187 General volunteers volunteer volunteer roles

Aim of this role
Assessor volunteers support the drop-in sessions in our offices and outreach. They discuss with clients the issues they have come to us for help with. After this (and with full support from the supervisor), assessors discuss next steps and actions with the client to help resolve their issues.

As an Assessor, you will be a part of the service delivery. You will:

• complete an induction to Citizens Advice and training for your role

• help with the drop-in sessions

• complete full assessments with our clients, following CAML processes and procedures

• record a summary of your interactions with clients in our Case Management System and consult with the Supervisor on the day regarding the relevant next steps

• ensure that equality, diversity and inclusion are promoted in our work

• adhere to Citizens Advice Merton and Lambeth’s aims and principles

• maintain all relevant GDPR rules and regulations

Locations
Our main offices in Kennington, Morden and Mitcham and different outreach locations in Merton and Lambeth. All three offices are well-connected to public transport, and the office in Mitcham has a car park.

What’s in it for you?

• make a real difference to people’s lives

• build on valuable skills such as communication, listening and problem solving, and increase your employability

• work with a range of different people, independently and in a team

• have a positive impact in your community

• be part of a friendly and supportive charity team

• develop transferable skills for employment, training or other volunteering opportunities

• have an opportunity to progress with your training and develop adviser knowledge of some of our key enquiry areas

What we are looking for

You don’t need specific qualifications or skills but you’ll need to:

• excellent communication skills, both written and verbal, are essential

• be friendly and approachable

• respect views, values and cultures that are different to your own

• have good IT skills

• be able to understand information and explain it to others

• be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection

• be willing to undertake training in your role

Satisfactory references are required before joining the charity.

And we’ll reimburse expenses, too.

Commitment
This role requires you attend our offices or outreach locations in person.

Our offices are open to the public from 9.30am to 3pm, five days a week. During your training, you are required to contribute at least one day in one of our offices and Wednesdays each week for online training. After your training is completed, you required to attend one of our offices at least one full day per week in office. Ideally we ask for a commitment to volunteer with CAML for at least 12 months.

Valuing inclusion
Our volunteers come from a range of backgrounds and we particularly welcome applications from racially minoritised people/people of colour, disabled people, people with physical or mental health conditions, LGBTQ+ and non-binary people.

If you are interested in becoming an assessors and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you please contact us. 

How to apply

Please visit our website to find out how to apply

We are registered with the Information Commissioner’s Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy on our website for more information on how your personal data will be processed and stored.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Do You Have Strong Admin Skills?

Would you like to use your organisation and communication skills to support animal welfare?

At RSPCA Buckinghamshire South Branch, we are looking for a highly efficient administrator to help our busy team with essential admin tasks. By donating your time and skills, you’ll play a key role in helping us run smoothly and effectively, ensuring we can continue making a difference to the lives of animals.

Why Volunteer With Us?

As a volunteer administrator, you will:

• Support a worthwhile cause and help improve animal welfare.

• Gain valuable skills and experience in administration to enhance your CV.

• Be part of a friendly and dedicated team.

• Enjoy a fun and fulfilling role at the heart of the local community.

• Training and development opportunities, including induction and ongoing support.

• Access to the RSPCA Learning Hub with a wide range of training materials.

What You’ll Be Doing:

Assisting with general administration duties as required such as:

• Designing and placing adverts for volunteer roles, updating online resources, processing applications and arranging induction and training 

• Researching potential suppliers, requesting and comparing information such as prices and the types of services offered

• Helping to arrange local events including researching potential venues, coordinating a team to attend, arranging publicity and set up, preparing event materials such as leaflets and posters, arranging printing etc, updating and sharing documentation such as risk assessments

• Assisting the animal team with admin such as updating animal records, checking and maintaining stock records of microchips, vaccines etc

• Liaising with local partners and other organisations such as vets, local businesses, other charities, or other parts of the RSPCA on a variety of issues

• Contacting local businesses to discuss opportunities to work together and support our work

• Answering enquiries from volunteers or suppliers, mostly by email

• Keeping internal information sources up to date, such as spreadsheets with volunteer details, details of quotes from suppliers etc 

• Ensuring all data is handled confidentially in line with data protection regulations

What We’re Looking For:

• Good organisational skills with attention to detail.

• Ability to work independently and as part of a team.

• Strong communication skills, both written and verbal.

• Professional, and an excellent standard of written English as most correspondence will be by email.

• Good IT and administrative skills, including experience with email communication.

• An understanding of data protection and confidentiality principles.

• You will need to have your own laptop or computer.

• A commitment of at least 8 hours per week - this can be one full day or carried out over several days - for a minimum four month period.

Disclaimer:

Our voluntary roles are subject to:

• An informal interview and trial period.

• Submission of two referees’ contact details.

• Completion of relevant training and assessments for the role.

How to Apply:

For more information and to apply, please visit our website and see our Volunteer Vacancies page, and click the link to our application form, or send us a copy of your CV.  We would love to hear from you! 

Join us and help make a huge difference to the lives of animals in need! 

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.

Admin Volunteer

Hours: 2-5 hours per week, flexible

We are looking for a friendly, organised, and dependable volunteer to support our services in Basingstoke with administration activities for 2-3 hours a week, based in our Abingdon office. This is a wonderful opportunity for someone who enjoys administration, working with data, and supporting charities.

About Us 

Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK.

We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. Our support ranges from providing person-centred support across our many supported-living and residential care provisions. Furthermore, we provide specialist eye-care services to children and adults alike and assists people to find paid employment for the very first time.

SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible.

 What will I be helping with?

• General office administration and administrative support
• Supporting the wider team with ad hoc administrative tasks such as shredding, scanning and archiving documents
• Maintaining database records in line with data protection requirements
• Collecting & inputting data 
• Answering the phone and taking phone messages

Skills needed

· Friendly, professional & adaptable to take on all admin tasks

• To be comfortable using Microsoft Office software
• Comfortable working with databases and willing to learn new systems
• Great organisational skills and an eye for detail
• Reliable, trustworthy, and able to maintain confidentiality in line with data protection
•  

Benefits to the volunteer

· Being part of a friendly supportive and welcoming team

· Comprehensive training & ongoing support for volunteers

· This is a fantastic opportunity to give something positive back to society and have a direct impact on people’s lives. 

• The chance to develop new skills, build on your CV & gain confidence in a friendly work environment

· Volunteers can claim travel expenses

Maintenance Volunteer

About the Role

As a Maintenance Volunteer, you will help maintain and improve the homes and environments of people with autism, sight loss, and learning disabilities. Your support will help create safe, comfortable, and welcoming spaces where people can thrive.

This role involves practical tasks such as painting, decorating, gardening, and general DIY. Please note that electrical, plumbing, and gas work are not included in this volunteer role.

 The Difference You Will Make

By volunteering, you will help to:

• Improve the appearance and comfort of people's homes.
• Create safe and welcoming environments.
• Support people to feel proud of where they live.
• Enhance the wellbeing of the people we support.

 What You Will Do

• Assist with painting and decorating projects.
• Carry out basic DIY tasks and minor repairs.
• Help with gardening and outdoor maintenance.
• Support with assembling furniture and equipment.
• Follow health and safety guidance at all times.
• Report any maintenance concerns to SeeAbility staff.

What We Are Looking For

We are looking for volunteers who are:

• Practical and reliable.
• Friendly and approachable.
• Happy to work as part of a team.
• Enthusiastic about making a difference.
• Committed to inclusion and equality.

Previous DIY or maintenance experience is essential.

 Requirements

• Aged 18 or over.
• Complete volunteer induction and training.
• Provide references.
• Complete a DBS check if required.
• Follow SeeAbility policies and health and safety procedures.

Interested?

About SeeAbility

SeeAbility is a charity that supports people with learning disabilities, autism, and sight loss to live ambitious and fulfilling lives. We help people develop skills, build independence, and achieve their goals through specialist support, services, and volunteering opportunities.

By volunteering with SeeAbility, you can help create environments where people feel safe, valued, and empowered.

South East London Mind is excited to be recruiting for committed volunteer telephone counsellors for our Mindline service.

The Mindline and Crisis Counselling Service in Greenwich has been supporting people for approximately 35 years. The service aims to reduce risk to people in crisis, to strengthen people’s ability to manage emotional difficulties and mental distress, and to seek to prevent people being admitted to hospital. It is highly valued in the community both by those that use the service and those who signpost people to this support.

Telephone support via Mindline is available Monday to Saturday. This includes 4 evenings during the week, and Saturday mornings.

This important role will work under the support and guidance of both our Mindline day and evening coordinators to provide telephone support to those who call the service. You will provide emotional support and, where necessary, signpost callers to more appropriate services to meet their needs.

We ask that our volunteer telephone counsellors commit to an extensive 6 weeks training once a week, undertake a period of shadowing experienced telephone counsellors before being able to take on the role with confidence. We then ask that you commit to a minimum of one 3-hour session each week for at least 1 year.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

How to apply:

Please find details on how to apply on our website.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

As a maintenance (handyman) volunteer at SeeAbility, you will support the facility in maintaining a safe, functional, and pleasant environment for people we support and our teams.

This position requires a reliable, skilled, and proactive individual who can carry out general maintenance tasks and assist with small repairs around the property. Your efforts will directly contribute to the well-being of the people we support and ensure that the home remains a comfortable and secure place for all.

Skills Required 

• Perform general maintenance and minor repairs to the building and facilities, including but not limited to:  carpentry, painting, decorating and repairing

• Assist with the installation of furniture, fixtures, or equipment, ensuring they meet safety standards.

• Ensure that all tools and materials are properly maintained and stored safely.

• Help identify potential maintenance issues before they become problems.

• Report more complex repairs or safety concerns to the Facility Manager or Maintenance Supervisor.

• Support the care home during renovation or redecoration projects.

• Work collaboratively with other volunteers and staff to ensure the upkeep of the home.

• Would not be asked to carry out and electrical or plumping works

• Adhere to health and safety guidelines, ensuring all tasks are completed with care and in compliance with regulations

Training required for this role (all delivered vis e-learning)

• Safeguarding

• H&S

• Manual Handling

• How to be Eye Care Aware

• Fire Safety

• Infection Control

• Data Security and Confidentiality

• First Aid

All these courses will take approximately 40-60 minutes, apart from the First Aid which is 2 hours

Benefits

Being a maintenance (handyman) volunteer provides a key service by helping to keep our homes in good condition. 

This is a fantastic opportunity to have a direct impact upon the lives of others.

SeeAbility provides training and this can help you to develop new skills.

Volunteers can claim travel expenses.

About Us 

Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK. This year we are celebrating our 225th anniversary, having pioneered specialist support across multiple generations since 1799!

We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. Our support ranges from providing person-centred support across our many supported-living and residential care provisions. Furthermore, we provide specialist eye-care services to children and adults alike and assists people to find paid employment for the very first time.

SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible.

Come and join the magical Patchworking Garden Project, established in 2015. It is a volunteer run charity supporting volunteers with a wide variety of physical and mental health needs through gardening, crafting and friendship. We have a strong identity within the local community and are known for increasing the wellbeing of those we support by valuing everyone’s contribution unreservedly, enhancing self-confidence and encouraging, where appropriate, progression to other activities. The Charity is run entirely by volunteers and those whom we support are supported volunteers.

Under the charity we also run The Patchworking Academy which offers the opportunity to gain an internationally recognised City & Guilds qualification in Practical Horticulture Skills. The Academy seeks to address inclusion via employment-ready qualifications for adults facing challenging circumstances. With the guidance of experienced and highly qualified therapeutic horticulture tutors, learners work at their own pace with a small group of other interested learners.

We are looking for a chair with some charity and governance experience who is

● able to quickly grasp what our values are and how we operate

● used to managing change

● happy in a leadership role,

● committed to a collaborative way of working 

● comfortable dealing with finances (preferably in the charity sector)

It is a lovely role for the right person so do get in touch for a chat if you think you might be interested.  There is a full role description available.

Location: Worldwide

Term: Voluntary – Unpaid (reasonable travel expenses can be claimed)

Closing date: Friday 2nd October 2026

Inspired by the Islamic faith and guided by our values, we envisage a caring world where communities are empowered, social obligations are fulfilled, and people respond as one to the suffering of others.

We provide lasting routes out of poverty, empowering people to transform their lives and serving all communities without prejudice.

As an independent faith-based humanitarian and development organisation, Islamic Relief Worldwide (IRW) has been serving humanity for over 40 years. With an active presence in over 40 countries across the globe, we strive to make the world a better and fairer place for the three billion people still living in poverty.

Since we were founded in 1984, Islamic Relief has grown into one of the world’s largest relief and development charities, touching the lives of over 120 million people.

Islamic Relief Worldwide (IRW) is seeking to appoint additional independent members to join our International General Assembly (IGA).

Following appointment to the IGA, independent members are eligible for nomination to the BoT after 1 year as an IGA independent member.

Appointments on the BoT are for a 4-year term limit.

The IGA is the highest body of the new Islamic Relief Worldwide governance structure and consists mainly of representatives elected by Islamic Relief family members across five continents, creating a body that is truly globally representative. It is from the IGA that IRW draws its trustees.

We would like to hear from exceptional applicants with considerable experience and specialist knowledge in a range of professional backgrounds: law, accountancy, audit, humanitarian programming, PR/communications, marketing or fundraising, IT, charity financial policy and strategy, shariah compliance. Those selected will play a vital role in IRW’s strategic work and in helping us respond to key challenges.

As a member of the IGA, it is expected you will be fully committed to the organisational objectives of IRW, sharing our vision, mission and values. You will be expected to attend meetings and be willing to devote the necessary time and effort to the role and to act in the best interest of IRW’s work and its rightsholders.

The Role

Key responsibilities:

• Participate in the oversight of the organisation in accordance with its statutory obligations, making sure that IRW satisfies its regulatory and legal requirements as a charity
• Act in a manner which supports the organisation in meeting aims and objectives as set out in IRW governing documents and in ensuring IRW long-term security
• Focus on strategic planning and governance when setting IRW priorities and objectives
• Participate in the approval of annual plans, strategies and budgets

• Support the financial stability of the charity and contribute to its effective and efficient administration, reviewing and approving financial strategies and monitoring income and expenditure, to ensure the organisation is in good financial health
• Promote IRW’s vision, mission and values and demonstrate IRW’s values in all of the IGA’s work.

About You

We are seeking exceptional candidates with a breadth of leadership experience who can enhance the strategic development of IRW and have the following skills and qualities:

• A deep commitment and passion for IRW’s faith-inspired values, vision and mission
• An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship
• Considerable professional experience and specialist knowledge in one or more of the following – law, accountancy, audit, humanitarian programming, PR/communications, marketing or fundraising, IT, charity financial policy and strategy, shariah compliance
• Strategic vision and critical thinking skills
• Skills in problem solving and conflict resolution
• Legislative and operating framework for charities/voluntary and community sector organisations, especially an understanding of Charity Commission requirements
• A good understanding of the context IRW operates within
• Excellent communication and interpersonal skills; enjoys teamwork
• Willing to be an ambassador for IRW
• Demonstrates past public conduct, statements and behaviour that are in line with IRW’s values and expectations of the role

If you are interested in this role, please review the information pack before applying.

How to apply:

To make your application for the IGA position, please send a current CV and cover letter.

The deadline for applications is Friday, 2nd October 2026

PLEASE NOTE: Only shortlisted candidates will be contacted.

Applications without a cover letter will not be accepted.

Volunteer International Fundraising & Grants Officer

Universe of Life Organization (ULO) is seeking a motivated and committed volunteer to support our international fundraising and grants development. This is an opportunity to contribute to the development of an organisation with an international vision and to help mobilise resources for programmes supporting vulnerable communities.

About ULO

Universe of Life Organization (ULO) was founded in Cameroon in 2017 with a vision to serve humanity with love, dignity and solidarity. ULO is preparing an important new chapter in its development, including the establishment of ULO UK in London and the strengthening of its international programmes and partnerships.

The role

The volunteer will support ULO in identifying suitable funding opportunities, researching potential funders and developing strong grant applications and funding proposals.

Key responsibilities include:

• Researching trusts, foundations, charities, institutions, companies and other potential funders.

• Identifying relevant grant opportunities, funding calls and partnership opportunities in the UK and internationally.

• Researching funder eligibility criteria, priorities, deadlines and application requirements.

• Maintaining a structured pipeline of potential funders, opportunities, deadlines and applications.

• Supporting the preparation, writing and adaptation of grant applications, concept notes and funding proposals.

• Supporting fundraising strategies and partnership approaches.

• Contributing to donor and funder research, follow-up and record keeping.

• Working collaboratively with ULO leadership and relevant volunteers to ensure proposals are accurate, consistent and evidence-based.

Immediate priority – ULO Cameroon Flagship Project

A key priority will be supporting resource mobilisation for ULO’s Women’s and Children’s Resilience and Empowerment Programme, a 12-month pilot programme designed to support 50 vulnerable women and 60 vulnerable children aged 5–15 in Bafoussam, West Region, Cameroon.

The programme focuses on women’s economic empowerment and livelihoods, children’s education and protection, psychosocial and emotional well-being, community resilience, partnerships and sustainability.

ULO has already developed the core project documentation and funding proposal. The volunteer will help identify appropriate funding opportunities and support ULO in presenting the programme to potential funders and institutional partners.

What we are looking for

We are ideally seeking someone with at least 3 years’ experience in fundraising, grant writing, trusts and foundations, partnerships, nonprofit development or a closely related field. Strong research, written English, organisation and communication skills are important.

Experience with UK or international funders is an advantage. French language skills are welcome but not essential.

This is a voluntary, unpaid position, initially requiring approximately 5–8 hours per week, with flexibility to be discussed according to availability and programme needs. The role is UK-based and can be undertaken remotely, with opportunities for London-based collaboration where appropriate.

What you can contribute

Your contribution can help ULO strengthen its fundraising capacity, develop sustainable funding relationships and mobilise resources needed to turn existing programme plans into practical action for vulnerable women and children.

About The Pinnacle Centre

The Pinnacle Centre is a third space in Birmingham helping young adults grow holistically. We work across three domains: personal development, sports and wellbeing, and community and belonging.

Vision 2030 is where that work is heading. We're building a multi-purpose centre in Birmingham — sports facilities, co-working space, an auditorium and a café — designed as a home for young adults to train, work, learn and gather.

Role Summary

You own campaigns end to end, and the audience thinking behind them. You take a target — attendance, sign-ups, donations — work out who we need to reach and how, brief the team, and deliver the number.

Key tasks

1.  Audience & planning

○ Define priority audiences and what genuinely motivates each of them to turn up.

○ Own the marketing calendar, mapped to the programme, event and fundraising calendars.

○ Set and publish targets: reach, sign-ups, attendance and return rate.

2.  Campaign execution

○ Build campaign plans with objective, audience, message, channels and timeline.

○ Write clear briefs for Creative, Video and Social, with realistic lead times.

○ Manage paid promotion within budget, and adjust mid-campaign on what the numbers say.

3.  Measurement

○ Track performance against target daily while a campaign is live.

○ Run post-campaign reviews with honest conclusions.

○ Own analytics, CRM data quality and GDPR compliance for marketing communications.

4.  Coordination

○ Coordinate with Fundraising on income campaigns and with Events on ticketing.

○ Support Partnerships with distribution through partner channels.

○ Report to the CMO against target.

What we're looking for

● Campaign management experience with outcomes you can quantify.

● Fluent in analytics and comfortable running paid social.

● A clear brief writer — precise about audience, message and what success looks like.

● Organised; much of this role is running other people's deadlines.

● Persuasive copywriting ability (desirable).

What we have to offer

● Real ownership of a function, not a task list — you will shape how it works, not just execute someone else's plan.

● A seat in a team building towards a 2030 horizon, with a clear line of sight to the leadership team.

● Access to our network of founders, professionals, entrepreneurs and investors through Pinnacle's events programme.

● Training, mentoring and the opportunity to build and lead a team of your own as the organisation grows.

● The reward of building something in your city that will outlast all of us.

Please note: this is currently a volunteer position. Reasonable expenses for travel, equipment and refreshments are reimbursed in line with our Expenses Policy. As Pinnacle grows and funding allows, we expect several senior roles to move to paid positions, and volunteers already in post will be considered first.