Digital platform commercial manager volunteer roles
As the Thackray Museum of Medicine looks to build on a period of bold strategic growth since our 2021 redevelopment, we are seeking an experienced, ambitious and community-minded Chair to lead our Board of Trustees. The Thackray is the UK’s largest independent medical museum: a dynamic, civic museum in East Leeds with a nationally significant collection of over 50,000 objects and a clear mission to inspire people with the passion and purpose of medicine and healthcare - past, present and future. Since reopening we have grown audiences, deepened community partnerships and developed an ambitious plan to be the UK’s leading medical museum by 2030.
Role: Chair of the Board of Trustees
Term: Minimum three years from 12th May 2026, renewable (maximum six years)
Commitment: Approx. 1–1.5 days per month (voluntary; reasonable out-of-pocket expenses reimbursed)
Your location: Ideally Leeds (nationwide considered); Board meetings four times a year (three may be hybrid; in-person presence preferred).
The Role:
The Chair will lead and steward an engaged, forward-thinking Board to support the CEO and senior team as the Museum consolidates recent gains and secures long-term resilience. You will ensure excellent governance, provide constructive challenge and support to the CEO, strengthen relationships with funders and partners, champion the Museum’s commitment to equity and community co-curation, and be an ambassador for the organisation locally and nationally.
Key responsibilities:
· Set strategic direction: Lead the Board in shaping, approving and monitoring delivery of the CEO’s strategy to meet the Museum’s mission and 2030 ambitions.
· Own governance & risk: Ensure high standards of governance, legal and regulatory compliance, and effective oversight of the risk register.
· Build board capability: Drive trustee recruitment, induction, appraisal and succession planning to secure the skills, diversity and lived experience needed.
· Partner with the CEO: Line-manage and support the CEO - offering constructive challenge, guidance on operations and people matters, and ensuring strong executive accountability.
· Champion income & profile: Use networks to open doors to major funders, partners and donors, and actively raise the Museum’s profile.
· Ensure financial stewardship: Oversee budgets, reserves and trading activity with the Treasurer and Finance Committee, and scrutinise financial reporting.
· Lead effective meetings: Chair Board meetings, encourage robust discussion, ensure timely decisions and follow-through on agreed actions.
· Represent and advocate: Act as an ambassador to civic partners, funders, media and diverse local communities.
· Steward the estate: Support oversight of capital, maintenance and estate priorities for the Museum’s Victorian building.
Who you are:
· Seasoned governance leader: Experienced chair or senior trustee with sound knowledge of trustee duties, charity & company law and governance best practice.
· Strategic thinker: Track record of leading strategy in museums, heritage, culture, health or education - or in complex, stakeholder-facing organisations.
· Fundraising connector: Proven at building relationships with major funders, trusts, corporates or donors and supporting successful income-raising and profile activity.
· Financially literate: Comfortable with budget scrutiny, risk oversight and the commercial realities of earned income models or trading subsidiaries.
· Capital & estate experience: Practical experience of overseeing capital projects, estate stewardship or major building maintenance.
· ED&I and community champion: Committed to equity, inclusion and co-creation, with evidence of widening participation and diversifying leadership.
· Confident ambassador: Excellent interpersonal and public-facing skills; able to represent the Museum credibly to varied audiences.
· Supportive leader: Able to challenge and develop senior executives while fostering a collegiate, high-performing board culture.
· Local affinity desirable: A strong connection to Leeds or experience working in diverse urban communities is an advantage.
For full details of the role including how to apply, please download the full appointment brief . To apply, please send an up-to-date CV, a Supporting Statement (no more than two A4 pages) outlining your interest and relevant experience, in confidence to Jenny Hills at Harris Hill via the apply button.
For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence. There is also the opportunity for suitable interested candidates to speak to The Thackray’s CEO in advance of submitting an application.
Closing date for applications: 11.59pm, Tuesday 31 March 2026.
First stage interviews: w/c 13 April 2026 (tbc).
Second stage interviews: w/c 20 April 2026 (tbc).
The Thackray is actively committed to promoting Equality, Diversity and Inclusion. We are a Disability Confident employer (registration number DCS036392) and welcome applications from all sections of the community.
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
We are seeking a passionate and visionary Brand and Digital Marketing Creative Lead to spearhead the visual identity and online presence of our organization. This is an exciting opportunity for a creative professional to take ownership of the brand across multiple channels, including social media, website design, and marketing collateral.
You will be at the forefront of shaping the way our organization connects with our audience, telling our story through engaging visuals, strategic messaging, and compelling campaigns. This role is ideal for someone looking to build an impressive portfolio and gain hands-on experience in comprehensive brand and digital marketing strategy.
Key Responsibilities:
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Develop a cohesive brand identity and logo that reflects the organisation’s values.
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Create and manage social media content to engage audiences.
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Design and maintain a website with an appealing layout and user-friendly experience.
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Produce marketing materials such as brochures, presentations, and digital assets.
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Collaborate on visual storytelling and share creative ideas to elevate the brand.
Skills & Abilities (No Prior Experience Required):
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Strong graphic design abilities (Adobe Creative Suite, Canva, Figma, or similar).
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Comfortable creating content for social media platforms.
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Website design/management skills (WordPress, Squarespace, Wix, or similar).
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Creative eye for visual storytelling and engaging design.
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Self-motivated and able to manage projects independently.
Why This Role is a Fantastic Opportunity:
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Portfolio & CV Boost: Lead all aspects of brand and design across multiple platforms.
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Hands-On Learning: Gain real-world experience in brand strategy, digital marketing, and storytelling.
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Impact: See your work reach real audiences and make a difference.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
LUX is looking for new Board members to support our work and bring new skills, expertise and ideas for the future of our organisation. This is an important moment in LUX’s history as we embark on a process of rearticulating our purpose and shaping our future with a new executive team. Maintaining a strong, dynamic Board of Trustees is essential to guiding LUX’s mission and working in collaboration with the team to develop and implement the organisation’s vision.
We are currently seeking up to five Trustees, each bringing expertise in one of the following areas:
- Legal
- LUX artist
- Fundraising
- Gallerist or collector with artists’ moving image experience
- Senior level expertise in digital, IT and new technologies
We are keen to hear from people who are enthusiastic about and committed to contemporary art and artists’ moving-image practice, and who are sympathetic to the needs of artists.
Diverse Representation
LUX is committed to equity, diversity and inclusion, and to addressing inequality in the arts sector. We want our Board of Trustees – and our organisation as a whole – to reflect the artists we work with and the audiences we seek to engage.
We particularly encourage applications from people who identify as global ethnic majority, d/Deaf, disabled, neurodivergent, LGBTQI+, and from those who experience barriers due to their socio-economic background.’
We guarantee to interview all disabled applicants who demonstrate skills and knowledge in the areas outlined above. Please indicate whether you identify as d/Deaf or disabled in your application.
LUX is an arts organisation that supports and promotes visual artists working with the moving image.
Harris Hill is delighted to be supporting CL:AIRE to recruit two Trustees to its Board.
CL:AIRE is an independent not-for-profit organisation established in 1999 to support the sustainable reuse of land. Through technical leadership, independence and collaboration, CL:AIRE works to raise standards, build confidence and enable proportionate, practical approaches to complex land reuse challenges.
CL:AIRE is seeking to appoint two Trustees to strengthen the Board’s overall capability. We are particularly interested in individuals with strong commercial judgement and senior level experience of finance, marketing or business development, who can contribute at a strategic level rather than as functional specialists.
The Role
Trustees are responsible for the overall governance, strategic direction and long-term sustainability ofthe charity. Trustees are expected to provide independent oversight and constructive challenge, acting at all times in the best interests of CL:AIRE and its charitable objectives.
The role is non-executive. Trustees are not involved in day-to-day management.
Independence and Conflicts of Interest
CL:AIRE places a strong emphasis on independence and integrity. Trustees must be willing to declare and manage any actual or potential conflicts of interest. The role is not intended to provide commercial advantage, influence, or access to markets, networks or decision-makers. Individuals seeking to promote personal, commercial or organisational interests would not be suited to the role.
Term and Time Commitment
Trustees are appointed for an initial term of three years, with the option of re-appointment for further terms, subject to ongoing eligibility.
The Board meets quarterly, primarily in person, with some meetings held online. The expected time commitment is approximately 10 days per year.
Remuneration
Trustee roles are voluntary and unremunerated. Reasonable expenses are reimbursed.
How to Apply
For full details of the role and how to apply, please see the Recruitment Pack.
The closing date for applications is 9:00am on Monday 23 March 2026.
For an informal and confidential discussion, please contact: Nick Shanks – Harris Hill via the apply button.
Both CL:AIRE and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Inclusive Boards is delighted to be supporting The Girls’ Network in the search to appoint their next Chair and two Trustees.
About The Girls’ Network
At The Girls’ Network, we believe that no girl should have her future limited by her gender, ethnicity, background or parental income.
Young people from lower-income families are significantly less likely to go on to higher education than their wealthier peers, which can have a lifelong impact on opportunity and earning potential. Recent years have also seen inequalities deepen and young people’s wellbeing adversely affected, particularly following the Covid-19 pandemic. These structural and social barriers disproportionately affect girls and young women from communities of least advantage.
We exist to challenge this inequality. Our mission is to inspire and empower girls and young women from underrepresented backgrounds to realise their ambitions, discover their self-worth, and develop the confidence and capacity to shape their own futures.
We work in communities of least advantage across England to deliver programmes that provide long-term, meaningful support.
About the Opportunities
The Girls’ Network is seeking a new Chair of Trustees to lead and support The Girls’ Network through their exciting next phase of growth, supporting an exceptional, values-driven team and ensuring they remain ambitious, accountable and true to their founding mission.
We are particularly interested to hear from candidates with:
- Experience of strategic leadership and governance within a complex organisation.
- Experience or understanding of the education / schools landscape.
- Good understanding of voluntary sector governance, funding and finance management.
- Thorough understanding of the legal duties, responsibilities, and liabilities of trusteeship.
- Demonstrable financial and commercial acumen, including experience in financial planning, oversight, risk management, and the establishment and monitoring of systems of control and accountability.
- A track record of driving innovation and organisational change, with the ability to apply insight to support the charity’s achievement of its strategic objectives.
- Experience of working across sectoral boundaries, leveraging partnerships and opportunities.
The Girls’ Networks is also seeking two talented and committed Trustees to join their Board. We are particularly interested in hearing from candidates with experience in one or more of the following areas:
- Fundraising
- IT and digital
We are also seeking Trustees from the North East, Merseyside, West Midlands who can bring their lived experience to add value to the Board. We also encourage applications from young Trustees and will support first-time Trustees to bring their valuable perspectives to the Board.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the role:
We are seeking a WordPress / PHP Developer to help build and maintain the core web systems that power our public platform and membership services. This is not a commercial web development role. This is about creating digital infrastructure that belongs to the community and serves long-term social impact.
About the role:
As WordPress / PHP Developer, you will be responsible for developing and maintaining the CIC’s main website and connected digital services using open-source technologies. You will help ensure our platforms are stable, secure, accessible, and capable of supporting growth in membership, education, and fundraising. Your work will directly affect how people access information, join the community, and engage with the organisation.
Experience Qualification and Requirements
Formal qualifications is desirable but STRONG experience and passion beats and tops this always.
Main Responsibilities/ Key Duties
· Develop, maintain, and improve WordPress-based websites and systems that support organisational operations, services, and growth.
· Build, customise, and extend WordPress themes and plugins using PHP, HTML, CSS, JavaScript, and related technologies.
· Ensure code is clean, secure, maintainable, and aligned with WordPress and open-source best practices.
· Integrate open-source tools and third-party platforms, including membership systems, learning platforms, data tools, and APIs.
· Support the development and maintenance of secure member portals and restricted service areas with role-based access and permissions.
· Ensure websites are responsive across devices and browsers and optimised for performance, speed, and reliability.
· Apply accessibility standards to ensure inclusive access and usability for all users.
· Implement security best practices, including updates, patching, backups, access controls, and vulnerability prevention.
· Monitor platforms and assist with regular maintenance, upgrades, and issue prevention.
· Work closely with designers, content teams, and systems leads to translate functional needs into technical solutions.
· Advise on technical feasibility and recommend improvements where systems or tools create limitations.
· Assist with troubleshooting, debugging, and resolving technical issues across WordPress environments.
· Document code, integrations, system architecture, and technical processes clearly for technical and non-technical users.
· Ensure all systems comply with data protection, GDPR principles, safeguarding requirements, and ethical data handling standards.
· Collaborate with safeguarding and digital leads to minimise risk when handling sensitive or survivor-related data.
Essential Skills and Experience
· Strong practical experience with WordPress and PHP development.
· Experience building or customising WordPress themes and plugins.
· Solid understanding of HTML, CSS, and JavaScript.
· Experience integrating third-party tools, plugins, or APIs.
· Knowledge of WordPress security, performance optimisation, and update management.
· Ability to document technical work clearly and work collaboratively across teams.
· Understanding of GDPR principles and secure data handling.
· Strong problem-solving skills and ability to work independently.
· Equivalent professional or voluntary experience accepted.
Desirable Skills and Experience
· Experience working in non-profit, CIC, or community-led organisations.
· Familiarity with open-source or low-cost digital platforms.
· Experience building membership portals or learning platform integrations.
· Basic understanding of hosting environments or server configuration.
· Experience supporting volunteer-led or safeguarding-focused digital environments.
What This Role Offers You:
Founding role in a community-owned digital infrastructure project.
Leadership-level experience in open-source platform development.
Opportunity to build systems that directly support social change.
Experience working across digital, education and membership teams.
Direct contribution to a public-facing platform for justice and empowerment.
Priority consideration for future paid roles as the C.I.C. becomes financially sustainable.
What This Role Is Not For:
People who want to work only with proprietary or closed systems.
Anyone uncomfortable working with serious or sensitive subject matter.
Those seeking guaranteed or immediate income.
Individuals unwilling to document their work or follow shared standards.
People who prefer not to collaborate with non-technical teams.
If you believe technology should belong to the people who use it and that open-source systems can support truth, protection and collective power, this role gives you the chance to build the digital foundations of a movement.
Join the Digital Infrastructure Team and help create platforms that serve community, not corporations.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the role:
We are seeking a Web Developer to help build, improve, and maintain the public-facing and internal web platforms that power our work.
About the role:
As Web Developer, you will be responsible for developing and maintaining web-based systems that support the CIC’s website, membership areas, and digital services. You will help turn organisational needs into functional, secure, and user-friendly web experiences.
Your work will directly affect how people access information, join the community, and use our digital services.
Experience Qualification and Requirements
Formal qualifications is desirable but STRONG experience and passion beats and tops this always.
Main Responsibilities/ Key Duties
· Develop, maintain, and improve web pages and web-based systems that support organisational services and digital operations.
· Build, adapt, and enhance features for both public-facing and member-facing areas of the website.
· Ensure websites are fully responsive across devices and browsers and optimised for usability and clarity.
· Apply accessibility best practices to ensure inclusive access for all users.
· Work closely with designers to implement layouts, styling, and user interface components accurately.
· Collaborate with content teams to ensure content is presented clearly, consistently, and effectively.
· Integrate open-source tools, plugins, or services where required to support organisational needs.
· Support performance optimisation, including page speed, load times, and efficient front-end behaviour.
· Apply basic security practices, including updates, access controls, and secure handling of web assets.
· Test web pages and features thoroughly to identify bugs, broken layouts, or usability issues.
· Fix bugs and make iterative improvements based on feedback and testing results.
· Document technical changes, updates, and development processes clearly for continuity and collaboration.
· Support future platform growth by contributing to new features, pages, and digital services.
· Work within existing digital systems and frameworks while recommending improvements where appropriate.
· Ensure all web systems comply with data protection, GDPR principles, safeguarding requirements, and ethical standards.
· Collaborate with digital, safeguarding, and systems leads to minimise risk when handling user data or sensitive content.
Essential Skills and Experience
· Practical experience in web development or front-end development.
· Strong knowledge of HTML, CSS, and basic JavaScript.
· Experience building responsive and accessible web pages.
· Ability to follow design specifications and implement layouts accurately.
· Experience testing and fixing bugs or layout issues.
· Ability to document work clearly and work collaboratively with non-technical teams.
· Understanding of GDPR principles and secure handling of web content.
· Equivalent professional or voluntary experience accepted.
Desirable Skills and Experience
· Experience working with CMS platforms such as WordPress or similar.
· Familiarity with open-source tools or plugins.
· Experience working in non-profit, CIC, or community-led organisations.
· Basic understanding of performance optimisation and web security.
· Experience supporting ongoing platform development or service expansion.
What This Role Requires:
· Experience or working knowledge of web development.
· Understanding of HTML, CSS, and at least one scripting or backend language (e.g. JavaScript, PHP, or similar).
· Ability to work with open-source frameworks or tools.
· Basic awareness of web accessibility and performance principles.
· Comfort working in a collaborative development environment.
· Willingness to work within safeguarding, ethical, and data protection frameworks.
· formal qualifications is desirable but STRONG experience and passion beats and tops this always.
What This Role Offers You:
· Founding role in a community-owned digital infrastructure project.
· Leadership-level experience in building real-world platforms for social impact.
· Opportunity to develop skills in ethical and open-source web systems.
· Direct contribution to education, membership, and survivor-centred services.
· Experience working alongside designers, educators, and system architects.
· Priority consideration for future paid roles as the C.I.C. becomes financially sustainable.
What This Role Is Not For:
· People only interested in commercial or profit-driven web projects.
· Anyone uncomfortable working with serious or sensitive subject matter.
· Those seeking immediate or guaranteed income.
· Individuals unwilling to document or maintain their work.
· People who prefer not to work within shared systems and standards.
If you believe the web should be a place for access, dignity, and collective power and that open-source technology can support justice and community ownership this role gives you the chance to help build the digital foundations of Tell My Truth and Shame the Devil C.I.C.
Join the Digital Infrastructure Team and help create web platforms that serve people, not profit.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Are you driven by purpose over profit, and motivated to design ethical digital systems that connect awareness to meaningful action?
Tell My Truth and Shame the Devil C.I.C. is seeking a Founding Volunteer Marketing Automation & Funnel Specialistto help architect the responsible digital infrastructure that supports our growth.
This is not a high-pressure sales automation role.
It is ethical systems design.
Our C.I.C. exists to confront and expose the realities of childhood sexual abuse (CSA), centre survivor truth and accountability, support young people into economic empowerment, and build community-owned, open-source systems that serve people rather than capital.
We are:
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Values-led
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Anti-capitalist
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Community-driven
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Decentralised by design
We are not here to produce promotional content for clicks alone. We are here to communicate truth responsibly — building trust, inviting participation, and ensuring survivor-centred work is represented with dignity and care.
This role offers the opportunity to help design how a movement grows — responsibly and sustainably.
About the Role
As our Founding Marketing Automation & Funnel Specialist, you will design and maintain the ethical digital workflows that connect campaigns, content, and community engagement.
You will not inherit a finished digital system.
You will help architect it.
Your work will ensure that automation supports participation rather than pressures it. You will design structured, logic-based workflows that guide volunteers, donors, members, and supporters through respectful, safeguarding-aligned digital journeys.
This role blends technical configuration with strategic thinking. You must be comfortable building systems, analysing performance, documenting processes, and collaborating with marketing and leadership teams.
Experience Qualification and Requirements
Essential / Highly Valued Experience
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Experience or strong working knowledge of CRM and marketing automation platforms.
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Understanding of digital funnels and lifecycle journeys.
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Ability to design structured, logic-based workflows (triggers, conditions, segmentation).
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Experience integrating digital systems (email, forms, website, CRM, databases).
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Understanding of digital performance metrics (conversion, retention, engagement rates).
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Ability to document systems clearly and transparently.
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Confidence troubleshooting and improving technical workflows.
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Willingness to work within safeguarding, GDPR, and ethical data frameworks.
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Ability to collaborate with copywriters, analysts, and campaign leads.
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Equivalent professional or voluntary experience accepted.
Desirable / Can Be Developed
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Experience working in non-profit, CIC, or community-led organisations.
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Experience supporting fundraising or awareness campaigns.
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Familiarity with retention, lifecycle, or supporter journey design.
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Experience using tools such as Mailchimp, ActiveCampaign, HubSpot, Zapier, Salesforce, etc.
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Ability to analyse performance data and adjust workflows strategically.
Qualifications
Formal qualifications are not required.
Equivalent practical experience in marketing automation or funnel systems is highly valued.
Main Responsibilities / Key Duties
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Design, develop, and maintain automated workflows linking campaigns, email systems, forms, and databases.
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Build digital funnels supporting volunteering, fundraising, membership, and community participation.
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Develop logic-based journeys including triggers, segmentation, and conditional pathways.
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Integrate platforms across website, CRM, email systems, and content tools.
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Collaborate with copywriters and campaign teams to align messaging with workflow structure.
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Monitor and evaluate funnel performance using agreed metrics.
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Optimise supporter journeys based on behavioural data and feedback.
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Ensure compliance with GDPR, safeguarding, and consent standards.
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Document workflows clearly and maintain structured systems records.
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Identify inefficiencies and recommend structural improvements.
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Support A/B testing and performance experimentation.
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Flag potential data protection or reputational risks.
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Contribute to building scalable, decentralised digital infrastructure.
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Help define and uphold ethical automation principles within the C.I.C.
What You Gain
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Founding-level experience in ethical marketing automation and systems architecture.
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Leadership exposure in responsible data and infrastructure design.
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Opportunity to build scalable digital systems from the ground up.
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Direct contribution to fundraising sustainability and community growth.
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Cross-functional experience across digital marketing and operational strategy.
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Priority consideration for future paid roles as the C.I.C. scales.
This Role Is Not Suitable If You:
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Prefer low-responsibility or short-term volunteering.
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Are uncomfortable working within safeguarding and trauma-informed frameworks.
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Prefer not to document or maintain systems.
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Dislike collaboration or structured processes.
Next Steps
Shortlisted applicants will be invited to:
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A values-led conversation
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A practical discussion about automation systems and funnel design
If you understand that automation must serve dignity before efficiency, and that data must never compromise trust, we want to hear from you.
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Are seeking purely commercial automation or aggressive sales optimisation work.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CONTEXT
The Women & Families Resource Centre (WFRC) is a registered charity based in
Wolverhampton which supports, empowers and advocates for women and children.
We aim to actively encourage women to be self-reliant, through empowering them to
identify their own needs, make their own choices and create their own solutions. We
offer a baby bank, a charity shop & various community support services to help
women facing crises or challenging situations.
Wolverhampton Baby Bank is a flagship project run by The Women & Families
Resource Centre, a registered charity supporting families with children aged 0-3.
Through donated essentials and community engagement, we provide much-needed
items such as:
• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,
and bedding.
• Support services for new parents, including drop-in groups and befriending for
pregnant women and new mothers.
• Referrals and resources to connect families with additional community services.
Scope and Span
The Listing, Inventory & Photography Officer is responsible for accurately recording, organizing, and visually documenting donated items within the Baby Bank.
This role ensures that all items are properly listed, photographed, categorized, and updated in the inventory system to maintain transparency, quality control, and efficient distribution.
Volunteer Guidelines
Thank you for volunteering with The Women & Families Resource Centre (WFRC). Our work supports and empowers women and families facing challenging circumstances, and your role is essential in helping us provide consistent, reliable, and respectful services. To ensure fairness, sustainability, and high-quality support for the community, all volunteers are expected to follow the structured framework and guidelines below.
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Minimum of 12hrs per week and 4hrs per day
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Attend agreed shifts consistently and provide notice if unable to attend.
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Carry out agreed tasks responsibly, maintaining professionalism and confidentiality at all times.
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Treat service users, staff, and fellow volunteers with respect and compassion.
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Communicate openly about availability, concerns, or if feeling overwhelmed to prevent burnout and overcommitment.
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Follow agreed scheduling processes to ensure continuity and consistency in service delivery.
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Work collaboratively as part of the team and report any safeguarding concerns immediately.
Your commitment and reliability help us create a stable and supportive environment for the families we serve.
Roles and Responsibilities
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Record all approved donated items into the inventory system
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Categorize items by type, size, age range, and condition
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Take clear photographs of items for listing in the online platform
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Ensure items are correctly labeled and stored in designated areas
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Update stock levels and item status in tracking sheets or inventory tools
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Coordinate with Sorting Team to confirm item condition before listing
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Maintain organized digital folders for item photos
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Flag missing, damaged, or mismatched inventory to the Team Lead
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Follow all operational SOPs for data entry and documentation
Qualifications
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Minimum high school education (college level preferred)
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Basic experience in admin, inventory, data entry, or photography preferred
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Comfortable using Google Drive, Sheets, or Excel
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Basic knowledge of smartphone or camera photography
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Available for required volunteer or assigned hours
Skills
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Strong attention to detail
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Basic photography skills (clear framing, proper lighting, consistency)
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Data entry accuracy
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Organization and file management
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Time management
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Ability to follow structured processes
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Team collaboration
We develop, support and maintain policies, programs, projects, and activities that inform, educate, empower and celebrate women and families.


