Three support workers volunteer roles in East barnet, greater london

Watford and Three Rivers Refugee Partnership operates in the borough of Watford and Three Rivers district, providing support to refugees and others without status in the UK. The partnership has a full-time caseworker and two part-time support staff in addition to around 80 volunteers. It currently serves around 350 families and individuals.

The charity provides:

· A weekly drop-in session – currently Tuesdays 11:00-13:30 – for existing and new clients to see us

· Casework supporting applications for leave to remain and related issues

· A weekly social hub – concurrent with the drop-in – for any client to join us for company and activities

· Education for our clients, mainly in the English language but including help with literacy and numeracy.

The operations manager will be responsible for the day-to-day management of the charity, reporting to the committee and trustees, ensuring the organisation runs efficiently and resources are used effectively to achieve its mission.  They will provide a line management and mentoring role for the case worker and office administrator. The successful candidate would have had managerial experience, possibly in the charity, education, healthcare or related sectors. The role is a part time one – expected to average 2 days per week, and likely to suit someone retired from employment.

Specific roles for the operations manager are:

· Support of communication within the charity

· Supervision of the weekly (currently Tuesday, 11:00am-1:30pm) welcome desk, drop-in, social hub and casework operation

· Line management of our full-time caseworker and part-time office manager

· Support of elements of casework by allocating other volunteers, logistics etc.

· Making day-to-day decisions within agreed scope, for management of the charity

· Report to the committee (including trustees) at its regular meetings with status of cases and requests for decisions

· Advising the committee in developing the charity, helping work on core mission, vision and strategy.

· Working with our fundraisers to provide required information and guidance where needed.

The successful candidate would have experience in:

· Proven organisational and multitasking skills

· Knowledge and experience of regulatory requirements to ensure compliance (e.g. GDPR etc)

· Ability to build and maintain relationships with internal and external stakeholders

· Management of staff and volunteers

· Working with a volunteer committee and trustees

· Development of a business, charity or equivalent organisation

Do you love the outdoors and hands on exploring? We are looking for the 'practical hands' to help our families reclaim their childhood. Help children build dens, discover wildlife and reconnect with nature in joyful, confidence boosting outdoor sessions! You will be helping us to create a safe space for joy to return! This role is great for anyone who thrives outdoors and wants to bring mini adventures to life. This role will take place every other Friday.

We are seeking a diverse, proactive team of volunteers to support a 6-week summer programme (July 20 – Aug 28) across three refuge houses. Our mission is to rebuild parent-child bonds and bring joy back into childhood for families recovering from domestic abuse. You will be volunteering alongside the Children Family workers throughout the summer, and will be invited to join an end of summer party.

We are looking for the 'practical hands' to help our families reclaim their childhood. Bring books to life with sound, texture and imagination! You’ll help little ones explore stories through sensory play and support mums building confidence with reading. Perfect for lovers of books, creativity and gentle family connection. This role will take place on Mondays and Thursdays.

We are seeking a diverse, proactive team of volunteers to support a 6-week summer programme (July 20 – Aug 28) across three refuge houses. Our mission is to rebuild parent-child bonds and bring joy back into childhood for families recovering from domestic abuse. You will volunteering alongside the Children Family workers throughout the summer, and will be invited to join an end of summer party.

We are actively seeking volunteers who speak Farsi, Bengali, Punjabi, Bangladeshi, or Turkish, Nepalese to help us connect with all our families.

What you will be doing

• Bring children’s books to life using props, sounds, textures and sensory storytelling.
• Support mums to build confidence reading aloud with their children.
• Offer gentle 1:1 support with literacy, phonics and early reading skills.
• Create warm, joyful reading spaces where families can bond.

The skills you need

• You love storytelling, books, and imaginative play.
• You’re patient and supportive with adults and children.
• You’re comfortable with early literacy and phonics.
• Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
• Good communication skills
• Experience in childcare desired
• Ability to speak either Farsi, Bengali, Punjabi, Bangladeshi, or Turkish, Nepalese is desired

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

We are looking for the 'practical hands' to help our families reclaim their childhood. Use music to help families regulate, bond and feel joy again. Whether you sing, drum, strum or play something unique, you’ll help create soothing, expressive sessions that support emotional wellbeing.

We are seeking a diverse, proactive team of volunteers to support a 6-week summer programme (July 20 – Aug 28) across three refuge houses. Our mission is to rebuild parent-child bonds and bring joy back into childhood for families recovering from domestic abuse. You will be volunteering alongside Children Family workers throughout the summer, and will be invited to join an end of summer party.

Are you passionate about making a real difference to families facing financial hardship?
Bromley Brighter Beginnings is a local charity founded in 2012 which provides essential baby, child and household items to families facing poverty.
We believe no child should be disadvantaged because of financial hardship, and no parent should have to struggle to meet their family’s basic needs.

Join our team as a Grants & Fundraising Volunteer and help secure the funding that keeps our services going. In this role, you’ll support our Fundraising & Communications Lead with tasks that directly impact how many families we’re able to help.

What You’ll Do

• Research and identify potential grant funding opportunities (“horizon scanning”)
• Help maintain our 'tracker' of funding opportunities
• Assist with drafting and editing grant applications
• Attend relevant online events or webinars to stay up to date with funding trends
• Support the preparation of reports and updates for current funders

 About You

You’ll thrive in this role if you have:

• Experience of researching and / or writing grant applications / funding bids
• Great attention to detail
• Good IT skills
• An understanding of the charity sector (helpful but not essential)
• The ability to work independently and meet deadlines
• A genuine commitment to supporting families living in poverty

For further information on the role and details of how to apply please visit our website.

Our small friendly Charity Shop in South Westminster

As well as being an important source of revenue for the Centre, the shop on Horseferry Road is the public face of the Cardinal Hume Centre to the residents and workers of Westminster. It can be a very busy environment with lots of regular customers. You will be part of a friendly, international team!  You will receive excellent support and opportunities to learn team skills and customer service.  You can obtain a reference for future employers.

How does this role make a difference?

You will be part of the fundraising team, raising funds to support the work of the Cardinal Hume Centre and promoting the work of the Centre to the public. Typically, the Charity Shop raises in the region of £50,000 per year.

What will you be doing?

Flexibility will be given where possible, but in general, volunteers will undertake the following tasks as part of this role:

· Customer service on the till

· Cashing up at the end of the day and walking the takings round to the reception and handing in to Finance Team

· Greeting and helping customers

· Replenishing the stock on the shop floor

· Sorting donations

· Helping present top items in window display and around the shop

· Promoting the work of the Centre to the public

Want to increase your skills in retail?

If you want to develop in this role, we are keen to support you.  There are more responsibilities you can take on in the shop, for example; opening and closing the shop, cashing up at the end of the day and helping with the induction of new volunteers.  Let us know if this interests you.  We also have employment advisors who can provide employment support.  Furthermore, if you want to expand your experience in the voluntary sector, you can combine your role in the shop with a volunteer role elsewhere in the organisation.

What are we looking for?

No special qualifications are needed to work in our shop, as relevant training will be given, however, we will be asking for the following qualities:

· Over 16+

· Good spoken English needed – at least Entry Level 3

· The ability to contribute to a positive team culture and atmosphere

· Be able to provide a friendly, high-quality service to customers

· A commitment to equal opportunities and to treating all individuals who visit or work in the shop with dignity and respect

· Physically fit - able to lift light bags and boxes and to comfortably use the stairs between the shop floor and the stock room.  Manual handling training will be given.

What is the time commitment?

The shop opening hours are 10am – 4.30pm, Monday – Friday.  A full or half day (10 – 1pm or 1 – 4.30pm) is ideal, but we are flexible and are grateful for even a couple of hours help each week. Ideally, volunteers will commit to a period of at least 4 months.

How will you be supported?

· You will be supported and trained in all areas of retail and customer service by the Charity Shop Manager and the Assistant Shop Manager.

· You will receive a Centre induction from a Volunteer Coordinator

· You will be reimbursed for reasonable and agreed ‘out-of-pocket’ expenses such as travel and also lunch if working a full day.

· For volunteers who stay for more than three months, we are happy to provide a reference.

Be Part of Meaningful Change

Rape Crisis South London (RCSL) is entering an exciting new chapter. With a new CEO, refreshed Senior Leadership Team, and an ambitious vision for the future, we are laying the foundations for a bold new organisational strategy.

Applicants must have the right to work in the UK. 

About the Role:
In addition to the statutory duties of a Trustee, the Treasurer Trustee provides strategic financial oversight to support the organisation’s sustainability and effective governance.

The role is responsible for advising the Board on its financial duties, the implications of strategic decisions, and ensuring that appropriate financial policies and procedures are in place. It includes oversight of financial reporting, such as management accounts, budgets, and forecasts, and working in close collaboration with the CEO and Director of Finance and Resources.

The Treasurer Trustee also acts as a key liaison with external auditors, presents the annual report and accounts at the AGM on behalf of the Board, and chairs the Risk and Finance Sub-Committee.

Our vision:
A world free from sexual violence, where survivors are believed, respected and supported.

Our mission:
To provide high‑quality, specialist support and to challenge the structures that enable sexual violence.

What You Will Do

The specific responsibilities of the Treasurer Trustee are:

• Keeping the Board informed of its financial duties and responsibilities.
• Providing the Board with advice on the financial implications of their decisions and strategic plans.
• Ensuring RCSL has the appropriate financial policies and procedures.
• Having oversight of the preparation of regular financial reporting including the management accounts, forecasts and budgets.
• Liaising with and supporting the CEO and the Director of Finance and Resources.
• Liaising with the auditors and presenting the annual report and accounts to the AGM on behalf of the Board.
• Chairing a Risk and Finance sub-committee 

About You

Person Specification - Essential
Experience of being a Trustee

• An understanding and acceptance of the legal duties, responsibilities, and liabilities of trusteeship.
• Significant experience of charity human resources including at a strategic level.
• An ability to work effectively as a member of a team.
• An ability to challenge current thinking, the method of governance and management of the organisation in a constructive manner.
• Ability to evaluate and interpret management information and other data/evidence.

Note:
This role is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 201. All Trustees are required to complete an enhanced DBS.

You will demonstrate:

• Proven experience in a relevant role or environment, with the ability to apply your skills confidently and effectively
• Strong communication skills, with the ability to engage professionally with a range of stakeholders
• Excellent organisational and time‑management skills, with the ability to prioritise workloads and meet deadlines
• A high level of accuracy and attention to detail
• The ability to work independently while also contributing positively as part of a team
• A proactive, problem‑solving approach and a willingness to take ownership of tasks
• Competence in using relevant systems, tools, or software required for the role
• A professional, confidential, and ethical approach to your work

Desirable
What You Bring

• Commitment to feminist, survivor‑led practice
• Anti‑racist and anti‑discriminatory values
• Ability to work independently and collaboratively
• Commitment to learning, reflection and self‑care

Safeguarding and Safer Recruitment

Rape Crisis South London is committed to safeguarding survivors, children, young people and adults at risk. All staff have a shared responsibility for promoting safety and wellbeing.

This includes:

• Promoting the safety and wellbeing of service users
• Identifying and reporting safeguarding concerns
• Following organisational safeguarding policies and procedures
• Supporting a culture where everyone feels safe, respected and supported

Our safer recruitment processes include:

• Values‑based interviews
• Verification of identity, qualifications and employment history
• Reference checks
• DBS checks (enhanced or basic, depending on the role)

Safeguarding training and ongoing supervision

Interview Process:
Candidates will be required to attend a 3 stage interview:
Stage one: phone call
Stage 2 MS Teams Call with CEO and Board of Trustees
Stage 3: Interview with CEO and Trustee / or Director 

The interview will explore experience and approach to:

• Safeguarding
• Equality, diversity and inclusion
• Feminist and trauma‑informed practice
• Role‑specific responsibilities
• Role‑specific assessment details 

Post holder will be required to undertake either Enhanced DBS

Equality, Feminism and Inclusion

RCSL is an equal opportunities employer. Our work is rooted in feminist principles that recognise sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.

We particularly welcome applications from women who are under‑represented in roles within the Violence Against Women and Girls (VAWG), charity, social impact sector.

Intersectionality and Reasonable Adjustments

We recognise that experiences of sexual violence are shaped by intersecting factors including:

• Race and ethnicity
• Disability
• Sexuality and gender identity
• Socio‑economic background
• Immigration status
• Faith and culture

We are committed to removing barriers and creating an inclusive workplace.

Applicants are encouraged to tell us if they require reasonable adjustments during the recruitment process,
such as:

• Alternative interview timings
• Additional time for written tasks
• Support relating to disability, neurodivergence or health needs

Learning and Development

As a charity undergoing growth and transformation, we welcome colleagues who are committed to ongoing learning and professional development. We provide induction, supervision, and development opportunities appropriate to the role.

This post is open to women only and is a Genuine Occupational Requirement under Schedule 9, Paragraph 1 of the Equality Act 2010 (where applicable). 

How to Apply 

Please submit:  

• Your CV 
• A cover letter outlining why this role appeals to you 
• A supporting statement demonstrating how your experience meets the skills and requirements outlined in the person specification
• Applications should be sent in PDF format 
• Closing date:  Applications will be reviewed on a rolling basis until the position is filled. 
• Interview date(s):  Two-stage process consisting of an informal conversation followed by an interview with the CEO and Chair. 

Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.
 

AI in Job Applications

We understand that some candidates use AI tools when applying. While we welcome technology to support clear communication, your application should reflect your own skills, knowledge and experience. 

Interested in supporting victims/survivors of domestic abuse?

We are currently recruiting Trustees to help us take the charity forward into the future.

Herts Domestic Abuse Helpline is a registered charity led by a Board of Trustees.

The Trustees (all unpaid volunteers) act individually and collectively, to provide overall stewardship of the charity, in accordance with our governing document and relevant legislation. In essence we look after the staff, volunteers and the organisation, so they can support the community.

You don’t need specific qualifications or experience to be a trustee and we welcome people of all ages, backgrounds and experience.

Prospective candidates will need to:

• Have empathy with the work of the Helpline

• Be able to devote the necessary time and effort

• Have well-developed communication and interpersonal skills

• Have good judgement

• Be able to work as a team

• Have the ability, commitment and drive to take the organisation forward

Trustee Opportunities

For any charity succession planning is important and with that in mind we are currently looking for people to join our Board as Trustees.

1. Chair: Our Chair will be stepping down soon after 15 years and we are looking for someone to learn the ropes beside her before taking on the role. 

2. Treasurer: After 10 years, our Treasurer is looking to retire in the next year. The Treasurer’s role description is on our website.  

3. General Trustees: Please see the role description on our website

If you would like to apply please complete the application form on our website.  You are welcome also to email Chris Roach, Chair, at that address to arrange an informal chat.