Digital communications officer volunteer roles

We are seeking a passionate and strategic Head of Communications to lead our communication efforts and enhance our visibility. The role involves working closely with the CEO and collaborating with other members of the operations team to develop and implement effective communication strategies that resonate with our stakeholders, support our growth and amplify our charity's impact. This individual will have a budget to conduct campaigns and work with our partners in communications to ultimately grow our donor base.

Communications Officer (Volunteer)

EQUAL AQUA is an award-winning NGO providing equal access to water, sanitation and hygiene (WASH) in Uganda. Equal Aqua is managed by an international team of 30+ volunteers, based mainly in the UK and Uganda, but spanning over 10 countries.

We are looking to expand and diversify our team of volunteers – seeking candidates with knowledge and skills in various fields, and a deep passion for our cause.

*Please note that all members of Equal Aqua work remotely and on a voluntary basis. We ask that volunteers contribute on average 1 day per week and commit to the role for 12 months as a minimum.*

Role Profile

Join us as part of our Communications team to help deliver powerful content for our internal & external communications strategy. You will be working alongside the Communications Manager & Communications Officer to develop our digital content & increase our presence on social media platforms. Provide creative support for enhancing donor prospects, generating demand & increasing engagement through compelling narratives to support EAU projects & fundraising initiatives.

ROLE & RESPONSBILITIES

• Write engaging, accessible copy for social media posts, blogs, and newsletter updates.
• Develop storytelling materials, such as case studies and fundraising spotlights, aligned with EAU’s brand voice.
• Ensure alignment with the EA communications calendar and major WASH/sector events.
• Work within established brand and content guidelines to ensure consistency.
• Work to project briefs and meet agreed timelines; maintain clear communication with other volunteers.
• Understand how data and analytics informs content performance

KEY REQUIREMENTS

ESSENTIAL:

Experience:

• Proven ability in creation of high-quality social media content
• Strong copywriting, research and storytelling skills (long-from and short-form).
• General understanding of social media best practices.
• An eye for visual consistency and experience working with brand guidelines/briefs.
• A proactive, collaborative, flexible, and self-directed approach to volunteering

Skills:

• Familiarity with tools such as Monday, Google Analytics, Notion, or Mailchimp.
• Knowledge of tools like Monday/Buffer to track tasks and maintain project visibility.

DESIRABLE:

• Skilled at photo & video editing, & graphic design
• Willingness to work flexible hours, including evenings and weekends, and to travel as needed.
• Previous experience within the voluntary or charity sector is advantageous.
• Experience working with virtual teams.

BACKGROUND

Our Vision: To become a leading organisation in Uganda in addressing inequalities in WASH, and interrelated issues of gender and sustainability

Our Mission: We will achieve this by working with partners and local communities to develop the required WASH skills, knowledge and practical interventions

Objectives:

· To improve access to safe and sustainable WASH for those facing the greatest inequalities in Uganda

· To strengthen the participation of local communities in WASH, in particular women and girls, and displaced peoples

· To take action to protect the natural environment, reduce pollution and tackle climate change

KEY ACHIEVEMENTS:

· 32,866 people with improved access to safe water

· 11,044 people with improved sanitation

· 11,755 people with improved WASH knowledge and skills

· 3,877 people with improved menstrual hygiene knowledge

· British High Commission award winner

VALUES:

At Equal Aqua we champion bottom-up grassroots development. To make this possible, we have created a proactive and friendly environment, which strives to create practical and lasting solutions to WASH-related issues. Each member of Equal Aqua is passionate about WASH inequalities, and our values are a central basis for inspiration and the culture of the organisation.

Why volunteer for EAU?

By volunteering for EAU you will directly contribute to making tangible and positive changes to people’s lives in Uganda. Your efforts will help us to grow and empower our team of international volunteers, enabling us to reach more communities and transform more lives. You will also get to meet & collaborate with a great team of volunteers from all over the world. If you like the sound of this role, we encourage you to apply even if you aren’t confident that you meet all of the requirements – you may be just who we’re looking for.

Interviews will take place via MS Teams where you will meet an informal panel of volunteers.

Data Protection and Privacy:

As a non-profit organization, we are committed to safeguarding the privacy and security of all applicants' personal information. We process your personal data in line with applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant.

Any information you share with us during the recruitment process will be used solely for assessing your suitability for the position and will be handled confidentially. Your data will be stored securely, accessed only by authorized staff, and retained only for as long as necessary for recruitment purposes.

You have the right to access, correct, or request the deletion of your personal data at any time. By applying, you consent to the processing of your information in accordance with these principles.

DEI statement:

EAU is committed to offering equal opportunities and treatment to all its volunteers. We see diversity as a strength and anyone seeking volunteering at Equal Aqua is considered based on merit, qualifications, competence, and talent. We don’t regard colour, religion, ethnicity, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status.

We are extremely proud to be an equal opportunity employer and actively encourage applications from all backgrounds. To make your recruitment experience with us accessible to you, we encourage you to let us know if you have any individual requirements.

‘Equal Aqua’ is a registered Charitable Incorporated Organisation (CIO) in the UK; it operates equally and in unison with ‘Equal Aqua Uganda’, a registered Community Based Organisation (CBO) in Uganda (‘EAU’ refers to both).

Job Description

We are looking for a Volunteer Digital Marketing Director to help lead and coordinate our digital outreach and growth strategy.

You will help develop and manage the organisation’s digital marketing activities, ensuring campaigns, content and communication channels work together to raise awareness and engage supporters.

This role involves working closely with the Founder and Digital Marketing team to guide digital campaigns, support online engagement and help build systems that allow the organisation to grow.

The role focuses on strategy, coordination and improving the impact of digital campaigns and outreach.

Key Responsibilities

• Lead and coordinate the organisation’s digital marketing strategy
• Support the planning and delivery of digital campaigns across platforms
• Work with content, design and campaign teams to align messaging and activities
• Help build digital pathways for volunteers, donors and supporters to engage with the organisation
• Monitor campaign performance and recommend improvements
• Oversee tools such as email marketing platforms, social media channels and CRM systems
• Ensure digital activities follow data protection and GDPR guidelines
• Provide updates and insights to leadership on digital performance

What We’re Looking For

• Experience or strong interest in digital marketing strategy or campaign management
• Ability to coordinate multiple digital channels such as social media, email and websites
• Experience working with tools such as CRM systems, email marketing platforms or digital collaboration tools
• Strong organisational and leadership skills
• Ability to work collaboratively with a remote volunteer team
• Interest in social impact, community engagement or nonprofit work
• Experience in nonprofit digital marketing or campaign strategy is helpful but not required

What You’ll Gain

• Leadership experience helping guide the digital strategy of a growing organisation
• Opportunity to help build digital systems and campaigns from the ground up
• Hands-on experience working with a multidisciplinary digital team
• Priority consideration for future paid roles when funding becomes available

Job Description

We are looking for a Volunteer Creative Storyteller to help create meaningful written content that supports our campaigns, fundraising and community engagement.

You will help turn complex and sensitive topics into clear, respectful stories that raise awareness and encourage people to support our mission. This role works closely with the Digital Marketing Director and Digital Marketing teams to create content for social media, websites and digital campaigns.

The role focuses on ethical storytelling, clear communication and helping build the organisation’s public voice.

Key Responsibilities

• Create written content for social media, campaigns, websites and emails
• Help shape stories that support awareness, advocacy and fundraising
• Work with designers and campaign teams to develop engaging content
• Adapt messaging for different audiences and platforms
• Ensure all content is respectful, trauma-informed and aligned with our values
• Review and improve content based on feedback and engagement

What We’re Looking For

• Strong writing and storytelling skills for digital audiences
• Ability to communicate sensitive topics clearly and responsibly
• Interest in social impact, advocacy or community-focused work
• Ability to collaborate with a remote volunteer team
• Comfort adapting content for different platforms (social media, web, email)
• Experience in content writing, communications, campaigns or similar work is helpful but not required

What You’ll Gain

• Experience creating storytelling campaigns for a social impact organisation
• Opportunity to help shape the voice of a growing initiative
• Experience working with digital campaign teams
• Priority consideration for future paid roles when funding becomes available

WE'RE SUNSHINE CHARITY!!!

SUNSHINE is a small but ambitious grassroots charity on a big mission: to reduce loneliness and help people feel truly seen, valued and connected. Powered 100% by passionate volunteers, we design joyful community projects, awareness campaigns, partnerships and support services that bring people together, spread joy and community spirit. nurture connection and help boost confidence and wellbeing.

London’s loneliness crisis is a human problem, but it requires a digital solution to scale. SUNSHINE is a startup charity bringing joy and connection to isolated Londoners. We have the vision; now we need a Digital Visionary to build the secure, seamless, and scalable infrastructure that allows our volunteers to change lives safely.

The Architect of our Digital World
As our Founding Digital & IT Lead, you are the guardian of our data and the engine of our efficiency. You won't just be "fixing PCs"—you will be sourcing, building, and managing the entire cloud ecosystem for a city-wide movement.

Your Impact:

• System Architect: Source and set up our Cloud CRM and Participant Case Management platforms to ensure our connections are tracked and meaningful.
• Infrastructure Lead: Build and manage our secure Google Workspace/Microsoft 365 environment, including emails and shared drives.
• Security & Safeguarding: Be the lead on Data Protection (GDPR) and technical safeguarding, configuring devices and permissions to keep our participants safe.
• Tech Mentor: Empower our team by leading training sessions and providing "calm-in-the-storm" support for volunteers using our platforms.
• Vendor Liaison: Act as the primary point of contact for our cloud providers, ensuring our tech stack is always "Always On."

Who You Are:

• Tech-Savvy Leader: You have a background in IT management, Systems Administration, or Digital Transformation.
• A "Secure" Mindset: You understand that in a loneliness charity, data protection and safeguarding are non-negotiable.
• Patient Educator: You can translate "tech-speak" into simple instructions for volunteers of all digital skill levels.
• Proactive Problem Solver: You enjoy the challenge of a "blank canvas" startup and can get things done without a manual.

The Logistics:

• Location: Fully Remote (with occasional strategy meetings in London).
• Commitment: 4–6 flexible hours per week.
• Reporting: Reporting to the CEO/COO as the technical authority of the charity.

What’s In It For You?

• CTO-Level Influence: Total autonomy to select and implement the tech stack you believe in.
• A Social Legacy: Your systems will be the reason a volunteer can safely reach a lonely person in London.
• Professional Growth: Gain high-level leadership experience in the "Tech for Good" sector.

How to Apply:
We need someone who can build the future with us. Please apply via CharityJob with your CV and a brief note on: Which CRM or Case Management platform would you recommend for a startup charity, and why?

Job Description

We are looking for a Volunteer Marketing Automation Specialist to help build and manage the CIC’s digital systems that connect campaigns, content, and community engagement.

You will design and maintain automated workflows, supporter journeys, and tools that help people take meaningful action while respecting trauma-informed and safeguarding principles. This role works closely with the Digital Marketing Director and Marketing team to ensure digital systems are secure, ethical, and effective.

The role focuses on marketing automation, workflow design, and improving supporter experience.

Key Responsibilities

• Design and maintain automated workflows connecting email, forms, CRM, and campaigns
• Build supporter journeys for volunteering, fundraising, membership, and engagement
• Develop logic-based workflows (triggers, segmentation, conditional pathways)
• Integrate digital platforms and ensure smooth, GDPR-compliant operations
• Monitor performance, optimise systems, and document processes clearly
• Work with campaign teams and copywriters to align messaging and automation
• Identify inefficiencies, propose improvements, and flag potential risks

What We’re Looking For

• Experience or interest in CRM, marketing automation, or workflow design
• Understanding of digital funnels, supporter journeys, and performance metrics
• Ability to design structured, logic-based workflows and troubleshoot systems
• Comfort working within safeguarding, GDPR, and ethical frameworks
• Experience in nonprofit or social impact campaigns is helpful but not required
• Familiarity with automation tools like Mailchimp, ActiveCampaign, HubSpot, Zapier or Salesforce is a plus

What You’ll Gain

• Experience building ethical digital systems for a social impact organisation
• Hands-on exposure to marketing automation and workflow design
• Opportunity to help shape scalable digital processes from the ground up
• Priority consideration for future paid roles when funding becomes available

Job Description

We are looking for a Volunteer Creative Visual Designer to help create engaging visual content that supports our campaigns, fundraising and awareness work.

You will design graphics and visual materials that communicate important messages clearly and responsibly. This includes creating visuals for social media, digital campaigns and community engagement initiatives.

You will work with the Digital Marketing Director and Digital Marketing teams to produce creative designs that help communicate our mission and build trust with our audience.

This role focuses on creative design, visual storytelling and supporting digital campaigns.

Key Responsibilities

• Design visual assets for digital campaigns, including social media graphics, ads, posters and banners
• Create visual concepts to support awareness and fundraising campaigns
• Adapt designs for different formats such as social media, email, websites and presentations
• Work with writers and campaign teams to align visuals with messaging
• Maintain simple design templates and ensure visual consistency
• Ensure all designs are respectful and appropriate for sensitive topics
• Review and improve visuals based on feedback and engagement
• Organise design files and reusable templates for the team

What We’re Looking For

• Experience or interest in graphic design or visual content creation
• Ability to communicate ideas clearly through visual design
• Familiarity with tools such as Canva, Adobe Creative Suite, Figma or similar platforms
• Understanding of social media formats such as posts, ads, stories and carousels
• Ability to design responsibly around sensitive topics
• Comfort collaborating with a remote volunteer team
• Experience supporting campaigns, fundraising or awareness initiatives is helpful but not required

What You’ll Gain

• Experience creating visual campaigns for a social impact organisation
• Opportunity to help shape the visual identity of a growing initiative
• Hands-on experience working with digital campaign teams
• Priority consideration for future paid roles when funding becomes available
•  

Chief Executive Officer (CEO) – VOLUNTEER

Flexible Role Recommended 5–8 hours per week | Hybrid, London | Start‑Up Youth Social Mobility Charity

About REMIX

REMIX is a start‑up, youth‑led social mobility charity transforming young lives across London. Based in Shoreditch, we empower young people from disadvantaged backgrounds across London to unlock their potential, build confidence, and develop essential life skills through nurturing mentorship, inspiring role models, and transformative opportunities.

We are in the early stages of building something bold, vibrant, and community‑powered — and we’re looking for a visionary CEO (Volunteer) who can lead REMIX through its start‑up phase and into a thriving, sustainable future.

The Role

We are seeking a passionate, entrepreneurial, and people‑centred Chief Executive Officer (CEO) (Volunteer) to drive REMIX forward with clarity, ambition, and heart. As a start‑up charity, we are building our programmes, culture, systems, partnerships, and long‑term strategy — and your leadership will be central to shaping every part of our journey.

This is a hands‑on, collaborative role for someone who thrives in early‑stage environments, enjoys building from the ground up, and believes deeply in youth empowerment and social mobility.

Time commitment: Flexible but beneficial if around 5–8 hours per week, including:

• Monthly TEAM and Board meetings

• Working groups and leadership sessions

• CEO (Volunteer) duties, planning, partnership‑building, and organisational development

Key Responsibilities

As CEO (Volunteer), you will:

• Provide inspiring, strategic leadership as REMIX grows from start‑up to established charity.

• Work closely with the Board of Trustees to develop our vision, programmes, and long‑term strategy.

• Build strong relationships with partners, funders, community organisations, and stakeholders.

• Lead on operational planning, programme development, and organisational systems.

• Shape REMIX’s culture — empowering volunteers, uplifting young people, and championing our values.

• Oversee safeguarding, risk management, and compliance with charity regulations.

• Represent REMIX externally with confidence, warmth, and credibility.

• Drive innovation, opportunity, and growth across all areas of the charity.

This role blends leadership, creativity, operational oversight, and community engagement — perfect for someone who enjoys variety and impact.

What We’re Looking For

You don’t need previous CEO experience — we welcome people stepping into senior leadership for the first time. What matters most is your passion, your drive, and your ability to lead with purpose.

We’re looking for someone who is:

• Passionate about social mobility, youth empowerment, and fairness.

• Entrepreneurial, proactive, and excited by building something new.

• A strong communicator with excellent people skills.

• Confident working collaboratively with Trustees, volunteers, and partners.

• Equally comfortable working independently and taking initiative.

• Organised, reliable, and committed to our mission.

• Compassionate, emotionally intelligent, and community‑minded.

Experience in charity leadership, youth work, programme development, fundraising, or organisational growth is beneficial — but not essential if you bring strong leadership potential and a willingness to learn.

Why Join REMIX?

• Lead a start‑up charity with huge potential and a powerful mission.

• Shape the vision, culture, and long‑term direction of a youth‑led movement.

• Build programmes, partnerships, and systems from the ground up.

• Work with passionate Founder, Trustees and volunteers who care deeply about young people.

• Gain senior leadership experience in strategy, governance, and organisational development.

• Make a meaningful, lasting impact on the lives of young Londoners.

This is your chance to lead a movement into the future.

CLOSING DATE: Wednesday 11th March 2026, before 5pm

(We are reviewing applications as they come in and we may appoint this volunteer role before the closing date expires).

REMIX

To Empower. To Inspire. To Transform.

This position is a Trustee role, sitting on Hidayah's board. The IT/Tech This role will oversee Hidayah’s IT infrastructure to ensure suitability and sustainability of charitable activities.

What are the responsibilities of this role?

This role will have the following duties, but are not limited to:

● To ensure Hidayah’s IT operating systems and equipment are fit for purpose

● To drive the delivery and improvement of data protection procedures, using technology to improve the operations of the charity

● To keep the website updated, refreshed and ensure plug-ins and links are valid. This will include creating new pages, updating SEO and ensuring hosting agents are compliant with GDPR

● To take the lead in evaluating IT related proposals for the Board of Trustees

● To provide strategic oversight of implementation and project manage any IT related projects

● To assist with documentation of processes and delivery of specific tech training for volunteers

● Manage and moderate the Hidayah Discord server

● Operate as Hidayah’s Google Workspace administrator

● Work with the wider Digital Team to facilitate the technical development of Hidayah as an organization

How much commitment is required? 

We are flexible around your own schedule. However, the following commitments are in place for all members of the Hidayah Board:

● To be able to attend all Trustee meetings and to deliver a comprehensive report to the Trustee each meeting with updates and to completed actions as and when they appear

● To aim to attend all other planning meetings as necessary when close to Hidayah events as well as the events themselves (where possible due to geography)

● To help to fundraise for, and advertise, any Hidayah events and fundraising drives

● To be part of a communications group to keep up to date with Hidayah developments

● To contribute toward and to maintain the administration of our file sharing system ‘Google Drive’ so it is always up to date with clear records, templates and forms

● To check emails and to respond when needed

● Enthusiasm, dedication, responsiveness, flexibility and eagerness in supporting the aims, vision and mission of Hidayah

● To contribute toward the Annual Report once a year

● To be in post until the next AGM

● The role is subject to a 6 months probationary period.

What do we expect from a Trustee: IT Tech Officer

Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:

Knowledge: 

● Educated to degree level or experience which demonstrates equivalent technical role

● Knowledge of Wordpress / Frontend development skills (Currently using Breakdance for our website)

● Adept knowledge of Discord as a communications platform and server management

● Knowledge of Google Workspace

Personal Skills:

● Ability to understand confidentiality, equality and diversity and safeguarding procedures;

● Ability to respond to resolving conflict situations if needed;

● Someone who can behave with professionalism.

Administration Skills:

● To regularly check, maintain and keep up to date Hidayah administration and data handling systems such as using Google Drive to store information

● A high degree of literacy of Microsoft Office and IT Applications

● To be part of a communications text group to keep up to date with Hidayah developments and to inform the Board Members of any developments;

● To read, understand and agree with the constitution of Hidayah (available on website).

Additional:

● To help to fundraise for, and advertise, any Hidayah events and fundraising drives.

Ensure you do not have a conflict of interest with your current role and check this prior to applying for this role.

Would you like to be involved in an opportunity to help tackle immediate social and environmental issues? 

now-u is a non-profit that aims to inform, inspire and empower people to help tackle pressing
social and environmental issues, in partnership with charities. People can often feel
overwhelmed by large-scale problems and powerless to help, but all of us have huge power
to drive change. This is where now-u comes in.

We connect people looking for ways to make a difference with impactful organisations and
actions, enabling regular learning and action to tackle key local and global issues. By
combining the actions of each of us, the now-u community can play a huge part in driving
positive change.

Your role:

now-u is looking for a motivated volunteer to support our email marketing activities. This role involves writing and scheduling monthly email newsletters using a campaign summary brief and existing visual template, as well as reviewing performance statistics to help optimise future campaigns and improve audience engagement.

We’re seeking someone with strong copywriting skills who can tailor written content to different audiences, alongside a creative eye and basic graphic design experience (or a willingness to learn). A positive, can-do attitude and enthusiasm for contributing to a collaborative marketing and communications team are essential.

What you will be doing:

• Work with the Marketing Lead in creating and implementing an email marketing strategy aligned with the organization's goals and target audience.

• Maintain an email marketing calendar.

• Create engaging and compelling newsletter content.

• Schedule monthly newsletters.

• Review performance statistics to drive improvements.

Qualifications/Experience

Newsletter experience would be desirable but marketing experience would be essential

This is an opportunity to provide really important support to a new project that we hope could
really make a positive difference in the world. You would also become part of a small friendly
volunteer team who would love to work collaboratively on any other ideas you may have
regarding the app.

We look forward to hearing from you!

 

This is an exciting time to join the Endometriosis UK trustee board, as the organisation expands and develops to achieve the changes that are needed to support those affected by the disease and to drive down diagnosis time. We are looking for a new Treasurer to build on this momentum to strengthen our organisation and bring about change for those with endometriosis. We have a skills-based board, with Trustees having one or more identified skills, with the overall membership of the Board providing the complete set of skills. 

Endometriosis UK is the largest UK charity for those with endometriosis. Endometriosis UK works to:

• Provide support to those with endometriosis and their families and friends

• Provide clear, objective information about the condition and its treatments

• Raise awareness amongst health professionals and the general public about the condition

• Support research into endometriosis.

This is an unpaid role. Reasonable pre-agreed travel expenses will be paid.

Time commitment:

• Five meetings a year, including preparation for meetings, reading papers etc; and attendance at an annual strategy day and AGM (held on the same days as Board meetings).

• Trustees have the opportunity to take part in Board sub-groups and project groups to develop aspects of the organisations’ work. Current sub-groups include the Finance Committee and Diversity & Inclusion Sub-Group. Trustees are also invited to attend Endometriosis UK events.

We are recruiting for one new treasurer to join the board. We are particularly looking for:

• Personal or professional experience of diversity and inclusion issues

• Marketing and digital marketing

• Communications and social media

• Campaigning and achieving change

• Experience of working in Primary Care

• Charity finance experience

• Currently living in Northern Ireland, Scotland or Wales

Personal experience of living with, or having a close family member with, endometriosis, is vital on our Board. Whilst we look favourably on applications from those in the endometriosis community, we already have Trustees with first hand lived experience and new trustees do not need to have endometriosis. 

We also particularly welcome applications from trustees from a range of backgrounds and experiences as part of our commitment to diversity.

The role will start at a Board meeting on 28th November 2026, when our current Treasurer reaches the end of their 6-year term of office. Prior to the roles starting, the incoming Treasurer will have the opportunity to observe a Board meeting in September, and induction will be planned in October.

Are you passionate about social media and can lead a small team? We're looking to recruit a Lead Volunteer for our Social Media Team. We’re looking for someone who has a passion for promoting a small charity supporting a rare condition and has the ability to support a volunteering team as well as plan and use platforms and tools for social media including Canva, Google Drive and other digital platforms.

The Social Media Team develops and promotes Burning Nights CRPS Support’s communications online, using social media platforms as widely as possible, in order to maximise our impact and to inspire actions in the public, healthcare professionals, communities and businesses. The promotion of our activities will raise awareness of Complex Regional Pain Syndrome (CRPS) and provide support and empowerment to the CRPS community. Communications will also run in line with Burning Nights CRPS Support's campaigns strategy/plan.

This is a flexible volunteering opportunity, which means your commitment can be balanced around your lifestyle - being part of a team to ensure that communications to our community and supporters are up to date and timely.
You will provide leadership for your team and support the development of a communications plan for the charity.

Key Tasks and Objectives
You will lead and support the development and implementation of a communications strategy, direction and plans for Burning Nights CRPS Support's Social Media/online communications, create engaging content, supervise the team and encourage high standards.
Tasks may include:

• Managing the Social Media campaigns across social media, which includes overseeing and creating engaging content, writing and editorial, design and artwork from The Social Media Team.
• Scheduling and posting regular social media content.
• Help develop social media campaigns and day-to-day activities.
• Prepare graphics for sharing across channels.
• Monitor the impact of social media campaigns; Analyse, review and report on effectiveness of campaigns in an effort to maximize the charity’s reach.
• Capture and report on monthly data from across all social media platform.
• Lead on Social Media meetings or the social media section of Comms meetings.
• Work with the whole Comms & Marketing Team including the Lead Communications & Marketing Volunteer to provide relevant content for their teams to use on social media, providing training/coaching where appropriate.
• Develop, manage content and maintain social media objectives and targets.
• Supporting the Social Media Team to ensure our social media platforms are regularly updated.
• Supporting with the development, preparation and implementation of Burning Nights CRPS Support's Social Media strategy in conjunction with the overall Comms strategy.
• Encouraging others to comment on our posts and share them with others, to ensure that our communications reach a wide range of stakeholders and diverse audience.
• Increasing the numbers of followers and engagement across our social media channels - Facebook, Instagram, LinkedIn, YouTube, Pinterest, TikTok and X, using appropriate tools and utilising relevant channels to reach diverse audiences.
• Monitor, analyse and report on the performance of social media channels/activities using tools like Metricool, Buffer and Google Analytics, feeding back monthly to the Lead Comms Volunteer and the trustees, using the data to inform future activities.
• Keep up to date with the charity and healthcare sectors, events and news, and suggest content to promote through our social media feeds.
• Support new volunteer Social Media Team members ensuring they understand their role or assign them their role.
• Act responsibly with data held by Burning Nights CRPS Support that you may access as part of your role, adhering to guidelines and policies and reporting any concerns or possible breaches to Burning Nights CRPS Support's Data Protection Officer/Lead.

Key Skills or Qualifications

• Experience of using social media platforms, other online tools and Communications to generate interest in a charity, business or project.
• Experience of managing a team and projects.
• The ability to inspire people to act and get involved internally and externally.
• Ability to transform small snippets of information into interesting and engaging stories suitable for social media platforms.
• Good IT skills, including Google Drive, Canva, Buffer, Word and Excel.
• Experience of managing multiple campaigns, with excellent organisational and time management skills, delivering effective targeted outcomes.
• Be proactive and show initiative, with the ability to volunteer unsupervised.
• Genuine interest in supporting a small charity and a passion for campaigning for a healthcare charity.
• Be motivated and enthusiastic with proven experience and is passionate about social media and marketing, and producing tangible results.
• Good interpersonal skills dealing with people sensitively and respectfully from a wide range of backgrounds
• Strong strategic development, project management and articulate communication skills.
• Good attention to detail and accuracy, with succinct writing and proof-reading skills
• Able to establish and maintain effective working relationships with other volunteers and staff.
• Excellent organisational and time management skills with the ability to prioritise and structure work schedules.
• Ability to be innovative and creative.
• Ability to be flexible and have a 'can do' approach.
• Friendly, approachable manner - able to build rapport with a range of partners and staff, and provide a collaborative team environment.
• Confidence in communicating on Zoom or by email.

Key Benefits

• Voluntary Experience: Gain practical real-world experience working in social media management.
• Supportive Team: Collaborate with a passionate team working on projects.
• Personal Development: Develop your skills in social media marketing, content creation, and community engagement.
• Portfolio content for future job applications.
• Opportunity to contribute to a meaningful cause.

Training and Support

• Full induction to our organisation, as well as check-ins, ongoing training, supervision and support from the Communications & Marketing Lead Volunteer, Volunteer Co-ordinators, Trustees and the Volunteer Team.
• Relevant and ongoing training for your volunteer role.
• Regular updates on charity activities.
• Support, advice and guidance from Charity team.
• After 3 months volunteering, all volunteers are eligible for additional training courses (reasonable cost).
• Out-of-pocket expenses, approved in advance will be reimbursed.

Job Description

We are looking for a Volunteer Email Marketing & Retention Manager to help manage email communications that keep our supporters, volunteers and donors informed and engaged.

You will help design and manage email campaigns and supporter journeys that build trust and encourage people to stay connected with our work. This role involves working with the Digital Marketing Director and Digital Marketing teams to send updates, campaign messages and fundraising emails.

The role focuses on building structured email communication, maintaining supporter relationships and monitoring engagement.

Key Responsibilities

• Create and manage email campaigns for supporters, volunteers and donors
• Develop simple email journeys such as welcome emails, updates and campaign messages
• Segment audiences to send relevant and respectful communications
• Support fundraising, campaigns and community engagement through email
• Monitor performance such as open rates, clicks and engagement
• Maintain mailing lists and ensure data protection and GDPR compliance
• Work with content writers and campaign teams to align messaging
• Help build simple systems for long-term supporter communication

What We’re Looking For

• Experience or interest in email marketing or digital communications
• Familiarity with tools such as Mailchimp, MailerLite or similar email platforms
• Understanding of basic email metrics such as open rates and click rates
• Ability to organise communication journeys and supporter lists
• Comfort collaborating with a remote volunteer team
• Interest in social impact, community engagement or nonprofit work
• Experience in nonprofit communications or supporter engagement is helpful but not required

What You’ll Gain

• Experience managing email campaigns for a social impact organisation
• Opportunity to help build communication systems from the ground up
• Hands-on experience working with digital marketing and campaign teams
• Priority consideration for future paid roles when funding becomes available

LUX is looking for new Board members to support our work and bring new skills, expertise and ideas for the future of our organisation. This is an important moment in LUX’s history as we embark on a process of rearticulating our purpose and shaping our future with a new executive team. Maintaining a strong, dynamic Board of Trustees is essential to guiding LUX’s mission and working in collaboration with the team to develop and implement the organisation’s vision.

We are currently seeking up to five Trustees, each bringing expertise in one of the following areas:

• Legal
• LUX artist
• Fundraising
• Gallerist or collector with artists’ moving image experience
• Senior level expertise in digital, IT and new technologies

We are keen to hear from people who are enthusiastic about and committed to contemporary art and artists’ moving-image practice, and who are sympathetic to the needs of artists.

Diverse Representation

LUX is committed to equity, diversity and inclusion, and to addressing inequality in the arts sector. We want our Board of Trustees – and our organisation as a whole – to reflect the artists we work with and the audiences we seek to engage.

We particularly encourage applications from people who identify as global ethnic majority, d/Deaf, disabled, neurodivergent, LGBTQI+, and from those who experience barriers due to their socio-economic background.’

We guarantee to interview all disabled applicants who demonstrate skills and knowledge in the areas outlined above. Please indicate whether you identify as d/Deaf or disabled in your application.