Call specialist jobs in East of england
About the Department
The Church of England Foundation for Educational Leadership was set up in 2017 with the mission to 'develop inspirational leaders who are called, connected, committed to deliver the Church of England vision for education'. Since then, it has operated a wide range of leadership development programmes, networks, research, conference and events, and published a range of key leadership resources to equip school leaders at every level to put their vision into practice.
Part of this provision has been as a very successful national provider of NPQ programmes. Beginning in 2017 with the delivery of NPQs for Headteachers, our suite of programmes has now expanded to include programmes for Specialist Teachers, Senior Leaders and also Executive Leaders. More recently, a partnership between the Church of England and the Catholic Education Service is also enabling programmes to be delivered more widely as together our school provision represents around 34% of the sector.
In 2025, the department will launch three new national programmes: Flourishing Leaders, Flourishing Teachers, and Flourishing ECTs (in partnership with UCL). These programmes respond to growing demand for high-quality, values-led professional learning and represent a significant expansion of our work across the education sector.
About the role
We are seeking a Programme Officer who will support the Church of England Education Office's Professional Learning Team. The role is part of a wider team of Programme Officers who support a variety of functions across both the NPQ suite and the Flourishing programmes. Programme Officers work across different portfolios, supporting delivery through directly contracted Delivery Partners and via our National Programme delivered by the Education Office.
Working collaboratively, Programme Officers take on different areas of responsibility to ensure the consistent delivery of high-quality programmes across the country. This role offers the opportunity to develop project management and programme delivery skills in a holistic and supportive environment.
Internal-facing Support
- Maintain the integrity of data within Salesforce and other systems. Trouble-shoot errors when seen.
- Support the effective programme management, launch and delivery of NPQs and Flourishing programmes.
- Lead on administrative tasks relating to the delivery of the programmes, including participant recruitment, onboarding and ongoing participant management (e.g. processing withdrawals and deferrals, supporting participant assessments).
- Provide event administration support, including scheduling, online meeting setup, and updating learning platforms (e.g. Blackboard).
- Assist with the preparation of reports on recruitment, engagement, and quality assurance.
- Provide administrative support across delivery functions, including inbox management, form creation, and reporting.
- Support continuous improvement by collecting and organising feedback from participants, facilitators, and partners to inform programme development and enhance delivery.
- Be prepared to work flexibly across the team, supporting different areas of programme delivery as needed to respond to changing priorities and ensure smooth operation.
External-facing Support
- Provide high-quality, courteous and caring first-line support for participant and partner queries via shared inboxes.
- Support the Learning Technology team with online event administration and technical support.
- Assist applicants and sponsors with the application process and IT-related queries.
- Use data systems, to identify and support Delivery Partners who have participants who are at risk of falling behind, in order for them to take swift action to ensure support is put in place and their participants are able to catch up in a timely manner.
- Support the onboarding and coordination of Coaches and Facilitators across all programmes.
- Act as the first point of contact in online sessions, supporting facilitators to use key features of Zoom and Teams (e.g. breakout rooms) and answer queries from participants, coaches and facilitators.
- Maintain accurate records of contractual milestones and deliverables for external partners.
- Liaise with Delivery Partners to ensure timely and accurate completion of administrative tasks and meeting of their contractual milestones.
Essential
Knowledge/Experience:
- Experience working in an administrative environment, including inbox management and good skills in phone/email communication with stakeholders.
- Experience working in a pressured environment, meeting milestones and key deliverables
- Experience of working collaboratively as part of a team
- Experience in compiling data, extracting and analysing information
Skills and Abilities:
- Excellent customer service skills and ability to manage stakeholder queries.
- Proactive and able to work independently to suggest and implement solutions.
- Strong attention to detail and a sense of ownership.
- Proven communication skills, both written and verbal.
- Excellent organisational skills.
- High proficiency in Microsoft Office, including Excel, Word, and PowerPoint.
Desirable
- Experience in finance administration and reporting.
- analytical and data-handling skills.
- Experience using survey tools (e.g. Form Assembly).
- Familiarity with Learning Management Systems (e.g. Blackboard) and CRM systems (e.g. Salesforce)
- Experience supporting professional learning or education programmes.
Circumstances
Whilst this is a remote role, the post-holder will need to travel on occasion. This could be for NSE Team Days, NSE Residential (one overnight stay in the Autumn each year), Professional Learning Team Days, other events such as the National Conference, DP Days etc. It is anticipated that there will be approximately 12 travel days per year, although this will vary.
Closing date for applications is 08 March at 23:55 pm
For an informal conversation about the role, please contact
We have no fixed days of the week for the part-time element of this role and can discuss this further during the interview process.
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



About the Department
The Church of England Foundation for Educational Leadership was set up in 2017 with the mission to 'develop inspirational leaders who are called, connected, committed to deliver the Church of England vision for education'. Since then, it has operated a wide range of leadership development programmes, networks, research, conference and events, and published a range of key leadership resources to equip school leaders at every level to put their vision into practice.
Part of this provision has been as a very successful national provider of NPQ programmes. Beginning in 2017 with the delivery of NPQs for Headteachers, our suite of programmes has now expanded to include programmes for Specialist Teachers, Senior Leaders and also Executive Leaders. More recently, a partnership between the Church of England and the Catholic Education Service is also enabling programmes to be delivered more widely as together our school provision represents around 34% of the sector.
In 2025, the department will launch three new national programmes: Flourishing Leaders, Flourishing Teachers, and Flourishing ECTs (in partnership with UCL). These programmes respond to growing demand for high-quality, values-led professional learning and represent a significant expansion of our work across the education sector.
About the Role
As Programme Lead for Flourishing ECTs, you will oversee the successful delivery of the Flourishing ECTE programme: a professional learning offer we have developed at the Church of England in partnership with UCL.
You will ensure these programmes are delivered with excellence across a wide network of regional partners, supporting facilitators to create high-impact learning experiences for school leaders and teachers. Your role will involve coordinating delivery partners, refining programme content based on feedback and research, and ensuring that participants are well-supported throughout their learning journey.
You will play a key role in shaping the future of these programmes, driving continuous improvement and championing a vision of leadership and teaching that enables adults in education to flourish.
We are open to full-time, or part-time applications for this role. Please indicate your interest within your application. For an informal conversation about the role, please contact
Professional Responsibilities
- Lead the design and delivery of the Flourishing ECTEs programme, delivered in partnership with University College London (UCL).
- Ensure 'Flourishing Content' is continually improving and evolving, establishing a truly unique ECTE offer.
- Equip, train, and support facilitators to deliver programme content effectively, ensuring that training is tailored to the specific context and needs of the ECT phase across regional cohorts.
- Deliver elements of programme content in both large-scale virtual settings and smaller regional groups (virtually or face-to-face).
- Ensure effective curriculum delivery and knowledge application in early career teaching contexts, aligned with UCL's curriculum framework and standards.
- Collaborate with other Programme Leads to ensure coherence and consistency across programmes and to share best practice.
- Use leadership credibility to contribute to programme visibility and engagement, including sharing expertise through blogs, videos, and speaking at external events.
Staff Management and Collaboration. - Work closely with UCL and a wide network of delivery partners to ensure effective programme implementation and regional coordination.
- Lead the setup and onboarding of new Delivery Partners, ensuring they are well-prepared and supported to deliver the programme in line with UCL's expectations.
- Collaborate with other Programme Leads and the wider Professional Learning Team to deliver high-quality learning experiences for participants.
- Line manage members of the programme team, providing supervision, guidance, and support to ensure effective delivery and professional development.
Quality and Standards
- Implement robust quality assurance processes across all stages of programme delivery, responding to feedback and driving continuous improvement.
- Monitor key performance indicators (KPIs) such as attendance, engagement, and completion, working with UCL and Delivery Partners to ensure targets are met.
- Ensure participants are well prepared for assessment, supporting consistently high success rates.
- Regularly review feedback and address areas for improvement through curriculum design and facilitator development.
Communication and Engagement
- Ensure excellent communication with UCL, Delivery Partners, and participants, including oversight of inbox management and timely responses to queries.
- Coordinate external communications and logistics for events, briefings, and programme updates, ensuring a high-quality experience for all stakeholders.
Research and Development
- Engage with governance and research groups, including UCL, to ensure programme content is underpinned by current evidence and responsive to emerging themes.
- Work with school leaders and sector experts to bring evidence-led leadership development to life within the ECT phase of the programme.
Essential
Knowledge and Experience:
- Successful senior leadership experience within the education sector.
- Proven impact in designing and delivering professional development, particularly in relation to NPQs, ECTE or the Church of England's Flourishing programmes.
- Experience of leading teams of facilitators and/or coaches in a professional learning context.
- Strong understanding of the NPQ/ECF frameworks and their research base.
- Secure understanding of the Church of England Vision for Education and its application in schools.
- Experience in evaluating the impact of professional learning programmes using qualitative and quantitative data.
Skills and Abilities:
- Ability to design and deliver research-informed teacher development programmes.
- Excellent facilitation and presentation skills, both in-person and online, with large and small groups.
- Strong written and verbal communication skills, including the ability to engage a wide range of stakeholders.
- Confident in managing complex projects and ensuring high-quality delivery across multiple partners.
- Ability to oversee and assure the quality of facilitation across a distributed delivery network.
Personal Attributes:
- Creative, reflective, and responsive to feedback.
- Committed to excellence and consistency in programme delivery.
- Organised and systematic, with a track record of successful project implementation.
- Collaborative and values-driven, with a commitment to inclusive leadership development.
Education:
- Qualified Teacher Status (QTS).
Desirable
Education:
- Postgraduate qualification in a relevant field.
- Specialist qualifications in educational leadership and/or coaching.
Skills and Abilities:
- Experience in designing and delivering blended or online learning using digital platforms.
- Coaching skills and/or experience of delivering coaching training.
Knowledge and Experience:
- Experience of embedding the Church of England Vision for Education in a school or system leadership context.
- Experience in managing regional or national projects with multiple stakeholders.
- Recent and varied experience of leadership coaching in school or system settings.
- Familiarity with national professional development frameworks and their application across different phases and contexts.
Circumstances
- Whilst this is a remote role, the post-holder will need to travel on occasion. This could be for NSE Team Days, NSE Residential (one overnight stay in the Autumn each year), Professional Learning Team Days, other events such as the National Conference, DP Days etc.
- It is anticipated that there will be approximately 12 travel days per year, although this will vary.
- In addition, in this leadership role, you will be involved in Partnerships and Engagement development, promoting the NSE's Flourishing programmes with current and prospective delivery partners, and undertaking QA as required (number of days TBC each year in conversation with line manager)
Closing date for applications is 08 March at 23:55 pm
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good.
Purpose of the role:
Seasonal Worker Scheme (SWS) call handlers will be responsible for responding to a variety of forms of contact made through the SWS support line. You will work as part of a small but dynamic and friendly team responding to a variety of callers and contacts. Your day-to-day responsibilities will include answering incoming calls and contacts, making callouts, sending emails, drafting referrals to external agencies, and maintaining accurate data. You will form part of a triage service that will signpost callers and contacts to identified third parties who can deal appropriately with their enquiry. You will ensure all actions and data are recorded accurately and promptly to aid relevant follow up and close out of issues. You will be person-centred and deal with a variety of worker issues, including dealing with workers who may be in situations of exploitation. SWS call handlers will report directly to the Worker Wellbeing Manager within our Business Services Team.
To apply:
- Please complete Unseen’s application form for the role which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
- Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.
The deadline for applications is 22 February 2026.
Interviews will likely be held during the week commencing 2 March 2026.
Kindly note, we reserve the right to close the vacancy if we reach the requisite number of applications. If you’re interested in the role, we would encourage you to apply early.
As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community.
Any questions, please contact jobs @ unseenuk. org.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Employment Specialist to play a pivotal role in our Employment Services in Waltham Forest.
Sounds great, what will I be doing?
Employment Specialists provide personalised support to set career goals, overcome barriers to work, and navigate every stage of the job search—from CV writing and interview preparation to engaging with employers and understanding how employment may affect benefits. The team also offers ongoing in-work support to help individuals stay in their roles and thrive in the workplace.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You need to have experience of working in a target driven environment where you achieved or exceeded your targets as well. A good understanding of mental health and supporting those in times of need along with a positive and empathetic manner. It would be beneficial if you have knowledge of the IPS model and have worked in that function. Ideally you would have worked in this sort of position before or in a recruitment role where you were supporting applicants in improving there chances of success.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Section 20 Specialist
We are seeking an experienced Section 20 Specialist to lead statutory consultations and ensure full compliance across major works programmes.
Position: Section 20 Specialist
Salary: £35,951 per annum London weighted or £32,188 per annum Regional
Location: London Stratford or Manchester Trafford with hybrid working 20 to 40 percent office based
Hours: 35 hours per week, full time
Contract: Permanent
Closing Date: 25 February 2026
Interview Date: To be confirmed
Early applications are encouraged as the advert may close ahead of the stated date.
About the Role
This is a specialist position within a growing Service Charge team, focused on managing the full Section 20 statutory consultation process. You will take ownership of consultations from start to finish, ensuring all notices, communications and documentation meet legislative requirements.
Key responsibilities include:
- Leading Section 20 statutory consultation processes in line with Landlord and Tenant Act 1985 and Commonhold and Leasehold Reform Act 2002
- Issuing notices, logging follow ups and responding to observations within required timeframes
- Reconciling final major works costs and communicating outcomes to residents within statutory deadlines
- Issuing invoices for works within the 18 month recovery period
- Managing resident queries and providing clear guidance on legal requirements
- Working closely with Homeownership, Technical Services, Procurement, Estate Services, Finance and Service Charge teams
- Identifying non recoverable costs and escalating potential risks
- Maintaining accurate records on internal systems and supporting financial reconciliations
You will play a vital role in protecting income recovery while ensuring residents are fully consulted and informed.
About You
You will bring:
- Experience of Section 20 consultation processes, compliance and service charge administration
- Strong knowledge of leasehold legislation including Landlord and Tenant Act 1985 and Commonhold and Leasehold Reform Act 2002
- Understanding of First tier Tribunal applications relating to dispensation and service charge disputes
- Excellent numerical skills with high levels of accuracy and attention to detail
- Strong communication skills with the ability to engage a wide range of stakeholders
- A logical and methodical approach to problem solving
- Good organisational skills with the ability to manage competing deadlines
- Proficiency in Microsoft Office including Excel, Word and Outlook
Benefits Include
- Excellent pension plan with up to 6% double contribution
- 28 days annual leave plus bank holidays, rising to 31 days with service
- Westfield Health Cash Plan
- Non contributory life assurance
- Up to 21 hours volunteering paid days
- Lifestyle benefits and Employee Assistance Programme
- And many more
About the Organisation
One of the UK’s leading housing associations and developers, founded on the belief that high quality housing is vital for people’s health, happiness and security. Over 250,000 people call our properties home and we serve diverse communities across London, the South East and the North West.
People are at the heart of everything we do and our success depends on employing and supporting the very best people. We are proud to be a Disability Confident Leader and committed to creating an inclusive workplace where everyone feels welcome.
Other roles you may have experience of could include Service Charge Officer, Leasehold Officer, Major Works Officer, Service Charge Analyst, Homeownership Officer or Compliance Officer.
Apply now to join a growing specialist team where your expertise will make a real difference.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Company Overview
You would be joining Palladium, a global impact organisation, with 3,000 employees in over 90 countries . We are a mission-driven business, for whom the impact of our work is as important as the commercial return; the common feature of all our work, regardless of contract size, is the requirement that it contributes to positive social and economic impact. We simply call this ‘Positive Impact’. For the past 50 years, we have been helping our clients to see the world as interconnected in over 90 countries- by formulating strategies, building partnerships, and implementing programs that deliver lasting positive impact.
Programme Overview
Connect to Work is a UK government-funded initiative aimed at supporting individuals with disabilities, health conditions, or other complex challenges in finding and maintaining employment. The program offers tailored assistance, including one-to-one coaching, employer engagement and help with CV writing. Participants can receive up to 12 months of guidance if they are seeking employment, or up to 4 months if they are currently employed but at risk of losing their job. Support is delivered through local partnerships, and individuals can either self-refer or be referred by professionals and community partners.
We are recruiting for 2 seperate Employment Specialist roles, one for Berkshire and the other for Oxfordshire.The Employment Specialist will play a vital role in the success of the programme these areas. They will manage a caseload of up to 25 service users, delivering person centred support to create and follow an individualised workplan, engaging with employers directly to support people into good and sustainable work. They will be enthusiastic and passionate about helping people to find that role that works for them.
Location and Salary
The contracts covers Berkshire and Oxfordshire. Delivery is expected throughout a network of community venues and with specialist partners. Salary will be £27,976 - £29,000 depending on experience. Travel expenses over and above those to the agreed base location will be reimbursed.
Primary Duties and responsibilities:
-
Champion our customers as valuable candidates by actively promoting them to employers and raising awareness and support available through the programme
-
Creating and following through with individualised action plans ensuring appropriate and effective activity is undertaken by and with each customer.
-
Have regular check-ins with customers to track their progress before starting employment and once in employment
-
Advocate for the values of our programmes by working in partnership with employers to view our clients positively and inclusively during recruitment.
-
Build potential employment opportunities through proactive engagement with potential employers.
-
Facilitate work experiences, such as placements, trials, and shadowing opportunities with suitable employers where appropriate.
-
Provide ongoing In Work Support to customers who have successfully gained employment, helping them sustain and thrive in their roles, including working in partnership with employers.
-
Address customer’s personal constraints to employment, providing challenge, advice, and guidance where appropriate to develop customers capability in the recruitment process ensuring they have the necessary skills and confidence to secure employment.
-
Identify, structure, and recommend vacancy and training solutions, working in close consultation with the team to meet the specific needs of customers and employers.
-
Maintain customer records to a required quality standard to ensure the customer journey is documented in accordance with our quality standards and contractual requirements.
-
Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc
-
Meet personal performance targets, Key Performance Indicators and all Quality and Compliance measures by delivering high quality employability provision to customers
-
Work in partnership and alongside our key delivery partners across Berkshire to offer a joined-up approach for stakeholders, employers and residents.
Skills and experience:
Required
-
A passion for working with people and have a solution focused approach
-
Experience working with people facing barriers to employment including health conditions and disabilities
-
Experience of providing one to one support and coaching to individuals with the ability to constructively challenge where needed.
-
Proven experience in developing networks and building strong partnerships to support customers goals
-
A flexible approach to working hours is essential, including the ability to support occasional evening and weekend activities.
-
Strong organisational skills including managing caseloads
-
Knowledge of safeguarding, data protection and confidentiality requirements
Desirable
-
Driving licence and access to a car given the community delivery of the contract
-
Track record of helping individuals progress into work
-
Understanding of supported employment programmes, such as IPS
-
Educated at university degree or alternatively have a demonstrated track record of performance and success in target driven sales, customer service or case-management roles
-
Knowledge of the employment market in their area.
-
Experience providing support and guidance on welfare and benefits, with a strong understanding of mental health and physical health challenges
Key Competencies:
-
Creative intelligence;
-
Ability to motivate, challenge and inspire;
-
Proactive and solution focused;
-
Excellent communication skills;
-
Kind, personable and approachable
-
Performance and target focused;
-
Excellent organisation and prioritisation skills;
-
The determination and drive to want to make a positive difference.
Guiding Principles
Across our offices, our Guiding Principles define who we are and what we stand for. We are looking for candidates that resonate with them:
-
We are One Palladium: We are all accountable, we take responsibility for our actions and celebrate the positive impact we create.
-
Our business grows when our people grow. We seek out opportunities to develop ourselves, each other, and Palladium.
-
Our strength lies in our differences: We harness our unique strengths by listening to and respecting each other.
-
Making mistakes is part of learning: We admit our mistakes early, help to make things right, and learn from the experience together.
-
We don’t exist without results: We’re driven by the outcomes we achieve and stay focused on what matters.
Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.
As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Should you require any reasonable adjustments or accommodations to be made due to a disability or any other circumstance, please let us know.
Safeguarding - We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.
Palladium International is a Real Living Wage Employer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
Impact Ops is looking for a Finance Associate (UK) to join our team. The starting salary range is £40,000 to £50,000 (for associate level) and £55,000 to £65,000 (for specialist level), depending on prior experience and location. There may be flexibility in salary for exceptional candidates with significant experience. Significant experience for an associate is more than 3 years. For a specialist that’s more than 5 years.
If you’re looking for somewhere you can learn quickly, make a meaningful impact, and take ownership for a wide range of tasks, please consider applying here. The deadline to apply is February 28, 2026.
About Impact Ops
Impact Ops is an independent organization that provides operational support to high-impact nonprofits, many of our clients work on AI safety, alignment, and governance challenges. Our services include finance, recruitment, entity setup, due diligence, ops audit, and systems implementation. We’re a “remote-first” organization with team members and clients based across the world.
We’re looking for motivated, altruistic, and optimistic people from diverse backgrounds to join us in this impactful work by providing excellent operational support to our clients.
Key responsibilities
As a Finance Associate/Specialist (UK) reporting to Viktorie Havlíčková (Finance Specialist), your key responsibilities when dealing with clients will include:
- Working with the Specialist on developing financial systems for clients which reduce manual administrative duties and maximize efficiency
- Creating, tracking, and maintaining client budgets
- Processing client payments such as invoices and expense reimbursements
- Carrying out client bookkeeping tasks and advising clients on best practices
- Supporting the finance team in day-to-day financial tasks
- Ensuring compliance with the regulatory and tax requirements in the relevant jurisdictions with help from the Finance Specialist
About you
You’ll need to have:
- 2+ years (for associate) or 4+ years (for specialist) of experience in finance, budget management, or a related role
- An understanding of financial compliance and tax regulations in relevant jurisdictions, particularly for the UK
- Proficiency in accounting software such as Xero, or similar tools, with a solid understanding of financial reporting and bookkeeping
You’ll also likely have:
- Experience in the nonprofit sector: You have UK-specific nonprofit finance experience.
- Experience with working in diverse team environments: You’re comfortable collaborating with international teams and adapting to various cultural and professional contexts.
- An operations mindset: You’re good at identifying issues, prioritizing, generating solutions, and efficiently implementing new ideas.
- Strong attention to detail: You identify and correct small errors to ensure precision and accuracy in a fast-paced and challenging environment.
- A love of systems: You enjoy building systems that run exceptionally smoothly, and have promising ideas for improving existing processes.
- Strong communication skills: You’re personable and able to communicate professionally and clearly with various stakeholders and clients, both in writing and verbally.
- Comfort owning projects: You’re comfortable managing tasks and you thrive in an autonomous work environment.
- An intrinsic motivation to have a positive impact with your career.
Benefits and salary
Your starting salary range is £40,000 to £50,000 (for associate level) and £55,000 to £65,000 (for specialist level), depending on prior experience and location. There may be flexibility in salary for exceptional candidates with significant experience.
Our benefits include:
- Prioritized health & wellbeing: We provide private medical, vision, and dental insurance, and up to 2 weeks’ paid sick leave. We also offer a generous allowance for you to spend on your mental health.
- Flexible working: You’re generally free to set your own schedule (with some overlapping hours with colleagues as needed). We’ll cover a remote workspace outside your home if you need one.
- Generous vacation: 25 days’ holiday each year, plus public holidays. We encourage you to use the full allowance.
- Professional development opportunities: We offer a generous allowance each year for professional development. We build in opportunities for career growth through on-the-job learning, increasing responsibility, and role progression pathways.
- Pension: We offer a 10% employer pension contribution or equivalent salary increase (if we’re unable to offer this in your country).
- Parental leave and support: New parents have up to 14 weeks of fully-paid leave and up to 52 weeks of leave in total. We can also provide financial support to help parents balance childcare needs.
- Equipment to help your productivity: We’ll pay for high-quality and ergonomic equipment (laptop, monitors, chair, etc.) for your remote work set up.
- Global team retreats: As a remote team we hold in-person staff retreats twice a year, to work on our plans and build strong working relationships.
This is a full-time role, but part-time would also be possible for particularly strong candidates. We prefer candidates who can overlap with European timezones, but we’re open to other arrangements for exceptional candidates.
We’re able to sponsor visas in the UK, so let us know if you require work authorization.
Application
Here’s a summary of the application process for a successful candidate:
- Application: Submit an application form, sharing your contact details, CV, and other experiences. Complete the application here by February 28, 2026 .
- Screening call: Attend a brief screening call, where you’ll have the chance to ask questions about the role.
- Assessment(s): Complete 1-2 paid assessments, designed to simulate the work you’d do if hired into the role.
- Interview: Attend a remote interview with at least one person from our leadership team to assess team fit.
- Work trial: Attend a paid, remote work trial — where you’ll spend the day meeting the team and completing further assessments.
- References: Share references who can comment on your aptitudes. If your references are strong, you’ll receive an offer!
We’re reviewing candidates on a rolling basis and may make an offer before the end of the application deadline.
Diversity and inclusion
We’re aware that factors like gender, race, and socioeconomic background can affect people’s willingness to apply for roles for which they meet some but not all the suggested attributes. We’d especially like to encourage people from underrepresented backgrounds to express interest.
There’s no such thing as a “perfect” candidate. If you’re on the fence about applying because you’re unsure whether you’re qualified, we’d encourage you to apply.
If you require any adjustments to the application process, such as accessibility accommodations, additional preparation time, or other, we’re happy to support your needs and adjust the application process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
Impact Ops is looking for a Recruitment Associate or Recruitment Specialist (UK) to join our team. The starting salary range is £40,000–£50,000 (associate level) and £55,000–£65,000 (specialist level), depending on prior experience and location. There may be flexibility in salary for exceptional candidates with significant experience.
If you’re looking for a role where you can learn quickly, take ownership of core recruitment tasks, and make a meaningful impact supporting high-impact nonprofits, particularly in AI safety, alignment, and governance, we’d love to hear from you.
The deadline to apply is February 28, 2026, although we will be reviewing applications on a rolling basis.
About Impact Ops
Impact Ops is an independent organization that provides operational support to high-impact nonprofits, many of our clients work on AI safety, alignment, and governance challenges. Our services include finance, recruitment, entity setup, due diligence, ops audit, and systems implementation. We're a "remote-first" organization with team members and clients based across the world.
We're looking for motivated, altruistic, and optimistic people from diverse backgrounds to join us in this impactful work by providing excellent operational support to our clients.
You can read more about how the first two years went at Impact Ops here.
Key responsibilities
As a Recruitment Associate/Specialist you will be part of a team responsible for recruitment operations for both Impact Ops and our clients. Your key responsibilities will include:
-
Designing, documenting, and continuously improving recruitment processes and templates across multiple clients, working closely with hiring managers and internal stakeholders
-
Conducting candidate sourcing and outreach, including identifying relevant talent pools and helping build and maintain candidate pipelines
-
Conducting early-stage candidate evaluation, including application reviews and screening calls, to identify high-potential candidates early in the hiring process
-
Managing candidate communications throughout hiring processes to ensure a professional, timely, and positive candidate experience
-
Tracking candidates, roles, and hiring progress accurately across applicant tracking systems and internal tools
-
Assisting with recruitment coordination tasks, including interview scheduling and managing process logistics
-
Proactively identifying gaps, inefficiencies, or failure points in recruiting systems and proposing improvements
-
Maintaining and improving scoring rubrics and assessment frameworks to ensure fair, consistent evaluation
-
Supporting the recruitment team with day-to-day operational and administrative tasks to ensure hiring processes run smoothly
Additional responsibilities for Recruitment Specialists:
-
Owning client relationships end-to-end for assigned roles, acting as a trusted partner to hiring managers and stakeholders
-
Project managing multiple hiring rounds simultaneously, including aligning on role requirements, driving timelines, coordinating stakeholders, and ensuring delivery against hiring goals
About you
You'll need to have:
-
2+ years (associate) or 4+ years (specialist) of experience in recruitment, talent acquisition, or a related role
-
Experience supporting end-to-end recruitment processes, including sourcing, screening, and coordination
-
Strong organizational skills and attention to detail
-
Comfort working with recruitment tools, ATS platforms, and documentation systems
You'll also likely have:
-
Enthusiasm for adopting cutting-edge recruitment technologies and AI tools, with willingness to innovate
-
An operations mindset: you enjoy improving processes and making systems run smoothly
-
Ambitious growth mindset with excitement about scaling recruitment operations
-
Positive, optimistic approach with strong interpersonal skills
-
Experience in nonprofit, social impact, or mission-driven recruitment is a plus
-
Experience recruiting for technical research roles, particularly in AI/ML or adjacent fields
-
Interest in the unique challenges of recruiting for emerging, specialized cause areas
-
Understanding of or an interest in the AI safety landscape
Benefits and salary
Your starting salary range is £40,000 to £50,000 (for associate level) and £55,000 to £65,000 (for specialist level), depending on prior experience and location. There may be flexibility in salary for exceptional candidates with significant experience.
Our benefits include:
-
Prioritized health & wellbeing: We provide private medical, vision, and dental insurance, and up to 2 weeks' paid sick leave. We also offer a generous allowance for you to spend on your mental health.
-
Flexible working: You're generally free to set your own schedule (with some overlapping hours with colleagues as needed). We'll cover a remote workspace outside your home if you need one.
-
Generous vacation: 25 days' holiday each year, plus public holidays. We encourage you to use the full allowance.
-
Professional development opportunities: We offer a generous allowance each year for professional development. We build in opportunities for career growth through on-the-job learning, increasing responsibility, and role progression pathways.
-
Pension: We offer a 10% employer pension contribution or equivalent salary increase (if we're unable to offer this in your country).
-
Equipment to help your productivity: We'll pay for high-quality and ergonomic equipment (laptop, monitors, chair, etc.) for your remote work set up.
-
Global team retreats: As a remote team we hold in-person staff retreats twice a year, to work on our plans and build strong working relationships.
This is a full-time role, but part-time would also be possible. We prefer candidates who can overlap with European timezones, but we're open to other arrangements for exceptional candidates.
We're able to sponsor visas in the UK, so let us know if you require work authorization.
Application
Here’s a summary of the application process for a successful candidate:
-
Application: Submit an application by February 28, 2026.
-
Screening call: Attend a brief screening call, where you’ll have the chance to ask questions about the role.
-
Interview: Attend a remote interview to assess team fit and experience.
-
Work trial: Attend a paid, remote work trial — where you’ll spend the day meeting the team and completing further assessments.
-
References: Share references who can comment on your aptitudes. If your references are strong, you’ll receive an offer!
We’re reviewing candidates on a rolling basis and may make an offer before the end of the application deadline.
Diversity and inclusion
We're aware that factors like gender, race, and socioeconomic background can affect people's willingness to apply for roles for which they meet some but not all the suggested attributes. We'd especially like to encourage people from underrepresented backgrounds to express interest.
There's no such thing as a "perfect" candidate. If you're on the fence about applying because you're unsure whether you're qualified, we'd encourage you to apply.
This is an exciting opportunity for a nurse with experience in palliative care to join a growing team dedicated to helping people be in control of the end-of-life decisions.
About Compassion in Dying and the information line service
At Compassion in Dying, we want people to be in control of their end-of-life decisions because no one is better to make them. We support people to make informed decisions, start honest conversations about death and dying with loved ones, and record and revisit their wishes whenever they want to.
Many people tell us they want to be in charge of decisions about their care and treatment, but struggle to access clear information or encounter reluctance to have open conversations about death and dying. Our nurse-led information line exists to change that. We enable people to plan ahead and to be in control of their end-of-life decisions, including in situations where they may no longer be able to make decisions for themselves.
Demand for the service consistently exceeds capacity. We are therefore expanding our clinical team and are looking for two experienced nurses to provide verbal and written information and support that is accurate, clear and practical.
This is an exciting opportunity for a nurse with experience in palliative care and excellent communication skills, able to convey complex information in a straightforward and sensitive way by phone and email. This new permanent role offers the opportunity to contribute to the growth of an expanding information service that delivers direct support and drives improvements in practice.·
Role purpose
·Respond to enquiries to Compassion in Dying’s information service, using clinical knowledge to provide appropriate information and support.
·Promote patient choice and autonomy by enabling people to make informed decisions about their care and treatment, now and in the future, or to advocate for someone close to them.
·Provide specialist information on advance care planning, supporting people to plan ahead and record their wishes for end-of-life care and treatment.
·Contribute to the development of information resources for the public and professionals.
Key responsibilities
Information service
·Respond promptly to enquiries to Compassion in Dying’s information line by phone, email and letter.
·Provide clear, accurate information in plain English.
·Support people to complete advance care planning documents, including Advance Decisions, Advance Statements and with queries about Lasting Powers of Attorney for Health and Welfare.
·Equip people with an understanding of the law and best practice to enable them to advocate for themselves or loved ones in best-interest decision-making meetings.
·Manage casework, including arranging and responding to follow-up calls and emails for people requiring ongoing support.
·Listen carefully to people’s experiences, ensuring they feel heard, understood and acknowledged.
·Support people to feel confident asking relevant questions and discussing care options with health professionals, or doing so on behalf of someone who lacks capacity.
·Be comfortable discussing end-of-life issues and respond to enquiries in a professional and sensitive manner.
·Maintain awareness of other organisations’ services and sources of support.
·Share learning from the people we support across the organisation, including with policy, media, and marketing and fundraising teams.
·Identify callers who may be appropriate and willing to act as case studies.
·Act in accordance with all relevant Compassion in Dying policies, including safeguarding, equality, diversity and inclusion and data protection.
Information quality and continuous improvement
·Ensure responses are based on the latest guidance and best practice, acting as a subject expert for other teams.
·Develop and maintain up-to-date knowledge of end-of-life care and decision-making, including patients’ rights under the mental capacity legislation across the U.K.
·Proactively contribute ideas and initiatives that ensure the people we support remain central to organisational development and service delivery.
Professional development
·Proactively identify and attend relevant training, study days and conferences, sharing learning across the organisation.
·Maintain professional registration and meet revalidation requirements, ensuring ongoing clinical and professional development.
·Comply with mandatory training and attend team clinical supervision sessions.
Representing Compassion in Dying externally
·Write regular reflections on the role and on themes emerging from the experiences of the people we support, to help inform and improve practice.
·Deliver talks and presentations to stakeholders and members of the public, both online and in person.
·Raise the profile of Compassion in Dying’s Information Service.
·Provide teaching and learning sessions to other helpline teams and health and/or social care professionals.
General
·Participate in staff meetings, supervision and annual appraisal processes.
·Support the Deputy Director of Services, Clinical Lead and Education Lead with team monitoring, training and other tasks as required.
·Undertake any other reasonable duties as requested by the Directors of Compassion in Dying.
·Act, at all times, in the best interests of Compassion in Dying
Person specification
Experience: Essential
·Registered nurse with experience in specialist end-of-life or palliative care.
·Commitment to pro-choice principles for all individuals.
·Experience of writing complex information for a lay audience.
Experience: Desirable
·Experience providing information and support via telephone, email or webchat.
·Experience developing policies and procedures for an information line or related service.
·Experience of monitoring, recording and analysing data.
·Experience of report writing.
Knowledge
·Good understanding of the mental capacity legislation across the U.K.
·Good understanding of different types of advance care planning documents.
·Clear understanding of the boundaries of an information and support role.
·Excellent knowledge of current end-of-life healthcare systems and treatment options.
·Understanding of confidentiality best practice and data protection.
Skills and Abilities
·Excellent verbal and written communication skills, with the ability to present complex information clearly and sensitively in plain English.
·Ability to manage challenging helpline calls from distressed, anxious, confused or angry individuals with tact and empathy.
·Ability to work both autonomously and as part of a team.
·Strong organisational skills, with the ability to prioritise work and manage competing demands.
·Good IT skills, including databases, spreadsheets, word processing, email and internet use.
·Ability to search for, assess and critique scientific and medical evidence.
·Willingness to give and receive constructive feedback and to have work peer reviewed.
Values
·Commitment to Compassion in Dying’s vision and mission.
·Commitment to Dignity in Dying’s vision and mission.
Organisational behaviours
·Leading by example: Motivates others through a professional and positive approach to work.
·Trust and respect: Treats others with kindness and respect, values diversity, and listens to understand different perspectives.
·Teamwork: Works collaboratively, shares information and supports colleagues to achieve shared goals.
·High standards: Strives to deliver work of a consistently high quality.
·Responsibility and initiative: Takes ownership of work, uses initiative and takes pride in achievements.
Interview dates: 12th & 13th March 2026
We believe a good life should include a good death. Having the care and treatments you want, and not the ones you don’t.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Stewardship serves Christian donors, workers, charities and churches in the UK and beyond called to faithfully steward their personal, professional or ministry resources for God's glory. We are now recruiting for the Head of Accounts Examination Services. This is an opportunity to lead a growing team, working to support churches and Christian charities through finance and play a significant part in driving forward our mission.
Our aim is to improve governance in the Church and Christian charity sector. You will have the opportunity to shape and develop an already highly regarded and growing service. You will lead a dedicated team to deliver high-quality accounting and examination services, ensuring our ministry partners receive mission-aligned professional support.
This role offers an exceptional opportunity for a dynamic and strategic leader who is motivated by serving the organisation’s Christian mission and committed to delivering excellence. As Head of Accounts Examination Services, you will provide both operational and strategic leadership to a committed team, ensuring the effective delivery of high-quality accounting and examination services.
Occupational Requirement (OR)
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
We help Christians be the best stewards of the resources God gives them



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you enthusiastic about giving supporters the best experience when contacting us?
Do you have the professionalism and empathy to make every interaction with our brain tumour community supportive and meaningful?
After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!
It is a fantastic time to be joining our ambitious and growing charity and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Supporter Care Officer.
As a Supporter Care Officer you will play a crucial role in being the first point of contact for supporters, delivering an excellent support experience.
You will:
- Lead on thanking supporters for all our existing Appeals, Core Campaigns and National Events; working with other teams to ensure that supporters are thanked in a timely manner
- Work with the Community Fundraising Team to evaluate the next best ask and proactively contact supporters with promoting fundraising and campaigning products for new and existing supporters
- Support all new Individual Giving and Supporter Care activities
- Provide excellent customer service to existing and potential new supporters offering an empathetic and supportive service via the main telephone line, email and general correspondence
Can you see yourself making a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
Do you want your work to have a real, positive effect on someone’s life?
Does this sound like the opportunity to really get 2026 off to an amazing start?
If you’ve answered yes to these questions and feel this role could be right for you, we encourage you to learn more about this position. Please take a read through our recruitment pack Supporter Care Officer - Recruitment Pack included within this job advert.
We are asking for a CV as the first step, but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Job Title: West London Family Support Worker
Salary: £25,353.06
Team: Family Support Team
Hours: 30
Location: Based at Shooting Star House (Hampton), This role will be working across sites and in the community
About Shooting Star Children’s Hospices
We have an exciting opportunity to join our Family Support Team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or whose child has died. Rated ‘Outstanding’ by the Care Quality Commission, our teams support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
About the role
Family Support Workers (FSW) are the frontline of our care. Each FSW holds a caseload of end-of-life and bereaved families. They get to know their families, and check-in regularly with phone calls and home visits and can provide enhanced emotional support where required through more regular contact and interventions. Our FSWs tell families about the many services they can access at Shooting Star, assess their needs and make recommendations to our multi-disciplinary team. They support families of different ethnicities and families living in poverty, helping our service be as accessible as possible.
Our FSWs work closely with our Therapists, Counsellors, Social Workers, Transition Team and our Care Events Team. Weekly MDT meetings bring the team together to think of ways to help families in crisis. The work is varied and creative, taking place at the hospices, in family homes and hospitals, allowing the support to be where the families need it. Our Family Support Workers are hugely appreciated by the families we support.
The ambition of our strategy is to ensure every family affected by a life-limiting condition, or the sudden death of a child, has access to the specialist care that they need. Day to day duties are:
- Being the on-site duty FSW, welcoming families on site, monitoring email inboxes and answering the Family Support Line.
- Helping with support groups and family events
- Providing on the spot emotional support, sometimes in a crisis where a calm and supportive response is required.
- Visiting newly bereaved families in their homes.
- Supporting families staying at our Christopher’s hospice (booked stays and end of life).
- Attending various locations over the course of a week: hospice, hospital, family homes.
- Building connections with families from different backgrounds, delivering culturally sensitive care.
- Helping safeguard families at risk of harm.
- Acting as an ambassador for Shooting Star’s Specialist Bereavement Service, supporting other care team members with their learning and delivery of the bereavement pathway, and continually seeking ways to improve what we offer families.
The post holder will need to have a UK driving license.
The hours are predominantly worked 9am to 5pm, Monday to Friday.
Once a month, the FSW will work a weekend day (with advance notice). This is in place of a Monday, Tuesday, Wednesday, Thursday or Friday that week.
About you
This role requires experience of working with children and families who have experienced hardship, or those with complex needs. You should have a calm, positive manner, conveying empathy whilst maintaining professional boundaries. We are looking for someone passionate about supporting children and families.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Mindfulness sessions
- Cycle to work scheme
- Mental Health First Aiders
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
Anticipated Start Date: 06/04/2026
The client requests no contact from agencies or media sales.
Harris Hill is recruiting for a Finance and Operations Administrator with French or Spanish (Spoken) skills, for this International Charity, working in developing countries. Based in Central London. (Hybrid working)
REPORTING TO: CEO
CONTRACT TYPE: Permanent, Full-time (hybrid)
PROPOSED SALARY: to £40,000 per annum depending on experience
LOCATION: Central London. (CANDIDATES MUST LIVE IN THE UK. THIS IS HYBRID ROLE. NO OVERSEAS TRAVEL)
HYBRID WORKING: A minimum of 2 days per week is based at their office in Central London.
BENEFITS: 25 days holiday plus bank holidays, attractive employer contribution-only pension, private medical insurance cover, excellent working environment.
HOURS: Full-time, 35 hours a week, Monday to Friday.
LANGUAGE SKILLS DESIRABLE: French or Spanish (Spoken) skills
About the role: Principal Responsibilities
- Finance Administration - 60% of role
• Processing grant payments (10-15 weekly) via online banking in line with authorisation limits
• Inputting and updating all incoming and outgoing transactions on QuickBooks.
• Saving payment confirmations on the server and on QuickBooks.
• Scanning and Electronic filing of accounts and finance invoices, receipts, credits.
• Calling organisations in different countries to verify bank account details (as part of anti-fraud checks.)
• Weekly and monthly bank reconciliations.
• Financial support to CEO and auditors for annual audit.
• Administration of 3 company credit cards and company expenses.
• Ad hoc administration duties to support charity and CEO including communications with the Charity Commission.
2. Grant assistance - 5%
• Review and edit of grant letters for c.15 grants per year.
• Email liaison with grantees to ensure timely submission of paperwork including annual reports.
3. Assistance to CEO - 25%
• Provide a professional, comprehensive and high-quality executive support to the CEO, including time, diary and email management, travel and accommodation arrangements, expenses, providing support to meetings, drafting appropriate correspondence and document production.
• Providing project administration support and management of discreet pieces of work relating to the Trustees meeting.
4. Office Management - 10%
• Handling incoming and outgoing correspondence e.g. post, office phone
• Inventory and supplies Ensuring that office has sufficient stationary, kitchen and bathroom supplies
• Facilities: deal with any repairs and cleaning including liaison with cleaning company
• Organising catering for Trustees meetings x3 annually
• Weekly backup of server
• Event planning: organising company events e.g. strategic planning sessions, visits from grantees, office outings
Person specification
• Outstandin
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of Job
To deliver a high-quality service to and facilitate opportunities for individuals with spina bifida and/or hydrocephalus and their families/carers through Shine membership.To empower and enable members living with the conditions to lead healthy and happy lives through greater independence, better condition management and by creating links to the Shine community across England.
SHINE has over 15,000 members with spina bifida and/or hydrocephalus. This post will bring a real focus to the Essex, Suffolk & Norfolk area and will be an exciting opportunity to engage with members and develop and deliver the services we offer.
We work with members of all ages from our Little Stars aged between 0 – 12, young people are members of our FIRE project and we have established adult support. Working alongside our multi skilled, established team, you will be supporting members across all age groups and building on the great foundations already in place.
The role is home based but you will be required to attend clinic at Addenbrooke's Hospital, Cambridge on the first Friday of every month. You may also be required to cover other clinics, events in London and meet members one to one where necessary within your allocated area of Essex, Suffolk & Norfolk and occasionally across wider areas and nationally including meetings at our head office in Peterborough.
Shine will offer you:
-
A competitive salary of £28,471 (pro-rata for part-time hours)
-
Regular working hours, and no shift work (some very occasional weekends or evenings)
-
3% pension contribution
-
25 days holiday plus bank holidays + additional discretionary leave between Christmas and New Year (pro-rata for part-time hours)
-
Additional annual leave due to length of service
-
Opportunity to purchase additional annual leave
-
Broadband allowance
-
Life insurance after 12 months’ employment
-
Access to our Employee Support Programme and Mental Health First Aiders
-
Support to learn and develop
How to apply
Please see the full Job Description & Person Specification below and on our website.
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.
If you would like to discuss the role, please contact Sarah Carrier, England Services Manager to arrange a convenient time for a call.
To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.
We understand that you may wish to use AI tools to help you with some aspects of your application but we do expect tailored applications which are personalised to your experiences and not generic applications which are completely AI generated. We encourage candidates to be transparent about AI usage in their applications.
*Please note applications without a supporting statement will not be accepted*
Closing date: Wednesday 25th February 2026 at 11pm
Interviews: Friday 6th March 2026
Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.
Providing specialist advice and support for spina bifida and hydrocephalus



The client requests no contact from agencies or media sales.
Chief Executive - Help & Care
Location: Home-based within easy reach of Dorset (regular travel across the region)
Salary: circa £85,000 per annum
Contract: permanent, either full-time basis (37 hours per week) or part-time (30 hours per week). We are happy to discuss flexible working arrangements for part-time hours, including how these are worked across the working week.
Are you an innovative leader who will put communities and social justice at the heart of transforming how health and social care is delivered in Dorset and the south of England?
Help & Care has been supporting communities across Dorset and the south coast since 1985. We deliver person-centred services that promote dignity, independence and connection - from dementia coordination and health coaching to our award-winning Roots gardening programme and social prescribing partnerships. Working with over 25 partners across health, housing and the voluntary sector, we co-produce services that make a real difference to older people, those with long-term conditions, carers and people at risk of isolation.
As our new Chief Executive, you will collaborate with a dedicated Board and a strong, highly motivated team focusing on the following key areas of responsibility:
- Strategic leadership: Define an ambitious, values-led strategy and deliver it, securing long-term impact alongside sustainable financial growth.
- Values leadership: Place Help & Care’s values - social justice, innovation, personal and collaborative - at the heart of decision-making and model them through visible leadership.
- Growth & income diversification: Lead business development to diversify income streams, winning commissioned contracts and developing social-enterprise opportunities to reduce reliance on public commissioning.
- Partnerships & advocacy: Strengthen and sustain senior-level relationships across the NHS, local authorities, commissioners and the voluntary sector; represent Help & Care across systems, media and stakeholder networks.
- Service quality & impact: Embed rigorous monitoring and evaluation so outcome evidence drives commissioning decisions, improves financial performance and enhances the organisation’s reputation.
- People leadership: Inspire, retain and develop a high-performing, compassionate leadership team and workforce, focused on talent development, wellbeing and accountability.
- Governance & financial stewardship: Provide the Board with timely, high-quality reporting, oversee financial recovery or sustainability plans as required, and ensure robust risk, compliance and governance arrangements.
Who you are:
- An experienced CEO or senior director from complex, multi-service health, social care or community organisations, with experience of developing and delivering multi-agency contracts.
- Proven track record of securing commissioned contracts, leading tendering and contract oversight, and developing income diversification, including social-enterprise opportunities.
- Comfortable driving strategic transformation and financial sustainability, with demonstrable expertise in strategic financial management.
- A values-led, collaborative and visible leader with high emotional intelligence and resilience, committed to social justice, person-centred practice and co-production; an effective public representative and mentor.
Why Help & Care?
- Lead a highly respected regional provider with an outstanding track record of co-production and innovation.
- Shape an organisation poised for growth and greater regional influence.
- Hybrid, home-based working, regular travel across Dorset, and the chance to safeguard vital services for local communities.
For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence
Closing date for applications: 9am, Monday 23rd February 2026. Interviews and assessments on 3rd, 4th and 5th March.
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.


