Bank support worker jobs in Cambridge
Senior Care Support Worker – Help People Live Their Best Lives Every Day
Do you love making a difference and have the leadership skills to guide others? Are you the kind of person who brings warmth, energy, and compassion wherever you go? As a Senior Care Support Worker at Peabody, you’ll play a vital role in helping people live their best lives – while empowering them to deliver exceptional care and support.
This is more than a job; it’s a chance to lead by example, inspire your colleagues, and ensure every customer feels safe, respected, and included. You’ll combine hands-on care with leadership responsibilities, making sure services run smoothly and reflect the choices and wishes of the people we support.
What you’ll do
- Lead and mentor a team of Care Support Workers, providing guidance, coaching, and feedback
- Work with your manager to plan, deliver, and evaluate person-centred care
- Carry out quality audits, maintain accurate records, and ensure compliance with CQC standards
- Support customers with daily living tasks, personal care, and community activities
- Promote inclusion, independence, and positive relationships for every individual
- Manage rotas, staffing cover, and assist with recruitment and induction
- Liaise with families, professionals, and stakeholders to ensure joined-up support
- Uphold health and safety standards and safeguard customers at all times
What you’ll need
- Experience in organising, supervising, and leading others in a professional or volunteering role
- Strong communication skills and the ability to build trusted relationships
- A compassionate, resilient, and non-judgmental approach
- Excellent organisational and time management skills
- Ability to maintain accurate records and write reports
- IT literacy and confidence using digital systems
- A DBS check satisfactory to Peabody
- Care Certificate or relevant qualifications – desirable but not essential
Why Join Us?
When you join Peabody, you’re joining a team guided by our values:
Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.
We believe in creating a workplace where everyone feels supported, included, and empowered.
What we offer
- 25 days annual leave, plus bank holidays
- Two paid volunteering days each year
- Flexible benefits scheme and discount portal
- Life assurance at 4x your salary
- Up to 10% pension contribution
- Paid training and development opportunities
- Employee assistance programme
- Staff recognition schemes
Please Read Before Applying
This role requires an enhanced DBS check and flexibility to work across a 24/7 rota on occasion, including overnight shifts, weekends, bank holidays. You will also need to participate on an on-call rota across Saffron Walden and Halstead.
If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you.
Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.
Closing date: 13th January 2026 at midnight.
Interviews will take place by no later than 23rd January 2026 onsite in Saffron Walden.
PLEASE NOTE: Peabody does not provide sponsorship as a licenced UK employer.
Thank you!
We are looking for a dynamic, values-led, strategic leader to drive our mission for migration justice and social work solidarity. The role entails oversight of the operations and strategy of the organisation, responsibility for financial management and fundraising, maintaining the health of the organisation and embedding anti-racist and anti-opressive values into every aspect of the organisation.
The client requests no contact from agencies or media sales.
Thank you!
This is an exciting and pivotal leadership role at the heart of Kinship’s digital transformation. You’ll lead a talented and ambitious team to deliver and develop live digital services, accessible content and user-centred products that kinship carers rely on to access support.
This role does not own all services delivered through digital channels. It owns selected shared digital products while also enabling teams across Kinship to deliver their work effectively through digital platforms, content and journeys, while teams retain ownership of their services and outcomes. You’ll provide leadership on standards, user experience, accessibility and innovation.
Context:
Kinship is expanding its reach and digital capabilities, and our digital platforms are central to how we deliver services at scale. In 2024, we launched a new website bringing together all content and services under one home, and introduced Kinship Compass, a postcode search tool that helps kinship carers find relevant local and national support.
Alongside this, we have been developing a new AI-powered tool to help kinship carers access trusted information quickly and accurately, 24/7. You will lead the evolution of these digital services ensuring they are safe, ethical, resilient and data-informed, and that innovation is always grounded in reliability, safeguarding and user trust.
You’ll play a key role in the Department for Education funded national Training and Support Service, ensuring kinship carers can easily access and book high-quality training through our digital platforms.
You’ll oversee content design in collaboration with internal and external subject experts and kinship carers themselves and lead the digital and content streams for Kinship Minds, including the development and delivery of our e-learning platform and curriculum.
This role sits at the intersection of digital service delivery, product development and content design. At Kinship, content design is distinct from communications or marketing. It focuses on designing clear, accessible and trauma-informed information, learning content and user journeys that enable kinship carers to understand their options, make decisions and access support. Content is treated as part of the service itself and is central to the quality, safety and effectiveness of our digital platforms.
This is a role for a digital leader who is both strategic and operationally grounded. You’ll balance innovation with delivery, experimentation with governance, and ambition with accountability. You’ll champion inclusive, accessible and co-produced design, ensuring digital products support real-world service delivery and improve outcomes for kinship families.
You will work closely with colleagues in the Communications and Policy team (who sit in a separate department and lead external communications, campaigns and social media) and who own the external communications strategy. You will ensure clear alignment while retaining a distinct focus on digital service innovation, product development and content design.
What you'll be doing:
Digital leadership and strategy
- Lead the Digital and Content Design team, setting clear priorities and building a culture of high performance, accountability and continuous improvement.
- Own and deliver Kinship’s digital strategy and product roadmap, covering the website, Kinship Compass, Kinship Minds, the AI tool and other digital services, excluding marketing and social media.
- Provide digital leadership across Kinship, strengthening capability and effective cross-organisational working.
- Lead responsible digital innovation, ensuring AI and emerging technology are used where they clearly improve service delivery, accessibility and user experience.
- Take accountability for digital budgets, agency relationships and delivery against agreed outcomes, timescales and quality standards.
- Horizon scan and translate external digital developments into practical, service-led improvements for Kinship.
- Contribute to organisational planning, reporting and income generation linked to digital innovation.
Website, content and digital product development
- Lead the ongoing development and innovation of Kinship’s digital platforms to ensure they are user-centred, accessible and continuously improved.
- Oversee the content strategy and governance for Kinship’s website, Kinship Compass and new e-learning platform.
- Work with internal colleagues to improve our workshop booking system.
- Ensure a consistent content design approach across all digital platforms, grounded in user need, plain English, trauma-informed practice and continuous testing and improvement.
- Lead the content design team to develop content for strategic projects working collaboratively with subject experts and kinship carers.
- Work closely with Advice and Training teams to ensure digital platforms and content design support service delivery, quality standards and DfE contract requirements.
- Develop an excellent understanding of end-to-end audience experience and how the website, online content and digital products can drive effective online services and enhance the kinship ecosystem. Map the user journeys across our website and digital products leaving no dead ends.
- Ensure integration across all platforms (e.g. website, telephony, Salesforce, Kinship Minds) to create seamless user journeys for kinship carers and internal teams.
- Embed meaningful participation and co-production with kinship carers in digital service and content development.
- Drive accessibility and inclusion, ensuring our digital services reach and work for all kinship carers, including those with lower digital literacy.
- Ensure strong digital governance, accessibility, documentation and use of insight to continuously improve performance and impact.
- Oversee SEO, analytics and data-driven optimisation to improve engagement, performance and impact.
Type of person we’re looking for:
We’re looking for a service-led digital leader who is as comfortable with operational delivery as they are with strategy and innovation. You’ll understand that digital products are part of how services are delivered, not an add-on, and that reliability, accessibility and trust matter as much as creativity.
You’ll be curious, pragmatic and values-driven, with the judgement to know when to push innovation forward and when to prioritise stability, safety and user confidence.
You are likely to:
- Have led live digital services or products that people rely on, not just content.
- Be comfortable balancing innovation with delivery, and experimentation with governance.
- Think in terms of end-to-end service journeys, not just platforms or pages.
- Be motivated by improving outcomes for people, particularly families experiencing complexity or crisis.
- Value co-production, accessibility and inclusive design as core to good digital practice.
- Bring clarity, calm and consistency to teams working in complex environments.
- Be confident working across disciplines such as digital, services and delivery without needing to own everything.
- Care deeply about doing digital work ethically, safely and well.
- Show commitment to personal development and learning.
How to apply:
Please apply for the role of Head of Digital and Content by sending a tailored CV and responding to these 4 questions below in the online application process.
Closing date is midnight on Sun 18 Jan 2026, first interview online on Thurs 22 / Fri 23 Jan 2026 and second interview in person on Thur 29 Jan 2026.
- What attracts you to this role at Kinship, and how does your experience prepare you to lead digital services, content design and innovation in the context of kinship care and families experiencing complexity or crisis? (250 words max)
- Give an example of where you introduced or explored digital innovation (for example AI, automation or new platforms) in a service context. How did you balance innovation with reliability, safeguarding or user trust? (250 words max)
- Describe a time you used content and/or service design to help people understand complex information or access support. How did you identify user needs, test what worked, and ensure the content enabled action rather than just engagement?(250 words max)
- This role leads a small but mighty remote and dispersed team. How have you managed remote teams to maintain clarity, wellbeing, accountability and delivery? Please include a practical example. (250 words max)
What we offer you:
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Flexible working - we understand how important it is to balance family and work life.
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30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown).
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Employee Assistance Programme (24/7 confidential advice line and counselling).
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Charity Worker Discounts.
Registered Charity
21 - 50
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a Real Difference to Mental Health Across Bedfordshire
We are excited to offer a managerial opportunity within our Recovery Lounges, where every evening holds the power to change a life.
Recovery Lounge Manager
Post no: 656
Working Base: HQ,The Rufus Centre, Flitwick, MK45 1AH
Area Covered: Leighton Buzzard, Luton, Bedford & Biggleswade
Contract type: Permanent
Hours: 35.25 hours per week
Work Pattern: Flexible across Monday to Sunday, up to 5 Shifts on site per week, 1 Day at HQ in Flitwick each week
Salary: £28,581.08.00 per annum (£30,000.00 F.T.E)
If you’re confident working in fast-paced settings and want to support people in crisis while shaping an excellent, high-impact service, this could be the role for you.
Not only will you make a meaningful difference to people when they need it most, but you’ll also have the chance to grow your own career, working within the leading mental health charity across Bedford, Luton and Milton Keynes.
As our Recovery Lounge Manager, you’ll lead the delivery of this vital service across Leighton Buzzard, Luton, Bedford, and Biggleswade. You’ll guide and coordinate our incredibly dedicated and skilled team of eight Mental Health Support Workers and our volunteers across multiple sites (as above), working closely with NHS partners to ensure every person who walks through our doors receives compassionate, safe, and high-quality support in line with our RICH values.
This is a dynamic, hands-on leadership role—perfect for someone who thrives in fast-paced environments, values meaningful human connection, and is passionate about crisis prevention and mental health recovery.
What You’ll Do
- Champion the day-to-day operation of our Recovery Lounges, ensuring safe, effective, person-centred support, in line with Mind BLMK’s service delivery models, policies and procedures.
- Lead, inspire, and supervise staff and volunteers, fostering growth, wellbeing, and confidence.
- Assess individuals’ needs, offer a community setting where those who struggle with isolation can find engagement, deliver 1:1 support, and help prevent further deterioration or crisis.
- Build strong partnerships with NHS mental health services and local community groups to maximise impact.
- Maintain high standards of safeguarding, health and safety, data management, and service quality.
- Represent Mind BLMK across Bedfordshire, strengthening awareness and engagement with our crisis services.
- Work closely with the Crisis Services Delivery Manager and Operational Crisis Services Manager to deliver a successful and valued service.
You can find more information about in the Role Profile on our website.
Benefits of Working with Mind BLMK
We invest in your wellbeing, growth, and work–life balance. Benefits include:
- 25 days annual leave (pro rata) plus all Bank Holidays (usually 8, pro rata)
- NEST pension scheme with auto-enrolment
- Employer contribution: 3%
- Employee contribution: 5%
- Optional Health Plan
- Learning & Development opportunities, including in-house and external training
- Flexible working available on request (in line with Mind BLMK policy)
- Proud Disability Confident Employer (since 2008)
- Mindful Employer and Mindful Employer Plus signatory – demonstrating our ongoing commitment to positive mental health in the workplace
Closedown: 5pm, 7th January 2026
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
