Advice worker jobs
Would you like to make a difference?
Then take a look at this Advice Worker job – employed by Manchester Mind and placed in the innovative Recovery in Community Team, a collaboration between Manchester Mind and Gaddum. Together we are supporting people as they move from hospital back into their community. Ensuring people have stable income, housing and less problematic debt is essential to this journey. This is the role – working within a team which is collaborative, supportive and strengths-based to deliver holistic and person-centred support.
Manchester Mind is the employer of the Recovery in Community Service Housing and Welfare Rights Advisor so you will gain support and expertise from our existing Advice service whilst sitting within the experienced and multi-disciplinary Recovery in Community Team.
Position: Recovery in Community Service Housing and Welfare Rights Adviser
Salary: £27,565 - £29,253
Hours: 35 hours per week until 31st March 2026 (with extension possible dependent on funding)
The skills and knowledge that are important to us are:
· Ability to create a sense of belonging through the development of kind relationships that lead to people feeling accepted and heard.
· Experience of delivering social welfare law – particularly around benefits and housing.
· Ability to collaborate and share skills and knowledge.
You can download all application documents from our website.
The deadline for these posts will be 12 noon on Tuesday 28th October 2025.
Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering.
Our purpose is to create a space where mental health comes first.




The client requests no contact from agencies or media sales.
Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.
The successful candidate willdeliver a high-quality service to young people aged 16–17 and their families across Hertfordshire, working alongside the Family Link Work and Mediation services to prevent family breakdown and reduce repeat homelessness. They will also support the wider team and work collaboratively with stakeholders to ensure the service achieves its key performance indicators (KPIs).
What will you be doing?
Lead the hyh Hub, overseeing its day-to-day operations and ensuring the effective delivery of services. The Hub acts as a gateway for young people aged 16–17 to access hyh’s prevention services. In this role, you will build and maintain strong relationships with colleagues, partners, and commissioners, while supporting the recruitment, training, and professional development of Advice & Information and Admin Workers. You will also monitor outcomes and produce reports for the leadership team and funders to demonstrate impact and inform future service development.
What will the role involve:
- Leadership of the Advice and Infromation Team
- Service Delivery offering advice and options to young people, family members and professionals to prevent amily breakdown and homelessness.
- Partnership and Stakeholder Mangement
- Full job description attached and avaialble on our website.
Please apply via the link on the vacancy found on our website submitting a cover letter or a short video along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.Closing Date 29th October 2025
Recruitment morning will be held on 6th November 2025 that will involve a variety of group based and individual tasks following by a competency interview. and if successful there will be a personal interview stage held on a date to be confirmed.
Should you need any reasonable adjustments to support you through the recruitment day please confirm upon receipt of invitation.
Equal Opportunities
We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.
hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to become a vital part of our collaborative and innovative team to make a lasting difference to families?
We are looking for a Social Worker or Senior Social Worker to join our Reading team.
We believe that every child deserves a loving and supportive home. We are committed to providing the highest quality services to help make that a reality, and we are proud of our three successive outstanding ratings with Ofsted.
Position: Social Worker or Senior Social Worker
Location: Hybrid working from our Reading office and home - with service delivery in Berkshire and surrounding areas including West London.
Contract: Permanent part time – 26 hours per week over 3.5/4 days between Monday and Friday.
Salary Ranges: Social Worker - Salary in the range of £23,929 to £29,246 pro rata per annum (full time equivalent £34,053- £41,620 per annum). Senior Social Worker - Salary in the range of £27,611 to £33,745 pro rata per annum (full time equivalent £39,292- £48,022 per annum)
About the role:
Our Social Worker/Senior Social Worker’s role is a pivotal one within our Adoption service. Some of your responsibilities will include:
· undertaking ‘home study’ assessments (PARs) and present these to the adoption panel
· support families throughout the matching process and once children are placed, up until the Adoption Order
· participating in recruitment activities and training for prospective adopters
About you:
As a Social Worker, you’ll bring a minimum of 2 years post qualification experience in childcare social work and as a Senior Social Worker, a minimum of 3 years post qualification experience. You’ll have an understanding of child development and the impact on behaviour of interrupted development. You’ll have excellent interpersonal and communication skills and demonstrate a commitment to equality, diversity, equity and inclusion within service delivery.
If this sounds like you then visit our website to apply today to join a dedicated team who are part of something truly meaningful.
If you would like to arrange an informal discussion about the role, please visit our website for contact details.
Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.
Closing date: 9am, Friday 14 November 2025
Interviews likely to be held on: Thursday 20 November and Thursday 09 December 2025
Other roles you may have experience of could include: Adoption Social Worker, Adoption Senior Social Worker, Adoption Support Social Worker, Independent Social Worker, Fostering Social Worker, Independent Reviewing Officer, Supervising Social Worker, Children’s Social Worker, Child Protection or Safeguarding Hub Social Worker, Looked After Children’s Social Worker, etc.
Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.
Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.
All opportunities with PACT are based in the UK.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re looking for a confident and compassionate LGBTQ+ Project Worker to join our supported housing team working across Brighton and Eastbourne.
This isn’t just a support role, it’s a frontline position that requires emotional resilience, excellent communication skills, and a grounded understanding of what it means to work in a supported housing environment. The people we work with often face intersecting challenges including mental health, trauma, identity-based discrimination, and housing insecurity. Your job will be to help them navigate these realities and move toward independent living with dignity, strength, and stability.
You’ll need to thrive in a role where no two days are the same. From conversations around rent and cleaning routines to complex safeguarding issues or mental health disclosures, you’ll be expected to step in calmly and confidently, without shying away from challenge.
We’re seeking someone who builds positive working relationships with both residents and housing providers, can adapt to rapidly changing needs, and brings clarity, kindness, and consistency to their work no matter what’s going on that day.
While this role is based in Brighton, we operate as one team across both Eastbourne and Brighton. From time to time, you may be expected to provide cover at our Eastbourne accommodation when needed.
The advertised salary includes London Weighting. As such, you will be responsible for covering the cost of travel to London for our monthly all-staff meetings. If additional travel to London is required as part of your role, these costs will also need to be covered by you.
Key Responsibilities
· To provide a high quality, flexible and responsive support service to LGBTQ+ people, supporting them for independent living or suitable alternative housing through the provision of 1-1 support sessions and group work.
· To assess the individual needs of each person and provide a bespoke support plan.
· To ensure that effective service user participation mechanisms are in place.
· To ensure a high level of customer care and practice at all times.
· To develop links with relevant external agencies.
Main Duties of the Post
Support Sessions
· To give holistic support to LGBTQ+ people accessing our supported accommodation service and to provide proactive support to these service users who are sometimes hard to engage.
· To meet service users regularly to provide structured support, in relation to LGBTQ+ and Housing specific issues, such as gender identity pathways, mental health services, health issues, safeguarding, liaising with the professional network.
· To work with LGBTQ+ people accessing supported accommodation to develop and review individual support plans and risk assessments.
· To liaise with other service providers ensuring service users receive the necessary support to sustain their accommodation, acquire relevant independent living skills, maintain or improve positive physical and mental health and access into meaningful occupation of their time.
Financial Support
· To assist service users in maximising and managing their income including universal credit, ESA, PIP and Housing Benefit.
Semi-independent Living Support
· To work with service users to enable them to develop the life and social skills necessary to sustain their accommodation and prepare them for independent living.
· To assess individual service user’s suitability for independent accommodation.
· To act quickly to manage incidents and to advise, support and assist service users unable to maintain supported accommodation into more appropriate housing options.
Resettlement
· To support service users in the completion of application forms necessary to support move-on housing, including the private rented sector.
· To ensure that all service users are provided with information about local services whilst in supported accommodation and during their move on.
· To ensure all service users are fully aware of their rights and responsibilities in their home.
· To work with housing providers, both public and private, to negotiate move on options.
Groupwork, Consultation and Participation
· To work as part of a team in developing user participation.
· To identify and develop appropriate and flexible processes for consulting with our service users, via social media platforms, newsletters, events and workshops.
· To devise innovative and creative ways of involving LGBTQ+ people in the running of the schemes with an independent approach.
· Supporting our residents to participate in group and peer support and to access online support mechanisms.
· Facilitating and promoting an LGBTQ+ group work programme.
Other Duties
· To establish and maintain accurate and complete records in all areas of work.
· To complete statistics for the collation of performance and funding information.
· To maintain up to date knowledge of legislation and regulations in relation to funders and other key areas.
· To participate in individual and clinical supervision meetings, annual appraisals and training.
· To act in accordance with the organisation’s Diversity Policy, Health and Safety Policy, Code of Conduct and all other corporate policies and procedures.
· To act in the best interests of Stonewall Housing and its clients at all times.
· To work evenings as necessary.
· To promote Stonewall Housing at external meetings and community events.
· To carry out any other duties commensurate with the aims and objectives of the post that may be require.
PERSON SPECIFICATION
Essential Experience
· Lived experience, or experience of working with homeless people or vulnerable LGBTQ+ people, in a voluntary or paid employment setting.
· Experience of working with and delivering services to a diverse client group with a wide range of support needs.
· Experience of lone working and working as part of team.
Essential Knowledge
· Knowledge and understanding of the causes and effects of homelessness, particularly in relation to LGBTQ+ people.
· Knowledge of the current benefits available to single people.
· Knowledge of common themes, trends and issues within supported and shared accommodation.
· Knowledge of pathways into medical and social support for LGBTQ+ people.
Essential Skills and Abilities
· Ability to provide a range of housing related support services, i.e. assessment, developing and using support plans, support planning, key working, independent living support, welfare benefits advice and providing resettlement support.
· Ability to manage challenging behaviour and complex needs, report and raise incidents and safeguarding alerts.
· Ability to prioritise and maintain case work across multiple projects at the same time.
· Excellent recording and reporting skills to accurately reflect work with young people.
· Excellent written and verbal communication with vulnerable people.
· Ability to effectively involve and engage LGBTQ+ people in services.
· To be resilient in regard to working with challenging behaviour from service users who may have experienced trauma leading them to be mistrustful of support providers.
As with all members of Stonewall Housing’s Team, the postholder will also:
· Be an adept and nimble multitasker who relishes being busy and can keep multiple plates spinning.
· Have strong networking and relationship-building skills.
· Have a positive and can-do attitude.
· Be able to adapt to changing circumstances with flexibility, and to work well under pressure.
· Be required to support the wider Stonewall Housing team when needed, to ensure the smooth running of the organisation.
· Join Stonewall Housing’s All Team meeting in person (held near Liverpool Street Station) once per month.
· Be able to travel occasionally around the UK for key events.
· To work as part of a mostly-remote team, embracing online communication and collaboration tools.
· To receive regular supervision from the line manager and attend training courses as required.
Your attitude and personal attributes
· A commitment to equal opportunities in all aspects of work.
· A commitment to the aims, values and beliefs of the organisation.
· Ability to empathise with vulnerable LGBTQ+ people.
Conditions:
This job description does not constitute a ‘terms and conditions of employment’. It is provided only as a guide to assist the employee in the performance of their job. Stonewall Housing is an evolving organisation and therefore changes to the employees’ duties may be necessary from time to time. The job description is not intended to be inflexible or a finite list of tasks and may be varied from time to time after consultation/discussion with the post holder.
More about who we are:
Stonewall Housing is the UK’s leading LGBTQ+ homelessness charity. We help LGBTQ+ people in the UK who are experiencing homelessness or living in an unsafe environment.
Founded in 1983, we provide specialist housing advice, advocacy and support for LGBTQ+ people who are homeless or at risk of homelessness. We have specialisms in Mental Health, Domestic Abuse and Supported Accommodation.
We’re a team of caring, driven people, fighting to end homelessness and ensure that everyone has a safe and secure space to call home.
Our Values:
· We are LGBTQ+ informed.
· We are tenacious.
· We are empowering.
· We are collaborative.
· We are inclusive.
What we can offer you:
Whatever stage of your career you may be at, we’ll support you with the training and development that you to reach your goals.
Our benefits include:
· Competitive salary
· Flexible working
· Generous annual leave – 30 days (FTE)
· An additional ‘Stonewall Housing’ day off per year
· Pension scheme
· Employee Assistance Programme
· BHSF health cash plan
Stonewall Housing’s core hours are between 10:00 – 16:00 and staff can agree regular working patterns with their line manager.
Applying for the role:
No formal qualifications are needed for this role, and we encourage everyone with the appropriate skills, experience and potential to apply. We welcome applications from those who are able to understand and show empathy with our mission and purpose.
We’re committed to building a diverse and inclusive workforce that represents the people we support. We particularly welcome applications from people who are Black, Asian or from other minority backgrounds. We welcome difference whether it’s gender, gender identity or expression, race, disability, age, sexual orientation, religion or belief, marital status, national origin, or pregnancy and maternity status; so please be yourself! Additionally, we particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
For more information about us, please visit our website and follow Stonewall Housing on our social channels.
Equity is important to the success of our team and work. We don’t want any barriers to applying so if you want to discuss particular aspects of our approach, or get a better understanding of whether Stonewall Housing (or this role) is right for you, then please contact John, our Director of Services, on john[at]stonewallhousing[dot]org.
Interesting in researching more about us? If you're looking us up online to help with your application, bear in mind that Stonewall Housing is both a Community Benefit Society and Charitable Foundation. Our company number is IP24277R and our charity number is 1187437. You can find Stonewall Housing Charitable Foundation (SHCF) on the Charity Commission Register, and Stonewall Housing Association (SHA) on the FCA (Financial Conduct Authority) Register.
Providing LGBTQ+ people of all ages who are homeless or at risk of homelessness with support, advice and advocacy.



The client requests no contact from agencies or media sales.
At Citizens Advice Westminster, you will be part of a mission-driven organisation that empowers local residents through expert advice, advocacy, and education. As an Advice Manager, you will play a pivotal role in shaping the delivery of high-quality, multi-channel advice services, assuring that the most vulnerable members of our community receive the support they need and when they need it the most.
Your work will directly contribute to improving lives across Westminster, helping clients navigate complex issues such as debt, housing, benefits, and immigration. You will be a trusted leader, technical expert, and mentor, driving excellence in service delivery and championing continuous improvement.
You will manage outreach sessions, supervise advisers, and take ownership of debt casework and technical quality. From coaching and mentoring to shaping service innovation.
You will manage your own team, oversee outreach sessions, and lead on debt casework with full responsibility for quality assurance, performance metrics, and client outcomes. As a specialist in debt supervision and casework, you will:
- Deliver expert advice to vulnerable clients
- Provide technical supervision and case checking to uphold AQS standards
- Lead training and coaching in debt-related areas
- Consult with partners and stakeholders to enhance service delivery
- Monitor and communicate key policy developments in the debt advice landscape
We offer more than a competitive salary and a fulfilling career in a values-led organisation. Our benefits include annual season ticket loans, career breaks, and a deep commitment to your ongoing development. Whether you are honing your expertise in casework or growing into a leadership role in policy and campaigning, you will find room to stretch and thrive.
You will be part of a warm, inclusive team culture where collaboration is encouraged, opinions are respected, and every voice matters. We also offer flexible working arrangements, including the opportunity to work from home several days a week.
If you are ready to be a part of this community organisation offering a vital service to people who need our help, then click Apply to find out more. Please note we expect employees to spend 50% to 60% of their working time at the office or in outreach location(s).
Citizens Advice Westminster value diversity, promote equality and challenge discrimination. We strongly encourage applicants from all parts of society and believe that diversity is what makes us the leaders in what we do. Please help us by completing the Diversity Monitoring Form.
Citizens Advice Westminster works to make a difference to the lives of people in Westminster. We deliver a high quality, agile advice service.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Kineara has a new vacancy for an experienced Housing support worker to join our small and dedicated team for our new School Housing Advice project.
About the project
The School Housing Advice Support Project builds on the success of a pilot program and aims to provide tailored housing advice and support to families, particularly those living in temporary accommodation (TA). The project started in January 2025 and is currently being delivered at three primary schools in the borough of Southwark.
The initiative offers practical housing advice, casework, workshops, and legal support through a collaborative partnership between Kineara and Southwark Law Centre. It also addresses challenges such as poor housing conditions, legal proceedings, and impacts on families' health and wellbeing.
About the role
We are looking for an experienced, motivated and compassionate support worker to deliver housing advice and practical support to parents from four Primary Schools in Southwark. This role involves conducting housing surgeries, providing follow-up casework, and running workshops to empower clients with the knowledge and skills to address their housing-related issues. The successful candidate will work closely with clients to identify their needs and offer tailored solutions to help them achieve sustainable housing outcomes. The role will be based mostly in Southwark, and you will be working in partnership with schools, community organisations and the council to coordinate tailored support for each client to avoid eviction and sustain tenancies, address suitability of the property, mediating with landlords where necessary and providing advice for onward housing when needed. The objectives of these programmes are to avoid evictions, sustain tenancies or move to a better suited property, improve wellbeing and awareness of tenancy rights and housing polices.
About you
- You will have experience of working with families and individuals with complex needs, as well as some experience of providing housing support.
- You will be an enthusiastic person who has empathy, patience, and a non-judgmental approach to working with clients and who thrives when working independently with a passion to support change.
- You will have excellent interpersonal skills.
- Have good knowledge of housing policies and tenants' rights, experience of delivering holistic support.
- You will be a solution-minded thinker, have a good understanding of strength-based approaches and be able work committing to promoting equality, diversity, and inclusion in all aspects of work.
- Be able to work as part of a team and independently, the roles require you to think creatively and use the resources around you effectively.
About Kineara
Kineara is a unique community interest company and Charity that supports people in poverty across London who facing barriers to housing, employment and education. We break down barriers, provide holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first.
Breaking barriers to secure housing, education and employment

The client requests no contact from agencies or media sales.
The Miscarriage of Justice Support Service is a very unique service providing a broad range of support and advice to people whose criminal convictions are quashed by the Court of Appeal. The majority of people have been in prison for many years and need extensive help and support to begin to rebuild their lives based on their own individual needs.
One of our caseworkers is going on a sabbatical, which this role will cover, including 2 weeks of handover at the start, and 1 week at the end.
The role will support individuals in a broad range of areas including welfare benefits, housing, navigating access to GPs, mental health support, community services, and applying for grants or essentials post-release (e.g. white goods, clothing).
The role involves one-to-one contact in a way that best meets the person – for this role it will typically be by telephone and email, but it can also be in person. Clients live across England and Wales.
You will come with experience of providing advice and practical support to people with varied needs. You will have experience of working with a trauma-informed approach and have excellent people skills to build and maintain trusting relationships.
This post is subject to an enhanced DBS check.
RCJ Advice is a unique Citizens Advice and Law Centre providing legal advice and support to people at a time when they need it most.
Location: We’re based in Central Southampton and operate a hybrid working system on completion of probation. The postholder may also sometimes be required to attend outreach locations (usually Southampton libraries)
Southampton Citizens Advice Southampton is a vital, local charity providing free, independent, confidential and impartial advice to over 7,000 people in Southampton every year on any problems they might face. We are an equal opportunities employer and encourage applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
The Role
The Advice Team Manager will be responsible for the day-to-day support and line management of a team of advisers and caseworkers. This includes for example 1-2-1s, appraisals, mentoring, return to work interviews and generally ensuring that workers feel supported and enabled in their roles.
The postholder will also help to ensure that service delivery meets appropriate quality standards, and provide some duty supervisor cover on a Rota and ‘as and when’ basis. The post will suit someone who has an advice background, but is keen to use their skills in a management capacity.
This is a new role for us here at Citizens Advice Southampton. We are seeking to take some of the day-to-day pressures off our Service Manager, allowing him to focus on more strategic and developmental tasks.
We are a flexible, collaborative and supportive team, and the postholder will be able to make this role ‘their own’.
This role is subject to a Basic DBS check which will be applied for when the role is offered and accepted.
About You
We’re looking for someone who has proven experience of supervising or line managing advisers and caseworkers, and who has a strong working knowledge of our main advice areas, such as benefits, debt, housing and employment.
You’ll need to be a strong communicator with with the ability to motivate, support and challenge constructively.
The successful applicant may be required to travel across the City, therefore appropriate transport (which may include active travel or public transport, by agreement) is a requirement for the role. Travel expenses will be reimbursed.
This role is an excellent opportunity for you to develop your skills and career – and make a difference at a time when our help has never been needed more.
Citizens Advice Southampton is a friendly and dedicated team of paid staff and volunteers. We value our team enormously, and paid staff can expect an environment in which they have opportunities to develop themselves whilst supporting others.
We offer a salary which is competitive in the charity sector, as well as a generous holiday allowance and other benefits including a NEST pension scheme, an outstanding Employee Assistance Programme including a GP helpline, and Life Assurance for paid staff.
How to Apply
Visit our vacancies page on our website via the Apply button.
Closing date for applications is 9am Wednesday 29th October.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.
The ideal candidate
To be considered for this role you should meet the following criteria:
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Deliver support to people experiencing homelessness and rough sleeping in the borough of Tower Hamlets.
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Conduct person-centred assessments with individuals who self-present at the service for support.
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Agree support plans with service users to move into accommodation and access specialist services that address the underlying causes of their homelessness.
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Make referrals into Tower Hamlets and Pan-London local authority housing options services, in line with the Homelessness Reduction Act.
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Work with partner agencies to provide joint support to service users where appropriate.
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Build relationships with housing providers and the private rented sector to expand the portfolio of affordable referral routes into accommodation.
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Demonstrate excellent communication skills and the ability to create positive working relationships with a wide range of people, including external services.
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Contribute to the development of the service, ensuring a solution-focused and strengths-based approach in all areas of work.
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Benefits
- 27 days holiday plus bank holidays
- Pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Access to shopping discounts
- Learning & development opportunities
- Monthly reflective practice
To apply: Please upload your CV with a covering letter detailing how you meet the job specification by 23 October 2025 at 23:30.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.




The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based onsite in Crisis Skylight Merseyside, 96 Kent Street, L1 5BD
Hours: 35 per week between the hours of 8.30am – 5pm Monday to Friday on a rota basis
About the role
As an Engagement and Assessment Worker, you will be the first point of contact for someone who comes to Crisis for help to prevent or end their homelessness. You will:
- Welcome them to the service on site and at partner agencies,
- Listen carefully and non-judgementally to their story,
- Complete thorough Crisis and Mainstay assessments using a trauma informed approach,
- Agree realistic options and the support needed to assist them to prevent their homelessness or a pathway out of homelessness.
- Help them formulate a holistic plan and help them take the initial steps, where necessary.
- Hold a caseload of members who require short term intervention to end their homelessness.
About you
- Experience of working successfully with disadvantaged/or socially excluded groups and individuals, utilising a psychologically informed approach.
- Ability to deliver excellent customer service, ensuring accessible, welcoming, and safe ‘front of house’ environment in a busy service.
- Experience of assessing presenting needs, and an understanding of strengths-based assessments. You will have empathy and understanding of the barriers to accessing services.
- Ability to manage successful relationships with external agencies and relevant service providers and successfully advocate on members behalf.
- Excellent verbal and written communication skills used to ensure accurate record keeping on a variety of Case Management Systems/Databases.
- Excellent organisation and prioritisation skills, with the ability to successfully manage a busy and diverse workload.
- The ability to use your own initiative to contribute to the effective running of the service and to work flexibly as part of a team.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 2 November 2025 at 23:59
Interview date and location: Friday 14 November 2025 at Crisis Skylight Merseyside, 96 Kent Street, L1 5BD
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC04009
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ref: NEW-251
Are you a proactive, collaborative and compassionate individual with a proven track record working with neurodiverse adults, delivering effective support that has resulted in positive outcomes? Do you have strong awareness and understanding of the demands of issues arising from ADHD/Autism in the workplace and experience advocating with internal or external stakeholders on behalf of people with neurodiversity?
If so, join St Giles as our Neurodiversity Support Worker, where you will play a crucial role in supporting a staff member with a diagnosis of Autism and ADHD, working one-on-one to understand their individual needs, strengths, and challenges, and creating a tailored support plan.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
As a Neurodiversity Support Worker, you will assist with a range of duties, including deconstructing complex information – helping the staff member process and understand complex documents, policies, or project briefs and completing research tasks. You will provide hands-on support with workload management, scheduling, and digital organisation alongside writing up notes, acting as a liaison and advocating with colleagues and internal departments such as HR, IT, and Finance to ensure appropriate adjustments and inclusive practices are implemented and all policies and procedures are followed.
We will also count on you to maintain accurate records, provide person-centred holistic support to the staff member, help them process and deconstruct complex information and assist with administrative, organisational, and time management tasks. Acting as an advocate for the staff member, collaborating with the wider team to share best practice and attending and positively engaging with all mandatory training are all also vital aspects of the role.
What we are looking for
- Strong understanding of neurodiversity, including Autism and ADHD, and associated barriers to engagement and wellbeing
- A relevant qualification in neurodiverse support services, or another related field, OR demonstrable equivalent professional experience
- Awareness of the challenges faced by neurodiverse people in a professional environment, how to address these challenges and how to connect to wider networks of support.
- Excellent interpersonal, relationship-building and communication skills, verbal and written
- A professional, collaborative and flexible approach to your work
Please note as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced Child Workforce with Child Barred list DBS.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We will be reviewing applications as they are received and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment
If you have any queries, or require further support, please contact via our website.
Visit our website to download the application form and apply.
Closing date: 03 November 2025
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Disability Advice Service Lambeth (dasl) is Lambeth’s peer-led Disabled People’s Organisation.
We want a Welfare Benefits Caseworker to join our small but dynamic Advice team. We hold the Advice Quality Standard (AQS) in the Welfare Benefits Casework Level category, and you will be integral to ensuring the ongoing quality of the service provided. You will also contribute to the exciting work that we do with other advice organisations, local MPs and councillors to influence change and policy in the social welfare system.
Advice is a vital service for Disabled People. By joining our team, you will be at the forefront of the fight for equality and justice, as well as supporting Disabled people to claim benefits they are entitled to.
dasl’s success comes from the dedicated work of our skilled staff, many of whom are Disabled people. You will be valued for who you are in our supportive and friendly team. We pride ourselves on the support we provide, as well as our commitment to investing in and developing staff. We work flexibly between home and our accessible office in Brixton.
Ideally, you will have a minimum of one year’s experience of advising on welfare benefits.
To apply, please submit the Application Form.
We strongly recommend contacting us to learn more about this exciting role. We can offer a 1:1 informal meeting via phone or video call.
Closing date: 5pm on Friday 17th October 2025
First stage interviews: Thursday 30th October (online)
Second stage interviews: Tuesday 11th November (in-person)
The client requests no contact from agencies or media sales.
Job Title: Children's Support Worker
Location: Lambeth, London
Salary: £28,857.12 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
This is an opportunity to join Refuge as a Children Support Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.
The job involves working closely children and their mothers who are living in our refuges escaping domestic violence and other forms of violence and abuse. A key requirement is to provide personal one to one and group support to children and young people to ensure they are provided with a safe, supportive, and welcoming environment.
The post holder will support children who have witnessed or experienced domestic violence and plan and provide stimulating, safe, and appropriate activities.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. An enhanced DBS will also be required.
We particularly welcome applications from candidates that have an understanding of African and Caribbean heritage and/or culture, as we strive to better support the communities we serve and enrich our team with a wide range of perspectives.
Closing Date: 09:00 am 3 November 2025
Interview Date: 19 and 20 November 2025
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Pool Worker to play a pivotal role in our Complex Needs Service in Ealing.
Sounds great, what will I be doing?
You will be supporting service users along there recovery journey helping them to build or reinforce life skills and help build supportive and positive relationships with them.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
You will need to have worked as a mental health support worker previously
When will I be wo
rking?
Flexible
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
15 hours per week / £26,765 per annum pro rata / fixed term until 31 March 2027 / working two days a week, working pattern to be discussed at interview.
is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
We are recruiting for an Emotional Mental Health Worker to support young people aged 11-25 living in Worthing and surrounding areas.
Mind The Gap Emotional Health Support offers young people an alternative way of accessing mental health support. The service offers support to young people who are struggling to find or engage with the right services. This support offer is youth-work based non-clinical support. Working primarily from Worthing Library, you will deliver face-to-face sessions using evidence-based interventions to engage, educate and empower young people around issues affecting their emotional wellbeing.
Key responsibilities:
- Offer 7 sessions of support to each young person, including initial needs assessment and weekly sessions
- Lead on facilitation of emotional well-being and psycho-educational groups
- Support young people transitioning from specialist CAMHS/AMHS services
- Work systemically with parents/carers, educators, and health professionals
- Develop links with agencies and make appropriate referrals
- Promote service user participation and voice
- Comply with safeguarding, health & safety, data protection and EDI policies
Qualifications, knowledge, and experience
- Knowledge of issues facing young people, especially those socially excluded
- Experience in safeguarding children and young people
- Ability to support appropriate mental health pathways
- Training in emotional wellbeing interventions or qualification in youth work
- Understanding of short-term support models
If you would like any further information or an informal discussion about this post, please contact
Should you require any assistance with our application process, please email us at
CLOSING DATE: Tuesday 4 November at midnight. We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible.
Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.
We believe every young person has the right to discover their potential.

