Administration Officer Jobs

CREST Waltham Forest is a local voluntary organisation that currently works within the fields of adult mental health and well-being, older adults with dementia, is the Locally Trusted Organisation for 5 Big Locals and provides the management of a thriving community centre.   The Senior Administrator will support the Operations Director but also work closely with all team leaders and managers within the organisation and be accountable to the members of the Trustees Management Committee.
The Senior Administrator will lead on all administration processes including IT provision and the development for the effective delivery across all CREST WF’s services and projects to its respective clients.
The ability to work using their own initiative is essential as well as be confident to liaise and be part of the different teams/services that make up CREST WF.  The role is critical to ensuring all the administrative functions run smoothly and efficiently; they will be responsible for co-ordinating and executing a variety of tasks that support daily operations across the organisation and contribute to the overall success of the organisation.

The Sporting Events Team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals taking on sporting challenges and effectively managing relationships to maximise income.

We are looking for 2 Sporting Events Administrator’s, who will play a significant part in contributing to a high-performing fundraising team. You will work closely with the Sporting Event Managers (SEM) and Sporting Event Officers (SEO) to drive the continued growth of the charity’s sporting event fundraising income. You will also be required to show excellent organisation and relationship-building skills to support supporters.

Please note, when applying for the role this role will be known internally as *Sporting Events Executive.

Main duties and responsibilities of the role:

· Provide excellent customer service to Sporting Event fundraisers, to acknowledge support and increase long-term loyalty.

· Ensure fundraisers and volunteers have all necessary materials for fundraising initiatives.

· Keep up to date with fundraising legislation and codes of practice to be able to provide relevant advice to fundraisers.

· Effective management of administrative support for team, including accurate recording of sporting fundraising data in the Salesforce database.

Event and Supporter Management

· Support the team in managing the sporting events as agreed with the Sporting Events Manager (SEM). Including recruitment of sporting places, recruitment of volunteers, communications plans, event marketing and event attendance.

· Working alongside the SEM and the SEO to manage the stewardship of all supporters.

· Build and manage relationships with prospective and current sporting fundraising supporters through prompt, helpful, professional and friendly contact.

· Taking the opportunity to maximise income and long-term support with every fundraising supporter, suggesting ARUK fundraising products where appropriate.

· Schedule and deliver stewardship good luck calls for all portfolio sporting eventers.

· Drafting prompt, professional thank you letters and certificates to fundraising supporters.

· Fundraising data management includes adding new constituents to the fundraising database (Salesforce), ensuring details are accurately recorded and maintained and that supporters are appropriately thanked.

· Managing emails sent to sporting events inbox.

Events Support

· Support in the effective delivery of sporting fundraising events for ARUK.

· May include relationship management with suppliers and logistics companies.

· Attendance of weekend events where necessary.

Other duties

· Contribute to the charity’s social media channels and web content.

· Keep up to date with dementia news and research developments to communicate to supporters.

· Effectively communicate ARUK’s legacy messages to supporters, delivering these messages face-to-face, via telephone and in writing, where relevant.

· Occasional liaising with Marketing team to communicate good fundraising stories for ARUK’s Newsletter and other materials.

· Stay up to date with ARUK’s new fundraising products and research/other news to be able to communicate effectively with supporters, relaying the charity’s key messages.

What we are looking for:

· Experience of working in a customer service role

· Use of CRM or database systems

· Confident working with computers – good knowledge of Word, Excel, Outlook and databases

· Excellent, enthusiastic telephone manner

· Ability to build rapport and establish relationships with our supporters quickly and effectively

· Excellent written and verbal communication skills

· Excellent organisational skills

· Excellent attention to detail

· A professional and hard-working team player

· Flexibility to work occasional unsociable hours and willingness to travel independently

· Contagious enthusiasm to inspire supporters

Additional Information:

Ways of working:  As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £23,500 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 2nd February 2025, with interviews likely to be held week commencing the 10th February 2025. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Our cause never changes, Coventry Citizens Advice is here to make society fairer. Coventry Citizens Advice has been part of the fabric of the city of Coventry for over 80 years. We have a reputation for high quality provision of advice services, helping over 20,000 people last year.

As CEO, you are responsible for providing strategic leadership and direction for Citizens Advice Coventry, working collaboratively with the Board to shape the organisation’s strategy, direction, and policies.

Your role is to ensure the organisation maintains a strong focus on growth and sustainability, maximising opportunities for collaboration, service development, and delivery at both local and regional levels. You will work to establish Citizens Advice Coventry as a truly influential force in the area, and beyond, fostering networks, alliances, and robust relationships with stakeholders and partners.

A key aspect of your role is championing the client journey, ensuring Citizens Advice Coventry consistently achieves sector-leading performance. You will bring experience and confidence in driving change, both within the organisation and through collaboration with local and regional partners.

You will oversee the development and implementation of an effective operating model that optimises the use of people and resources, while providing inspirational leadership to staff, volunteers, and partners.

If you are interested in finding out more about this opportunity, please download the job pack attached for further information.

We deeply value our people and foster a supportive, socially just culture within a charitable environment. This role offers a rewarding remuneration package with excellent terms and conditions:

• Hybrid working offered
• A flexible 37 hour working week
• Pension scheme - employee minimum contribution of 5% and employer contribution of 4%
• Generous holiday entitlement
• Annual pay review

Want to chat about this role?

If you want to chat about the role further, you can contact the Interim Chief Executive via the Apply button.

Closing Date: 26th January 2025

Provisional Interview Date: w/c 10th February 2025

We are COSRT - a unique professional body for specialist psychotherapists in the UK and beyond.  We provide and accredit training, set professional standards, and support professionals and the public.  All so that people can access the best possible therapy no matter where or who they are.

Now, after an internal promotion, we are looking to recruit an Organisational Support Officer.  This is a vital, interesting and challenging role.  It will mean you're involved in everything we do.  You'll work alongside and give practical support to all colleagues, using your skills to help us deliver products and services smoothly.

This isn't a stereotypical administration post - it is true support across our functions.There will be four main areas where you will be most involved:

• Training....including setting up agreements with trainers, providing pre and post event support for online sessions, creating products on our online training platform.
• Operations...including processing membership applications, dealing with queries from the public and professionals, supporting internal financial and other processes.
• Standards and governance...clerking complaints, setting up and supporting committee meetings.
• Communications...including social media posting, updating website content, creating newsletters.

There is no doubt that this is an exciting role.  No week will be the same and you will be supported in getting involved in as many things as possible to help your professional development.

To succeed you'll need to be flexible, proactive and have a diverse skillset.  You'll have an eye for detail.  You'll be good with numbers and able to do key administrative tasks.  You'll be comfortable working with technology and learning how to do new things quickly.  You'll be able to work independently as well as in close collaboration with others.  You'll be an excellent communicator, comfortable speaking with a range of people and producing high quality written outputs.

Overview

The Skinners’ Company is recruiting an experienced Grants & Administration Officer to join their team in a part time capacity, three days per-week. The role supports the effective management and delivery of The Thomas Wall Trust and offers administrative support to the Membership and Philanthropy of the Company.

Thomas Wall Trust work includes:
- Providing secretarial duties to the Board of Trustees (producing agendas, papers, minutes)
- Managing the Trust’s programme of funding (to both charities and individuals)
- Facilitating the effective administration of the charity.

Membership & Philanthropy work includes:
- Supporting the Membership functions of The Skinners’ Company
- Administrating the Membership and History Committees (producing papers and minutes) 
- General administrative duties 

For full details, please see the attached Job Description.

We are looking for a candidate with skills including secretarial, committee support, grant making and general administration who will enjoy a varied role in a modern and dynamic membership organisation committed to education and philanthropy.

About The Skinners’ Company

The Skinners’ Company’s mission is to ensure our communities of young, old and the vulnerable have an improved quality of life. We invest in education and unlock potential, we provide sheltered housing and enable security, we give grants to those in need and create hope.

Our strength is our people, connected by a belief to shape a more equitable, sustainable and inclusive society, ensuring a legacy of impact and fellowship for future generations to build on.

The Skinners’ Company dates from the 14th Century and is one of the City of London’s Great Twelve Livery Companies, each established to represent their respective trades. The Company is no longer aligned to the fur trade and focuses its resources on charitable impact, supported by its Members.

About The Thomas Wall Trust

Thomas Wall II created his Trust in 1920 for the “encouragement and assistance of educational work and social service”. Today, the Trust continues to assist in these areas by providing grants to individuals and organisations.

 

Employee Benefits
Generous (15%) pension contribution
Health Insurance
Interest free season ticket loan
Gym subsidy
Death in service

How to apply:

Please submit your CV and a covering letter of up to two pages outlining why you would be suitable for the role.

The closing date for applications is Friday 31 January.

Interviews will be held on Tuesday 11 February, with a second stage meeting with the Company Clerk (CEO) and the Thomas Wall Trust Chair.

• Time commitment: This is a full-time role
• Type of contract: Fixed-term contract for 1 year (renewable)
• Location: London
• Start Date: As soon as possible

Join CHS Alliance as an Administrative Officer!!

• Are you a detail-oriented and proactive professional eager to support a dynamic team working to improve the effectiveness of aid? This role provides an excellent opportunity to contribute to CHS Alliance’s mission by ensuring the smooth operation of our administrative, logistical, and financial processes.

  The Administrative Officer will play a crucial role in supporting the CHS Alliance team by:

  This role requires someone who thrives in a fast-paced environment, demonstrates excellent organisational and time-management skills, and is passionate about creating impact through efficient administrative support.

  • Organising and managing travel arrangements, including logistics, tracking, and compliance with the CHS Alliance’s environmental policies.
  • Supporting the organisation of key events, both virtual and in-person, including managing platforms such as Zoom and venue bookings.
  • Collaborating with the Finance Team to process Purchase Approval Forms, review expense claims, and manage invoicing.

Passionate about nonprofit and humanitarian work? Here’s your chance to make an impact!

How to apply:

Applications must include a CV and a motivation letter (no longer than 2 pages each). Please mention your name and the vacancy reference in the subject line.

Deadline for applications: 31st January 2025

Vacancy reference: AA.2025.01

Important notice:

As part of the CHS Alliance team, you commit to the CHS Alliance vision, mission and commit to be personally and collectively responsible for upholding and promoting the highest standards of ethical and professional conduct. This includes respecting the CHS Alliance’s Code of Conduct and the dignity of those whom the Alliance pledges to assist and with whom they have contact.

The CHS Alliance has a zero-tolerance policy towards the abuse of power, exploitation, bullying, harassment and discrimination and towards fraud and corruption.

As representatives of the CHS Alliance, staff behaviour must be seen to be of the highest standard and in keeping with the CHS Alliance vision, mission and aims. Therefore, all offers of employment are subject to satisfactory references and appropriate screening checks. As part of these checks, the CHS Alliance is participating in the Inter-Agency Scheme for the Disclosure of Safeguarding-related Misconduct in Recruitment Process within the Humanitarian and Development Sector. The participation in this Scheme requires the CHS Alliance to seek information about candidate’s misconduct (including sexual exploitation, abuse and harassment) with any previous employers for at least the past five years.

This exciting role involves supporting with administrative tasks so the team can recruit more volunteers in Hackney and online. You will support the work of the Volunteer Manager and Volunteer Coordinators recruitment and retention of new and existing volunteers. 

You will be joining us at an exciting time when we are focusing our energy on growing the virtual ship. We are aiming at improving the diversity and inclusivity of our volunteer opportunities and getting each Young Pirate a dedicated volunteer in session. We have big ambitions for the volunteer programme to grow from 350 to 1,000 volunteers in the enxt couple of years. 

Role responsibilities 

Administrative responsibilities: 

You will work as part of the Volunteering Team to ensure the smooth running of the day-to-day operations of our volunteer programme. You will be helping the Volunteering Team to reach ambitious recruitment and retention targets by:  

• Managing the volunteer team inbox and phone enquiries and maintaining a high standard of friendly and professional communication both in person and via phone and on email; 

• Using our database to analyse data and ensure the data is kept up to date; 

• Maintaining accurate records on our database including contact details, attendance, recognitions and rewards and tracking relationships and connections with local communities and organisations; 

• Supporting volunteers in completing their training and booking sessions, making sure they complete all the steps needed to become active volunteers, and when necessary, carrying out phone calls and engagement emails; 

•  Reading and reviewing volunteer applications, making sure they comply with our minimum requirements; 

• Welcoming volunteers into sessions and carrying out volunteer debriefs at the end of sessions, both online and in person; 

• Organising social events to engage volunteers in the Literacy Pirates’ community;

• Supporting the Volunteer team and Communications Manager in creating content for social media to promote volunteering at the Literacy Pirates; 

• Processing volunteer criminal background checks. 

General    

• As required, attendance at some out-of-hours events (such as attending volunteer outreach events), to be compensated with time off in lieu; 

• As required, other projects and activities that support the goals of the organisation;  

• Ensuring all children are safe by enforcing our Child Protection and Risk Management policies at all times. 

About You  

Our ideal candidate is: 

• A fast learner with fantastic attention to detail; 

• Passionate about the power of volunteering, with a love for connecting with people; 

• Excited about the potential of digital technologies and what they can achieve for our Young Pirates and volunteers. 

Personal Attributes    

This is an entry-level role, so we are looking for candidates who are a good fit in terms of attributes and attitude and are keen to learn and gain experience. These attributes include: 

• Comfortable and happy talking to new people through email, phone, social media, or face-to-face; 

• Willing to learn and improve; 

• Interested in data, processes, and systems; 

• Positive, proactive, and dedicated; 

• Aligned with our mission and values; 

• Great attention to details; 

• Flexible and able to handle different tasks when needed; 

• Well-organised and calm in stressful situations; 

• Focused on meeting goals and finding solutions. 

Experience   

We will consider any relevant experience you have from work, study, volunteering or personal projects and how these demonstrate that you have the right attributes and the ability to learn and perform in the role.    

If you have experience in one or more of these areas while studying, working, volunteering or in other settings, we want to hear from you: 

• You may have worked with a range of people or projects in different contexts or communities; 

• You have volunteered yourself or worked with volunteers/young people and/or their families in any setting; 

• You may have experience with customer services, sales or recruitment; 

• You may have experience of administration and organising people; 

• You may have an interest or desire to learn to use software and online platforms; 

• You may have been in busy and fast paced environment and enjoy being organised. 

If that sounds like you then we’d love to hear from you! 

Welcare is looking for an experienced part-time Centre Administrator to join our small friendly team and deliver a broad range of administrative functions at our office in Redhill.

You will need to demonstrate a high standard of written English, excellent IT skills, experience of data in-putting and database management, understanding of financial procedures, good people skills and the ability to transfer existing expertise to this post.

You may not have had previous experience of the charitable sector but you must be able to show that you have the skills required for the job, the ability to learn quickly and be a self-starter.

Salary:  £22,221 (FTE: £37,035)

Hours: 21 hours per week

Who are Guts UK Charity?

People are suffering. People are dying. All because of a lack of knowledge about our guts. 

Guts UK is the only charity that covers all of the digestive system, from ‘top to tail’ covering the gut, the liver and the pancreas. Guts UK works actively and collaboratively with other charities. However, with our own limited resources, we choose to focus particularly on the conditions that have no other specific charity or voice - those illnesses that really are underserved such as pancreatitis, diverticular disease, irritable bowel syndrome (IBS), childhood gut and liver disease and digestive cancers.

Our vision is a world where digestive disorders are better understood, better treated and everyone who lives with one gets the support that they need. 

Overall Purpose of the Finance and Administation Officer

This is a pivotal role for the charity in ensuring finances are managed in a timely, accurate and compliant manner. The Finance and Administration Officer will maintain the day-to-day accounts for the charity including bank reconciliations, journal posting and invoicing and supported by our experienced Finance Manager, will be responsible for month-end and quarter-end closure and reporting and will support with the year end audit and reporting.

In addition to the financial responsibilities, this role is critical in providing administrative support for the leadership and wider team. They will support with key HR and admin processes including the onboarding of new staff and trustees and maintaining HR record management.

Who we’re looking for?

If you are a qualified finance technician or you’re part way through  finance or accounting qualifications then this may be the perfect role for you.   

We’re looking for someone methodical and structured, with a keen eye for detail who can keep our finances, HR and administration running smoothly. You’ll be someone who prides yourself on doing things properly and loves it when a system and a spreadsheet reconcile!

The role forms part of a small finance and operations team so the ideal candidate needs to be prepared to roll their sleeves up and support where needed to ensure we can keep our processes running smoothly and efficiently.

Location

We have offices in London and Huddersfield which are easily accessible by road orpublic transport. We support hybrid working but attendance in one of the offices [dependent on your location] is required on an average of 2 days per week. If you are interested in the role but have queries about office-base requirements, please contactus to discuss.

Please see the attached detail job pack for further information and how to apply. 

About Ukie

Ukie is the trade association that represents and supports the UK’s thriving video game and interactive entertainment industry. Our small team supports a membership of nearly 700 leading businesses, helping them to create some of the world’s most exciting games.

We are seeking a proactive, motivated and organised individual to join the team to provide administrative support as part of maternity leave cover. This is a role which can grow with you as you gain more experience.

About you

Ideally, you will bring:

· Advanced skills in Microsoft Office.

· Able to manage competing time-sensitive priorities and tasks.

· Demonstrates dependability and high attention to detail along with the ability to multi-task.

· Comfortable working with people at all organisational levels, internally and externally.

· Friendly, polite, and approachable with a “can do” attitude.

Your role will involve:

Team Support

· Assisting with calendar management for the CEO.

·Minute taking during meetings.

·Booking travel, appointment venues and accommodation for the team.

·Support on special projects, conduct basic research, and assist with ad hoc tasks as required.

Office Support

· 2 days a week at reception to welcome guests.

· Assisting with answering the phone and responding to general enquiries.

· Supporting office events coordination.

Hours of Work:

· Monday to Friday – 9.00am to 5.30pm

· Expectation that some evening and weekend work may be required to attend events as the business requires

This role profile is not exhaustive; it will be subject to periodic review and may be amended to meet the changing needs of the business. The post holder will be expected to participate in this process and we would aim to reach agreement to the changes.

About GISF

The Global Interagency Security Forum strengthens NGO safety and security practices worldwide. We have more than 130 member INGOs and offices in London and Washington, DC. GISF’s member-led structure makes us a trusted platform for collaboration, a driver of innovative security risk management (SRM), and a repository of best practices. We also work closely with policymakers to enhance their understanding of SRM. We strengthen NGO security practice worldwide by:

• Maintaining and building from our expertise in humanitarian security risk management
• Offering trusted platforms for coordination and knowledge sharing
• Driving innovation, capturing best practice, and improving SRM capabilities.
• Supporting policy-makers and the humanitarian system to increase their understanding of SRM and maximise access to people in need

What We Offer

• 25 days of annual leave increasing annually after 2 years, up to a maximum 30 days (plus bank holidays)
• Office shutdown between Christmas and New Year
• Employer Pension contributions
• A focus on professional development, including access to overseas events, workshops, and training

The Job

The Admin and Projects Officer (APO) will work closely with GISF’s Business & Operations Manager and the Head of Global Membership and NGO Services. The APO will provide efficient administrative support to enable the smooth functioning of the GISF Secretariat. You will be working as a part of a UK/US Administrative Team. Some European travel may be required to support at events. 

Job Description

• Maintain GISF publications stock and storage
• Support with project mail outs
• Support with event logistics and organisation
• Maintain and distribute GISF promotional and marketing stock
• Support with membership database updates
• Support with grant opportunity identification
• Office Manual and Employee Handbook Updates
• Coordinate GISF meetings, including booking meeting rooms
• Travel bookings for GISF Team and events
  • Support emergency deployment of staff responding to crises
• Support with managing IT provider
• Liaise with London office property manager on behalf of the team
• Maintaining filing system on cloud server
• Support with consultancy contracts and all staff recruitment
• Provide administrative support to GISF’s governance bodies
• Provide general administrative support to the team

Person Specification
Essential Skills/Experience

• Some experience in a similar administrative role 
• Able to work on own initiative – a self-starter 
• Able to work virtually as part of an already existing team
• T-literate, with good knowledge of Microsoft Word and Excel and Office 365
• Good communication skills and strong written and spoken English
• An eye for detail and a systematic approach to work
• Ability to handle confidential information

Desirable

• Knowledge of CRM systems (Salesforce)
• Previous experience in the charity sector 

HR & Office Administrator

Hours: Part-time, 21 hours a week

Salary: £35,418 - £39,146 (pro rata)

Contract: Permanent

Location: London (with hybrid working options)

 Are you an organised, detail-oriented professional passionate about HR? Join CPAG as an HR & Office Administrator and become a vital part of our mission to end child poverty in the UK.

We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.

For more information about this post and to apply download the HR & Office Administrator job pack and application form.

If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us at the email address listed in the application pack.

Closing date for applications: 9am, Friday 17th January 2025

Interview will be held on: Week beginning 27th January 2025

About the role

We are seeking an enthusiastic team administrator to join our small, friendly and relaxed team at SCONUL, the professional association for academic and research libraries. The team currently works one to two days a week from our modern offices close to Euston station and the remainder of the week from home. 

You will be responsible for providing administrative support across all aspects of the organisation’s work, including diary management, the organisation of meetings and supporting the delivery of the SCONUL Access Scheme. It’s a role that provides scope for autonomy and to become involved in the full range of the organisation’s work and to develop a broad set of skills.

We are looking with someone with relevant office or administration experience who is well organised and with strong communication and IT skills. The role would suit someone who is self-motivated, flexible and happy to take the initiative.

This is a permanent post. Excellent benefits are offered that include 30-day holiday allowance, defined benefit pension scheme, support with learning and development and season ticket loan after probation.

SCONUL is committed to fostering greater diversity in the library community and has an active programme promoting equity, diversity and inclusion across our member libraries.  The same applies to the SCONUL office team and we welcome applications from people of all backgrounds, particularly encouraging applications from the global majority.

Starting salary: £25,462

Employer:SCONUL (The Society of College, National and University Libraries), 94 Euston Street, London NW1 2HA

Contract: The Team Administrator post is a permanent position.  We are happy to accept applications for those seeking full time positions or from more experienced candidates seeking a part-time position. 

Location: This post is based up to two days a week at SCONUL's London office with the remainder of the time working from home. It will also involve occasional travel to other sites.

References: Appointment is subject to receipt of satisfactory references.

Job description

Reporting to the Deputy Director and working closely with the Project Manager and SCONUL Co-ordinator, the successful candidate will be responsible for:

• Organising the schedule of meetings for the SCONUL Board and SCONUL working Groups.
• Managing the diary of the Executive Director.
• Supporting the delivery of the SCONUL Access Scheme including:
  • answering routine queries from Access Scheme users, applicants and university administrators
  • providing SCONUL Access contacts with timely and relevant information about the scheme
  • providing routine technical support to applicants and university contacts responsible for processing applications and refer potentially more complex or disruptive technical problems
  • drafting changes to website content to reflect the scheme’s current practice and procedures.
• Supporting the delivery of SCONUL events including:
  • drafting and following up invitations to speakers and other participants with support from the Project Manager
  • managing and processing events registrations
  • booking accommodation and travel arrangements when required
  • production of event documentation
  • helping to manage events on site, including briefing and managing colleagues, volunteers, and external suppliers, supporting, advising and directing event participants.
• Processing invoices and other office paperwork.
• Answering general queries from members and students phoned into the office.
• Uploading content onto the SCONUL website and helping keep the content up to date.

Skills and experience required

The ideal candidate will relish the opportunity of working as part of a small dynamic team and be an outgoing, flexible individual with a can-do attitude who enjoys engaging with members.

Essential:

• previous experience of office administration or equivalent.
• strong interpersonal and presentation skills
• customer service skills including a positive, customer-focused approach
• strong organisational skills and an eye for detail
• excellent written skills in relation to the production of letters and other documents.
• a high level of IT literacy
• proven ability to work as both a team member and autonomously
• willingness to engage with SCONUL’s purpose and mission, and with the needs and aims of our members
• demonstrable experience of managing a diverse workload; being able to prioritise work and working under pressure.

Desirable:

• experience of organising diaries
• experience of organising events
• experience of using Sage
• experience of working with websites.

How to apply:

Please apply with a single document incorporating a written statement and CV by close of play on 20 January. The statement of no more than 1000 words should explain why you believe you have the skills and experience to fulfil this role.

Interviews will be held on Wednesday 29 January, please do confirm in your application if you are able to attend on this date.

The interview will also include a short writing exercise.

Due to the high volume of CV's we anticipate receiving, we can only respond to successful candidates.

What we do at Hampton Fund is simple: we relieve the burden of financial, physical and emotional hardship and create opportunities to live well in our local community, here within the London Borough of Richmond upon Thames.

Each year, we do this directly by helping with the costs of gas, electricity and other household essentials for over 2,000 local residents. But we also do it through financial support to 50+ local voluntary sector organisations. Our vision is for an empowered, resilient and compassionate local community where everyone has an equal opportunity to thrive.

We are seeking a highly organised and proactive administrator.  You will play an integral part in the distribution of critical funds, and support the development new ways of working as we implement an ambitious new strategy.  You will use your excellent customer care skills to provide support directly to those applying to us for help, and work closely with the small staff team to provide meaningful change in peoples’ lives within the local community.

Position: Grants Administrator

Responsible to: Chief Executive

Location: Hampton, TW12 2SA (this is an office-based role as you will be dealing with grant applicants in person).

Salary: £26,500 per annum pro rata

Contract: Permanent, Part time - 0.6 (22.5 hours per week)

How to apply: Click the Quick Apply button below. You’ll be asked to submit a CV and a short 1-page statement about your relevant skills and motivation.

Closing date: 3rd February 2025.

Please note, we’re actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.

What you will be working on:

• Supporting the assessment of Individual Grants, under the supervision of the Individual Grants Manager.
• Answering enquiries by phone, website, email and in person. 
• Working with Grants Managers to prepare papers for grant committees, and other trustee meetings.
• Maintaining records on our grants databases, both setting up new grant records and editing existing ones. From this you will be running reports and preparing additional analysis, for quality assurance or other purposes.
• Supporting the smooth running of the office, and working with the team to maintain and develop systems or processes that support the efficient running of the grants programmes and the office more broadly.

• Supporting the delivery of key strategic projects. 
• Supporting communications, outreach and marketing work to promote Hampton Fund’s work and grant making programmes.

 About you:

This is a wide-ranging role, which will suit someone who is happy assisting with a variety of tasks, taking a proactive approach and with a good eye for detail.

This role is for you if…

• Are someone with a passion for community based support, and a team player with strong organisational and customer care skills.
• Have the ability to work comfortably with numerical and financial information.
• Have some relevant previous experience that demonstrates administrative skills such as using databases and Information Management Systems.
• Are caring and compassionate, with good listening skills and understanding of vulnerabilities.
• Have good IT skills, and are familiar with MS Office (including Word, Teams, Excel, Outlook)