It support volunteer roles

Description

You'll be raising awareness, & improving understanding of sight loss through delivering RNIB’s Awareness to Action sessions in your local community. Through these engaging sessions, you'll inspire participants to make small changes to their behaviour that make a massive difference in the day-to-day lives of people with sight loss. As a Community Change Champion, this will involve:

• Talking directly with community leaders, businesses, & local groups about ways they can get involved & inviting them to join an Awareness to Action session.
• Delivering RNIB’s Awareness to Action sessions either in person or online, using our resources. You may do this on your own or with a team of other local volunteers, both sighted and with sight loss.
• Sharing RNIB’s information & initiatives so people know we’re here for them.
• If you have a personal link to sight loss, sharing your experience during the session to help give a tangible example of how local people can make a real difference.
• Telling us about any activities you have engaged in via a Microsoft form.

What will you gain from the role?
• First-hand experience in grassroots community engagement & charity outreach.
• The opportunity to develop communication & networking skills.
• Support to learn & or use presentation skills to deliver the Awareness to Action Session in person and virtually.
• If you have lived experience of sight loss, support to tell your story to make the most positive impact.
• Know that your efforts are improving the public’s understanding, perceptions & behaviour towards blind and partially sighted people.

We will provide:
• Induction to the role & organisation.
• Training and support to help you thrive in your role.
• A resource pack/toolkit to help deliver the message.
• Opportunities to connect with other RNIB volunteers across the UK.
• The chance to get involved in other activities that interest you & to apply for our internal-only job vacancies.
• Support from a volunteering manager.

How often will I be needed?

• 4 Hours per Action

Key requirements

• One reference

Description

You'll be raising awareness, & improving understanding of sight loss through delivering RNIB’s Awareness to Action sessions in your local community. Through these engaging sessions, you'll inspire participants to make small changes to their behaviour that make a massive difference in the day-to-day lives of people with sight loss. As a Community Change Champion, this will involve:

• Talking directly with community leaders, businesses, & local groups about ways they can get involved & inviting them to join an Awareness to Action session.
• Delivering RNIB’s Awareness to Action sessions either in person or online, using our resources. You may do this on your own or with a team of other local volunteers, both sighted and with sight loss.
• Sharing RNIB’s information & initiatives so people know we’re here for them.
• If you have a personal link to sight loss, sharing your experience during the session to help give a tangible example of how local people can make a real difference.
• Telling us about any activities you have engaged in via a Microsoft form.

What will you gain from the role?
• First-hand experience in grassroots community engagement & charity outreach.
• The opportunity to develop communication & networking skills.
• Support to learn & or use presentation skills to deliver the Awareness to Action Session in person and virtually.
• If you have lived experience of sight loss, support to tell your story to make the most positive impact.
• Know that your efforts are improving the public’s understanding, perceptions & behaviour towards blind and partially sighted people.

We will provide:
• Induction to the role & organisation.
• Training and support to help you thrive in your role.
• A resource pack/toolkit to help deliver the message.
• Opportunities to connect with other RNIB volunteers across the UK.
• The chance to get involved in other activities that interest you & to apply for our internal-only job vacancies.
• Support from a volunteering manager.

How often will I be needed?

• 4 Hours per Action

Key requirements

• One reference

• Additional location information

  • Home and local area.

Online Sales Volunteer (Vinted & eBay)

Help turn donated treasures into vital funds for our charity!

We are looking for an enthusiastic and trustworthy volunteer to support our online sales through Vinted and eBay. If you enjoy spotting valuable items, researching prices, taking photos or have an interest in online selling, this could be a rewarding role for you.

What you’ll be doing

You’ll help us raise extra funds by preparing and listing donated items for sale online.

Tasks may include:

• Identifying suitable donated items for online sale
• Preparing and presenting items for listing
• Taking clear, appealing photographs
• Researching pricing and helping value items
• Creating listings on Vinted and eBay
• Monitoring and assisting with online sales activity
• Packing sold items ready for posting
• Taking parcels to local drop-off points
• Helping maximise income from donated goods

We’re looking for someone who:

• Is trustworthy, reliable and enthusiastic
• Has good attention to detail
• Is comfortable using online platforms or willing to learn
• Enjoys researching and practical tasks
• Has an interest in online selling and fundraising
• Can work independently and use initiative
• Has experience with Vinted, eBay or similar selling platforms (beneficial, but not essential)

Time commitment

• Shifts are usually 10am–1pm or 1pm–4pm

Regular weekly volunteering preferred, with some flexibility available.

�� Important Eligibility Note:

This is an onsite, self-funded international volunteer and internship placement located in Ghana. This opportunity is open ONLY to international applicants traveling from outside the African continent (including Europe, North America, South America, Asia, Australia, and Antarctica). Because SFLIG Volunteers operates on a sustainable, grassroots model, participants must fully fund their own experience, including international flights, visa arrangements, and the program fee which covers safe community housing, daily meals, airport pickup, and 24/7 onsite support. Local applications cannot be considered for this international framework.

Ready to step out of your comfort zone, travel with true purpose, and change young lives? Join our close-knit team in beautiful Ghana to inspire eager students, bridge vital educational gaps, and experience an unforgettable cultural immersion.

At SFLIG Volunteers, we don't believe in standard, sterile office jobs—we believe in human connection. In many of our partner communities just outside Accra, local classrooms are overflowing, and passionate teachers are stretched thin. They don't just need an extra pair of hands; they need your unique energy, your background, and your global perspective to help open up the world for their students.

This is your opportunity to break away from the everyday routine, build unmatched international leadership skills, and see the tangible, smiling results of your hard work every single morning.

Your Typical Day in the Classroom

This role is active, vibrant, and highly collaborative. You won’t just be sitting at a desk; you will be an active spark in the school community:

• The Co-Pilot: Work hand-in-hand with local headteachers to make core subjects like English conversation, basic Mathematics, and General Sciences come alive through interactive games and discussions.

• The Creative Spark: Bring your own hobbies across the globe! Whether you love drawing, music, painting, or sports, you will design and lead engaging workshops that build child confidence and creativity.

• The Mentor: Provide crucial, patient one-on-one reading and arithmetic support to bright children who have fallen behind and just need someone to believe in them.

Who You Are

We care far more about your heart, your drive, and your empathy than a piece of paper. You are the perfect fit if:

• You have a deep-seated desire to travel, explore new cultures respectfully, and give back to grassroots communities.

• You are patient, highly adaptable, and ready to embrace a vibrant, slow-paced, and welcoming new environment.

• No formal teaching qualifications or TEFL certificates are required. We provide all the training and tools; you just need to bring the enthusiasm!

The SFLIG Volunteers Experience: What's Included

We treat our international volunteers like family from the moment they apply:

• Total Support Network: From your comprehensive pre-departure prep to airport pickup and local orientation, our dedicated team guides you every step of the way.

• The Perfect Work-Life Balance: Your projects run Monday through Friday, giving you long weekends to explore Ghana’s beautiful coastal beaches, historic forts, and bustling local markets with your fellow volunteers.

• True 'Akwaaba' Hospitality: Live and work safely embedded within an authentic Ghanaian community, building lifelong global friendships.

Cultural Experience & Weekend Tours

Volunteering with SFLIG is a full cultural immersion. Beyond your hours at your placement, you will experience the famous warmth and hospitality of Ghana through local language lessons, traditional cooking sessions, and community gatherings.

On the weekends, you will have the opportunity to join coordinated group excursions to explore Ghana's rich history and breathtaking landscapes. Depending on your placement region, weekend tours can include:

• Walking the canopy bridges at Kakum National Park.

• Exploring the historic Cape Coast and Elmina Castles.

• Visiting the vibrant cultural markets of Kumasi.

• Relaxing on the beautiful beaches of the coastal region.

Program Flexibility & Hours

• Flexible Start Dates: This is an all-year-round opportunity. Volunteers and interns select their own arrival and departure dates to align with their personal, professional, or academic schedules.

• Customizable Schedules: You have the flexibility to determine your daily school/center shift lengths and the total number of hours you wish to commit each day, leaving plenty of time to enjoy the local culture.

Volunteer Charities & Crowdfunder Support Manager (Remote UK) Organisation:

Influential Stars Location: Remote (UK based). London or Herts preferred (not essential)

Commitment: Flexible hours depending on organisational needs

Contract Type: Volunteer About Us Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations.

We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes.

The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role We are seeking a compassionate, confident, and highly professional Volunteer Charities and Crowdfunder Support Manager to build and maintain relationships with charitable organisations, community groups, and individuals using crowdfunding pages.

This role involves guiding partners from initial contact through onboarding and maintaining ongoing rapport, ensuring they feel supported, understood, and valued throughout their involvement with the platform.

Key Responsibilities

⭑ Identify, approach, and invite suitable charities, community groups, and crowdfunding campaigns to join the platform

⭑ Guide partners through the onboarding process from first contact to launch

⭑ Build and maintain strong, trusting relationships with both organisations and individuals

⭑ Act as a key point of contact for enquiries, support, and reassurance

⭑ Maintain regular communication to sustain engagement and rapport

⭑ Support individuals who may be experiencing difficult or traumatic circumstances with sensitivity and professionalism ⭑ Coordinate with internal team members to ensure partners receive timely assistance

⭑ Provide clear information about how the platform works and what to expect

⭑ Maintain accurate records of communications and partnership activity using our CRM management system

⭑ Ensure all interactions reflect empathy, professionalism, and respect Skills and Experience Required Essential:

⭑ Strong relationship management or engagement experience

⭑ Excellent customer service skills

⭑ Outstanding written and verbal communication skills

⭑ Confidence communicating by phone, email, and online platforms

⭑ High level of empathy and emotional intelligence

⭑ Ability to communicate sensitively with people experiencing challenging circumstances

⭑ Strong IT skills, including confident use of computer databases and standard office software (e.g. Word, Excel)

⭑ Experience using a CRM or similar database system

⭑ Highly organised with strong attention to detail

⭑ Ability to work independently and manage multiple relationships

⭑ Professional, reliable, and approachable manner Desirable:

⭑ Familiarity with HubSpot CRM (preferred but not essential as training will be provided)

⭑ Experience working with charities, community groups, or support services

⭑ Experience in partnerships, outreach, or fundraising roles

⭑ Experience working remotely within a team

⭑ Based in London or Hertfordshire for occasional in person meetings (not essential) Working Arrangement

⭑ Fully remote position

⭑ Flexible working hours depending on organisational needs

⭑ Occasional support calls or meetings with partners

⭑ No travel required. However, if you choose to meet with partners in person, reasonable travel costs will be covered where possible

⭑ Occasional (optional) in person team meetings Why Volunteer With Us

⭑ Play a vital role in supporting charities, families, and individuals during significant moments in their lives

⭑ Help build partnerships that enable meaningful fundraising and impact

⭑ Gain valuable experience in relationship management and community engagement

⭑ Join a mission driven organisation at an exciting stage of growth

⭑ Flexible volunteering that can fit around other commitments

⭑ Opportunity to build meaningful professional relationships across the charity and community sectors Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage. 

We are looking for lived experienced volunteers who use screen readers and would be happy to share their experiences of accessing Welsh digital information and services in Wales.

You will share your personal experiences of using a screen reader to access Welsh digital information and services, show how accessibility features work in real life and what changes make a real difference.

You will share your experiences and talk openly in group discussions and have the confidence to raise issues and a willingness to speak up about concerns or gaps in services. You will also contribute and collaborate with project staff and external stakeholders (researchers and decision makers) to shape future Welsh language technology developments helping to create more accessible Welsh language digital services.

How often will I be needed?

• 2 Hours per Event

Key requirements

• Aged over 18

Location

Region

• Wales

Home based

• This role is home based

Additional location information

• Meetings will take place virtually, but there may be an opportunity to join a face to face session depending on needs of the project.

Who this opportunity will suit

• This role is reserved for blind and partially sighted applicants

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • Screen reader user
• • Welsh Speaker (first language or learner)
• • Will have good active listening skills to engage respectfully and sensitively with others’ experiences and perspectives
• • Will be able to work collaboratively and constructively with other group members, stakeholders and staff
• • Ability to reflect on personal experiences.

Client Support Volunteer - Lancashire

Information about the role

You’ll support people coming to Shelter for housing, benefit or debt help. This might involve giving them updates on their case, sharing information about local services, and supporting them with form filling.

Location: Shelter Lancashire Hub, Blackburn Central Library, Town Hall Street, Blackburn. Volunteering activity could be in the Hub or in our community settings.

Availability: Volunteering will take place within our Hub service hours of Monday-Friday, 9am – 5pm

The above is the essential information you need to know. You can apply now or read on for more details.

Range of activities may include

• Communicating with clients by phone and email to share updates on their case or to gather information from them.
• Assisting clients with form filling, paperwork and applications around housing, benefits and debt.
• Supporting clients with digital skills, navigating online systems and forms.
• Researching and updating contact details for other local services and providing clients with this information.
• Providing some emotional support to clients, by letting them share their experiences and listening to them.

This role fights the housing emergency by supporting people who are struggling with housing and bringing them one step closer to a safe home.

Benefits of volunteering with Shelter:

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experience our volunteers bring to Shelter are valued as much as their contribution through volunteering.

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.

Your skills and experience

We’d love the volunteer in this role to have good communication skills and be confident with using IT. But the most important thing is that you are friendly and caring, with enthusiasm for fighting the housing emergency.

Supporting you

• You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook.
• The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences.
• You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer expenses policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance.
• You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders.

Next steps

If you need to apply by an alternative method, please contact us.

We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further.

Upon offer of role, you will be asked to declare any unspent convictions and complete a basic level Criminal Record Check. Having a criminal record does not automatically mean you can’t volunteer with us. We will have a conversation with you to discuss the convictions in relation to the role you have applied for. Sometimes it may limit the ways you can get involved. Please contact us if you require more information.

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The Ramblers are Britain's biggest and most vibrant walking community. The Area Secretary is a key member of the Sussex leadership team, working with the Chair to ensure the team runs smoothly including managing meeting logistics and communicating with Groups in the Area.

The key responsibilities of the role include:

• Working with the Area Chair to arrange quarterly leadership team meetings, including producing agendas and booking the venue
• Organising the Area AGM, and producing the Annual Report
• Making sure that accurate records of decisions at meetings are produced and circulated on a timely basis
• Keeping in touch with Ramblers' Central Office, sharing news, including key communications, with the Area leadership team and Groups
• Welcoming to the Area new members of the Ramblers who live in East or West Sussex 
• As a member of the leadership team, contributing to decision-making on a wide range of issues in relation to activities across Sussex Area of the Ramblers

The Ramblers help everyone, everywhere, enjoy walking and protects the places we all love to walk. By volunteering as Area Secretary you will be paying a vital role in making sure we can achieve this. Running an efficient Sussex Area Ramblers leadership team is critical to the effectiveness of our organisation, and is part of the overall Ramblers governance. The Area Secretary is a pivotal position on the leadership team and ensures that we meet our obligations efficiently and effectively .

The ideal candidate is likely to have a passion for walking and the outdoors and a familiarity with the activities of the Ramblers and of the Sussex Area. The position is suitable for someone who is highly reliable, capable of taking initiative and with a track record of getting things done. You will need to be well-organised, good at building relationships with other members of the leadership team including the Chair, have fluent writing skills and be confident in producing agendas and decision records. You should be computer-literate and preferably have experience of using audio-visual meeting support equipment and desktop publishing software.

To support MumsAid in understanding how effectively its services meet the needs of the mums we support. By gathering feedback and contributing to monitoring activities, this role helps ensure that service development is informed by lived experience and that accurate data is available to meet funding and reporting requirements. 

What will you be doing? 

• Review outstanding feedback responses. 

• Contact service users by phone to collect feedback in a respectful, supportive, and non-judgemental manner. 

• Assist with the design and distribution of surveys, questionnaires, and feedback forms. 

• Record and organise feedback data accurately to support analysis and reporting. 

• Support the monitoring of service delivery against agreed outcomes, standards, or targets. 

• Identify and highlight recurring themes, concerns, or suggestions to the relevant staff team. 

• Maintain confidentiality and follow safeguarding policies and procedures at all times. 

What skills and qualities can you bring? 

• A warm, empathetic, and non-judgemental approach when speaking to service users. 

• Ability to communicate clearly and sensitively with parents who may be experiencing challenging circumstances. 

• Good communication and active listening skills. 

• Attention to detail and accuracy when recording information. 

• Understanding of confidentiality, safeguarding, and when to escalate concerns. 

• Reliability and commitment to the agreed volunteering schedule. 

• Willingness to complete MumsAid induction and required training. 

• Confidence using basic IT tools such as spreadsheets and online forms. 

What is in it for me? 

• Induction and role-specific training, including safeguarding, mental health first aid, and suicide prevention training. 

• Ongoing support and feedback. 

• Opportunity to gain experience in monitoring, evaluation, and community engagement. 

• Development of communication and listening skills. 

• The chance to contribute directly to improving services for mums and families. 

• Being part of a supportive network of volunteers and professionals. 

• Reimbursement of agreed travel expenses (with receipts). 

• Written references available on request. 

Are you an experienced Board-level leader passionate about education, social mobility, STEM, and creating opportunities for young people?

The Engineering Development Trust (EDT) is seeking an exceptional Chair of Trustees to provide strategic leadership to its Board. This opportunity would suit an experienced Chair, Trustee, Non-Executive Director (NED), Board Member, CEO, Executive Director, Managing Director or senior leader with expertise in governance, strategy, financial stewardship and organisational leadership who is passionate about education, STEM and social impact.

 We’re looking for someone with senior leadership experience, strong understanding of charity governance and finance, and the ability to support and challenge at Board level.

About EDT

EDT is a UK-wide education charity delivering over 50,000 learning experiences each year through the Industrial Cadets Awards. We bring together employers, educators and young people aged 9–21, helping them explore STEM pathways and access rewarding future careers. EDT plays a critical role in tackling skills gaps, improving social mobility and increasing diversity across STEM industries.

About the Role

This is a high-impact trustee leadership opportunity for someone who wants to shape the future of a national charity. As Chair, you will provide strategic leadership to the Board, ensuring strong governance, financial oversight and organisational effectiveness.

You will work closely with the Chief Executive, acting as a trusted sounding board while maintaining accountability for delivering EDT’s mission and strategy. You will also act as an ambassador, representing EDT to partners, funders and stakeholders.

Key Responsibilities

• Provide strategic leadership and direction to the Board of Trustees
• Ensure effective charity governance and compliance
• Oversee financial health and sustainability
• Support and challenge the Chief Executive
• Lead Board development and performance
• Act as an external ambassador for EDT

About You

We are seeking a collaborative, strategic and values-driven leader with experience operating at Board, Trustee, Non-Executive Director (NED), Chair, Chief Executive Officer (CEO), Executive Director, Managing Director or senior leadership level.

You will bring:

• Significant senior leadership, executive, trustee or non-executive experience
• Strong understanding of charity governance, corporate governance, risk management, financial oversight and organisational strategy
• Experience working with Boards, Trustees, Committees or governing bodies
• The ability to provide both support and constructive challenge to senior executives and leadership teams
• Excellent stakeholder engagement, influencing, partnership-building and ambassadorial skills
• A commitment to equality, diversity and inclusion, social mobility and creating opportunities for young people
• Strong judgement, integrity and a passion for delivering social impact

Experience gained within the charity, not-for-profit, third sector, education, STEM, skills development, employability, workforce development, youth development, public sector or social enterprise sectors would be particularly valuable, although candidates from the commercial sector with relevant governance experience are equally encouraged to apply.

Commitment

• Approx. 4 Board meetings per year plus committee involvement
• Regular engagement with the Chief Executive
• Attendance at key events and stakeholder meetings

This is a voluntary role with reasonable expenses reimbursed.

Why join EDT?

This is a unique opportunity to make a meaningful difference in the lives of young people across the UK, while helping to address critical skills shortages in STEM. You will join a committed Board and executive team and play a central role in shaping EDT’s future at a time of both challenge and opportunity for the sector.

We welcome applications from experienced trustees, board members, non-executive directors, charity leaders, public sector leaders, education leaders and senior executives who share our commitment to improving outcomes for young people and strengthening the future STEM workforce. We actively welcome applications from candidates of all backgrounds and are committed to building a diverse and inclusive Board.

Administrative Support Volunteer - Lancashire

Information about the role

You’ll be completing a range of administrative tasks to help the local team assist people who are experiencing the housing emergency or need support with benefits and debt issues. 

Location: Shelter Lancashire Hub, Blackburn Central Library, Town Hall Street, Blackburn. Volunteering activity could be in the Hub or in our community settings.

Availability: Volunteering will take place within our Hub service hours of Monday-Friday, 9am – 5pm

The above is the essential information you need to know. You can apply now or read on for more details.

Range of activities may include

• • Scanning and photocopying documents
  • Collating or organising information and documents
  • Preparing information packs for advisors, workshops and events
  • Help with planning events and activities
  • Updating our local information/resources documents
  • Distributing post
  • Contacting clients for information or for updates
  • Inputting confidential client information on to our Case Management System
  • Attending meetings and note taking

This role fights the housing emergency by supporting people who are struggling with housing and bringing them one step closer to a safe home.

Benefits of volunteering with Shelter:

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experience our volunteers bring to Shelter are valued as much as their contribution through volunteering.

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.

Your skills and experience

We’d love the volunteer in this role to have good communication skills and be confident with using IT. But the most important thing is that you are friendly and caring, with enthusiasm for fighting the housing emergency.

Supporting you

• You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook.
• The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences.
• You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer expenses policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance.
• You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders.

Next steps

If you need to apply by an alternative method, please contact us.

We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further.

Upon offer of role, you will be asked to declare any unspent convictions and complete a basic level Criminal Record Check. Having a criminal record does not automatically mean you can’t volunteer with us. We will have a conversation with you to discuss the convictions in relation to the role you have applied for. Sometimes it may limit the ways you can get involved. Please contact us if you require more information.

End of document.

About South Tyneside Adult Recovery Services (STARS)

South Tyneside Adult Recovery Service is the alcohol and drug service in South Tyneside for adults.

South Tyneside Adult Recovery Service is open Monday to Friday 9.00 am - 4.45 pm.

About the role:

• Provide a welcoming meet and greet service to people attending STARS 

• Answer internal phone calls

• Replenish leaflets / resources 

• Create and maintain displays in the waiting area / rooms 

• Copying / printing resources for colleagues

About you:

Due to the location of the printer, applicants will need to be able to walk up and down a flight of stairs to access the printer/copier.

The service is open 9am – 5pm so the role would take place during these hours. 

Confident IT skills as there are mandatory training modules to complete online. 

Applicants must have excellent verbal communication skills, be professional, able to maintain professional boundaries and adhere to Waythrough policies.

Experience of volunteering / working in an admin / reception / customer service role would be desirable.

To have a caring, patient and empathetic nature.

Ability to remain calm and focused in a busy environment. 

About Waythrough

Waythrough provides specialist support across mental health, alcohol, drugs and related areas. We delivery high-quality, evidence-based services designed around the real needs of the people we serve.

Every year, we support around 125,000 people through over 250 services - and it's all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community 

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. 

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy:

• Discounts from various schemes

• Training and personal development

• A chance to make a real difference in people’s lives

• Free induction and role-specific training

• Support from experienced staff and regular supervision

• Opportunities to meet new people and develop your confidence

• Reimbursement for travel and agreed expenses

• Valuable experience that can support your personal or career development

Inclusion and accessibility 

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. 

We have signed up to the Disability Confident Scheme  - all applicants are welcome, and adjustments can be made to enable fair participation.

How to apply 

If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via company website’ to view the full job description and submit your application. 

Please note that while this role has a stated closing date, we reserve the right to close the advert early should we receive a high number of applications.

Read Easy provides free, confidential, one to one reading coaching for adults who struggle with reading, through a network of volunteer groups. 

The Coordinator is the first point of contact for those who want to learn to read. They are vital in matching our Reader and Coach pairs and supporting them as they make progress.

Role of a Coordinator:

● Help interview new Coaches when recruited and shortlisted by the Volunteer Recruiter
● Enrol and assess new Readers, using the simple resources provided
● Match Readers with Coaches, make introductions, and help them organise their reading sessions (which will take place in an approved venue or online)
● Visit your reading pairs to provide encouragement, presenting certificates on occasion
● Work collaboratively with any other Coordinators in the group.
● Contribute to Coach meetings where volunteers discuss their experiences and receive further support. (Run by the Management Team typically every 8 weeks)
● Attend Management Team meetings when invited, typically every 6-8 weeks either in person or remotely
● Record progress of your reading pairs using resources provided, sharing these with the Management Team to keep them fully informed and submit expenses for payment regularly 

Skills needed:
● A passion for supporting others achieve either their reading or coaching goals
● A willingness to become familiar with the methods of the phonics based Turning Pages coaching manuals, so that you can confidently guide others
● Good communication and people skills, with a commitment to maintaining confidentiality
● Strong organisational, time management and record keeping skills
● Self-awareness, personal responsibility and a professional approach
● Reasonable confidence in using IT (accessing documents, completing electronic forms and records, email, Teams/Zoom meetings)
● The ability to use initiative and willingness to work independently and as part of a team
● A willingness to abide by Read Easy policies and procedures;
● An open attitude that encourages two-way communication and willingness to ask for support from the Management Team
● A non-judgemental attitude and respect for others, with a commitment to equality and diversity, so that you can make everyone feel valued and included
● Energy and enthusiasm with an average of 2-3 hours a week to commit to the role 

Ideally you will be based in the Keynsham area. The role can be done mainly from home but there will be occasional travel to meet Coaches and Readers. This role is very flexible and can fit around other commitments.

OVERALL PURPOSE

We are seeking a motivated & experienced Volunteer Recruitment Administrator to join our charity. As a key member of our Human Resources team, you will be responsible for managing the end-to-end recruitment process, ensuring the acquisition of talented individuals passionate about our mission. Your expertise will contribute to building a dedicated and skilled workforce, enabling us to impact the community positively. This role offers a unique opportunity to utilise your HR recruitment skills for a meaningful cause while gaining valuable experience in the non-profit sector.

You will play a key role in working towards our mission to recruit outstanding individuals who will work with us to transform the lives of disadvantaged women and families living in Wolverhampton.

Key responsibilities for this Volunteer Recruitment Administrator are:

•  To act as a point of enquiry for information, advice and support for prospective volunteers.
•  To assist in screening, sourcing and shortlisting all CV’s for active vacancies.
•  Assist with the recruitment process, including job postings, screening applicants, and coordinating interviews.
•  Support the onboarding process for new hires, ensuring a smooth and welcoming experience.
• Help maintain and update employee records, ensuring all documentation is accurate and up-to-date.
•  To provide administrative support to the volunteer coordinator by updating job descriptions, coordinating & setting up interviews.
• To create and maintain documentation and records for recruitment.
•  To build positive relationships with relevant stakeholders in order to attract high quality applicants.
•  To explore innovative attraction methods to increase awareness of our volunteer programme amongst new audiences, particularly to those who are underrepresented on our programme.
•  To follow up volunteer interest and enquiries in a timely manner, encouraging application to an appropriate role.

Person Specification

What you will need as Volunteer Recruitment Administrator:

•  A good level of education, strong administration experience along with good IT literacy including Outlook, Word & Excel.
•  A background in recruitment would be a huge bonus!
•  The ability to prioritise your day, work at a fast pace and meet deadlines.
•  Great communication skills
•  We have some great technology to support you, so you will need to have a good understanding of systems and MS Office applications

If you have a passion for recruitment this position is for you!