HR Administrator/ HR Assistant (Part time)

London Wildlife Trust are at an exciting point in our mission to protect and restore nature whilst engaging and inspiring Londoners to connect with nature. Our vision is a London alive with nature, where everyone can experience and enjoy wildlife.

We are looking for a part time HR Assistant/ Administrator to help make LWT an engaging and efficient place to work for our people. We are looking for someone who could work 2.5 days per week and can be flexible with working patterns.

As our HR Assistant/ HR Administrator, you’ll take charge of our HR administration, managing our people’s data using our new HR platform, assisting with payroll, and managing our DBS process. You’ll also be pivotal in our recruitment process, assisting with the end to end process, contract drafting and inductions.

There will also be a small element of office management duties including answering incoming calls to head office and managing our two meeting rooms.

What’s in it for you?

Salary: £22,198-23,746 (pro rata) depending on experience

Hours of work: 2.5 days per week 9.30-5.30pm with flexibility

Holidays: 25 days per annum (pro rata) plus statutory holidays 

On top of this, we offer:

· Access to a free Employee Assistance Scheme to support you inside and outside of work

· Generous Family Friendly and Flexible Working opportunities and policies

· “Staff Day” once a quarter where you can get involved in conversation work on one of our sites

· A cracking Christmas party

· Free tea, coffee and hot chocolate (it’s the little things)

Our Ideal HR Assistant/ Administrator

HR experience isn’t necessary (but would be a bonus!) so this would make an ideal position for someone looking to begin a career in HR. Most importantly, we are looking for someone with:

· Demonstrable administration experience with a high level of accuracy and attention to detail

· Strong Office skills including Word, Excel and Outlook

· Strong level of initiative and ability to prioritise

· Excellent interpersonal skills and strong ability to build business relationships and credibility with colleagues at all levels

Please see the job description on our website for full details.

Does this sound like you? We’d love to hear from you! To apply, please send an Application Form and Candidate Details Form by following the link to our website.

 

About us

Christian Aid Ireland is an international aid and development agency, working with local partners in countries worldwide. Our vision is to end poverty. We believe in tackling the root causes of poverty, not just the symptoms. We believe that the world can and must be changed so that there is equality, dignity and freedom for all. We are driven to make this change happen and to inspire others to help make it happen.

We are looking for an Income and Administrative Assistant who can help us do that. This is an exciting opportunity to make a difference.

About the role

This role will provide effective and efficient administrative support to enable the smooth functioning of the Dublin office and will be the first point of contact for the public with Christian Aid Ireland (CAI) through reception and telephone duties. This is a vital donor support role, providing an excellent level of service to Christian Aid supporters. The post holder will also support the Programme Development Unit (PDU) and Fundraising & Supporter Engagement Team.

About you

-Educated to leaving cert standard in a relevant discipline.

-High level of computer literacy including knowledge of Office programmes including Word, Outlook, PowerPoint and Excel. Knowledge of relevant database systems.

-An understanding and interest in global development issues

-Experience of working in an office based environment.

-Experience of using financial and administrative systems, setting up meetings and taking minutes.

-Thorough attention to detail, including accurate data entry skills.

-Experience of working in a rapidly changing environment where flexibility is essential

Competency questions

As part of your application you will be asked to demonstrate your suitability by giving answers to the following questions:

Build partnerships: Please describe a situation where you worked in a reliable, helpful and co-operative way with all colleagues and provided help to others without needing to be asked.

Communicate effectively: Please describe a situation when you have had to explain things simply and in a different way if someone appears not to have understood.

Realise potential: Please describe a situation where you have asked for information and advice to address your own knowledge and skills gap in order to learn.

Further information

This role requires applicants to have the right to work in the country where this position is based.

We value diversity and aspire to reflect this in its workforce. We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, sexual orientation, religion or belief.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.

METRO Charity delivers the Get it free condom distribution programme throughout Kent County and the district of Medway. The Get it free condom distribution scheme offers free condoms, information, and support to young people aged 13-21 via distribution sites, online ordering, and community outreach.

Get it is an innovative programme that has been built in collaboration with young people, and forms an integral part of the suite of sexual & reproductive health services delivered by METRO. METRO also offers both 1:1 and group support for the most vulnerable people living in Medway, including Men who have sex with Men (MSM), Boys and Young Men (BYM), Looked after children, young people with special educational needs, and those who identify as LGBTQ+, and delivers regular HIV testing amongst high risk communities.

The right candidate for this role will be a committed, organised, and flexible individual who is passionate about supporting systems that help young people and vulnerable members of society.

You will support the Kent & Medway sexual health team by assuming overall responsibility for the ordering and monitoring of stock and other resources, by posting free condoms each day to young people via our online service, and by accurately maintaining client management systems and electronic databases required for the programme to function and accurate reporting.

You will be able to communicate with a variety of agencies and young people, particularly around their use of the online free condom scheme. You will also need to be proficient in Microsoft Office and be able to produce accurate records when required.

Fixed-term contract until June 2021

HMP Swansea

Ref code: AWS-201

Are you a highly organised, efficient and proactive self-starter able to work on your own initiative? Looking for an exciting new challenge? If so, join St Giles Trust as an Administrator, where you will provide vital administrative support and contribute to ensuring compliance with systems and procedures, standards and performance targets relating to the administrative functions.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

About this exciting opportunity

This key role will see our successful candidate undertake a broad range of essential office-based, meeting-setting and facilities monitoring tasks. This will involve managing, developing and updating the Client Database, collecting and collating data, and developing and maintaining effective and efficient administrative and office systems, including filing and recording systems.

You will also be expected to process all relevant internal and external correspondence and access emails regularly and distribute messages promptly, while offering general support to Peer Advisers, staff and manager when necessary is also an important aspect of the role.

What we are looking for:

• Strong IT skills, including proven Word, Excel, PowerPoint and Outlook experience 

• An excellent communicator, verbal and written, with impressive interpersonal skills

• A self-starter who is organised and able to manage own workload 

• Strong attention to detail and a proven ability to produce accurate work 

• Impressive time-management, organisational and prioritisation skills

• The ability to develop and maintain filing, database and recording systems

• Sympathy with the aims and ethos of St Giles as an organisation

In return, you can expect a competitive salary and generous leave allowance, staff pension scheme, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision, season ticket loan and much more besides.

Please note any appointment is subject to security clearance from the Prison Service and DBS Check.

For further information, or to apply, please visit our website via the ‘Apply’ button.

Closing date: 11pm, 10th June 2020. Interviews: 17th June 2020 (please note if the lockdown restrictions and social distancing measures are still in place, shortlisted candidates will be interview via video).

This is an amazing opportunity to join our organisation to use your skills and abilities to serve the global persecuted Church. In this fast-paced and rewarding role, you will be working within our donation processing team.

Experience in a data-processing or finance role would be advantageous, as would a knowledge of Gift Aid, but are not essential as full training will be provided.

Why Barnabas Fund?

As a world-renowned international aid agency, Barnabas Fund serves the global persecuted Church by channelling practical aid to suffering Christians in over 80 countries who face oppression, discrimination and persecution. This is an opportunity to be part of an organisation that transforms the lives of our persecuted Christian family throughout the world.

What will you be doing:

You will be involved in processing incoming donations on our gifts database (Raiser’s Edge), creating and amending supporters’ records, preparing banking and recording Gift Aid on our gifts database.  Additionally, you will be responding and answering supporter queries on the phone.

What will you need:

• Strong attention to detail.
• Work with a high degree of accuracy.
• Work to deadlines.
• Work flexibly within a team.
• Able to maintain confidentiality.

Salary is dependent on skills and experience.

You will be working within our Donations Processing team from our UK office in Coventry. This is an office-based role.

Any successful candidate will need to be committed to Barnabas Fund’s ethos, statement of faith and aims and already have the right to work in the UK.

To apply, select the apply button and follow the instructions on our website.

Admin Assistant - ASAP Start - Not For Profit - Permanent - City of London

Your new company
Come and join this Not for Profit organisation, working towards educating and entertaining the general public on particular historic events.

Your new role
- Providing admin support to senior staff
- Processing and handling cash
- Managing budgets
- Meeting and greeting external visitors
- Facilitating meetings (providing supporting documents, booking meeting rooms)
- Managing bookings from visitors
- Keeping log on the company database
- Supporting and delivering major events
- Liaising with internal personnel across different branches, as well as liaising with external personnel
- Dealing with telephone queries and mailbox
- Operating switchboard
- Ordering office supplies

What you'll need to succeed
You must be an experienced administrator who is highly organised and has high attention to detail. You must have a proven track record of being able to demonstrate high level of administrative support. You must be a confident communicator and an absolute professional as you will be supporting a senior team and will be required to contact external parties on their behalf. You must have good writing ability as you will be dealing with the mailbox. You will need to have experience organising and supporting with events. You must be IT literate as you will be working on different databases and will need to keep track of information. You need to be someone who is a quick learner, will be able to get on with the tasks required, and be able to use your initiative to make improvements in systems in place.

What you'll get in return
You will get the chance to join a large not for profit organisation on a permanent basis to develop and pick up on key skills.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title: Administrator

Hours: 18.5 hours per week

Salary: £9.00 per hour

Contract: Temporary (Maternity Cover)

We are looking for a friendly and efficient Administrator to join Citizens Advice Portsmouth to cover staff member on Maternity Leave. You will provide full administrative support to the team. We are looking for a pro-active, organised, and proficient person. You must have excellent IT skills, experience of admin work and a working knowledge of website updating, and social media are essential.

You will also have excellent communication skills including a good telephone manner. Our work involves meeting targets and deadlines so you must be capable of working in a pressured environment.

Main Duties & Responsibilities

• Receive referrals and maintain appointment diaries
• Provide first line support/advice to anyone telephoning the service
• Deal with incoming and outgoing post
• Data entry

• General administrational duties, filing, photocopying, answering the phones etc.
• Maintain and update marketing material
• Keep the waiting area and interview rooms tidy and well stocked with leaflets and information.  Maintain notice boards.  Maintain stocks of appropriate forms.

• Maintain stationery and refreshment supplies for Ark Royal House
• Produce weekly staff briefings
• Covering reception as required

Other Duties

The post holder may also be required to undertake other duties appropriate to the grade and nature of the job.

Including:

• Assisting with organising events
• Taking minutes at meetings

How to Apply

If you feel this role would be of interest, please get in touch for an informal conversation.

please note if the lockdown restrictions and social distancing measures are still in place, shortlisted candidates will be interview via phone or video.

Please note that only those candidates who have been shortlisted will be contacted.

The Individual Giving Administrator will assist the fundraising team to devise integrated marketing campaigns with the aim of maximising giving from existing supporters and acquiring and retaining new donors to SIFA Fireside. The post holder will explore and test new income streams from individuals and increase supporter engagement. The post holder will also be required to undertake administrative duties to support the wider Fundraising team and be involved with the marketing and communication plans and other areas to maximize income generation.

The Position

The Development Team Administrator is responsible for a range of administrative and development activities that support Lewa UK’s fundraising goals and provides Executive Assistant support for Lewa’s International Executive Director. **To apply please provide a CV and covering letter**

The Role

The Development Team Administrator will be detail-oriented, familiar with fundraising processes and the importance of data management, a team-player, self-driven, and passionate about contributing to high standards of excellence. A commitment to and interest in wildlife conservation and community development is advantageous. This full-time position is based in London close to Hammersmith underground station.

Broadly, the Development Team Administrator is responsible for supporting the UK team in meeting ambitious annual fundraising targets, overseeing operations of Lewa’s London-based office, and ensuring excellent donor stewardship and data management. 

This position reports to the Deputy Director of Development Europe, Middle East & Asia (DDofD EMEA), currently based in London. Lewa’s International Executive Director (IED) has overall responsibility for all staff and consultants who are hired to work on Lewa’s behalf outside of Kenya. 

Responsibilities

Administrative Duties

• Schedule meetings, set up conference calls via Zoom, keep global calendar up to date;
• Handle mailing requests from donors including mailing of impact reports, donation receipts, special gifts and other items;
• Implement new filing system and ensure ongoing proper filing practices under guidance of the Global Data and Administration Officer;
• Arrange conference rooms and food catering when needed;
• Provide administrative support to DDofD and IED for scheduling meetings, data entry, arranging travel, etc.

Donor Information and Support Management

• Enter donations and detailed notes into Salesforce and process donor acknowledgement letters under the direction of the DDofD;
• Ensure tasks and deadlines assigned to consultants are entered and updated in Salesforce;
• Monitor general Lewa email account for follow up tasks and responses;
• Support in data management via Salesforce and Dropbox by logging call notes, next steps, donor information, and follow-up tasks;
• Support all fundraisers on data entry, especially during heavy workload times of the year.

Travel and Event Planning

• Provide travel support to Lewa staff and partners visiting the UK, under direction of DDofD and Global Data and Administration Officer, including booking internal flights and hotels when needed; developing and keeping a travel itinerary up to date; requesting meetings; arranging in-country travel; and fulfilling special travel or hosting-related requests;
• Event support including planning, guest list creation and management (with the Global Data and Administration Officer) set-up and overall administrative management. Specific tasks may include logging auction items, photos and descriptions; helping to coordinate and deliver purchased auction items; posting purchased auction items; preparing and printing table place cards; updating attendance lists; delivering supplies to event location; assembling gift bags; ordering thank you gifts for committee members, etc; 
• Coordinate quarterly board committee calls and attendance at three annual board meetings, including polling board members about date availability, setting up Zoom calls, ensuring technology needs are in place for meetings, etc;
• Responsible for planning all UK board meetings and International Advisory Council meetings annually including booking hotel room blocks, arranging catering if necessary, answering questions from board and staff who are traveling to the meeting, distributing schedules and materials, etc.;
• Assist with meeting material preparation including proofreading, editing, and organizing board books via PDF;
• Attend board meetings and take detailed meeting minutes.
• Assist the DDofD in supporting the Lewa Next Gen programme and on average two events annually and associated Communications.

Fundraising Support

• Play a key supporting role in annual direct mail activities including mail merges, formatting, printing letters, troubleshooting, etc.
• Draft emails and donor correspondence as requested;
• Respond to donor and board member queries in a timely, professional manner.
• Proof read proposals and other communications text
• Assist the Fundraising and Communications Officer in writing Social Media posts and other Communications relevant to Lewa UK/ EMEA.

Office Oversight

• Office oversight and management including making sure the office has proper supplies and functioning equipment;
• Coordinating IT support for the team when necessary;
• Track expenditures for key staff and events in cooperation with Global Data and Administrative Officer and Senior Finance Manager;
• Pricing research for supplies, services, travel, etc.;
• Manage vendor relationships for UK under direction of Global Data and Administrative Officer and DDofD;
• Research and query common HR and administrative practices to establish better office and employee management systems when needed;
• Other duties as assigned.

The Person

This challenging role demands a highly organized, detail-oriented, entrepreneurial individual with strong communication skills and the ability to work with limited supervision.  We are looking for someone to join our growing team who has a genuine passion for the cause and pride in their work, as well as understanding the vital contribution this role makes to a busy team!

Qualifications and Competencies

The Development Administrator must demonstrate:

• Attention to detail and willingness to carefully track data related to donors and office management.
• Strong writing and editing skills to assist on proposals.
• Ability to keep to budget
• Should be skilled in Microsoft Office, including Word and Excel, and a CRM database.
• The ability to initiate and complete long-term projects as well as manage time-sensitive daily activities, and the flexibility to work as part of a collaborative office environment. 
• The ability to foster a healthy organizational culture in a multinational, multicultural environment.
• Entrepreneurial spirit and problem-solving skills.
• Strong interpersonal skills and the ability to work effectively and efficiently against pressing deadlines.
• Ability to work in harmony with teammates and enthusiastic about contributing to team goals.
• The ability to handle sensitive information with discretion and integrity. 

Education, Training, and Experience 

• University degree preferred; strong professional experience without a University degree also considered.

Compensation 

Lewa UK provides a competitive salary, benefits and holiday compensation package.

**To apply please provide a CV and covering letter**

CANDIDATES

Lewa Wildlife Conservancy UK is committed to building a truly diverse and inclusive organization with a focus on valuing, serving, and understanding Lewa’s constituents in Kenya and globally. Lewa UK is an equal opportunity employer committed to a policy of equal treatment and opportunity in every aspect of its hiring and promotion process without regard to race, color, creed, religion, sexual orientation, partnership status, gender and/or gender identity or expression, marital, parental or familial status, national origin, ethnicity, veteran or military status, age, disability, or any other legally protected basis. Racial and ethnic minorities and men are encouraged to apply for vacant positions at all levels. Lewa UK is not able to sponsor employment visas.

Overview:The Lewa Wildlife Conservancy

Established in 1995, the Lewa Wildlife Conservancy (Lewa, or the Conservancy) is an award-winning catalyst and model for community-centric conservation in northern Kenya. Lewa has been inscribed as a UNESCO World Heritage Site, and features on the IUCN Green List of Excellence in protected area management. The Conservancy is the heart of wildlife conservation, sustainable development and responsible tourism in northern Kenya. Lewa’s successful working model has inspired replication by other conservation organizations in the region, notably through its close partner organization, the Northern Rangelands Trust, which now comprises 39 community conservancies.

Lewa is home to 14% of Kenya's rhino population, the world's largest resident population of the endangered Grevy's zebra, and many other species. The Conservancy also promotes landscape connectivity for wildlife, especially for more than 6,500 elephants that move from the high-altitude areas in the Mount Kenya Forest, through Lewa and the neighboring Ngare Ndare Forest Reserve, to habitats in Samburu and areas further north. 

Lewa’s success can be attributed to its close working partnership with neighboring communities through education, clean water projects, health clinics, microcredit programs, and sustainable agriculture work. Through a broad range of programs, the Conservancy benefits more than 60,000 people in surrounding communities who in turn have become Lewa’s first line of defense against poachers and criminal elements who seek to profit from illicit trade in rhino horn, ivory, and other wildlife products.

I am currently looking for an outstanding Administrator / Diary Manager for an independent advice charity.
The main purpose of this exciting role is to support the CEO in managing stakeholders and to support the Senior Administrator in running the office and organising internal and external meetings.

Main duties:
Manage the CEO diary/in-box
Organising Quarterly Steering Group Meetings
Early, timely and accurate notification of meetings to participants
Drafting/Collating/proofing reports for CEO sign-off
Ensuring timely dispatch of papers and meeting notification
Organising venue/hospitality/access
Taking minutes, editing drafts and getting sign-off
Following up on actions
Liaising with the Service Administrator on the production of monthly and quarterly reports.
Organising Quarterly Advice Lewisham Forum
Maintaining the database of voluntary sector partners
Organising the annual Client Survey
Organise team meetings including 1st & 3rd Wednesday meetings:
Ensuring meetings in diaries and early/accurate notification
Organising training sessions
Agreeing a draft agenda with the CEO's/Advice Services Manager
Co-ordinate internal/external meetings for the CEO including booking rooms, notifying participants, collating documents, receiving guests

If you have the above skills and experience, please

Specifications: Part Time (0.6 FTE), Permanent

Salary: £24,500 FTE, 14,700 pro rata

Location: Flexible – Preferably London or Freiburg

Application Closing Date: 29th March 2020
 

This role is an exciting opportunity to use your experience as an Administrative Assistant to make a difference in the field of health care research. 

The Administrative Assistant will provide effective and efficient administrative support to the Chief Executive Officer’s Office, primarily supporting the Governance and Strategy Unit and the External Affairs and Geographic Groups’ Support Unit.

The key areas of this role include:

1. Support to the Head of External Affairs & Geographic Groups’ Support:

• Scheduling quarterly meetings between the Head of Unit and Geographic Groups;
• Administrative/logistical support for Cochrane Geographic Network meetings (including US, China and India);
• Maintaining the fundraising database and other Excel databases;
• Maintaining Centres and Directors profiles on our membership database.

2.  Support to the management of Cochrane’s Governance, strategic planning, monitoring, evaluation and reporting Unit, including:

• Assisting the CEO Office’s governance support to the Cochrane Council and Executives;
• Organising in-person and online meetings or teleconferences, including co-ordinating agendas, circulating papers, organising refreshments and taking minutes;
• Maintaining administrative systems (databases/spreadsheets);
• Assisting the CEO Office’s governance support to the Cochrane Council and Executives.

3. Support to both Units:

• Diary support for the Head of Governance and Strategy Unit and the Head of External Affairs and Geographic Groups Unit, as required;
• Arranging travel and accommodation for the Heads of Units;
• Administration of the annual financial monitoring of all Cochrane Groups;
• Assisting with the production of PowerPoint presentations and other materials for use at meetings;
• Minute taking and following up on action points;
• Management of mailing lists related to the CEOO;
• Providing support to and cover for other administrative staff as and when required in order to ensure continuity of service;
• Undertaking other duties as necessary.

We are looking for a self-motivated and highly organised individual who is able to work effectively and collaboratively with a diverse range of contacts across the world.  The successful candidate will also have:

• Previous experience of providing administrative support to a team, many of whom are remote workers;
• Experience in complex scheduling and diary management;
• Intermediate level IT skills, including Word, Excel and PowerPoint;
• Strong organization and prioritization skills;
• Excellent written and verbal communication skills;
• Excellent interpersonal skills;
• Professional telephone manner;
• Ability to work methodically and accurately;
• A flexible approach with the ability to respond quickly to issues as they arise;
• A pro-active approach to problem-solving;
• Awareness of handling confidential and sensitive information.

Cochrane is a global, independent network of health practitioners, researchers, patient advocates and others, responding to the challenge of making vast amounts of research evidence useful for informing decisions about health. We do this by synthesizing research findings to produce the best available evidence on what can work, what might harm and where more research is needed. Our work is recognised as the international gold standard for high quality, trusted information.

If you would like to apply for this position, please send a CV along with a supporting statement with “CEOO Administrative Assistant” in the subject line.  The supporting statement should indicate why you are applying for the post, and how far you meet the requirements for the post outlined in the job description using specific examples.  List your experience, achievements, knowledge, personal qualities, and skills which you feel are relevant to the post.

For further information, please download the full job description from the attachments.

Deadline for applications: 29th March 2020 (12 midnight GMT)

Interviews to be held on: From 17th April 2020 onwards

HR Administrator

£22,000 per year

37.5 hours per week

Based in Windsor

We are currently looking to recruit a HR Administrator to join our friendly HR team. With our new Hospice opening later this year in Bray, this is an exciting time to join Thames Hospice as we recruit the additional staff needed to support our expansion plans.

This is a busy role that requires you to manage conflicting administrative priorities, so experience of effectively prioritising your workload is essential alongside high attention to detail and good IT skills, to include databases.

A HR background is not essential as full training will be provided, but you must be able to demonstrate a breadth of administrative skills that will add value to our team.

For an informal discussion about this role, please contact Alison Lindsay, HR Manager.

Closing date: 5pm, Sunday 7 June 2020

Interview date: TBC

This appointment is subject to a Standard Disclosure and Barring Service check.

Admin - Not For Profit - Temp - 5 Months - London - PAYE

Your new company
Come and join this Not For Profit organisation providing safe space for the general public to visit.

Your new role
- Dealing with enquiries from general public both in person and on the phone
- Meeting and greeting guests and any associated organisations
- Operating switchboard
- Control car parking
- Dealing with mailbox on a daily basis
- Record and forward incoming mail (paper and electronic)
- Raising sales order invoices and purchase orders
- Assist with the process of events being booked
- Record and type minutes
- Working with the internal database
- Archiving and stock takes
- Log lost property
- Coordinate routine checks
- Adhoc duties including filing and scanning

What you'll need to succeed
You must be an experienced administrator who can demonstrate examples of being able to provide secretarial support. You must have had experience within a customer facing role as you will be the first point of contact and it is vital you make a good first impression. You must be a confident communicator as you be liaising with both internal and external personnel. You must be personable and be able to demonstrate excellent customer service. You must be IT literate as you will be dealing with Microsoft packages and internal softwares including electronic finance systems. You need to be highly organised and have a eye for detail. You will need to have strong written ability as you will be dealing with the mailbox. You will need to be enthusiastic and have a positive approach to you work as you will be required to use your initiative and problem solve.

What you'll get in return
You will get the opportunity to work within a large not for profit organisation, developing and picking up on key skills whilst gaining the satisfaction of giving back.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Post Title Recovery Hub Administrator

Responsible to Director of Services

Purpose of Post To provide Administrative services to housing, training and development managers as well as in-house therapists

Hours of work 37.5 hours per week

Salary Band 2: £20,573-£22,000 Per Annum

Location Spitalfields Crypt Trust, Acorn House, 116-118 Shoreditch High Street, London, E1 6JN  

This is a 12 Month FTC (Maternity Cover), the role will ideally start in June, interviews will be on an application basis and will be arranged with candidates via zoom/skype/facetime.

Application via CV.

Introduction:

Spitalfields Crypt Trust (SCT) is an East London charity providing practical help, support and training to people who have been homeless and suffering from addiction. It runs a homeless drop-in, a Recovery Hub (which includes an abstinence-based residential recovery accommodation, a Primary Programme and a Continuing Care Programme), supported houses and two social enterprises supporting people in recovery from addictions to put their lives back together. Our integrative approach is based on the ‘Recovery Capital’ methodology and is a whole-person approach, which takes into account physical, cultural, social, human and spiritual factors and assets. Set up over 50 years ago, the charity was set up to provide shelter to homeless, alcoholic men.

In employment we actively seek to recruit people with a good combination of talent, skills and potential, promoting equality for all, and welcome applications from a wide range of candidates.  We select all candidates for interview based on their skills, qualifications, experience and commitment to the values and purposes of the organisation. (Sources - Equal Opportunities Policy 2.2 (i) and (v)).  SCT is a growing organisation with opportunities for people with good motivational skills and high levels of initiative.

Role and Responsibilities:

Administrative;

• Answering general queries by telephone, email, letters (as instructed)
• Manage diaries and support staff in the Recovery Hub as needed providing comprehensive administrative and secretarial support across the board (Taking Minutes / preparing agenda’s etc.)
• Receiving deliveries, sorting mails and contacting appropriate department as required
• Induction of new residents into the Recovery Hub
• Maintain accurate paper and electronic records for the Recovery Hub
• Provide general FOH duties (i.e. reception, answering the phone etc.)
• First point of contact for IT related issues, escalating to our service provider
• Coordination of volunteers across our frontline programmes
• Assist ordering supplies including testing kits
• Uploading relevant data to our outcomes system ‘Inform’
• Liaise with benefits agencies and local authorities around payment of Housing Benefits
• Reducing any rent arrears by working to solve queries with managers
• Prepare rent and service charge statements to residents
• Dealing with rent collections
• Deal with queries regarding housing benefit, including dropping off required documents
• Report CORE (continues recording of lettings and sales in social Housing)
• Recording and updating Housing Benefit/Service Charge rent sheets and providing information to accountants (JS2)
• Deal with queries regarding housing benefit
• Provide occasional support to our social enterprise based in the Recovery Hub
• Working alongside the Office Administrator to cover in times of absence or to offer additional support in busy periods
• Carry out other duties as may reasonably be required

Monitoring and Evaluation;

• Input data on the monitoring and evaluation system
• Analysis of monitoring and evaluation for the recovery hub
• Accurate recording and filing of attendance records etc.
• Ensure service user feedback is captured and work with teams to enable action

Person Specification

Essential

Desirable

Skills and Knowledge

• A-Level Standard
• Excellent interpersonal and communication skills
• Financial understanding and competency
• High level of accuracy and attention to detail
• Ability to prioritise and work to deadlines

• A degree in any field

Experience 

• Proven experience as an administrator in a cross functional team
• Experience of working in a team
• Experience of independent working
• PA / EA experience 
• Excellent level of IT skills (MS Office)

• Knowledge of Housing Benefits
• Knowledge of rental income
• Understanding of working with people from troubled backgrounds

Cultural Indicators

Delivering Results

• Delivers great outcomes through our vision and strategy, effectively planning and meeting targets.

• Makes effective, data-driven decisions.

Role Model / Leading by Example

• Is an inspiring role model for others, building trust and living our Vision / Mission and principles and delivering our services accordingly.

Continual Improvements

• Consistently seeks to improve how we do things to achieve and Embraces change and innovation.

Effective Communication

• Communicates clearly, effectively and honestly. Listens to others and adapts communication to suit them.

One Team

• Works with others as one team, actively collaborating to achieve a shared vision. Building relationships across SCT, sharing information and expertise.