8 Advisory board member with fundraising expertise jobs

Are you an exceptional philanthropy leader with a track record of securing transformational seven-figure gifts? Do you combine outstanding relationship-building with the ability to lead talented fundraising teams and turn ambitious strategy into results?

We’re creating two new Principal Philanthropy Lead roles at GOSH Charity: Principal Philanthropy Lead – Best Chance and Principal Philanthropy Lead – Best Childhood.

These pivotal new positions will strengthen the leadership of our growing Philanthropy programme as we enter an exciting new chapter for fundraising at GOSH Charity. 

As a Principal Philanthropy Lead, you’ll join the Philanthropy leadership team, lead a team of eight colleagues including three Senior Managers, personally secure significant philanthropic investment and act as a deputy to the Head of Philanthropy.

Principal Philanthropy Lead – Best Chance will lead philanthropy across pioneering medical research, innovation and new treatments, as well as our growing US Giving programme. The role will help shape our next major fundraising campaign, significantly increasing our ambition for philanthropic investment in research and innovation. It will also offer senior leadership for Fundraising Research, our prospecting, insight and due diligence service across Relationship Fundraising.

Principal Philanthropy Lead – Best Childhood will lead philanthropy across our hospital environment, capital infrastructure and patient and family experience, including senior leadership of the final phase of our £300m Build It. Beat It. appeal and the transition towards our next major campaign. The role will also offer senior leadership for Stewardship across Relationship Fundraising, supporting exceptional supporter experiences, impact reporting, recognition and engagement.

Salary

The salary for these positions is £71,831 per annum.

In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.

We operate a hybrid working policy of a minimum of 2 days per week in the office with Monday as the fixed in-person Philanthropy team day.

Key Responsibilities

• Lead philanthropy fundraising across Best Chance or Best Childhood, shaping strategy and securing transformational support for GOSH Charity’s most ambitious priorities.
• Lead and develop a high-performing team of eight colleagues, including three Senior Managers, fostering collaboration, ambition and exceptional performance.
• Personally deliver an annual fundraising target of £2m+, managing high-value relationships and securing significant gifts from philanthropists, trusts and foundations.
• Act as a deputy to the Head of Philanthropy, contributing to overall philanthropy strategy, business planning and performance, while building influential relationships with senior volunteers and stakeholders.
• Provide senior leadership for key strategic priorities: 

For Best Chance: the transition to our next major campaign, US Giving and Fundraising Research across Relationship Fundraising; 

For Best Childhood: the final phase of Build It. Beat It., transition to next campaign and Stewardship across Relationship Fundraising.

Skills, Knowledge and Expertise

• Significant experience leading philanthropy, major gifts or principal gifts fundraising, with a proven track record of income growth and securing seven-figure+ gifts.
• Exceptional relationship-building and influencing skills, with experience engaging philanthropists, high-net-worth individuals, trusts and foundations, senior volunteers and executive stakeholders.
• Strong strategic and people leadership, with experience developing high-performing teams and translating organisational priorities into ambitious fundraising plans.
• Experience managing and soliciting a portfolio of high-value donors and prospects, alongside strong judgement, resilience and the ability to lead through complexity and change.
• Relevant large-scale fundraising experience: for Best Chance, research fundraising, international philanthropy or similar programmes; for Best Childhood, capital or major fundraising appeals.

About the team

 You’ll join our ambitious Philanthropy team, working with high-net-worth individuals, charitable foundations and other influential supporters to secure transformational investment in the research, innovation, capital and patient experience projects at the heart of GOSH Charity’s work.

The team secures a significant number of £1m+ gifts and is at the forefront of delivering some of the Charity’s most ambitious fundraising priorities. 

This is a particularly exciting time to join us. Alongside completing the £300m Build It. Beat It. appeal to help deliver the world-leading Children’s Cancer Centre at Great Ormond Street Hospital, we are shaping the next chapter of philanthropy fundraising.

Our new strategy is centred around two pillars – Best Chance and Best Childhood – which will form the foundation of an exciting new fundraising appeal. Our Philanthropy team will play a central role in bringing this ambition to life and securing the transformational support that helps give every seriously ill child the best chance, and the best childhood, possible.

The creation of these two Principal Philanthropy Lead roles represents an important investment in the team’s future: increasing our leadership capacity, strengthening day-to-day leadership and creating clearer development and succession pathways as our programme grows.

DBS - note a basic DBS check is required for this role

How to Apply

Please click on the apply button in the top right-hand corner where you will be taken to a short application form to complete.

Closing date: 23 September 2026

First interviews will be held: Tues 6 / Wed 7 October 

Applications will be reviewed on an ongoing basis and we reserve the right to close the roles prior to the closing date should suitable applicants be found. Therefore, you are encouraged to apply early to avoid disappointment.

This role leads two of the most consequential shifts in our 2026–2028 strategy. First, our move from a narrative-based to an evidence-based organisation: designing our impact measurement framework, leading the rollout and adoption of the Impact Hub (our custom CRM and data platform), and embedding data-driven decision-making across every team. Second, the community around our programmes: the trusted community and education referral partnerships that bring young people to us, and the structured alumni community that keeps them connected, supported and contributing after they complete our programmes.

WHAT YOU OWN

• Impact framework : the organisation's impact measurement framework, metrics and indicators.

• The Impact Hub (CRM) : the platform, its roadmap, adoption and supplier relationship.

• Data governance : data quality standards, validation protocols and UK GDPR compliance.

• Evaluation methodology : how programmes and services are evaluated, including external evaluation partnerships.

• Referral partnerships : the community and education referral partnership model and its members.

• Alumni strategy : the alumni engagement model, tiered support structure and Advisory Council.

• Organisational reporting : impact reporting to the board, funders and the public.

KEY RESPONSIBILITIES

1. Impact Measurement & Evidence ~ Develop and own the organisation's impact measurement framework, defining metrics and indicators that reflect outcomes and effectiveness rather than interest or activity alone.

2. Organisational Insight & Foresight ~ Act as the organisation's insight lead: translate quantitative and qualitative data into organisational insight that shapes strategy, programme design and resource allocation.

3. The Impact Hub ~ Lead the delivery, rollout and adoption of the Impact Hub, including migration from Upshot, in line with the phased plan in the Data & Digital strategy : and own its roadmap as the organisation's insight platform thereafter.

4. Stakeholder Engagement Framework (Governance) ~ Act as guardian of the unified stakeholder engagement framework, defining the standards, data capture requirements and reporting consistency that all teams apply across our five stakeholder groups.

5. Community & Education Partnerships (Referral Pipeline) ~ Design and deliver the structured referral partnership model set out in the Talent & Engagement strategy, piloting quarterly cohorts of university, faith-group and community-organisation partners with clear MOUs, shared objectives and referral tracking through the Impact Hub.

6. Alumni Community & Engagement ~ Design and deliver a structured 12-month alumni engagement calendar with audience-segmented communications, supported by Impact Hub data.

7. Reporting & Funder Evidence ~ Produce evidence-based impact reporting for the board, funders, partners and public communications, supporting grant bids, corporate stewardship and the annual report.

8. Team Leadership ~ Line-manage the Data Administrator, Progression coaches and any future team members, providing guidance, training and performance oversight.

9. Organisational Leadership ~ Contribute to organisational strategy, annual planning and budgeting as a member of the Senior Leadership Team.

Read the full Job Description attached to see the full Key repsonsibilites, Person specification and 12 month success metrics.

An exciting opportunity!

This is a rare and genuinely exciting opportunity to lead the UK's only dedicated charity supporting children, adults and families affected by MPS, Fabry disease and related lysosomal storage disorders. Following the current Chief Executive's planned move to become Managing Director of Rare Disease Research Partners (RDRP) in January 2027, the incoming CEO will take the helm of an organisation with over forty years of history, a trusted national reputation and a growing role on the international rare disease stage. The successful candidate will shape the strategic vision for more than 1,800 families, oversee the close partnership between the Society and its research subsidiary RDRP, and champion the patient and family ethos that sits at the heart of the organisation's work. It is an opportunity to combine ambitious strategic leadership with deeply meaningful, human impact, working alongside a committed Board, Senior Leadership Team and wider community of clinicians, researchers and pharmaceutical partners.

As our next Chief Executive, you will

• Define and deliver the MPS Society’s strategic vision.
• Provide confident oversight of governance, finance, compliance and reporting.
• Effectively manage the operational alignment between the MPS Society and RDRP.
• Always keep the members and family voice at the heart of strategy, service design and decision-making.
• Build and maintain senior-level relationships with statutory bodies, government agencies, pharmaceutical partners, clinical expert centres and other key stakeholders to support the Society’s objectives, influence policy and practice, and protect its professional reputation.
• Act as a visible and credible public voice to raise awareness, improve visibility, support, treatment access and outcomes for people affected by MPS, Fabry disease and related conditions.
• Collaborate with other rare disease bodies, patient organisations and other key audiences.
• Lead and empower the senior leadership team through effective delegation, early involvement in strategic discussions, clear accountability and support for individuals to flourish.
• Encourage an open, supportive work environment allowing creativity and building staff confidence.
• Help shape the future of the MPS Society.

About you

•  Self-motivated, with the drive to lead the organisation through a period of change and transition.
• Unquestionable probity and personal integrity, given the trust placed in the CEO by families, trustees and partners.
• Exemplary written and verbal communication skills, able to convey complex scientific and clinical information to audiences ranging from clinicians to families with no prior knowledge of MPS disorders.
• Strong self-awareness, with insight into their own leadership style and impact on others.
• Emotional resilience, able to sustain performance while supporting a community facing life limiting conditions.
• A collaborative and empowering leadership style, able to build trust, delegate effectively and help individuals across the organisation flourish.
• Genuine passion for the Society's mission, with a family and member-first ethos.
• Confidence to build relationships across a wide range of stakeholders, from beneficiaries and Trustees to politicians, media and pharmaceutical partners.
• A proactive, positive approach, comfortable reacting to change and organising their own work to meet deadlines.
• Confidence speaking publicly on behalf of the organisation and the people it represents.

Why join us?

A close-knit, values-led culture. With just over thirty staff across the Society and RDRP combined, this is a place where the CEO can know the team personally, work closely with families day-to-day, and see the direct results of decisions rather than managing at a distance through layers of bureaucracy.

• Genuine autonomy to shape direction. The Board is explicitly looking to the new CEO to bring fresh thinking on technology, AI, and digital tools, and to give real freedom to modernise fundraising, services, and engagement rather than simply maintaining what already exists.
• A stable foundation to build from over forty years of track record, trusted relationships and a strong national reputation mean the incoming CEO can focus energy on vision and growth rather than firefighting or rebuilding credibility from scratch.
• Proximity to cutting-edge science: the Society's close relationship with RDRP gives the CEO regular exposure to advances in rare disease research and treatment access, while day-to-day research leadership sits with the RDRP Managing Director, allowing the CEO to focus on strategy, people and sustainability.
• A high-visibility, high-influence platform. Regular contact with government, pharmaceutical companies, clinicians and international rare disease bodies offers strong opportunities to build a public profile and personal network well beyond the charity sector.
• A team that already shares the mission. Staff are described as passionate about the Society's aims, and as having a family-first ethos, so the new CEO inherits a culture to lead and empower rather than one that needs to be built from the ground up.
• Work with a different kind of return. Beyond salary and career progression, this role offers the less tangible reward of knowing that strategic and financial decisions translate, into better support for families facing some of the rarest conditions in the country.

Benefits

Join us and you will be working for a caring charity offering:

• A competitive salary
• Generous annual leave
• Extra leave between Christmas and the New Year
• Contributory pension
• Life assurance (subject to the conditions of the scheme)
• Employee assistance programme offering support 24/7

Further information

The successful candidate must be eligible to work in the UK.

The main duties, responsibilities and requirements of this role can be viewed in the job description on our website.

Salary to be agreed depending on experience and will be pro-rata for part time hours.

This is an essential car user post. The applicant must hold a current UK driver’s licence, with no more than 6 points, have access to a car and be able and willing to drive UK wide as required.

This senior role requires flexibility in working hours and location.  It is primarily offered on a hybrid basis with a minimum of 2 days in our Amersham, Buckinghamshire, office each week. As part of the role, UK and overseas travel is necessary, which may on occasion include early morning and/or evening working and sometimes overnight stays. We have policies in place to ensure that any unsociable hours worked over the weekend are fairly compensated through TOIL.

This role will require an Enhanced Disclosure and Barring check (DBS) details of which can be found in the job description.

For an informal discussion about the role or the work of the MPS Society, please contact Dr Fiona Stewart.  Contact details can be found on the full job description. Kindly note, meetings with other relevant people will be available to shortlisted candidates at interview stage.  

Position: Breathing Space Coordinator, Wales
Hours: 21 hours per week
Contract: Fixed term until March 2029
Location: Home-based in Wales
Salary: £26,912 per annum FTE, (£16,147 per annum actual for 21 hours per week) plus excellent benefits
Salary Band and Job Family: Band 1, Charity
You’ll start at our entry point salary of £26,912 per annum FTE (£16,147 actual), increasing to £28,594 per annum FTE (£17,156 actual) after 6 months service and satisfactory performance and to £30,276 per annum FTE (£18,166 actual) after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This part-time, fixed-term role (21 hours per week) will coordinate our Breathing Space project in Wales until March 2029. The project enables unpaid carers supporting people with MS and other neurological conditions to take short breaks.

We are seeking an enthusiastic, experienced Project Coordinator who enjoys delivering fixed-term funded projects, working directly with the people we support and our volunteers. Excellent communication skills and a proven ability to achieve project objectives are essential.

You will work closely with unpaid carers, people affected by MS and other neurological conditions, key external partners, the Service and Support Team, the Director for Wales and teams across the MS Society. Focused on outcomes and tangible results, you will build strong stakeholder partnerships and represent the MS Society at meetings and events promoting the project to unpaid carers.

The role can be based anywhere in Wales, but regular travel across Wales is expected.

Welsh language skills are desirable

Closing date for applications: 9:00 on Monday 28th September 2026.
Anticipated interview date: 6th & 7th October.

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

The Diocese of Leicester is committed to reducing the overall diocesan Carbon emissions by 2030; aiming to reduce the emissions from energy consumption year on year and to incorporate sustainable working practices across all of our operations.
Are you passionate about sustainability and supporting churches to be open for future generations? We are looking for somebody relational, committed to carbon reduction and adaptable to be our Net Zero Carbon Programme Officer to work with our parishes and their communities, helping to reduce their carbon footprint and ensure church buildings remain sustainable as a place of worship and a resource for the local community.

This is a new fixed-term post made possible by a grant from of The Church of England through their Net Zero Carbon Capacity Building Programme.

In this rewarding role, you will:

• develop positive relationships with key stakeholders within the Diocese, in particular with Parochial Church Councils supporting them in making informed and planned decisions to reduce carbon emissions in their churches and church halls 
• play a key part in enabling the delivery of the NZC targets within Diocesan Environmental Programme (2026-29), by data collection, analysis, reporting, and contributing to setting the annual targets for the programme.
• contribute to delivering communications, training, advice and education needed to progress towards reaching Net Zero Carbon.

What we are looking for

• A relevant degree, equivalent qualifications or relevant experience
• Practical experience and/or knowledge in managing buildings, with a focus on sustainability.
• An understanding of and commitment to working with churches and halls with a range of building construction types to improve their energy efficiency and work towards Net Zero Carbon. 
• Knowledgeable and passionate about environmental issues and climate change.
• Understanding of and confidence working with numerical & technical data. 
• Experience in successful problem solving and project management 
• Excellent skills in interpersonal relationships, negotiation and written and visual communication and presentation
• The capacity to build relationships with colleagues, parish clergy and volunteers, and other stakeholders in the diocese to engage them in working towards Net Zero Carbon for church-owned buildings
• The capacity to work and make decisions independently.
• Good IT skills, including use of Microsoft Office and databases.
• Ability to travel regularly across the Diocese and work flexibly, including occasional evenings and weekends.
• Sympathy with and commitment to the values and mission of the Church of England and the Diocese of Leicester.
• Desirable
• Experience of working with heritage or listed buildings
• Building services professional, relevant degree or professional qualification/s in heritage management, sustainability or project management
• Knowledge of Church of England legislation applicable to Church Buildings

Why Join Us?

• Be part of a new area of work within a collaborative and experienced team.
• Hybrid working with a Leicester office base 
• An opportunity to work with a variety of different communities across Leicestershire, each with its own needs.
• Make a tangible difference to local communities and to caring for and sustaining the environment through supporting the reduction of carbon emissions.
• Generous pension (10% employer contribution) and annual leave (25 days plus bank holidays).
• Opportunities for training, development and professional growth.

For an informal conversation about the role see contact details in general info document.

Closing Date:             Sunday 20th September

Shortlisting date:    Wednesday 23rd September

Interview Date:          Thursday 8th October 

We particularly welcome applications from UK Minority Ethnic / Global Majority Heritage candidates, who are currently underrepresented in our organisation.

The Diocese of Leicester, part of the Church of England, is committed to the safeguarding, care and nurture of everyone within our church community. We follow the Church of England’s Safeguarding Policies and relevant statutory guidance. We believe that safeguarding is everybody’s business.

This post is subject to a Basic DBS check and proof of right to work in the UK. The Diocese is unable to offer a Certificate of Sponsorship.

The Foundation for Jewish Heritage is seeking to engage an experienced Learning and Engagement Consultant to support their project Preserving Jewish Heritage, Promoting the Hidden Jewish Story in the year-long Development Phase of its project and for the first six months (of a five-year programme) of the Delivery Phase of the project. The Consultant will support and advise the Synagogues in this first pilot on activities/outreach and education, ultimately creating a framework for future use as a core part of this programme. The role will report to the Project Development Officer.  The Project Development Officer is currently being recruited and will be responsible for the set up and day to day running of the project.

The Foundation’s work to date has demonstrated a significant gap in provision for historic synagogues. There is a clear need for a more defined and comprehensive support function for the UK synagogues sector: one that offers a professional, accessible and user-friendly service; guides and empowers synagogue communities; helps ensure synagogue buildings are well maintained, resilient and future-proofed, including in response to the climate emergency; and supports synagogues to engage more effectively with wider society. This project aims to address that gap.

The Delivery Phase project is subject to a successful funding application to NLHF and there will be a break clause between the Development and Delivery Phases.

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Living Wage Foundation 

The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.

Still part of Citizens UK today, the Living Wage Foundation (LWF) continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 490,000 people and winning over £4bn of better wages for people who need it most.

Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies. 

Purpose 

At Citizens UK (CUK), our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. 

Main Responsibilities 

As the Data and Membership Officer for the Living Wage Foundation (LWF), you will play a pivotal role in supporting the smooth running of our internal processes and supporting our network of nearly 17,000 accredited Living Wage employers. Your responsibilities will span data management, customer service, finance administration, and team support. You will contribute to effective data management by supporting system updates, maintaining high-quality records on platforms such as Salesforce and ActOn, and generating reports for use by senior management.

Additionally, you will coordinate the administration and reconciliation of credit card payments and act as a liaison between the CUK Finance and LWF teams. In the area of customer service, you will manage our Employer support email inbox, respond to queries, and escalate complex issues as needed. You will also be responsible for updating internal systems, supporting merchandise and branding requests, and representing the Foundation in both written and verbal correspondence. Team support duties will include arranging logistics for team events, providing occasional administrative assistance to senior leadership, and ensuring internal handbooks and guidance remain current.  Throughout all areas of your work, you will collaborate closely with colleagues across the LWF Team to ensure we meet the needs and expectations of our employer network and other key stakeholders. 

Working as the Data and Membership Officer for the Living Wage Foundation, reporting to Senior Data and Insight Manager (LWF Operations and Insight team) your main responsibilities will include: 

Project Management 

• Support LWF team with good data management, reviewing employer pipeline numbers, reporting to Senior Management Team (SMT) when there are issues or delays. 

• Clean employer data, escalating complex issues to relevant colleagues. 

• Support the Senior Data and Insight Manager to maintain high-quality data across our systems, including Salesforce (CRM) and ActOn (marketing email platform). 

• Support the Operations and Insight Team with testing and implementation of new systems and processes. 

Learning and expertise 

• Keep internal handbooks and guidance up to date with ways of working practices, systems and policies, working with the LWF team to consider and implement improvements to make LWF an efficient and positive place of work. 

• Create and share basic reports from Salesforce for use by the team and SMT. 

Communications 

• Represent the Living Wage Foundation coherently in writing and verbally. 

• Work collaboratively with the team and across Citizens UK to ensure that we are meeting the customer service expectations of our employer network and stakeholders. 

Develop and manage external relationships 

• Manage our Accreditation Inbox, including responding to simple accreditation or form questions, and escalating more complex questions where necessary in a timely and helpful manner. 

• Update Moneypenny (LWF switchboard) on team changes, holidays etc. Receive and respond to general enquiries received through the switchboard. 

• Support on Employer Merchandise and branding requests where required, ensuring timely delivery and clear correspondence.

Develop and manage internal relationships 

• With Operations & Data Officer, support the LWF team to book items in and out of LWF merchandise library. 

• Arrange logistics for LWF all staff Away Day.

• Provide Senior Leadership Team (SLT) with occasional administrative support including booking travel, rooms, and making purchases when necessary. 

Income and resources 

• Coordinate the administration and reconciliation of credit card payments. 

• Liaise between CUK Finance team and LWF team, ensuring each team is updated on processes and working cross-team to ensure good communication. 

• Administration of LWF Away Day budget. 

Contribute towards Citizens UK’s strategic objectives 

• Responsibility for delivering agreed areas of the Foundation’s work plan.

• Work collaboratively with the LWF team and across Citizens UK to ensure that we are meeting the expectations of our network and stakeholders.

• Display self-awareness of DEI issues and good practice, considering impact on direct reports and stakeholders.

• Understand how your role contributes to the purpose of the Foundation and the core mission of Citizens UK.

• Implement Citizens UK’s and the Foundation policies, procedures, and values in own work and that of the team. 

Personal Specification 

(D) Desirable, (E) Essential 

Qualifications 

• Professional certification in project management, administration, finance (D) 

Experience 

• Previous experience supporting data management and reporting, ideally using CRM systems such as Salesforce (E) 

• Prior experience in customer service or stakeholder engagement (E) 

• Experience working in a team-based office environment (E) 

• Experience in finance administration, including credit card administration and budget management (E) 

• Experience with cross-team liaison or project coordination (D) 

Key skills and knowledge 

• Strong organisational skills with the ability to manage multiple tasks and meet deadlines (E) 

• Excellent written and verbal communication skills, with the ability to respond professionally to internal and external queries (E) 

• Proficiency in Microsoft Office and familiarity with CRM and data management systems (E) 

• Attention to detail and accuracy in handling financial and data-related tasks (E) 

• Ability to produce and analyse basic reports (E) 

• Understanding of confidentiality and data protection principles (E) 

Personal qualities & values 

• A proactive self-starter, able to work independently and take initiative (E) 

• Collaborative and able to work effectively as part of a diverse team (E) 

• Flexible and adaptable, willing to support a range of operational needs (E) 

• Committed to the mission and values of the Living Wage Foundation and Citizens UK (E) 

• Willingness to learn new systems and processes, and to support continuous improvement (E) 

• Positive, professional attitude and commitment to high-quality service (E) 

Interview date: 21-22 October 2026