Family mentoring coordinator volunteer roles

VOLUNTEER WITH SUNSHINE

Join Our Volunteering Team

Help Us Build a Joyful, Connected, People‑Powered Volunteer Community

SUNSHINE Charity is a vibrant, 100% volunteer‑powered start-up movement dedicated to bringing SUNSHINE into people’s lives by helping smash loneliness and social isolation. We create welcoming opportunities for people to connect, participate, learn, volunteer, make friends and feel like they belong.

• We’re joyful.
• We’re human.
• We’re community-powered.
• And now, we’re building a passionate, driven, bubbly Volunteering Team to help us create an unforgettable volunteer experience across London.

If you love people, positivity and building community — this is your moment.

Why Join the Volunteering Team?

Volunteers are the heartbeat of SUNSHINE. Your team will help us:

• Recruit amazing volunteers.

• Welcome them warmly.

• Onboard them with care.

• Train them with confidence.

• Support them with kindness.

• Celebrate them with joy.

• Build a volunteer community that feels like family.

This is your chance to help shape a volunteer programme that feels uplifting, inclusive and full of SUNSHINE.

Roles Available

1. Volunteering Lead / Head of Volunteering

Be the architect of our volunteer experience. You’ll design the volunteer journey, build team spirit, support volunteers, and help SUNSHINE become the go‑to place to volunteer in London.

Perfect for someone who loves people, culture, community and leadership.

2. Volunteer Recruiter / Volunteer Recruitment Coordinator

You’re the friendly face who brings new volunteers into the movement. You’ll source, recruit and welcome volunteers who share our positivity, energy and passion for human connection.

If you’re bubbly, warm and love meeting new people — this role shines.

3. Learning & Development Coordinator

Help volunteers grow, thrive and feel confident. You’ll design and deliver training, create learning resources, and support volunteers to feel ready, capable and valued.

Ideal for someone who loves teaching, coaching or developing others.

4. Volunteer Programme Assistant

The organisational superstar. You’ll support admin, coordination, communication and behind‑the‑scenes tasks that keep our volunteer programme running smoothly.

Perfect for someone who loves structure, organisation and helping teams shine.

Who We’re Looking For

You’ll thrive in this team if you are:

• Passionate about people and community.

• Bubbly, warm, positive and full of energy.

• Organised, proactive and supportive.

• Excited to help volunteers feel valued and appreciated.

• Driven to build a joyful, inclusive volunteer community.

• Inspired by SUNSHINE’s mission of positivity, human connection, community and belonging.

Experience is welcome — but heart matters most.

Time Commitment & Availability

These roles are operational volunteer roles, not trustee positions.

We keep things flexible and human.

• A few hours per week, fully flexible.

• Must be available at least 2 evenings per month (for recruitment events, inductions, training sessions and volunteer engagement activities).

• Must be available at least one weekend daytime per quarter (for recruitment events, inductions, training sessions and volunteer engagement activities).

We’ll work around your life, your schedule and your energy — but we do need a reliable, committed team who can show up when it matters.

What You’ll Gain

• A chance to shape a volunteer programme from the ground up.

• A joyful, supportive team culture.

• Real impact on people experiencing loneliness.

• New friendships, new skills and new confidence.

• The satisfaction of helping people feel connected and valued.

• The joy of bringing SUNSHINE into people’s lives.

Ready to Help Us Build a Volunteer Family?

If you’re passionate, people-loving and ready to help create a volunteer community full of positivity, human connection, community and belonging — we’d love to hear from you.

Join the SUNSHINE movement.

Help us bring connection, community and belonging to London.

COME SHINE WITH US.

About Us

Tell My Truth and Shame the Devil C.I.C. is a survivor-led community interest company dedicated to exposing the impact of childhood trauma, abuse, neglect, addiction, mental health struggles, and family dysfunction within Black communities and beyond.

Through podcasts, survivor stories, education, events, research, coaching, advocacy, and community support, we help individuals heal, break destructive cycles, and build stronger families and communities.

As we continue to grow nationally and internationally, we are seeking a Volunteer Central Operations Director to create structure, accountability, and operational excellence across all volunteer departments.

Job Purpose

The Volunteer Central Operations Director serves as the operational backbone of the organisation, ensuring departments, projects, and volunteer teams work efficiently, meet deadlines, and deliver measurable outcomes.

The role oversees project delivery, performance monitoring, reporting systems, KPI tracking, volunteer accountability, and cross-department coordination, helping turn organisational vision into effective execution.

Key Responsibilities

• Lead and coordinate organisational operations across all volunteer departments.
• Manage the Central Operations Team, including Analysts, Coordinators, and Assistants.
• Oversee project delivery, ensuring milestones, deadlines, and objectives are achieved.
• Monitor organisational performance, identify risks and bottlenecks, and implement solutions.
• Establish accountability systems, workflows, reporting processes, and operational procedures.
• Develop and maintain KPI dashboards, departmental scorecards, and performance reports.
• Track volunteer engagement, project progress, fundraising outcomes, and organisational impact.
• Facilitate communication and collaboration between departments.
• Lead operational meetings and support monthly performance reviews.
• Produce reports, risk assessments, and recommendations for senior leadership.
• Support implementation of organisational priorities and strategic initiatives.
• Mentor department leaders and promote volunteer engagement, wellbeing, and retention.
• Foster a culture of accountability, professionalism, collaboration, and continuous improvement.

Skills & Experience

• Experience leading teams, projects, programmes, or organisational operations.
• Strong project management, organisational, and planning skills.
• Ability to manage multiple priorities and coordinate cross-functional teams.
• Experience developing systems, processes, KPIs, dashboards, and reporting frameworks.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent written and verbal communication skills.
• Experience building stakeholder relationships and facilitating collaboration.
• Ability to motivate, support, and manage volunteers and team leaders.
• High levels of professionalism, integrity, accountability, and attention to detail.
• Comfortable working independently within a remote environment.
• Proficiency with tools such as Google Workspace, Microsoft Office, Trello, Asana, ClickUp, Airtable, Notion, Slack, and Teams.
• Experience in charities, CICs, volunteer-led organisations, operations management, programme management, or community development is desirable.
• Understanding of trauma-informed, survivor-led, or social impact organisations is beneficial.
• Passion for social impact and commitment to our mission.

Volunteer Benefits

• Opportunity to help build a national survivor-led movement.
• Executive leadership experience.
• Leadership training and mentoring.
• Professional references upon successful service.
• Opportunity to influence organisational strategy.
• Meaningful social impact and legacy-building work.
• Potential future paid leadership opportunities as the organisation grows.

Additional Notes

This role may not be suitable if you:

• Prefer low-responsibility volunteer work.
• Dislike reporting, accountability, or performance tracking.
• Are seeking immediate paid employment.
• Are uncomfortable using data and analysis to support decision-making.

To Apply

Please send:

• Your CV, portfolio, or LinkedIn profile (if available).
• A short introduction about yourself.
• Why this mission resonates with you.
• Relevant experience, skills, ideas, or vision you would bring to the role.

The Role

As a Flyer Distributor you will play a crucial role in helping to raise awareness about our services and events within the Enfield community. You will be responsible for disseminating promotional materials such as flyers, brochures, and event announcements to various locations within the Enfield area.

• Distribute promotional materials provided by Age UK Enfield to designated locations across the Enfield area. This may include community centers, libraries, local businesses, healthcare facilities, and other relevant locations.
• Engage with members of the public in a friendly and courteous manner while distributing flyers. Answer any questions they may have about Age UK Enfield's services and provide basic information about upcoming events or initiatives.
• Keep accurate records of the locations visited and the quantity of promotional materials distributed. Report back to the supervisor on to provide updates on distribution progress.
• Act as an ambassador for Age UK Enfield by promoting the organisation's mission, values, and services to the community. Help to increase brand recognition and visibility within the local area.

General Key Skills:

• Ability to work independently without constant supervision.
• Comfortable with walking and standing for long periods in various weather conditions.
• Maintaining professionalism and addressing public inquiries effectively.
• Reliable attendance and punctuality, with a strong sense of responsibility.

Time Commitment

2-4 hours Between 10 am - 2 pm (there are other volunteer opportunities available)

Requirements

A DBS Enhanced check will be required. Training to be provided around safeguarding.

Other Information

Please note: It is a unpaid position however travel costs and other volunteering expenses will be covered.