Policy research volunteer roles

This role is hybrid based in Birmingham Third Space (687 Stratford Road, B11 4DX)

Volunteers are an integral part of Human Appeal’s success. They are the ones that create real change for those most in need. This is your chance to meet new people, gain new skills and experience and have fun whilst being part of a great cause.​ We are looking for a engagement intern to assist the fundraising and engagement team in developing events, project management and admin support..

Main tasks:

• Administrative tasks such as collating data, contacting signups for pledges, various challenges, deployments and events. 
• Assist with administrational tasks relating to fundraising 
• Create content for social media
• Contact guests who have booked for events
• Research venues, catering and other fundraising related tasks for upcoming events 
• May be asked to go to occasional events dependent on location ​

Skills and Abilities​:

• A good understanding of humanitarian relief
• Effective written and oral communication skills 
• Good content creating and social media skills
• Problem solving skills 
• Ability to prioritise your workload 

Benefits of volunteering with us​:

• Experience of volunteering in an international charity
• Great experience for gaining employment
• Experience of operating within the outreach division of a large organisation
• Excellent training opportunities
• Opportunity to develop knowledge and skills within community engagement and outreach​
• Offer to provide references after 3 months of volunteering
• Support in developing your CV (should you want it)
• Opportunities to take part in Human Appeal events

Learning & Development​:

To enable you to take part in this opportunity Human Appeal will provide:

1. This is an unpaid position but we will pay for your “out of pocket” expenses in line with Human Appeal’s volunteer expenses policy
2. A detailed induction and training, providing all the information and skills needed 
3. A dedicated member of staff to provide ongoing support and supervision
4. A volunteer handbook that outlines all of the policies and procedures you will need to be aware of whilst volunteering

Role- Head of Governance and Legal (Voluntary)

Reporting- CEO/CPO

Location- Remote, UK-based

Commitment: We estimate this role requires 4–6 hours per week, with flexibility to manage your own time. All meetings are remote and scheduled in advance.

Compensation: Voluntary role (non-paid)

About YouthAdvantage UK

YouthAdvantage UK is a volunteer-led, research-based organisation championing the rights and wellbeing of young people aged 11 to 25 across the UK. We influence national policy, deliver grassroots projects, and elevate youth voice in key debates; from education to mental health, climate action to justice reform.

We are seeking a passionate, committed Head of Governance & Legal to join our senior leadership team and help shape the strategic foundations that support our work.

About the role

As Head of Governance & Legal, you will lead a small team focused on risk, compliance, and governance excellence. You will ensure our work is rooted in sound legal and ethical frameworks and will support our growth with robust, transparent policies and guidance. You’ll also provide strategic support to our Board of Trustees and act as the senior point of contact for all legal matters.

This is an ideal opportunity for a governance, legal, or compliance professional looking to gain sector leadership experience while supporting a values-driven youth organisation.

 What you’ll gain

• Strategic leadership experience in a national charity
• A portfolio of governance and legal work with social impact
• Board-level exposure and public recognition of your contribution
• A flexible and supportive remote-first culture
• Testimonials, references, and public acknowledgment upon completion
• A chance to help shape youth policy at a systemic level

What you’ll do

• Lead and support the Governance & Legal Support Manager and team
• Design, update, and implement governance frameworks and organisational policies
• Maintain regulatory compliance across charity law, safeguarding, and data protection
• Liaise with the Board of Trustees - prepare agendas, minutes, and reports
• Oversee legal documentation and contracts
• Maintain and review the organisation’s risk register
• Build relationships with regulators and external legal advisors
• Embed a culture of accountability, transparency, and ethical practice

Who we’re looking for

We welcome applications from a broad range of professional backgrounds. You might be:

• An experienced lawyer, company secretary, or governance lead
• A compliance or legal professional seeking strategic exposure
• A postgraduate in law or non-profit management looking for leadership experience
• Returning to work and keen to rebuild your senior-level skillset
• Recently semi-retired and passionate about giving back

 Essential:

• Experience in governance, legal, or compliance leadership (minimum 12 months)
• Familiarity with UK charity law and regulatory frameworks
• Ability to lead and support others with tact and clarity
• Strong written and verbal communication skills
• Commitment to equity, youth empowerment, and ethical standards

To Apply

If you’re interested, just send us your CV and a few lines about why the role appeals to you — this can be a short paragraph in your email or a separate note. If you'd prefer an informal chat before applying, we’d love to hear from you. Just drop us a message and we’ll arrange a time.

Volunteer Acknowledgement

Although this is a volunteer role, we’re committed to recognising your contribution. Upon successful completion of your commitment, you can request:

• A LinkedIn testimonial or written reference
• A public thank-you post on our social media
• Permission to list your role with YouthAdvantage UK on your CV and LinkedIn

Bright Futures UK is looking for passionate and knowledgeable A-Level History tutors to provide educational support and a fun, safe learning environment for young people living with serious illnesses. 

"Over time I have become much more confident in tutoring and in essence this is making the sessions much more enjoyable for me. I like preparing new slides every week and discussing new content with my student." - Volunteer A-Level Tutor

What will you be doing? 

Run tutoring sessions online to support a young person. 

Offer subject area knowledge and expertise related to A-Level History

Help to combat social isolation through fun and engaging tutoring sessions. 

Adhere to safeguarding policies and report concerns to the BFUK Team

What are we looking for? 

1. Subject Knowledge: Strong understanding of A-Level History concepts and specifications.

2. Teaching Skills: Ability to explain complex ideas in a clear and engaging way.

3. Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.

4. Reliability: Consistent availability for the agreed-upon time commitment.

5. Adherence to safeguarding policies and report concerns to the BFUK Team

What difference will you make?

1. Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.

2. Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.

3. Future Opportunities: Equip students with the knowledge and skills they need to succeed.

What will you gain?

1. Enhanced DBS will be provided

2. Safeguarding Level One Training

3. Skill Development opportunities

4. Direct experience working with children and young people

You must be a UK resident and be at least 18 years old.

As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.

Bright Futures UK is looking for passionate and knowledgeable Key Stage 3 English tutors to provide educational support and a fun, safe learning environment for young people living with serious illnesses. 

"The phrase "time flies when you are having fun" comes to mind. It's been a really joy teaching my student." - Volunteer Tutor

What will you be doing? 

Run tutoring sessions online to support a young person for one hour per week

Offer subject area knowledge and expertise related to KS3 English

Help to combat social isolation through fun and engaging tutoring sessions. 

Adhere to safeguarding policies and report concerns to the BFUK Team

What are we looking for? 

1. Subject Knowledge: Strong understanding of KS3 English concepts and specifications.
2. Teaching Skills: Ability to explain complex ideas in a clear and engaging way.
3. Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.
4. Reliability: Consistent availability for the agreed-upon time commitment.
5. Adherence to safeguarding policies and report concerns to the BFUK Team

What difference will you make?

1. Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.
2. Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.
3. Future Opportunities: Equip students with the knowledge and skills they need to succeed.

What will you gain?

1. Enhanced DBS will be provided
2. Safeguarding Level One Training
3. Skill Development opportunities
4. Direct experience working with children and young people

You must be a UK resident and be at least 18 years old.

Location 

Remote/Online

Time 

1 Hour per Week 

 Duration: 14 Weeks minimum

As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.ed

About YAUK

Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.

Please note that this is a remote VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

We are looking to recruit four people who can commit their time and effort on a voluntary basis. We are recruiting Communications Officers to join either our Social Media team or our Website Development Team.

Responsibilities

• To input into a regular flow of communications activity in either the website or social media team

• To work with others to design content and design strategy

• To take part in regular team meetings

• To carry out tasks as assigned

Requirements

• To have an interest in social media, marketing, website development or public relations

• To have strong communication and people skills

• To have strong IT and digital working skills

• To be competent in the use of Canva, Wix and social media

Benefits

• This is a UK-based, 100% fully remote and flexible role.

• Supportive team and management to enhance your skills and build on your experience.

• Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.

Why Volunteer with Us?

We are a supportive and friendly organization that takes pride in developing and nurturing our volunteers and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.

We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.

We look forward to hearing from you!

TRUSTEE VACANCY | COVENTRY CITIZENS ADVICE
Volunteer | Board Role | Coventry | ~5–7 hours/month | Reviewed regularly

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Coventry Citizens Advice is recruiting new trustees to join its Board of Directors.

We are one of the largest local Citizens Advice charities in England, helping more than 14,000 people each year with issues including debt, housing, welfare benefits and fuel poverty. For over 80 years we have been a trusted source of free, independent advice for the people of Coventry — and demand for our services has never been higher.

This is a genuine governance role. You will help set our strategic direction, oversee our finances, ensure we meet our legal duties as a charity, and hold the organisation accountable to the communities it serves. We want trustees who engage with the detail and bring their professional judgement to decisions that matter.

WHAT WE ARE LOOKING FOR

No previous trustee or board experience is required — just sound independent judgement, strong communication skills, and a commitment to public service.

We are particularly keen to hear from candidates with experience in:
→ Law
→ Fundraising
→ Research and Campaigns

These areas are of direct strategic importance to our work, and applicants with this background will be especially welcomed.

THE ROLE

- Time commitment: approximately 5–7 hours per month (meetings held in the evenings)
- Voluntary and unpaid; reasonable expenses reimbursed
- Full induction and ongoing training provided

WHAT YOU WILL GAIN

- Real experience of charity governance and strategic leadership
- Development of financial, legal and governance skills
- A meaningful leadership credential for your CV
- The opportunity to make a direct difference to thousands of lives in Coventry

WHO WE WANT TO HEAR FROM

We are committed to a board that reflects the diversity of the communities we serve. We actively welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from Black, Asian and Minority Ethnic (BAME) communities. All backgrounds and employment histories are welcome.

HOW TO APPLY

Download the application form and read our Trustee Recruitment Pack.

Please do not send a CV without an application form — it will not receive a response.

Applications are reviewed on a rolling basis. Closing date: 30 July 2026.

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Coventry Citizens Advice | 1–7 Station Street East, Foleshill, Coventry CV6 5FL
Registered charity. Trustee positions are voluntary and unpaid.

Bright Futures UK is looking for passionate and knowledgeable Key Stage 3 Maths tutors to provide educational support and a fun, safe learning environment for young people living with serious illnesses. 

"Thanks to the tutoring and exam prep I was able to achieve over 85% on all my exams, which resulted in me getting distinction credits on my course." - A-Level maths student

What will you be doing? 

Run tutoring sessions online to support a young person for one hour per week

Offer subject area knowledge and expertise related to

Help to combat social isolation through fun and engaging tutoring sessions. 

Adhere to safeguarding policies and report concerns to the BFUK Team

What are we looking for? 

1. Subject Knowledge: Strong understanding of KS3 Maths concepts and specifications.
2. Teaching Skills: Ability to explain complex ideas in a clear and engaging way.
3. Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.
4. Reliability: Consistent availability for the agreed-upon time commitment.
5. Adherence to safeguarding policies and report concerns to the BFUK Team

What difference will you make?

1. Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.
2. Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.
3. Future Opportunities: Equip students with the knowledge and skills they need to succeed.

What will you gain?

1. Enhanced DBS will be provided
2. Safeguarding Level One Training
3. Skill Development opportunities
4. Direct experience working with children and young people

You must be a UK resident and be at least 18 years old.

Location 

Remote/Online

Time 

1 Hour per Week 

 Duration: 14 Weeks minimum

As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

 Every penny counts when it comes to improving the lives of the thousands of cats and kittens across the UK that need our help each year. Our collection box fundraising volunteers help our volunteer groups raise vital funds by collecting and distributing collection boxes in their local area. Making a difference can mean as little as raising 20p, which is enough to feed one cat in our care for a day, to £150 which is the average cost of a cat in our care.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

 What we need from you

You’ll be:

· overseeing the collection and delivery of collection boxes in different locations

· recording donations and thanking local businesses and supporters

· researching local areas for collection box ‘hot spots’

· sharing fundraising ideas with other volunteers and putting these into practice 

· sharing your passion for cat welfare and promoting the work of Cats Protection

Time expectation

Our collection box fundraising volunteers usually spend 1 to 2 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

 We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

About YAUK

Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.

Please note that this is a remote VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

Responsibilities

• Provide support to the CEO on matters of urgency and importance to the organization.
• Manage the agenda for meetings the CEO holds ensuring all actions are allocated for actioning
• Sign post management across the organisation as required
• Handle multiple tasks and priorities simultaneously
• Organizing and coordinating meetings, appointments, and events to ensure efficient time management for the CEO
• Handling Communications: Acting as the first point of contact for the CEO, managing correspondence.
• Preparing reports, presentations, and other documents needed for meetings and decision-making.
• Assisting with various administrative tasks such as record-keeping and office management.
• Coordinating specific tasks as assigned by the CEO
• Acting as a bridge between the CEO and other senior management, ensuring smooth communication

Requirements

• Excellent communication skills.
• Excellent organizational skills.
• Experience in fast-paced environments.
• Good IT skills.
• Ability to use remote systems.
• Ability to engage with others well.
• Good people skills.

Benefits

• This is a UK-based, 100% fully remote and flexible role.
• Supportive team and management to enhance your skills and build on your experience.
• Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.

Why Volunteer with Us?

We are a supportive and friendly organization that takes pride in developing and nurturing our staff and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.

We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.

We look forward to hearing from you!

Housing Rights Support Volunteer Merseyside

Do you want to make a difference to someone experiencing the housing emergency?

Information about the role

You’ll be supporting our Housing Rights Workers to help people who are currently experiencing the housing emergency. This is a varied role, with tasks including gathering information from clients, keeping clients updated on their cases, completing research, data entry and other admin tasks. 

Location: Holy Trinity Church, Richmond Park, Liverpool, Merseyside

Suggested contribution: One day per week (can be flexible around your commitments).

Availability: Volunteering will take place at a time that suits you, within Monday-Friday, 9am – 5pm

The above is the essential information you need to know. You can apply now by clicking ‘fill in an application’ or read on more for details. 

Main activities may include:

• Speaking with new clients about their circumstances to identify how we can help.

• Communicating with existing clients to gather information, provide updates and support them with practical tasks like form filling. 

• Inputting client data onto our database.

• Researching options for housing and welfare funds and helping to complete applications on behalf of clients.

• Gathering and analysing data to identify local housing issues and trends. Compiling this information into a simple report.

• Completing administrative tasks such as photocopying and scanning.

This role fights the housing emergency by supporting people who are struggling with housing and bringing them one step closer to a safe home.

Benefits of volunteering with Shelter

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experiences our volunteers bring to Shelter are valued as much as their contribution through volunteering.

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.

Your skills and experience

We’d love the volunteer in this role to have good communication skills and be confident with using IT. But the most important thing is that you have enthusiasm for fighting the housing emergency.

Supporting you

• You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook.

• The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences. 

• You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer expenses policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance. 

• You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders.

Next steps

You can apply for this role by clicking ‘fill in an application’. If you need to apply by an alternative method, please contact us to see what options are available.

We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further.

Upon offer of role, you will be asked to declare any unspent convictions and complete a basic level Criminal Record Check. Having a criminal record does not automatically mean you can’t volunteer with us. We will have a conversation with you to discuss the convictions in relation to the role you have applied for. Sometimes it may limit the ways you can get involved. Please contact us if you require more information.

Client Support Volunteer - Lancashire

Information about the role

You’ll support people coming to Shelter for housing, benefit or debt help. This might involve giving them updates on their case, sharing information about local services, and supporting them with form filling.

Location: Shelter Lancashire Hub, Blackburn Central Library, Town Hall Street, Blackburn. Volunteering activity could be in the Hub or in our community settings.

Availability: Volunteering will take place within our Hub service hours of Monday-Friday, 9am – 5pm

The above is the essential information you need to know. You can apply now or read on for more details.

Range of activities may include

• Communicating with clients by phone and email to share updates on their case or to gather information from them.
• Assisting clients with form filling, paperwork and applications around housing, benefits and debt.
• Supporting clients with digital skills, navigating online systems and forms.
• Researching and updating contact details for other local services and providing clients with this information.
• Providing some emotional support to clients, by letting them share their experiences and listening to them.

This role fights the housing emergency by supporting people who are struggling with housing and bringing them one step closer to a safe home.

Benefits of volunteering with Shelter:

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experience our volunteers bring to Shelter are valued as much as their contribution through volunteering.

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.

Your skills and experience

We’d love the volunteer in this role to have good communication skills and be confident with using IT. But the most important thing is that you are friendly and caring, with enthusiasm for fighting the housing emergency.

Supporting you

• You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook.
• The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences.
• You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer expenses policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance.
• You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders.

Next steps

If you need to apply by an alternative method, please contact us.

We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further.

Upon offer of role, you will be asked to declare any unspent convictions and complete a basic level Criminal Record Check. Having a criminal record does not automatically mean you can’t volunteer with us. We will have a conversation with you to discuss the convictions in relation to the role you have applied for. Sometimes it may limit the ways you can get involved. Please contact us if you require more information.

End of document.

Join our Client Services Governance Committee as a co-opted member

At Crisis we are privileged to support people out of homelessness and campaign for the changes needed to solve it altogether, whether through direct services or our leading-edge research and influencing work in England, Scotland, and Wales.

As we embark on the delivery of our new 10-year strategy, we are looking for a new co-opted member that can and add to the skills of a high-performing sub-committee of our Board of Trustees.

This is an excellent opportunity to contribute your expertise; by providing strategic insight and guidance on the safe, inclusive, equitable and impactful services we provide our members to help them out of homelessness.

We are looking for people that:

· Care deeply about improving systems and services and ending homelessness

· Have skills and experience in service delivery and/or service design

· Communicate clearly and can work well with others — including trustees, staff and members

If this sounds like you, we look forward to hearing from you.  You do not need previous board experience. We will support you to develop the skills and confidence needed for the role.

What matters most is your commitment, your perspective, and your willingness to help us make good decisions.

To apply, please submit any of the following:

· A short expression of interest (max. 500 words) explaining why you want to join and what skills you bring (with or without current CV)

Or

· Audio/video format application (max. 3-4 minutes)

To understand more about the role, please get in touch if you would like an informal conversation beforehand.

Applications should be submited via email by Thursday 25 June 2026.

Shortlisted candidate will be invited to an informal group discussion/scenario situation with Chair of the Committee, Executive Director of Client Services, and an Expert by Experience, which will take place on Thursday 2 July, online.

Formal appointment will then be made by the Crisis Board in July with the first Committee meeting in August 2026.

About Us

Crisis is here to end homelessness for good. Over the next ten years, our aim is to:

1. We’ll campaign across England, Scotland, and Wales to push for the policies needed to end homelessness. We’ll also challenge unfair treatment and harmful stereotypes about people who are homeless.

2. We’ll open a network of Crisis Centres across the UK. Each Centre will offer high‑quality support to people who need it and create a plan to end homelessness in the local area. We’ll also provide more than 1,000 homes for our members by launching a new housing company that shows how giving people a stable home first can end homelessness.

3. We’ll bring people from all over Britain together to help—landlords, employers, teachers, healthcare workers, and anyone else who wants to make a difference. Everyone has a role to play in ending homelessness

About the Client Services Governance Committee:

· The committee is made up of 3x Trustees and an Expert by Experience who has previous lived experience of homelessness; there is currently no member involvement on the committee

· Makes sure Crisis’ services are delivered safely, professionally, and to a high standard, and giving the Board confidence that this is happening.

· Oversees safeguarding across all Client Services, and helping to build a culture where safety, awareness, and the wellbeing of everyone who comes into contact with Crisis, are top priorities.

· Provides a space to review and challenge how Client Services are governed — including how incidents and complaints are handled.

About the Role of co-opted member:

• Reporting to: Chair of Committee 
• Term: 3 years, with potential for re-appointment for a second term
• Commitment: Attending and actively taking part in the Client Services Governance Committee meetings — usually five times a year and typically held online.
• Remuneration: Reimbursement of travel, childcare and other agreed costs (although co-optee roles are voluntary and generally unpaid)

Purpose of the role:

· To work collaboratively with trustees, senior leadership and Experts by Experience to strengthen the impact of Crisis services

· To help guide the big decisions about member services and ensuring members have safe, positive experiences — keeping Crisis focused on its mission to end homelessness.

· To support the committee in understanding how well Crisis’ services are working and helping to make sure standards and legal requirements are consistently met.

· To review reports about risks, complaints, incidents, and safeguarding issues that affect members.

· To oversee the delivery of impactful and effective tenancy support for Crisis’ new work in housing supply and the development of Crisis Centres.

· To offer insight into what good member support looks like, sharing perspectives on member experiences, and highlighting best practice to inform decisions.

Person Specification:

· Experience in design and best practice in delivery of services to disadvantaged groups

· Excellent communication and collaboration skills, with the ability to work effectively with trustees, staff, and external stakeholders

· Someone who can take part in respectful discussions, ask thoughtful questions and help us make balanced decisions as part of a team

· A commitment to get to know Crisis, including our mission, values and aims, prepare for and attend meetings, engage and contribute

· Awareness of charity governance or a willingness to learn more

The personal styles and behaviours that work best for Crisis:

· Our Board and committees are friendly and supportive, and we are looking for people who listen actively and respect different opinions

· We need people who can ask tough questions, solve problems and make decisions based on evidence

· You should believe that homelessness can be ended and be ready to challenge the idea that it’s something we just have to accept

· You’ll be committed to equity, diversity and inclusion, and help make sure these values are embedded in our culture and in everything Crisis does

· You’ll set a positive example through your behaviour, your values, and the way you work with others

Admin Volunteer, Community Fundraising [Bristol]

Are you looking to use your admin skills to make a difference?

Information about the role

You’ll provide admin support to your local Community Fundraising team. This may include data entry, sending emails and completing research. This will make sure all our donors receive great supporter care, as well as helping us reach more potential supporters. 

Location: Bristol

Suggested contribution: One day per week (can be flexible around your commitments).

Availability: Volunteering will take place at a time that suits you, within Monday-Friday, 9am – 5pm

The above is the essential information you need to know. You can apply now by clicking ‘fill in an application’ or read on more for details. 

Main activities may include:

• Researching new audiences such as schools, local businesses and faith groups based near the Shelter office.

• Support Regional Community Fundraiser in approaching new supporters.

• Provide supporters with fundraising materials and updates on our work by post and email.

• Maintaining supporter records on our database.

• Maintaining basic income spreadsheet such as Just Giving page totals.

• Preparing fundraising packs, posters and documents.

• Distributing flyers and posters in your community to promote our fundraising events.

This role fights the housing emergency by supporting our Community Fundraisers to raise money that enables Shelter to provide advice, support and campaigning for change.

Benefits of volunteering with Shelter

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experiences our volunteers bring to Shelter are valued as much as their contribution through volunteering.

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.

Your skills and experience 

We’d love the volunteer in this role to have good communication skills and be confident with using IT. But the most impotant thing for this role is that you are passionate about joining our fight for home!

Supporting you

• You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook.

• The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences. 

• You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance. 

• You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders.

Next steps

You can apply for this role by clicking ‘fill in an application’. If you need to apply by an alternative method, please contact us.

We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further.

Upon offer of role, you will be asked to declare any unspent convictions. Having a criminal record does not automatically mean you can’t volunteer with us. We will have a conversation with you to discuss the convictions in relation to the role you have applied for. Sometimes it may limit the ways you can get involved. Please contact us if you require more information.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

 As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising events organisers have the exciting and varied role of helping plan and deliver local fundraising events to raise the vital funds needed to help cats. Our fundraising events organisers use their passion for cats and people to plan cake sales, barn dances, quiz nights and everything in between.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

 What we need from you

You’ll be:

· planning fundraising events and activities like cake sales, quiz nights and barn dances

· providing the treasurer with information on funds raised from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising events organisers usually spend two to three hours per week in this role, which is flexible and can be shared by more than one volunteer.

 You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.