Volunteer roles

Why do we need your help?

Food banks provide three-day emergency food parcels for people in crisis, working in partnership with organisations across the community. Drivers play a fundamental role in the running of the food bank, collecting food donations from a variety of locations such as supermarkets or churches across the local area as well as distributing the sorted donations from the warehouse to the local food bank centres. You will be given all the required training and provided with ongoing support and development opportunities. You will also have a main contact at the food bank throughout your time volunteering with us.

What will you be doing?

• Collecting food donations from collection points such as supermarkets, schools and churches within Brent

• Coordinating with the warehouse manager and supermarket community champions

• Delivering the food donations to the warehouse, located in Willesden

• Transporting sorted food from the warehouse across two food banks within Brent

• Regular loading and unloading of vehicles, helping your driver buddy

• Regular driving across the local area

The skills you need:

• Clean and current driving licence

• Physically strong and capable of carrying heavy boxes of canned foods

• Experienced and confident driver, you will be driving a small van around Brent

• Adaptable and flexible, sometimes we need to change your driving route or times

• Personable and committed, you will be the representatives of Brent Foodbank amongst our supermarket community

• You will need to follow the driving policy of the food bank

• You should enjoy being part of a volunteer team

• Have an eye for detail and be able to solve problems

• If you can’t drive but enjoy being out on the road, you can also be a driver buddy!

What’s in it for you?

• Using your existing skills to make a difference

• Meet new people who share your passion to end poverty in the community

• Make a real difference to the running of your food bank

• The opportunity to serve your local community

You will be given all the required training and provided with ongoing support and development opportunities. You will also have a main contact at the food bank throughout your time volunteering with us. 

We recognise that we have under-represented groups within our team. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as parents or carers who are re-entering volunteering after a career break, people who are LGBTQ+, from Black, Asian, and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition.

The Bread and Butter Thing (TBBT) is about making everyday things in life more affordable for people in low income households. We do this through a membership scheme that offers regular provisions such as food and toiletries.

People apply for membership through our community hubs. Hubs are projects that are already doing great work in the community throughout Stoke and the midlands. TBBT requires volunteers at our warehouse in Stoke to collect food from our suppliers.

We get food from industry surpluses that might otherwise become waste and we use it to put food in the homes of people in need. Every day we collect food or have it delivered into our warehouse at Stoke.

What we do really makes a difference to thousands of families, but we couldn’t do it without our amazing volunteers. 

If you are keen to work with great people whose common goal is to help support local communities, then we would love to welcome you into our team of volunteers.

You’d need to be over 25 with a full, clean UK driving licence, with various shifts Monday to Friday starting from 7am.

IMPORTANT NOTE:
You must be resident in the UK and living in Stoke, or within easy commuting distance of our base, in order to volunteer with us. We are unable to offer sponsorship for overseas applicants.

We are currently looking for volunteers to help us in our Stoke warehouse. The warehouse is where the food arrives, and is sorted before it arrives at the hub. It is a busy environment, and you’d be working alongside the TBBT team. To volunteer for the warehouse, you would need to be 18 years old or older.

Volunteering at the warehouse would include:

• Packing bags for the hubs.
• Organising stock, and ensuring food is stored correctly and at the right temperature.
• Keeping the warehouse tidy, and helping with recycling.
• Helping to load the vans.

IMPORTANT NOTE:
You must be resident in the UK and living in Stoke, or within easy commuting distance of our base, in order to volunteer with us. We are unable to offer sponsorship for overseas applicants.

The Bread and Butter Thing (TBBT) is about making everyday things in life more affordable for people in low income households. We do this through a membership scheme that offers regular provisions such as food and toiletries.

People apply for membership through our community hubs. Hubs are projects that are already doing great work in the community throughout the Northwest. TBBT requires volunteers at our warehouse in Trafford to collect food from our suppliers.

We get food from industry surpluses that might otherwise become waste and we use it to put food in the homes of people in need. Every day we collect food or have it delivered into our warehouse at Trafford.

What we do really makes a difference to thousands of families, but we couldn’t do it without our amazing volunteers. 

If you are keen to work with great people whose common goal is to help support local communities, then we would love to welcome you into our team of volunteers.

You’d need to be over 25 with a full, clean UK driving licence, with various shifts Monday to Saturday starting from 7am.

IMPORTANT NOTE:
You must be resident in the UK and living in Greater Manchester, or within easy commuting distance of our base, in order to volunteer with us. We are unable to offer sponsorship for overseas applicants.

Event: 2025 Royal Parks Half Marathon

Location: London

Time commitment: 12th October - Half a day 

What we're looking for

We need enthusiastic and outgoing volunteers who can cheer as loudly as possible for our runners as they go past our cheer points. Every year thousands of people join Team NSPCC to take on a challenge and raise money to help protect children and prevent abuse. Together with other cheerers, you'll make a huge difference to how our runners feel – helping them to complete a challenge they've spent months preparing for.

What you'll do

You'll be joining other lively and enthusiastic cheerers at  our NSPCC cheer point along the route – be ready for cheering, clapping, whooping or even singing. It's a team effort, so you would also help with setting up the cheer point, giving out t-shirts and cheering materials, making sure the area is kept tidy and helping with packing down.

We have one cheer point along the course, with staggered start times. We'll be in touch to arrange with you what time to arrive, where to meet and what to expect. You don't have to be an official cheerer to come along and support team NSPCC. So if you can't make the full-time or to one of our cheer points, we'd still love to see there, just look up the event time and come along.

What you'll get

Volunteering at our events is a great way to experience the fantastic atmosphere of event days, without the training! The atmosphere at our cheer point is amazing, and we'll provide you with cheering materials and an NSPCC t-shirt so all you have to bring is your enthusiasm.

You'll be accompanied by NSPCC staff to support you and answer any questions you may have. Refreshments will be provided at the cheer points, and travel expenses will be covered up to the value of £5.

Who's right for the role?

You don't need any prior experience, just a sense of fun, team spirit and enthusiasm. It's important that you're able to spend a few hours outside, spending lots of this time cheering and clapping. You'll also need to stand for a few hours so, if you think this would be difficult, we'd advise bringing along a travel chair. If you are a wheelchair user, please let us know and we can help to identify a suitably accessible cheering point for you.

You'll need to feel comfortable if members of the public ask you about your volunteering role and will simply need to direct them to a member of staff if they have any questions about the NSPCC. We need volunteers with a warm and friendly manner, as the NSPCC is 90 per cent funded by public donations so the impression people have of us is incredibly important.

Please be aware that you'll need to make your own way to your cheer point (we will give you directions).

We can discuss which cheering post would be most convenient for you.

Interested in getting involved? Volunteer today and join our fight for every childhood.

We are currently looking for volunteers to help us in our Trafford warehouse. The warehouse is where the food arrives, and is sorted before it arrives at the hub. It is a busy environment, and you’d be working alongside the TBBT team. To volunteer for the warehouse, you would need to be 18 years old or older.

Volunteering at the warehouse would include:

• Packing bags for the hubs.
• Organising stock, and ensuring food is stored correctly and at the right temperature.
• Keeping the warehouse tidy, and helping with recycling.
• Helping to load the vans.

IMPORTANT NOTE:
You must be resident in the UK and living in Greater Manchester, or within easy commuting distance of our base, in order to volunteer with us. We are unable to offer sponsorship for overseas applicants.

The Bread and Butter Thing (TBBT) is about making everyday things in life more affordable for people in low income households. We do this through a membership scheme that offers regular provisions such as food and toiletries.

People apply for membership through our community hubs. Hubs are projects that are already doing great work in the community throughout the Northeast. TBBT requires volunteers at our warehouse in Chilton to collect food from our suppliers.

We get food from industry surpluses that might otherwise become waste and we use it to put food in the homes of people in need. Every day we collect food or have it delivered into our warehouse at Chilton.

What we do really makes a difference to thousands of families, but we couldn’t do it without our amazing volunteers. 

If you are keen to work with great people whose common goal is to help support local communities, then we would love to welcome you into our team of volunteers.

You’d need to be over 25 with a full, clean UK driving licence, with various shifts Monday to Friday starting from 7am.

IMPORTANT NOTE:
You must be resident in the UK and living in Chilton, or within easy commuting distance of our base, in order to volunteer with us. We are unable to offer sponsorship for overseas applicants.

We are currently looking for volunteers to help us in our Chilton warehouse. The warehouse is where the food arrives, and is sorted before it arrives at the hub. It is a busy environment, and you’d be working alongside the TBBT team. To volunteer for the warehouse, you would need to be 18 years old or older.

Volunteering at the warehouse would include:

• Packing bags for the hubs.
• Organising stock, and ensuring food is stored correctly and at the right temperature.
• Keeping the warehouse tidy, and helping with recycling.
• Helping to load the vans.

IMPORTANT NOTE:
You must be resident in the UK and living in Chilton, or within easy commuting distance of our base, in order to volunteer with us. We are unable to offer sponsorship for overseas applicants.

Volunteer Social Media Content Producer

Location: Haggerston and other SCT sites in East London

Time Commitment: Flexible

Reports to: Director of Fundraising, Marketing and Communications/Digital Marketing and Communications Manager.

About Us

Based in East London, we have supported people affected by homelessness and addiction for sixty years. We provide a residential addictions treatment programme and counselling, a training and development service, supported housing, and a Housing First service.

Our approach is trauma-informed, holistic and compassionate. We enable people to build strong foundations for the future and discover new skills, improve confidence and self-esteem, and improve physical health and mental well-being. All are vital to establishing a lasting recovery from homelessness and addiction and creating a more fulfilling life.

Our nine charity shops and two social enterprises, put us in the heart of communities across East London.

Role Overview

We are seeking a creative and enthusiastic Volunteer Social Media Content Producer to help us craft engaging, mission-driven content for our social media platforms. This is a great opportunity for someone who loves storytelling, creating digital content and wants to use their skills to support a meaningful cause.

Key Responsibilities

As part of the Fundraising, Marketing and Communications team, key responsibilities include:

· Developing original content for platforms such as Instagram, Facebook, Twitter, YouTube and LinkedIn.

· Creating graphics, short videos, reels, stories, and written posts that align with our brand and messaging.

· Collaborating with teams across SCT, including SCT retail, to plan and execute content calendars and campaigns.

· Repurposing existing materials into social media-friendly formats.

· Staying informed about social media trends and suggesting creative ways to increase engagement.

Skills & Experience

· Experience in content creation for social media (personal, academic, or professional).

· Proficiency with tools like Canva, Meta, CapCut, or similar.

· Strong visual storytelling and writing skills.

· Ability to work independently and meet deadlines

· Passion for social impact and a good understanding of social media platforms.

What We Offer

· A chance to make a real difference through your creative work.

· Opportunities to build your portfolio and gain experience in nonprofit communications.

· A reference or recommendation upon successful completion of the role.

· Flexible hours and a supportive, collaborative team environment.

Chair of Trustees - Terms of Reference

Introduction

Emergency Nutrition Network (ENN) is a well-established and highly respected UK-based charity working to reduce malnutrition globally. ENN strives to enhance the effectiveness of nutrition policy and programming by building evidence, convening critical actors and transferring knowledge. We are passionate about being field driven and are globally recognised as thought leaders and conveners in nutrition. Our vision is a world where ‘Every individual confronted by malnutrition has access to the knowledge, tools, services and resources they require to meet their needs.  We work with governments, civil society, UN, donor and academic organisations to achieve mutual goals. Through these collaborations we support agencies to implement evidence-based nutrition programming, predominantly in low- and middle-income countries.

The Trustee Role

ENN is seeking to appoint a new Chair of Trustees to lead its Board with strategic insight, collaboration, and a deep commitment to the organisation’s mission. This is a significant and rewarding opportunity to guide the governance of a globally respected charity at a pivotal time in its journey.

As Chair, you will play a key leadership role in ensuring that the Board of Trustees operates effectively, provides strong oversight, and supports ENN to fulfil its charitable objectives. You will work in close partnership with the CEO and fellow Trustees to shape and monitor the delivery of ENN’s strategy, ensuring that the organisation complies with its purpose, charity law and company law and that the organisation pursues its objectives as defined in its governing document.

The Chair will also ensure that the Board functions properly and that effective decisions are made and implemented.

This role calls for someone with strong leadership presence, relevant experience, and a collaborative approach. Someone who can lead inclusive, focused meetings and create a supportive, respectful for both trustees and the senior management team.

A helpful summary of trustee roles and responsibilities can be found in Charity Commission guidance ‘The essential trustee: what you need to know, what you need to do’

We are looking for a Chair who brings substantial leadership and governance experience, including at board level within the charity, public, academic, or international development sectors. While a background in nutrition or humanitarian work is not essential, a strong interest in global health, development, or social impact is important.

Your Responsibilities as a Trustee:

As Chair of the Board, you will play a key leadership role in ensuring the overall effectiveness of ENN’s governance and strategic direction. You will guide the Board in fulfilling its collective responsibility to uphold ENN’s mission and values, while supporting the organisation to thrive in a complex and evolving funding landscape.

Your responsibilities will include:

• Chairing the Board of Trustees: Leading quarterly Board meetings and the Annual General Meeting, ensuring well-structured and inclusive discussions, clear decision making, and effective follow-up on actions.
• Strategic Leadership: Working with the CEO and fellow trustees to shape and review ENN’s strategic direction and priorities, especially in light of changes in the global funding environment.
• Supporting Fundraising and External Relations: Acting as an ambassador for ENN, supporting engagement with key stakeholders including donors, partners, and networks. Where appropriate, the Chair and trustees may play a role in donor cultivation or advocacy.
• Governance and Compliance Oversight: Ensuring that ENN complies with its Articles of Association, charity and company law, and sector best practice. Overseeing the effectiveness of risk management and ensuring proper financial controls are in place.
• Board Development and Succession: Ensuring the Board remains diverse, skilled, and effective by leading on trustee recruitment, development, and performance review processes. Championing a culture of inclusion and learning.
• Relationship with the Executive Director: Building a strong, supportive, and transparent relationship with the CEO. Providing guidance and challenge as a critical friend and ensuring effective communication between the Board and ENN’s Management Team.
• Safeguarding and Ethical Oversight: Promoting and safeguarding ENN’s reputation, values and policies including its commitment to safeguarding, equity, and ethical conduct.
• Adaptability in Financial Stewardship: Supporting the Board and Executive Team to respond proactively to funding challenges and opportunities, including exploring alternative funding models and revenue diversification.

The Chair will be expected to attend quarterly Board meetings (held virtually and occasionally in-person), subcommittee meetings where relevant, and represent ENN externally when needed. This is a voluntary position, with reasonable travel and related expenses reimbursed.

Required Knowledge and Skills

• Demonstrable experience of senior leadership, preferably at board level, within the non-profit, public, or international development sectors.
• Strategic vision and the ability to identify and understand response to changing contexts.
• Proven ability to chair complex meetings effectively, enabling inclusive, strategic, and outcomes-focused discussions.
• A strong understanding of governance responsibilities, including the legal duties of charity trustees, and a commitment to high standards of ethical and financial stewardship.
• Experience in guiding organisational strategy, change management, and performance monitoring at a senior level.
• Insight into the UK charity sector, the Charity Commission’s regulatory framework, and good governance principles.
• A good understanding of global development funding trends, with an appreciation of how geopolitical shifts have impacted international donors and the wider NGO landscape.
• Experience in supporting income diversification and navigating financial uncertainty, including stewarding fundraising strategy, major donor engagement, or building new funding partnerships.
• A collaborative and inclusive leadership style, with the ability to support and challenge constructively, build consensus, and maintain a strong, positive relationship with the CEO and senior management team.
• An ability to serve as an ambassador for ENN’s mission, engaging confidently with external stakeholders, donors, and sector leaders.
• A clear alignment with ENN’s values, commitment to equity and inclusion, and passion for reducing global malnutrition.

Previous experience of charity trusteeship is desirable but not essential if the candidate demonstrates equivalent governance or board leadership experience in another sector.

Membership and Operation of the Board

The ENN Board of Trustees comprises individuals appointed by the Trust Members, selected for their diverse skills, experience, and commitment to ENN’s mission and values. Collectively, the Board provides strategic leadership, ensures good governance, and supports ENN in delivering its charitable objectives.

Trustees are appointed for an initial term of four years and are eligible for reappointment at the discretion of the Trust Members at a General Meeting, in accordance with ENN’s Articles of Association.

The Chair of Trustees is elected by the Board from among its members. The Chair serves for a term of up to three years and may be re-elected for one additional term. This ensures a balance of continuity and renewal in Board leadership.

The Board meets quarterly and may convene additional meetings as required. Trustees are expected to attend meetings regularly and actively participate in subcommittees, working groups, and strategic initiatives as needed.

Time Commitment – And our Commitment to You

Your commitment in an average year is likely to be 4 pre-fixed board meetings, each of half a day.  Each of these are preceded by sub-committee meetings, usually of ninety-minutes, and each trustee is expected to participate in one sub-committee. Other committee and ad hoc meetings and additional support will be arranged as agreed. We encourage active participation and engagement, and Trustees often give more time outside of this, on their own terms.

Board meetings are held virtually, with an intention to hold one facilitated face to face meeting at the ENN HQ in Kidlington, Oxfordshire, every two years. Additional sub-committee meetings will be convened remotely. 

Ideally you will join the Board in 2025, though we can show some flexibility on this for the right candidate, and in your first few months you should allow for additional time for induction and orientation (including meeting a number of the Leadership Team). 
Remuneration

This is an unpaid, voluntary position.  Reasonable expenses will be reimbursed for attendance at Board meetings and other Trustee activities in line with ENN’s policies.  Some employers encourage and enable trusteeship as part of wider career development and corporate social responsibility; please check with your organisation and their relevant policies. 

Our Values and Commitment to Equality, Diversity & Inclusion

ENN is committed to diversity and inclusion, and to building a culture where every staff member and volunteer is recognised and valued as an individual.  We actively encourage applications from a broad range of experiences and backgrounds and are particularly interested in improving representation of younger people and minority ethnic groups on our Board.

To Apply

If you believe you’re the candidate we’re looking for please submit a CV and a covering letter of no more than 2 pages describing your motivation behind applying for the role, as well as explaining how you believe your skills and experience match what we are looking for.

Closing date for applications: Sunday 28th September 2025  

It is expected that shortlisted candidates will be invited to an informal interview during the week commencing Monday 29th September 2025

Screening Checks

All candidates who we progress will be screened through Accuity World Compliance to comply with counter terrorism and financial sanctions regulations. Appointment will be subject to a satisfactory enhanced DBS check (or equivalent criminal records check where available, for non-UK citizens) and 2 satisfactory references.  If you already have a transferrable enhanced DBS, please state this in your application.

Additional Information About ENN 

A Letter from the Board of Trustees

At ENN we are truly passionate about what we do. Over the past 27 years ENN has become a powerful and recognised name in the nutrition sector, working with others to influence outcomes around the world. We produce highly regarded research and publications that inform and inspire practitioners worldwide and we convene technical interest groups and communities of practice who are the ‘go to’ networks for their specialisms. Our partners know and trust ENN for quality, rigour and impartiality.  Our work makes a real difference in the lives of children in some of the most difficult parts of the world. The ENN-led Operational Guidance on Infant Feeding in Emergencies has become the key global policy guidance and has been endorsed by the World Health Assembly, and our technical leadership and convening has facilitated real change in awareness and a new narrative, challenging siloed approaches to Wasting and Stunting management.

Our work has never been more important. Nutritional challenges are growing across the world; undernutrition rates may be slowly decreasing but other forms of malnutrition are on the rise.  The positive progress that is being made is unequal and many countries are now facing the double burden of both under and over nutrition. Crises around the world are increasingly protracted and the historical and artificial silos of ‘humanitarian’ and ‘development’ don’t reflect real needs which are much more fluid. Emerging threats, such as the broader impact on nutrition of the COVID-19 pandemic bring new challenges to address.

At present our annual turnover is around £1.8m (c. USD2.27m), we employ 28 staff and engage 20 - 30 specialist consultants. With our new strategy, we are keen to drive even greater impact by exploring new and innovative approaches and increasing our reach further still. We do so with funding in place from a range of institutional partners and private foundations.

As an organisation working across numerous technical areas relevant for countries experiencing high burden of malnutrition, we look to the board, and those trustees with a more technical focus in particular, to discuss new technical gap areas with us to ensure we maintain a responsive and balanced portfolio, to help us further develop our network, funding and connections, and to help us navigate the important work we do to influence structural and impactful change in the sector, including advising in situations where there is potential for strategic risk. We are looking for a Technical Trustee to join the board who can bring their technical knowledge and extensive experience to this role.

We hope the enclosed information helps you to explore ENN and the role.

With best wishes,

The ENN Board of Trustees 

Vision

Our vision is  ‘Every individual confronted by malnutrition has access to the knowledge, tools, services and resources they require to meet their needs’

Our History

Founded in 1996 in Ireland, ENN has a long and rich history in global nutrition.  Following an evaluation of the Great Lakes Emergency in 1995, implementing agencies identified an urgent need to establish a vehicle for capturing programming experiences and preserving institutional memory in the emergency food and nutrition sector. This gave rise to ENN’s publication, Field Exchange, which was first produced in 1996, designed to stimulate critical thinking and learning, influence research agendas and cross-fertilise information and exchange.  ENN was generously hosted by Trinity College Dublin for its first eight years, before relocating to Oxfordshire in 2004 and is now a UK registered Charity. 

"To me, ENN is one of the most long-standing focal points for emergency nutrition technical information and coordination." (ENN partner) 

Who We Are Now

Our Strategy aims to enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning, building evidence and providing support and encouragement to practitioners and decision-makers involved in nutrition and related interventions.  We take a particular lens on fragile and conflict affected, and high burden, states.  We have three core principles guiding our work:

· Independent, neutral and impartial

ENN is not bound by the views or positions of any one institution and is not a nutrition implementing agency. Any opinions expressed are based on the available evidence and the experience of our rich and diverse network.

· Driven by our network

ENN’s network is made up of practitioners, decision-makers and academics working on nutrition and associated fields all over the world. By supporting their learning and sharing their knowledge, ENN is able to make a unique contribution to turning knowledge into practice.

· Based on experiential learning and evidence

ENN believes that policy and practice can, and should be, informed by evidence and experience. Where this exists, ENN seeks to share the learning from this evidence and experience; where it is missing, ENN advocates for it to be developed or directly supports, and often brokers, its development.

Our People

ENN’s team is made up of a range of technical experts in nutrition, with decades of collective experience, and a small operational team.  ENN’s Management Team comprises of the CEO, 2 Technical Directors, a Finance Manager, HR Manager & Projects Coordinator Lead. As well as our 28 staff, we engage a significant number of experienced specialist consultants on our projects.  ENN is highly committed to diversity and inclusion, to enabling and promoting flexible working for our staff, and to supporting continued professional development.

Our Finances

ENN is financially supported by a range of institutional donors (including the Irish and US governments), charitable foundations (including the Bill and Melinda Gates Foundation and the Eleanor Crook Foundation), as well as UN agencies and INGOs.  Our income has grown over the last few years, with income in the current FY 2023 projected at around £2m (c. $2.5m).

Our Governance

ENN is a UK-registered charity (Charity Registration Number: 1115156) governed by the Board of Trustees and a set of ‘Articles of Association’. The Board is currently comprised of 8 Trustees and meets regularly throughout the year, with full board meetings on a quarterly basis. The Board currently has three sub-committees, one covering Governance & People, another Technical and the other Finance, which are responsible for ensuring the highest standards in terms of finance, personnel, and technical expertise and application.

As a UK-registered Charity, ENN also files accounts as a UK-registered Company with Companies House (Company Registration Number 04889844).

Job title: Volunteer Receptionist X 5

Responsible to: Head of HR & Operations

Hours: Available Monday – Thursday

Expenses: Standard travel costs, within London, covered

Location: Office is located 12 Orsman Road, N1 5QJ, London

We are seeking Volunteer Receptionists to assist us in our Facilities department. We are looking for individuals with good communication skills, the ability to understand the needs of clients and visitors at reception and is commited and reliable. 

About Mind in the City, Hackney and Waltham Forest:

We are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation.

We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention for those at risk of developing mental health issues, or who struggle with common mental health conditions.

We currently support around 5,000 people a year through a variety of services focusing on psychological, social, economic and workplace wellbeing, and support minoritised communities.

Our values are:

Connected: Creating a compassionate and supportive community.

Fair:  We strive for equity- no-one's needs should go unmet.

Brave: We walk with people, offering help by doing what works - proven or new

Working with Mind CHWF means you’ll be part of a dedicated, passionate, and professional workforce who cares about the work they do and make a real difference to the lives of the people in the City of London, Hackney, and Waltham Forest.

We are committed to actively becoming anti-racist in everything we do. This is a critical priority for Mind CHWF. We embrace diversity and understand that being an inclusive organisation that recognises different perspectives, will enable us to provide excellent services.

We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Those with lived experience of Mental Health are encouraged to apply.

Value-based Recruitment:

We know that for various reasons, not everybody who can successfully perform in a role, performs their best under traditional interview/selection procedures. We are therefore seeking ways to breakdown further barriers in our recruitment & selection process.

Shorted-listed candidates will be provided with some questions to help them prepare for the interview.

 How to apply:

For more information on the vacancy and how to apply, click the ‘Apply’ button - Please note that we are unable to consider incomplete applications.

The closing date is by 31st October 2025, however, please do not delay applying as this advert may close before the stated deadline if we find a suitable applicant for the role.

We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please let us know in your application.

Your privacy and the security of your data is our top priority. Please take a moment to read through our applicant’s privacy notice.

Family Lives was formed over forty years ago by volunteers with the aim of ensuring that all parents had somewhere to turn before they reach crisis point.

We know that the right support at the right time makes all the difference.

Family Lives provides targeted early intervention and crisis support to families who are struggling.

Purpose of the role:

To be part of a flexible team providing empathic, caring and informed support to families, carers and others who use our services.

Our volunteers take calls from parents and carers on a wide range of subjects, whether that might be issues around separation and divorce, isolation, depression, bullying and abuse, dealing with behavioural problems, etc. You can find out more about our services on our website. We are a national service with home-based call takers county wide and a call centre in Old Hatfield Hertfordshire.

Once trained volunteers sign up for a weekly 4-hour shift comprising 3 hours ‘online’ followed by a debrief session with your supervisor which can last around half to one hour.

We recruit volunteers with a range of backgrounds and experiences though we ask that volunteers have experience of parenting or working with children and young people, are good listeners and have a willingness to learn. Being remote it will be very important that you have a PC/laptop, plug in headset with microphone, good Wi-Fi and a private place to work from home. You need to be a UK resident.

Our volunteers often tell us how rewarding their time with us is.

You'll be part of a compassionate community and feel a real sense of pride for what you do. You'll meet new people, gain valuable experience, and develop your skillset. We're passionate about helping people to reach their full potential, so we'll offer you full training suitable for the role, supervision from a named member of staff, including help setting personal development goals, and opportunities to increase skills and input into practice via regular Practice Development Groups.

Our training programme is excellent and will give you the opportunity to develop the skills needed to offer empathic support and guidance to callers whatever their circumstances; all shifts are overseen by a regular shift supervisor who provides ongoing remote support.

We ask our volunteers to make a commitment of 1 year (with time off for holidays), obviously we understand that circumstances sometimes make that an impossibility but can be helpful to know at the outset that is the general expectation.

We have remote call taker training sessions that run over five sessions and is done remotely connecting you via a Microsoft Teams link. Our next training is starting in September 2025.

Module One = Tues 16th Sept

Module Two = Wed 24th Sept

Module Three = Weds 1st Oct

Module Four = Weds 8th Oct

Module Five = Wed 15th Oct

10am to 2pm

You would need to be able to attend all five sessions and be available on four occasions to listen into calls, this can be organised remotely. If you are unable to attend the training however are interested, please do apply as we run training throughout the year.

Are you a strategic thinker with an enquiring mind and the ability to act as a critical friend? Are you passionate about encouraging neighbourly support to relieve loneliness and isolation? Would you be prepared to join a Board of Trustees taking responsibility for the delivery of the charity’s aims? If so, you could be just the person we’re seeking.

As Trustee and Company Director you will join the a team that exercises a legal duty to:

· Ensure it understands the charity’s purposes as set out in its governing document

· Plan what the charity will do, and what you want it to achieve

· Manage the charity’s resources responsibly

· Ensure the charity is complying with the law

Help guide the future of the UK’s busiest Mountain Rescue Team

Are you passionate about supporting life-saving volunteer work in the mountains? Do you have expertise in governance, law, leadership, or volunteer management?

Llanberis Mountain Rescue is seeking new trustees to help steer our small but incredibly busy charity.

About Us

We are the busiest mountain rescue team in the UK, responding to over 300 calls a year on Yr Wyddfa and in Eryri.

Our charitable objectives cover rescue, education and promoting safety and care in the mountains.

As a registered charity, we need strong governance and strategic leadership to ensure our volunteers are safe, supported, and equipped to save lives.

Who We’re Looking For

We’re seeking trustees with experience in one or more of the following areas:

• Charity Governance & Legal Oversight Understanding of fiduciary duties, legal responsibilities, and governance frameworks within the UK charity sector.
• Regulatory Compliance & Volunteer Law Familiarity with contracts, safeguarding, and legal considerations relevant to managing volunteers in high-risk environments.
• Policy Review & Development Experience in reviewing, updating, and implementing charity policies to ensure they are compliant, practical, and aligned with best practice—especially in areas such as health & safety and volunteer conduct.
• Volunteer Management & Support Insight into recruiting, training, and retaining volunteers—especially in physically demanding and emotionally intense roles.
• Leadership & Change Management Proven ability to lead teams, mentor others, and guide organisations through growth or transition.
• Health & Safety in Outdoor Rescue Experience with risk assessments, incident reporting, and compliance with safety regulations in outdoor or emergency settings.

What You’ll Do

As a trustee, you’ll help shape our strategic direction, ensure legal and financial compliance, and champion the wellbeing of our volunteers. You’ll attend quarterly board meetings (ideally in person), contribute to working groups, and act as an ambassador for our work.

What You’ll Gain

• A meaningful role supporting life-saving work
• Opportunities to apply your expertise in a unique setting
• A collaborative, passionate team of fellow trustees and volunteers
• The satisfaction of helping others in moments that truly matter

How to Apply

If you’re ready to make a difference, we’d love to hear from you.

Not sure if you’re the right fit? Reach out for an informal chat—we welcome diverse perspectives and are committed to inclusive recruitment.