Animal welfare jobs

We are seeking a qualified Solicitor or Legal Executive, to fill the post of Employment Law Manager. We also welcome applications from paralegals with 5 years experience who wish to qualify as a solicitor (England and Wales).

You will be required to provide complex professional legal advice on employment law matters to our management team, national executive committee and members. Managing a team of junior colleagues and supporting their complex casework, you will advise on collective employment law matters and review first stage complaints.

Salary and Location

• Band 4, London Spine points 27-23 or Regional 30-26
• London starting salary: £53,726 p.a. rising to £61,115 p.a. in annual increments or Regional starting salary £49,663 p.a. rising to £56,081 p.a. in annual increments
• PCS London or Region

Successful candidates for the Employment Law Manager will be able to demonstrate:

• Proven experience in an employment law field, or qualified solicitor from any UK jurisdiction.
• Experience in staff management, appraisals, and complaints handling.
• Good communication and negotiation abilities.
• Ability to prioritise and manage workloads.
• Commitment to promoting equality and diversity in the workplace.
• Ability to work collaboratively and manage legal issues.
• Their commitment to the SRA Professional standards and behaviours.

The main duties of the Employment Law Manager role include:

• Delivering legal guidance and representation on employment law issues.
• Providing supportive management for caseworker colleagues.
• Conducting legal research, drafting advice, claims, and other legal documents.
• Providing support to senior colleagues on more complex matters.
• Advising the union on legal aspects of bargaining or campaigning matters.

You will be committed to professional development, through training, appraisal and the use of technology, you will be able to show how you maintain and share your up-to-date knowledge of employment legislation. An understanding of the political processes in the UK and the role and work of trade unions is essential.

Closing date: at 12 midday on Monday 22 June 2026

Interviews will be held in person at PCS Clapham on 8 July 2026 and 9 July 2026

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

JOB DESCRIPTION: EMPLOYMENT LAW MANAGER

Ref: 1026

Grade: Band 4, London or Region

Salary:

London Spine points 27- 23

London starting salary £53,726 p.a. rising to £61,115 p.a.

Regional Spine points 30 - 26

Regional starting salary £49,663 p.a. rising to £56,081 p.a.

Location: London/Region

Purpose of the job:

To deliver a professional legal advice, guidance, and representation on employment law matters to staff and members.

To undertake a management role with direct responsibility for Employment Law Caseworker (B3) ( Paralegals)

Responsible to:

Band 5, National Officer Employment Law

Responsible for:

Band 3 Employment Law Caseworker (Senior Paralegals /Junior Lawyers)

Contacts

External:

PCS Members, elected officials and potential members. Employers, Legal and other advisors. TUC, Members of other trade unions and related bodies. MPs, pressure groups, campaigning bodies and media.

Internal:

PCS Staff and managers across Regions, Senior Management Team, National Management Team and other PCS Departments.

Main duties and responsibilities

1. Key areas

• Undertake training to complete the SQE or specialism in employment law
• Assist in legal research into past cases and documents
• Draft and prepare claims or other legal documents
• Assist in providing legal advice to SMT, NEC, members
• Keep up to date with new developments in employment legislation
• Assist in providing employment law briefings to PCS staff about changes in employment legislation
• Advise members and Reps on wrongful termination and unfair dismissal claims, including reviewing dismissal procedures and advocating for members' rights
• Assist members and reps in cases of workplace discrimination, harassment, or retaliation based on factors such as age, gender, race, disability, or other protected characteristics
• Assist with the development of the Unions policy objectives including the PCS planning process
• Assist with leadership in delivering the unions Legal and Employment Rights strategy
• Provide assistance with the unions bargaining, organising, campaigning, equality, learning and digital agendas
• Manage people and resources in the Legal and Employment Rights Unit
• Provide advice to relevant committees including assisting in the preparation and presentation of reports
• Monitor and report on issues and initiatives as requested
• Assist with input into budgetary processes including bid preparation, monitoring and control where relevant

2. People Management

• Manage work allocation and workflow, future planning and support for officer team/line manager
• Motivate and manage individuals and the team as a whole to provide a high standard of service
• Check work standards and maintain consistent quality of delegated tasks
• Seek to continuously improve the effectiveness and efficiency of the team
• Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training
• Proactively promote diversity in line with the wider PCS approach
• Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies
• Provide advice and deal with complex issues related to staff management including disciplinary or grievance in consultation with Line Manager
• Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
• Work effectively with lay officials
• Deputise for Line Manager when required

3. Communication

• Ensure digitalisation, information & communication methods are effectively implemented and used to generate improvements
• Draft complex communications including briefs and reports
• Communicate with members by assisting in the production of circulars and briefings, and by addressing meetings and conferences etc
• As necessary, represent PCS and liaise with outside bodies

4. Casework Management

• Advise in the handling of personal casework
• Liaise with solicitors, internal and external bodies on the handling of personal casework
• Represent PCS or PCS members at official bodies such as employment tribunals, Civil Service Appeal Board, etc.
• Maintain and improve own knowledge of the developments in employment law and practice

5. Team Working

• Proactively promote team working
• Initiate, organise, lead and participate in team meetings as appropriate
• Maintain high levels of confidentiality of sensitive issues at all times
• Provide assistance to team members

6. Equality

• Contribute to PCS policies on equal opportunities by developing innovative workplace strategies to tackle inequality and discrimination

7. General

• Participate and input information into PCS planning and budgeting processes
• At all times implement and promote the PCSs equal opportunities policy and adhere to the PCS Values
• Take due and reasonable care of self and others in respect of health and safety at work
• Participate in appraisal, training and development systems
• Act in a manner that enhances the work of the PCS and its overall public image
• In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
• Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required such other duties that may reasonably be required and that are within the level of the responsibility of this post
• Willing to work outside normal office hours and location on occasion (e.g. attendance at Annual Delegate Conference, where required)

Person Specification: EMPLOYMENT LAW MANAGER

Ref:1026

Date: May 2026

Location: London/Region

ESSENTIAL FACTORS

QUALIFICATIONS

• Newly qualified Solicitor/Legal Executive/Qualifying law degree OR 5 years experience in an employment law related role

EXPERIENCE

• Employment law and legal management, including advocacy and representation
• People management including induction, work allocation, appraisal and conduct
• Leading committees and teams
• Industrial relations and negotiations
• Project management, problem solving and decision making

TRAINING

(including continuous professional development)

• Evidence of ongoing training and continuing professional development
• Commitment to undertake job-related training
• Commitment to participation in appraisal and development review process
• Commitment to staff development

KNOWLEDGE

• Understanding of the political processes in the UK and the role and work of trade unions
• Employment rights, equality legislation, discrimination law and working practices
• Impact and use of Digital and IT applications in a trade union

SKILLS

• Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
• Ability to negotiate and form effective working relationships internally and externally
• Ability to work collaboratively and manage complex legal issues
• Ability to identify and set standards and priorities
• Ability to provide timely advice and guidance

OTHER

• Commitment to the application of Equal Opportunities policies and practices at work
• Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
• Flexible approach to work and willing to work outside of normal office hours and location on occasions

Are you a creative storyteller who loves producing high-quality, engaging content?
We’re looking for an Internal Communications Content Producer to gather and produce stories and content for internal audiences, bringing our work to life for colleagues and volunteers across the country.

What does this role do?
As Internal Communications Content Producer, you will:

• proactively find stories across the organisation that showcase the exciting work our teams do, from rehoming to prevention, and turning this into engaging content for various internal channels,
• support the Internal Communications Manager on high-profile projects spanning the whole organisation, such as communicating our organisational strategy across the charity,
• work innovatively and creatively, always striving to reach varied internal audiences and keeping accessibility central to all communication plans,
• provide hands-on support with internal communications activity, from the ongoing management of our intranet to helping produce all staff events and webinars.

Interviews for this role are provisionally scheduled for 4th June 2026, and will take place on Teams.

Could this be you?
To thrive in this role, you’ll need strong communications experience, with a knack for creating compelling content that is story-driven and engaging. You’ll have relationship-building skills, working closely with internal teams to sniff out those stories that bring our work to life, combined with excellent design and video creation and editing skills.. You’ll have excellent organisation and time management, and ideally some experience of working in an internal communications capacity elsewhere, where you understand the kind of content that resonates with internal audiences. A passion for the work we do is essential.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

Are you an experienced accountant who is passionate about dogs?
We’re searching for a Financial Accounting Manager to take the lead on all things accounting: from ongoing accuracy on the general ledger to year-end accounts.

What does this role do?
As Financial Accounting Manager, you will:

• Be responsible for end-of-year accounts, working closely with colleagues and auditors to ensure all accounts are completed accurately and compliance is maintained,
• Maintain ongoing accuracy in the general ledger for UK entities, reviewing transactions and control accounts to identify and rectify errors,
• Ensure tax compliance, from reviewing returns to ensuring compliance in line with changes to tax legislation and guidance,
• Manage and coach the Assistant Financial Accountants, providing strong leadership, performance management and professional development,

Interviews for this role are provisionally scheduled for 1st June 2026, and will take place on Teams. This role is available as a fixed term, family leave cover until August 2027.

Could this be you?
To be successful in this role, you’ll need to be a fully qualified accountant who has been responsible for managing the year-end process in a large group, who understands complex VAT environments and maintaining an accounting system. You’ll work pro-actively and flexibly to meet multiple competing deadlines, while leading and coaching a small team. You’ll be an excellent communicator, with the ability to collaborate with stakeholders across the charity and communicate complex financial information to non-financial colleagues. A commitment to the work we do is essential.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

Health Safety and Environment Advisor
Reference: APR20268846
Location: Home based Northern Scotland – Covering sites in Scottish Highlands, Moray and Aberdeenshire areas as well as some of the Scottish islands
Hours: Full time, 37.5 hours per week
Contract: Permanent
Salary: £34,018.00 - £36,319.00 Per Annum
Benefits: Holidays, Pension and Life Assurance

The RSPB is the UK's largest conservation organisation and we are passionate about nature. From landscape scale restoration projects and international species recovery to citizen science and inspiring individuals to take action in their own gardens, our work is diverse and often challenging but always worthwhile.

We are also passionate about caring for our workforce. We believe in creating nurturing work environments that allow people to thrive and we recognise that the commitment of our people is essential to organisational success.

This is an opportunity to contribute to our mission by joining our dedicated and inspiring workforce as a Health, Safety and Environment Advisor.

You will support operational teams to deliver work in some of the most beautiful locations in Northern Scotland and provide expert advice to other functions within the RSPB.

You will work alongside dedicated health, safety & environmental colleagues to develop and deliver organisation-wide safety and environmental procedures and standards.

The RSPB estate is varied and you will be required to advise stakeholders on the safe management of buildings and structures. This will require knowledge of fire and electrical safety, asbestos and legionella management and welfare provisions. A sound understanding of visitor management both indoors and in the wider countryside will also be required.

Teams working on our nature reserves are often involved with significant habitat management, restoration and creation work whether delivering it themselves or utilising contractors. You will be required to advise our workforce on the safe management of contractors and CDM regulations as well as the safe use of machinery and equipment.

You will support a dispersed workforce who may be based at home, one of our properties, a location within the community or in the remote countryside where personal safety and emergency procedures need to be considered.

Alongside your work in North Scotland you will provide remote support to UK wide departments and teams, which may include supporting projects, events and collaborating with your HSE colleagues.

Your workload will include delivering site inspections to check compliance against internal and legal standards, deliver information and training, review incident data, complete investigations and compile and present reports to management teams. You will support the development and review of health & safety procedures and work with teams to support their implementation. You will promote wellbeing initiatives and lead by example and play a key role in implementing the RSPB's environmental management system.

In addition to broad health, safety and environmental knowledge, good interpersonal skills will be key to this role. You will be able to form excellent working relationships and be able to use influence to ensure health, safety and sustainability are taken into account at all stages of work. You will listen to workers, gain their input and understand their challenges.

Essential skills, knowledge and experience:

• You will have good interpersonal skills and be able to form positive relationships and influence others regardless of their position within the organisation.
• You will be self motivated, be able to act on initiative and have a flexible approach to your work.
• You will have the experience and confidence to deliver safety based training and give presentations when required.
• You will support the RSPBs wellbeing initiative by showing consideration for people's wellbeing and mental health while delivering work
• You will connect with HSEA colleagues so together we can deliver continued improvement to our procedures and practices.
• You will have a thorough knowledge of H&S management systems and of legislation relevant to RSPB work activity.
• You will understand the guiding principles of managing visitor safety.
• You will be able to interpret legal requirements and internal procedures and describe them to colleagues in a straight forward and pragmatic way using excellent written and verbal communication skills.
• You will be a member of IOSH at 'Technician' level or higher.

Additional Information

• This is a permanent role of 37.5 hours per week.
• You will attend multi-day team away days several times a year which could be located anywhere in the UK.
• The successful candidate will be required to regularly visit RSPB sites in the Scottish Highlands, Moray and Aberdeenshire areas as well as some of the Scottish islands, and will be able to work remotely within this area.
• This will require overnight stays away from home and using public transport where possible.

Closing date: 23:59, Tuesday, 19th May 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

As part of this application process, you will be asked to complete an application form to evidence how you meet the skills, knowledge, and experience requested.

Please note we don't use AI to screen applications.

No agencies please.

Can you make a real impact guiding individuals through their employment journey?

Employment Advisor
Contract type: Permanent
Working hours: Full Time - 37 hours per week
Salary: Circa £26,988 per annum
Location: Carlisle/Workington

About Us

Groundwork NE & Cumbria is a long established environmental and community charity with over 30 years of experience creating greener, healthier and more resilient places across the region. Our mission centres on Creating Better Places, Improving People’s Prospects, and Promoting Greener Living, helping communities thrive no matter the challenges they face.

We deliver hundreds of locally led projects each year, including initiatives that support young people and adults into education, training and employment, helping them overcome barriers, build life skills, and reach their full potential.

About The Role

Join our dynamic Employment Team as a dedicated Employment Advisor, supporting individuals 1:1 on their journey into work, developing action plans, building skills, and driving positive outcomes in a fast-paced, community-focused environment.

Job Purpose

Working as a member of the Employment Team you will engage on a 1:1 basis with our employment programme participants, establishing and maintaining excellent relationships to understand and meet their individual needs. You will develop personal action plans which enable movement of these people towards and into further sustainable employment. You will work in a friendly, busy employment team environment to ensure programme performance targets are consistently achieved to meet requirements of the allocated contract.

We want someone like you with the confidence to positively engage and motivate people from a wide range of backgrounds. In your role you will work closely with the local community and employers, supporting referrals onto the programme and identifying employment opportunities. You will enable participants to develop valuable work based skills and gain knowledge. Your role will require you to be supportive and understanding, be able to deal with any issues that may arise confidently. You will have strong interpersonal skills and be able to adapt them pending on what you are dealing with, communicating at different levels as key in this role.

Closing Date: Thursday 21st May 2026
Interview Details: To be confirmed after the closing date.
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.

Interested?

If you would like to find out more, please click the Apply button. You will be directed to our website to complete your application for this position.

This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service

We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.

At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults

This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

Team: Community & Events 

Location: Homebased living in Scotland, North-East England or Yorkshire

Work pattern: 35 hours per week, flexible working options available and welcomed 

Salary: Up to £44,289.75 per annum 

Contract: Fixed term until 1st June 2027 

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. 

Will you join us and make life better for cats? 

Responsibilities of our Community Fundraising Hub Manager: 

The Community Fundraising Hub Manager will manage and drive forward the delivery, growth and reach of community fundraising in a defined geographical location. The successful candidate will take ownership and responsibility for the development and delivery of a local fundraising strategy in line with the organisations broader income generation objectives.

About the Community & Events team: 

• We sit within the Marketing & Income Generation directorate

• The National Community Fundraising team at Cats Protection has recently gone through transformative change, implementing a new community hub structure in six regions across the UK. Leading and enabling community led fundraising in their area, they raise circa £3.5million income per year, making a significant contribution to Cats Protection’s work to make life better for cats. 

What we’re looking for in our Community Fundraising Hub Manager: 

• Lives in Scotland, North-East England or Yorkshire 

• Significant and extensive experience in Community Fundraising

• Line management experience with track record of developing individuals and leading a team

• Direct experience of working with volunteers

• Experience of producing reports and analysis of activity against KPIs 

What we can offer you: 

• range of health benefits 

• 26 days’ annual leave plus bank holidays, increasing with length of service 

• Salary Finance, which empowers you to take control of your financial wellbeing 

• and much more, which you can learn about

Interested? Here’s how to apply: 

• Application closing date: 20th May 2026 

• Virtual interview date: 29th May 2026 

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. 

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.You may be just the right candidate.

If successful, your recruitment journey will include: 

1. Anonymised application form 

2. Virtual interview via Microsoft Teams 

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes. 

Please emailif you require any adjustments to be made for you to complete your application or to participate in the recruitment journey 

Team: Branch Support Unit 

Location:Chelwood Gate, East Sussex (Hybrid working) 

Work pattern: 33 hours per week, Monday to Friday (very occasional weekend working may be required) 

Salary: Up to £26,828.94 per annum 

Contract: Fixed-term contract until the end of December 2026 

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. 

Will you join us and make life better for cats? 

Responsibilities of our Branch Support Unit Advisor: 

• Deliver proactive operational and administrative support to Volunteer Teams, Centres, and regional Operations staff, managing communications, enquiries, and departmental processes 

• Coordinate and support volunteer engagement activities, including recruitment drives, events, and with charity policies, while facilitating cat relocations and centre visits 

• Lead on organising meetings and events, sourcing cost-effective venues, managing logistics, and supporting project implementation across regional teams 

About the Branch Support Unit team: 

• We sit within the Central Operations team 

• Our day-to-day work includes; maintaining branch information on the database; arranging events lottery licenses, PetPlan, cat relocations, NCC visits and processing Annual Returns; supporting Operations staff with projects and collating and dispatching mail outs to Volunteer Teams and centres 

• We currently have a team of 8 AND ONE TEAM LEADER 

What we’re looking for in our Branch Support Unit Advisor: 

•  Administration experience preferably within an office environment 

• A customer service background with experience interacting with members of the public 

• Proven ability to multi-task and work on own initiative, accurately and under pressur 

• A confident communicator, particularly using the telephone 

• Strong Microsoft Office knowledge including Word and Excel 

• A full UK driving licence and access to a vehicle is preferred 

• Able to travel away from home with some overnights 

What we can offer you: 

• range of health benefits 

• 26 days’ annual leave plus bank holidays, increasing with length of service 

• Salary Finance, which empowers you to take control of your financial wellbeing 

• and much more, which you can learn about

Interested? Here’s how to apply: 

Application closing date: 21st May 2026 

Virtual interview date: 4th & 5th June 2026 

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. 

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.You may be just the right candidate.

If successful, your recruitment journey will include: 

1. Anonymised application form 

2. Virtual interview & Task via Microsoft Teams 

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes. 

Please emailif you require any adjustments to be made for you to complete your application or to participate in the recruitment journey 

This is a high-impact role at the heart of delivering a major domestic and non-household water efficiency programme for Affinity Water.

Affinity Water Account Manager
Operational Area: Water Efficiency Team
Reference: AWAM05
Contract: Fixed Term Contract – 31st March 2027
Hours: Full-time, 37.5 hours per week
Salary: Circa £35,000
Location: Affinity Water Hub (Hatfield 2 days), Groundwork offices in Waterloo or Dartford (1 day), 2 days remote

Role Overview

As Account Manager, you will act as the critical interface between client, operations, and customers – ensuring that delivery is not only compliant, but high-performing, customer-focused, and continuously improving. You will take ownership of performance against contractual KPIs, lead communication and reporting, and drive a culture of quality, accountability, and innovation across the programme.

This is an opportunity to shape how a large-scale environmental service is delivered on the ground – improving water efficiency, enhancing customer experience, and directly contributing to regulatory and environmental outcomes.

This role would suit someone who thrives in a fast-paced, delivery-focused environment and enjoys taking ownership of both performance and relationships. You'll be confident managing senior client relationships while also getting into the detail of delivery, enjoy working with data and using it to drive performance and improvement, be highly organised, proactive, and comfortable managing multiple priorities and take pride in delivering a high-quality customer experience, you’ll have a passion for water saving and be motivated by making a tangible environmental and social impact in this really important area of Groundwork's work.

In return we offer you:

• A competitive salary
• Generous holiday entitlement of 25 days per annum plus public holidays
• Health Cash Plan and 24-hour Healthline
• Employee Assistance Programme - including mental health helpline and face to face counselling.
• Salary sacrifice schemes including cycle to work and pension contributions
• Family friendly policies to support work/life balance with time off in lieu for out of hours activities
• Business travel expenses

We are a creative, committed, and enthusiastic organisation with a great track record of project development, fundraising and delivery, so there are always opportunities to grow and develop your role within our friendly team.

Groundwork South

Groundwork South works with communities across the south of England to transform their lives and the places where they live. We have been at the forefront of social and environmental regeneration for over 25 years, and today we have a simple mission: to create better places, improve people’s prospects, and promote greener living and working.

We are passionate about creating a future where every neighborhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that we do. Each year we deliver over 100 innovative projects, tackling the biggest issues facing our communities and creating real and lasting, positive change.

Closing date for applications: 31st May 2026
Interview date: W/C 8th June 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Groundwork South is an equal opportunities employer and welcomes applications from all members of the community.

No agencies please.