Volunteering opportunities volunteer volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.
Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.
No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need. But if you have any experience or particular interest, tell us; it may be helpful. It’s really easy to get your volunteering started; simply click on ‘Apply Now’ and we’ll be in touch.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.
Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.
No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need. But if you have any experience or particular interest, tell us; it may be helpful. It’s really easy to get your volunteering started; simply click on ‘Apply Now’ and we’ll be in touch.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Opportunity: Support Our 55+ Community Programme
Are you passionate about supporting older adults and making a positive impact in your local community?
Queen’s Crescent Community Association (QCCA) is seeking dedicated volunteers to join our vibrant 55+ Programme in the heart of Camden.
QCCA is one of London’s most active and inclusive community centres, offering a wide range of free activities and support services for older residents (55+). Since 2002, our mission has been to help build a happier, healthier, and more connected community—especially within one of Camden’s most deprived neighbourhoods.
What We Offer – Weekly Activities
As part of our commitment to improving wellbeing, reducing isolation, and encouraging meaningful engagement, we run a variety of sessions each week, including:
- Chair‑based exercise
- Coffee mornings
- Gym sessions
- Drama sessions
- Reflexology
- Weekly community lunch
- Bingo
- Movie matinees
- Arts and crafts
Volunteer Role
We are looking for friendly, enthusiastic volunteers who enjoy socialising and building rapport with older people. Key responsibilities may include:
- Welcoming and chatting with participants
- Supporting the setup and pack‑down of activities
- Ordering and organising supplies
- Keeping accurate attendance records
- Acommpany outings and events in London (e.g., gardens, museums, music and theatre trips).
This role is ideal for anyone who enjoys connecting with people, contributing to the community, or gaining experience in a supportive charitable environment.
If you have a particular skill or hobby you would love to share (art, music, movement, crafts, language, etc.), we would be delighted to explore incorporating it into our activity timetable.
Volunteer Hours (Options)
This is a voluntary role.
Activities run Monday to Friday, and each session lasts 2–3 hours. Volunteers can choose the days and sessions that best suit their availability.
Volunteer Benefits
By joining us, you will gain:
- The opportunity to support a local community in need and build meaningful relationships
- Valuable volunteering or work experience
- Lunch vouchers
Application Process:
When you reach out, we’ll begin with a warm introductory phone call and welcome you to visit our centre. If you choose to start volunteering with us, we’ll guide you through a full induction and organise your DBS check.
Interested? Get in Touch!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a dynamic and dedicated individual to take on the role of Network Training Lead who can work and lead volunteering groups and leaders in their own way, supported by our central teams
At St John Ambulance, we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.
We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.
As a member of our network leadership team, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
Volunteers would be expected to attend training for the role both online and in person, to attend regularly network weekly meetings to enable them to keep their skills up to date.
Closing date for these opportunities is: 28/03/2026
To apply for this opportunity, please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a dynamic and dedicated individual to take on the role of Network Training Lead who can work and lead volunteering groups and leaders in their own way, supported by our central teams
At St John Ambulance, we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.
We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.
As a member of our network leadership team, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
Volunteers would be expected to attend training for the role both online and in person, to attend regularly network weekly meetings to enable them to keep their skills up to date.
Closing date for these opportunities is: 14/03/2026
To apply for this opportunity, please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Organisation: Make a Smile
Location: Remote - UK-based (with opportunities for occasional in-person involvement)
Commitment: Flexible, approx. 4–6 hours per week
About Make a Smile
At Make a Smile, we believe every volunteer should feel supported, valued, and empowered. Our volunteers are the heart of our charity, and we work hard to break down barriers so that everyone—no matter their background—can get involved and make a difference to children’s lives.
The Role
The Supporting Chapter Manager provides support to Chapter that are deemed to be struggling. They should assess chapters frequently to ensure they have a clear awareness of what a chapter requires support, in addition to input from other Trustees. They will then provide hands on support to the struggling chapters with focus on recruitment, events and costumes.
What You’ll Gain
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Hands-on experience in volunteer management and co-ordination.
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The chance to make a lasting impact in the areas needing the most support.
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Opportunities to develop leadership, communication, and management.
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The satisfaction of knowing you’re helping volunteers feel supported, engaged, and empowered.
Time Commitment
This role is flexible and can be done remotely. We ask for around 4–6 hours per week, though this may vary depending on activities or events.
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At St John Ambulance, we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.
We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.
As a member of our network leadership team, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
Volunteers would be expected to attend training for the role both online and in person, and to attend regular network weekly meetings to enable them to keep their skills up to date.
If you are successful, you will need to undertake relevant training for the role, details of which will be discussed after you have been appointed.
Closing date for these opportunities is: 17/03/2026
To apply for this opportunity, please follow the link below:
The Refuge Admin Support Worker Volunteer supports the daily running of our Bexley Refuges by helping women and families access activities, appointments, and resources.
You’ll assist with admin tasks, run or support group activities and house meetings, make contact calls, keep records updated, and help with in-house and external activities.
The role suits someone proactive, friendly, organised, and confident with IT, with an understanding of domestic abuse. Experience with children or groups is a bonus.
Volunteers gain experience in the VAWG sector, access training and supervision, and play a key role in supporting women on their recovery journey.
Solace exists to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At St John Ambulance we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.
We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.
As a member of our network leadership team, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
Volunteers would be expected to attend training for the role both online and in person, to attend regularly network weekly meetings to enable them to keep their skills up to date.
If you are successful you will need to undertake relevant training for the role, details of which will be discussed after you have been appointed.
Selection and interview will concentrate on applicants ability to network with local groups to improve our community engagement opportunities
- Closing date for these opportunities is: 28/02/2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a dynamic and dedicated individual to take on the role of Network Training Lead who can work and lead volunteering groups and leaders in their own way, supported by our central teams
At St John Ambulance, we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.
We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.
As a member of our network leadership team, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
Volunteers would be expected to attend training for the role both online and in person, to attend regularly network weekly meetings to enable them to keep their skills up to date.
Closing date for these opportunities is: 14/03/2026
To apply for this opportunity, please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you enjoy a warm cuppa and a good browse through charity shops? We’re looking for a friendly, reliable volunteer to spend time with an adult with a learning disability—sharing simple outings like visiting a local café and exploring nearby charity shops together.
This is a lovely opportunity to build a meaningful connection, boost someone’s confidence, and help them feel more included in their community.
We offer a lifelong befriending service for adults with learning disabilities. Matching the skills and interests of passionate visitors with the specific hobbies and interests of the people we visit. Visitors visit six times a year to create a 1-2-1 connection, offer companionship, encourage people to do the things they enjoy and check-in on their wellbeing. In many cases, the visitor is the only person in someone’s life who isn’t paid to be there for them.
This is an Out and about visit role which means your visits are likely to be longer, very active and the person you visit will often take an active part in planning your outings and activities in the community. Your volunteer manager will be happy to help you with ideas and suggestions for things you can do. Visits will vary in length but tends to be around a couple of hours, sometimes shorter or longer, depending on what you plan to do.
In this role you will spend quality time with the person you visit and could do a range of different activities like:
Sitting and having a chat Checking in on their well- being Going out to a local café/pub for a meal/drink Take part on community activities like visiting a place of interest, go shopping etc. Enjoying a walk
As a Mencap volunteer visitor you will be: Friendly and approachable Accepting of others who might be different to yourself Reliable and patient Passionate about supporting people with a with a learning disability. Have the opportunity to help make a difference to the life of the person you visit Receive a personalised volunteer induction and training Have agreed out of pocket expenses reimbursed Meet new people Get on-going support, and feel appreciated and valued
**About Mencap ** Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose. We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.
If you have questions about volunteering with Mencap, please don’t hesitate to get in touch with us.
Empower individuals with learning disabilities and autism to reach their full potential and lead the lives they choose.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About CARAS:
Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and asylum-seekers living in South West London, and helps them to play their full part in the community. Arriving as an asylum seeker in the UK can be a terrifying and disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. We exist to help people seeking asylum overcome those challenges, and to help them rebuild their lives.
We offer a range of individual and group support to improve the holistic wellbeing of people who have a forced displacement background, providing them the tools they need to build lives filled with value, meaning and purpose in the UK. Our activities for adults include currently include: ESOL classes; sports; women’s creative writing; women’s coffee morning, and casework.
About the CARAS Adult Team:
In the post-pandemic environment, CARAS is responding to the role of digital literacies in our programme delivery to learners of asylum-seeking and refugee background. In contrast to the UK essential Digital skills framework, we have built in language inclusion to create a participatory learning course for Essential Digital Literacies for learners who are new to reading and writing in English. The individuals joining CARAS are highly diverse, with different countries of origin, linguistic and educational backgrounds. We have observed over the last year that many CARAS community members have limited digital skills, particularly in regard to using computers. Community members have highlighted that computers are important for many individuals to achieve their educational and employment goals, whilst increasing confidence and independence. We have co-designed a digital skills program in partnership with CARAS community members to improve computer literacy and skills, focusing on basic computer literacy.
Our values are at the centre of all our work:
• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests.
• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society.
• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.
• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.
About Youth ESOL:
Our ESOL project offers English language classes to young people at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling young people to do well at school or college.
About the Role:
CARAS is looking for Digital Skills Volunteer to support our face-to-face study programme for young people.
The Digital Skills group is in Streatham and is an important element of a study programme for young people aged 14 to 18 who are out of formal education. The timings of the digital skills sessions is as follows:
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Tuesday evenings 4pm to 6pm
Volunteers are required to attend one session per week. They are also welcome to come early and support ESOL classes before the Digital Skills sessions, where appropriate.
The Tuesday Digital skills sessions focus on practical, accessible digital skills, such as, but not limited to:
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Using computers, tablets, or smartphones confidently
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Keyboard and navigation skills
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Using email and online communication tools
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Accessing learning platforms and online resources
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Online safety and digital wellbeing
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Using digital tools to support English learning, homework and study skills
The aim of the Digital Skills sessions is to build independence, confidence, and digital inclusion, supporting young people to engage more fully with formal education and everyday life in the UK. Enrolments to the programme are based on rolling admissions, requiring adaptability to the changing digital skills needs of the group through participatory enquiry led by the ESOL teacher.
The ESOL teacher will provide guidance, session plans, and tips for supporting learners with emerging English, including how to explain digital concepts in clear, accessible ways.
Volunteers will typically work with 1–5 students, offering one-to-one or small group support and adapting tasks to different ability levels.
Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.
Volunteer tasks and responsibilities:
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Providing one-to-one or small group support during Digital Skills sessions
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Supporting young people to use digital devices and software confidently
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Helping to set up the classroom and digital equipment
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Attending and contributing to volunteer debriefs after each session
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Sharing observations on learners’ progress, challenges, and successes
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Making use of any community languages if any, to support learners’ understanding
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Working collaboratively as part of a team and helping to shape the project
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Supporting young people to recognise and celebrate their achievements
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Showing flexibility to a wide range of ability levels and confidence with technology
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Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management, and all other relevant policies
Requirements:
Essential:
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Aged 18 years or older
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An interest in education, digital inclusion, and supporting young people
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Confident using computers, smartphones, or tablets
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Currently resident in the UK or has asylum-seeker or refugee status
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Able to provide five years’ worth of addresses and willing to undergo a DBS check
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DBS and proof of residency are not necessary if you are a CARAS community member who is more recently arrived in the UK
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Able to attend volunteer induction training (online) prior to starting
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Able to travel to our community centre in Tooting (food and travel expenses can be reimbursed)
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Non-judgemental and able to engage with young people from diverse backgrounds
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Reliable and punctual, with a commitment of at least one session per week for a minimum of 4 months
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Good communication skills, especially with people who are new to English
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Willingness to explain digital concepts patiently and clearly
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Ability to volunteer during Wandsworth term time
Desirable
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Experience supporting young people with digital skills or IT (formal or informal)
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Knowledge of community languages such as Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali, or Spanish
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Experience working with young people, refugees, or learners of English in a work or volunteer capacity
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Interest in using digital tools to support language learning
Through volunteering with us you will:
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Gain experience of English language teaching;
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Meet new members of your local community;
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Learn about different cultures;
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Learn about issues relating to refugees and people seeking asylum;
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Work as part of a friendly, welcoming team;
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Develop your skills and competencies such as literacy and phonics strategies for emerging learners of English;
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Be able to access relevant training, including safeguarding training.
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Be able to obtain a reference from us relating to your placement after 3 months of regular volunteering.
To Apply:
Successful applicants will be invited to a taster session at CARAS, following which they will have an informal interview with a staff member of the CARAS ESOL team and a community member. All volunteers must complete an enhanced DBS check for working with young people and attend training with us before starting. You will also receive training and support relevant to your specific role. These meetings and the induction training will be on a rolling basis, so apply ASAP!
We provide firm foundations for new-arrival asylum seekers to build happy and successful lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become a fundraising volunteer team leader!
Help make a difference to cats and people.
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.
You can expect us to
- make you feel welcome, included and respected in line with our values and behaviours
- support you in having a positive and impactful experience at Cats Protection
- cover agreed out-of-pocket expenses in line with our Expenses Policy
- provide you with access to learning, development and engagement opportunities
What we need from you
You'll be:
- supporting and encouraging a team of fundraising volunteers
- planning fundraising events and activities with your team
- allocating tasks before and during fundraising events
- keeping financial records from fundraising events
- encouraging and promoting a professional image of Cats Protection
- following policies and guidelines and ensuring licences and permits are obtained for events
Time expectation
Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
You may be just the volunteer we've been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become a Fundraisng Team Leader Volunter!
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.
You can expect us to
- make you feel welcome, included and respected in line with our values and behaviours
- support you in having a positive and impactful experience at Cats Protection
- cover agreed out-of-pocket expenses in line with our Expenses Policy
- provide you with access to learning, development and engagement opportunities
What we need from you
You'll be:
- supporting and encouraging a team of fundraising volunteers
- planning fundraising events and activities with your team
- allocating tasks before and during fundraising events
- keeping financial records from fundraising events
- encouraging and promoting a professional image of Cats Protection
- following policies and guidelines and ensuring licences and permits are obtained for events
Time expectation
Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
You may be just the volunteer we've been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.