Housing first volunteer volunteer volunteer roles

St Basils is looking for a new Non-Exec Director / Trustee to join our Board as the Designated Safeguarding Board Member.

About Us

St Basils works with young people aged 16-25 who are homeless or at risk of homelessness, to enable them to find and keep a home, grow their confidence, develop their skills, increase opportunities and ultimately prevent homelessness.

We help just over 4,000 young people each year across the West Midlands, with services in Birmingham, Coventry, Sandwell, Solihull, Warwickshire and Worcestershire. Our services range from providing supported accommodation to outreach, advice, support, employability and engagement services to help young people regain the stability they need to rebuild their lives, gain skills, confidence and employment and move on. The aim is to help them successfully break the ‘cycle of homelessness’ so that they can go on to experience a bright, fulfilling future and never return to a state where they are at risk of homelessness again.

About our Board

We are a registered provider of social housing, a charity and a company limited by guarantee, meaning our Board members are both Directors and Trustees.

To navigate our challenging regulatory landscape, we need to be tightly governed. At the heart of this is a Board with the right knowledge, values, skills and diversity, all whilst working towards our vision that homelessness should not be part of growing up.

As a member of St Basils’ Board, you will be a guardian of St Basils’ charitable purpose. You will be responsible for holding the Senior Leadership Team to account through constructive challenge and support, and for ensuring St Basils’ strategic priorities are met.

You will form part of St Basils’ governance framework, providing oversight of key business areas, such as business planning, safeguarding, risk, finance, health and safety, EDI and business development. 

Our Board is made up of 14 members, 2 of which are designated for young people who have lived experience of homelessness and / or St Basils’ services.

St Basils has adopted the RACE Equality Code and is actively seeking applications for Board members from Black communities to ensure our Board is reflective of both the young people that we serve and our dedicated workforce.

About the Role

We are looking for a voluntary Director / Trustee with a professional background in safeguarding to join our Board as the Designated Safeguarding Board Member. Our new Board member will need to have a strong understanding of safeguarding, ideally with experience in supporting vulnerable young people.

As the Designated Safeguarding Board Member, you will:

• Work with St Basils’ Designated Safeguarding Lead (DSL) to regularly review safeguarding reports, trends and serious incidents
• Act as a safeguarding champion at Board level, supporting other Directors / Trustees to develop their understanding and confidence in safeguarding
• Provide oversight of allegations or safeguarding concerns relating to staff, volunteers or Board Members
• Attend regular meetings and engage with services, staff and young people to maintain visibility of safeguarding in practice
• Support the Chair, CEO and DSL in ensuring appropriate governance oversight of serious safeguarding incidents, including reputational considerations
• Ensure the Board receives appropriate assurance on safeguarding risks and how they are managed

Our new Director / Trustee will sit on our Service Delivery & Development Committee which oversees both the housing elements of our services as well as the support / progression we provide to our young people. This committee meets virtually, one a quarter.

Although the role is voluntary, reasonable expenses will be paid for costs incurred in undertaking the role.

About You

You will be a Designated Safeguarding Lead (DSL) or have significant experience in a senior safeguarding role.

You will demonstrate sound judgement and be able to challenge confidently and constructively, although you do not need to have Board experience.

You will work within the principles of Equality, Diversity & Inclusion and understand the needs of the diverse young people we serve.

You will put the needs of young people first, be passionate about ending youth homelessness and share our mission, vision and principles.

Time Commitment

You will need to be able to attend the majority of Board and Committee meetings, one of each is held each quarter (8 meetings total per year). Each meeting will last around 2 hours and will normally be held late afternoon/early evening (usually 4pm – 6pm). Board meetings are held in person at St Basils’ Head Office in Birmingham, and Committee meetings are held virtually via Microsoft Teams. The dates for meetings are set by calendar year, towards the end of the previous year.

Meeting papers will be shared via an online portal one week in advance of the meeting to allow for sufficient preparation time.

A Board away day is held each year, usually October, and every other year this includes an overnight stay. This will be fully paid for by St Basils.

We encourage Board members to visit our accommodation services to deepen understanding of our work and support effective governance and decision-making. We would like all Board members to make 2 visits a year if possible.

All travel expenses incurred in attending Board meetings / conducting site visits will be reimbursed by St Basils.

What’s in it for you?

We offer a series of essential online training courses (for example GDPR, Cyber Security, EDI, Safeguarding, Risk Management) and the opportunity to do additional online or in-person training, such as Psychologically Informed Environment training. As part of our commitment to race equality, we provide mandatory Anti-Racism training for all staff and Board members.

You will be part of a knowledgeable and supportive Board and have the opportunity to work alongside young people with lived experience.

You will have the guidance of a knowledgeable Chair to support your development as a Director / Trustee, and you will have access to St Basils’ Senior Leadership Team to help you fulfil your role.

St Basils is a learning organisation and therefore we are able to support and develop Board members who are new to the role. In addition, St Basils has membership with the Board Development Agency, which provides our Board Members with access to webinars and development tools specific to housing sector Boards.

Being a Director / Trustee at St Basils is more than just attending meetings – if you would like to contribute to an organisation that has young people at its core, where you can visibly see the difference you are making, then this is the role for you.

For further information please see the link to the full job pack.

We welcome early applications and will interview on a rolling basis.

Client Support Volunteer - Manchester Schools Project

Do you want to make a difference to someone experiencing the housing emergency?

Information about the role

School staff are working hard to support the thousands of families living in insecure and unsuitable housing in Manchester. Shelter’s @HOME project helps fight for secure and stable homes by working families who would benefit from early intervention to prevent them from becoming homeless and/or mitigate the impact of homelessness on their education. 

Your role will be to support the @HOME coordinator during drop-ins for parents in various school locations.

Location: Various locations across Manchester

Suggested contribution: Two half days per week

Availability: Fridays (Flexible)

The above is the essential information you need to know. You can apply now by clicking ‘fill in an application’ or read on more for details.

Main activities may include:

• Greeting people as they arrive to the drop-in
• Completing registration forms with people as they arrive
• Signposting to appropriate agencies and giving out information
• Running checks with people to assess benefit eligibility
• Being there for people if they need someone to listen
• Translating for clients if possible (common languages: Urdu, Arabic, Somali)

This role fights the housing emergency by supporting people who are struggling with housing and bringing them one step closer to a safe home.

Benefits of volunteering with Shelter

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experiences our volunteers bring to Shelter are valued as much as their contribution through volunteering.

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.

Your skills and experience

We’d love the volunteer in this role to have good communication skills and be confident with using IT. But the most important thing is that you are friendly and caring, with enthusiasm for fighting the housing emergency.

Supporting you

• You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook.
• The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences.
• You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer expenses policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance.
• You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders.

Next steps

You can apply for this role by clicking ‘fill in an application’. If you need to apply by an alternative method, please contact us to see what options are available.

We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further.

Upon offer of role, you will be asked to declare any unspent convictions and complete a basic level Criminal Record Check. Having a criminal record does not automatically mean you can’t volunteer with us. We will have a conversation with you to discuss the convictions in relation to the role you have applied for. Sometimes it may limit the ways you can get involved. Please contact us if you require more information.

Fight for Home Group Member [Birmingham] 

Are you keen to use your creative energy or organisational skills to bring people together to fight for home? 

Information about the role 

This role gives you the chance to work as part of a team to come up with ideas, plan, organise and deliver fundraising events. As well as raising funds, you’ll also be sharing awareness of the local housing emergency within your local area.

Location: Birmingham

Suggested contribution: It’s flexible, but at least once a month, with potential for more volunteering in the lead up to an event.

Availability: This is a flexible opportunity, with meetings and events likely to take place in evenings and weekends. 

The above is the essential information you need to know. You can apply now or read on more for details.

Main activities may include: 

• Support with planned Shelter activity including fundraising in your community

• Generating fundraising ideas with the group 

• Organising and hosting your own fundraising events 

• Inspiring your network of contacts to support the fight for home 

• Attending local events, such as Rotary meetings or community fairs, to raise awareness of Shelter and collecting donations 

• Speaking about what we do and promoting national campaigns in your community 

• Raising awareness of our local Community Hubs 

This role fights the housing emergency by raising funds that enable Shelter to provide advice and support and campaigning for change. The events you’ll be attending are also great for raising awareness of the housing emergency and how people can get involved to help tackle it.

Benefits of volunteering with Shelter 

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experiences our volunteers bring to Shelter are valued as much as their contribution through volunteering. 

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity. 

Your skills and experience  

Creativity and organisational skills may be useful, and you’ll need to be willing to collaborate as part of a team. But the most important thing is that you are passionate about joining our fight for home! 

Supporting you 

• You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook. 

• The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences.

• You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance.

• You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders. 

Next steps 

After you reply, we will get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further. 

Upon offer of role, you will be asked to declare any unspent convictions. Having a criminal record does not automatically mean you can’t volunteer with us. We will have a conversation with you to discuss the convictions in relation to the role you have applied for. Sometimes it may limit the ways you can get involved.

Please contact us if you require more information. 

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 As an Outreach & Hub Support Volunteer you will make a difference by supporting clients to engage with us in different ways including providing hands on street outreach in line with our assertive outreach approach, and supporting clients in our Hub.

Are you interested in fashion, weddings or proms? Then this could be a fantastic volunteer role for you. The role includes helping brides pick out a dress for their big special day, chatting to the relatives and making the experience one to remember! The Chestnut Tree House Shop in Bognor town Centre offer a wide range of beautiful affordable outfits, including wedding dresses, suits and prom dresses.

Role

Help clients understand and act on problems with debt, benefits, housing, or employment.

Support clients with forms, budgeting, and calls to service providers

Research solutions for clients’ problems and explain options clearly.

Our volunteer advisers talk to clients over the phone, face to face and

online to explore what issues they’ve come for help with and find

information about possible options. Advisers then help clients to

understand the information, and support them to take action.

You’ll also record case details on our computer system and spot common issues. The role offers full training and the chance to develop useful skills while making a difference in your community.

Commitment: 8 hours/week (flexible)

What you gain: Communication skills, hands-on experience and full training and support provided.

.

E-Commerce Volunteer 

Do you want to make a difference to someone experiencing the housing emergency one listing at a time? 

Information about the role 

As an E-commerce volunteer, you’ll help bring our shop online by selecting, preparing and listing items for sale on our digital platform.You’ll play a key role in turning donated goods into vital funds while keeping our online shop running smoothly. 

Location: 244 – 246 High Street West, Sunderland

Suggested contribution: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied. 

Availability: Monday – Saturday 9am - 5pm and Sunday 10am – 4pm 

The above is the essential information you need to know. You can apply now or read on more for details.

Main activities may include: 

• Select, prepare and list donated items for sale on our online platform 

• Accurately photograph and describe products 

• Ensure items are well presented and of high quality 

• Manage listings, updating or removing as necessary 

• Package and dispatch sold items 

This role fights the housing emergency by showcasing great products to the right buyers, turning more of our donations into vital funds. 

Benefits of volunteering with Shelter

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experiences our volunteers bring to Shelter are valued as much as their contribution through volunteering. 

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity. 

Your skills and experience  

We’d love our E-commerce Volunteer to be comfortable using a computer and enjoy online shopping or selling. An eye for detail and a bit of creativity with photos helps too, but the most important thing is a willingness to learn and a passion for helping our shop thrive online. 

Supporting you 

• You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook. 

• The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences.

• You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance.

• You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders. 

Next steps 

If you need to apply by an alternative method, please contact us to see what options are available. 

We will get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further. 

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Harrogate Shop volunteer 

Will you use your time and skills to help raise funds for the fight against unfit housing and homelessness? 

Will you become part of our Harrogate shop team and make a meaningful difference? 

Whether you’re greeting customers at the till or sorting through donated treasures, your time helps keep our shop running smoothly and ensures every visitor feels valued. It’s a chance to connect with others, use your experience, and be part of a friendly, down‑to‑earth team at the heart of the community. 

Harrogate, we really need your help - are you ready to join the team? 

Location: Shelter Shop, 5 Commercial Street, Harrogate

Suggested contribution: It’s up to you! Volunteers can support for a few hours day, or a few days a week. 

Availability: This shop is open Monday to Saturday, 9-5 and Sundays 10-4

If you can give even a few hours during any of these times, we’d really love to hear from you. 

The above is the essential information you need to know. You can apply now by clicking ‘fill in an application’ or read on more for details.

Shop volunteering helps fight the housing emergency by raising vital funds that enable Shelter to provide advice and support for people who are experiencing bad housing and homelessness, as well as powering us to campaign for change.

Benefits of volunteering with Shelter 

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experiences our volunteers bring to Shelter are valued as much as their contribution through volunteering. 

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity. 

Your skills and experience 

We welcome applications from people with a wide range of skills and experiences. It doesn’t matter if you’ve not volunteered or worked in a shop before. What’s most important is that you are a team player, willing to learn and want to make a difference in tackling the housing emergency. 

Supporting you 

• You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook. 

• The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences.

• You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance.

• You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders. 

Next steps 

• You can apply for this role by clicking ‘fill in an application’. If you need to apply by an alternative method, please contact us or speak to someone at the shop.

• We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further. 

Trustee (Voluntary Role) – St John’s Winchester

We’re looking for new Trustees to join the Board of St John’s Winchester, a 900-year-old charity supporting older people to live independently and well in Winchester.

Today, our work includes around 100 almshouse homes and a growing dementia support service, alongside a strong community of residents, volunteers, and staff.

We’re particularly interested in people with experience in:

· Adult health and social care

· Community engagement or development

…but above all, we’re looking for people who care deeply about dignity, wellbeing, and belonging in later life.

You’ll help shape our strategy, support good governance, and contribute to the long-term sustainability of the charity.

Approx. 8–10 days per year
Winchester (with some flexibility)
Apply by 28 May 2026

If you’re interested in making a meaningful difference locally, we’d love to hear from you.

Thank you for your interest in volunteering with VoiceAbility,

About VoiceAbility 

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.  

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website. 

Why Volunteer with VoiceAbility 

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way! 

We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board! 

Support Session Volunteer

You’ll be supporting people over the age of 18 with disabilities, this may include those with poor mental health, learning difficulties, autism and other disabilities.  Your role will include supporting clients to understand and undertake a task on a one-to-one basis.  The task will vary from client to client as will the needs of the individual. 

As a support session volunteer, you might: 

• help people have their say when it matters most
• Helping individuals navigate challenges and ensuring their needs are met
• help people to make complaints and use local services 

All volunteering will take place Monday to Friday between 09:00 and 17:00.  You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening. 

Safeguarding Commitment Statement 

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice. 

ED&I Statement 

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. 

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options. 

To find out more click “Apply Now”.

Thank you for your interest in volunteering with VoiceAbility,

About VoiceAbility

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

Why Volunteer with VoiceAbility

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!

We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!

Volunteer positions currently available:

Support Session Volunteer 

You’ll be supporting people over the age of 18 with disabilities, this may include those with poor mental health, learning difficulties, autism and other disabilities.  Your role will include supporting clients to understand and undertake a task on a one-to-one basis.  The task will vary from client to client as will the needs of the individual.

As a support session volunteer, you might:

• help people have their say when it matters most
• Helping individuals navigate challenges and ensuring their needs are met
• help people to make complaints and use local services

All volunteering will take place Monday to Friday between 09:00 and 17:00.  You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening.

Safeguarding Commitment Statement

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.

ED&I Statement

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.

To find out more click “Apply Now”.

As part of the Government led Gommunities for Afghans programme, we are looking to recruit individuals or groups (UK BASED ONLY) to make up a team of 6 volunteers to support an Afghan family - you could be friends, neighbours, colleagues, faith groups, veterans, or community organisations are welcome.

We are currently focussed on supporting families across Wales, West Midlands and Scotland but be keen to support elsewhere geographically where possible.  With this in mind, you may live in these areas, but we are also delighted to bring volunteers together remotely to support a family. 

You will be at the heart of this programme. It is a rewarding opportunity to make a real difference!

The Communities for Afghans programme is a community-led Government initiative supporting families as they rebuild their lives in the UK. It is a Government-approved scheme that enables local people to welcome Afghan refugee famiklies into their community. Volunteers will be supported by us to find housing for a family, provide practical and emotional support enabling them to settle into daily life and feel a genuine sense of belonging in the community.

How community sponsorship work

1. Form a Sponsor Group Create a team of six or more volunteers — friends, neighbours, colleagues, faith groups, veterans, or community organisations.
2. Training & Ongoing Support Our partners provide full training, so your group feels confident and well prepared. This simple, practical training is offered before you begin and continues throughout the sponsorship journey.
3. Identify Suitable Housing With our guidance, your group helps find long-term accommodation. We then match an Afghan family of the appropriate size and ensure the property is suitable and affordable. Government funding is available for rent deposits and related costs.
4. Welcome & Support the Family Volunteers help the family register with schools, healthcare, benefits, and local services, while introducing them to the community and supporting them as they adjust to life in the UK.
5. Be the Local Point of Contact You act as the family’s trusted guide, helping them navigate the area, understand local systems, and access opportunities that only residents truly know.
6. Commit for Three Years Sponsor groups support the family for three years, providing consistency as they grow in independence, confidence, and resilience.

Why Your Support Matters

Volunteering through Community Sponsorship is a powerful act of solidarity. You are not only helping one family — you are strengthening your entire community.

Your support helps families: 

• Rebuild their lives in safety and dignity
• Access education, healthcare, and employment
• Learn English and integrate into the community
• Become confident and independent

And your community benefits:

• Stronger local connections
• Celebrated diversity
• Practical meaningful humanitarian action

Forward Leeds is the alcohol and drug service in Leeds for adults, young people and families. Forward Leeds is delivered by 4 services in partnership, led by Waythrough.

This exciting volunteer role would suit someone with an empathetic, non-judgmental attitude who can build strong working relationships with others. This is a fantastic opportunity to get hands on experience in a drug and alcohol service and put your passion for supporting and advocating for vulnerable people to great use. 

The role:

This role will support service users who are experiencing co-occurring mental health and addiction (COMHAD) issues. The COMHAD team provide specialist care for service users with mental health and addiction support needs.

Tasks may include:

• Provide support for clients throughout their recovery journey 
• Provide support for clients with any unmet needs (health, housing, benefits, criminal justice, for example) 
• Provide suitable emotional support for clients
• Support staff with providing urine tests for clients
• Asist with writing up case notes 
• To develop and knowledge and understanding of an individuals’ recovery plan, and how to collaboratively create one.
• Adhere to risk management, health and safety guidelines and any relevant policies relating to the role
• Help to complete comprehensive assessments & any other relevant paperwork
• Potential to work up to recording information on SystmOne (our internal system) and co-working on a caseload
• Supporting staff with admin responsibilities such as phoning GPs, making pre-assessment phone calls with clients, phone check ins between assessments, and contacting disengaged clients.
• Potential to support staff with home visits
• Discussing blood born virus (BBV) testing with clients and discussing harm reduction advice such as naloxone kits
• Using SystmOne to record and update service users’ information

Training: Prior to start date, a volunteer is required to attend the one-day induction workshop offered online or in person. Following start date, volunteers have access to our training platform, workday, and may be asked to complete several training modules applicable to their role within their first 3 months.

About Waythrough 

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. 

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers. 

Make a real difference in your community 

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. 

Skills we would like you to bring to the role:

• Good IT skills
• Good written communication skills
• Attention to detail
• Ability to keep a track of multiple tasks and report back on progress
• Non-judgmental towards people with lived experience
• Confident to contact people by email / phone
• Good time keeping
• Able to work as part of a team, on own initiative and to instruction
• An understanding of Waythrough – information is available on our website
• A genuine interest in being part of the mission and vision of Waythrough
• Ability to maintain professional boundaries, adhere to Waythrough policies and media guidelines, engage in supervision, and complete relevant training

People & Planet is looking for volunteers to assist with compiling its 2026/27 People & Planet University League; the only higher education ranking that classifies based on ethics and climate justice criteria.

Universities impart skills and knowledge, form life-long beliefs and behaviours, act as centres of communities, employ, house and feed large numbers of people and promote the creation and sharing of knowledge. We believe this makes them uniquely placed to lead on environmental and ethical issues. For this reason the People & Planet University League has been running since 2007 and has been published by high-profile media partners such as The Guardian (2021, 2022. 2023, 2024, 2025), The BBC, and whose data is used in the Sunday Time Good University Guide.

Volunteers will research publicly available university documents and assess universities against our marking criteria, which cover a wide range of climate and social justice issues including decarbonisation, fossil fuel divestment, ethical banking, workers’ rights and environmental management among others. This work will help to incentivise the university sector towards taking immediate and appropriate action on the climate crisis and upholding the rights and wellbeing of all people internationally.

The role will develop and improve the following areas:

• Qualitative research skills

• Attention to detail

• Use of data collection software

• Time management and keeping to deadlines

• Working independently and remotely

• Communication skills

• Knowledge of environmental management processes and sustainability reporting.

Training is provided for the role. We believe the skills and experience gained could be valuable for a number of career paths, including working in NGOs, corporate sustainability, estates management, higher education policy making, research and campaigning among many others.

People & Planet would like to support volunteers in their future careers, so will give all volunteers an official reference letter on successful completion of their placement and will act as a referee for future positions for which you may apply. From last year’s cohort, 100% said they would recommend this position to someone who wanted to add experience to their CV.

Feedback from previous volunteers

‘I think as someone looking for relevant experience to bolster a CV, this is a helpful and not-too-time-consuming position. It had exactly the kind of flexibility that I required at this point in time.’

‘It's a really great opportunity to hone one's research skills, learn more about what our universities can do to improve their impact on the planet, and make a small but real difference.’

Person Specification -the following are essential:

• Access to a computer or laptop and internet connection.

• Familiarity with desk-based research.

• Ability to work accurately and efficiently to agreed standards.

• Reliability and commitment to completing work to deadlines.

• Able to communicate needs with staff at People & Planet and if needed, ask for appropriate support to complete tasks in time.

• Ability to search policy documents for specific information in English.

• Ability to assess information against standardised frameworks.

• Ability to work remotely and independently

The following are desirable:

• Awareness of current issues in sustainability and ethics.

• Experience of research and data collection.

• An interest in higher education policy.

Please note anyone employed by a UK university cannot volunteer as a Researcher.

You will need to commit to

• Two 25 hour weeks of remote work in July and August.

• 5 hours work per day for the two week period. Volunteers can manage their own time flexibly and will receive support from People & Planet, but must meet task deadlines on a weekly basis and attend a short daily meeting. Volunteers are free to work evenings and weekends, but please note People & Planet operates a 4 day week from 9-5.

• One induction session the week prior to your 2 week engagement.

• Completion of a self-access standardisation activity prior to the start of your engagement.

• Attending a brief meeting in the morning or afternoon each day and one individual check-in meeting in week 1.

• Checking the work chat function regularly.

Summer timetable

June 22nd-July 3rd Ethical Investment and Banking, Ethical Careers and Recruitment, Education for Sustainable Development. Induction 18th June 10am

July 13th-July 24th Sustainable Food, Staff & HR, Environmental Policy and Strategy Induction 9th July 10am

August 3rd-August 14th Managing Carbon, Workers’ Rights, Staff and Student Engagement. Induction 30th July 10am

How to Apply

Fill in this form and attach a C.V that has your full name in the filename.

Applications will be processed on a rolling basis until positions are filled, so please apply early to avoid disappointment. The deadline for applications is Wednesday the 20th May at 11:59

Candidates will need to attend a non-competitive group recruitment session and complete an online self-access task before being invited to volunteer with us.

Please let us know if you have specific access needs and what we can do to make the interview, training and volunteer experience more accessible to you, including organising a one-on-one interview. We welcome people with hearing loss, deaf and or disabled people to apply for this volunteer opportunity -unfortunately we don't use BSL so would need to make alternative support provisions for the training, unless a BSL interpreter can join you. If you have specific needs where we might support you by making this volunteering opportunity more accessible, please contact us.

People & Planet welcome applications from BAME folks and people of colour, from disabled people, from LGBTQI*people, from people who speak English as a second language, from people who identify as non-binary gender, from women, from people of different ages, from people with caring responsibilities and from people with irregular migration status, people seeking asylum in the UK or with a migrant background, folks with a working class background, and everyone else.