Purpose

This role is key to the Centre running as effectively as possible. Responsible for the overall coordination and administration of the Centre, you set the stage, providing the necessary foundations for the Centre to thrive and deliver on its mission. You will work closely with the Director, Head of Finance and Board as part of a small team with support from a Senior Administrator. You will liaise with colleagues in the Centre, the Board and with our partners. You will be expected to work independently and will hold a central liaison role within the Centre.

The Centre is a small community interest company, recently out of start-up phase, so all our colleagues are self-sufficient, energetic and organised and work well without the support system of a big enterprise, in a growing, close knit, team with a broad range of partners. We value teamwork, collaboration, being open, practical and iterative to make things work for our audience and the people in our teams.

Objective 1 – Finance and contract management

Managing the centre’s Business Plan, budget and finances, working with the Head of Finance, Treasurer and Senior Administrator.

• Finance and sustainability planning, including:
  • Development and implementation of a sound fundraising strategy aimed at diversifying income streams and building on the assets and expertise of the Centre
  • Bidding and fundraising coordination across teams
  • Reporting to the Board of Directors and funders
• Budget development, monitoring and planning
  • Oversight of day to day finance with Senior Administrator 
  • Monitoring progress against the budget with the team, as well as with the Head of Finance and Treasurer/Finance Committee
  • Implementing the budget for 2019/20 and preparing the business plan and budget for 2020/21 
  • Sustainability plan, business development, proposal development
  • Risk assessment and mitigation
• Setting up and maintaining financial compliance processes

Objective 2: Overall oversight and coordination of the Centre’s Programme, including 

• Facilitating the implementation of the Centre’s Strategy 
• Managing and improving commissioning and contracting processes 
  • Working across teams to ensure appropriate commissioning and contracting processes that allow flexibility and diversification of work
  • Contract management and reporting 
• Programme Oversight and Coordination
  • Working closely with the teams and the Senior Administrator to ensure overall effective programme management and reporting
  • Ensuring good communication across teams 

Objective 3 –  Secretary to the Board of Trustees and ensuring the organisation meets its legal requirements

• Preparing high quality board meetings, agenda, papers on time 
• Working with Chairman, Vice-Chair & Executive Director to deliver and continuously improve: 
  • Governance processes
  • Risks assessment and mitigation
  • Financial review
  • Strategic direction
  • Programme update & reporting
• Maintaining a positive and relationship with members of the Board of Directors, pairing available skills with the Centre’s work, priorities and teams 
• Legal requirements
  • Leading on the Annual Financial and Director’s Report in collaboration with the Executive Director, Head of Finance and Board of Directors

Objective 4 – Oversight and supervision of the day to day operations (people, IT and administration) of the Centre through the line management of a senior administrator

• Developing the Centre’s People Strategy 
• Line Management of the Senior Administrator, whose responsibilities include:
  • Day-to-day finance & accounting, Accomodation, IT, Phones, HR, Legal and contracting 
  • Reviewing and improving related processes e.g. HR processes, Finance and IT support
  • Coordination of the Centre’s teams and culture through weekly team meetings and bi-monthly full days including shared learning sessions. 

Person specification

You are:

• organised, efficient and responsive
• work well as a part of a small distributed flexible team in a fast-paced environment
• think strategically, exercise initiative and work independently to ensure effective.

Essential experience

• Business Planning, Budget and finance management
• Governance and reporting including working with Boards or High level meetings
• Operations/resources management
• Project and programme management, including risk, proportionate to a small business 
• Strategy development and delivery 

Desirable experience

• Interest in wellbeing, evidence or knowledge mobilsation 
• Bidding and proposal writing 
• Governance requirements of a Community Interest Company or company secretary experience 
• Knowledge and experience of working on Government Tenders
• People management experience
• Experience of work in a small growing organisation
• Experience of working in a research or university environment
• A proven track record in being able to write effectively for and communicate with a range of audiences
• ‘PRINCE2’, MSP practitioner or other relevant training completed
• Company Secretary training or experience
• A first bachelor’s degree or an equivalent relevant qualification, or equivalent experience

Working arrangements 

Accountable to: Executive Director

Management of: Senior Administrator 

Relationship with: Head of Finance and Board of Directors 

Salary: £28k- £35k per annum

Duration: Permanent – full time or part-time (min 4 days a week) or equivalent

Location: London preferred, but open to variety of working arrangements and location. We will consider flexible working arrangements and the post can either be London based or involve remote working as part of a virtual team. The post holder must be willing to travel to London regularly.

*Please submit a cover letter including your reason for wanting to work in/interest in Wellbeing*

Redbridge Equalities and Community Council is a well-established and hard-working equalities organisation with its roots in community relations and race equality work, based in Ilford, and working mainly in the London Borough of Redbridge.

We are looking for someone with relevant skills and experience to take forward our work on hate crime and community engagement and cohesion. On hate crime, they will be able to build on RECC’s pioneering community-based approach, working with our Community Witness and Support Team and supporting hate crime victims both individually and through mutual support groups. Much of the recent focus of our community engagement work has been through the Redbridge Equalities Forum, and they will have the opportunity to steer its development into a post-Covid world. And on community cohesion they will have a key part to play in the development of a proposed major new initiative in two of Redbridge’s most deprived and divided areas.

This is a challenging agenda, the more so for a part time worker, and their highest priority initially will be to work with the Trustees to find the funding needed to enable the post both to become fulltime and to continue beyond March.

We have an exciting, new opportunity for a highly efficient Buildings & Finance Administrator to join our small, inclusive and highly successful professional team.

The successful candidate can expect a thorough induction, supportive colleagues, a diverse and interesting workload and, a range of favourable employment benefits including; pension scheme, annual leave and Employee Assistance Programme support. 

Applicants must have excellent communication skills, a sound understanding of finance and finance systems, be thorough and accurate, be able to multi-task, remain calm under pressure and add positively to our team dynamics. In addition it is vital to possess a range of administrative skills including good numeracy, data processing/comprehension and IT skills.

Good interpersonal and teamwork skills are essential, as are effective use of emotional intelligence and the ability to exercise tact, diplomacy and sensitivity. 

For this varied role, ideally you will have experience of processing grant claims and invoices, an understanding of the education or public sector and strong general administration skills. However, training will be given to the right candidate.

Closing date for applications is:  Thursday, 16 July 2020

Interviews and assessment: Owing to current social distancing restrictions, shortlisted candidates will be notified of selection dates/times after 20 July 2020.

CHICKS is a national children’s charity providing free respite breaks to young people aged 8-17 from all over the UK who would really benefit from a break from their home lives. We were established in 1992 and since then we have provided over 16,000 young people with a much-needed break.

We believe that every young person has the right to make positive childhood memories. A CHICKS break inspires new confidence and gives young people the chance to have fun, enjoy new experiences and relax. More than anything, it gives them the chance to just be children.

We are seeking a dynamic and experienced Director of Operations to lead on several transformational projects across the organisation, reporting directly into the Chief Executive.

Our focus over the next 12 months will be re-setting the vision, purpose and goals and repositioning our brand under a new operating model.

The successful candidate will take full operational responsibility for the provision of young people services, to strategically shape and improve the quality of breaks, and develop new approaches to ensure that all young people receive the best possible experience at CHICKS.

You will be a dynamic, creative and an effective manager, with a proven track record of working in a senior role that places people at the centre. You will have strong commercial acumen, able to spot opportunity, build strong business cases and work closely with the Chief Executive and Board of Trustees to deliver against the strategy.

Scope & Purpose:

The Director of Operations will direct, coordinate, and lead the internal structure of our organisation, based on company policies, goals, and objectives to ensure an efficient working environment and that deadlines are met consistently.

The Director of Operations will also lead all aspects of our facilities, including upkeep, care, maintenance, health and safety and fire safety regulations.

Committed to CHICKS vision and values, the Director of Operations will inspire, motivate, and empower others, building a high-performance culture across the organisation.

To succeed in this role, you must be able to demonstrate:

· A minimum of 5 years’ experience at a senior management level within the charity sector

· Proven track record of implementing high-level strategy and initiatives across a complex range of stakeholders, including Trustees

· A thorough knowledge of best practise, governance and safeguarding policies relating to the care of young people and staff

· Extensive experience of people management – recruitment, onboarding, and performance management to drive results

· A minimum of 3 years’ experience managing multi sites, remote working to deliver results aligned to charity goals

· Experience of working closely with funders and building effective relationships, across all stakeholders

· The ability to deliver business targets, with a focus on the growth and development of services across the organisation

· Responsive to external funding opportunities and delivering results

· Demonstrable experience in managing multiple projects simultaneously and timely

· Excellent budget and decision-making skills

· Extensive knowledge & management experience of Health & Safety, fire safety regulations and law

· Significant experience in improving ways of working, reviewing, and implementing new systems, processes, and cost-effective initiatives across a number of sites

· Procurement – a track record of reviewing service contracts, suppliers regularly to reduce costs

· Excellent verbal and written communication skills, with the ability to engage and develop staff

· Plan and deliver high level business wide communications including board reports
 

In line with our values, we are looking for someone who is:
· Value and outcome driven, with a positive, “can do” attitude with a passion to deliver projects

· A leader with the ability to see a problem, step in and then step out when appropriate

· A coach who is driven by the personal development of all of those around them

· A strategic, highly motivated thinker with the ability to thrive in ambiguity

· Highly collaborative with fantastic facilitation skills

· Enthusiastic with a sense of pride in the work delivered and the quality of how it was delivered

· An open and honest individual who both welcomes and provides feedback in a way that is constructive and thoughtful
 

General Duties:
· Positively promote the work of CHICKS both internally and externally, and be a representative at stewardship and cultivation events

· Prioritise tasks to ensure maximum return on investment of your time and resources

· Willingness to travel, as required to support meetings or to achieve agreed objectives

· Willingness to work unsocial hours, including evenings, weekends and stay overnight

· To work in line with the CHICKS Mission, Vision, and Values consistently, working with others to provide a supportive, responsive, environment and services

· To present a positive image of CHICKS at all times, through every aspect of your work

· To ensure that all CHICKS policies, procedures, and agreed protocols are adhered to

· To contribute to the planning, review, monitoring and reporting processes and activities

· To participate in team meetings and activities and represent CHICKS at other meetings as agreed

· To respect the rights of individuals by maintaining confidentiality and working in line with data protection legislation

· To attend training courses as identified and agreed for appropriate development

· To undertake other duties not specifically stated above, which from time to time are necessary without altering the nature or level of responsibility involved

· To make a commitment to improving CHICKS environmental impact by means of energy saving and recycling in the workplace
 

General Health & Safety Duties:
· To undertake regular risk assessments and take any necessary action to avoid potential health and safety hazards

· Having read CHICKS Health and Safety manual, ensure compliance at all times with CHICKS Health and Safety Policies including accident reporting procedures; fire drills and first aid facilities

Closing Date for Applications: Midday, Friday 17 July 2020

Formal interviews are likely to take place at the end of July 2020

We will be reviewing applications as soon as they come in so please ensure that you act quickly if you are interested in this post. CHICKS reserve the right to close this advert prior to the closing date specified, should we find the suitable candidate.