98 Service delivery manager volunteer roles

Transport for All is looking to appoint up to six new Trustees, including a Treasurer, to help guide our work.

We are the UK’s leading Disabled People’s Organisation working on travel and accessible transport. We are led by and for disabled people, and have a proud history of influencing policy and advocating for change so disabled people have the freedom to make the journeys we want.

As a Trustee, your professional skills and expertise will influence our governance and support our team to reach our goal of transport justice for all.

We particularly welcome applications from disabled people, and are looking for people who can bring skills and experience in areas including finance, law, HR, communications, transport, government and consultancy.

Please download our trustee recruitment pack for information on the role and how to apply.

White Lodge Centre provides services that enable those with a range of disabilities, their families and carers to lead fulfilling lives. Supporting over 2,500 people across Surrey, the charity delivers a range of specialist services that help people build independence, confidence and meaningful connections at every stage of life.

Following a significant period of modernisation, White Lodge is entering an exciting new chapter. With strong governance, modern infrastructure and a clear strategic direction, the charity is well positioned to build on its foundations. The Active Plan 2025–30 (linked in the Application Resources section at the bottom of this advert) sets out an ambitious vision to strengthen its community reach, champion the voices of people with disabilities and help create a more inclusive Surrey where everyone can thrive.

The charity is now seeking a Chair of the Board of Trustees to help bring that vision to life. This is an opportunity to join a well-established, values-led charity at a pivotal point in its journey to provide strategic leadership, bring fresh perspectives and work alongside the Board and Chief Executive to shape White Lodge’s next chapter.

Role Overview

Alongside your duties as a Trustee, you will provide strategic leadership to the Board, ensuring strong governance, accountability and oversight of White Lodge. 

Working closely with fellow Trustees and the Chief Executive, you will ensure the charity operates in line with its charitable purpose, legal obligations and strategic ambitions while responding to new opportunities and challenges.

You will champion ethical leadership, encourage robust debate, and ensure decisions are principled, well-governed and strategically sound. 

The Chair plays a key role in fostering an effective, collaborative Board and building strong relationships with Trustees, senior leaders and external stakeholders to support White Lodge’s long-term success and strategic ambitions. 

The initial term for this position is 3 years, with the possibility of extending for another 3 years.

Key Responsibilities

• Promote and uphold high standards of governance, ensuring compliance with Charity Commission, Companies House and relevant legislation. 

• Chair Trustee Board meetings, setting agendas that prioritise strategy, risk, performance and impact. 

• Model ethical, values-led leadership and act at all times in the best interests of White Lodge. 

• Work in close partnership with the Chief Executive to ensure governance aligns with delivery of the Strategic Plan, while maintaining clear boundaries between governance and operational management.

• Ensure effective oversight of financial stewardship, safeguarding, risk management and organisational performance. 

• Ensure risk and assurance processes are embedded across Board and committee work.

• Oversee Board effectiveness, including annual evaluations, Trustee development and succession planning. 

• Lead regular review of Board composition, skills and diversity. 

• Support Trustees to understand and discharge their duties as Charity Trustees and Company Directors. 

• Work closely with Committee Chairs to ensure effective reporting, escalation of risk and alignment with Board priorities. 

• Represent White Lodge externally where appropriate, acting as an ambassador for the charity and helping to strengthen its reputation, build strategic relationships and develop partnerships that support White Lodge’s long-term ambitions.

• Maintain up-to-date awareness of charity governance practice, regulatory developments and sector expectations. 

• Participate in Board committees if appropriate, recognising that committee responsibilities may evolve over time to reflect the needs of the organisation.

Time Commitment

This is a voluntary role. The typical time commitment includes:

• Quarterly Trustee Board meetings (evenings; in person)

• Annual Board Away Day / strategic planning session (full day; in person)

• Attendance at bi-annual committee meetings if appropriate, to be agreed with the Board

• Regular liaison with the Chief Executive and Committee Chairs (hybrid)

• Preparation time and occasional external representation (hybrid)

Experience & Person Specification

To be successful in this role you will bring:

• Significant senior leadership experience, with experience of governance, Board leadership or working alongside Boards. This experience may have been gained within the charity, public or private sectors.

• A strong understanding of strategic leadership, sound governance and organisational oversight, or the ability to develop knowledge of charity governance quickly.

• Experience contributing to organisational performance, strategic planning, risk management and effective decision-making.

• The ability to chair meetings, facilitate constructive discussion and build consensus across a diverse group of stakeholders.

• Excellent communication, influencing and relationship-building skills, with the confidence to represent White Lodge externally and develop strong partnerships. 

• Sound judgement, integrity and a collaborative, values-led leadership style. 

• A genuine commitment to White Lodge’s vision, mission and values, and a passion for creating inclusive opportunities for children, adults and families. 

We welcome applications from individuals who bring diverse perspectives and lived experience relevant to White Lodge’s mission. We recognise that exceptional Chairs come from a wide range of backgrounds and experiences, and encourage applications from people who share White Lodge’s vision, values and commitment to creating an inclusive society. 

How to Apply

To express your interest in becoming the next Chair of Trustees at White Lodge, please complete the form linked within the “Redirect to recruiter” button.

As part of the form, you’ll be asked to provide:

• Your personal and contact details

• Information relating to your eligibility to act as a charity trustee, including any conflicts of interest

• Declarations relating to safeguarding, DBS checks and the accuracy of the information you provide

• Your CV

• A cover letter

Your cover letter should explain:

• Why you are interested in becoming Chair of Trustees at White Lodge

• How your skills, experience and leadership approach align with the role

• What you would bring to the organisation as Chair, with reference to the person specification where appropriate

We encourage you to keep your cover letter to no more than two pages of A4.

The deadline for applications is 9pm on Sunday 20th September 2026, although applications will be reviewed on a rolling basis and first stage conversations may take place before the deadline. We will not conduct final stage interviews until after the deadline has passed to ensure we consider all applications.

The recruitment for this position is being exclusively managed by Radiate Hiring. If you have any questions, need to request adjustments for the application process or would like to discuss the position further then you can do so via the "Redirect to recruiter" button.

Ready to make a positive difference to the lives of young people in your community? 

Searching for an impactful volunteering opportunity that works around your schedule? 

Looking to meet like-minded people and work together to support a worthwhile cause? 

At ReachOut we’re offering all that and more through our exciting opportunity to volunteer as a mentor in a local school! 

How it works? 

• Give just two hours of your week to support young people aged 9-14 to build key socio-emotional skills and grow in confidence. 

• Choose a 12-week project at one of our partner schools in your area that fits your schedule. 

• Work with like-minded volunteers with support from ReachOut staff as you get stuck into collective mentoring activities and engaging group games. 

• From creative, to active, to thought-provoking activities on our curriculum, there are so many opportunities to watch your mentees build team-working, problem solving and emotion management skills thanks to your support. 

• If you love it like we think you will, choose to volunteer on as many short programmes as you want! Gain recognition for your hours and through our Mentor of the Term Awards! 

Is this the right opportunity for me? 

• Feel a part of something bigger as you support young people who are constrained by circumstances. 

• Develop your own soft skills that employers look for, including initiative, teamwork, communication and leadership skills. 

• Feel supported by inclusive training ahead of starting and weekly support from your Youth Development Lead on your project, giving you everything you need to excel as a mentor, even if it’s your first time! 

• Don’t be out of pocket! - Simply claim your travel expenses back up to £4/day. We also cover the cost of your enhanced DBS check which is organised for you as part of your onboarding process.

Aim of this role
Assessor volunteers support the drop-in sessions in our offices and outreach. They discuss with clients the issues they have come to us for help with. After this (and with full support from the supervisor), assessors discuss next steps and actions with the client to help resolve their issues.

As an Assessor, you will be a part of the service delivery. You will:

• complete an induction to Citizens Advice and training for your role

• help with the drop-in sessions

• complete full assessments with our clients, following CAML processes and procedures

• record a summary of your interactions with clients in our Case Management System and consult with the Supervisor on the day regarding the relevant next steps

• ensure that equality, diversity and inclusion are promoted in our work

• adhere to Citizens Advice Merton and Lambeth’s aims and principles

• maintain all relevant GDPR rules and regulations

Locations
Our main offices in Kennington, Morden and Mitcham and different outreach locations in Merton and Lambeth. All three offices are well-connected to public transport, and the office in Mitcham has a car park.

What’s in it for you?

• make a real difference to people’s lives

• build on valuable skills such as communication, listening and problem solving, and increase your employability

• work with a range of different people, independently and in a team

• have a positive impact in your community

• be part of a friendly and supportive charity team

• develop transferable skills for employment, training or other volunteering opportunities

• have an opportunity to progress with your training and develop adviser knowledge of some of our key enquiry areas

What we are looking for

You don’t need specific qualifications or skills but you’ll need to:

• excellent communication skills, both written and verbal, are essential

• be friendly and approachable

• respect views, values and cultures that are different to your own

• have good IT skills

• be able to understand information and explain it to others

• be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection

• be willing to undertake training in your role

Satisfactory references are required before joining the charity.

And we’ll reimburse expenses, too.

Commitment
This role requires you attend our offices or outreach locations in person.

Our offices are open to the public from 9.30am to 3pm, five days a week. During your training, you are required to contribute at least one day in one of our offices and Wednesdays each week for online training. After your training is completed, you required to attend one of our offices at least one full day per week in office. Ideally we ask for a commitment to volunteer with CAML for at least 12 months.

Valuing inclusion
Our volunteers come from a range of backgrounds and we particularly welcome applications from racially minoritised people/people of colour, disabled people, people with physical or mental health conditions, LGBTQ+ and non-binary people.

If you are interested in becoming an assessors and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you please contact us. 

How to apply

Please visit our website to find out how to apply

We are registered with the Information Commissioner’s Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy on our website for more information on how your personal data will be processed and stored.

Project Officer

Scotland

£29,835 per annum (pro rata for part time)

Ref: 223REC

Full time 37.5 hours per week – we are happy to talk flexible working

Base: Glasgow

Contract: 12 Month Fixed Term

Disclosure: Basic/Enhanced/ DBS is required for this position as the post holder will be working with school and community groups in the region.

ABOUT THE ROLE

Team: Delivery/ SWNI

As the Project Officer, you will support schools and Local Authorities across Scotland to increase active travel, such as walking, wheeling and cycling. Your work will help pupils, staff and local communities travel in healthier and more sustainable ways.

What You’ll Be Doing

• Deliver behaviour change and engagement projects that encourage active travel.
• Plan, organise and deliver tools and projects that support partners to encourage more walking, wheeling and cycling.
• Build effective working relationships with schools, community groups and local authorities to support these projects. 

This role is ideal for someone who enjoys delivering multiple projects that engage and support partners with a flexible approach to working independently and in teams.

ABOUT YOU

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.

• 3 years’ work experience including experience working with community groups, which may include voluntary work.
• Knowledge of active travel (walking, wheeling and cycling) and an understanding of the barriers faced by underrepresented or disadvantaged communities.
• Experience delivering workshops, presentations and project work, with the ability to communicate clearly and build effective collaborative relationships.
• Strong organisational, problem-solving and workload management skills, with the ability to prioritise tasks and deliver across multiple projects to tight deadlines.
• The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk.

LIVING OUR VALUES

At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are:

Always Learning – curious, open‑minded and committed to continuous improvement.

Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed.

Taking Ownership – proactive, responsible and empowered to make things better.

Delivering Together – collaborative, transparent and motivated by shared success.

Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully.

WHAT WE OFFER

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.

Wellbeing Support

• 28 days’ leave per annum plus bank holidays for full-time employees

• Option to buy an extra week of annual leave (pro-rata for part-time employees) 

• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme

Financial Benefits

• Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays.
• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust 

• Bike, computer and season ticket loans 

• Discount benefits 

• London Weighting Allowance of £4,530 per annum, pro rata for all those living within a London Borough (32 local authority districts plus the City of London).

• Death in Service benefit – 3 x annual Salary 

Family Friendly Policies

• Enhanced maternity and paternity pay 

• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

ADDITIONAL INFORMATION

• Application deadline: 23:59, 20 September 2026
• Interviews will be held via Microsoft Teams during the 5th or 6th October 2026. To apply, please submit a covering letter and CV via the application link.
• We actively welcome applications from people of all backgrounds, particularly those underrepresented in our workforce, including people of colour and candidates with disabilities. Adjustments are available throughout the recruitment process.
• Adjustments are available throughout the application process.

Youth Advantage UK is seeking a Volunteer Deputy Head of Policy to support the Head of Policy in leading and developing its Policy Team and delivering an ambitious programme of policy work aligned with the organisation’s strategic priorities. The successful candidate will contribute to identifying and developing key policy priorities, supporting the design and delivery of impactful policy projects, and helping to shape the organisation’s wider strategic direction.

Working closely with the Head of Policy, Senior Leadership Team and Heads of the Initial Research Team, the Deputy Head of Policy will support the development of evidence-based policy initiatives, monitor emerging policy developments and opportunities, and contribute to building effective relationships with relevant external stakeholders. The role will also involve supporting the development, engagement and training of Policy Team volunteers, strengthening collaboration across the organisation, and contributing to policy-related research, publications and communications.

The successful candidate should have excellent writing, communication and analytical skills, strong IT literacy, and the ability to work effectively both independently and as part of a team. They should demonstrate a strong interest in policy development, research and evidence-based change, together with the ability to manage delegated projects, provide constructive leadership and translate complex policy developments into clear and actionable recommendations.

Responsibilities:

• Support the Head of Policy in leading the Policy Team in designing, developing and implementing impactful project objectives in line with the organisation’s strategic priorities.
• Assist the Head of Policy in identifying and developing key policy priorities and contributing to the organisation’s wider strategic direction.
• Support the management and development of relationships with relevant external stakeholders, helping to enhance the organisation’s visibility, reach and impact.
• Work closely with the Head of Policy and other members of the Senior Leadership Team in identifying and responding to emerging strategic priorities and opportunities.
• Monitor and analyse relevant external trends, developments and policy changes, providing the Head of Policy and wider organisation with timely information and recommendations where appropriate.
• Support the Head of Policy and HR in developing a strong and effective Policy Team, including contributing to the identification of appropriate skills, expertise and development needs.
• Assist in ensuring that Policy Team volunteers are appropriately supported, engaged and trained throughout their period of service.
• Support the Heads of the Initial Research Team in developing and implementing frameworks for initial research that enable effective and efficient research aligned with the organisation’s strategic priorities.
• Work collaboratively with the Communications Team to support the development and implementation of strategies that increase the organisation’s profile, visibility and impact.
• Contribute to the creation of policy-related blogs, articles, reports and other written materials, and support the development of academic articles and research outputs where appropriate.
• Support the Head of Policy and Chief Executive Officer in preparing policy strategies, recommendations and relevant materials for presentation to the organisation’s Trustees.
• Assist in delivering training and knowledge-sharing sessions for other teams within the organisation, helping members understand the policy process, how policy can be influenced and how they can contribute to policy-related work.
• Identify, collate and distribute relevant policy information, research, publications and external developments that may be of interest or value to members across the organisation.
• Take responsibility for delegated policy projects and initiatives, ensuring that agreed objectives and timelines are effectively managed and delivered.
• Provide leadership and support to members of the Policy Team in the absence of the Head of Policy or when delegated to do so.
• Promote effective collaboration between the Policy Team and other teams across the organisation, ensuring that policy considerations are appropriately incorporated into relevant organisational activities.
• Undertake any other policy-related duties or projects reasonably required by the Head of Policy or Senior Leadership Team.

Requirements:

• Experience in policy work, leading key campaigns or programmes
• High-level understanding of policy and practice, ideally in an area related to the organisation’s priorities
• Excellent knowledge of a range of methods and approaches to applying research and development in public policy
• Excellent leadership and organisational skills, with proven experience of setting priorities and motivating team members
• Excellent writing and speaking skills
• IT literacy, including proficiency with Microsoft Office and Google Suite
• Ability to work well independently and in a team
• Strong attention to detail and organisational skills
• Ability to prioritise tasks and manage time effectively

Benefits:

• Gain valuable experience in leading a policy team
• Opportunity to work with a dedicated and passionate team
• Flexible working hours

Join Seen Sisters as a Non-executive Director! 

Help us fund joyful, inclusive spaces for solo women with invisible disabilities. After a successful pilot, we have a goal to secure sustainable income generation and multi-year funding as we expand our grassroots mission. 

Could you be the person to support our community?

This is a voluntary role for now, but we're actively seeking funding and would be happy to explore including your role in future bids.

We are looking for someone with a passion to support our mission, who already has experience of being a director of a company and is aware of the commitment, responsibility and trust required for this role. 

About Seen Sisters

Who we are:

Seen Sisters is for solo women aged 25–55 who live with invisible disabilities. Our community is specifically for those who do not have children or a long-term, stable partner to rely on for emotional, financial, or practical support. These women often appear ‘well’ to others, which means their needs are frequently overlooked by wider society and services. Many face isolation, discrimination, and a lack of tailored support despite experiencing daily barriers that reduce their quality of life.

How we help (our services):

Seen Sisters is a lived experience project that creates joyful, inclusive spaces where solo women with invisible disabilities can reimagine the world on their own terms. We offer peer support, creative workshops, community-led events, and co-designed resources. Our spaces are designed to centre care, accessibility, and empowerment. Through conscious partnerships, collective nourishment, and community voice, we co-create opportunities to be seen, heard, and supported in ways that traditional systems fail to offer.

What will you be doing?

We are looking for a Non-executive Director who holds a speciality within finance and strategy. 

Our goal as a grass-roots organisation is to secure multi-year funding and a strong focus on also developing sustainable income generation streams outside of grant funding, which you would be supporting us to accomplish. 

We have explored sustainable income streams and some ideas to action, however to help this reach its full potential, we need someone with a strategic mind, who can ensure we can generate income in alignment to our mission and values. Alongside providing direct guidance of how to action this. 

We would require you to set up and oversee this focus of work, though we would be able to get volunteers and members of staff to oversee the day to day deliverables. Your focus would be to oversee the important, strategic and legal requirements of this development. 

We work alongside other incredible grass-roots organisations and have support from organisations such as VOSCUR and Black South West Network.

What this volunteer role involves:

* Ideation, strategic planning and development of sustainable income generation activities 

* Overseeing sustainable income generation initiatives and delivery
* Support with researching funding opportunities
* Support with writing funding applications that reflect our mission, values, and deep listening approach
* Prioritising upcoming deadlines with support from the team
* Collaborating with other fundraising partners or members where needed

You might be a good fit if you:
* Are curious, empathetic, and values-aligned
* Can meet us where we’re at and help translate our story into compelling funding language
* Believe in joy, connection, and collective care

* Have experience in developing sustainable income streams for organisations outside of direct grant funding
* Have experience in grant writing, fundraising or storytelling
* Can commit about 2 days a month (ideally Monday or Thursday - flexible)

A few practicals:
* We work remotely and use a shared Drive

* We are a 100% global majority run organisation and we welcome people from all backgrounds to join us
* Allies and those with lived experience are warmly welcomed
* We do regular check-ins on capacity, access and preferences

What are we looking for?

We are looking for someone with demonstrated experience in developing and delivering varied income generation streams for mission-led organisations and writing successful funding or grant applications - whether in community, nonprofit, cultural, or academic settings. 

You’ll be someone who can confidently identify and develop varied income streams outside of the traditional grant funding route and also be well equipped with the skills for crafting funding bids, while being aligned with our mission and values. You should feel confident leading or supporting the end-to-end process.

This is a collaborative role where you’ll help us expand our financial resources in ways that centre the voices and needs of our members. 

Essential experience:

• Experience identifying and pursuing new income opportunities beyond traditional grant funding

• Experience developing diverse income streams, such as trading or social enterprise activity

• Understanding of pricing, costing, and budgeting for income-generating activities

• Bid writing or fundraising writing experience 

• Understanding of how to tailor proposals for different funders and funding streams (trusts, foundations, public sector, etc.)

• Familiarity with the structure, tone and requirements of effective funding applications

• Ability to translate community ideas and visions into fundable language and clear outcomes

• Experience of being a director of a company with a focus of community

• Understanding the responsibility around filing, processes and working with Companies House as a director 

Skills we’re looking for:

• Finance and strategic planning - for long-term organisational sustainability 

• Research skills - able to identify relevant income opportunities and innovative funders that align with our mission

• Strong writing and editing skills - especially persuasive, clear, and values-aligned language

• Confidence using shared online tools (Google Docs, Sheets, email) for remote collaboration

• Time management - able to track deadlines and prioritise tasks across projects

• Good communication - open to feedback and working with a team across access needs

Qualities that matter to us:

• A deep listener - able to hold and reflect the values and priorities of our community

• Collaborative and flexible - willing to meet us where we’re at and grow with us

• Passionate about resourcing joy, care, and connection - not just survival

• Values-led - grounded in feminist, disability justice, or community organising principles

• Reliable and transparent - with regular check-ins on your availability and capacity

• Respects our professional and lived-experience and be willing to work with us in equitable partnership

• Open, honest and reliable 

• Understands the responsibility to our community when taking on a leadership role and prioritising this. 

Our Focus and Impact

Solo women with invisible disabilities are an underserved group whose needs are routinely overlooked. The lack of systemic recognition and support contributes to poorer health, wellbeing, and economic outcomes. By centring their lived experiences, Seen Sisters not only provides vital emotional connection and practical tools, but also challenges societal assumptions around disability, independence, and womanhood. Our work helps participants feel less alone, more empowered, and better equipped to advocate for themselves, while contributing to a more inclusive and liberatory world.

Our Values:

Seeing the experience of solo women with invisible disabilities as unique

Empowering ourselves through co creation

Diversity and inclusion - (intersectionality/decolonial/lgbt plus/flexibility)

Joy and collective nourishment - decolonial, sustainability and reimagining 

Collective liberation - Conscious partnerships with allies

Our Activities:

Seen Sisters supports solo women with invisible disabilities through:

• Socials and Events - Joyful, accessible gatherings that build connection, reduce isolation, and centre collective care.

• Lived Experience Projects - Creative, community-led work that reimagines spaces through the lens of solo disabled women.

• Partnerships & Collective Care - Collaborating with organisations to design more inclusive, responsive environments and systems.

• Garden Projects - Safe and accessible outdoor spaces for members to gather, connecting to each other and nature to improve wellbeing and develop skills.

What difference will you make?

We’re Seen Sisters - an intersectional feminist collective of solo women with invisible disabilities. We’re working to build joyful, connective spaces for our community, and we’re looking for a Non-executive Director to help bring our mission to life.

Explore our Work - https://linktr.ee/seensisters

Read more about our Values and Mission - http://bit.ly/44ZMbtF

We warmly welcome disabled volunteers and allies. If you meet the above criteria and are excited by the opportunity to co-create something meaningful, we’d love to hear from you.

Let us know your access needs, your preferred ways of working, and how you’d like to be involved, we’ll do our very best to support you. 

Before you apply

Working Pattern - 2 days a month for income generation and fundraising. 

With extra time for director duties - hopefully delivered within quarterly director meetings, however there will be times when time-sensitive requests come through, so some flexibility will be needed to work alongside this.

Please provide a cover letter detailing why you are interested in this role and your relevant experience, and a copy of your CV. 

Interviews will be an informal video call with the Co-Directors

Closing Date for Applications: 1st November 2026

We are keen to find the right person for this role, so we may close applications earlier than the stated closing date if we find a strong match. 

Early applications are encouraged