Recruitment volunteer roles
Provide a welcoming and supportive first point of contact for clients and visitors across our Dudley and Wolverhampton offices.
Role Responsibilities:
• Provide reception cover and welcome clients into the Information Hub.
• Carry out initial triage by listening to clients’ needs and directing them appropriately.
• Book in clients who have appointments with advice staff
• Handle calls and emails, and record client information accurately.
About You:
• Friendly, approachable, and empathetic.
• Good communication and basic IT skills.
• Organised, reliable, and able to work independently and in a team.
• Willing to travel between Dudley and Wolverhampton offices.
Commitment:
• Volunteer 1 day a week (you can volunteer if you want up to 5 days a week), volunteering between the hours of 9am – 3pm, for minimum 6 months commitment.
NO EXPERIENCE NEEDED, FULL TRAINING WILL BE PROVIDED
Plus, we'll reimburse your travel expenses (fuel or bus fares, car parking), so volunteering won't cost you anything but your time.
Why Volunteer with Us?
✨ Valuable Experience: Gain practical skills and a sense of fulfilment with a trusted charity that has over 80 years of experience.
✨ Training and Support: Enjoy comprehensive training and ongoing support to help you succeed.
✨ Social Connection: Meet like-minded individuals and become part of our wonderful team.
✨ Personal Fulfilment: Experience the joy of making a real difference in someone's life.
✨ Flexible Hours: We offer flexible volunteering hours to suit your lifestyle.
✨ Health and Wellbeing: We prioritise the wellness of our volunteers, contributing to professional success.
✨ Professional Development: We're committed to continuous development and growth opportunities.
✨ Diversity and Inclusion: We embrace individuals from all walks of life and encourage authenticity.
What Our Volunteers Say:
"Now that I am retired, volunteering at Citizens Advice gives me a purpose in life. I feel I can serve my community and make a difference to local people who are in difficulty. I learn a lot, use my skills and discover new skills as well as having new and varied experiences every day."
-Volunteer Generalist Advisor
"I now feel braver when looking at new job opportunities. I can utilise my skills and experience from volunteering in the hubs."
-Cost of Living Support Hub Volunteer
Ready to make a difference?
For further information about the individual roles, please visit our website:
If you require any of the information in an alternative accessible format, please let us know and we will be happy to assist.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Second Home is a youth movement that empowers migrants and refugees to flourish in the place that they call home. Our overnight activity camp for young people aged 14-18 is a chance for young people to come together and have five days of fun and excitement, supported by a dynamic and dedicated team of leaders and staff.
An OSH Leader is a supportive adult, a role model, and someone young people can feel safe being themselves around. It’s about creating a warm, fun, and consistent presence during residentials — helping young people with refugee and migrant backgrounds feel welcomed, included, and at home.
Youth Leaders for this project will be responsible for facilitating the camp, and will be directly in contact with, and responsible for, the participants. During the camp they will be ‘on duty’ full-time, meaning that they will spend the whole time with the participants, including at meals.
THIS ROLE IS ONLY FOR PEOPLE LIVING IN THE UK. We will arrange Zoom interviews with applicants separately.
Responsibilities:
- Interacting and forming a bond with the participants
- Creating and running fun and engaging activities for the participants
- Looking after the participants’ welfare, and ensuring that they feel cared for and secure
- Managing the participants’ behaviour and setting clear boundaries
Expectations and requirements:
- All applicants must be interviewed and be willing to provide references on request.
- Youth Leaders must set a positive example of behaviour and involvement for all participants, and adhere to the volunteer guidelines.
- Youth Leaders may be required to prepare activities for participants at the camp. If asked, this must be completed in plenty of time to allow any materials or equipment to be sourced.
- Applicants should be aged 20 or above.
- Applicants must be eligible for DBS clearance (no criminal record that prevents applicants from working with children)
- Youth Leaders must raise any safeguarding concerns swiftly and follow safeguarding procedures
- Youth Leaders must follow all Our Second Home policies and procedures of (which will be explained at the Camp training days).
- Anyone attending an OSH residential must test negative for COVID-19 prior to attending the programme, regardless of whether they have received a vaccine or not.
Essential skills:
- Flexibility, adaptability and ability to improvise
- Ability to build connection quickly with peers and young people
- Ability to work in a team and communicate effectively
- High level of organisation
- High levels of empathy and patience
- Awareness and sensitivity that some participants might be suffering from trauma
Additional desired skills:
- Experience working with and/or caring for young people aged 14-18
- Experience working with refugees and/or asylum seekers
- Experience working with young people with special educational needs and/or disabilities
- Language skills: Arabic, Dari, Pashto, Tigrinya, Somali
- First Aid training
- Creative or artistic abilities
- Sports leadership
- Ability to prepare fun and engaging activities for young people
We particularly encourage applications from those who have lived experience of being a refugee.
Please ensure you are available to come to all the following events - specific dates can be found on the application form:
- Training
- Pre-Residential Prep Day (on site)
- Residential, in full
- Feedback & thank you afternoon
QUOTES:
- “Having the professional [welfare] support made me feel very support and more comfortable with the work” – BT
- “The atmosphere of fun, respect, care, and community is what made the young people so comfortable and connected” – BT
- “The leaders were all awesome – it was incredible to work in a team so full of hard working, intelligent, experienced people” – BT
- “Seeing the kids bursting out of their shells and that being the norm rather than just exceptions was just incredible.” – CA
- “It honestly surpassed anything I could have hoped for” – LK
Structure:
Youth Leaders will be supported by the Welfare Support Lead(s), who will be their main contact in the build to and throughout the camp. The Welfare Support Lead(s) will run team meetings at the end of each day and be on hand to advise and manage the Youth Leaders.
The client requests no contact from agencies or media sales.
Role title
Trustee
Role purpose
As a trustee of Community Resource, you’ll play a key role in guiding the charity’s direction and ensuring we stay true to our mission.
You’ll provide strategic leadership and oversight, working closely with the CEO and leadership team to help us achieve our goals and deliver lasting impact.
Trustees take part in board meetings and may also contribute to subcommittees or working groups focused on areas such as finance, risk, events, and safeguarding.
You may also represent Community Resource externally, helping to build relationships with partners, supporters, and stakeholders and attend inspiring events that celebrate and support rural communities across Shropshire.
Requirements
We’re particularly keen to hear from individuals with current or recent senior-level experience in areas such as law, business accounting, IT, cybersecurity, health, or entrepreneurship. These skills are especially valuable as we navigate growth and innovation.
However, we also warmly welcome interest from those with other relevant expertise or lived experience that could benefit our organisation and enrich the board’s perspective.
Location
Shrewsbury, Shropshire
Salary
Unremunerated, but reasonable expenses may be reimbursed.
Commitment
The board meets eight times a year, combining in person and online sessions (usually Tuesdays, 4– 7pm), including our AGM. Additionally, there is an annual trustee and leadership team away day.
Length of term
All trustees are appointed for an initial term of three years and are eligible to re-stand for election for up to a maximum of two subsequent terms.
Step 1
Submit your CV and a covering letter describing your rationale for applying and the skills you can bring to the role of trustee.
Step 2
Have an initial conversation with the CEO and/or Chair of the Board of Trustees.
Step 3
If both sides agree there’s a good fit, you’ll be invited to meet members of the wider board for an interview.
Step 4
The interviewing trustees will make a recommendation to the board regarding your appointment. You will receive a written response as to whether the board is proceeding with your application for joining the board and if successful, arrangements for your induction.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bright Futures UK is looking for passionate and knowledgeable Key Stage 3 English tutors to provide educational support and a fun, safe learning environment for young people living with serious illnesses.
"The phrase "time flies when you are having fun" comes to mind. It's been a really joy teaching my student." - Volunteer Tutor
What will you be doing?
Run tutoring sessions online to support a young person for one hour per week
Offer subject area knowledge and expertise related to KS3 English
Help to combat social isolation through fun and engaging tutoring sessions.
Adhere to safeguarding policies and report concerns to the BFUK Team
What are we looking for?
- Subject Knowledge: Strong understanding of KS3 English concepts and specifications.
- Teaching Skills: Ability to explain complex ideas in a clear and engaging way.
- Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.
- Reliability: Consistent availability for the agreed-upon time commitment.
- Adherence to safeguarding policies and report concerns to the BFUK Team
What difference will you make?
- Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.
- Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.
- Future Opportunities: Equip students with the knowledge and skills they need to succeed.
What will you gain?
- Enhanced DBS will be provided
- Safeguarding Level One Training
- Skill Development opportunities
- Direct experience working with children and young people
You must be a UK resident and be at least 18 years old.
Location
Remote/Online
Time
1 Hour per Week
Duration: 14 Weeks minimum
As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.ed
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bright Futures UK is looking for compassionate and knowledgeable beauty professionals to mentor a young person living with long-term illnesses.
"The mentoring sessions with my volunteer were the perfect fit! I've loved working with them." - J (18 years old)
What will you be doing?
- Run six mentoring sessions online for one hour a week, supported by our Programme Team
- Offer advice and insights related to nail tech skills
- Help the young person explore potential career paths in the beauty/nail tech industry
- Share your own experiences and knowledge to inspire and motivate.
- Adhere to safeguarding policies and report any concerns to BFUK
What are we looking for?
- Expertise in beauty industry: Profound knowledge and experience in beauty, preferably in areas like nail design, techniques and trends.
- Mentoring and Communication: Ability to mentor effectively, offering guidance and support to a young person with clarity and empathy.
- Flexibility and Commitment: Willingness to commit to at least 5-6 weeks of 1-hour sessions
What difference will you make?
-
By volunteering as a Mentor, you’ll play a vital role in empowering a young person to take control of their health and future, helping them to achieve their goals despite the challenges they face.
As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum of 2 court days per month attendance requiured. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bright Futures UK is looking for passionate and knowledgeable Key Stage 3 Science tutors to provide educational support and a fun, safe learning environment for young people living with serious illnesses.
"The phrase "time flies when you are having fun" comes to mind. It's been a really joy teaching my student." - Volunteer Tutor
What will you be doing?
Run tutoring sessions online to support a young person for one hour per week
Offer subject area knowledge and expertise related to KS3 Science
Help to combat social isolation through fun and engaging tutoring sessions.
Adhere to safeguarding policies and report concerns to the BFUK Team
What are we looking for?
- Subject Knowledge: Strong understanding of KS3 Science concepts and specifications.
- Teaching Skills: Ability to explain complex ideas in a clear and engaging way.
- Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.
- Reliability: Consistent availability for the agreed-upon time commitment.
- Adherence to safeguarding policies and report concerns to the BFUK Team
What difference will you make?
- Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.
- Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.
- Future Opportunities: Equip students with the knowledge and skills they need to succeed.
What will you gain?
- Enhanced DBS will be provided
- Safeguarding Level One Training
- Skill Development opportunities
- Direct experience working with children and young people
You must be a UK resident and be at least 18 years old.
Location
Remote/Online
Time
1 Hour per Week
Duration: 14 Weeks minimum
As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bright Futures UK is looking for passionate and knowledgeable Key Stage 3 Maths tutors to provide educational support and a fun, safe learning environment for young people living with serious illnesses.
"Thanks to the tutoring and exam prep I was able to achieve over 85% on all my exams, which resulted in me getting distinction credits on my course." - A-Level maths student
What will you be doing?
Run tutoring sessions online to support a young person for one hour per week
Offer subject area knowledge and expertise related to
Help to combat social isolation through fun and engaging tutoring sessions.
Adhere to safeguarding policies and report concerns to the BFUK Team
What are we looking for?
- Subject Knowledge: Strong understanding of KS3 Maths concepts and specifications.
- Teaching Skills: Ability to explain complex ideas in a clear and engaging way.
- Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.
- Reliability: Consistent availability for the agreed-upon time commitment.
- Adherence to safeguarding policies and report concerns to the BFUK Team
What difference will you make?
- Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.
- Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.
- Future Opportunities: Equip students with the knowledge and skills they need to succeed.
What will you gain?
- Enhanced DBS will be provided
- Safeguarding Level One Training
- Skill Development opportunities
- Direct experience working with children and young people
You must be a UK resident and be at least 18 years old.
Location
Remote/Online
Time
1 Hour per Week
Duration: 14 Weeks minimum
As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bright Futures UK is looking for passionate and engaging tutors to provide educational support to primary aged pupils in Maths and English and a fun, safe learning environment for young people living with long-term illnesses.
"My student's confidence has come miles forward and my favourite part of the week is working with her on her maths and English!" - Primary Volunteer Tutor
What will you be doing?
-
Run tutoring sessions online to support a young person.
-
Offer subject area knowledge and expertise related to KS1 and KS2 Maths and English.
-
Help to combat social isolation through fun and engaging tutoring sessions.
-
Adhere to safeguarding policies and report concerns to the BFUK Team
What are we looking for?
-
Subject Knowledge: Strong understanding of Primary Maths and English Curriculum.
-
Teaching Skills: Ability to explain complex ideas in a clear and engaging way.
-
Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.
-
Reliability: Consistent availability for the agreed-upon time commitment.
-
Experience working with SEN learners is an advantage
-
Adherence to safeguarding policies and report concerns to the BFUK Team
-
You must be a UK resident and be at least 18 years old.
What difference will you make?
-
Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.
-
Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.
-
Future Opportunities: Equip students with the knowledge and skills they need to succeed.
What will you gain?
-
Enhanced DBS will be provided
-
Safeguarding Level One Training
-
Skill Development opportunities
-
Direct experience working with children and young people
As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.
The client requests no contact from agencies or media sales.
About Proteus
Proteus is an award-winning theatre company that believes the audience is as vital as the artist. The company holds that truly dynamic and relevant theatre emerges when audience and artist inspire each other’s imagination. Quality, integrity, and innovation lie at the heart of Proteus’ work and form the criteria by which its success is measured. Founded in 1981 and based in Basingstoke, Hampshire, Proteus has a long-standing history of creating and presenting high-quality work that serves both local and national audiences.
The Role
Proteus is actively seeking new members to join its Board of Trustees, offering the opportunity to make a meaningful impact. The company is committed to transforming society through radical acts of kindness and believes in the universal value of the performing arts. Trustees will support Proteus’ mission to make culture thrive within the local community while helping to deliver theatre that tours across the UK.
Trustees contribute to creating innovative theatre and support leading artists working in the performing arts today. They help bring diverse forms of art—including theatre, circus, music, spoken word, visual art, cabaret, and film—to Basingstoke communities at accessible prices.
Beyond producing touring theatre, Proteus operates as a non-profit organisation that runs an arts centre, artists’ studios, a gallery, a café, and a wide-ranging programme of support for artists. Trustees engage with a dynamic organisation whose activities span local and international stages.
Serving as a Trustee offers a fulfilling and enjoyable experience, providing opportunities to meet artists from across the industry, collaborate with Proteus staff and fellow board members, and help shape the future of one of the South’s most exciting arts organisations.
Who Proteus is Looking For
Proteus seeks individuals who are enthusiastic and passionate about the arts as a force for social change. Prospective trustees should share the company’s conviction in the transformative power of the arts and its commitment to inclusivity. Proteus actively encourages applications from people with diverse backgrounds, skills, and experiences.
Even those who feel they may not meet every criterion are encouraged to get in touch, as the organisation values the whole person and provides support for new trustees to develop their skills on the job.
Trustee Responsibilities
Trustees serve on a voluntary, unpaid basis. The primary purpose of the board is to ensure that Proteus achieves its objectives. Trustees are expected to:
-
Attend four board meetings per year (usually via Zoom) for a minimum term of three years and participate in an annual one-day board retreat in Basingstoke.
-
Attend Proteus performances and events when possible.
-
Support fundraising activities where possible.
-
Provide advice and guidance to staff as required.
-
Commit to the mission and values of Proteus.
-
Understand and accept the legal duties, responsibilities, and liabilities of being a Trustee.
-
Ensure Proteus is well-governed and complies with its constitutional and charitable objectives.
-
Act as ambassadors for Proteus, opening doors and helping expand networks and contacts.
-
Contribute actively to Proteus’ strategic direction and development, offering ideas, connections, and support in growing its network of partners, supporters, and donors.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
Purpose of the role
In this important role, you will be responsible for assessing the eligibility of applicants for our grants and services, in adherence with Variety’s structured grant management approach (guided interviews, weighted scoring and panel review) to maximise impact for disabled and disadvantaged children and young people.
You will be required to handle grant applications and supporting information with the utmost confidentiality, following organisational policies to ensure the privacy and security of all sensitive and personal information.
Using our defined eligibility criteria and assessment tools, you will evaluate applications and conduct fair and consistent assessments, making award recommendations to support the decision-making process. You will bring an independent voice, playing a key role in ensuring that decisions are made fairly, equitably and transparently and will be required to support your recommendations with evidence of sound analysis and reasoning.
Key Responsibilities
• Review applications and supporting evidence prepared by the case management team.
• Clarify points with applicants when required (within agreed boundaries).
• Conduct structured, remote assessments (by telephone/video call) to understand need, urgency and likely impact on the child, their family life and communities.
• Establish the baseline for monitoring and evaluation by articulating the impact of the intervention.
• Where applicable, use the weighted assessment tool (base on the eligibility criteria and the Theory of Change) consistently and document clear, impartial rationales to prioritise need.
• Prepare concise, written recommendations aligned to policy, criteria and evidence.
• Attend quarterly Assessor Network meetings, which are a forum for sharing good practice, peer support, news sharing, undertaking essential training and reward and recognition.
Optional, Additional Responsibilities
• Where applicable, support the Impact Monitoring and Evaluation team to undertake post-award follow-up interviews to measure the impact made over time.
• Where applicable and available, represent Variety at events, presentations of awards and through online content.
Adherence to Policy and Quality
• Act as a beacon of good practice in fair grant assessment.
• Uphold safeguarding, confidentiality, GDPR, equality, diversity and inclusion (EDI) and anti‑bias standards throughout the assessment process.
• Escalate concerns (quality, safeguarding, unusual risk, conflicts of interest) in line with policy.
• Follow process controls and segregation of roles, supporting a robust, auditable trail.
• Participate in induction, refresher training, and calibration sessions to ensure consistency and continuous improvement.
• Adhere to Variety’s Code of Conduct.
Time Commitment
• Assessments: the time commitment for these varies and is flexible but we expect you will be spending 4 – 8 hours per month on these, dependent on demand and pool of assessors.
• Assessor Network: hybrid meetings that will last 1.5 – 2 hours and will be held quarterly.
• Training: short modular induction plus periodic refreshers usually rolled into Assessor Network meetings.
Support & Supervision
• Induction & training: policy, criteria, assessment skills, impact tools, safeguarding, data protection.
• Ongoing support through Programme Manager, Programmes Support Officer and Head of Programmes.
• Expenses: out‑of‑pocket expenses will be reimbursed in line with Variety’s Expenses Policy.
Impact Measures (Volunteer‑Appropriate)
• Timely completion of assigned assessments; adherence to guidance and safeguarding.
• Quality of written rationales; consistency of weighted scoring.
• Constructive contribution to committee discussion and calibration.
• Positive feedback from applicants (tone/respect) gathered via staff.
• Case study preparation
Person Specification
We welcome people from many walks of life. If you’re feel that you are the right person for this role but are unsure whether you “tick every box,” please still consider applying; training and support are provided.
What you’ll bring (essential)
• Fair assessment mindset: you can weigh information against clear criteria and explain your reasoning.
• Analysis skills: comfortable reviewing forms/evidence and using a simple scoring tool. Able to summarise and analyse complex information to extract relevant data, paying attention to detail.
• Communication: great written and spoken English (we have templates to help).
• Lived experience or insight: personal, professional or volunteer experience that helps you understand the challenges faced by disabled or disadvantaged children and young people (or you can demonstrate thoughtful knowledge of these issues).
• Friendly and approachable: comfortable conducting sensitive conversations by telephone/video call with empathy and professionalism.
• Reliability and care: you follow guidance, meet agreed timeframes where you can, and ask for help if something isn’t clear.
• Values & conduct: commitment to equality, diversity and inclusion; willing to complete safeguarding training and a DBS check.
Helpful extras (nice to have, but not essential)
• Comfortable using basic digital tools (email, online forms, video calls) – we can show you the rest.
• Experience in any of the following is desirable:
o Grant-making
o Community/children’s services
o Health/education/SEND
o Occupational Therapy
o Social care
o Structured interviewing
o Teaching
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.