Communications jobs in birmingham, west midlands
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you an experienced administrator looking for a new challenge? Would you like to work as part of a small, supportive team of colleagues who are all committed to the Humanimal Trust Vision? If so, this could be the perfect opportunity for you!
Job Description: Administrative Assistant
Hours:
20 hours per week – Working days subject to discussion at interview.
Salary:
£26,000 (pro rata £13,000)
Reports to:
Administration and Finance Manager
Location:
The role is a remote, work from home position, however the post holder will be required to work flexibly as there will be occasional travel to attend face to face meetings with colleagues within the UK.
Job Purpose
To provide administrative support to the team and maintain the Trust’s general administrative activities, with dedicated support to the Fundraising and Partnerships Manager.
Main Duties and Responsibilities
1) Assisting with updating and maintaining governance documents such as policies and procedures.
2) Scheduling meetings and coordinating calendars for members of the team when needed.
3) Monitoring the Trust’s shared mailbox email accounts: responding to requests from members of the public.
4) Dealing with incoming and outgoing correspondence.
5) Arranging travel and accommodation for team members, trustees and consultants when required.
6) Support the CEO with administration where required.
7) Support the Administration and Finance Manager with finance administration where required.
8) Maintaining fundraising and communication databases: Salesforce and Mailchimp.
9) Maintaining fundraising platforms such as Enthuse, JustGiving, Donr, Much Loved, Give and Gain etc.
10) Supporting projects for fundraising and awareness campaigns or events.
11) Responding to fundraising enquiries and assisting with regular giving communications.
12) Thanking donors (when appropriate) and supporting the donor journey.
13) Ensuring supporter data is current and accurate on our CRM system (Salesforce).
14) Gathering data and generating reports from Salesforce to support the Fundraising and Partnership Manager.
15) Processing book orders and arranging shipment.
16) Supporting the team with various internal audits.
17) Supporting the Fundraising and Partnership Manager with admin relating to all aspects of fundraising.
Personal Development
1) Undertake training as required or considered appropriate for the role.
2) Actively participate in regular supervision sessions and team meetings.
3) Participate in Individual Performance Review and Personal Development plans, and undertake training and development as identified within these discussions and as indicated by the requirements of the post.
General
1) Maintain a professional and confidential approach to work at all times.
2) Work in line with Humanimal Trust policies, procedures, codes, and guidance, including in relation to health and safety, confidentiality, data protection and equal opportunities.
3) Actively promote the aims and principles of the Humanimal Trust and take part in any Humanimal Trust activities as directed.
4) Maintain the confidentiality of any information gained during employment with the Humanimal Trust at all times.
5) The post holder will be required to travel occasionally across the UK, therefore access to transport is required. The post holder will also need to be flexible in their approach to working from home or meeting in various locations as appropriate / required.
6) The post requires flexible working, which may include some evening and weekend work on occasion, with time off in lieu.
This job description may be subject to joint review from time to time between the post holder and Humanimal Trust.
Role Terms
· The position is part time.
· Holiday allowance is 25 days plus bank holidays pro rata, increasing in line with service annually to a maximum of 30 days pro rata, plus bank holidays.
· Probation period is 6 months.
Recruitment Process
Initial telephone screening calls will take place week commencing 18th August 2025.
Video call interviews will take place week commencing 25th August 2025.
In person interviews likely to take place week commencing 8th September 2025 depending on candidate location.
Humanimal Trust’s Vision and Values
Our Vision:
We want a world where both humans and animals have better opportunities to benefit equitably from medical progress because vets, doctors and researchers routinely collaborate and share – this is One Medicine.
Our Values and attitudes
CONFIDENCE:
We are self-assured, clear and persuasive about what we believe and what we seek to achieve.
HOPE:
We believe better opportunities to benefit from medical progress for both humans and animals can be achieved; that belief inspires us to inspire others.
COLLABORATION:
We are open, inclusive and accessible; we discuss, we debate and we bring people together to share their knowledge.
AMBITION:
We are passionate and resolute in our commitment to better opportunities to benefit from medical progress for both humans and animals.
Interview questions will be based on the Job Description and Person Specification.
The client requests no contact from agencies or media sales.
The role:
We’re recruiting for a passionate and proactive Audience Growth Officer to play a key role in expanding our global movement by supporting the implementation of grassroots engagement activities, focusing on connecting with new audiences, particularly young people and members of faith-based communities. Working closely with our Global Audience Growth team, you will help deliver campaigns and engagement activities to support grassroots engagement and attract new supporters and volunteers for our National Affiliates.
From planning to delivery, this is a hands-on, collaborative role, you’ll be liaising with our international family of National Affiliates, our Global Youth Ambassadors and teams across Mary’s Meals International to support the delivery of engagement activities and campaigns.
You will:
· Support delivery of engagement strategies focused on youth, volunteers, and faith-based communities.
· Build strong relationships with our inspiring Global Youth Ambassadors.
· Plan and deliver projects and campaigns that raise awareness and attract new supporters.
· Work with our team in Medjugorje to help bring our annual strategy to life.
· Help coordinate Mary’s Meals’ presence at global faith-based events
· Assist with research, communications and reporting to help measure success and keep us learning and improving.
· Collaborate across teams to keep grassroots work aligned with global audience growth goals.
What you’ll bring:
· Great communication skills, both written and verbal.
· Proven experience of working in youth engagement and grassroots fundraising, including event management.
· Experience of engaging with volunteers and building strong relationships.
· Great organisational skills, with the ability to juggle priorities with care.
· Creativity, with a solutions orientated approach.
· Self-motivated with strong time management skills, able to manage deadlines and juggle priorities with care.
· A passion for our work with a strong commitment to Mary’s Meals values, mission and vision.
· Cultural sensitivity, with the ability to connect with people from all walks of life.
About us:
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in their place of education. We are currently reaching over 2.6 million children every school day, across 16 countries.
We are a values driven organisation, we believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, Mary’s Meals is fully committed to a culture of safeguarding and is committed to preventing any type of unwanted behaviour at work. We expect all the Mary's Meals family to share this commitment and work in the best interest of the communities we serve. Our safe recruitment practices ensure that only those that are committed to our high standards join our movement.
Additional Information:
This role may require travel to locations where Mary’s Meals operates, and you will be required to register with the Protected Vulnerable Group Scheme or local equivalent before undertaking your role.
Salary advertised is for UK based candidates, our salary philosophy ensures consistency across locations where Mary’s Meals operates (UK, Malawi, Zambia, Liberia, Kenya, Spain, Italy, Canada and Ireland), please reach out for more information about salaries in other locations. We welcome applications from the above locations.
Our vision is that every child receives one daily meal in their place of education.
The client requests no contact from agencies or media sales.
Senior Grants Officer
We have an exciting opportunity for a Senior Grants Officer to support and develop innovative and impactful grant-making programmes, helping to end youth homelessness across the UK.
This is a remote working role with occasional travel into our offices in London (all expenses covered).
Position: Senior Grants Officer
Location: Remote/London (occasional London office working – expenses covered)
Hours: Part-time, up to 30 hours per week
Salary: £33,000–£36,000 pro rata
Contract: Permanent
Benefits Include: 25 days per year (pro rata – excluding bank holidays), employer pension contribution of 5% into a personal pension (which does not have to be matched by the employee)
Closing Date: 10am, Monday 4 August 2025
Interview Date: First stage interviews will be held online on Wednesday 20 August and second interview will be in person in London (travel expenses paid) on Tuesday 26 August.
About the Role
This role is central to the delivery of the charities mission to end youth homelessness. You’ll help to manage grant-making programmes, develop more efficient systems, and build strong relationships with charity partners, while supporting innovation and promoting impact.
Key responsibilities include:
- Supporting the full grant cycle – from application to reporting – across multiple programmes.
- Streamlining processes and supporting the integration of systems such as Salesforce.
- Managing the grants inbox and acting as the first point of contact for charity partners.
- Coordinating charity relationships, ensuring compliance and capturing impact stories.
- Leading specific programmes in partnerships and Employability Programmes.
- Collaborating with teams across fundraising, comms, and strategy to maximise the value of every grant.
- Writing reports for internal committees and contributing to external communications.
About You
You will be highly organised, analytical, and confident working across systems and teams. With strong communication and administration skills, you'll thrive in a role that demands both rigour and empathy.
We are looking for someone with:
- Experience of administering complex processes or programmes within the charity or housing sectors.
- Strong understanding of CRM systems (Salesforce desirable) and data management.
- An eye for detail, excellent time management, and experience juggling multiple priorities.
- Experience working with stakeholders, assessing applications, and reporting against outcomes.
- A collaborative and curious mindset, and a genuine commitment to ending youth homelessness.
About the Organisation
The charity has been around since 1986, created by and working with the UK property industry to try and harness a collective desire to do good. Since 2016, the focus has been exclusively on creating a corporate movement within and across the industry to tackle and end youth homelessness.
Additional Benefits
- Flexible working opportunities
- Annual flu jab and eye tests
- Cycle to Work Scheme
- ½ day per month to volunteer
- Interest-free travel card loans
- Professional Development Fund
- Employee Assistance Programme
- Private Health Insurance with Vitality (employee contribution required)
You may have experience in roles such as: Grants Officer, Programme Officer, Charity Programme Manager, Impact Officer, Fund Administrator, or Project Grants Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
South East Coast*
£66,245 per annum
Full time, 35 hours per week
Permanent contract
*Home based role and living within the relevant region or close enough proximity to be able to travel and meet the requirements of this role’ (subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps and a dedicated space to work from)
Employees are still expected to attend the office for in-person meetings when required for their role and the organisation.
An opportunity has arisen for an enthusiastic and dedicated individual to join the Employee Relations and Union Services in the CSP as a full time Senior Negotiating Officer (SNO) for the South East Coast. This is a challenging, but very enjoyable role which will see you:
- Supporting, advising and training the network of stewards, safety representatives and equality representatives in the South East Coastal region.
- Advising and supporting stewards to manage their own casework, whilst managing your own caseload of employment relations issues, including but not limited to dicisplinaries, grievances, sickness absence, HCPC and legal cases.
- Attending and representing the CSP at strategic regional forums such as regional Social Partnership Forums and Integrated Care Boards/Integrated Care Systems.
You will be working in a wider team of Senior Negotiating Officers and organisers, whilst also working in a cross directorate fashion to deliver on the local priorities for members.
We are looking for an individual with significant experience and a background in the trade union movement. They should be dedicated to achieving the best outcomes for members and to building the membership and activism levels in the CSP.
You will have excellent written and verbal communication skills with an ability to problem solve. You will also have experience in advocacy and representing members and have a thorough understanding of the current issues facing CSP members. You will also be expected to be able to display excellent trade union knowledge.
Why work for the Chartered Society of Physiotherapy?
The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members.
We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.
To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).
To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.
Closing date: 10am, 12 August 2025.
Interview date: Wednesday 20 August 2025, in person at the CSP London office.
If you require any adjustments during the application stage, please email the Human Resources team at Head Office.
The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages.
NO AGENCIES
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Place of work: Remote, but some travel to Central London (minimum once per month)
At Media Trust, we believe when everyone has an equal voice, we’ll get to a more equal society. That’s why we connect media organisations with charities and under-represented talent to empower the third sector and advance media representation.
We design and deliver innovative and impactful training for charities so they can communicate more effectively to support their communities and drive social change. We also match charities with media industry volunteers for hands-on support. At the same time, we provide under-represented talent with the skills, access and mentoring to progress their careers in the media and creative sectors. For more information about Media Trust’s work, see our 2024/5 Impact Report via our website.
We are seeking a passionate and proactive Impact and Data Coordinator to join our small but dedicated team at Media Trust. In this role, you’ll work closely with and report to our Digital Manager to support the delivery of our digital strategy and improve how we track and measure our impact. You’ll help maintain and enhance our digital tools, particularly Salesforce, and use data insights to improve how we engage with charities, volunteers and under-represented talent. We’re looking for a technically minded problem-solver with strong communication skills and a passion for using digital systems to support monitoring, evaluation and learning.
Key Responsibilities:
Data collection and analysis:
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Support programme managers to collect, manage and analyse data
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Create and maintain Salesforce reports and dashboards, contributing to a culture of data literacy and data-driven decision-making across Media Trust staff
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Produce KPI reports and insight briefings for senior leadership
CRM management (Salesforce):
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Maintain and improve Media Trust’s Salesforce CRM
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Maintain and improve the quality and integrity of Media Trust’s data in accordance with GDPR
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Work with all teams at Media Trust to maximise their engagement with Salesforce and provide relevant training
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Be the day-to-day person handling routine tasks with Media Trust’s web and CRM agencies to progress issues and improvements on the website and our CRM
Monitoring and evaluation:
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Use Salesforce to track and report on programme KPIs across teams, including diversity, equality and inclusion
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Assist in developing our systems and processes to support innovation through data and insight
Project support:
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Support our Digital Manager to deliver our digital services for both staff and Media Trust’s beneficiaries
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Support with ad hoc digital-related tasks that arise
Key Skills and Experience:
We don’t necessarily expect you to have any specific qualifications for this role; instead, we’re seeking someone who can demonstrate the following skills.
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Demonstrable passion for digital, with two to three years’ experience in digital or a related field
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Excellent organisational skills, with the ability to prioritise tasks, manage multiple projects, and meet deadlines
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Strong problem-solving skills and initiative, with a proactive approach to identifying solutions and improvements
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Strong interpersonal skills, with the ability to communicate changes effectively, embed them across the organisation, and gather feedback from stakeholders
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Experience using admin tools within a CRM and website CMS (ideally Salesforce and WordPress), with confidence in learning new digital tools
Desirable
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Familiarity with tools such as Google Analytics, Eventbrite, Zapier and SharePoint
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Proficient in working with large data sets, data cleansing and using Microsoft Excel with strong attention to detail
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Experience in monitoring and evaluation, including the collection of data and using it to support impact reporting and inform decision-making
Please see the full job description attached.
Working at Media Trust
Media Trust is an ambitious charity, full of passionate people. We are a small and dynamic team that works collaboratively and supports each other to achieve our vision of a more representative media and equal society where everyone has a voice. We are looking for motivated, agile, and value-driven people to join our team. In return we offer:
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Remote working with a monthly co-working allowance
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30 days annual leave (plus bank holidays)
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Flexible First employer
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Opportunity to work flexible hours
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Pension contributions
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2 volunteer days each year
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Opportunity to attend up to two Media Trust Open Courses each year at no cost to you
If you are interested, please submit your application by midnight on 17 August. We are using Anonymous Recruitment to reduce bias. Interviews will be in the week commencing 1 September.
The team at Media Trust is committed to your journey as a candidate and will provide any necessary support throughout the application process. If you need any assistance or require any reasonable adjustments throughout the process, please don’t hesitate to contact us.
We believe in the power of the media to change lives.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Donor Care Specialists x 2
Responsible to: Head of Donor Care
Status: Full-time (40 hours per week), Permanent
Working hours: Two roles available: 10am-6pm or 1pm-9pm
Salary: £26k-£29k (dependent on experience)
Location: Birmingham (office-based)
Deadline for Applications: 6pm Friday 15th August 2025
Islamic Help is a UK-based international relief and development organisation that has developed rapidly since being established in 2003 and has provided support and assistance in 49 countries. Our programmes aim to help and empower disadvantaged communities in the UK and abroad; some of the key areas we work in are emergency response, WASH, education, livelihood and environment conservation.
As part of our continuing commitment to improve and enhance our relationships and communications with our donors and supporters, we are currently seeking 2 x Donor Care Specialists to join our team in our Birmingham office.
The postholders will be responsible for strengthening relationships with Islamic Help’s donors (existing and new) through exceptional communication, accurate data management, and proactive engagement to support fundraising campaigns and compliance.
WHAT WE OFFER
Islamic Help acknowledges that our employees are our most valuable resource. Therefore, we provide a variety of benefits aimed at promoting their professional growth, as well as supporting their mental and physical well-being, and maintaining a healthy work-life balance.
- Holiday entitlement of 30 days per financial year (for full-time roles; includes bank holidays entitlement – due to the nature of the role, you will be required to work on some weekends and bank holidays)
- Personal learning and development opportunities.
- Automatic enrolment into our workplace Pension Plan (option to opt out).
- Employee Assistance Programme for support with health & wellbeing, financial matters, and any other assistance.
- Free office car park for staff.
THE ROLE
The Donor Care Specialists will be responsible for communicating with our donors and supporters to raise awareness about, and fundraise for, our worldwide projects. Duties include, but are not limited to making outbound calls, answering incoming calls; handling callers’ inquiries and complaints; taking and accurately recording donations on secure systems; preparation and disbursement of feedback reports and other materials to donors.
KEY RESPONSIBILITIES
Donor Communication & Engagement
- Provide professional, empathetic, and high-quality service to donors via phone, email, and written correspondence.
- Make outbound calls to promote campaigns, process donations, and update donors on projects.
- Handle inquiries, complaints, and concerns promptly, adhering to service-level agreements.
- Identify and escalate priority issues or concerns to management.
- General support with administrative duties.
- Working with other Islamic Help departments to deliver an effective and efficient response to enquiries and complaints.
- To operate in accordance with and show commitment to the organisation’s mission, values, policies and procedures in all interactions.
- Cover team duties during peak periods and participate in training.
- Undertake any other duties required by your line manager appropriate to your position within the organisation.
Data & Compliance
- Accurately record and update donor information on secure systems.
- Ensure compliance with charity regulations, fundraising standards, and data protection laws.
- To act in a safe manner which safeguards the health and safety of yourself and others.
- To participate in all training workshops and take responsibility for your own learning and development.
Campaign Support
- Assist with annual campaigns (e.g., Ramadan, Qurbani, Emergencies), including preparation of feedback reports, proposals, and donor summaries.
- Flexibility to support team cover during critical campaigns.
- Collaborate with other departments to address donor needs efficiently.
- Quality monitoring, updating and distributing a variety of documents (Emails, letters, project proposals, feedback updates, donor summaries etc) to new and existing donors.
SPECIFICATIONS
Essential
- Minimum 5 GCSEs** (or equivalent), including Grade 4/C or above in English.
- A high standard of verbal and written communication skills
- Exceptional verbal and written communication skills – confident, articulate, and well-spoken.
- Demonstrable experience of customer service, donor care, or call-centre environments.
- Proficiency in IT systems and data entry with high accuracy.
- Familiarity with Microsoft Office
- Ability to handle complaints sensitively and resolve issues professionally.
- Professionalism, customer focussed with attention to detail.
- Able to multi-task, high organisational skills and prioritising of workload.
- Team player and positive attitude when working with others.
- Adaptable and flexible in working style.
- Problem solver.
Desirable
- Knowledge of Islamic principles and charity sector regulations.
- Experience of working in a multi-cultural environment.
- Commitment to Islamic Help’s mission and values.
About you
For us, it’s not just what we do, it’s how we do it. Our mission and values are important to us and we’re looking for people who will not only share them but live and breathe them.
Additional information
Safeguarding: We are an organisation that takes safeguarding very seriously. All staff will be expected to adhere to our policies, processes, and approach.
How to Apply
To apply, please email a CV and covering letter to us detailing how you meet the requirements for the role.
We regret that only shortlisted candidates will be contacted.
We are an equal opportunities employer and welcome all applications regardless of age, gender, ethnicity, faith or disability.
Note: Strong applicants may be contacted sooner, ahead of the closing date of 15th August 2025.
Islamic Help is a UK-registered charity delivering sustainable solutions that empower people in need across the world.
The client requests no contact from agencies or media sales.
Are you looking for a purpose-driven role where your work directly transforms young lives? MCR Pathways is seeking a Programme Manager for our relationship-based mentoring programme in Hertfordshire and West London. We are a life-changing mentoring charity dedicated to supporting young people who have faced an unfair start in life, helping them overcome barriers and achieve their full potential.
About the role
As Programme Manager, you'll manage, advise and support our Pathways Coordinators in schools and other partner organisations. Your main goal is to make sure our programme is fully integrated and highly effective in schools and with partners across Hertfordshire and West London. Although the role is remote it involves a significant amount of travel around Hertfordshire and West London so the successful candidate will need to be based within reasonable driving distance of these areas.
Key responsibilities:
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Provide support, development, training, management and motivation to MCR staff in schools and other partner organisations
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Support school integration of the programme and a consistently high quality standard of programme delivery
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Develop and support partnerships with the Local Councils, further and higher education institutions, local business and all MCR stakeholders
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Provide analysis of programme performance, impact and development
About you
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Experience of developing and effectively managing teams and programmes
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Self-motivated and skilled at motivating others
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Experience of or strong interest in working or volunteering in the third sector
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Experience of working within or in collaboration with secondary schools
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Excellent communication and presentation skills
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Attention to detail and ability to prioritise
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Experience of coordinating and analysing qualitative and quantitative data
About us
MCR Pathways is an award-winning charity established in Glasgow in 2007. We currently support over 7,800 young people across the UK who’ve had an unfair start in life, through our community of mentors, donors, staff, and partners. They are united by a shared belief: that every young person deserves someone to help them find their way. We believe in the power of mentoring and that a single connection can change a life.
We connect young people with volunteer mentors who offer support, encouragement and a listening ear. The aim is to empower young people to define their own ambitions, supporting them from aspiration to achievement. It’s more than academic success; it’s about instilling belief, resilience and the chance to thrive.
Mentoring is at the heart of what we do, but not all we do. We create opportunities like career tasters, job shadowing, and work experience helping young people access networks and pathways they might not otherwise reach. We support them into further and higher education, apprenticeships and employment and fulfilling careers helping them live their best life.
MCR Pathways’ values are Respect, Communication, Trust and Growth and they inform everything we do.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About us
We are an independent charity that supports, promotes and represents public libraries. Our work is driven and led by our membership, which includes almost every library service in England, Wales, Northern Ireland and the Crown Dependencies (Guernsey, Jersey and the Isle of Man).
Across the areas we serve there are 176 individual library services with around 3,000 library branches serving over 61 million people.
Our unique approach is to bring these services together to share experience, expertise and evidence – driving innovation and impact across the public library sector.
While senior library leaders sit on our board and committees, we work with library staff at all levels.
As well as providing practical support, training and advice to libraries, we represent them to government and raise their profile in the media. We also develop and lead national library projects with cultural, academic and corporate partners.
We work to a strategic plan that runs until 2027, organised around four themes: drive, grow, connect and engage.
We generate income from membership subscriptions, commissioned services, events and grants. As an Arts Council Investment Principle Support Organisation, part of our core funding in England comes from the Arts Council to help embed their Investment Principles across the library network.
Our values
- We are supportive. We respond to the varied, emerging needs of our members and their communities to enable libraries to learn from each other, and other sector leaders, so that they can safeguard and improve their services.
- We are inclusive. We work with our members and partners to design and deliver our work and to determine our strategic priorities because we are committed to representing the diverse communities and libraries which we serve.
- We are open. We are in constant communication with our members and partners on all levels to learn from their experiences, reflect on our practice and develop our services. We welcome challenge and new directions for our work.
- We are ambitious. We believe that libraries are an essential part of the solution to a range of society’s needs. We promote innovation and collaboration to ensure that libraries are recognised locally and nationally.
Working at Libraries Connected
We are a friendly, collaborative team of around 20 staff based all around England and Wales.
We value diversity and are committed to promoting an inclusive working environment. We strongly believe that inclusive and diverse organisations are not only better places to work, they are more innovative, make better decisions and are more successful. We value people who bring unique perspectives and knowledge to our team.
We want to make our recruitment process as fair as possible. To reduce bias, we shortlist candidates based on their responses to up to six application questions. These are designed to tell us about your values, experience, attitudes to work, and transferable skills. We do not ask for a separate cover letter or supporting statement.
We offer flexible working as standard, helping work fit around family and caring responsibilities. Many of our staff work their hours in different ways, including flexi time and compressed hours. We are open to discussing what would work for you and be possible for the role.
All roles are remote and are open to applicants who live anywhere in the UK. We provide staff with a home office set-up including laptop, monitor and phone. There is the option to work from our central London office or use a co-working space if it is not possible to work from home.
We welcome requests for adjustments to our standard recruitment processes for anyone who needs them.
Our Commercial Team
We have a small commercial team with big ambitions for the sector.
Currently, we hold a single commercial contract worth around £3m per year delivered through 12 libraries. Our aim is to reach a point where we have a menu of commercial contracts that all of our 176 member library services can choose to benefit from according to the skills and assets of their service, their focus and strategy and of course the needs of their communities.
In the current funding climate for local authorities and local government services, these contracts are not just about the income and the services they can provide but about demonstrating nationally the power of the library sector, and how national services can be delivered locally through library services and the communities they serve.
Our approach is to identify and secure contracts procured by national government – either directly or with partners to extend the libraries’ capabilities – with an eye to local delivery through the library services. This allows us to centrally hold and manage the risk of the national contract, leaving the library services to deliver themselves.
We see libraries as a solution to many of society’s challenges and this is one route we use to bring the libraries into that solution.
This area is part of our long term strategy – we are seeking to build the commercial team with this role and while it is initially a 12-month contract, our hope is that with the role in place we can generate the income to sustain and build on it.
Our vision is an inclusive, modern, sustainable and high-quality public library service at the heart of every community in the UK.

The client requests no contact from agencies or media sales.
Are you an outstanding Christian leader with a track-record of collaborative international working? Are you looking for the next opportunity to use your skills and experience for the benefit of a global organisation? If this is you, then you are invited to apply for the role of Chief Finance Officer at Open Doors International.
The global Chief Financial Officer of Open Doors International has a key leadership role both within the line-managed Open Doors International entity, and more widely across the Global Finance Network of development and field offices. The CFO reports to the CEO and works closely with other executives on all strategic and tactical matters as they relate to Financial Planning & Analysis, Financial Accounting (including transactional management and audit), Risk & Compliance, Treasury & Cash Management, Financial Data & Systems, Field Finance, Development Finance and Transformational Programs.
The CFO ensures Open Doors International is known for its excellent stewardship by delivering world-class and well-coordinated financial functions that contribute to excellent operations, risk management, forward-planning and mature governance.
You will:
- Be an experienced CFO with a strong track record of operating in international organisational structures, with exposure to developing markets, complex treasury and money transfer functions, and high-risk environments.
- Have experience of leading strategy formation, team supervision and timely delivery in a complex network or matrix style structures.
- Enjoy and have a matured gift of forward-planning, helping the Board, Executive Leadership Team and colleagues benefit from transparent budget plans in a dynamic missional context that will demand agility.
- Employ wise risk assessment in a context of faith, so that Open Doors can, with effectiveness and great sophistication, deliver its ministry in very challenging and at times restrictive environments.
- Bring a servant-hearted leadership gifting, including the ability to lead through influence and build consensus amongst divergent senior stakeholders; inspire trust; and take a highly relational and capacity-building approach with their colleagues.
- Have excellent communication skills - written, verbal and able to deliver insights with data; effective with a range of audiences from local staff to Board level
- Exhibit grace, to patiently but persistently mature a complex organisation moving through significant phases of growth in a rapidly evolving external environment
Your responsibilities are under the following headings (for a full explanation, please read the attached pdf):
- Strategic Financial Leadership
- Management Reports & Communication
- Accounting & Financial Controls
- Treasury and Cash Management
- Risk Management & Compliance
- Innovation & Transformation
- Leadership and People Management
Person Specification
KEY QUALITIES
Open Doors believes that spiritual maturity, character and behaviour are as important as financial competence, therefore the CFO is:
- A devoted follower of Jesus with a heart to strengthen persecuted Christians.
- Prayerful and able to take financial decisions, founded on faith in God.
- Able to build strong relationships across national cultures.
- Able to empower others and intentionally develop future finance leaders.
- Prepared to make difficult decisions and have honest conversations with grace.
- Active in a local church that supports their vocation and provides spiritual support.
- Emotionally intelligent and aware of the impact of their leadership on people.
- Experienced in negotiating and influencing at a senior level, combined with strong interpersonal and collaboration skills.
KEY SKILLS AND EXPERIENCES
- A highly skilled Finance professional, who demonstrates an appetite for continued learning and personal development.
- Approximately 15 years of senior finance operational leadership experience prefered in multi-national commercial sector and/or international charity sector.
- Significant team management experience, including remote working across different time zones.
- Proven ability to lead change, including working well across many operational disciplines (Field programs, IT, Legal and HR teams, for example).
- Oversight of a complex treasury function providing financial access across geographical locations.
- Experience communicating and providing reports to Board Audit & Finance Committee.
Open Doors International will offer a competitive salary for the post. We are open to applications from anyone who is suitable for this role, regardless of their current location, with a willingness to be located within -6hours/+2 hours Central European Time zone for ease of communication within a dispersed global ministry.
Shortlisted candidates will be invited to an MS Teams Interview with the Open Doors International search panel. Finalist Candidates will be asked to come to Netherlands for in-person interviews on 5 September. The Open Doors International search panel members are very aware that this is a two-way discernment process, therefore we encourage each applicant to pray to the Lord and consult their trusted and closest fellow Christians as they consider this opportunity. The successful candidate will be expected to take up the post of CFO as soon as is reasonably possible.
Thank you for taking the time to prayerfully consider this opportunity and to learn more about the work of Open Doors International.
Your application should comprise:
• A mandatory covering note of not more than two pages outlining your motivation and relevant experience for the role. This covering letter should also include the names of your three referees and one of them should be your pastor or a church leader who knows you well. Please note – these referees will not be contacted until late in the process and with your prior agreement.
• A full CV/Resume, including educational and professional qualifications, a full employment history showing the more significant positions, responsibilities held and relevant achievements.
The client requests no contact from agencies or media sales.
Are you passionate about inspiring a love of reading in children?
The Dollywood Foundation UK runs Dolly Parton’s Imagination Library in the UK, the worlds largest book gifting programme. Over the last 30 years the Imagination Library has delivered nearly 300 million books to children globally. In the UK we support over 60k children a month, delivering them a free book sent to their house every month.
The primary purpose of this new role is to increase registrations for the Imagination Library initially across London. This role will support our Local Programme Partners to reach families with whom they are not currently engaging.
Background
We have a steadfast belief that inspiring a love of reading in children can bring joy, love, and measurable individual, family and societal benefits. We are driven by Dolly Parton’s mantra that you “can’t put enough books into the hands of enough children”.
It is an exciting time for the Dollywood Foundation. We have recently received a new investment to allow us to scale our Imagination Library programme across London. As families across the capital become eligible for free books, we need to make every effort to ensure families know about the programme and sign up.
This role is integral to that plan, working with local authority and community organisations to spread the word about the programme. The role holder will need to be passionate about books and supporting children’s development. They will hold brilliant relationship building skills to engage local communities and overcome any barriers to families enrolling.
We are a remote team with no fixed office. While this role will be based from home, regular travel across London will be required. The role holder will need to be based in London or surrounding areas to allow for the frequent travel.
This is an exciting new role, joining a passionate and growing UK team.
The client requests no contact from agencies or media sales.
About SafeLives
We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.
Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start.
Together we can end domestic abuse. Forever. For everyone.
About the role
Over the coming year, The Drive Partnership is looking to review, update, and design new training to offer to The Drive Project workforce. To lead this work, we are recruiting a Drive training team made up of a Senior Training Lead, Training Lead and Training Coordinator.
This role offers a unique opportunity to support the upskilling of The Drive Project workforce and advance The Drive Partnership’s mission to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm.
Hours: Full-time, 37.5 hours per week.
Contract: Fixed term until March 2026 with potential for 12-month extension to March 2027 - pending funding confirmation.
About Drive
The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. We work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together we have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. We also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.
Benefits
- 34 days' holiday incl. public holidays
- Flexible working e.g. compressed hours
- Cycle to work scheme
- Eye care vouchers
- Pension scheme with 4% employer contribution
- Childcare vouchers
- Employee assistance programme
- Clinical supervision
- Holiday purchase scheme to buy up to an additional 5 days
- Enhanced family leave policies
- Enhanced sick pay
- Professional development fund
- Individual learning budget
- Restorative practice training
- Time off in lieu
If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.
Closing date: 9am on Tuesday, 5th August 2025.
SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.
No agencies, please.
At The National Lottery Community Fund, we believe in the power of communities to change lives. Our Evidence and Impact team plays a vital role in making sure our funding decisions are informed, equitable, and impactful. We’re looking for a Business Intelligence (BI) Developer who’s passionate about data, storytelling, and creating tools that empower others inside and outside of the Fund to make data driven decisions.
This role is especially exciting as it supports our work with dormant assets. Whereby the Fund will be unlocking unclaimed financial resources and directing them to where they can make the greatest difference. You’ll help us understand the impact of these funds, identify areas of need, and ensure that insights from dormant asset investments are accessible and actionable across the Fund.
As a BI Developer, you’ll:
- Design and build engaging dashboards and reports using Power BI
- Develop efficient, scalable data models in collaboration with our Data Architect and Technology teams
- Lead the transition to automated, self-service reporting across the Fund
- Work closely with analysts, business users, and stakeholders to ensure insights are accessible and actionable
- Apply user-centric design principles and continuously improve your products based on feedback and usage data
We’re looking for someone who:
- Has experience turning user needs into BI solutions that drive decision-making
- Is skilled in Power BI (DAX, Power Query/M) and SQL
- Experienced in data modelling, UI/UX best practices, and enterprise BI development
- Is passionate about using data to support equity, sustainability, and community resilience
- Thrives in a collaborative, agile environment and is eager to keep learning
Interview Date: 27th August, virtual
Location: We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.
On application, please align your supporting statement to the criteria below
Essential criteria
- A professional qualification, bachelor's degree or equivalent level of experience in a relevant discipline such as mathematics, statistics or data analysis.
- Experienced in taking user requirements and functional designs and turning these into BI products for a wide range of users.
- Hands on data visualisation experience, with a strong background in developing enterprise BI products that meet the needs of a wide range of users.
- Skilled in BI and database coding languages including PowerBI (DAX and Power Query/M Formula) and SQL, with demonstrable experience and/or professional certifications.
- Awareness of data quality best practice and how it should apply to enterprise BI.
- Experience of developing and maintaining productionised BI solutions, including the full development lifecycle.
- Awareness of industry-recognised data modelling patterns and standards.
Desirable criteria
- Awareness of project management techniques, and an appreciation of how they are applied in the environment.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
We are recruiting for a Senior Participant Experience Manager to join on a part-time basis, working 21 hours per week (0.6 FTE) as part of a job share. This is a fixed-term contract until the end of October 2026.
This is a fantastic opportunity to join our successful Events team, co-leading our 7-person Participant Experience team. Working closely with the other Senior Participant Experience Manager, you’ll be jointly responsible for identifying and delivering strategic projects and multi-channel supporter journeys to improve the supporter experience for all events participants, resulting in maximised income, retention and lifetime value.
You and your team will work across the Events team, adding value to our participants’ experience across our full range of products, from sign up to thanking and beyond. You’ll lead the team to drive cross product testing, learning and innovation. You will also maximise the impact of our communications across multiple channels, such as telephone, email, post, SMS, whilst pushing efficiencies by streamlining processes and ways of working across teams.
Working as part of the Events Management team you will contribute to the strategy and direction of the wider Events team.
Interviews for this role have been provisionally scheduled to take place on Wednesday 27th and Thursday 28th August. We are open to offering different working arrangements for this role, with a view to discussing specific working days with candidates during interviews.
About you
We’re looking for a strategic thinker who has a strong background in stewardship and customer experience with an understanding of the charity sector.
You will able to manage and inspire the team throughout busy and high-pressured events seasons. You’ll have experience of managing people to deliver the best results for the organisation whilst effectively developing team members within their roles. As a job share, strong collaboration and relationship building skills will be vital in this role.
Crucially, you will have a proven track record in developing and managing multichannel supporter journeys from planning to analysis. You will have experience of managing complex projects and will be confident in negotiating with and managing internal and external stakeholders, managing these vital relationships to ensure best practice and the best results for Alzheimer’s Society.
You will be data-savvy, with clear understanding of fundraising and data protection laws and have extensive experience streamlining and improving processes.
What you’ll focus on:
- Co-leading the Participant Experience team, creating a culture of high performance, collaboration and celebration.
- Managing the supporter journey programme from initial contact through to event day and beyond.
- Working across internal teams and with external partners to deliver exceptional supporter experiences for all our event participants.
- Leading innovation and testing around stewardship activities.
- Supporting the Head of Events and collaborating with Senior Managers to implement a new strategy for the Events team.
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.
Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
Job description - Partnerships and Income Manager
Salary: £38,000 per annum
Contract: Permanent
Reports to: Head of Commercial Services
Hours: Full or part-time hours considered, minimum 0.8 FTE
Start date: November 2025
Location: Home-based (travel costs paid for meetings)
Annual leave: 27 days FTE per annum plus Bank holidays (22 days FTE per annum under the Four Day Week)
Please note that at Waterwise we work a Four Day Week, under voluntary agreements which all staff members sign. This means that you will be contracted and paid as full-time but you will sign a voluntary agreement stating that you commit to employing efficiency tools both individual and team-wide to deliver and be paid for 5 days work within four normal 9 to 5 days - the office is closed on Fridays. Training will be provided and you will be expected to continue to refresh your training and to keep up use of the efficiency tools. Annual leave is also pro rata’d. We can answer any questions you may have about this at the interview/s. On a 20 hours a week contract, you would be spending 16 hours a week at work including the equivalent of 2 one hour lunch breaks, and this can be worked in a flexible pattern, such as two full days or more, shorter days.
Waterwise
Waterwise is the leading independent voice in the UK for using water wisely, for the benefit of people and the planet. Our vision is that water is used wisely every day, everywhere, by everyone. We are the UK’s conscience on water efficiency, on behalf of people and the planet, and are experts in water efficiency policy, regulation, research, behaviour and campaigns. Waterwise is a people-led organisation which prioritises the wellbeing of its staff.
Water scarcity is an urgent issue right here, right now, right across the UK - consistent record-breaking high temperatures and low rainfall, and recurring drought, show how climate change and population growth are already putting our water resources under severe pressure, and this challenge is growing. Water efficiency has to be a big part of the solution, and we support and challenge governments, industry, customers and others to be innovative and ambitious on water efficiency. Our work includes campaigns, events, media, policy and regulatory influencing, research projects, stakeholder engagement and services such as Waterwise Training and the Waterwise Checkmark. We are funded by supporters across and beyond the UK water sector. Our Waterwise Strategic Direction, published in August 2022, tells you a bit more about us. Our UK Water Efficinecy Strategy to 2030 tells you a bit more about our ambition.
At Waterwise we put staff wellbeing first, and our staff surveys show that our team knows, feels and appreciates this. Our values are:
People: We will prioritise staff wellbeing, be an inclusive, kind and positive team.
Purpose: We will deliver independent and ambitious leadership to drive social and political change on water efficiency
Pioneer: We will be forward-thinking and visionary in our approach, being brave and innovative in challenging the status quo
Passion: We will campaign to protect water and the planet and work to keep our own environmental impact as low as possible
We are always looking for bright, committed people with a diverse set of skills and experience to help achieve our vision that water is used wisely every day, everywhere, by everyone. We are a lively, happy, friendly team, and we can’t wait to read your application!
At Waterwise, we’re committed to driving equity and preventing discrimination at work and in the work we do. Please see more on this below.
We are also working to reduce Waterwise’s own carbon and environmental footprint.
Partnerships and Income Manager Role Description
The Partnerships and Income Manager role involves engaging a range of stakeholders to help generate greater impact and income for Waterwise. The Partnerships and Income Manager will be responsible for researching and identifying potential new business opportunities; conducting outreach to new and existing stakeholders to encourage collaboration; building and maintaining relationships with Waterwise partners, sponsors and members; and assisting with developing winning proposals for funding, in order to deepen the impact we make with individuals, communities and businesses across the UK. The Partnerships and Income Manager will lead on delivery against income targets for our services and events.
Key responsibilities in the role include:
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Generating income for Waterwise by retaining existing partners, recruiting new partners, selling sponsorship opportunities, and increasing engagement and investment in Waterwise membership and services
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Researching and identifying new business development leads in line with Waterwise’s commercial strategy
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Building and maintaining an active pipeline of commercial and partnership opportunities to drive income
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Conducting market and competitor research and engagement to ensure we have a clear understanding of customer needs and align our services to meet those needs
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Conducting lead generation and lead nurturing activities, including representing Waterwise at events and conferences, reaching out to potential new partners by email, phone or social media, and conducting introductory meetings with potential sponsors, members and partners
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Acting as account manager for Waterwise partners, (working alongside the Membership and Marketing Manager who manages member relationships), leading on administration such as ensuring Salesforce CRM is up-to-date, conducting Waterwise’s ethical screening process for potential partners, managing partnership agreements and payments
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Working with the Memberships and Marketing Manager to design and implement communications to demonstrate how partnering with Waterwise offers value for money and delivers against ESG commitments
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Working on grant funding proposals and project bids
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Working with the wider team to assist in the development of content for our newsletter, social media, blogs, trade media and press
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Assisting the team with organising events (e.g. Waterwise annual conference)
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Attending conferences, seminars and meetings to represent Waterwise
The above is not an exhaustive list of activities but hopefully gives you a sense of the role and requirements.
Partnerships and Income Manager Person Specification
We need someone who is proactive and a self-starter, with exemplary communication and relationship building skills.
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Target-driven and commercially-minded, with a proven track record of income generation through sales, sponsorship and grant funding
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Experience in business development, sales, commercial services or relationship management roles
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Experience in writing successful new business proposals, compelling pitches and funding bids
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Good interpersonal skills to work collaboratively with a range of stakeholders and forge great relationships inside and outside of the organisation
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Ability to approach new leads with confidence, including making ‘cold’ introductions to new organisations
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Excellent networking skills and confidence to ‘work the room’ at meetings and events
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Strong organisational skills, including the ability to plan and work proactively to meet deadlines
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Proactive and action-oriented approach to achieving income targets and KPIs
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Confident communicator, with excellent written and verbal communication skills and strong negotiation skills
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Ability to positively promote Waterwise and its work
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Ability to work flexibly within a small team that works from home
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Ability to manage own time and prioritise tasks
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Ability to communicate across the team about your work and workload
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Commitment to equity, diversity and inclusion and wellbeing
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Eligibility to work in the UK
Benefits
At Waterwise the wellbeing of our employees is our number one priority. To recognise the fantastic work our team does in driving water efficiency, and to support their wellbeing, we have a wide range of employee benefits, beyond statutory commitments. These include:
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Positive, values-based environment and an inclusive culture where it feels safe for employees to say ‘no’ on grounds of workload
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Strong emphasis from CEO on wellbeing and workload management
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Homeworking and a small allowance for occasional shared office working
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Four Day week - being paid full-time but working 80% of this (or pro rata equivalent), in exchange for using tools to work efficiently - for full-time employees this equates to a day off every week, in addition to annual leave
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Flexible working
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Part-time working
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27 days annual leave per annum for full-time employees (or pro rata equivalent for part-time colleagues), plus Bank Holidays (pro rata’d to 22 days full-time equivalent as we work a Four Day Week)
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Death in service benefit at x2 of salary
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Paid chartered and professional memberships
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Individual and team training budgets
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Maternity leave and maternity adoption leave beyond statutory
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Childcare costs for activities undertaken outside normal working hours
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Sickness pay beyond statutory
Equity, diversity and inclusion
At Waterwise, we’re committed to driving equity and preventing discrimination at work and in the work we do. We know that simply having a diverse workforce is not enough. We want to create an inclusive environment within Waterwise and in our work and events, where everyone can contribute their best and develop to their full potential. We celebrate and value how different everyone is, and we work hard to ensure everyone is treated with dignity and respect. This aligns with our ‘People’ value that we will prioritise staff wellbeing, and will be an inclusive, kind and positive team.
We are committed to treating all current and prospective employees fairly and to ensuring that our workplace and employment practices are free from discrimination, harassment or victimisation on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply. Everyone in our team has a role to play in helping Waterwise become more diverse and inclusive, and we hope you will join us for this next stage in our journey - for this role we therefore particularly encourage applications from candidates who are likely to be under-represented in Waterwise’s workforce. These include people of the global majority, LGBTQI+ people, and men.
We want to ensure that our recruitment process is inclusive of and accessible for everyone. If you are interested in applying for a role with us and think you may need some additional support or reasonable adjustments made to any part of the recruitment process, please get in touch.
How to apply
To apply for this role, you will need to answer role-related questions. Please provide evidence and examples from your work history or other aspects of your life to answer the questions and demonstrate how you meet the criteria required. Please refer to the person specification when you are doing this.
Our goal is to remove bias from the hiring process and so rather than asking you for a CV and cover letter, we have set up role-related questions which will allow us to assess your approach to a problem and understand what knowledge and skills you have. Your answers will be anonymised, randomised and reviewed by the selection panel. We will use these scores to shortlist for interviews. We also think giving feedback is incredibly valuable for candidates, so at the end of the process, you'll see how well you performed during the application process.
The closing date for applications is 23:59pm on 31st August 2025. There will be a two-stage interview process. First interviews will be held on 17th September 2025 and second interviews will be held on 29th September 2025. First interviews will be held online via Zoom and second interviews will be held in person in Birmingham (venue TBC).
Waterwise is the leading independent voice in the UK for using water wisely, for the benefit of people and the planet.

The client requests no contact from agencies or media sales.
Location: You can be based near one of the following office locations - Birmingham, Cardiff, Glasgow, Liverpool, London, or Newcastle.
We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.
Your office is where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected.
Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours and/or flexitime.
Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given.
Ideal start date: ASAP, as agreed with candidate
Purpose of the Role:
As a key leader within our Partnerships and Income Development team, you will be responsible for creating, developing and delivering the Social Mobility Foundation’s Employer Programme – how we inform, influence and positively impact employer-led social mobility, and a source of income generation.
Reporting to the Head of Partnerships and Income Development, you’ll be the custodian of the Social Mobility Employer Index (SMEI) – our annual benchmarking and assessment tool for how UK employers recruit, retain and develop talent from all socioeconomic backgrounds and build inclusive workplaces. You'll have full product ownership, managing the delivery lifecycle from end-to-end: from marketing, to pipeline development and entrant submissions, data analysis, reporting and evaluation, as well as ongoing development and improvement.
In addition, by collaborating with existing partners who offer pro-bono consultancy, you’ll scope, develop and deliver new products, resources and services that equip employers with the knowledge and practical tools to improve social mobility in the workplace.
We’re looking for someone who is willing and able to move easily between strategic thinking and hands-on delivery, and is excited about taking full ownership over this important work. Combining a passion for delivering our mission with keen commercial acumen, high attention to detail and project management skills, this is a unique chance to make a big impact on social mobility in the UK.
Key Responsibility Areas
- Product ownership and project management
- Product and service development
- Quality standards
- Customer service and value proposition
- Stakeholder management
- Systems and processes
- Team development and collaboration
- Line Management (Matrix structure)
Please review the attached pdf for the full job description.
Person Specification (Knowledge, skills and experience required)
Project management and product development
- Demonstrable experience designing, delivering and developing programmes, products and/or services that meet organisational needs
- Demonstrable experience in project management, shaping long-term strategy while managing day-to-day operations and delivery
Stakeholder engagement
- Strong interpersonal and communication skills, with experience building and managing relationships
Policy and data skills
- Understanding of issues related to social mobility, diversity and inclusion, or workforce development
- Understanding of and/or experience in benchmarking tools, indices or assessment frameworks
Commercial and customer service
- Demonstrable experience in managing pipelines and/or stewarding customers, demonstrating excellent customer service skills and a high attention to detail
- Confidence in public speaking, presenting or facilitating workshops with professional audiences
IT skills
- Experience using Microsoft Office
- Experience of using or understanding of CRM software to effectively support pipeline and partnership management e.g. Salesforce
- Experience of or understanding of managing and using digital platforms for programmes, products and/or services
Please review the attached pdf for the full person specification.
How to Apply
Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59pm, Monday 25th August:
- A cover letter (500 words maximum) outlining why you would like to work at the Social Mobility Foundation and why you are a strong candidate for the role, including specific examples from your experience and skills.
- A short statement answering the following question: “Tell us about a time where you played a key role in securing or growing a funding opportunity or partnership. How did you find the opportunity, and what was your approach to writing the proposal and stewarding the relationship? What impact did it have, and what did you learn?” (500 words maximum)
Please note that generic applications and CV’s will not be considered.
We unlock potential, broaden horizons and create opportunities for young people



The client requests no contact from agencies or media sales.