Supporter care officer volunteer roles

CAFÉ VOLUNTEERS – We’re Brewing Something Special in Erdington 

Join a Team that’s making a real difference, one cuppa at a time! 

Start your volunteer journey with Birmingham Hospice, the city’s leading provider of compassionate end-of-life care. 

Location: Rookery House, Erdington 
Role: Cafe Volunteer: Create warm moments by serving delicious coffee, tea and tasty treats while sparking friendly conversations that brighten someone’s day. 

About Birmingham Hospice 
For over 100 years, Birmingham Hospice has been caring for people with life-limiting illnesses across Birmingham, Solihull and Sandwell. We believe everyone deserves dignity, comfort and choice at the end of life. Every day, we support around 670 patients and their families, whether in our hospices, in the community, or in their own homes.

Why this café matters 
Our new Hive in the Park café will be a warm, welcoming space where local people can enjoy affordable food and drinks, connect with others, and feel part of the community. By volunteering, you’ll help create a place of friendship and support and belonging. 

We are looking for friendly and enthusiastic volunteers who would like to assist us in the day to day running of the community café! 

What will I do? 

• Serve drinks and meals, help with serving customers and using the till. 

• Keep the café tidy and welcoming.Be a friendly face for visitors. 

What do I need? 

• Basic kitchen, numeracy and IT skills. 

• A friendly, approachable attitude.You will be part of a friendly, team and there will always be someone nearby to lend a helping hand. 

• Good communication and teamwork.Reliability and willingness to learn 
  (An enhanced DBS check is required for all successful applicants). 

When and where? 

Set in Rookery House, in the beautiful Rookery Park, Erdington, our café will be open seven days a week, Monday to Friday 8am – 4pm, Saturday 9am to 2.30pm and Sunday 10am to 2.30pm 

What’s in it for me? 

• Make a real difference in your community. 

• Receive training and ongoing support. 

• Gain experience and develop new skills such as food and hygiene or barista training. 

• Meet new people and join a diverse, friendly team. 

Ready to join us? 
Be part of something truly meaningful. Contact us today and help make every moment matter! 

Contact details: Anna Shiels, People Officer -  Telephone: 07816 250543 
 

We’re holding a volunteer drop-in at the cafe on Thursday 26th March between 9.30am to 1pm to find out more about the exciting opportunities available.

No need to book. Just pop in and we’ll be there to meet you at the cafe at Rookery House, Rookery Park, 4 Wilberforce Way, Erdington, B24 9AT.

We look forward to meeting you and chatting about what’s on offer over a cuppa!

Location: Birmingham | Commitment: 3-8 hours per week (working week) | Work style: Hybrid

Since 2024, we’ve been honoured to support over 800 individuals on their journey toward a better future. Looking ahead, our 2026 strategic vision is bold. We want to be recognised as a collaborative support service that truly transforms lives. To help make that happen, we’re looking for a passionate and skilled Partnership Manager who can lead the way in building and nurturing strong, impactful relationships with organisations across the homelessness support sector and beyond.

The right person will be central to creating joined-up, holistic partnerships with charities, local authorities, healthcare providers, housing agencies, and community groups who share our commitment to helping vulnerable people rebuild their lives. This role is about making the most of our combined resources, improving how we work together, and ultimately creating better outcomes for those we serve. 

If this sounds like you, someone driven to make a real difference and build meaningful connections, we’d love to hear from you.

Key Responsibilities:

• Build and maintain effective partnerships with key organisations such as DWP (Department for Work and Pensions), Feedo Needo, St Basils, SIFA Fireside, West Midlands Combined Authority (WMCA), Birmingham City Council, local housing providers, community groups, healthcare services, and faith-based organisations.

• Develop relationships with hotels, B&Bs, and temporary accommodation providers to help bridge the gap in emergency housing provision during weekends, evenings, and bank holidays, when many statutory and support services are unavailable.

• Secure in-kind donations by working with local businesses, retailers, and community partners in collaboration with our Fundraising Officer to obtain essential supplies (e.g. hygiene products, clothing, food), as well as gifts and prizes for raffles, events, and seasonal campaigns (such as Christmas gift drives or care packages).

• Act as the lead representative for Diver’s Community CIC in all partnership-related engagements

• Facilitate multi-agency collaboration and strong referral pathways between organisations supporting individuals experiencing homelessness.

• Identify and pursue new partnership and funding opportunities

• Embedding partnership work into the heart of our outreach, support, and service delivery.

• Promote a person-centred, trauma-informed, and inclusive approach in all partnership

• Raise the profile of Diver’s Community CIC by cultivating a strong local presence and actively promoting our mission and impact.

What difference will you make:

• An opportunity to make a real impact on a grassroots organisation.

• You will play a vital role in helping Diver’s Community CIC grow sustainably and extend its impact across Birmingham

• Help unlock opportunities that directly support people experiencing homelessness and housing insecurity.

• Strengthen collaboration, improve access to services, and create pathways that make it easier for individuals to move towards stability

• Ultimately your input will help turn good intentions into meaningful, lasting change.

What We’re Looking For:

• Experience working in partnership or collaborative settings.

• Knowledge or connections with local organisations, businesses, and housing providers in Birmingham and the West Midlands.

• Experience with community fundraising, in-kind donations, or corporate social responsibility initiatives.

• A strong desire to raise awareness of homelessness issues and promote the mission of Diver’s Community CIC in the local area.

• Strong communication skills, with the ability to engage with a wide range of partners including local authorities, charities, businesses, and community groups.

• Understanding of homelessness-related issues, or a genuine interest in learning about the challenges faced by vulnerable individuals in the community.

• Good organisational skills and the ability to manage your time effectively while balancing the voluntary role with other commitments.

Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.

What is a Branch Secretary?

There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.

When would you be needed and where would you be based?

This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.

What would you be doing?

· Managing the branch office (if applicable) and providing support to all volunteers, especially new ones

· Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.

· Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly

· Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.

· Monitor volunteer numbers against the demand for support and recruit new volunteers as needed

· Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.

· Build relationships with regional and central office staff to ensure an effective flow of information.

· Maintaining accurate records of volunteers and cases, submit accurate data to Central Office

· Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions

· Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.

· Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

· Gain experience of holding a key local role with oversight of all SSAFA activity in the local area

· Use your skills, knowledge, and life experience to benefit others.

· Support from your local SSAFA branch and the wider SSAFA community

· Experience, training, and skills that you can highlight on your CV and in job interviews.

· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

· Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.

· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.

· Access to a range of e-learning courses as well as local opportunities to keep your training up to date.

· Support from the Chair of the branch

· Access to the Welfare Team and Volunteer Support Team based at our central office.

· Reimbursement of out-of-pocket expenses

· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

· Friendly and approachable people of any age (18+) with some experience of coordinating people and admin

· Good written and spoken English.

· Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.

· Ability to send and receive emails – you will receive your own SSAFA email address.

· Ability to coordinate a team of people volunteering.

· Willingness to use our on-line case management system (this is covered in the training course)

· Ability to keep within boundaries of the role with regards to reporting any safety concerns etc

· Reliable attitude, contact clients and volunteers promptly, keep appointments etc.

· Ability to maintain confidentiality and keep information safely.

· Access to public transport or a car to travel to meetings, events etc.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Sift is a UK charity providing specialist support, information and advocacy for people affected by self-harm. We work alongside people who have been directly affected by self-harm at every level of our organisation. We are service-user centred, and ensure our service users are at the heart of everything we do. Following an exciting rebrand and the launch of a new website, we are entering a new phase of growth, visibility and influence.

To support this next chapter, we are expanding our Board of Directors and are seeking professional, values-led individuals who share our commitment to compassion, dignity and meaningful change.

All Board roles are voluntary, unpaid positions. Reasonable expenses such as travel will be reimbursed. Please note that we are only accepting applications through the dedicated application form which can be found on the Volunteering page of our website and will not be accepting CVs sent via email. More information can be found in our downloadable recruitment pack - see our website for details. 

The Roles:

Board Secretary

Role Purpose

The Board Secretary helps ensure that Sift is governed with clarity and accountability. This role supports the Board to function well, ensuring that decisions are properly recorded and that governance processes enable the charity’s mission.

Key Responsibilities

• Prepare agendas and papers for Board and sub-committee meetings with the Chair and CEO.
• Take clear, accurate minutes that reflect decisions, context and agreed actions.
• With support from the Head of Operations, maintain key governance records, including trustee details, conflicts of interest and policies.
• Support compliance with the charity’s governing document and Charity Commission requirements.
• Assist with timely statutory filings and good governance practice.
• Act as a trusted point of reference for governance-related queries.

Person Specification

Essential:

• Strong organisational skills and attention to detail.
• Clear, inclusive written communication.
• Respect for confidentiality and sensitive information.
• Commitment to Sift’s mission and lived-experience-informed values.

Desirable:

• Experience in charity governance, company secretarial work or

trustee roles.

• Familiarity with Charity Commission guidance.

Time Commitment:

• 6–8 Board meetings per year, plus preparation time.
• Up to 4 in person meetings in our Bristol based office.

Business Development Lead

Role Purpose

The Business Development Lead supports Sift to grow sustainably, so that more people affected by self-injury can access support. This role brings a strategic lens to income generation, partnerships and opportunity development, grounded in the charity’s values and ethical approach.

Key Responsibilities

• Contribute to the development and oversight of Sift’s income generation strategy.
• Support exploration of new funding, partnership and collaboration opportunities including the expansion and relaunch of our national in-person and online training programme.
• Offer insight and challenge on fundraising, commercial or social enterprise ideas.
• Network with key players in the mental health and wellbeing field.
• Help assess risk, impact and alignment with Sift’s mission.

Person Specification

Essential:

• Experience in business development, commercial income generation, partnerships or strategy.
• Ability to balance ambition with care and ethical decision-making.
• Strong communication and influencing skills.
• Commitment to SIFT’s mission and lived-experience-informed ethos.

Desirable:

• Experience working with charities or social enterprises.
• Knowledge of trusts, foundations, corporate giving or

commissioning.

Time Commitment:

• 6–8 Board meetings per year, with occasional

input outside meetings.

• Up to 4 in person meetings in our Bristol

based office.

Leadership & Governance Director

Role Purpose

The Leadership & Governance Director helps ensure that Sift’s leadership, culture and governance remain strong, inclusive and fit for purpose. This role supports the Board to be reflective, effective and accountable as the organisation grows.

Key Responsibilities

• Provide oversight and constructive challenge on governance, leadership and culture.
• Support trustee recruitment, induction and ongoing Board development.
• Contribute to succession planning and long-term organisational resilience.
• Ensure governance arrangements evolve appropriately with growth.
• Champion equity, inclusion and lived experience at Board level.

Person Specification

Essential:

• Experience in senior leadership, governance, HR or organisational development.
• Strong understanding of effective Board dynamics.
• Confidence in offering thoughtful challenge and strategic insight.
• Commitment to Sift’s mission and values.

Desirable:

• Experience as a trustee, Chair or committee lead.
• Knowledge of safeguarding and people governance in charities.

Time Commitment:

• 6–8 Board meetings per year, with some additional

involvement as needed.

• Up to 4 in-person meetings at our Bristol based office.

Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.

What is a Branch Secretary?

There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.

When would you be needed and where would you be based?

This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.

What would you be doing?

• Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
• Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
• Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
• Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
• Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
• Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
• Build relationships with regional and central office staff to ensure an effective flow of information.
• Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
• Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
• Support from the Chair of the branch
• Access to the Welfare Team and Volunteer Support Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Good written and spoken English.
• Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Ability to coordinate a team of people volunteering.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
• Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to travel to meetings, events etc.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a crimanal record check required? No

RSPCA Alton, Haslemere & Petersfield Branch

We are looking for volunteers to join our Trustee board with expertise in any of these areas:

• Charity finance/ Treasurer
• Marketing/ Social Media
• Fundraising/Retail
• Project management

You will gain new skills and experience as a Branch Trustee whilst enabling us to help animals in our area.

Overview

We are looking for enthusiastic people to take the role as a Charity Trustee, who could devote some time to volunteer for the Alton, Haslemere & Petersfield Branch and support us in boosting our local animal welfare work. Alongside using your expertise, this role will enable you to enhance how we care for and prevent cruelty to animals and drive the implementation of key initiatives. You will serve on the governing body of the charity and be instrumental, alongside fellow Trustees, in the running of the Branch and the implementation of a development plan. At a minimum, you would normally be expected to attend a monthly online committee meeting and to spend further time driving forward our activities.

The Alton, Haslemere & Petersfield RSPCA Branch

We are the local branch of the national RSPCA, but we are also a separately registered charity looking after animals in our local area.

The Branch is in an enviable financial position and employs an experienced member of staff as Branch Manager. Once additional Trustees are in place, we expect to move towards CIO (Charitable Incorporated Organisation) status.

Our main current activities are:

• Providing financial assistance to local people unable to afford unexpected vets’ bills. In the past year, we have allocated £40,000 to this area.
• Collecting petfood donations, which we collate and then pass to our local foodbanks.
• Re-homing cats in the Alton part of our area, organised in co-operation with the neighbouring RSPCA Branch.
• Some fundraising activities, including organising fun Dog Shows.
• We are looking to recruit at least three new trustees to work on significantly developing the Branch over the next few years. Initiatives we are considering are:
• Establishing a comprehensive fostering and re-homing network, across the entire Branch area.
• Major income generation initiatives, including opening our own shops.
• Developing our own animal centre resources, possibly in co-operation with private sector providers in the Branch area.

Core Branch Trustee responsibilities

• Appreciate and support the aims and policies of the RSPCA.
• Work in conjunction with fellow Trustees and Branch Officers and jointly act in making decisions for the best interests of the Branch and the RSPCA.
• Assist the Branch, as appropriate, to work with and assist national RSPCA staff, including but not limited to Inspectors.
• Actively participate in Branch committee meetings and to attend the Branch Annual General Meeting (AGM).
• Actively promote and advertise the society in an ongoing programme to recruit new Trustees and volunteers and welcome new members.
• In conjunction with fellow Trustees, ensure the proper management and control of all activities and decisions.

What we are looking for in a volunteer

We are committed to creating a Board which is representative of our society and encourages people from any background to apply. You will need to be able to work with people and have good interpersonal skills.

What we can offer you as a volunteer Branch Trustee

• Ongoing support provided by our Branch Manager and assistance from relevant national RSPCA staff.
• The platform to utilise your skills and experience to oversee the charity and make decisions that will enhance local animal welfare.
• The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.
• A way to expand your professional and personal network through working with like-minded people.

Practical considerations

• To become a Trustee, you will need to be aged 18 or over and have become a member of our Branch.
• Trustees are elected annually.
• You must not be disqualified from being a Trustee. Please read the Charity Commission’s guidance on who can be a Trustee of a charity.
• You will need to sign a Trustee Declaration of Willingness to Act, clarifying that you are not disqualified from being a Trustee.
• References will be required.

How to find out more about being a Trustee

For more information on becoming a Charity Trustee and to ensure it is the right decision for you, we recommend reading the Charity Commission's guidance on the role of the trustee and the RSPCA website about Branch Trustees.

We have an online session about Becoming a Branch Trustee, which should hopefully give you more of an idea of what the RSPCA Branch Trustee role will involve

If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!

Please visit our website to learn more about what we do.

We hope you are interested in volunteering for the Alton, Haslemere & Petersfield branch

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.

Branch Trustee (MILTON KEYNES & NORTH BUCKS BRANCH)

Help Us Make a Real Difference for Animals in Milton Keynes

Do you care deeply about animal welfare and want to use your skills to create lasting change? Do you have corporate business experience that you’d like to use to give back to your community? At RSPCA Milton Keynes, every decision we make, every pound we raise, and every hour we give is about one thing: helping animals in need.

Overview of the Branch Trustee opportunity

We are looking for enthusiastic and passionate people who could devote the time to volunteer with us as one of our Trustees. As a Trustee of the Branch, you will have the chance to influence how we care for and prevent cruelty to animals and drive the implementation of key initiatives. You will serve on the governing body of the charity and be instrumental in the running of the Branch and setting out both the short and long terms aims.

About the RSPCA

Founded in 1824 we have been saving animals for almost 200 years and are proud to be the oldest welfare charity around. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.

Through our numerous campaigns, we seek to raise standards of care, and awareness of issues, affecting animals today. We rely heavily on our volunteers who play a significant role in enabling us to carry out this important animal welfare work every day!

The RSPCA MILTON KEYNES & NORTH BUCKS Branch

We’re a small independent charity, run by passionate volunteers and supported by a dedicated team. Every year, we rescue, rehabilitate, and rehome animals who deserve a second chance. But we can only do this because of the funds we raise locally through our charity shops, fundraising events, grants, and public donations. We’re now at a pivotal moment, transitioning to Charitable Incorporated Organisation (CIO) status, and we need strong leadership and fresh ideas to secure our future. We have two retail outlets, a growing online presence, and funds ready to invest in sustainable revenue streams. What we need is your business expertise and drive to make it happen.

Primary responsibilities of the Branch Trustee

What we are looking for in a volunteer:

We are looking for people from all social and cultural backgrounds who can

• Make a real impact on animal lives: Every idea you bring helps us rescue, rehabilitate, and rehome more animals.
• Use your skills for good: Apply your business experience to strategy, fundraising, and growth that truly matters.
• Join a passionate team: Work alongside people who share your love for animals and commitment to making a difference.
• Feel proud and fulfilled: Experience the satisfaction of doing something good—every decision you help shape creates a positive change in our community and gives animals the second chance they deserve.

We’re asking for

• Up to 6 hours per week (flexible).
• Help us structure volunteering, drive fundraising, and develop revenue ideas.
• Bring your corporate experience, creativity, drive, and enthusiasm to a small team that’s ready to grow.

Alongside the relevant experience, we are looking for someone who is committed to the RSPCA’s charitable objectives and shares our passion for animal welfare. You would be creative, innovative, bring a fresh perspective, and can put ideas into action.

What we can offer you as a volunteer Branch Trustee

• We will provide you with a comprehensive trustee training course which will provide you with everything you need to carry out the role.
• Ongoing support is also provided by local and national RSPCA staff in addition to any additional training provided by the relevant branch.
• The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.
• The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.
• A way to expand your professional and personal network through working with like-minded people.

Practical considerations

• Please also note that to become a Trustee, you will need to be aged 18 or over and a member of our branch for three months before you are eligible to be elected.
• Trustees are elected for a 12-month term each year.
• Reasonable expenses will be reimbursed.
• Trustees must sign a Trustee Declaration of Willingness to Act to clarify that they are not disqualified from being a trustee and read the Charity Commission’s guidance for individuals on who cannot be a trustee or senior manager of a charity.
• References will also be required.

How to find out more about being a Branch Trustee

For more information on becoming a Charity Trustee and to ensure it is the right decision for you, we recommend reading the Charity Commission's guidance on the role of the trustee and the RSPCA website about Branch Trustees.

We have an online session about Becoming a Branch Trustee, which should hopefully give you more of an idea of what the RSPCA Branch Trustee role will involve.

How to Apply:

If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you! Please visit our website to learn more about what we do.

Join us in making a real difference to the lives of animals in need.

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.