Community centre manager volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public.
Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported. Activities include:
· Supporting and encouraging a team of fundraising volunteers
· Planning fundraising events and activities with your team
· Allocating tasks before and during fundraising events
· Keeping financial records from fundraising events
· Encouraging and promoting a professional image of Cats Protection
· Following policies and guidelines and ensuring licences and permits are obtained for events
You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers. You will be supported and guided from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.
We're looking for someone with the following:
· Great people skills and the ability to bring out the best in others
· Excellent organisational skills
· The ability to prioritise and delegate
· An appreciation of the importance of handling money and charity resources responsibly
· Fine-tuned communication skills and a passion for engaging with people within your local community
· Basic IT skills to use Cats Protection systems - training and support can be provided
· Committee volunteers need to be aged 18+
Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising events helper
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!
You can expect us to
- make you feel welcome, included and respected in line with our values and behaviours
- support you in having a positive and impactful experience at Cats Protection
- cover agreed out-of-pocket expenses in line with our Expenses Policy
- provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
· help set up and/or man stalls at events
· help on collection days like supermarket collections events or street collections
· help at fundraising events such as quiz nights, cake sales and dances
· promoting a professional image of Cats Protection at events
Time expectation
This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.
We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Applicants will be asked to complete and application and provide details for two references
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
We are looking for someone who shares our vision of shaping a recognised, valued and inclusive sport and physical activity sector that everyone can be a part of, and who is committed to the highest levels of governance, risk management and assurance.
The Audit and Probity Committee reports directly to CIMSPA’s Board of Trustees and is a crucial part of our governance structure, overseeing our risk landscape. By ensuring that risk is adequately managed and that the organisation is governed with integrity, the committee guides CIMSPA’s strategic decision-making processes. Alongside this, the committee provides oversight, challenge and scrutiny across a range of areas, including our internal controls and our financial performance and management.
Specialisms
Based on the committee’ annual skills review, we have identified the following specialisms as a priority for recruitment:
• Government and policy-making
• Legal and regulatory
Therefore we are seeking to appoint a committee member with significant experience in at least one of these areas.
Core Skills
We also expect all committee members to have significant experience in one or more of the following:
• Finance
• Audit and risk
• Governance and compliance
• Our system interventions (as detailed in our strategy)
• Business and commercial
• Digital
Please note - an in-depth knowledge of the sport and physical activity sector is not essential.
Key responsibilities include but are not limited to:
- Ensuring that the committee fulfils its purpose as stated in its Terms of Reference.
- Ensuring that the committee complies with CIMSPA’s Charter and Statutes, charity law, company law and all other relevant legislation/regulations as they relate to the committee.
- Managing CIMSPA’s resources responsibly and honestly, with a duty of prudence.
- Working in partnership with CIMSPA’s CEO or senior leadership team to ensure the strategic aims of the organisation are achieved as they relate to the committee, maintaining a management and oversight role.
- Ensuring that the committee is accountable.
Closing date for applications: Monday 2nd March 2026 at 9am
Provisional date for virtual interviews: Monday 16th March 2026
Shaping a recognised, valued and inclusive sport and physical activity sector that everyone can be a part of
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This Role Protects People, Not Just Content
Tell My Truth and Shame the Devil C.I.C. works with survivors, vulnerable adults, young people, and lived-experience storytellers. Content is not neutral here. It carries emotional, legal, and safeguarding weight.
The Content Approval & Safeguarding Coordinator exists to ensure that nothing goes live unless it is safe, ethical, compliant, and aligned with survivor-centred practice.
This role is a gatekeeper role, not a rubber stamp.
Purpose of the Role
This role sits between content creation and public release.
Its purpose is to:
- Protect survivors
- Protect the organisation
- Protect the community
- Ensure compliance with safeguarding, consent, and data protection standards
This role ensures that growth never comes at the cost of safety.
Experience Qualification and Requirements
Essential Experience
- Experience in safeguarding-focused roles where risk assessment, ethical judgement, and protection of vulnerable individuals are central.
- Experience in content moderation, editorial review, compliance, or approval processes involving sensitive or high-impact material.
- Experience working within survivor-led, trauma-informed, or community-based organisations.
- Experience in social care, youth work, community work, or similar environments involving safeguarding responsibilities.
- Experience assessing risk, balancing impact versus harm, and making defensible approval decisions.
Essential Skills
- Strong operational judgement and ability to make clear, consistent decisions under safeguarding and ethical frameworks.
- Excellent attention to detail, particularly around consent, language, framing, and contextual risk.
- Strong written communication skills for documenting decisions, feedback, and escalation summaries.
- Ability to work collaboratively with content, moderation, safeguarding, and campaign teams.
- Confidence following structured protocols and escalating concerns without delay when thresholds are met
Training & Qualifications
- Formal safeguarding training is essential.
- Ongoing training and guidance will be provided to support continuous learning and alignment with CIC standards.
Note: Lived experience alone is not sufficient for this role; demonstrated operational judgement and safeguarding competence are required.
Main Responsibilities/ Key Duties
- Review all content prior to publication to identify safeguarding risks, consent clarity, trauma exposure, and inappropriate language or framing.
- Apply content approval protocols consistently, ensuring decisions are aligned with safeguarding, ethical, and organisational standards.
- Ensure survivor testimony and sensitive content comply with informed consent requirements, usage agreements, and platform-appropriate boundaries.
- Assess whether content is suitable for public release, restricted distribution, amendment, or rejection based on risk and impact.
- Liaise closely with key stakeholders to ensure joined-up decision-making, including the Content Librarian / Asset Manager, Community Moderation team, Safeguarding Officer, and campaign leads.
- Maintain clear and auditable records of content approvals, rejections, required amendments, and final outcomes.
- Flag and escalate safeguarding concerns, boundary breaches, and high-risk material promptly in line with CIC escalation pathways.
- Support the development, refinement, and documentation of content approval frameworks and trauma-informed content guidelines.
- Contribute to continuous improvement by identifying recurring risks, gaps in guidance, or training needs related to content safety.
This role is not suitable if you:
- Avoid difficult decisions
- Prefer creative freedom over boundaries
- Are uncomfortable challenging others
- Want fast visibility or public-facing credit
- Are seeking immediate paid employment
Important to Be Clear
This is:
- A volunteer role during the build phase
- A position of trust and responsibility
- Not symbolic — this role has real authority
- Paid roles will be introduced as funding and sustainability allow.
Next Steps
Shortlisted applicants will be invited to:
- A safeguarding and judgement-based discussion
- A values and boundaries conversation
If you believe that truth without safety becomes harm, and that accountability must apply internally as well as externally, this role is for you.
A Final Word
Content approval is about people, not posts.
If you know that:
- Consent is a safeguarding responsibility
- Judgement must balance impact and harm
- Trust is protected through ethical restraint
The client requests no contact from agencies or media sales.
Individually and as part of the Trustee team to be the ‘guardians of charitable purpose’, making sure that all Board and Committee decisions put the needs of the beneficiaries first; safeguard the charity’s assets – both physical assets, including property, and intangible ones, such as its reputation ensuring these assets are used well, and in ensuring that the charity is run sustainably.
To act reasonably and prudently in all matters relating to the charity and always bear the interests of The Hospice of St Francis in mind.
In certain circumstances, provide high-level entry to other organisations and institutions to which the charity might not otherwise have access, to further the interests of the beneficiaries of the charity
Individually and as part of the Trustee team to be the ‘guardians of charitable purpose’, making sure that all Board and Committee decisions put the needs of the beneficiaries first; safeguard the charity’s assets – both physical assets, including property, and intangible ones, such as its reputation ensuring these assets are used well, and in ensuring that the charity is run sustainably.
To act reasonably and prudently in all matters relating to the charity and always bear the interests of The Hospice of St Francis in mind.
In certain circumstances, provide high-level entry to other organisations and institutions to which the charity might not otherwise have access, to further the interests of the beneficiaries of the charity
Main duties and Responsibilities:
· Set and maintain vision, mission and values
· Develop strategy, set overall policy, define strategic objectives and evaluating performance against agreed targets
· Assure continuous compliance with the legal and regulatory standards governing the operation of the charity, the charity governing document and any other relevant legislation, updating the articles of association as required.
· Assure proper financial control and ensure the application of resources is exclusively in pursuance of the charitable objects i.e. the charity must not spend money on activities that are not included in its objects, no matter how worthwhile or charitable those activities are
· Assure the effective and efficient administration of the charity including funding, insurance and premises
· Assure that The Hospice of St Francis pursues its objects as defined in its governing document (e.g. the promotion of any charitable purpose for the benefit of the community in the district of providing palliative care at the Hospice, at patients home, in our Spring Centre and in the community, and in particular the advancement of education, the protection of health and the relief of distress and sickness)
· Assure employment procedures and policy and procedures for volunteering are compliant with legislation and regulation, subject to regular review and support the fulfilment of strategic objectives
· Assure risk assessments for all aspects of the business are carried out including accurate and timely reporting using the format of risk registers
· To contribute to, assure and maintain effective performance of the Board and Committees, including systems and processes for external assessment of these arrangements
· Support the CEO and Executive Team to fulfil their delegated responsibilities and hold them to account for delivery of strategic objectives
· To attend Board meetings quarterly, up to two Board awaydays annually and serve as a member of up to two Committees.
· Operate as a member of the Board of Trustees
· Able to be registered as a Directors of the Charity at Companies House, sharing ultimate responsibility for governing the charity and directing how it is managed and run.
· Act as an ambassador supporting the work of the Hospice in generating income and in its relationship with the communities served.
Term of Office
Appointments are made on an initial 4 year term, with annual appraisal, with the option to serve a second term.
Where a Trustee has completed two terms and is selected as Chair of the Board of Trustees, or asked to undertake specific project work their term of office will be reset by People Governance Committee and ratified at the AGM.
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising team leader volunteer
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.
You can expect us to
- make you feel welcome, included and respected in line with our values and behaviours
- support you in having a positive and impactful experience at Cats Protection
- cover agreed out-of-pocket expenses in line with our Expenses Policy
- provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
· supporting and encouraging a team of fundraising volunteers
· planning fundraising events and activities with your team
· allocating tasks before and during fundraising events
· keeping financial records from fundraising events
· encouraging and promoting a professional image of Cats Protection
· following policies and guidelines and ensuring licences and permits are obtained for events
Time expectation
Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Applicants will be requested to complete an application form, with references.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
SLOW, an award-winning charity supporting bereaved families, is excited to welcome an experienced Chair to lead our Board of Trustees, when our current Chair retires in June 2026. The appointee will be tasked with moving the organisation to the next level in delivering the sustainable growth of its bereavement services.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bromley Arts Trust CIO Opportunity to join the Board of Trustees
Ready for a challenge? Good team player? Good at seeing the bigger picture ?
Consider joining our small Board of Trustees. The Board of Bromley Arts Trust is eager to expand the number of trustees and is looking for enthusiastic individuals with special skills and wide-ranging experience to enjoy finding solutions. Whether you are an experienced Trustee or are considering becoming one, we would like to hear from you.
If you have the time (estimated to average 2 to 3 days per month) to undertake this exciting role do complete the application pack and send this with your CV and covering letter to the Business Manager at Bromley Arts Trust.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to make a genuine difference in the lives of children and young people? Volunteer with our award-winning charity as a Qualifying/Qualified Therapist and help bring compassionate, accessible support to those who need it most.
We are currently recruiting for trainee or qualified therapist placements for our Express Plus arts therapy service. Express Plus offers creative, client-led therapy for children and young people aged 7–18 (or up to 25 where additional needs are present). The service runs during term-time only, with sessions held after school in Family Hubs located in the three most deprived wards of Westminster. We work within a community setting and place a strong emphasis on reflective, responsive practice.
To apply, candidates must be in the 2nd year of, or have completed, one of the following training courses:
- Child and Adolescent Psychotherapy
- Systemic/Family therapy
- Counselling and Psychotherapy
- Art Psychotherapy
- Play therapy
This placement is also suitable for qualified therapists working towards professional accreditation.
Further details and how to apply can be found in the attached Placement Pack.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a dog lover with room in your home to look after a dog during evenings and weekends? This could be the perfect role for you!
As a Training Dog Fosterer, you’ll provide a loving temporary home to a dog in training, typically for a period of 12 to 20 weeks, as they begin their journey to become a guide dog. You’ll get to see the progress your furry companion is making in their training and be a vital part of their journey, without the commitment of looking after a dog full time.
What you’ll be doing:
In this rewarding role, your support for a guide dog in training will include:
- Doing the school run for your dog in training! This will typically involve dropping them off and picking them up at an agreed time Monday to Friday at one of our regional centres or community teams, however, some sites may vary. There are some locations where we will be able to collect and return the training dog from your home.
- Caring for your dog in your home such as feeding, grooming, free running and playing, following the advice of our expert staff.
- Helping your dog keep up with their training by reinforcing the techniques at home from our first-class training programme.
- Making sure your dog is not left alone for more than four hours in a 24-hour period. If you’re planning on going on holiday, let us know at your initial phone call so we can plan alternative cover for your future life changer.
Can I foster a dog?
If you’re hoping to foster a guide dog in training, here’s what we ideally look for:
- Being close to one of our regional centres or community teams so that your dog can get to their training.
- The agreement of your landlord to have a dog in your home if you rent your home.
- A safe and secure area outside for the dog to go to the toilet.
However, we try to be flexible – for example, you’ll still be able to foster a dog if you live in London, even if you don’t have access to outside space.
What you’ll get:
- The opportunity to have a lovable canine companion!
- The satisfaction in knowing you’re supporting people with sight loss to live actively, independently, and well.
- The rewarding feeling of seeing your dog learn new training techniques to help them develop into a guide dog.
- An insight into our bespoke world-class training programme so that your dog’s training stays consistent at home, which can also help you train your own dogs or advance in a future career in dog handling.
- The opportunity to be part of the Guide Dogs community, meeting like-minded people in your area.
- A dedicated volunteer manager and fellow peers who will help support you throughout your role.
Training and support
You’ll attend a training workshop to understand the basics of our bespoke training techniques so you can confidently support your dog’s training at home. You’ll also receive ongoing guidance from your volunteer manager. If you have questions about the training requirements, we can answer these at your initial phone call along with any other support or accessibility needs you may have.
Volunteering for Guide Dogs should never leave you out of pocket. We’ll make sure we pay any pre-agreed expenses related to volunteering with us, including veterinary costs, dog food costs and other materials needed for your dog’s training.
Minimum age for volunteer is 18.
We also have a respite fosterer role available in some areas, where a dog would stay with you full time before moving on to the next stage of its journey.
Please check out our website to see what roles are available where you live.
The client requests no contact from agencies or media sales.
Grow Cardiff is a grassroots charity creating life-changing community gardens across the city. As we expand our reach, we’re looking for a new Treasurer to guide our financial health and governance as a key member of our board of eight trustees. We welcome candidates from all backgrounds and will provide a full induction.
The Role
As Treasurer, you’ll provide strategic oversight and financial stewardship to ensure our small but growing organisation stays resilient and impactful. You’ll work closely with our Director, Chair, and Admin & Finance Officer, supporting everything from budget setting to risk management and audit preparation. You’ll also play a key role in demystifying financial matters for our Board
Core Responsibilities
- Monitor and report on the charity’s financial health
- Oversee internal accounts, annual statements, and financial controls
- Help develop financial policies on reserves, budgeting, and risk.
- Advise on financial implications of strategic plans
- Liaise with external accountants and auditors
- Support board learning and decision-making with accessible financial insight
- Work collaboratively on systems like Xero
Who We’re Looking For
- We’re after a finance professional (active or recently retired) with:
- Commercial or SME finance experience (charity finance a bonus)
- Strategic thinking and risk management skills
- An ability to communicate financial info clearly to non-specialists
- A willingness to be hands-on and collaborative.
Your Commitment
Estimated time: 4–6 hours/month including:
- Board meetings: every 8 weeks (currently first Wed of the month, held in the Dusty Forge community centre, Ely)
- Monthly check-ins with the Director (remote possible)
- 1–2 half day away days per year with the board
Why Join Us?
You’ll shape the future of a dynamic, community-focused charity making a real and lasting difference to people’s lives in Cardiff. We’re warm, committed, and value diverse perspectives. This is a chance to use your skills for public good—and learn a lot along the way.
Next Steps?
Please contact us for an informal chat about the position.
The client requests no contact from agencies or media sales.
Who We Are
South Asian Arts-UK (SAA-uk) is a Leeds-based charity and recognised centre of excellence dedicated to celebrating, teaching, and evolving South Asian classical music and dance. The organisation delivers weekly academies, concerts, festivals, and community engagement and education programmes that nurture talent, foster cultural pride, and ensure high-quality artistic experiences are accessible to all. By preserving tradition while inspiring creativity, SAA-uk enriches communities and champions South Asian arts across the UK and beyond.
The Role
Who the Organisation Is Looking For
SAA-uk welcomes applications from both emerging professionals and experienced leaders. The organisation is particularly interested in individuals with expertise in one or more of the following areas:
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Fundraising (particularly individual giving)
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Capital development
-
HR and/or legal expertise
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An interest in non-formal performing arts education
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Strong knowledge of the UK arts sector and the cultural policy landscape
Applicants who bring passion, commitment, and skills that can strengthen the organisation’s mission are encouraged to apply.
Organisational Commitment
SAA-uk is committed to diversity, inclusion, and equitable governance.
Curious About Becoming a Trustee?
Prospective applicants are invited to join an informal session to gain insight into how the Board operates:
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Online group or one-to-one “Let’s Talk Board!” sessions (20–30 minutes), taking place during the week commencing 19 January 2026. These sessions offer a friendly conversation with a Board member, facilitated by the Senior Administration Officer, including an overview of Board responsibilities and time for questions. Interest can be indicated within the application form.
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In-person sessions at the office, available on request during the week commencing 26 January 2026. These sessions will be scheduled only if requested, to ensure they remain manageable for Trustees.
Interview Panel Composition
Chair or Vice-Chair, one Trustee, and one senior staff member.
Key Dates
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Application deadline: 6 February 2026
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Shortlisting completed: Week commencing 10 February 2026
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Interviews held: 17–27 February 2026
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Outcome communicated: By 6 March 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Dacorum Citizens Advice is seeking additional trustees to join the board.
We are a charity that supports residents of Dacorum providing free, confidential, impartial advice through a team of paid staff and highly trained volunteers
What will you be doing?
Being a free advice provider our services are in great demand and client need is only likely to increase. With our Centre team expanding to cope with this we need to recruit additional trustees with experience of managing whether a business, charity or people. The skills that we are particularly looking to gain on our Trustee Board are in Marketing & Communications, HR and in Fundraising.
What are we looking for?
- Understand and accept the responsibilities and liabilities as trustees
- be non-judgmental and respect views, values and cultures that are different to your own
- have good listening, verbal and written communication skills
- be able to exercise good independent judgement
- have good numeracy skills to understand accounts
- be willing to learn and follow Citizens Advice aims, principles and policies incl confidentiality and data protection
- be willing to undertake training
- Skills in Marketing & Communications, HR, and Fundraising.
What difference will you make?
As a trustee you will set policy and strategy direction, set targets and evaluate performance. You will make a positive impact for people in Dacorum by ensuring we are sustainable and meeting the needs of the community. You will meet people and build relationships with trustees, staff and other volunteers building on your governance, leadership and stategy skills.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you highly organised, people-focused, and passionate about creating safe, meaningful experiences for communities? Tell My Truth and Shame the Devil C.I.C. is seeking a Retreat Support & Member Travel Liaison to support the planning, coordination, and delivery of retreats, gatherings, and in-person programmes for survivors, young people, and community members. This plug-in role is essential to ensuring that members can participate in transformative experiences with clarity, dignity, and practical support.
As Retreat Support & Member Travel Liaison, you will coordinate the logistical and communication aspects of member participation in retreats and events. You will act as a key point of contact for travel planning, accommodation coordination, accessibility needs, and member queries before, during, and after retreats. Working closely with programme leads, clinical and safeguarding teams, and community managers, you will help ensure retreats are delivered smoothly, safely, and in alignment with our values-led, anti-capitalist, community-driven mission.
Experience Qualification and Requirements
Essential / Highly Valued Experience
- Experience in event coordination, travel liaison, member support, or administrative logistics
- Strong organisational skills with high attention to detail
- Ability to manage multiple tasks, timelines, and communications calmly and reliably
- Clear, professional, and compassionate communication skills (written and verbal)
- Confidence supporting participants who may be anxious, unfamiliar with travel, or attending for the first time
- Ability to handle sensitive and personal information confidentially, in line with safeguarding and data protection policies
- Ability to work collaboratively with programme leads, facilitators, venues, and volunteers
- Proactive problem-solving skills and sound judgement when escalating concerns
- Reliability and responsiveness during pre-event and live delivery periods
- Alignment with values of care, respect, and participant-centred delivery
Desirable / Can Be Developed
- Good understanding of, or willingness to learn, safeguarding and wellbeing protocols
- Confidence using digital tools for scheduling, communication, and record-keeping (e.g. email, shared documents, spreadsheets, CRM or event platforms)
- Experience supporting vulnerable groups, community programmes, or residential retreats
- Willingness to contribute to improving systems and processes through reflection and feedback
Qualifications
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Formal qualifications not required; relevant professional, voluntary, or lived experience is valued
Main Responsibilities/ Key Duties
- Coordinate member travel logistics: Provide clear guidance on transport options, arrival and departure details, accommodation information, and local travel considerations. Support members to plan journeys confidently while balancing consistency, cost-awareness, and accessibility needs.
- Primary point of contact for members: Act as a calm, reliable, and approachable contact for participants attending retreats or in-person programmes. Respond to queries promptly, clearly, and sensitively, recognising that travel and participation can be stressful or unfamiliar for some members.
- Support retreat and programme planning: Work alongside programme leads to support retreat schedules, attendance tracking, check-in processes, and on-the-day coordination. Assist with practical arrangements that enable facilitators to focus on delivery and participant care.
- Liaison with venues and teams: Coordinate with venues, facilitators, and internal teams to ensure accommodation, access, catering, room set-up, and transport arrangements meet programme needs, safeguarding standards, and agreed expectations.
- Accessibility, wellbeing, and safeguarding: Proactively identify potential accessibility barriers, wellbeing needs, or safeguarding concerns shared by participants. Escalate issues promptly and appropriately to designated leads, following organisational safeguarding procedures.
- Data management and compliance: Maintain accurate and up-to-date records of participant details, travel arrangements, access requirements, and communications. Ensure all information is handled confidentially and in full compliance with GDPR and data protection policies.
- Post-retreat follow-up and evaluation: Support post-programme processes, including follow-up communications, feedback collection, and contribution to evaluation activities. Help ensure participant experiences inform learning and continuous improvement.
- Systems and process development: Contribute to the creation and refinement of checklists, guides, templates, and systems that improve the consistency, care, and efficiency of future retreats and in-person programmes. Share learning and practical insights with the wider team.
What This Role Offers You:
- Practical leadership experience supporting impactful retreats and in-person programmes.
- Opportunity to contribute directly to transformative experiences for survivors and marginalised communities.
- Personal growth through service-led, community-centred work in a values-driven organisation.
- The satisfaction of helping members feel supported, informed, and safe as they engage in deep personal and collective development.
What This Role Is Not For:
- Individuals seeking hands-off or purely behind-the-scenes work with no member interaction.
- Those unwilling to work flexibly around programme timelines or respond to live operational needs.
- People expecting rigid structures or corporate event management environments—this role requires adaptability, care, and collaboration.
If you are ready to support powerful in-person experiences and ensure members can engage fully, safely, and confidently, we want to hear from you. Apply now and help us deliver retreats that foster healing, connection, and transformation.
A Final Word
Logistics are about people, not just plans.
If you know that:
- Trust is built through clear communication, care, and reliability
- Privacy and safeguarding are essential when supporting travel and participation
- Respectful, attentive support helps people feel safe and welcomed
…then you understand the heart of effective retreat support and member travel liaison.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you committed to supporting the emotional wellbeing of survivors and marginalised communities through culturally informed therapeutic practices? Tell My Truth and Shame the Devil C.I.C. is seeking a skilled Clinical Lead, Cultural & Emotional Therapy Liaison to join our founding volunteer team. This critical role ensures that all clinical and therapeutic support offered to members is safe, effective, culturally responsive, and aligned with the CIC’s survivor-led, values-driven mission.
As Clinical Lead, you will provide professional oversight, guidance, and liaison for all cultural and emotional therapy initiatives within the organisation. You will work closely with membership, engagement, and programme teams to ensure services are trauma-informed, culturally competent, and responsive to the needs of survivors, young people, and marginalised communities. This role blends strategic leadership, operational management, and community-facing support to build safe, transformative, and accessible therapy systems.
Experience Qualification and Requirements
Essential / Highly Valued Experience
- Professional qualification and current registration in Clinical Psychology, Counselling Psychology, Psychotherapy, Counselling, or a closely related discipline (e.g. HCPC, BACP, UKCP, BABCP, or equivalent)
- Demonstrable experience providing trauma-informed therapeutic support, with strong understanding of how trauma, culture, identity, and systemic factors affect emotional wellbeing
- Proven ability to deliver or advise on culturally competent practice with diverse cultural, ethnic, faith-based, and marginalised communities
- Sound knowledge of safeguarding frameworks, risk management, and ethical practice within clinical, voluntary, and community-based settings
- Working understanding of GDPR and data protection principles, particularly relating to confidential health and safeguarding information
- Experience supervising, mentoring, or providing reflective practice to clinical practitioners, facilitators, or volunteers (including non-clinical staff delivering emotional support)
- Ability to assess risk, respond calmly to complex or sensitive situations, and provide clear, proportionate clinical guidance
- Strong organisational skills, balancing strategic oversight with operational input in a volunteer or resource-limited environment
- Excellent communication skills, including the ability to explain clinical concepts to non-clinical audiences and work collaboratively across teams
- Experience working with survivors of abuse, trauma, exploitation, or systemic harm, and/or within grassroots, community-focused, or voluntary sector organisations
- High levels of professional integrity, emotional intelligence, cultural humility, and commitment to inclusive, ethical care
Desirable / Can Be Developed
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Role assumes senior-level competence; scope may evolve with organisational growth
Qualifications
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Current professional qualification and registration with a recognised regulatory body (as listed above)
Main Responsibilities/ Key Duties
- Provide strategic and hands-on clinical oversight to ensure the effective delivery of culturally informed emotional and therapeutic services. Ensure that programmes are safe, ethical, inclusive, and responsive to the diverse needs of members.
- Oversee the planning, delivery, and evaluation of emotional wellbeing and therapeutic services, ensuring that interventions are culturally appropriate, trauma-informed, and aligned with the organisation’s mission and values. This includes supporting programme design, session structures, referral pathways, and evaluation frameworks to promote positive member outcomes.
- Liaise closely with therapists, facilitators, programme leads, and safeguarding officers to ensure consistent alignment with clinical governance, ethical frameworks, safeguarding policies, and professional standards. Provide expert consultation on complex cultural considerations, trauma impacts, emotional safety, and effective engagement strategies, particularly for members from marginalised or under-served communities.
- Support the recruitment, onboarding, training, and supervision of therapy facilitators and volunteers. Advising on role suitability, contributing to training content, offering reflective supervision, and promoting best practice in boundaries, self-care, and ethical decision-making.
- Review and approve therapy protocols, session guidelines, risk assessments, and safeguarding procedures, ensuring they are clinically sound, culturally sensitive, and proportionate to the needs and risks of the service users. Ensure that all therapeutic activity complies with relevant professional regulatory standards, safeguarding legislation, and data protection requirements, including GDPR.
- Monitor member wellbeing outcomes, qualitative feedback, and service impact data to inform continuous improvement, learning, and programme development. This includes identifying trends, risks, or unmet needs and advising on appropriate service adaptations.
- As the primary clinical point of contact, the role holder will provide professional oversight for complex cases, escalations, or member concerns that require clinical judgement, risk management, or safeguarding intervention, working collaboratively with internal teams and external professionals where required.
What This Role Offers You:
- Leadership experience in shaping culturally-informed clinical and therapeutic services.
- Opportunity to influence the wellbeing and recovery of survivors and vulnerable community members.
- Personal and professional growth through working in a values-led, trauma-informed, and survivor-centred environment.
- The satisfaction of building safe, effective, and transformative support systems that align with community needs.
What This Role Is Not For:
- Individuals seeking traditional, hierarchical clinical roles without collaborative or community-facing responsibilities.
- Those unwilling to work within a survivor-centred, anti-capitalist, and culturally responsive framework.
- People expecting rigid structures or hands-off supervision—this role requires active leadership, decision-making, and engagement.
If you are ready to guide, shape, and oversee culturally-informed therapeutic support while making a tangible social impact, we want to hear from you. Apply now and become a key leader in building safe, transformative systems for survivors and communities.
A Final Word
Care is always about people, never just processes.
Trust grows through compassion, professionalism, and accountability.
Confidentiality is part of safeguarding, not an afterthought.
Respect, cultural awareness, and emotional safety are what sustain meaningful therapeutic relationships.
The client requests no contact from agencies or media sales.
