Administration Officer Jobs

We are looking for an enthusiastic, proactive and organised Administrator to join us at The Royal College of Radiologists (RCR) as the Membership Operations Administrator.

This is an exciting and stimulating opportunity for a talented Administrator who is keen to develop their skills and customer service experience to make a positive impact on our members. In this role you will have responsibility for completing administration activities, work within service level agreements to respond to queries and complete membership processes. You will be efficient, responding promptly to data requests and deliver strong data integrity for membership.

If you have a passion for delivering an excellent service, driving member satisfaction and developing your career in the membership space this could be the role for you.

What you will do:

• Deliver exceptional customer service with every interaction, to ensure every member or potential member receives a positive experience.
• Respond to member queries and complete key membership administration processes throughout the membership lifecycle.
• Provide support to ensure relevant documentation on membership processes are current and user friendly.
• Through continuous review and collaboration across the RCR, implement developments that improve efficiency or member experience.
•  Develop and implement data and quality checks and robust processes, to deliver reliable and current data on our members.
• Work with the Membership Events Coordinator to deliver outstanding membership engagement events and assistance with administration.

What you need:

• Experience of managing administration processes efficiently.
• Demonstrable experience of providing exceptional customer service.
• Experience of using and maintaining a database or equivalent to store and retrieve data.
• A quick learner, able to adapt existing knowledge and experience, to tackle new queries as they arise.
• Ability to prioritise and anticipate competing demands.
•  Good working knowledge of Microsoft packages.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

If you’d like to grow in this challenging and exciting Membership Operations Administrator position, as well as work with a charity that focusses on supporting doctors who deliver medical imaging and cancer care, please find out more about the role, the RCR and instructions on how to apply in the candidate pack.

We are looking to recruit a coordinated, efficient, and enthusiastic Administrator to join us at the Royal College of Radiologists (RCR) as our CRM Team Administrator. The RCR is undergoing a big system change and the CRM Team Administrator will help support the project by providing excellent administrative, engagement and testing support to the Digital Products Owner for the new CRM system as it develops.

The successful candidate will be joining our high performing CRM team and have responsibility for the day-to-day operational management of administrative processes. You will also provide an enthusiastic customer service. As a confident and coherent communicator, you will act as an internal liaison and support to staff as the CRM develops, coordinate enquiries and feedback in an efficient and timely way.

As the CRM Team Administrator you’ll play a pivotal role in helping us maintain and enhance our customer relationships and ensure that the team operates smoothly and efficiently.

What you’ll do:

• Coordinate enquiries from users/staff for the CRM product throughout development and delivery.
• Support the documentation of processes and mapping exercises for the CRM project and any other administrative support associated with the project.
• Arrange and manage project meetings.
• Coordinate ongoing training and induction of new staff to business systems (CRM) as they are implemented.
• Support the development of tools and training materials across services.
• Help to monitor any shared inboxes and the CRM helpdesk, ensuring enquiries are directed to the relevant team member.

What you’ll need:

• Experience of team or project administration.
• Experience of working with a project team.
• Effective interpersonal skills and customer service.
• Strong communication skills.
• Proficient user of Microsoft packages. 
• Excellent organisation skills

If you are looking for an impactful role in a medical charity with a great cause and ambitious goals, then please find out more about the role, the RCR and instructions on how to apply in our CRM Team Administrator candidate pack. 
 

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

We are looking for energetic, proactive and self-motivated individual As Evaluation Administrative Assistant you will be responsible for co-ordinating the evaluation of the Boy’s Development Programme, working in collaboration with the Future Men project manager, project co-ordinators and external evaluation team to ensure that the evaluation is implemented and delivered successfully.

 The post holder will work with boys from Year 7 to 11 across secondary schools and will be responsible for onboarding boys to the evaluation, liaising with parents and carers to collect informed consent, conducting randomisation, and collecting data at the start and end of support. The post holder will also support the Operations Director with ensuring a successful implementation of the evaluation in line with FM’s vision, mission and values.

What we can offer you 

• Pension Scheme 
• Cycle to Work Scheme 
• 28 days, prorata 

This is a hybrid role, however there will be times (at beginning of terms and end of term) when you will be expected to be on site in schools and the office every day to do the evaluation elements,  In terms of travel the org covers travel costs for work related travel.

Operations Officer 

The Clean Air Fund is looking to recruit a Operations Officer to join their Finance & Operations team in London. This is an exciting opportunity to join a rapidly growing organisation whose mission is to use philanthropic grants to catalyse a reduction in air pollution.   

As a Operations Officer with Clean Air Fund you would help to support the delivery of exceptional operational support to the organisation. The post holder acts as a key implementer across a number of key operational areas and manages relationships with several suppliers and partners.

To be successful in this role you will have; 

• Experience of providing operational support in a fast-paced environment with exceptionally high standards, not necessarily in a traditional office environment but with clearly articulated transferable skills. 
• Experience of project management with an emphasis on strong follow through from start to completion. 
• Experience in the confident administration of the full Microsoft suite, including SharePoint and OneDrive.
• Experience in basic ICT administration and comfortable providing troubleshooting support for basic ICT issues.
• Ability to work at pace, juggle competing demands effectively and manage own workload and priorities. 

For more information on this role, as well as the full person specification please see the job description

• Closing date – 07/08/2024
• 1st interview date - 21/08/2024 - 22/08/2024
• 2nd Interview date - 26/08/2024 and 27/08/2024
• Salary – £33,600-39,899 gross per annum 
• Type of employment - Full Time, Permanent 
• The role will be based in Clean Air Fund’s offices (London). Applicants must be entitled to work in the location they have applied for (UK).  Clean Air Fund cannot support visa applications.

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, returning parents, carers or any other aspect which makes them unique. We particularly welcome applicants from under-represented groups  to apply and would encourage you to let us know if there are steps we can take to ensure that the recruitment process enables you to present yourself in a way that makes you comfortable. We are committed to ensuring the safety and protection of our employees from all forms of harm. 

We are looking for an experienced, self-motivated Administrator to support our Finance Officer and the general office administration.  This role has direct responsibility for day-to-day financial administration whilst including general donor and office support

A core part of  the  role will   be maintaining accurate and up to date financial management for reporting. Knowledge of financial systems like Xero or Sage,  Direct  Debit  management  and Gift  Aid  is essential. At least 2 years experience in a supporting finance role is also essential.

This is an exciting part-time contract role with a Newcastle city centre Charity caring for children and families with disabilities in China. International China Concern (ICC) has been established for over 30 years and the UK National Office is looking forward to our next phase of growth.

A Genuine Occupational Requirement (GOR) exists for the post-holder to be a practicing Christian in accordance with the Equality Act 2010.

Important: You must be eligible to work in the UK. We are committed to safeguarding children and vulnerable adults, so successful candidates must provide two satisfactory references.

Administration Officer

We’re looking for a highly motivated and skilled Administration Officer who will be expected to perform high level administrative duties with autonomy.

Position: Administration Officer

Location: Leatherhead

Hours: 37 hours a week, Monday to Friday

Salary: £29,000 per annum

Contract: Permanent

Benefits: Pension, Employee Assistance Programme

Closing date: 7th August 2024. Interviews are being scheduled as people apply, so apply early to avoid disappointment. We reserve the right to close this role early if a suitable candidate is found. 

The Role

The role requires multitasking and problem solving across a range of responsibilities, including overseeing data bases, managing service contracts, setting up and reviewing our admin processes, completing data reports, supporting the senior management team, event planning and delivery.

Attention to detail and confidentiality are paramount as you will be dealing with sensitive information.

Responsibilities include:

• Extract accurate information from databases, write reports and complete monitoring forms
• Manage office service contracts and monitor staff equipment
• Co-plan, organise and deliver our AGM and other events
• Ensure health and safety checks are carried out and oversee with the management of the office environment
• Manage client surveys
• Oversee data deletion in line with our GDPR policies
• Set up new administration processes and review/change existing processes when needed
• Support the senior management team with their administration and diary planning
• Take accurate minutes of meetings and distribute appropriately
• Cover the work of admin/reception colleagues when required

About You

Qualifications and experience

• Experience in a high-level administration position, with proven experience of being able to multitask effectively and having attention to detail and accuracy in this position
• Proven experience of setting up new administrative processes
• Proficient in Microsoft Word, use of email, Outlook, Excel and Powerpoint
• Ability to enter and manipulate data accurately on a database for monitoring and reports
• Have excellent written, verbal and interpersonal skills, and be able to communicate well with people at all levels
• Be able to deal with issues effectively and find solutions to problems using own initiative
• Be flexible and adaptable to changing projects and systems
• Be highly organised and manage time efficiently
• Have attention to detail especially when under pressure
• Be able to prioritise tasks
• Work well within a team, as well as independently
• Understand confidentiality, consent, and GDPR
• Have good work ethic.

All successful candidates will be required to undertake enhanced Disclosure and Barring Service (DBS) checks as well as reference checks before being officially offered the post. Please note that a criminal record is not an automatic exclusion and will be judged on a case-by-case basis.

About the Organisation

The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.

Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.

You may also have experience in areas such as Admin, Administration, Administrator, Admin Assistant, Administration Assistant, Clerical Assistant, Database Officer, Database Administrator, Data Admin, Admin Support. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

UCB is looking to appoint an Administration Officer to work as part of our well established and professional Supporter Care Team. This is on a fixed term for 12 months, with the possibility of extending.

If you enjoy the variety of a wide-ranging job role and can quickly adapt to the diversity of functions while offering a willing smile, professional service and calm composure then this may be the role for you.

The ideal candidate will have excellent interpersonal skills, be a gifted communicator both face to face and on the telephone and have a passion for responding to the needs of our customers, both internal and external.  The successful candidate will be computer literate with the ability to read and digest information accurately, have a keen eye for detail, have good organisational and administrations skills, together with a positive can-do attitude and the ability to prioritise a diverse and demanding but enjoyable role.

This position will be based at our Operations Centre, Westport Road, Burslem, Stoke on Trent ST6 4JF.

Please carefully read the job description before applying.

Closing date for applications: - Friday 9th August 2024 – noon. However, we will close the application process early if sufficient candidates apply.

Salary: £22,950 p.a. plus staff benefits. UCB's staff benefits include life assurance of 4x salary, healthcare cash plan, and matched pension contributions up to 6%

UCB is a Christian Charity.  Schedule 9 Part 1 (3a) and (3b) of the Equality Act 2010 apply to this vacancy

About us:

Carers’ Hub plays a vital role in Lambeth, supporting the many unpaid carers across the borough with 1 to 1 and peer support, signposting, training, workshops and social activities. Our work stems from the fact that carers often go about their roles despite the toll it might take on their own wellbeing, often having to make sacrifices that hamper their own ability to lead a normal life. Whether financial, educational or otherwise, we seek to limit the challenges that carers face. We achieve this through four core workstreams: 

1. raising awareness of carers, 

2. influencing local policy through community engagement activities, 

3. improving carer wellbeing and

4. connecting carers to each other and to support and training opportunities through our services. 

About the role:

We are seeking a dynamic and organised Office Administrator to join our team. To manage the overall running of the Carers’ Hub office, including overseeing HR admin, implement policy and procedures, including Health and Safety, maintain administrative processes, manage stakeholders, serve the trustee board, and work closely with the Carers’ Hub team in the implementation of events and projects.

The Office Administrator role is a new position that will provide a wide variety of operational support to the Carers’ Hub Leadership Team as we develop our offer and increase the number of carers who access our services. This job description will be reviewed on a regular basis and may be subject to change, particularly as the needs of the charity change.

About you

As the Office Administrator you will be responsible for managing the overall running of the Carers’ Hub office and administrative processes.

The post holder will:

• Work collaboratively and have excellent communication skills. 

• Be organised, self-motivated and able to manage your time effectively

• Have the ability to solve problems effectively and make decisions in the face of competing priorities

• Be adaptable and flexible, able to embrace change and quickly adjust to the evolving charity’s needs

• Be able to work unsupervised and under pressure.

• Be technically proficient, experience of a CRM system is desirable

What can we offer you?

• Professional development,  induction,  ongoing training and support

• Hybrid working

• Holiday pay and pension

• An Employee Assistance Programme

• Bright Exchange - an online marketplace that gives you access to hundreds of products, services and special offers from a wide range of different companies.

Closing date: 9am Friday 9th August

Interviews:  Thursday 15th August at 336 Brixton Road

The Brent Centre for Young People is looking for an experienced, dynamic person to join its Clinical Administration Team.

The Brent Centre for Young People is a charity based in North West London (Kilburn) that provides psychotherapeutic treatments to young people aged 11-25 years, who suffer with emotional difficulties and have mental health needs. The Centre has an international reputation and delivers world-leading evidence-based practices to young people across North West London. On average, the Centre helps over 700 young people per year through its In-house and Outreach Services.

We are looking for an experienced clinical administrator with strong people and communication skills to help run our clinical services.

This post is an exciting opportunity to be part both of supporting the growth of this service and supporting clinical administration at the Brent Centre within an existing small team. You will be required to also provide administrative and secretarial support to the Private Service, it’s clinicians, clientele and management.

The suitable candidate will have at least two years’ experience of clinical and/or general administration and reception duties. This post will suit a confident, reliable individual with strong interpersonal, organisational and communication skills.

You will be expected to be confident in IT skills (including the use of Microsoft Excel to an intermediate level) and apply them to recording data accurately on a daily basis on our client database.

We are looking for someone who demonstrates a high level of professionalism, can work to regular deadlines, can problem solve when faced with difficult situations, adheres to confidentiality and can communicate professionally, politely and effectively with young patients, their families, our clinical and non-clinical staff team and our external contacts, such as GPs.

The post requires sensitivity to the needs of young people with emotional difficulties and the nature of therapeutic work and their families. Experience with young people or with mental health is advantageous.

You will be expected to work a range of shifts between 9.30am to 6pm, 10.30am to 7pm and 11.30am to 8pm, to be agreed.

The candidate will have excellent skills, when carrying out duties of the post.

Closing date: Open until post is filled

Interviews: TBC

Shortlisted candidates will be required to take a 30-minute test

We train specialist dogs to detect the odour of human disease, providing life-saving alert assistance dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease.

The Job

We are a charity that punches above its weight.  We receive no statutory funding and rely on the generosity of our many volunteers and supporters who raise awareness of our work and much needed funds.  The main purpose of this role will be to support the Community and Events Manager to develop local volunteer groups with the aim of increasing both awareness of the charity’s life-saving work and local fundraising. Other activities and administrative tasks across our key fundraising areas will also form part of the role.

We are looking for someone committed, passionate and full of ideas about how to engage with the many different communities and groups who support our work, and to help us reach new audiences so that our supporter network continues to grow to meet our ambitions. 

Reports to: Community and Events Fundraising Manager

Responsibilities

• Support the Community & Events Fundraising Manager with the delivery of events
• Support the Region 5 volunteers in conjunction with the Community Fundraising Team
• Represent and promote the charity at external events within the Region 5 geography including some evenings and weekends.
• Assist the Individual Giving Manager with the fulfilment of supporter communications including thank you letters and fulfillment of the Sponsor A Puppy Programme.
• Co-ordinate general fundraising enquiries and action accordingly offering exceptional customer service
• Ensure all correspondence is recorded on the Harlequin CRM database and adhere to data regulations.

PERSON SPECIFICATION

SKILLS AND ABILITIES

• Excellent IT skills
• Knowledge of CRM systems ideally Harlequin
• Excellent verbal and written communication skills with an ability to adapt communication styles to deal with different situations
• Sound understanding of social media
• Attention to detail
• Proven organisational skills
• Hold a full, clean UK driving licence

KNOWLEDGE & EXPERIENCE

• Experience of working with volunteers
• Previous experience of working within the charity sector

PERSONAL ATTRIBUTES

• A very positive attitude and a passion for the work of MDD
• Comfortable working in the vicinity of dogs

Values & Behaviours

There are a few key values that we believe are important in the workplace:

• Respect
• Cooperation
• Honesty
• Fairness

Based on the values listed above, we encourage the behaviours below in the charity:

• Respectful communication
• Cooperating with others
• Honesty in all interactions
• Fairness in decision making

Benefits

• Sick Pay
• Health Cover
• 26 days holiday, increasing with service
• 5% Employer Pension Contribution
• Free On-site parking
• Life Insurance

Finally, the successful candidate will also be expected to:

• Provide proof of identity and eligibility to work in the UK.
• Undertake a Disclosure and Barring Service (DBS) check

The Rank Foundation is seeking a Finance and Operations Officer to join their dedicated team in Shoreditch. The post holder will be at the heart of our operations, ensuring smooth financial management and supporting meaningful initiatives. The position is offered on a full-time permanent basis based in our office in Shoreditch, London, and we hope the postholder to start in late Summer / early Autumn.

If you are a passionate finance professional with strong operational skills and look to make an impact in the philanthropy and social sectors, apply now!

Key accountabilities:

· Finance: Manage payments, invoices, expenses, and grants payment using Xero, reconcile accounts, handle VAT returns, and maintain organised financial records.

· Organisational Administration: Support GDPR compliance, provide general administrative support, assist with events, and manage shared inboxes and VOIP accounts.

· Governance Support: Offer administrative support for trustees, circulate executive reports, plan governance meetings, and review policies.

· Programme Support: provide administrative support to some of the Rank Foundation’s flagship programmes.

Please download the Recruitment Pack for the full description of the post. 

The important dates for you to note in the recruitment timetable are highlighted below for your diary.

Closing date for applications: 5pm on Friday 2nd August 2024

Interviews: In-person London, 14th August 2024

Slavery is the fastest growing crime in the world.  There are thought to be 50 million people enslaved worldwide and, based on our own research using police data, more than 100,000 victims in the UK alone.

Justice & Care is an anti-slavery organisation working internationally to address slavery and human trafficking, provide release and care for victims, dismantle criminal networks and bring perpetrators to justice. It works to protect communities at risk from traffickers and spark systemic change by working with policy makers and other key stakeholders. 

Our Purpose: Joining forces to end modern slavery.

Our Mission: By bringing together specialists, we work to prevent slavery, to release and care for victims, to uncover and dismantle criminal networks and to spark systemic change.

Our Values: As an organisation we have a set of core values that underpin and inform all we do:

• We are collaborative

• We are courageous

• We are experts

• We are relentless 

• We are pioneering

This role

We are recruiting for a new role providing EA support to the CEO and administrative support across the organisation. 

Justice and Care is at an exciting moment with the imminent launch of a new ten-year strategy and this role will be a key part of our team and play a vital role in helping us achieve our vision. 

This role will report to the Head of HR but will provide EA support to the CEO and ad hoc support to other members of the Senior Leadership Team. The role will provide administrative support across the organisation so will get to work alongside all teams. 

Your main responsibilities will include;

• High volume diary management for the CEO and providing ad hoc diary support for other members of the Senior Leadership Team. 

• Management of Board meetings including coordinating dates, venues and preparing and circulating Board reports. 

• Office Management including liaising with suppliers / brokers, relationship management with office landlord and overseeing office supplies and equipment

• Internal event organisation (e.g. staff away day, Christmas party, Leadership meetings), including budget management, venue booking, overseeing delivery on site.

• Management of travel arrangements for the CEO and ad hoc management for other members of the Senior Leadership team.

• Hosting visitors to the UK office including management of travel arrangements and itineraries. 

• General team administration including managing video conferencing, team calendar events, upkeep of Intranet and shared team documents.

• Managing the relationship with the IT contractor, procuring IT equipment and dealing with any breakages 

• Managing work experience placements in the London office.

• Point of Contact - being the first point of contact for general external enquiries, overseeing our generic email address, managing calls on the office phone and managing physical post. 

Please visit our website to view the full job description and for details of how to apply.

About Women in Prison

Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.

Job Description:

Job Purpose:

To provide reliable and essential administrative support to the WomenMATTA team, ensuring accurate data capture and the smooth running of WomenMATTA’s office. Act as a front of house staff member to the WomenMATTA office, mailbox and phone line; providing advice and signposting to enquiries and greeting visitors. Working closely with management, frontline staff and volunteers to develop streamlined processes to the administrative side of daily operations.

1. Provide prompt and effective administrative support to all WomenMATTA staff; being a key contact around IT and case management systems and assist with the day to day running of the Programme.

2. Maintain case management systems to ensure accurate and timely data recording across all monitoring systems

3. Provide office management and diligent support to the operations of the Programme

4. Act as the first point of contact for service users and external parties; drawing on a trauma informed approach when communicating to parties

Harmony House Dagenham CIO is a vibrant community-focused organization dedicated to providing high-quality care and support services. We are currently looking for an enthusiastic and skilled HR Administrator to join our team. This role is vital in supporting our Nursery Managers and Chief Executive Officer with HR-related administration and ensuring the smooth operation of our HR functions.

Job Overview:

The HR Administrator will manage all aspects of HR administration, support recruitment processes, and provide high-quality secretarial services. This role requires an individual who is detail-oriented, organized, and able to handle sensitive information with discretion.

Key Responsibilities:

• Provide accurate and timely HR-related secretarial and typing services.
• Coordinate management and board meetings, including the AGM; prepare agendas, meeting papers, and take minutes.
• Maintain and update staff personnel files, manage records of staff leave and absences.
• Advertise job roles and oversee the recruitment process.
• Keep the accident book and central record up to date.
• Collaborate with nursery and finance teams to ensure smooth onboarding for new staff members.
• Manage DBS processes, referencing, and ensure all contracts and paperwork are handled efficiently.
• Perform other duties as needed, reflecting the general character of the post.

Requirements:

• Proven experience in an administrative role, preferably within HR.
• Excellent organizational and communication skills.
• Ability to handle confidential information with discretion.
• Proficiency in Microsoft Office Suite and other relevant software.
• Strong attention to detail and accuracy.

Note that applications will be reviewed on a rolling basis, and the position may be filled before the deadline, so early application is encouraged.

Harmony House Dagenham CIO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.