Learning and development volunteer roles

Here's why Oxfam is the perfect opportunity for you:

Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!

Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service, and teamwork.

Find Your Community: Meet like-minded people who share your passion for a fairer world.

Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.

Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!

What happens next?

After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Thank you for your interest in volunteering with VoiceAbility,

About VoiceAbility

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

Why Volunteer with VoiceAbility

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!

We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!

Volunteer roles currently available in Redbridge

Support Session Volunteer

You’ll be supporting people over the age of 18 with disabilities, this may include those with poor mental health, learning difficulties, autism and other disabilities.  Your role will include supporting clients to understand and undertake a task on a one-to-one basis.  The task will vary from client to client as will the needs of the individual.

As a support session volunteer, you might:

· help people have their say when it matters most

· Helping individuals navigate challenges and ensuring their needs are met

· help people to make complaints and use local services

All volunteering will take place Monday to Friday between 09:00 and 17:00.  You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening.

Safeguarding Commitment Statement

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.

ED&I Statement

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.

To find out more click “Apply Now”. 

About IRMO

IRMO works to enable the development, agency, and participation of Latin Americans and other Spanish and Portuguese speakers, by responding to both immediate needs and structural inequalities. We do this by offering high-quality information and advice services, opportunities for development and training, and a platform to seek social and systemic change. Our work is organised across three main operational areas - Advice and Casework; Education, Training and Employment; Children and Young People, and a cross-cutting area - Advocacy, Research and Campaigning. 

About the role

The Communication & Outreach Volunteer will work closely with the Communications, Monitoring and Evaluation Officer (CMEL), assisting in a variety of outreach and communication tasks. This new role will support the communication of the impact of IRMO’s work externally and, crucially, spend time in the community promoting our services directly. 

By supporting this area of our work, you will play a key role in promoting our services, projects and activities to the Latin American community both in-person through outreach activities such as flyering and attending events, and online through the creation of social media posts. 

This is an exciting opportunity for anyone who wants to develop their communication, design or promotional skills and professional experience. They will also be able to use their language, creative and interpersonal skills in a positive and impactful way. 

This role is particularly suited to someone who wants to volunteer with IRMO but wants the flexibility to complete their volunteering tasks on a schedule that best suits their availability and enjoys a flexible working environment. The post-holder will be expected to travel to community hubs regularly, but will also be able to complete tasks at IRMO’s offices or remotely. 

Main tasks and responsibilities

• Personally distributing flyers, posters and informative material to key community hubs such as libraries, shops, cafés and churches

• Support with the creation, translation and dissemination of informative material, such as social media posts, videos and printed leaflets

• Create visuals, flyers, posters and other materials using online tools such as Canva or Adobe Photoshop

• Occasionally accompany the CMEL officer to events or activities to take photos and videos, which can be used online

• Assisting the CMEL officer in actively promoting activities, services and events through different channels

We are looking for someone who is/has:

• Excellent verbal and written communication skills in Spanish or Portuguese and good written English

• Excellent interpersonal and communication skills

• Experience or interest in using creative tools such as Canva or Adobe Creative Suite 

• Experience or interest in social media management 

• Experience or interest in creating video or photo content

• Ability to work individually and a willingness to engage with community members 

• Confident and enthusiastic about working in a multicultural and multilingual environment

• Ability to take initiative and work with minimal supervision

• Commitment to IRMO's mission, vision and values

Additional requirements

• Two references from current/previous employers

• Basic DBS check (completed through IRMO)

• Safeguarding Level 1 certificate (completed through IRMO)

• One-month trial period

Benefits of volunteering at IRMO

• You will get the opportunity to help others and to give back

• You will learn new skills and gain experience working in a multicultural, cooperative and inspiring environment

• You will get involved with the Latin American Community and increase your knowledge of the situation of Latin American migrants in the UK

• You will gain valuable experience and strengthen previous skills to help prepare yourself for the UK’s competitive job market

• You will enhance your CV and get references (after a 3-month period) for further support with employability

• You will have the opportunity to participate in training sessions with high-quality learning outcomes (in-house and external) in areas related to the role

• You will receive regular supervision and support

At IRMO, we are committed to fostering a diverse and inclusive environment. We actively encourage applications from individuals with protected characteristics, including race, ethnicity, gender, sexual orientation, disability, and age. 

We particularly invite Latin Americans, those who identify as members of underrepresented and marginalised communities, and individuals with lived experience of the immigration and asylum system, to reflect the community we serve. 

We are dedicated to ensuring accessibility in our recruitment process and volunteer opportunities. If you have specific accessibility needs, please let us know, and we will make necessary accommodations.

Thank you for your interest in volunteering with VoiceAbility,

About VoiceAbility 

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.  

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website. 

Why Volunteer with VoiceAbility 

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way! 

Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board! 

Independent Visitor Volunteer 

Our Independent Visitor Volunteers provide consistent and supportive relationships to children ad young people in care, offering emotional support, companionship, and guidance through shared activities and time together.The Independent Visitor plays a vital role in helping the young people build confidence and feel secure while enhancing their personal, social, and cultural development. 

As an Independent Visitor Volunteer in England, you might: 

• support the child/young person to experience enriching activities that contribute to their personal and cultural development

• engage in activities such as pursuing hobbies, meeting for meals, or socialising in a community setting

• listen to and support the young person, fostering a sense of safety and trust

• help the young person develop social skills and increase their involvement in their community

• develop a positive and lasting relationship, ensuring the young person feels valued and supported 

You will need to be over 18 years old and be living in the UK. Please note that the Independent Visitor Volunteers generally volunteer at evening and weekends due to the children’s and young person’s availability. 

Safeguarding Commitment Statement 

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice. 

ED&I Statement 

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. 

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options. 

To find out more click “Apply Now”.  

The Charity Outreach Worker will deliver structured youth development sessions as part of the Pathways to Purpose programme, supporting young people aged 16–25 to develop employability skills, improve confidence, and transition into employment or further education.

The role focuses on direct programme delivery, participant engagement, and mentoring, ensuring beneficiaries receive practical, skills-based support aligned with the charity’s educational objectives.

Key Responsibilities
Programme Delivery
– Deliver weekly structured sessions focused on employability skills, including communication, confidence building, and career readiness
– Facilitate interactive workshops covering CV development, interview preparation, and workplace expectations
– Support the delivery of both online and in-person programme sessions

Participant Engagement & Support
– Provide one-to-one mentorship to assigned participants, supporting their personal and career development
– Guide participants in identifying strengths, setting goals, and progressing through the programme
– Encourage consistent attendance and active participation throughout the programme

Career Readiness Support
– Support participants in developing CVs and preparing for job applications
– Conduct mock interview sessions and provide structured feedback
– Share practical insights on workplace expectations and professional behaviour

Outreach & Community Engagement
– Engage with young people within the community to promote participation in the programme
– Support programme awareness through community-based engagement activities
– Represent the organisation positively during programme delivery and outreach activities

Programme Impact Support (Non-Admin Framing)
– Contribute to tracking participant progress through structured session feedback and engagement observations
– Support the measurement of programme outcomes such as participation, skill development, and progression into employment or education

Person Specification
Essential:
– Strong communication and interpersonal skills
– Experience working with young people or in community-focused roles
– Ability to facilitate group sessions and engage diverse participants
– Passion for youth development, education, and community impact

Desirable:
– Experience in mentoring, coaching, or training delivery
– Understanding of employability skills and career development pathways
– Experience delivering workshops or structured learning sessions

Key Outcomes of the Role
– Participants complete the programme with improved confidence and communication skills
– Participants develop CVs and demonstrate job readiness
– Increased number of participants progressing into employment, training, or education
– Positive engagement and retention throughout the programme

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Are you a young person aged 18-25 ready to connect globally, build skills, and create positive change? Youth Connect is a virtual mobility programme bringing together young people from diverse backgrounds to learn, collaborate, and take action on issues that matter through supported social action in your local community.

Whether you're passionate about helping others or just curious to learn more and put this into practice, this programme will give you the confidence and tools to create meaningful change—right from home. The programme will run from late June - August and is open to young people aged 18-25 globally. 

✨ Open, inclusive, and designed for emerging changemakers.

�� Apply now and be part of a global community shaping the future.

Our vision is to help build communities that save lives and serve each other through volunteering for health and first aid.

Youth Helpers work directly with young people in St John Ambulance Badger Setts and Cadet Units. 

By supporting our Youth Leaders to deliver a sessions across our range of programmes. In this role, you'll support the learning and development of young people into the next generation of health citizens. 

Youth Helpers also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team. 

You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

We want enthusiastic people to help us support our networks youth programme and build a youth strong team

Young people play a crucial role in helping us realise this mission. As a volunteer with our youth teams, you’ll be trained to provide our young people with both life skills and lifesaving skills – all while having great fun!

You’ll be working with our brilliant Badgers (aged 7-10) or creative Cadets (aged 11-18). You’ll also have the opportunity to design your own role, whether that involves running fun activities – such as outdoor events, summer camps and mountain adventures – or providing ‘behind-the-scenes’ support.

We’ll offer you the chance to become a fully-fledged Youth Leader, which will mean completing extra courses in First Aid or Adventure to broaden your capacity and experience.

Would you like to volunteer once a week or once a month? That’s entirely up to you. With the constant guidance of a friendly volunteer manager and youth team, you’ll have all the support you need to make bold strides and rediscover your inner ‘big kid’.

This role is exempt from the provisions of the Rehabilitations Offenders Act and as such as Enhanced DBS check will be obtained.

Interview - Date, time and location to be advised

Training - Date, times to be advised

Voice 21 – Trustee with fundraising expertise 

About Voice 21
Voice 21 is the national oracy education charity. We support schools to build speaking and listening into the curriculum, teaching, learning and wider school life so that every child can use their voice to thrive in school, work and life. Our training and development programmes for teachers and school leaders transform learning through talk, expanding access to high-quality oracy education, particularly for children who need it most.

Why join the Voice 21 Board of Trustees now?
Since its inception in 2015, Voice 21 has built a national movement to put oracy at the heart of education in the UK. In November 2025, the government responded to Professor Becky Francis’s Curriculum and Assessment Review by adopting the definition of oracy used by Voice 21 and by the independent Oracy Commission in its 2024 report,  We Need to Talk: ‘Articulating ideas, developing understanding and engaging with others through speaking, listening and communication’.

The government has also committed to publish national guidance on oracy, modelled on the Writing Framework, and to strengthening oracy teaching within subjects. The Schools White Paper published in February 2026 reinforced this direction, positioning oracy as the fourth “R” alongside reading, writing and maths.

Oracy is now firmly part of national policy, and Voice 21 continues to build evidence of its impact on young people’s attainment, wellbeing, belonging and career readiness.

This policy shift represents a major campaigning success for Voice 21 and others who campaigned  alongside us. Our new 2030 Strategy aims to seize this moment and secure high-quality, evidence-based oracy education for every child, particularly for those children in schools serving disadvantaged communities.

Investment will be critical to achieving this ambition. Fundraising currently provides 20% of our income. Our goal is to increase this to 40%, doubling fundraised income to support delivery of our 2030 strategy.

The Role: Trustee with fundraising expertise

Voice 21 is keen to strengthen its board-level knowledge and skills by adding a fundraising specialist trustee. We are looking to appoint a strategic fundraising leader who has substantial experience of successfully developing fundraising departments and growing voluntary income. As trustee, you will provide strategic oversight, constructive challenge and advice on fundraising strategy.

Ideally your career will have focused on high value and relationship fundraising (philanthropy, trusts, corporate partnerships). As a subject specialist, you will help to expand and deepen fellow trustees’ understanding of fundraising strategy and operations, providing knowledge, guidance, challenge and advocacy.

Your expertise will be invaluable at this pivotal moment for Voice 21, as the charity prepares to launch an ambitious new strategy, with a goal to double fundraised income by 2030. Your insights will be particularly appreciated by the experienced Head of Fundraising, CEO and Director of Operations – including contributing critical/analytic skills to help evaluate fundraising ideas and opportunities – though your primary focus will be advising on fundraising at governance level.

Knowledge And Experience: 

• Significant senior fundraising experience, with proven ability to secure major income.

• Personal experience working with high profile figures, senior leaders in major companies, people with high levels of personal wealth who are seeking charitable missions like ours to support.

• Understanding of charity leadership, including developing and implementing organisational strategy.

• Broad understanding of fundraising management across income streams.

Why this role matters:

This is an opportunity to make a real difference in tackling the disadvantage gap at a pivotal moment for oracy education. You will have the chance to influence a dynamic Board and staff team with great ambitions for our 2030 Strategy.

Time commitment:

• Board meetings: three per year, in person in London (9am–12pm)

• Annual strategy day (9am - 3pm)

• Finance Committee: four virtual meetings per year (approximately 2 hours per meeting) 

• Opportunities to attend Voice 21 events throughout the year.

Safeguarding:

This role is subject to an enhanced DBS check.

Application details:

To apply:

• a CV and a covering letter of 1- 2 pages; 

Please include: 

• Details of your interest in joining Voice 21 as a trustee; 

• An outline of your current work / relevant experience; 

• A note of any training and development needs you think you’ll have if you are appointed. 

Valuing every voice

Voice 21 believes that every voice should be heard and valued. We are committed to the equal treatment of all current and prospective employees and trustees do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. Voice 21 is a diverse and inclusive workplace and we strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.

Our vision is to help build communities that save lives and serve each other through volunteering for health and first aid.

Youth Helpers work directly with young people in St John Ambulance Badger Setts and Cadet Units. 

By supporting our Youth Leaders to deliver a sessions across our range of programmes. In this role, you'll support the learning and development of young people into the next generation of health citizens. 

Youth Helpers also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team. 

You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

We want enthusiastic people to help us support our networks youth programme and build a youth strong team

Young people play a crucial role in helping us realise this mission. As a volunteer with our youth teams, you’ll be trained to provide our young people with both life skills and lifesaving skills – all while having great fun!

You’ll be working with our brilliant Badgers (aged 7-10) or creative Cadets (aged 11-18). You’ll also have the opportunity to design your own role, whether that involves running fun activities – such as outdoor events, summer camps and mountain adventures – or providing ‘behind-the-scenes’ support.

We’ll offer you the chance to become a fully-fledged Youth Leader, which will mean completing extra courses in First Aid or Adventure to broaden your capacity and experience.

Would you like to volunteer once a week or once a month? That’s entirely up to you. With the constant guidance of a friendly volunteer manager and youth team, you’ll have all the support you need to make bold strides and rediscover your inner ‘big kid’.

This role is exempt from the provisions of the Rehabilitations Offenders Act and as such as Enhanced DBS check will be obtained.

Interview - Date, time and location to be advised

Training - Date, times to be advised

Thank you for your interest in volunteering with VoiceAbility,

About VoiceAbility

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

Why Volunteer with VoiceAbility

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!

Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!

Independent Visitor Volunteer

Our Independent Visitor Volunteers provide consistent and supportive relationships to children and young people in care, offering emotional support, companionship, and guidance through shared activities and time together.  The Independent Visitor plays a vital role in helping the young people build confidence and feel secure while enhancing their personal, social, and cultural development.

As an Independent Visitor Volunteer in England, you might:

• support the child/young person to experience enriching activities that contribute to their personal and cultural development 
• engage in activities such as pursuing hobbies, meeting for meals, or socialising in a community setting 
• listen to and support the young person, fostering a sense of safety and trust 
• help the young person develop social skills and increase their involvement in their community 
• develop a positive and lasting relationship, ensuring the young person feels valued and supported

You will need to be over 18 years old and be living in the UK. Please note that the Independent Visitor Volunteers generally volunteer at evening and weekends due to the children’s and young person’s availability.

Safeguarding Commitment Statement

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.

ED&I Statement

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.

To find out more click “Apply Now”. 

Job Title: Talent Enablement
Location: Remote
Department: People & Culture
Reports To: Manager: Talent Enablement

About QuilomboUK

QuilomboUK is a visionary organisation committed to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we strive to create workplaces where everyone feels valued, respected, and empowered. Join our People & Culture team to drive meaningful change through equitable HR practices and a culture of belonging.

Role Overview

As a Talent Enablement professional at QuilomboUK, you will support the planning, coordination, and delivery of training programmes that enhance employee skills and organisational development. You will help prepare training materials, assist with training sessions, track attendance and progress, and maintain accurate training records. Working closely with the Talent Enablement Manager and Team Leader, you will also manage shared inbox enquiries, contribute to team coordination, and provide reports on training activities, helping promote a culture of continuous learning and professional growth.

Key Responsibilities

 Talent Enablement - Specialist / Coordinator/ Assistant

• Prepare training materials for training sessions

• Tracks training attendance and progress

• Provide support in conducting training sessions

• Respond to the shared inbox emails appropriately.

• Send daily report to Team Leader/ Manager

Qualifications

• Skills:

  • Strong knowledge of UK employment law and ER best practices.

  • Ability to navigate sensitive conversations with empathy, discretion, and cultural competence.

  • Excellent written and verbal communication skills for policy drafting and stakeholder guidance.

  • Proficiency in HRIS systems and case management tools.

• Knowledge: Understanding D&I frameworks, restorative justice principles, and trauma-informed HR practices.

• Alignment: Commitment to QuilomboUK’s mission and passion for social justice.

Personal Attributes

• Fair-minded and principled, with a strong ethical compass.

• Collaborative team player who builds trust with employees and leaders alike.

• Proactive problem-solver who balances empathy with organisational needs.

• Resilient under pressure, with the ability to manage multiple priorities calmly.