915 On-site volunteer roles

Become the new friendly face in your local Tŷ Hafan charity shop!

Volunteering in our charity shops is a great way to look after your wellbeing, build confidence, and make a real impact.

You’ll be part of a friendly team, learning new skills while helping raise vital funds to support children with life‑shortening conditions and their families across Wales.

About our Cardigan Shop:

Our Cardigan shop is a long narrow shop on the high street. This space is put to great use with stock displayed on beautiful handmade display pieces, made by the shop team.

There's also a haberdashery section with fat quarters, button bundles and more, created from stock that would usually be unsaleable.

Diane, our shop manager, has been with us from the start and used to fundraise along with family members for Tŷ Hafan before the shop opened.

Amy is a jewellery expert and generates thousands each year because of her specialist knowledge. 

How your role makes a difference

•Raise vital funds to support children and families
•Create a welcoming shop environment for customers
•Support sustainability by giving donated items a second chance
•Make a positive impact in your local community.

What you could get involved in

•Helping on the shop floor and serving customers
•Sorting and preparing donated items
•Pricing and displaying stock
•Creating eye-catching shop displays

You’ll be supported by the shop team and can take on tasks that suit your confidence and interests.

Got a particular interest?

Whether you love fashion, books, jewellery, or have an eye for vintage or collectibles, you can bring your interests into your role and help us make the most of donations.

Till & Customer Service Volunteer Role Description
Stockroom Volunteer Role Description

Considerations:

Age requirement: 16+

Location: 2 Pendre, Cardigan, SA43 1JL

Commitment:Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.

Shifts will be discussed during your informal chat.

Background checks: We will ask you to provide us with the details of two referees.

Expenses: Reasonable mileage or public transport costs can be claimed for this role in line with Tŷ Hafan’s volunteer expenses guidance. Volunteers who wish to claim expenses must follow the agreed process and let the Volunteer Team know in advance. Receipts or proof of purchase must be provided when submitting claims.

We welcome applications from individuals with disabilities and are committed to providing reasonable adjustments. Please let us know in your application form if you require any adjustments for this role.

This can be a great, no‑pressure way to meet the team, see the shop in action, and get a feel for the role before deciding.

At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.

This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.

Become the new friendly face in your local Tŷ Hafan charity shop!

Volunteering in our charity shops is a great way to look after your wellbeing, build confidence, and make a real impact.

You’ll be part of a friendly team, learning new skills while helping raise vital funds to support children with life‑shortening conditions and their families across Wales.

About our Penarth Shop:

Our Penarth shop seeks to celebrate the town’s diversity in the way our team thoughtfully curates the mixture of preloved items its occupants have generously donated.

We offer high street to designer names, tea sets to linens, vinyl to hatpins, toys and books for all ages and plenty in between. 

How your role makes a difference

•Raise vital funds to support children and families
•Create a welcoming shop environment for customers
•Support sustainability by giving donated items a second chance
•Make a positive impact in your local community.

What you could get involved in

•Helping on the shop floor and serving customers
•Sorting and preparing donated items
•Pricing and displaying stock
•Creating eye-catching shop displays

You’ll be supported by the shop team and can take on tasks that suit your confidence and interests.

Got a particular interest?

Whether you love fashion, books, jewellery, or have an eye for vintage or collectibles, you can bring your interests into your role and help us make the most of donations.

Till & Customer Service Volunteer Role Description
Stockroom Volunteer Role Description

Considerations:

Age requirement: 16+

Location: 1a Stanwell Road, Penarth CF64 2AB

Commitment:Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.

Shifts will be discussed during your informal chat.

Background checks: We will ask you to provide us with the details of two referees.

Expenses: Reasonable mileage or public transport costs can be claimed for this role in line with Tŷ Hafan’s volunteer expenses guidance. Volunteers who wish to claim expenses must follow the agreed process and let the Volunteer Team know in advance. Receipts or proof of purchase must be provided when submitting claims.

We welcome applications from individuals with disabilities and are committed to providing reasonable adjustments. Please let us know in your application form if you require any adjustments for this role.

You’re very welcome to pop in for an informal chat before applying

This can be a great, no‑pressure way to meet the team, see the shop in action, and get a feel for the role before deciding.

At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.

This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.

Youth Leaders work directly with young people in St John Ambulance Badger Setts and Cadet Units. By organising a mixed weekly programme, this role will allow you to teach young people how to save lives. Youth Leaders help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be. Together with the team of other Youth Helpers and Youth Leaders, you will deliver activities, sessions, and games, as well as supervise and support young people in your unit.

Cadet and Badger sessions usually run for 1.5-2 hours weekly during term time. We are looking for you to join the unit at least once a month (but we love it when volunteers can join the young people every week).

For a small commitment of your time, you will get a huge sense of satisfaction and pride from knowing that you are delivering an essential service which impacts you, the young people and your community.

Pursuing the role

Application: fill out an application form online to register your interest.

Interview: we'll invite you for a friendly chat to get to know you better and see how your skills and passion align with working with young people.

Recruitment checks: to keep everyone safe, we’ll need to run right-to-volunteer checks, an enhanced DBS check, and other screening such as requesting two references.

Get started: you’ll meet the team again and the people you are going to be volunteering with, start your training, and begin making an impact!

Closing date for these opportunities is: 31/12/2026

To apply for this opportunity please follow the link below:

Youth Leaders work directly with young people in St John Ambulance Badger Setts and Cadet Units. By organising a mixed weekly programme, this role will support the learning and development of young people into the next generation of health citizens. Youth Leaders also help young people develop their confidence, teamwork skills, and self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.

You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

Closing date for these opportunities is: 31/12/2026.

To apply for this opportunity, please follow the link below:

At St John Ambulance we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.

We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.

As a member of our network leadership team, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation.

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

Volunteers would be expected to attend training for the role both online and in person, to attend regularly network weekly meetings to enable them to keep their skills up to date.

If you are successful you will need to undertake relevant training for the role, details of which will be discussed after you have been appointed.

• Closing date for these opportunities is: 31st December 2026

To apply for this opportunity please follow the link below:

Youth Leaders work directly with young people in St John Ambulance Badger Setts and Cadet Units. By organising a mixed weekly programme, this role will support the learning and development of young people into the next generation of health citizens. Youth Leaders also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.

You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

Pursuing the role

We are looking to run a volunteering selection session on:

• 07/10/2025 - 29/03/2026

If you are successful you will need to undertake induction & training for role at these dates:

• Welcome Event (Induction)  - 02/12/2025
• Training for role - TBC

Closing date for these opportunities is:  31/12/2026

To apply for this opportunity please follow the link below:

Bangor Humanists bring non-religious people together to be happier and more fulfilled and to be a force for good in our community.

We are a Local Group of Humanists UK. All Humanists UK members and supporters in the local area are automatically part of the group. In case you are not familiar with humanism, it is a world view held by a large number of people who are not religious. Humanists base their understanding of the world on scientific evidence and reason, and centre their values on kindness and respect. If you would like to know more about humanism, please visit the Humanists UK website.

Bangor Humanists aim to provide a range of activities for non-religious people living in and around Bangor to meet, socialise, campaign, raise awareness of humanism, participate in local civic life and support each other. The Local Group represents Humanists UK and the local humanist community at public events and in public forums. Bangor Humanists is led by a team of volunteers that organises events and activities throughout the year.

We are seeking a dedicated and driven Administrator to join our Committee, to assist in delivering the activities of Bangor Humanists.

Take a look at the full role description and person specification to help you decide whether the role is right for you, including what you would get out of the role and what we expect you would bring to the role.

Whatever your background, or prior experiences, if you’re passionate about creating an inclusive, effective humanist community in and around Bangor, we’d love to hear from you.

About the Role

This is an exciting opportunity to join a distinctive and values-driven organisation. We are seeking a new Treasurer to join the Board of Trustees and play a crucial role in supporting the organisation’s sustainable future. While prior knowledge of brain injury is not required, the Treasurer is expected to demonstrate an interest in  brain injury, as well as in the Headway community, and to share the organisation’s mission and values.

The Treasurer will lead on the financial strategy, work closely with the Director of Finance, ensuring that financial insight informs the Board’s strategic thinking. This will include thorough pre-review of financial reports ahead of each Board meeting, chairing Finance & Audit Committee meetings, and presenting financial reports to the Board and at the AGM.

The role holder, will support the Board in fulfilling its responsibilities for the charity’s ambitious strategy and governance. They will work collaboratively with fellow Trustees and provide guidance to the Director of Finance and Chief Executive on the strategic management of finances.

Other

Apply the Headway London values and behaviours to every aspect of the role at all times.

Protect and enhance the interests and reputation of Headway London internally and externally.

Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability.

Headway London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.

Are you passionate about community engagement, advocacy, and building meaningful partnerships? Join Hidayah as a National Outreach Officer Trustee in this voluntary role and help strengthen support networks for LGBTQ+ Muslims across the UK.

Hidayah is a volunteer-led organisation supporting LGBTQ+ Muslims through community support, advocacy, education, and wellbeing initiatives. This role requires a minimum commitment of 4–5 hours per week, with additional time required during busy periods or organisational activities.

What is the purpose of the role?

The National Outreach Officer Trustee leads on developing and maintaining relationships with external stakeholders, community organisations, and outreach partners. The role supports Hidayah’s national growth and helps ensure LGBTQ+ Muslims can access inclusive support, representation, and community connections.

PERSON SPECIFICATION

Person Specification

Essential Knowledge & Experience

• Understanding of community outreach, partnership working, or stakeholder engagement. 

• Knowledge of equality, diversity, inclusion, and safeguarding principles. 

• Experience working in voluntary, community, or LGBTQ+ spaces (desirable). 

• Ability to work at both strategic and operational levels.

Essential Skills & Attributes

• Strong communication and relationship-building skills. 

• Confidence networking with diverse communities and organisations. 

• Good organisational and planning abilities. 

• Ability to work independently and collaboratively. 

• Professional, approachable, and proactive attitude. 

• Good IT and administrative skills. 

What do we expect from a National Outreach Officer?

Core Responsibilities

• Act as a key point of contact between Hidayah and external organisations, community groups, and stakeholders. 

• Build and maintain relationships with LGBTQ+ organisations, faith groups, educational institutions, and community networks. 

• Promote Hidayah’s events, campaigns, and services across relevant communities and platforms. 

• Lead outreach initiatives to engage underrepresented LGBTQ+ Muslim communities, including trans and intersex individuals. 

• Develop, coordinate, and support a national network of outreach volunteers and representatives. 

• Work collaboratively with external organisations to provide signposting and access to wellbeing, legal, financial, and community support services. 

• Represent Hidayah at events, workshops, panels, and educational opportunities where appropriate. 

• Encourage inclusive dialogue, partnership working, and stronger engagement across LGBTQ+ and faith communities. 

• Support the growth, visibility, and positive representation of Hidayah nationally.

What benefits do I get from this role?

• Opportunity to make a meaningful impact within LGBTQ+ Muslim communities. 

• Leadership and charity governance experience. 

• Professional development in outreach, partnerships, and community engagement. 

• Opportunity to expand your professional and community networks. 

• Experience working with a passionate and supportive volunteer team.

Job Overview
We are seeking a dedicated and enthusiastic Volunteer Assistant to support our organisation's initiatives and community outreach programmes. This role is ideal for individuals passionate about public health, fundraising, and community engagement. As a Volunteer Assistant, you will play a vital role in assisting with various projects, educating the community, and helping to manage social media efforts to promote our mission.

Duties

• Assist in the planning and execution of community outreach events and fundraising activities.

• Support project management tasks by coordinating schedules, resources, and volunteer efforts.

• Educate community members about public health initiatives and available resources.

• Supervise volunteers during events to ensure smooth operations and provide guidance as needed.

• Manage social media accounts by creating engaging content to market our programmes and events.

• Perform administrative tasks such as data entry, record keeping, and maintaining volunteer schedules.

• Collaborate with team members to develop strategies for effective community engagement.

Qualifications

• Previous experience in public health or related fields is advantageous but not mandatory.

• Strong leadership skills with the ability to motivate and supervise a team of volunteers.

• Excellent project management skills with an organised approach to task completion.

• Proficient in social media management and marketing techniques to enhance outreach efforts.

• Strong communication skills, both verbal and written, with the ability to educate diverse audiences.

• A proactive attitude with a willingness to learn and adapt in a dynamic environment.

Join us in making a difference in the community while gaining valuable experience in a supportive environment!

Job Types: Part-time, Volunteer

Benefits:

• Casual dress

• Discounted or free food

• Employee discount

• Flexitime

• Free or subsidised travel

• Free parking

• Store discount

Work Location: In person

Help our registered charity with retreats or community events!

We are a registered charity, housed in a beautiful English medieval manor with an ancient courtyard and a magnificent timbered Great Hall, dating from the 13th century. It is situated in extensive grounds where deer roam freely and where squirrels run up and down trees.

We are recruiting volunteers to join and to help us run activities. In exchange of your work, we offer free board, including 3 meals a day. We hold retreats, workshops, and run a weekly community cafe intended to create an exchange between the Abbey charity and the local community. 
As a volunteer, you will play a crucial role in creating a welcoming and comfortable environment for our guests and visitors and you will greatly benefit from the interactions with our retreat visitors who come from all ways of life. 

You will have your own unique room in this ancient building BUT DEPENDING ON THE ACTIVITIES (usually during a retreat) YOU CAN BE ASKED TO SHARE A ROOM WITH ANOTHER VOLUNTEER — always around the same age and gender, and usually for no more than 3 or 4 nights. The rooms are not en-suite but there are showers and toilets nearby. The food provided is vegetarian.

PLEASE NOTE THAT YOUR STAY IS SUBJECT TO A ONE WEEK TRIAL. It is something to keep in mind before applying. This rule applies to us as well as to you: the first week is an opportunity for both sides to make sure that the arrangement is a good fit.

For UK nationals or people with the settled status, you can stay at the Abbey for up to 3 months. 

We expect volunteers to help 25 hours per week. You must be able to help flexibly, both independently and as part of a group, and without us having to chase you. Please note that we are expecting from our volunteers to help with whatever is needed rather than what they want to do. We expect volunteers to be responsible, proactive, mature and respectful. 

Most of the help is very straight forward and does not require special skills: we mainly need help to keep the place clean and tidy and to welcome guests and visitors. We are particularly interested in volunteers with housekeeping and hospitality experience, customer service skills, or volunteers able to help for different tasks as gardening, cooking, cleaning, DIY and so on. If you have a prior interest in mindfulness and/or meditation, we would be very interested if you would like to share your practice.

Your days off may not be the same from one week to another and you don't necessarily have consecutive days off. You will always work on Saturdays as we are running our weekly cafe and you may also sometimes work on Sundays depending on our activities, but you will have time off each week. The Abbey Manager and the Housekeeping & Volunteers Coordinator are  very cautious about providing the best balance possible between your work and your free time. Each Monday, you will have your weekly schedule.

After induction and training we like to get our volunteers straight into action. After training you would typically be expected to:
- Assist with cleaning, ironing and preparing the Abbey for our guests
- Give a hand in the kitchen and serve food to our guests and clients
- Welcome guests and visitors.

Please note that you will be sharing a house with a small group of people (usually between 5 and 6), mainly international volunteers, and we expect you to be part of the Abbey life (e.g. you don't take your meals on your own in your room). You will be living, eating and working among other people with different temperaments, cultures and personalities. The Abbey is not the place for you if you don’t enjoy socializing and if you don't wish to be part of a group. Of course, you will have plenty of time for quiet and solitude each day and there will be time for your own work, besides the Abbey tasks, if you are a digital nomad. And on your days off, you do your own things and live your life :)

Our house is a quiet and peaceful place, well suited for rest, reflection and respectful communication. It isn't a place for late night parties, illegal drugs and a city lifestyle — but if you like being surrounded by nature and meeting new people from different cultures as well as living and working together in a friendly and beautiful environment, then this is the place to be. You will have a lot of freedom, autonomy and time for yourself as long as the work is done and the house rules are respected.

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 
• Reasonable volunteer expenses reimbursed in line with our volunteer expenses policy.

Our values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 
• Reasonable volunteer expenses reimbursed in line with our volunteer expenses policy.

Our values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 
• Reasonable volunteer expenses reimbursed in line with our volunteer expenses policy.

Our values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together