Business systems manager jobs

"I can honestly say my three years at Settle have been the best years of my fundraising career." (outgoing Head of Fundraising and Senior Leadership Team member Penny Day).

100% of staff would recommend Settle as a great place to work.
95% of staff would agree that Settle is a welcoming and inclusive organisation. 

When young people in care turn 18, all the support they’ve relied on can fall away, literally overnight.  Suddenly, they have to navigate adulthood on their own. This would be tough for any teenager, even if they could fall back on their family for help. So it’s not surprising that two out of three care-experienced young people feel unprepared to leave care. Too many still don’t get the support they need to make it safely past this cliff edge.

Care leavers aged 18-21 are nine times more likely to experience homelessness than their peers.

Settle exists to change this. We’re an award-winning charity, supporting care-experienced young people as they move into their first home, so they can confidently transition into independent living, avoid eviction and homelessness, and establish the foundations they need to thrive in adulthood. We are on a mission to end homelessness among care-experienced young people.

With our current Head of Fundraising leaving us to go travelling, we’re seeking someone new to help us achieve this ambition. You’ll have a lot to build on. Over the last three years, we’ve grown our income dramatically, and diversified our funder portfolio. We have strong relationships with our committed and supportive funders, underpinned by an organisation-wide commitment to fundraising.

This is a crucial role for Settle, and you’ll have the support you need to excel. In 2025, we grew our fundraising team from one (this post) to three. You’ll take on the leadership of an engaged and enthusiastic team, increasingly responsible for day-to-day management of trust and foundation fundraising. As well as inspiring the team to great things, you’ll have the opportunity to develop and deepen our relationships with philanthropists and high net worth individuals. You’ll have active support and engagement from me and the Board, with regular opportunities to involve trustees in your work.

As we head into future years, you’ll lead the development and delivery of our next fundraising strategy. We’re proud of our welcoming, inclusive and collaborative culture. We’re committed to staff wellbeing, with regular socials and time away as a team, and four wellbeing days every year on top of generous annual leave. You’ll play a key leadership role in fostering this culture and shaping Settle as we grow.

If this opportunity sounds as exciting to you as it does to us, we’d love to hear from you. We are also happy to share more about our fundraising so do request this when you get in touch. 

We’d love to hear from you if:

✷  You are passionate about making a significant contribution to our mission to end homelessness among care-experienced young people, and want to use your skills to help Settle reach more young people

✷  You are an outstanding communicator, with excellent storytelling skills in person and in writing, and the ability to craft and share a compelling vision and case for support

✷  You’re a strategic thinker with excellent analytical skills and the ability to translate strategy into clear decisions and action

✷  You are a values-driven leader, committed to bringing out the best in your team and supporting them to stretch and develop

✷  You are self-motivated and organised, with the ability to manage multiple projects and deadlines, and maintain progress while responding to emerging opportunities

✷  You are financially literate and able to work effectively with numbers and financial information

✷  You are willing and able to support managers in other teams, cover for other members of Settle’s Senior Leadership Team when necessary, and play a wider leadership role in the organisation

✷  You are dedicated to embedding equality, diversity and inclusion into all areas of your work

EXPERIENCE NEEDED FOR THIS ROLE

ESSENTIAL

✷  Significant track record of raising funds from trusts and foundations

✷  Experience of securing major gifts, donations or grants from high net worth individuals or family foundations

✷  Experience of building and maintaining strong relationships with funders or other senior external stakeholders

✷  Substantial experience of preparing funding applications and reports

✷  Experience of line managing and leading high performing teams, with the ability to coach, motivate and develop others

✷  Experience of developing and effectively delivering strategy

DESIRABLE

✷  Knowledge of youth homelessness, the care system or other relevant issues facing young people

✷  Experience of leading a growing team or contributing to organisational growth

BENEFITS

✷  Scope to take real ownership of a key strategic priority in a fast-growing charity

✷  Flexible working arrangements

✷  40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between Christmas and New Year and 4 personal wellbeing days

✷  Regular 1:1s with the Chief Executive and active support of the Senior Leadership Team and Board for Settle’s fundraising strategy

✷  Strong commitment to professional development with a dedicated individual training budget and a line manager dedicated to supporting your growth

✷  Annual performance and pay progression reviews

✷  Up to 6% pension contribution

✷  Cycle to work scheme

✷  Employee Assistance Programme offering free therapy

✷  Work phone and laptop

✷  A supportive and inclusive culture with regular team social events and annual all staff away day

MORE KEY INFO

Hours: The hours are full-time (35 hours per week) preferred, with attendance at funder events outside core hours as needed from time to time – part-time will be considered for the right candidate but we envisage at least 0.8FTE / 28 hours per week

Location: Hybrid working between our office in London Bridge and working from home – our standard expectation is at least 2 days a week of contact time (in the office, funder meetings or events). We have a monthly in person team meeting on a Wednesday, and hold our monthly SLT meetings in person on a Tuesday. 

Flexibility: Settle is committed to flexible working and will work with the successful candidate to agree mutually positive working arrangements

HOW TO APPLY

Charlotte Wilmot at Eardley Wilmot is managing this appointment on our behalf and will be delighted to support you with your application. Please send your CV together with any questions to her directly in the first instance.

We are proud to be a Disability Confident employer and a member of the Care Leaver Covenant. We are actively trying to increase the diversity of our workforce and we encourage applications from people from minoritised ethnic backgrounds. Please see our website for more information on our approach to Equity, Diversity and Inclusion.

We also guarantee an interview for care-experienced applicants who meet the essential criteria for the role because we want to increase the representation of lived experience in the team.

We aim to make the interview process as accessible as possible so please do not hesitate to let Charlotte know if you require any reasonable adjustments.

The closing date for the role is Friday 17 April with interviews taking place in the week commencing 27 April.

We really look forward to hearing from you!

Grant Finance Officer - French speaking

Location: Vauxhall, London (minimum of 1 day per week in the office)
Contract Type: Contract – approx. 6 months with possible renewal
Salary: £34,620 - £35,795 (pro rata)

· Support international grant-funded programmes across West Africa, managing budgets and financial reporting for partner organisations

· Work with experienced finance teams to develop processes, maintain accurate budget tracking, and prepare donor reports

· 30 days annual leave plus bank holidays, with 6% pension contributions and employee assistance programme

· Grow your finance career in a mission-driven charity sector organisation committed to meaningful impact

· Flexible working with hybrid arrangements - just 1 day per week in London office

Our client is a leading international human rights charity with over 180 years' experience tackling modern slavery globally. They're seeking a Grant Finance Officer to join their team in London, supporting their vital work across West Africa. If you have experience managing project budgets, strong Excel skills, and fluency in English and French, this role offers the chance to combine financial expertise with purposeful work in the charity sector.

Company Overview

Our client is the world's oldest human rights organisation dedicated to ending modern slavery everywhere. Working with survivors, partner organisations, responsible businesses and governments, they challenge the systems that enable slavery to exist - including human trafficking, child slavery and forced labour. The organisation is built on values of integrity, transparency and accountability, with a zero-tolerance approach to corruption and abuse. They actively welcome applications from diverse backgrounds and are committed to creating an inclusive workplace where everyone can thrive.

Position Overview

As Grant Finance Officer, you'll play a vital role in supporting the financial management of grant-funded programmes across West Africa. You'll work closely with programme teams and international partners to ensure budgets are accurate, finances are properly tracked, and donors receive timely, compliant reports. Your work directly enables the organisation to deliver its mission effectively, ensuring funds are managed with integrity and used to maximum impact in the fight against modern slavery.

Responsibilities 

· Liaise with programme coordinators and West African partners to establish, review and monitor budget forecasts throughout project lifecycles

· Receive, review and verify monthly financial reports from partners, checking accuracy and identifying discrepancies

· Collect and review supporting evidence for all expenditures, ensuring compliance with donor requirements

· Support partners in maintaining accurate project budgets and resolving budget-related queries

· Review quarterly financial forecasts and assist in preparing comprehensive finance reports for donors

· Prepare grant modification requests when budget changes are needed, liaising with donors as required

· Maintain and update budget trackers, working alongside the Grant Finance Coordinator

· Develop final financial reports at project completion and support annual audit processes

· Support the development of partner budgets and budget narratives for new funding applications

· Create and maintain budget and reporting spreadsheets for newly funded projects

Requirements

Essential:

· Proven experience developing and monitoring project budgets in a structured environment

· Fluency in written and spoken English and French

· Strong proficiency with MS Office applications, particularly Excel for budget tracking and analysis

· Experience using computerised accounting systems for purchase ledger functions

· Excellent organisational skills with meticulous attention to detail

· Ability to work systematically and calmly under pressure, meeting tight deadlines

· Customer-focused approach with strong communication skills

· Self-motivated, proactive problem-solver who finds solutions independently

Desirable:

· Experience processing invoices and payments to overseas suppliers in foreign currencies

· Part-qualified or fully qualified accounting professional (CCAB or equivalent)

· Previous experience working in the charity or not-for-profit sector, ideally an NGO

Benefits

· 30 days annual leave (pro rata) plus bank holidays

· Pension scheme with 6% employer contribution (2% minimum employee contribution required)

· Employee assistance programme offering confidential support and wellbeing resources

· Cycle to work scheme

· Hybrid working arrangement with flexibility to work from home

Alongside this generous package, you'll join a values-driven organisation where integrity and impact matter. You'll collaborate with a dedicated team committed to ending modern slavery, working in an inclusive environment that welcomes diverse perspectives and actively supports professional development.

How to Apply

Please send your CV for further consideration.

Closing date: Ongoing / ASAP – with interviews likely week commencing 6th April 2026

Associate Director, Scotland
Ref: REF000006
Location: Home-based, Scotland (However, travel and overnight stays within the UK will be required as part of this role)
Contract: Permanent
Hours: 35 hours per week
Salary: Circa £66,000 per annum

Finding strength through support

The Stroke Association is the UK’s leading charity providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support.

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association, and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups, and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

About You and The Role

We’re looking for an exceptional systems leader to drive our work across Scotland and ensure people affected by stroke have the support they need to rebuild their lives. You’ll shape and deliver our vision for Scotland, focusing on what matters most to stroke survivors and ensuring our work has real, measurable impact.

In this influential role, you’ll build strong relationships across health and social care, Scottish Parliament and Government, and the wider stroke community. You'll bring deep understanding of the Scottish context and ensure our work is grounded in the lived experience of stroke survivors and their families.

Key responsibilities will include:

• Lead the Stroke Association’s strategic direction and impact in Scotland, ensuring people affected by stroke receive high quality support.
• Build and manage relationships with key health, social care and political stakeholders, acting as a credible and respected systems leader.
• Adapt organisational priorities for Scotland and ensure effective delivery through strong planning and performance oversight.
• Lead and develop the Scotland team, addressing capacity needs and building volunteer capability to meet local priorities.
• Strengthen partnerships across the stroke community to improve access to support and tackle health inequalities.
• Lead engagement in local policy and pathway development, influencing improvements at health board level.

You will have:

• Significant senior-level experience in advocacy and influencing, including shaping policy change in values-driven, social-impact contexts within Scotland’s health and social care sector.
• Substantial experience developing and managing senior-level relationships across partner organisations, using strong negotiation skills and sound political judgement.
• Experience leading complex organisational change and transformation, ensuring people-centred and sustainable outcomes.
• Strong understanding of the Scottish health and social care landscape, including Parliament, Government, influencing systems, and awareness of UK-wide legislative procedures.
• Ability to balance local, national and UK-wide organisational priorities.

To fulfil the role, you must live in Scotland and have the right to work in the UK. This role requires travel and overnight stays across the UK. Candidates must be able to demonstrate how they can meet this requirement of the role.

Closing Date: 5 April
First Interview (online) Date: Monday 20 April or Tuesday 21 April
Second interview and Roundtable Discussion (face to face): week commencing 27 April 
Please note all roles close at midnight

Please state any preferences for flexible options in your application. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please. 

Personal Independence Coordinator

Salary £29,571.20 Full Time 35 hours per week

Do you want a job that makes a positive difference in people’s lives?

Age UK Croydon’s very successful PIC service for older people in Croydon is recruiting for a new Personal Independence Coordinator.

PICs work alongside health and care professionals within a neighbourhood team, adopting a multidisciplinary approach to working with people who have long term health and social care needs. The PICs provide critical links between formal health and social care services and the wider community support networks. We have adapted our way of working in response to COVID, helping older people to access technology and connect in new and exciting ways.

Full training will be provided; the important qualities we are looking for are:

• Excellent communication and listening skills
• A positive attitude and the ability to problem solve
• A cheerful, friendly, outgoing personality
• Highly organised with the ability to manage multiple priorities
• The ability to work flexibly, alone and as part of a team.

We regret we shall not be able to contact applicants who are not shortlisted for interview.

Closing date for applications: 9am Wednesday 1st April 2026

Interview Dates: Wednesday 8th April 2026

Overview

FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.

This exciting post will be working with children who have experienced or been affected by domestic abuse and sexual violence. Focusing on standard and medium risk cases, this role will provide practical and emotional support to children and young people, whilst working proactively with other professionals, with an emphasis on early intervention and awareness raising.  

FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.

This role may include evening and weekend work when required.

Key Responsibilities

• Manage a caseload of low to high risk children and young people, predominantly through face to face appointments but also utilising virtual technologies and group work.
• Plan, recruit and deliver group work interventions for children and young people alongside colleagues.
• Complete an initial assessment of the child’s needs so that you can identify and plan the support needed to address issues and prevent any problems from escalating.
• Assess the needs of the child and devise appropriate support and safety plans with due regard to the dynamic nature of risk.
• Proactively engage with children and young people affected by DA/SV by providing therapeutic sessions tailed to their needs in where they are in their recovery journey.
• Risk assess and follow FearFree safety procedures to ensure personal safety and that of service users and other staff at all times.
• Actively support carers and parents in how to support their CYP affected by trauma. This may include working together to ensure the child is support at every stage in their recovery journey.
• Respond to emergencies and crises with a focus on the child’s wellbeing and safeguarding.
• Provide child-centred, trauma responsive support to all your cases taking in considering different learning needs, to empower the young person to make informed choices.
• Enable service users to participate in the design, delivery and evaluation of services.
• Keeping the child’s voice central to all support and decision making wherever possible: taking the time to talk through and work with the individual child’s understanding around safeguarding and why we need to share certain things.
• Act as duty officer, responding to incoming calls, logging referrals and making assigned outgoing calls, according to the duty rota.
• Work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse and sexual violence, in order to reduce the risk for service users and their families.
• Be proactive with your line manager to carry out periodic case reviews.
• Respect and value the diversity of the community in which the services work in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.

Application

To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. 

For information about the processing of your personal data at FearFree, please visit our website. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

In 30 years we've helped transform over 10,000 children's lives around the world, giving them the chance of a brighter future. We're feel we are just getting started and are looking for a confident, relational communicator with a heart for transforming children's lives to join our team. 

We're looking for someone who loves fundraising and will thrive in an outward facing role which blends strategy, storytelling and relationship-building. You’ll be as comfortable speaking from a church platform as you are meeting one-to-one with a key donor.

Please read the job description and if you feel this sounds like you, we'd love to hear from you. 

Lead the future of youth opportunity in Bristol.
Drive income, build partnerships, and change young lives every day.

Young Bristol is looking for an ambitious and passionate Head of Fundraising & Communications to play a pivotal role in shaping the future of our charity and the thousands of young people we support.

This is more than a fundraising role. It’s a unique opportunity to take ownership of income generation at one of Bristol’s leading youth charities, working at a time of exciting growth as we approach our 100-year anniversary. You’ll lead our fundraising strategy, grow a diverse income portfolio, and build meaningful partnerships that directly enable young people to thrive.

Working closely with our Chief Executive, Senior Leadership Team and Trustees, you will drive sustainable income across trusts, corporates, major donors and events, while also leading communications that bring our impact to life. From powerful storytelling to strategic relationship-building, your work will ensure more young people have access to safe spaces, trusted adults, inspiring activities, and life-changing opportunities.

We’re looking for someone who combines strategic thinking with a hands-on approach — a confident communicator, relationship builder and leader who is motivated by purpose and driven to make a difference.

In return, you’ll join a values-driven, supportive team who truly believe in every young person and are committed to helping them discover what they are capable of.

If you’re ready to lead, inspire and create lasting impact across Bristol’s communities, we’d love to hear from you.

Closing date for applications is 17:00 on Wednesday 22nd April

Interviews will take place on the Wednesday 29th April, in person at our main offices. BS14 Youth Centre, Stockwood Lane, Bristol. BS14 8SJ

Chief Executive Officer

Paul’s Place
Yate, South Gloucestershire (Hybrid – minimum 3 days onsite)
£65,000 | Full-time (35 hours per week) | Permanent

After 30 years of impact — and with a new purpose-built Hub — Paul’s Place is ready for its next chapter.

Following the retirement of our CEO, we are seeking an exceptional charity CEO to guide us into an ambitious future — expanding services, strengthening partnerships and ensuring more disabled adults can live life to the full.

About Paul’s Place

Paul’s Place is a respected South West charity supporting physically disabled adults to connect with others, build confidence and participate fully in society.

From our fully accessible Hub in Yate, we deliver:

• A specialist Day Opportunity Service
• Evening and social programmes
• Short breaks
• Vocational skills training
• Step Ahead transition support
• Inclusive sports activities

We are financially secure, with strong reserves and a diverse funding base. Our new Hub — developed in collaboration with our members — positions us strongly for thoughtful, sustainable growth.

Disabled people are at the heart of everything we do. We are disability-led, needs-led and committed to achieving excellence.

The Opportunity

As Chief Executive Officer, you will provide both strategic and operational leadership to a well-established, values-driven organisation.

The Chief Executive Officer will work closely with the Board of Trustees to deliver our strategy and shape the next phase of development, while ensuring robust governance, strong financial management and continued income growth.

The Chief Executive Officer will lead and develop a committed Senior Leadership Team, build influential relationships with commissioners and partners, and raise the profile of Paul’s Place locally and nationally.

This is a visible role requiring someone equally comfortable in the boardroom and engaging directly with members.

Who We’re Looking For

We are seeking an experienced charity leader with:

• CEO leadership experience within the voluntary sector
• A strong track record in income generation and contract negotiation
• Experience of working constructively with Trustees to deliver strategy
• Strong financial oversight experience
• Knowledge of governance, safeguarding and regulatory compliance
• Experience leading organisational growth
• Understanding of health and social care commissioning

A genuine commitment to disability inclusion and empowering disabled adults is essential.

Further Information

For full details of the role, responsibilities, person specification and our strategic priorities, please download the Recruitment Pack.

The pack provides comprehensive information about Paul’s Place, our services, financial position, governance structure and ambitions for the future.

We strongly encourage candidates to review it before applying.

Terms

Salary: £65,000
Location: Paul’s Place Hub, Shire Way, Yate, Bristol BS37 8YS
Hybrid working (minimum three days onsite)
28 days annual leave + bank holidays
5% matched pension contribution

Closing date for applications: Thursday 2nd April 2026
Shortlisting: Wednesday 8th April 2026
Interviews: Week commencing Monday 13th April 2026
(Interviews are likely to take place on Thursday 16th April 2026
at Paul’s Place Hub)
#Chief Executive officer #CEO #Strategy

HEAD OF TRAINING AND IMPACT
Salary: £50,000–£55,000 (subject to experience)
Contract: Permanent
Working pattern: Full time, 9am–5pm, hybrid with minimum 3 days in the office, or on site at projects in prison, or in the community.
Location: Our Head Office is in Herne Hill, SE24 London
Applications will be reviewed on a rolling basis, so early applications are encouraged. The closing date is Friday 3 April at 09:00am.

ABOUT THE CLINK CHARITY

The Clink Charity, founded in 2009, aims to prevent and reduce reoffending through training, rehabilitation, and support. We deliver hospitality and horticulture training behind the prison walls and in the community by creating an environment where our students are supported to gain the skills, confidence and qualifications they need to rebuild their lives.

Since that time, we have trained approximately 5,000 people in prison and delivered 2,600 City & Guilds qualifications in a variety of hospitality and food courses.
What makes The Clink unique is our post-release support and mentoring programmes that rehabilitates an offender back into society through assistance with health mental health issues, housing, employment, family connections and friendships.
The charity operates an award-winning fine-dining restaurant open to the public inside HMP Brixton, training kitchens in the prison estate, horticulture projects at HMP Send and HMP Erlestoke, a commercial bakery in Brixton, and a bespoke delivery service, Catered by Clink.

Additionally, Clink Events is our social enterprise catering business with food produced by the women at HMP Downview and also in additional kitchen at Herne Hill and then served by alumni in front of house at some of the best venues in London including: the Guildhall, the Science Museum, Cutty Sark, Kew Gardens and the Camden Roundhouse. In 2024, across 218 events, The Clink fed 36,000 people.
More information can be found on our website and social media channels

ABOUT THE ROLE

Our Head of Training and Impact is a vital and high-profile role within the organisation, responsible for overseeing the implementation of all training projects at The Clink Charity across our portfolio, both in prisons and out in the community, evaluating the outcomes and impact of our work for our beneficiaries.

This is a broad and varied role allowing the incumbent to work across catering, hospitality and horticulture training projects, delivering nationally accredited and high calibre City & Guilds qualifications to vulnerable learners.
Having oversight of the projects, and working closely with our team of expert project leads in our restaurant, bakery, gardens and in our youth café of South London, this role offers the opportunity to develop exceptional training programs, rigorous quality assurance processes, and reflective practice in evaluation work.

As we scale our youth projects to a second site in Guildford, this role also comes with the wonderful opportunity of mobilising a brand new project to meet the needs of a NEET community of 16–25 year olds in a café based at Guildford County Court.

The Head of Training and Skills will onboard referral partners, design the delivery program and impact framework, and work alongside a skilled support team to ensure the success of the site, with a view to opening more of these projects in 2027.
If you are committed to the mission of The Clink Charity to reduce reoffending by changing attitudes, transforming lives and creating second chances, and you have great experience and passion for using education, skills and training to be the tool to generate this rehabilitation, we want to hear from you.

A LITTLE ABOUT YOU

You could be a great fit for our Head of Training and Impact role if you bring a strong background in hospitality and a passion for developing others. Perhaps you’ve led hospitality training in a college or cookery school, delivered City & Guilds qualifications within an FE setting, or built your career as a Chef or hospitality professional in a busy restaurant, hotel or catering environment.

You may have combined industry experience with teaching, or progressed from the kitchen into education and leadership. We welcome applications from a wide range of professionals across the hospitality and training spectrum who are ready to use their expertise to drive quality training, inspire our learners and shape meaningful outcomes.

KEY RESPONSIBILITIES

Leadership and line management

• Work with the CEO, ELT and Board to achieve The Clink’s mission, vision and strategic objectives.
• Lead the design and implementation of a skills and training strategy which delivers the agreed vision and goals, and to communicate its effectiveness to project leads via KPIs, targets, and regular briefings.
• Lead the design and implementation of effective and robust systems and processes for the operational delivery of training programmes in achieving required delivery outputs.
• Lead on the embedding and implementation of an effective Quality Assurance programme for all project delivery across the Charity.
• Provide line management support for the programme leads in the Restaurant, Bakery, Gardens and Café, providing wider leadership to the staff team on all matters connected to delivering training and measuring the outcomes and impact of our work.
• Line manage the Data and Compliance Manager and support him with preparation of data driven insights informing strategic decisions.
• Conduct 1:1s with your direct reports, manage appraisals and oversee performance management processes.
• Ensure the learning and development needs of all delivery staff are met.

Project delivery

• Oversee all project delivery work at The Clink Charity, ensuring consistent, quality delivery and effective monitoring, evaluation and reporting of all projects.
• Manage the recruitment, training and development of our training staff continuously reflecting on improvements to the roles that can more effectively achieve project outcomes.
• Own the design and implementation of our work based on insight and learnings, lead on reviewing existing services and assessing new services or approaches.
• Make operational delivery decisions to ensure quality projects and provision – oversight of logistics, staffing, and resource management.
• Provide cover and support for staff delivering projects across our portfolio as/when needed.
• Ensure the CPD needs of staff delivering projects are met – including tracking completion of IHASCO courses for mandatory training.

Qualifications, assessing and verification

• Act as the lead link to City & Guilds for the delivery of the charity’s training courses across all projects ensuring that the content of the training programmes enables learners to achieve their qualifications and meet the high standards of City & Guilds NVQs.
• Work with the project leads on preparing portfolios for hospitality, catering and horticulture projects ready for assessment and verification.
• Oversee all verification of these courses. Act as one of a team of IQA’s for The Clink Charity and facilitate the EQA (External Qualification Assessor) visits, and HMPPS/HMI inspections across all sites.
• Host standardisation meetings with colleagues to build a collaborative training culture.
• Regularly monitor qualification outcomes against targets.

Monitoring, evaluation and insight

• Work with the project team in prisons and in the community to develop measurement and evaluation processes to assess the impact and outcomes of The Clink’s training programme, inform future decisions about programme development, and enable robust reporting to stakeholders.
• Attend quarterly reporting meetings with the MoJ to share the outcomes of our projects, preparing reports for those meetings and working with colleagues at New Futures Network who monitor our work for the MoJ.
• Regularly review impact methodology and implementation to ensure The Clink’s impact is measured and demonstrated in the most effective way, showing the full impact of our programmes.
• Develop efficiencies in collecting and analysing data.
• Be impact-driven and use data and results to ensure the planning and delivery of high-quality programme to drive continuous improvement.

Safeguarding

• Champion safeguarding in all the work that you deliver in and out of prisons, ensuring processes are adhered to and a culture of safeguarding is sustained throughout the organisation.
• Act as a DDSL – Deputy Designated Safeguarding Lead.
• Approve updates to related policies and procedures annually.
• Ensure all staff working in our projects are appropriately trained in safeguarding practice at The Clink Charity.

New business, income generation and programme development

• Lead on strategic planning for delivery and programme development across all sites, seeking opportunities to grow/scale our impact by exploring new opportunities with our partners.
• Build and develop relationships with all relevant stakeholders, including MoJ and HMPPS colleagues, referral agencies for our community work, and strategic funding partners to increase our reach and deepen our impact on beneficiaries.
• Build and develop The Clink’s network of potential delivery partners including HMPPS, DWP, DfE, local authority, social care, schools, and other third sector organisations who work with us in supporting our beneficiaries.
• Provide expert content surrounding programme delivery and development for funding bids and proposals.
• Support the work of the CEO and Grants Manager in raising funds for the charity, including through attending pitches and meetings with current and prospective funders.

Finance

• With the support of the Director of Finance and Resources, prepare and oversee budgets for project delivery and track spending against forecasts ensuring good fiscal management of projects.

General Duties

• Report on delivery to the Board of Trustees, prepare papers for and attend subcommittee and full board meetings every quarter as requested.
• Carry out other duties as required by The Clink Charity.
• Act in a manner that is in keeping with The Clink’s values and promote inclusive practices.

PERSON SPECIFICATION – DESIRABLE EXPERIENCE

• Experience of leading projects and training and developing a team made up of staff members of differing levels of seniority.
• Experience of working in: social justice, education, youth work, or criminal justice projects, or having worked in hospitality or horticulture before, or having lived experience that reflects the lives of the beneficiaries that we serve.
• Have an IQA qualification or be willing to complete the course to become accredited.
• A track record of excellent project management skills (accuracy, attention to detail, scheduling, problem solving and monitoring) at a national level and have a strong working knowledge of GDPR.
• Excellent interpersonal skills and experience of building relationships with various stakeholders at a senior level.
• Experience of contributing to the development of overall strategy as part of a senior management team, and ability to translate this into operational strategy and plans that help deliver the organisation’s vision and mission.
• Knowledge of implementing quality assurance systems and the ability to objectively assess the performance of partners and colleagues against an agreed competency matrix.
• Knowledge of report writing and extrapolating data to inform decisions.
• An understanding of the catering, hospitality or horticulture courses (NVQs) provided by City & Guilds.
• Proven experience and working knowledge of safeguarding principles and practices and investigation / reporting protocols.
• Proficient IT skills, including use of Microsoft Office programmes.
• Can work flexible hours when necessary and is willing to travel between our South East projects.

PERSONAL ATTRIBUTES

• Demonstrable belief in The Clink’s mission and passion for our work.
• High levels of self-awareness, humility and flexibility, as well as an open and collaborative leadership style.
• Personal integrity, kindness, warmth and sound judgement.
• Good communicator: orally and in writing.
• Proactive, adaptable and can use initiative and find solutions to problems.
• Positive, entrepreneurial, energising and adopts a “can do” mentality.
• Values driven and promotes inclusion, diversity, equity and accessibility (IDEA).

REPORTING LINES AND MANAGEMENT EXPECTATIONS

You will report to our CEO and to the MD of Clink Events. You will line manage and support members of the delivery team across projects.

GENERAL CLINK CHARITY INFORMATION

All staff are expected to comply with all current legislation, comply with prison operational policies, comply with The Clink Staff Handbook and undertake such other duties within the scope of the post as may be requested by your manager.

Special requirements include passing the prison security vetting process to be able to draw keys and holding a valid driving licence.
Benefits include 28 days holiday plus bank holidays, a company pension scheme, and free meals on duty when based in a restaurant or visiting for business.

HOW TO APPLY

If you would like to apply for this post, please send your CV and a supporting statement (maximum 2 sides of A4).

In your supporting statement you should ensure that you try to address the desirable criteria set out in the person specification for the role. Make sure you give evidence which shows how you meet the criteria, not just telling us that you did it.

Interviews will be arranged on a rolling basis for this role, so early applications are encouraged. The deadline for applications is Friday 3rd April .

We do not send individual acknowledgment of applications due to the high volume we receive, and we will only contact candidates who are shortlisted for an interview. If you do not hear from us within two weeks of the closing date, your application has not been successful on this occasion.

If you would like an informal chat about this role, we can offer a call with a member of The Clink Team. Even if you feel you do not meet some of the criteria listed above, we would still welcome applications from passionate candidates who are keen to make a difference.

Appointment process

Applicants who have demonstrated that they meet the desirable criteria set out in the person specification will be contacted and interviews arranged on a rolling basis.

Interview
If you are shortlisted for interview, you will be invited to a selection process. A panel of two or more, including the recruiting manager conducts all interviews. If there are any special arrangements associated with the selection process e.g. tests or presentations, you will be informed accordingly.

Interview outcome
If you are invited to attend an interview, you will be informed either verbally or in writing of the outcome. The successful candidate will have the decision confirmed in writing as an offer of employment. Unsuccessful candidates will be offered the opportunity for feedback.

References
If you are successful in your application, you are asked to provide us with the details of two referees. We only contact referees with your permission after an offer of employment has been made.
All offers of employment are conditional upon the receipt of references that are satisfactory to The Clink Charity, verification of right to work in the UK and where applicable, verification of qualifications and Disclosure and Barring Service (where required).

Personal information
The personal information that you have supplied will only be used for recruitment and selection purposes. You should refer to the Privacy Notice on our website, which sets out how The Clink Charity will deal with the personal and sensitive data you have provided in your application form and supporting information.

EDIA
We welcome all applicants and are keen to enhance our team to reflect the diversity of the UK and the communities we serve. We would like to encourage applications from disabled people, those from LGBTQIA+ and Black, Asian and Minority Ethnic backgrounds and those experiencing other forms of marginalisation, as they are underrepresented at this level. In addition, as this role works directly with people in prison and those at risk of offending, those with lived experience are encouraged to apply.

Accessible recruitment
The Clink Charity is committed to making our recruitment process and workplace accessible to all. If you are an applicant with a disability and/or have any specific needs or adjustments that you would like us to consider, at application, interview, or appointment stage, please make us aware in your application.

Psychotherapist / Counsellor

At Prospect Hospice, we know that facing a life-limiting illness can bring profound emotional and psychological challenges for patients, families and those who care for them.

We are looking for a compassionate and experienced Psychotherapist or Counsellor to provide specialist psychological support to people navigating the complex emotional realities of serious illness, loss and end of life.

This is a meaningful opportunity to help people explore fear, grief, identity and resilience, while supporting clinical teams to deliver truly holistic hospice care.

Hours: 8 hours per week (with flexibility to meet service needs)

The role

Working as part of our Family Support Team and wider multidisciplinary team, you will provide specialist psychotherapeutic assessment and intervention for patients and families experiencing complex emotional and psychological distress.

Your work will help ensure that psychological and spiritual care remains fully integrated within our hospice services.

In this role you will:

• Provide specialist 1:1 psychotherapy and counselling for patients and families with complex psychological needs
• Support people experiencing distress related to diagnosis, illness progression, trauma, grief and loss
• Contribute psychological expertise within multidisciplinary team discussions and care planning
• Provide consultation, supervision and training to staff and volunteers
• Lead reflective practice and staff support where appropriate
• Contribute to the development and evaluation of psycho-spiritual services across the hospice

Through your expertise and compassion, you will help patients and families find ways to cope, adapt and maintain dignity during some of life’s most difficult moments.

About you

You will be an experienced psychotherapist or counsellor who brings both professional expertise and emotional insight to your work.

You will have:

• A recognised counselling or psychotherapy qualification and registration or accreditation with a recognised UK professional body
• Experience delivering 1:1 psychotherapy in complex or emotionally demanding settings
• Strong skills in assessment, formulation and therapeutic intervention
• Experience supporting people facing serious illness, trauma, grief or bereavement
• The ability to work both independently and collaboratively within a multidisciplinary team

Experience in palliative care or healthcare settings would be an advantage.

Informal visits or calls are very welcome, please contact Jaqui Gullis, Clinical Lead or Simon Brooks - Consultant.

The Family Support team say

• "We’re a small, supportive team where everyone’s voice matters.  We work with autonomy and are dedicated to creative, person centred care.”

• “The work is challenging and it can be emotive, but it is deeply rewarding and the team work is strong”.

• "The leadership is strong and leaders are accessible, engaging and empowering. Clinical supervision and reflective practice is actively enabled”.

• "We have a strong learning culture and work closely with an experienced multi-disciplinary team. Together, we create meaningful and positive change for the people we support.”

Interviews will commence Monday 20th April.

We offer a great range of benefits, including:

• 27 days annual leave entitlement plus bank holidays (rising with length of service)
• Membership of the NHS pension scheme is available for existing members
• Generous contributory pension scheme for all other staff
• Discounts with local retailers, gyms and service providers including Blue Light Discount Card
• Employee Assistance Programme and wellbeing team
• Supportive induction, training and development
• A values led, inclusive working environment

How to Apply

Please apply through our jobs page

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Equality & Diversity

Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve.

We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Safeguarding

We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment process, offers of employment will be subject to thorough checks, which may include a Disclosure and Barring Service (DBS) check, satisfactory references, online and social media checks and verification of qualifications. We expect all staff to share this commitment and to adhere to our safeguarding policies and procedures at all times.

You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Please note, should we receive an overwhelming response for the job advertised, we reserve the right to close the vacancy early.

There are two parts to the Primary Science Mentor role. The majority of the role will focus on strengthening primary science teaching and leadership by leading our third Priority Areas initiative in North-West England. Through their knowledge of and passion for primary science education, the successful candidate will inspire transformational change in schools taking part in this project. They will build close working relationships with participating schools and create a vibrant and exciting learning community based on mutual support and the sharing of expertise.

The remaining hours in the role will be as a Primary Science Mentor: joining PSTT’s growing team of primary science experts who provide bespoke support directly to individual schools, multi-academy trusts and other school groupings and organisations. This includes developing and delivering training in a variety of contexts, including online; working individually with Science Leaders; being a leading voice, expert and advocate for primary science (both regionally and nationally); and creating partnerships with other organisations that support science within the region.

A crucial part of the role is to ensure collection of appropriate data for both Priority Areas and Primary Science Mentor activities, so that we can evaluate our work against intended outcomes.

Delivery Driver

Location: Rotherham

Salary:£25,466.66 per annum

Vacancy Type: Permanent

Hours: Full time, 40 hours per week, Monday to Sunday

Closing date: 10 April 2026

Rotherham Hospice is a charity dedicated to the people of Rotherham, offering specialist palliative and end of life care to our community since 1996.

About the Role

Rotherham Hospice is seeking a reliable and customer-focused Delivery Driver to join our Retail Team.

The Delivery Driver plays a vital role in supporting our retail stores by collecting donated items from the community and delivering purchased goods to customers.

Additionally, the Delivery Driver may be responsible for transporting items between our retail stores and the Retail Hub for processing.

The successful candidate will demonstrate excellent customer service skills and a commitment to upholding the hospice's values while representing the organisation in the community.

Key Responsibilities

Collection and Delivery:

• Collect donated items from various locations within the community, including private residences, businesses, and donation drop-off points.
• Safely load and transport donated items to the Retail Hub for processing, ensuring the integrity and quality of the items during transit.
• Deliver purchased goods from retail stores to customers' homes or designated delivery locations, providing prompt and courteous service.

Inter-Store Transport:

• Transport donated items, merchandise, and supplies between our retail stores as needed to support inventory management and store operations.
• Ensure accurate and timely delivery of items between stores, following established routes and schedules to optimise efficiency.

Vehicle Maintenance and Safety:

• Conduct pre-trip vehicle inspections to ensure the safe and efficient operation of delivery vehicles, reporting any maintenance issues or concerns to the Head of Facilities.
• Adhere to all traffic laws, regulations, and safety protocols while driving and operating delivery vehicles, prioritising the safety of oneself and others

Customer Service:

• Provide friendly, professional, and responsive customer service during all interactions with donors, customers, and colleagues, representing Rotherham Hospice positively in the community.
• Assist customers with loading and unloading purchased items, offering assistance and support as needed to ensure a positive shopping experience.

Documentation and Reporting:

• Maintain accurate records of deliveries, including item descriptions, quantities, and delivery locations, using designated paperwork or electronic systems as required.
• Report any delivery discrepancies, customer feedback, or incidents to management promptly, contributing to continuous improvement efforts.

Personal Specification

Essential:

• Previous experience in a delivery driver or similar role.
• Excellent communication and interpersonal skills, with the ability to follow directions and work effectively as part of a team.
• Strong customer service skills, with the ability to interact professionally and courteously with donors, customers, and colleagues.
• Ability to lift, carry, and move heavy items safely.
• Passionate about the mission and values of Rotherham Hospice, with a commitment to making a difference in the lives of patients and their families.
• Respectful and inclusive, with a commitment to diversity, equity, and inclusion.
• Professional and reliable, with a high level of integrity and accountability in all interactions.
• Flexible and adaptable, with the ability to respond to changing needs and priorities in a dynamic environment.
• Approachable, confident, compassionate.
• A full UK driving license.

To Apply

If you feel you are a suitable candidate and would like to work for Rotherham Hospice, please don’t hesitate to apply.

Shape public policy. Safeguard professional standards. Lead a profession towards the statutory recognition it deserves.

Not every Chief Executive role involves influencing government, protecting professional standards and occasionally resolving a registrant query before the end of the day.

After seven years, Mike Orlov is retiring as Chief Executive and Registrar of the National Register of Public Service Interpreters. The Board is now seeking a successor who can continue strengthening the organisation and raising the profile and importance of professional interpreters working across public services.

NRPSI is the independent voluntary regulator and national register for public service interpreters in the United Kingdom. It sets professional standards, upholds accountability and provides assurance to public sector organisations, including the Ministry of Justice, the Metropolitan Police and NHS bodies, in settings where interpreters are relied upon in critical situations.

In these environments, clear communication is essential. When it fails, the consequences can affect legal outcomes, safeguarding decisions and, in some situations, lives.

The organisation is entering an important moment in its development. The House of Lords Public Services Committee’s 2025 report on interpreting services in the courts has brought renewed national attention to the role that professional interpreters play across justice, policing and healthcare. At the same time, NRPSI continues to advance the longer-term ambition of statutory regulation and protection of title for Registered Public Service Interpreters.

As Victor Olowe, Chair of NRPSI, puts it: “This is an important moment for NRPSI and for the wider profession, particularly following the House of Lords 2025 report and the government’s commitment to address some of its key recommendations.”

As Chief Executive and Registrar, you’ll engage with senior stakeholders across government and public services while leading a specialist, long-standing team responsible for the day-to-day operation of the Register and the standards that underpin it.

Drawing on your experience, you’ll help shape the organisation’s next stage of development and strengthen the role NRPSI plays in safeguarding the public through professional interpreting standards.

The Role

Stepping into this role, you’ll be accountable to the Board for the governance, strategic direction and operational leadership of the organisation.

This is a hands-on leadership role, working closely with the Chair and Board to shape the organisation’s strategy and priorities, while ensuring the Register continues to operate with credibility, integrity and independence.

You’ll have direct responsibility for the integrity of the Register itself. This includes oversight of registration, renewals, complaints and disciplinary processes, as well as responsibility for ensuring the organisation’s Code of Professional Conduct and regulatory framework remain robust and fit for purpose.

With your experience, moving between strategic and operational ground will come naturally to you. One week you may be engaging with senior civil servants or government departments about the importance of professional interpreting standards. The next you may be reviewing operational processes, supporting your team in the delivery of the Register’s core functions or ensuring the organisation’s financial position remains sustainable.

Your team works mainly remotely and are all long-standing, dedicated and experienced, responsible for the day-to-day operation of the Register. Working in a remote-first environment, continuing a culture of collaboration, accountability and professional development while ensuring the organisation continues to deliver high standards of service is high on the list of priorities.

Externally, you’ll act as the senior voice of NRPSI. What does this mean in reality? Engaging with stakeholders across justice, policing, healthcare and central government, representing the organisation’s perspective clearly and authoritatively. This could include contributing to sector discussions, building relationships with policymakers and making the case for why professional interpreting standards matter to public safety and effective public services, or posting on LinkedIn and social channels, giving updates or hosting town halls for registrants.

The role also sees you supporting the organisation’s longer-term ambition of achieving statutory regulation and protection of title for Registered Public Service Interpreters, a goal that will genuinely benefit from the right leader’s credibility and persistence.

Financial sustainability also sits within your remit. NRPSI is funded through registration fees paid by interpreters, and you’ll oversee the organisation’s finances while ensuring resources are used effectively to deliver its strategic priorities. Alongside this, you’ll maintain oversight of operational systems and processes, identifying opportunities to improve resilience, efficiency and the effective use of digital tools.

The Person

This is a role that calls for someone who has operated at senior or director level within a charity, not-for-profit organisation, professional body, regulatory organisation, membership association or comparable public service environment.

Someone who understands the responsibilities that come with leading an organisation whose work centres on professional standards, governance and public protection, and who brings the credibility, judgement and experience required to engage effectively with a diverse group of stakeholders including government departments, public sector organisations, registrants and sector partners.

A collaborative, trust-based leadership style will be just as important: someone equally comfortable exercising independent judgement as they are balancing strategic thinking with practical delivery in a specialist organisation where both are needed in equal measure.

You’ll bring most of the following:

• Senior leadership experience at director level or above within a charity, professional body, membership organisation, regulatory body or public service environment
• Experience influencing government policy or engaging with commissioners of public spending
• Experience developing or improving regulatory, registration or accreditation processes
• The ability to represent an organisation clearly and confidently in public, including engaging with senior civil servants, sector stakeholders and the media
• Financial literacy and experience overseeing organisational budgets and sustainability
• Experience developing and delivering strategy and operational plans
• Confidence using digital systems, data and communication platforms to support organisational priorities
• Understanding of, or experience in, a registrar or equivalent function within a professional, regulatory or standards body, including accountability for the integrity of registration processes and criteria

Desirable

• Familiarity with public affairs, policy engagement or advocacy work would be advantageous, as would exposure to justice, policing, healthcare or public service environments.
• Experience navigating politically sensitive or contested professional environments, including managing public criticism, would also be beneficial.
• A second language would be welcomed.
• Above all, you’ll share a commitment to the public interest and the role professional interpreting plays in ensuring fair access to justice and public services.

A full candidate pack providing further information about the organisation accompanies this ad.

Key Information

NRPSI is working with Michelle Paoloni, Director at House Recruitment, on this appointment.

To apply, please submit a current CV and a supporting statement of no more than two pages outlining your relevant experience, where you saw the role advertised and what has prompted you to apply.

• Applications close at 5pm on Friday 10 April 2026.
• Discovery conversations with House Recruitment will take place on a rolling basis.
• Final interviews will be held in person in London on Wednesday 29 April 2026.

Equality, Diversity and Inclusion

NRPSI is committed to promoting equality, diversity and inclusion. We welcome applications from individuals from all backgrounds and are committed to ensuring a fair and inclusive recruitment process.

We are looking for an interim Head of Legacies, In Memory and Supporter Care to play a vital role in strengthening the supporter experiences and relationships that help power our lifesaving work.​

This is a 12 month offering a rare opportunity to step into a leadership role where you’ll help shape and deliver our Legacy, In Memory and Supporter Care programmes. You’ll put insight, compassion and supporter needs at the heart of everything we do. You will lead a talented team to inspire people to give in meaningful ways, deepen their connection with our cause, and help us grow sustainable income that ensures we can be here for anyone who needs us.​

We're looking for someone who can drive our ambitious plans to grow our legacy income. ​Working collaboratively across teams and directorates, particularly Data, Finance and External Engagement, making sure our strategies are based on insight and are effective in communicating the need.​

With significant direct marketing experience, ideally across legacy and in memory fundraising, strong leadership capability and a passion for exceptional supporter care, you’ll bring the expertise and energy needed to help us reach new audiences and build long lasting supporter relationships.​

If you’re driven by purpose, motivated by insight and inspired by the chance to make a real difference, we’d love you to join us.​

Contract terms:

• £55,000 - £60,000 per annum, plus benefits
• 12 month fixed term contract (maternity cover)
• Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences.
• Linked to our Ewell (Surrey) office
• In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month

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​What you'll do:

• Lead the delivery of Samaritans’ legacy and in-memory giving strategy
• Deliver excellent supporter experience, maximising the attraction and retention of our supporters
• Grow and sustain Samaritans’ legacy income in line with our fundraising strategy
• Encourage, explore and develop our supporter care approach to help improve our supporter experience and retention
• ​Build and manage strategic relationships with external agencies and suppliers
• Produce comprehensive campaign evaluations and make recommendations for continuous improvement
• Lead and develop a high-performing team through a culture of ambition and proactive performance management

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What you’ll bring:

• ​A supporter led mindset and approach
• Demonstrable experience of delivering income growth from legacies and in-memory income streams
• Experience of understanding, using and reporting on data for marketing purposes
• Experience of using a range of marketing channels and approaches, including a strong understanding of different audience needs to maximise income generation
• Excellent people management skills with experience of leading a high performing team
• Strong understanding of budgeting, forecasting and financial reporting
• Skilled in strategic thinking and planning, with a creative approach to solving complex problems
• Confidence in negotiating and influencing at senior levels of the organisation
• Strong understanding of fundraising legislation​

For full Job Description and Person Specification click here

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Why Samaritans?

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.​

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.​

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.​

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.​

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

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​ Criminal record check (DBS):

We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check.

At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process. 

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Apply now

If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and to upload your CV. 

1. Please tell us about your experience leading and growing a fundraising programme, ideally in legacy and/or in-memory income streams. We’re interested in examples of strategies you developed, how you applied insight to shape your approach and how you measured the outcomes you achieved.
2. How do you ensure supporters receive a high quality, compassionate and consistent experience across their journey?
3. Please describe a situation where you influenced senior stakeholders or collaborated across departments to deliver a fundraising or supporter engagement outcome.
4. Please provide an example of how you have built, led and motivated a high performing team.

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Applications close: ​09:00am on Monday 30th March

1st stage Interviews: w/c 6th April 2026 (online)

Second stage interviews will be held in person, at our office in Ewell (Surrey) w/c 13th April​

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At Samaritans, human connection is at the heart of everything we do.

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.