Call Specialist Jobs in East Of England
Your new company
A prestigious London Local Authority with a large regional jurisdiction over both the City of London and the county of Greater London is looking for a number of 12-month front of house and administrative staff to join a busy and expanding team based in Stanford-Le-Hope/Tilbury/Corringham area.
Your new role
To provide clerical and administrative support to the staff in a busy and expanding office. To work as one of the team of Support Assistants within the Service, in the provision of an effective, efficient and responsive service.
Hours: 37 hours per week within the hours of 6am - 10pm on a shift basis
Main Duties & Responsibilities
- Carry out reception duties and act as 'first point of contact' for visitors to the office.
- Sorting, date stamping, scanning all documents received and distributing post and documents received into the office and verifying delivery of documents, parcels and other goods in accordance with office procedures.
- Provide clerical and administrative support to the field staff, as required.
- Arrange the collection of all samples on a daily basis that need to go to the labs, preparing for collection and liaising with the couriers.
- Use office equipment, including the postage franking machine, facsimile machine, scanner, photocopier and computer system to carry out the duties of the post.
- Answer all incoming calls and respond to telephone queries from a wide range of sources regarding the current status of imported food cargo and charging procedures, including passing calls on to the relevant staff.
- Under the direction of the Officers, or Technical Officers, carry out documentary checking with regard to consignments of imported food (not of animal origin), and maintain all necessary electronic and paper-based records.
- Input data into internal and external database systems and carry out general internal database maintenance, e.g. modifying tables, queries and reports.
- Maintain and update electronic and paper-based filing and record systems, including the equipment inventory. Assist with the archiving of items, and deal with confidential documents appropriately.
- Under the direction of Official Veterinarians or Officers, record Products of Animal Origin and other imported food consignments on the computerised cargo handling system and port manifesting systems.
- Under the direction of Official Veterinarians or Officers, they undertake the initial documentary check for third country consignments of products of animal origin in accordance with ISO procedures and ensure that documents for charging purposes are sent to the Finance Section on a daily basis.
What you'll need to succeed
- Live in the Corringham/Tilbury/Stanford-Le-Hope area
- Have your own transportation and driving licence
- Be proficient with MS Office, and
- Immediately available to work in May 2024
What you'll get in return
A great opportunity to work in a busy office role. We are looking for a diverse range of experiences.
Perhaps you are looking to get back into work after some time out? Maybe you are looking to move out of retail into an office-based role?
Either way, please get in touch if you can drive and have your own transportation. *You cannot access this workplace via Public Transport.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV
This role is to start asap. Experience and Interview day will be on Wednesday the 1st of May 2024
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
JOB DESCRIPTION
Job Title: Counselling Support and Development Manager
Responsible to: Head of Counselling
Location: Norwich and Great Yarmouth
Hours: 30 Hours Per Week
Salary: £33,000 per annum FTE (pro rata to 30 hours per week)
What are we looking for?
Sue Lambert Trust are looking for a resilient and experienced counsellor ready to take on the challenge of a leadership and management role within an organisation passionate about offering a kind, safe and supportive therapeutic service to survivors of sexual abuse and violence. In this role you would be responsible for the professional development of our team of counsellors as well as supporting both trainee and experienced counsellors in their work with us.
Background Information:
Sue Lambert Trust provides kind, safe, supportive help for people who have experienced sexual or domestic abuse at some point in their lives.
We provide free, specialist support that enables people to recover, heal and build resilience to face the future. Our support is organized around a three-phased trauma informed approach.
Phase One Groundwork is designed to support clients with practical issues as well as providing stabilisation in preparation for counselling. Around 200 clients per year access this service.
Phase Two Counselling is the core provision and is delivered by 50+ trained counsellor volunteers working with around 300 clients weekly.
Phase Three aims to build resilience and includes interventions such as self-help groups.
We are funded by the Office of the Police and Crime Commissioners Office, Ministry of Justice, National Lottery and several local and national Trusts and Foundations.
With the launch of a new strategy to guide us through to 2026 it is an opportune time to be joining an organization that is ambitious in its support for its clients.
Job Title:Counselling Support and Development Manager
Responsible to: Head of Counselling
Job purpose:
- To ensure that all counsellors and staff are provided with the skills and knowledge to deliver and develop Sue Lambert Trust services.
- To support the Head of Counselling to manage a team of staff and counsellors in delivering effective, safe and quality counselling and other appropriate therapeutic services.
- To support the Head of Counselling in the development of clinical services, and work collaboratively with the Service Support and Development Manager to implement Trauma Informed Practices (TIP)
- To support the Head of Counselling in creating a safeguarding culture throughout the organisation.
Main responsibilities:
Operational Delivery
1. To develop and lead a needs-based plan for the learning and development of the counselling team aligned with Sue Lambert Trust strategy.
2. To organise and manage trainee counsellor placements, working in partnership with counsellor training providers to support and develop trainees in their ongoing training.
3. To act as the Senior Counselling Lead for all trainee counsellors, undertaking case management monthly
4. To work collaboratively to develop and support the implementation of consistent working practices across our sites with a focus on our Great Yarmouth office.
5. To lead on the development and training of a dedicated team of EMDR practitioners.
6. To act as one of the designated safeguarding leads within the organisation, providing support to Senior Counselling Leads and counsellors
7. To deputise for the Head of Counselling as and when required
Service Delivery
1. To provide one to one counselling and other therapeutic services as appropriate in line with the policies and requirements of the organisation
2. To ensure a skilled clinical team can deliver initial assessments, review and top-up calls, effective allocations, and any other services as directed.
3. To line manage the Senior Counselling Leads based in Great Yarmouth
4. To lead on best practice in clinical service delivery as outlined by BACP guidelines and statutory and regulatory requirements throughout the organisation.
5. To liaise where necessary and appropriate with external supervisors to support counsellors and clients.
Service Development
1. To ensure the clinical team collect client outcome measures and experience of service feedback to inform the ongoing development of the organisation.
2. To lead on recruiting, interviewing, inducting, and training new volunteers and trainees
3. To lead on clinical development within the counselling management team working alongside the Service Support and Development Manager to ensure quality of policies and procedures is client centred and trauma aware.
4. To lead on the development of our services ensuring they are accessible to all our users, monitoring and implementing practices that reflect our ongoing commitment to Equality, Diversity and Inclusion (EDI)
5. To champion developmental change in our service delivery and provide support and training to enable this
Other Duties
1. To maintain a physical presence across our offices, working to a flexible principle of a 60/40 split between Great Yarmouth (60%) and Norwich (40%)
2. To work within the policies and procedures of the organisation
3. To work to the principles of equality and diversity within all aspects of the organisation
4. To promote the work of Sue Lambert Trust to stakeholders as and where applicable
5. Any other duties as commensurate with the role
PERSON SPECIFICATION – Counselling Support and Development Manager
Qualifications:
1. Minimum Diploma level qualification in counselling
2. Minimum 450 hours clinically supervised counselling experience
3. Achieved or working towards BACP accreditation.
Skills/knowledge required:
1. Experience of planning and implementing a needs-based training and development programme for a team
2. Experience of working and understanding the needs of trainee’s and volunteers within a service
3. Experience of working in a client focussed multi disciplinary service
4. Experience of implementing quality standards and training across teams of staff, volunteers and trainees.
5. Experience of implementing and managing change
6. Current ongoing and proven counselling experience within an organisation
7. A deep understanding and empathy with people who have experienced trauma particularly in relation to sexual violence and abuse.
8. Exceptional communication skills, both verbal and written, with proven ability to communicate with a range of different people
9. Clear understanding of the person-centred counselling approach and/or EMDR or Somatic therapy, within the context of a person centred service.
10. Experience in working with other agencies and stakeholders
11. Experience of managing and implementing processes to collect and analyse evidence of the impact of services on clients e.g. outcome measures and experience of service questionnaires
Personal Attributes
1. Collaborative and enabling
2. Dynamic / solution focussed approach
3. Ability to work well within a team and across different disciplines and counselling modalities
4. Ability to work on own initiative and to lead diverse teams
5. Good negotiation skills
6. Ability to motivate and manage people, displaying clear leadership when and where required.
Other requirements:
1. Ability to work flexibly with occasional unsocial hours
2. Ability to commit to working across multiple venues
3. Full driving licence or ability to travel at alternative locations in the county (for which reasonable expenses will be paid)
4. To attend clinical supervision as required by BACP
Application process
To apply, please send an email (email address can be found on our website) including:
· an up-to-date CV
· a covering letter addressing all the requirements in the person specification
Closing date for applications is 9am Thursday 9th May.
The client requests no contact from agencies or media sales.
Job Title: Health and Safety Officer (Property and Transport)
Salary: £24,756 – £26,241 per annum (FTE: £41,260 – £43,735)
Location: Remote
Contract: Part-time (3 days/ or 21 hours a week), 18-month FTC
Prospectus is delighted to be supporting a national health charity in their search for a Health and Safety Officer to contribute to the overall implantation of the Health and Safety team’s objectives. This is a part-time, (21 hours a week), 18-month FTC position, offered remotely.
As a key member of the Service and Support team, the new Health and Safety Officer will work closely with groups providing transport services, and employees managing offices and shops to ensure the application of the Risk Management Framework. The postholder will manage the audit process carried out by external auditors, and where appropriate, audit activities carried out by groups also (property and transport). The Health and Safety will investigate accidents and incidents as appropriate, following up with outcomes and changes to the Risk Management Framework.
To be successful, you will have experience of working with in house Health and Safety systems, covering risk areas associated with volunteers. You will have a NEBOSH certificate and be a member of the institute of Occupational Safety and Health. You will have an in-depth knowledge, and up-to-date knowledge of Health and Safety legislation, particularly those that relate to the voluntary/charity sector. You will have experience of risk assessment, inspection and auditing procedures, with experience managing the health and safety of either properties or transport. You will have excellent written and verbal communication skills, with an ability to build effective working relationships with volunteers.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
In order to apply please, submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call to brief you on the role.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Rape and Sexual Abuse Support Centre (Rape Crisis South London) is looking for a committed, professional and skilled Helpline Support worker to provide high quality emotional support, information and signposting in our Support Line team.
The 24/7 Rape and Sexual Abuse Support Line is a partnership between Rape Crisis England and Wales, the Rape and Sexual Abuse support Centre (RASASC - Rape Crisis South London) and two other Rape Crisis Centres (ARCH Teesside and Lincolnshire Rape Crisis). The post-holder for this role is employed by RASASC (Rape Crisis South London).
The post-holder will provide emotional support, information and signposting to survivors of any form of sexual violence, of any gender, aged 16 and upwards, and their supporters via phone calls and chats. Helpline Support Workers also provide support to colleagues and volunteers as part of their daily duties. Helpline Support workers have experience of either providing emotional support on a telephone helpline or experience providing support to survivors of sexual violence. You will also need to have good knowledge and understanding of the impact of sexual violence.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
About the role
You’ll empower your clients to take actions for themselves or will advocate on their behalf for better service, support and outcomes, so they can live their life with Parkinson's in the way they choose.
You’ll deliver tailored information and support through a range of channels including telephone, video and email and, where appropriate, home visits and in community settings.
You’ll be responsible for building excellent relationships with healthcare professionals and other relevant agencies, as well as our network of volunteers and groups.
What you'll do:
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Provide professional person centred, in depth support to clients by a range of means, ensuring the most efficient and effective use of resources.
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Provide support on a variety of health and social care issues, including appropriate emotional, employment and welfare benefits support and advocating with and on behalf of clients.
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Work flexibly across the service responding to enquiries through a range of channels.
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Work closely with clinicians, specialist nurses and other professional colleagues to raise the profile of the service, increase depth of support and achieve improved outcomes for people with Parkinson’s.
What you'll bring:
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Experience of managing and delivering individual case work, including advocating for clients and supporting people to navigate the health and social care system
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Experience and understanding of safeguarding and your role in keeping clients safe and implementing organisational policies and procedure
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Ability to be calm and use emotional intelligence in challenging casework
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Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems
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The ability to build effective working relationships with others including working within multi disciplinary teams internally and externally
You must live in the area you’re applying for in order to carry out this role.
Please apply by sending us your CV, together with supporting statements. The supporting statement should fully demonstrate how you meet all the criteria as stated in the "What you'll bring" section of the role description.
We are operating rolling recruitment for this vacancy and reviewing applications as they are received. We reserve the right to close this vacancy when we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The successful candidate will be required to:
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live in the area specified, and be able to travel freely and flexibly throughout the area and occasionally further afield without reliance on public transport
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Preferably hold a full driving licence
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provide occasional cover on Saturdays and/or Bank holidays
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provide their own broadband service with a minimum download speed of 2Mb
This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We are delighted to be recruiting an exciting job share opportunity as the Head of Fundraising and Communications at Herts Young Homeless. The charity offers a fantastic and inclusive work environment with the ability to work in a hybrid capacity.
You will lead on income generation to fund the provision of high-quality services that break the cycle of youth homelessness through education, advice and support. As the Head of Fundraising & Communications you will be part of the senior leadership team having joint responsibility for the delivery of the charity’s strategy. Focusing on philanthropy and partnerships you will ideally come with a wealth of knowledge within high value fundraising.
As the Head of Fundraising and Communications you will need:
- Significant experience within income generation, preferable high value and corporate streams
- Experience of identifying and developing new funding streams and building lasting relationships which will deliver long term sustainable income.
- Strong management and development skills with the ability to inspire team members
Salary: £45,000 - £50,000 per annum FTE
Contract: Permanent Part-time
Location: Hybrid – Office in Hatfield with option to work from home
Closing date: Ongoing
If you would like to have an informal discussion, please call Chloe on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
Are you a Community or Corporate fundraiser looking for your next exciting role?
Eden Brown Charities are delighted to be working with an incredible national health Charity to recruit them a Community Fundraising Manager. This charity has an incredible mission to support both adults and children who are living with complex disabilities in the UK.
About the Role
As Community Fundraising Manager you will be responsible for generating community fundraising income in the North of England. You will also be working to build relationships across the north region with local businesses, organisations and individuals. You will work closely with the Senior Community Fundraising Manager to develop a strategy.
You will also provide a positive stewardship journey to supporters.
About You
To be successful in this role you must have
* Experience in a Community and/ or Corporate fundraising role
* Extensive experience of recruiting, supporting and stewarding fundraisers or volunteers
* Extensive experience of building successful internal and external relationships
* Experience of managing multiple priorities simultaneously while still providing the highest level of customer care to all supporters
* Experience of financial budgeting and reporting
* Experience of working with fundraising databases, preferably Raiser's Edge
This is a remote role with travel across the North West and Yorkshire. Please note that interviews are being held on a rolling basis. For more information on this exciting opportunity please call Laura Iliff on 07442607841.
Eden Brown Synergy is an equal opportunities employer.
Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
15 HOURS PER WEEK, 8.00AM – 1.00PM MONDAY, THURSDAY AND FRIDAY
HERTFORDSHIRE
We have an exciting part-time vacancy within our exceptional front of house team to join us as a Receptionist. Providing a high quality, friendly and professional service you will be the face of St Elizabeth’s to external visitors when arriving to our main reception.
You will:
• Answer incoming calls and direct to appropriate colleagues
• Book meeting rooms and accept, check and organise deliveries
• Organise and sort outgoing and incoming mail
• Set up new starters on our system, ensuring ID badges are provided
• Book taxis for staff and visitors as required
• Be the central point of contact for all St Elizabeth’s staff
About you
The successful candidate will have previous experience in a similar role or environment, and will be an enthusiastic team player with the ability to work closely with the rest of our front of house team, and the confidence to lone work as necessary. You will be approachable and have first-class customer service skills, with a calm and professional telephone manner, alongside good working knowledge of office systems and reception protocols.
Why work for us
Based across 60 acres of beautiful countryside, St Elizabeth's is a charity supporting children, young people and adult day clients with epilepsy and other complex medical conditions.
Over the past 120 years, St Elizabeth's has grown and developed to comprise a non-maintained special School for both boarders and day students, a specialist Further Education College, domiciliary care for College learners, Supported Living in the community, a comprehensive Day Opportunities programme for adult day clients and 24 hour health provision provided by specialist nurses and therapists.
In addition to excellent staff training, our employees are also rewarded with various other benefits offered as part of your employment:
• 23 days’ annual leave per annum – 5 service related day’s accrued up to 5 years of service (based on full time working hours)
• Eligible for Blue Light card – discounts on big brands!
• Discounted gym membership
• Employee recognition scheme
• Life assurance
• Free on-site parking
• Recommend a friend payment up to £500!*
• Confidential employee assistance programme
• Fully paid for DBS
• Contributory pension scheme - eligible employees are automatically enrolled after 3 months at 5% (3% employer contribution)
• *terms and conditions apply
How to apply
Please complete an application form and upload an up to date CV on our website. All offers are conditional and subject to receipt of satisfactory pre-employment checks and references including an enhanced DBS check. Please note we are not on a public transport route.
Applications will be reviewed and interviews scheduled on a rolling basis; therefore, we recommend that you apply sooner rather than later. We reserve the right to close an advert if we receive sufficient applications ahead of the deadline. If you require reasonable adjustments at application or interview stage, please do let us know as soon as possible.
Equality, Diversity & Inclusion
At St Elizabeth’s we embrace diversity and aspire to create a diverse and inclusive working culture. We are proud to be recognised as an Investor in People and to hold Disability Confident status. We are an equal opportunities employer welcoming all applications from across the community.
Safeguarding
St Elizabeth’s Centre is committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. The successful applicant will be required to undertake an enhanced disclosure through the Disclosure and Barring Service. Some of our positions involve regulated activity relevant to vulnerable children, adults and young people. It is a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with that particular group. Our vacancies are exempt from the Rehabilitation of Offenders Act 1974.
Registered Charity 1176777
You may have experience of the following: Front Desk Coordinator, Office Administrator, Customer Service Associate, Administrative Receptionist, Guest Services Coordinator, Front Office Assistant, Client Support Representative, Administrative Support Specialist, Reception Coordinator, etc.
REF-212 860
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Closing date for applications: 11th May 2024, 23:59 (BST)
Organisation: Scriptoria Sustainable Development Solutions
Contract: Full time, permanent
Location: Flexible (London and/or remote, plus business travel)
Salary: £35,000 – £38,000 – depending on experience
Start date: ASAP
Do you have a scientific PhD and postdoc/industry experience? Do you want to apply your scientific skills and research experience to health and sustainable development projects? Are you interested in meeting people, sharing your skills and learning to be a first-class communicator? Then this is the job for you.
Who we are
Scriptoria is a values-driven, ethically-focused consulting company that has a strong international reputation for excellence. We specialise in helping clients around the world to tackle sustainable development, poverty reduction, health, and climate and environmental issues. Our Consulting, Data, Communications and Training Teams focus on knowledge management, data management and communications to help research, international development, government and other organisations better manage information and communicate their findings.
Who we're looking for
We are looking for a dynamic new team member with a PhD in a science/STEM subject to join our innovative Consulting Team and to contribute to the work of our Data and Training Teams. Agriculture and the health sciences are areas we are particularly interested in.
Specifically, we want an individual with a passion for research and sustainable development, a friendly, outgoing personality and a willingness to learn new skills. We’re looking for someone who wants to engage with international development and research projects to help them work more efficiently and have a greater impact.
This role will offer a range of experience and the opportunity to contribute to the diverse range of services that Scriptoria provides.
Approximately half of your time will be spent working with our exceptionally experienced team of knowledge management and data consultants to help us develop and deliver cutting-edge data-management/analytics solutions and project-management software systems to our clients. Your work will also involve working to help us manage and organise the projects we deliver to clients. The other half of your time will involve meeting with and training clients (to pass on your skills in research communications), both online and through face-to-face courses. Finally, you will be encouraged to contribute to company-wide strategy and business development.
Your role will include:
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Helping sustainable development and research programs to develop and implement digital tools and analytics systems to better manage their workflows and use their data
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Working with projects in Africa and Asia to provide technical advisory and consulting services to help them to better manage and share information, knowledge and data
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Training and mentoring international researchers by delivering courses, workshops, and individual support in areas including journal article/report writing, grant writing, project management and communications for non-specialists
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Contributing to business development across the company, including marketing and client outreach.
Working with Scriptoria
Our senior team has an exceptional skill set, and we recognise that candidates with all the skills we need simply may not exist. But don’t worry, if you have some of the skills we want but lack others – we will train you to fill those gaps. This will include thorough training in the delivery of our well-respected training courses.
Our staff have the choice to work wholly or partly from home or from our office in Tooting, SW London, during regular operational hours (08.30-17.30). If working from home, staff must have a working environment suitable for holding video-call meetings/training sessions with clients.
Wherever you work, you will interact regularly with senior team members to gain new skills and exchange ideas.
This job will require regular travel to deliver training courses (mostly in the UK, estimated 2 to 8 days per month) and may also involve international travel, including to developing countries. So, applicants must be willing to travel (in line with UK government guidance).
Key skills and experience
Essential
Qualifications and skills
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A PhD in a quantitative STEM research subject
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2 years minimum of postdoc/industry experience (in a research or research-support role)
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A strong understanding of research processes and data analysis and management
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A demonstrated talent for writing - including writing journal articles and writing for non-specialists
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At least one first-author paper in a peer-reviewed journal
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Experience delivering live training/teaching courses
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An excellent, practical knowledge of MS Excel and MS PowerPoint
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Excellent English language skills, to the standard of a native speaker
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The right to work in the UK
Characteristics and interests
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A friendly, open personality (bright, resilient, cheerful, confident)
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A passion for international development and building researchers’ skills
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An interest in information management and technology, data systems and analytics and in helping create new IT systems and software (programming skills are not required for this role)
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A willingness to travel and to take a flexible approach to working hours when travelling
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The confidence required to give presentations and training courses and to lead (facilitate) meetings, online and in person
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The ability to work very well under pressure and self-manage
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The ability to juggle multiple tasks and work alongside the company Directors
Desirable
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Experience working on collaborative research projects with international partners
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Experience working with programs such as Microsoft SharePoint or other knowledge management tools
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Experience with statistical analysis in R
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Experience in grant writing and/or grant management
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Experience writing communications materials that translate science for non-specialists and encourage engagement
Salary and annual leave
Salary will depend on qualifications and experience but is expected to be between £35,000 and £38,000 p/a (depending on experience). Annual leave is 25 days per year plus public holidays (33 days).
The client requests no contact from agencies or media sales.
Working as part of the newly-formed Research Solutions function, the Marketing Manager will play an important role in the team’s day-to-day operations and audience engaging activities so that together we will realise our vision of a world where human diseases are cured faster without animals.
Main responsibilities include:
• Contributing to the development and implementation of the charity's marketing strategy
• Developing and delivering integrated multi-channel marketing campaigns
• Managing the development and implementation of projects to increase understanding and engagement of our audiences
• Monitoring and evaluating to support continuous improvement
• Championing the effective use of the charity's digital platforms
• Promoting best practice in marketing and data processes
Download the job pack for a full role description and person specification.
REF-213 547
Housing Support Worker - ( Bedfordshire and Hertfordshire with travel to Bedford, Watford and Luton )
Salary - £26,478 per annum (including £1000 Unsociable Hours allowance)
Job Type - Permanent/Full-Time
Hours - 40 hours (including 5 hours paid lunch breaks)
Location - Based in Bedfordshire and Hertfordshire with travel to Bedford, Watford and Luton )
(Driving License and access to vehicle MANDATORY)
The provision of the contract is between 08:00 and 22:00. As such, there will be morning and evening shifts available with a rolling rota for Saturday on call shifts. However, there is flexibility around this which can be discussed at interview.
We believe that a career is not just about earning a living; it's about having your say and making things happen that can mean positive changes to the lives of vulnerable people. We are a national social justice charity with more than 50 years' experience of changing lives, building stronger communities, and reducing crime.
Nacro have launched the Community Support Service - Tier 2 (CAS-2) which is a national service commissioned by Ministry of Justice to provide accommodation as an alternative to custody.
This role is based within our team in the East of England. As a Support Worker, you will provide exceptional housing support services and housing management services to a diverse range of service user including those on Bail, prison leavers, and those going through the criminal justice system. The Team provides flexible and holistic support to residents with a wide range of support needs. We aim to support them to find and keep a stable home at the end of their CAS-2 placement. You will manage a caseload of clients in properties in your allocated patch in the East of England.
This role provides an excellent springboard into other criminal justice professions and housing roles.
Key Responsibilities
- Plan and deliver effective support and safety plans with the service user referring to specialist agencies as required.
- Ensure that properties are always adequately equipped, maintained, furnished, and cleaned.
- Support residents to understand responsibilities that will help them keep their CAS-2 and future accommodation.
- Empower and motivate service users to identify and achieve desired outcomes.
- Develop a move-on plan with service users at the earliest opportunity, identifying realistic options for their future home.
What we want from you
- Understanding and Commitment to the Nacro's Values.
- Knowledge of the issues affecting people in contact with the Criminal Justice System and/or people experiencing homelessness.
- Ability to develop person centred support and move on planning.
- Understanding of housing management, housing-related support, and safeguarding.
- Ability to work with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support).
- Flexibility to travel within your allocated patch for training and team meetings and be flexible to cover other local patches as required.
What you can expect from us
- A dynamic and supportive team who delivers results for the people we support every day.
- The opportunity to work flexibly within the community as this role allows you to work from home in between property visits.
- A commitment to helping you learn and develop your career.
- Excellent benefits including a great annual leave entitlement, additional special leave, an occupational sick pay scheme which exceeds statutory requirements and cycle-to-work scheme.
This role requires regular travel, a Full Driving License and access to your own vehicle are essential. You will be able to claim mileage expenses from base location (to be ascertained) at 45p for every mile tra
We're looking for a kind, compassionate and resilient Deputy Manager to join Two services in the Knebworth and Letchworth area.
£34,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel in control of your career? You'll feel at home here.
The Deputy Manager is responsible for the operational management of our specialist customer focused support services across the service. Working in partnership with stakeholders, external agencies and our Commissioning Team, you lead your Team to offer high quality support to customers who require specialist support. Responsible for Safeguarding our customers, you will promote sector best practice and legislative compliance to keep our customers safe within their environment.
You will ensure that your teams meet all statutory requirements and that all support is delivered in compliance with CQC expectations and Look Ahead's policy and procedures. You will take responsibly alongside the Cluster manager for maintaining compliance with the regulations and ensure that the appropriate notifications are made where necessary.
This role deputises for the Contract Manager when required.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
Service Management
- Develop and promote key business relationships with stakeholders to achieve excellence in service delivery and maximise new business opportunities
- Ensure that all Statutory and Key Performance Indicators (KPI's) are proactively met or exceeded. Demonstrate value for money services.
- Responsible for health and safety compliance for staff and all buildings within the cluster.
- Take part in the out of hours on-call service, where required
People Management
- Lead and motivate your team to foster a forward thinking, positive "can do" working environment and culture
- Deliver motivational and effective supervision and team meetings to empower staff with relevant information appropriate to their role.
- Ensure Look Ahead Health and Safety policies and procedures are adhered to at all times and uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all LACS policies and procedures including service specific processes, and statutory requirements
- Carry out other administrative tasks as relevant to the service and directed by the Head of Service.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Leadership and Management - Passionate, enthusiastic and motivated towards excellence and the continuous improvement of the Service and personal performance with a solution focused, pro-active can do attitude. Adept at talent management and developing employees career progression. Handles conflict management professionally. Open to feedback and self development.
- Motivating - Inspires people to achieve LACS goals and vision. Enjoys dynamic diverse environments. The forerunner of ideas: acts persuasively, encouraging others to go beyond their expectations.
What you'll bring:
Essential:
* Minimum 3 years experience of supporting vulnerable adults with Learning disabilities and Autism.
* GCSEs in English and Maths (grade A-C).
* Health and Social Care qualification
* Knowledge of Safeguarding and Mental Capacity processes.
* Up to date knowledge of current social care legislation
* Experience of leading and managing a team
* Possess excellent leadership skills with a positive, can do attitude
* Experience managing the support of customers with high complex needs
* Experience of CQC standards and how they apply to services
* Experience of Positive Behaviour Support (PBS), implementation of PBS plans and how to use PBS to effectively support customers
* Ability to demonstrate positive personal authority and maintain proactive working relationships
* Ability to create and maintain excellent working relationships with stakeholders
* Demonstrable verbal and written communication skills
Desirable:
* PBS qualification
* NVQ Level 4 Diploma in Health and Social Care or equivalent qualification in Health and Social Care
For our full Job Description please visit our website.
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Working with two highly experienced Programme Coordinators, you will help to grow our existing Youth Development Team activities, currently present in Hampton, and continue the development of our newly launched Aspire project.
This is a maternity cover role for a minimum period of 6 months starting in June. You will be based in Peterborough but also spend time at our centre in Cambridge.
You will manage our Lead Youth Development Worker and Aspire Development Worker, in Peterborough, encouraging them to establish positive relationships with young people, from which we development activities, and provide advice and support.
Joining a growing Peterborough team, you’ll support the expansion of weekly groups, one-to-one work, family support, school-based alternative education, trips and residential experiences. Increasing partnership working with local community groups and agencies will be key to this.
Romsey Mill's Youth Development Team (YDT) works with disadvantaged, at-risk and vulnerable young people (aged 10 - 21 years) across Cambridgeshire and Peterborough. YDT are passionate about supporting young people to overcome challenges, live fulfilling lives and inspire change in the world. We currently engage around 1200 young people each year. Aspire is the name of Romsey Mill’s project that supports autistic children and young people. We currently deliver 14 specialist youth clubs across Cambridge, Cambourne, Linton and Hampton supporting over 180 autistic young people. We’re excited about further extending the work across Peterborough. You will work out of the office Romsey Mill rents at CSK Church in Hampton for 3-4 days per week. We utilise space there and in other community facilities for the delivery of activities. You will also spend 1-2 days working from Romsey Mill Centre, Cambridge.
The client requests no contact from agencies or media sales.
(dependent on experience and banding)
PERMENANT – FULL TIME
Calling all SLTS! Are you looking for a new opportunity to support children and young people with complex needs?
About the role
An exciting opportunity has arisen for an organised and compassionate Speech & Language Therapist to join our dynamic therapy team. This role would be an excellent opportunity for someone that may be at the start of their career or an experienced Therapist looking for a new and exciting challenge.
In this role you will:
Work as a multi-disciplinary team further develop the provision of SLT
Be responsible for providing clinical assessment, reports, therapy programmes
Take a holistic approach to support the needs of our children and young people that live on site
Be part of a team that improves quality of life for individuals by promoting wellbeing and self-advocacy.
Our Health Agency is committed to providing high quality, holistic person-centred therapy and support enabling people to maximise their potential. We also work in partnership with GP’s, Psychiatrists, and lead Neurologists from both Great Ormond Street and the National Hospital for Epilepsy.
About you
We are looking for candidates with a positive approach and excellent professional skills. The successful candidates will have knowledge of potential communication and dysphagia difficulties associated with the Learning Disability population and knowledge of assessment tools and a range of appropriate therapeutic interventions relevant to the client group.
This is a great opportunity for someone with a recognised Speech & Language Therapy degree, who is HCPC registered, to embark on a rewarding and fulfilling career within an organisation that does great work.
Why Work For Us
Based across 60 acres of beautiful countryside, St Elizabeth's is a charity supporting children, young people and adult day clients with epilepsy and other complex medical conditions, the severity of which impacts upon their health, social, behaviour, learning and emotional development.
Over the past 120 years, St Elizabeth's has grown and developed to comprise a non-maintained special School for both boarders and day students, a specialist Further Education College, domiciliary care for College learners, Supported Living in the community, a comprehensive Day Opportunities programme for adult day clients and 24 hour health provision provided by specialist nurses and therapists.
Our benefits
In addition to excellent staff training, our employees are also rewarded with various other benefits offered as part of your employment:
- From 23 days’ annual leave per annum plus bank holidays
- Eligible for Blue Light card
- Discounted gym membership
- Employee Recognition Scheme
- Life Assurance
- Opportunity to pursue recognised qualifications of your own
- Free on-site parking
- Recommend a friend payment of up to £500 (T&Cs apply)
- Confidential employee assistance programme
- Fully paid for DBS
- Contributory pension scheme - eligible employees are automatically enrolled after 3 months at 5% (3% employer contribution)
How can you find out more?
To apply, complete an application form and upload an up to date CV on our website. All offers are conditional and subject to receipt of satisfactory pre-employment checks and references including an enhanced DBS check. Please note we are not on a public transport route. The salary range advertised is based on a full-time equivalent annual salary and appointment on the scale is dependent on the role/band, qualifications and experience.
Applications will be reviewed and interviews scheduled on a rolling basis; therefore, we recommend that you apply sooner rather than later. We reserve the right to close an advert if we receive sufficient applications ahead of the deadline.
If you require reasonable adjustments at application or interview stage, please do let us know as soon as possible.
Equality, Diversity & Inclusion
At St Elizabeth’s we embrace diversity in all of its forms and aspire to create a diverse and inclusive working culture. We are proud to be recognised as an Investor in People and to hold Disability Confident status. We are an equal opportunities employer welcoming all applications from across the community.
Safeguarding
St Elizabeth’s Centre is committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. The successful applicant will be required to undertake an enhanced disclosure through the Disclosure and Barring Service. Some of our positions involve regulated activity relevant to vulnerable children, adults and young people. It is a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with that particular group. Our vacancies are exempt from the Rehabilitation of Offenders Act 1974.
Registered Charity 1176777
#IND002
REF-213 100
Salary: £43,665 per annum
Hours: 37.5 hours per week
Come join our team working to help change the lives of some of the most vulnerable people in society. Ranked 2023 Q4 by Best Companies as the 8th best charity to work for in the UK, Medaille Trust is one of the UK’s leading charities in the fight against modern slavery. Our innovative model is based on three principles: Prevent, Protect and Pursue. We are one of the UK’s largest providers of survivor services, with ten safehouses and six outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
As an Area Manager you will give leadership, direction and guidance to the staff of Medaille Trust to ensure the provision and development of a high quality service in line with the Trust’s Mission, Values and Strategy.
You will have a good understanding of the CQC framework relating to Modern Slavery and Human Trafficking. You will carry out quarterly assurance audits in all safe houses ensuring any appropriate action is taken where necessary.
You will line manage, induct, mentor, coach and support Service Managers. Additionally, you will ensure that any complaints, grievances and disciplinaries are investigated and responded to in an effective and timely manner in line with Medaille Policies.
Although the post is home based, the post holder will be expected to travel frequently to our safe houses within the South and London areas with some overnight stays.
You must have previous experience in a relevant sector or experience of working with adults that are vulnerable. Experience of managing staff, carrying out line management, supervision and appraisals is essential. Additionally, you must have experience of setting up Service User Engagement groups.
This is a challenging but important and rewarding job because our team members know they are working hard to help transform the lives of some of the most vulnerable people. In our December 2022 survey, 85% of our staff said they loved their job. We offer generous annual leave, as well as a day off for your birthday and an annual volunteering day. We also offer an Employee Assistance Programme, and a staff benefits package.
For full details and how to apply please visit our website and complete an application form.
Closing Date: Monday, 20 May at 10 A.M.
Interview Date : TBC
This position is subject to a satisfactory Enhanced Disclosure & Barring Service check.
The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.
The client requests no contact from agencies or media sales.