Community development project manager jobs
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are recruiting an Employment Advisor to join our IPS service, you will be based in Barking and Dagenham, working 35 hours per week and co-located in a mental health treatment team within the Borough. This service closely to the principles of the IPS model in supporting people in to employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment.
Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.
You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.
You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.
You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led. You will also be working to targets whilst maintaining a high-quality service.
If you would like to discuss this role please see the Job Description for contact details.
Please click apply to send your CV and answer the screening questions (cover letter optional).
Staff benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 30 days annual leave plus paid public holidays (FTE).
Working Well Trust is an equal opportunities and Confident about Disabilities.
Closing date: Thursday 6th August (11pm). Please note, we will be actively interviewing during this time and may close the vacancy early.
Telephone interviews: 11-14th August (please note you may be contacted prior to the deadline.)
Final Stage interviews: 21/22 August
Please upload your CV and answer the screening questions, the cover letter is an optional addition. Please make sure you have highlighted in your application how you meet the person specification for this position.
The client requests no contact from agencies or media sales.
Salary: Grade 5 - £37,181 per annum pro rata
Contract: Fixed term from June 2025 – end of December 2027
Hours: Part time – 30 per week
Location: Newcastle/South Tyneside
Closing date: Tuesday 29th July 2025 at 11.30 pm
Please note that the role is being advertised as Housing Team Leader but an appointment the job title will be Team Leader.
Do you have proven experience of day-to-day staff and service management, including casework support and supervision? Then join Shelter as a Team Leader and you could soon be playing an important role at the heart of our North East Hub.
About the role
The role of Team Leader is essential to the day-to-day management of the Hub and, in particular, to support and oversee the new Housing First Service for South Tyneside. Ensuring we deliver a high quality service, we will rely on you to lead and supervise the staff and volunteer team to deliver support to up to 14 people at a time in line with the Homeless Link Housing First Principles. Supporting the Hub’s strategic lead and management team to deliver our strategy locally will be important too, using local data, activism and representations to decision makers to bring about positive change for the people of the North East. You will do all you can to ensure we provide an excellent quality service that meets the needs of those who need our help and that everyone has access to a safe and affordable home.
About you
You will need experience of working with people experiencing exclusion and multiple disadvantage and in a multi-disciplinary context with partners, community groups and other agencies. You have demonstrable experience of staff and service management, casework support, risk management, supervision and safeguarding, as well as delivering and managing support projects and/or contracts. If you have experience of Housing First and mobilising contracts this would be an advantage but is not essential.
Benefits
In return we offer a competitive salary and a wide range of benefits, including 30 days of annual leave (pro rata for part time colleagues), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
About the team
Shelter North East has been supporting people in the region for over 25 years and provides advice over 12 local authorities. We are made up of an advice team, legal team as well as support services which include Housing First and DIY skills service, as well as an administration team. National staff based in the hub include a Community Fundraiser and Community Organiser, Lived Experience Officer and Business Development Manager.
We aim to bring about systemic change through our work with clients, training for our partners and volunteers and using evidence to bring about housing procedural and policy changes for people in the North East.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
How to apply
Please click ‘Apply for Job’ on the advert. You are required to fill in an application form with responses to the following four points in the ‘About you’ section of the job description of no more than 950 characters each. Please provide specific examples following the STAR format. The points will be labelled Knowledge and Experience points 1, 2, 3 and 4 on the form.
• Experience of day-to-day staff and service management, including casework support, managing risk, safeguarding and supervision.
• Experience and knowledge of delivering and managing support contracts/projects.
• Experience of working with people experiencing multiple disadvantage.
• Experience of working in a multi-disciplinary context with partners, community groups and other agencies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Exciting Opportunity: Join West London Centre for Counselling as a Trainee Couples Counsellor (NHS Recruit to Train Programme)
West London Centre for Counselling (WLCC) is pleased to offer an excellent opportunity to join our team through a full-time, salaried NHS Recruit to Train position.
Successful candidates will:
- Be employed by WLCC
- Join the Tavistock Relationships training programme
- Begin training as part of the September 2025 cohort and complete by September 2028.
About the Programme
Building on the success of previous cohorts, NHS England is funding new opportunities starting September 2025.
This three-year programme offers:
- Full tuition coverage
- Salary support funding
- Completion of foundation-level counselling training
- Specialist NHS Talking Therapies modality training in Couples Therapy for Depression (CtfD)
Funding
NHS England funds:
-Full tuition fees across the 3-years of the programmes
-Salary support to cover the salaries across the 3-years of the programme:
· Year 1- Band 5
· Year 2 & 3- Band 6
Important Eligibility Information
- These are training roles, and candidates must remain in the funded Recruit to Train post to retain their place on the course—and vice versa.
- If you are ineligible for the course, you cannot be offered the role.
- If you withdraw from the employment offer after accepting a course place, you will not be permitted to join the course.
Course structure and requirements
The National Curriculum for High Intensity Psychotherapeutic Counselling within NHS Talking Therapies for anxiety and depression outlines the full details of the course structure. To summarise, the following outlines the key training requirements:
· A 1-year core psychotherapeutic counselling foundation level training, which also introduces the chosen NHS Talking Therapies modality. Following sign off for readiness, trainees can begin to practice at West London Centre for Counselling with people with mild to moderate depression
· Followed by, a 2-year post-graduate diploma (PGDip) in psychotherapeutic counselling (minimum 120 credits at Level 7)
· A minimum of 450 supervised client hours gained within a NHS Talking Therapies service
· A minimum of 450 training hours (skills and theory)
· A minimum of 50 personal therapy hours
· A minimum of 90 minutes of training supervision to every six hours of client work (or the equivalent for group supervision), or 90 minutes per week if they have completed less than six hours of client work in the week
· NHS Talking Therapy services will be responsible for supervision on site, including oversight of case management, clinical governance and management supervision in line with the supervision requirements of the NHS Talking Therapies for anxiety and depression manual.
· An average of two to three days per week of clinical practice in NHS Talking Therapies services
· Individual accreditation (professional registration) with a professional body in line with the NHS Talking Therapies for anxiety and depression manual (see the manual for more details)
Key Dates
· Application deadline: 18th August 2025
· Interviews: Week commencing 25th August 2025
· Course start date: 29th September 2025
Selection process
Selection processes including shortlisting and interviews will be carried out jointly by West London Centre for Counselling and Tavistock Relationships (training provider). Successful applicants will need to meet both the requirements of the employing service’s job description and person specification, and the training provider’s entry requirements. The recruitment process to identify the trainees for this psychological role will be collaborative and values based. This is to ensure that trainees recruited can meet both service expectations but also the educational requirements for the 3-year pathway.
The client requests no contact from agencies or media sales.
eLearning Technician
We have an opportunity for an eLearning Technician to provide support for the development and delivery of online products and services and provide support for the Learning Management System (LMS).
Join a Great Place to Work certified employer!
Position: eLearning Technician
Location: Huddersfield/Hybrid
Hours: Full-time, 37 hours per week
Salary: £26,520 per annum
Contract: Permanent
Benefits: Include 26 days’ holiday, rising to 30 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns
Close Date: 19th August 2025
The Role
Working closely with the eLearning Developer, IT Team, wider organisation and suppliers, you will maintain the LMS and training systems, and create, develop, build and maintain e-Learning courses and content.
Main duties include:
- Create and maintain high quality eLearning courses and content
- Suggest creative ideas for the design of online course material
- Evaluate eLearning customer feedback and use it to inform future design and development.
- Administer the learning management system (LMS) including maintaining user data.
- Problem resolution, act as first line support for LMS issues
- Understand and apply the principles of GDPR, Data Protection Act and security of data.
- Regularly keep abreast of emerging technologies
- Work with the IT team and other internal stakeholders to develop and manage key projects and services.
- Identify any time or cost savings initiatives.
About You
We are looking for someone with strong technical skills and familiarity with eLearning platforms and a commitment to and appreciation of quality customer service.
You will have relevant, practical experience of:
- eLearning platforms
- eLearning packages
- Working in a customer facing support role
To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.
About the Organisation
The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.
The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.
The organisations is proud to be recognised as a Great Place To Work® certified employer. This means employee feedback has determined that they offer a fantastic employee experience with a strong sense of community and workplace pride. This certification is a significant achievement, and the team are incredibly proud that it’s employees feel so positively about their experiences working at the organisation.
You may also have experience as an eLearning Officer, eLearning Support Technician, eLearning Technician Assistant, Learning Officer, Learning Support Technician, Learning Technician Assistant, Training and Development Officer, Learning and Development Officer. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting time to be at Battersea at the start of a new five-year strategy for the charity as it seeks to scale up and deliver new services and partnerships that will help it in its mission to help more dogs and cats, creating lasting change for animals and those who care for them, wherever they are. Earned media and PR is crucial to help Battersea build its visibility awareness, and relevance to new and existing audiences to support engagement with our strategic aims. The PR team play a key part in telling our story, shifting public attitudes, and generating support.
We need a confident, dynamic and enthusiastic Press / Media Officer to help us drive visibility, affinity, and relevance amongst new and existing audiences. They will ensure Battersea maintains a high profile and strong, influential voice by working closely with the media and delivering quality proactive and reactive media activity that supports the charity’s strategic aims to help more animals. This role will focus on promoting the work Battersea is doing to help animals not just at our three centres, but also across the UK and overseas.
Responsibilities will include responding to press enquiries and working with production teams, as well as supporting the wider Marketing & Communications directorate on the delivery of integrated campaigns and PR plans that support our animal welfare campaigning (Our Voice), our brand platform ‘We’re all in for them’, our global programmes strategy, our income generation activity, and our sector and corporate partnerships.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 5th August 2025
Interview date(s): 13th August 2025 (1st round) & 21st August 2025 (2nd round)
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Role Summary
This senior leadership role will oversee the strategic planning, management and reporting of the Natural History Museum’s major fundraising campaign NHM150, the campaign to raise £150m to revitalise our South Kensington home ahead of our 150th anniversary. The successful candidate will combine exceptional relationship-building skills with proven campaign management expertise to support the Development team’s fundraising objectives. Reporting to the Director of Development the post-holder will lead a team of development professionals to deliver insightful prospect research, manage systems for donor journeys and lead on excellent donor stewardship for the Development team. They will also manage the continuous improvement of the Development CRM and ensure that excellent income processing and reporting systems are in place. A key member of the Development Group’s Senior Leadership Team, the post-holder will work with colleague across the Museum to ensure that the NHM150 Campaign and major funding bids are aligned with the Museum’s wider strategy and operating plan.
Main tasks and responsibilities
Strategic Leadership & Planning
- Support the development of campaign strategies aligned with organisational priorities and timelines
- Work with the Director of Development and the heads of fundraising to establish fundraising goals, metrics, and benchmarks for campaign success
- Create detailed campaign plans including case statements, prospect identification, solicitation strategies, and timeline management
- Collaborate with executive leadership and NHM150 Fellows to continue to refine campaign objectives and messaging
Campaign Execution & Management
- Manage campaign logistics including, communications, materials development, and donor cultivation activities
- Liaise closely with the Head of Special Events to ensure that NHM150 projects and donors are at the heart of NHM hosted events
- Coordinate cross-functional teams including development staff, communications, finance, and external consultants
- Monitor campaign progress against established metrics and adjust strategies as needed
- Ensure compliance with all regulatory requirements and organisational policies
Prospect Research and Stewardship
- Lead the prospect research function responsible for identifying major gift and partnerships prospects including individuals, foundations, corporations, and government entities
- Develop and lead prospect tracking and management systems ensuring excellent cultivation and solicitation plans are in place across the Development function
- With the support of the Director of Development’s Executive Assistant coordinate volunteer engagement and peer-to-peer fundraising activities
- Lead the stewardship function, ensuring that Development wide policies are developed and implemented and that these are coordinated with colleagues across the Museum, and that donors are recognised and stewarded to the highest standards.
Development Operations
- Ensure the accurate and timely processing off all Development income, liaising closely with colleagues in Finance to improve and maintain accurate and insightful reporting to improve planning.
- Manage the smooth and effective running of Development Group’s CRM (Raisers Edge) ensuring compliant, accurate and effective systems
- Ensure the Database and Reporting Manager oversees a pipeline of donor data screening, cleaning and segmentation in order to ensure accuracy, consistency and functionality of data, and that clear and accessible training and procedures are in place for and delivered to database users
- Ensure accurate and timely management of the Development Group’s corporate expenditure, including CRM supplier, membership bodies and regulatory costs.
Team Leadership & Development
- Lead and mentor a team of development professionals, providing guidance on campaign strategies and donor management
- Recruit, train, and supervise campaign staff and consultants as needed
- Foster a collaborative team environment focused on achieving campaign objectives
- Provide professional development opportunities and performance management for direct reports
What we’re looking for
Essential
- Experience of working strategically and contributing to the development and implementation of organisational strategy and business planning within a not-for-profit/fundraising environment
- Experience of analysing, interpreting and communicating complex management information to senior stakeholders, including developing and monitoring effective KPIs
- Experience of developing and managing fundraising plans and income and expenditure budgets
- Experience of financial processes relating to fundraising, such as Gift Aid, target setting and monitoring
- Experience of delivering excellent stewardship to diverse donor constituencies
- Experience of working with fundraising databases such as Raiser’s Edge and Microsoft Dynamics
- Experience of leading multi-functional and high achieving teams to deliver excellent results, including motivating and coaching staff and dealing effectively with any performance issues
- Educated to degree level or equivalent
Desirable
- Experience working with diverse donor constituencies including individual major donors, foundations, and corporate partners
- Experience of working with international fundraising communities and mechanisms
- Experience of contributing to and implementing corporate governance policies and procedures, including risk management and information and records management
- Experience of managing supplier relationships effectively
- Experience working collaboratively with board members, volunteers, and senior leadership
Skills and abilities
- Excellent interpersonal and stakeholder management skills, persuasion and influencing skills and the ability to build good relations both internally and externally
- Strong project management capabilities with experience managing complex, multi-year initiatives
- Proven ability to develop compelling cases for support and fundraising materials
- Experience with fundraising database management and prospect research tools
- Strategic thinking and analytical skills with ability to interpret data and adjust strategies accordingly
- Outstanding written and verbal communication skills for diverse audiences
- High level of computer literacy, including Word, Excel and PowerPoint
- Demonstrated ability to lead and motivate teams toward ambitious goals
- Strong organizational and time management skills with ability to manage multiple priorities
- Resilience and persistence in pursuit of fundraising objectives
Key information
Salary: £55,000 per annum, grade 3
Hours: Full time, 36 per week
Contract: Permanent
This role operates on a hybrid model, and it requires at least 2 days of working on-site at South Kensington.
All positions at the Natural History Museum are conditional subject to
receipt of:
- Proof that you are legally entitled to work in the UK
- A Basic Disclosure Check from the Disclosures and Barring Service (DBS)
- Satisfactory references covering the last 3 years of your employment or education
- Health clearance
The Museum supports flexible working.
Our benefits
In addition to competitive salaries, we offer a wide range of benefits to help you thrive both personally and professionally.
Wellbeing and work-life balance
- Generous annual leave allowance of 27.5 days holiday plus public holidays
- Enhanced sickness pay to support you through periods of illness
- Wellbeing provision including Mental Health First Aider support and regular learning sessions on wellbeing topics
- Flexible working and hybrid working arrangements where the role allows
- A 24/7 employee assistance programme including face to face counselling sessions
- Occupational health advice and support
- Eye care vouchers for display screen users
- Supportive policies to help you manage life events, for example becoming a carer, menopause, transitioning at work
Financial
- Generous defined contribution pension scheme with employer contribution up to 10% of salary
- Life insurance that will pay 4 times your salary to a beneficiary in the event of your death in service
- Season ticket and cycle loans to help you spread the cost of cycling to work
- Rental deposit loan scheme – to help you spread the cost of a deposit on a rental property
- 20% discount in our NHM shops both online and in store
- Discounts in our on site restaurants and coffee shops, and use of our staff canteen at South Kensington
- Discounts at local shops and restaurants within the South Kensington area
Cultural and lifestyle
- Free entry with your NHM staff pass to a wide range of museums and galleries across London and around the UK
- Every staff member is entitled to 10 complimentary tickets each year to give to friends and family
- Access to the Civil Service Sports and Social Club for a small monthly fee, offering a range of benefits such as discounted tickets to visitor attractions and gym membership discounts
- Access to the NHM Sports and Social Association for a small fee which provides access to our fitness centre at South Kensington and a range of activities and clubs including football and yoga
Family friendly
- Enhanced pay for maternity, paternity and adoption leave
- Flexible working and hybrid working arrangements where the role allows
- Supportive policies to help you manage fertility treatment
- Paid special leave to help you manage unexpected life events or to make caring arrangements
How to apply
To apply, please complete an online application through our recruitment portal.
The closing date for applications is 29 July 2025.
First stage assessment for this role is likely to take place in week commencing 04 July 2025.
How we hire
We want everyone to be able to perform at their best throughout our hiring process. We’ve put together some information about how we hire as well as tips for completing your application and taking part in our assessment process. You can find this information on our careers site here.
Reasonable adjustments
We welcome applications from disabled candidates, and are committed to adapting our recruitment processes to make sure all candidates can perform at their best. If you require adjustments to our application process or require materials in a different format, contact us.
If you need adjustments to the assessment stage of our hiring process, indicate this on your application form and we’ll contact you before the assessment to put these in place.
We’re part of the Disability Confident Scheme and guarantee an interview to all disabled candidates who meet the minimum shortlisting criteria for the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Title :Finance Assistant
Salary: £27,153 to £31756
Location: London
Tenure: Permanent - Full Time
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. We work with our partners and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want
Are you a keen advocate of women and girls’ rights in emergencies?
Are you ready to take the lead in delivering an exceptional supporter experience and shaping the way people engage with one of the UK’s most impactful international charities?
Do you want to combine your finance skills with a role that makes a genuine difference in the world?
Then we'd love to hear from you!
At ActionAid UK, we believe in empowering communities and tackling the root causes of inequality. We are looking for a proactive and detail-oriented Finance Assistant to join our dynamic team in London or Somerset, helping to ensure our finances run smoothly so that we can focus on creating lasting change.
In this role, you will be at the heart of our finance operations, supporting the team with purchase ledger processes, staff expenses, and payment runs. You will build strong relationships with colleagues and suppliers, resolving queries quickly and ensuring that all transactions are processed with accuracy and care. From preparing BACS payments to managing reconciliations and keeping our financial records in order, your work will help us maintain the highest standards of accountability. This is also a chance to grow your skills and career. You will gain hands-on experience across various finance tasks, supported by a team that values professional development and collaboration. Whether it’s assisting with year-end processes or contributing to ad-hoc projects, you’ll play a key part in keeping our finance function efficient and transparent.
We are looking for someone who is motivated, proactive, and keen to learn. You’ll ideally you’ll be working towards or have a degree or AAT qualification or equivalent in experience , strong Excel and MS Office skills, and a sharp eye for detail. Experience with purchase ledgers or charity finance is a plus, but more important is your can-do attitude and ability to work effectively with others.
Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer.
Additional information
Diversity, equality, inclusion and belonging:
Diversity, inclusion and belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from under-represented/marginalised communities.
AAUK is a Disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism finance checks. By submitting an application the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK staff and ActionAid UK representatives to share this commitment. We will not tolerate our staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and company connection days. Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible. If we receive a very high response, we may close the vacancy early and will not accept further submissions.
This is a new post and an exciting time to join The BRIT School team, as we continue to build on our successful corporate partnerships programme.
Joining us now as Philanthropy Officer, you will be at the start of our efforts to build on this momentum, helping the School to realise ambitions as we launch our new Five Year Strategy.
We are looking for someone who has a passion for the ethos and ambition of The BRIT School. As a member of a focused and growing team, you’ll have the autonomy, responsibility and
freedom to bring your own creativity, drive and skills to the role, and to make an impact… not only on our fundraising ambitions, but on the lives of the young artists we support.
We would welcome candidates who are looking to move into corporate fundraising from other fundraising backgrounds, or relevant sales environments; we're also open to people at the start of their fundraising career. We are supportive of - and happy to consider - flexible working arrangements, including hybrid/home working.
The BRIT School is committed to Equality, Diversity and Inclusion, which is the bedrock of our ethos and values.
We look forward to receiving your application, and we hope to meet you soon.
The client requests no contact from agencies or media sales.
ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.
What you’ll do
Since 2019, we have been building a cross-cutting thematic programme using our investor accountability, corporate engagement and public policy toolkit to build a movement to harness the power of the investment system to address commercial determinants of health.
In 2022, we launched Long-Term Investors in People’s Health (LIPH), a cross-cutting programme of work leveraging our toolkit of investor accountability, corporate engagement and policy advocacy. It is one of ShareAction’s largest programmes. Since the launch of LIPH, we have run high-profile campaigns to get large food manufacturers and retailers to improve their health disclosures and sell healthier products via our Healthy Markets Initiative (HMI); recently set up a Clean Air Initiative (CAI); mobilised investors to engage with corporates, the UK government, and standard-setting bodies on issues such as clean air and sick leave policies; and partnered with academics to grow the evidence base on the financial materiality of health. We have ambitious plans to take this work forward and are looking for a new Head of the team to help us do so.
As Head of Health, you will:
- Oversee and contribute to the successful implementation of ShareAction’s strategy to tackle poor health via its LIPH programme, a cross-cutting programme of work leveraging our toolkit of investor accountability, corporate engagement and policy advocacy.
- Lead and motivate a team of 10 staff members and directly line manage at least three of them.
- Ensure adequate risk management and monitoring, evaluation, and learning processes are in place.
- Together with the Fundraising team and Co-Director of Corporate Engagement, be responsible for securing funding for the LIPH programme, including writing funding bids, supporting with relationship management, supporting the coordination of our Funders’ Governance Group, and helping produce update reports.
- Plan, manage and report on budget for the LIPH programme, delegating workstream and campaign budgets where there are appropriate leads.
- Develop and nurture strategic relationships with senior external stakeholders, including funders, journalists, investors, and civil society organisations.
- Act as one of ShareAction’s subject matter experts on commercial determinants of health, keeping your knowledge up to date with developments across academia, civil society, and public policy.
- Act as a media spokesperson for the team and represent it in internal and external forums.
- Work with peers at the “Head of” level to play a leadership role across ShareAction.
If this role sounds like something that would build on your current skill set and engage you, we’d love to hear from you!
What you’ll bring to the team
- Passionate about harnessing the power of the financial system to address poor health across the commercial determinants of health.
- Excellent organisation and project management skills, with demonstrable experience leading ambitious programmes of work.
- Great team player with experience of building, managing and leading a high-performing team based on mutual trust, respect and inclusion and providing mentoring support to more junior members of staff.
- A strategic mindset.
- Comfortable with working autonomously, setting priorities, managing workload and driving delivery against objectives for yourself and your team.
- Excellent communication skills, both written and verbal, and the ability to flex style according to your audience.
- Experience building relationships at a senior level with stakeholders across the private and public sectors, with the ability to understand a range of perspectives and to influence with respect and diplomacy.
- Strong professional knowledge and understanding of the commercial determinants of health and/or of responsible investment.
It would be desirable for you to have:
- Substantial experience leading and/or feeding into an advocacy campaign.
- Previous experience securing philanthropic funding for programmes of work.
- Experience managing budgets.
- Experience speaking directly to the media and representing an organisational position.
- Proficiency with common office software, including Microsoft Office, Outlook, SharePoint, Cascade, and Salesforce.
What we will do for you
We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide an environment for our colleagues to thrive.
Currently, we are pleased to offer:
- A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place, well above the average for UK workplaces.
- Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
- Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression.
- A unionised work environment: our staff have the opportunity to join the union and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
- Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
- An 8% non-contributory pension invested with NEST, who make a range of options available.
- A healthcare cash plan that gives you money back on your healthcare costs.
- An employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
- 25 days’ annual leave plus office closure at the end of the year, ensuring everyone gets time to switch off together.
- Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
- Enhanced sick pay starting at 5 weeks’ full pay from day 1.
- Season ticket loan and cycle-to-work scheme.
We have a formal hybrid working policy in place. As Head of the team, we expect that you will work from the office at least every Tuesday if you are based in London and at least two Tuesdays a month if you are based outside of London. The team holds its weekly meetings on Tuesday morning.
ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities, and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!
For further information and to apply, please visit our website via the Apply button.
Closing date: 9am on Monday, 18 August 2025.
First-round interviews: w/c 25 August 2025.
Second-round interviews: w/c 8 September 2025.
Informal meeting with the team: w/c 15 September 2025.
To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.
Background
The International Rescue Committee (IRC) helps people affected by humanitarian crises to survive, recover and rebuild their lives. We deliver lasting impact by providing health care, helping children learn, and empowering individuals and communities to become self-reliant, always with a focus on the unique needs of women and girls. Founded in 1933 at the call of Albert Einstein, we now work in over 40 crisis-affected countries as well as communities throughout the U.S., Europe and Latin America.
The Global Advocacy & Influence Department is a dynamic team that uses the power of IRC’s ideas to solve the biggest challenges facing IRC’s clients. From the drivers of conflict to the needs displaced people, the team partners with politicians, policy makers and civil society to bring these solutions to life. We take pride in being solutions-oriented and creative. We are precise in our tactics, and messages. We lead change year over year, knowing that system change takes dedicated focus while maintaining the flexibility to respond to emerging needs. Finally, we are collaborative, working not only with programs, strategy, research and innovation, and communications teams across the IRC, but also externally, constantly seeking to new ideas and perspectives from others in the humanitarian sector and beyond.
IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England. In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
Job Overview
As the Advocacy Officer, you are responsible for building the profile, influence and credibility of IRC’s work with UK politicians, political parties and opinion formers on our humanitarian and development issues. You will be delivering our influence strategies and identifying strategic lobbying opportunities and enabling colleagues to exploit them fully through the use of innovative and creative tactics that help IRC stand out in a crowded arena. You will support building critical strategic relationships to help deliver on IRC’s objectives in parliament. You will contribute fresh insights and analysis to inform IRC’s influence approaches, tactics, and messages.
Major Responsibilities:
- Advocacy Strategy: Support in delivering advocacy strategies, collaborating with the Advocacy Manager, policy leads, public advocacy and communications colleagues, to advance IRC’s key advocacy objectives.
- Political and policy monitoring: Analyse and report on relevant political and policy trends and regularly communicate across external relations teams.Expand IRC’s political reach by tracking and analysing shifting government positions, individuals engaging on our issues, and the politics around our issues. Track political processes and profile opportunities / events; including bills, select committee inquiries, and other parliamentary and political developments.
- Stakeholder management: Building and maintaining relationships with a core group of political champions in and around Westminster, whilst raising IRC’s profile and awareness of our positions on key issues among a wider political audience in order to increase our ability to deliver policy change.
- Political engagement: Developing and providing regular written or oral briefings to MPs, Peers, government officials, and other decision makers on key policies and campaigns. Producing specific asks to parliamentarians on a regular basis – parliamentary questions, debate contributions etc.
- Communications: Provide market and audience expertise to communications team to craft public advocacy in the UK. Support team in developing communications strategy and develop materials for advocacy targets, including digital/social content and take actions.
- Teamwork: Support a positive team culture by acting openly and collaboratively, supporting colleagues in their work and sharing credit with others where appropriate.
- Steward Gender Equality, Diversity and Inclusion: both in the culture of IRC, as well as in the policy solutions we develop and the ways we wield influence.
Key Working Relationships:
Position reports to: Advocacy Manager
Internal contacts: Policy and Advocacy colleagues, Communications, Technical Excellence leads; International Programs leads, External Relations Department
External contacts: Parliamentarians, government officials, key opinion formers, think tanks and sector colleagues in the UK.
Job Requirements:
Work experience:
- Experience in delivering advocacy strategies in the UK. 2 years + of experience working on development and humanitarian issues.
Demonstrated skills and competencies:
- Proven success in delivering successful strategies that influence/impact on legislative and executive policy.
- Good understanding of relevant the UK’s political structures and processes, and familiar with leverage points within these institutions that can be targeted to achieve policy change objectives.
- Ability to innovatively and creatively apply influencing techniques and tactics to consistently make IRC stand out from the crowd in Westminster, Whitehall and with other key international stakeholders.
- Knowledge of development and humanitarian issues in the UK.
- Demonstrated ability to communicate and collaborate successfully with parliamentarians and colleagues in the humanitarian and development fields.
- Strong writing skills and the ability to translate sophisticated material and data into coherent narratives that resonate with policymakers.
- Experience of developing effective working relationships with colleagues, and working collaboratively in multi-disciplinary project teams.
- Ability to work quickly against deadlines.
- Initiative and ability to work independently on fast-paced issues, and balance competing demands.
Are you experienced in trust fundraising and ready to help make a meaningful impact?
We're looking for a Trusts Fundraising Officer to join our Income Generation team at the Motor Neurone Disease (MND) Association. You'll help secure funding from charitable trusts and foundations, supporting our vital work and strategic goals. You'll manage a portfolio of funders, develop new opportunities, and create high-quality proposals that bring our work to life. You'll also build strong relationships across teams and ensure accurate and timely reporting.
This is a great opportunity for someone who enjoys writing strong, impactful proposals and is keen to be more involved in building relationships, both internally and externally. You'll be supported by a collaborative, friendly team and given a diverse portfolio with the chance to shape our future approach and influence how we work. We're looking for someone who brings a thoughtful, tailored approach to trust fundraising, and who is excited by the opportunity to help us grow.
Key Responsibilities:
- Manage a portfolio of charitable trusts and grant-making bodies to achieve income targets
- Research and identify new funding prospects
- Develop clear, well-structured proposals for low- and mid-value funders
- Build strong internal relationships to support collaborative working
- Deliver timely and accurate reports and updates to funders
- Provide excellent stewardship to funders to support long-term engagement
- Maintain accurate and consistent records of fundraising data
- Contribute to wider team targets as part of the High Value team
About You:
- Proven experience of trust fundraising, meeting income targets
- Strong writing skills, with the ability to tailor content for different funders
- Confident in identifying and researching suitable funding opportunities
- Able to build and maintain positive working relationships internally and externally
- Highly organised and able to prioritise a varied workload
- Strong attention to detail
- Comfortable working both independently and as part of a team
- Skilled in using Microsoft Office and CRM systems (Dynamics 365 experience is desirable)
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week with the flexibility to attend more regularly in line with business needs. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Demonstrate your experience in trust fundraising, including examples of securing income against set targets and identifying new funding opportunities.
- Provide evidence of writing compelling, tailored trust proposals and working collaboratively with colleagues to develop strong cases for support.
- Highlight your ability to build and maintain effective relationships with funders and internal teams, and your skills in written communication and teamwork.
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
The client requests no contact from agencies or media sales.
The Woodland Trust is looking for a Systems Accountant to develop system improvements, process efficiencies and report capabilities.
The Role:
• This role is key to helping us develop our finance systems throughout the organisation.
• You’ll develop, maintain and operate Unit 4 ERP.
• You’ll lead the strategic development of the finance systems and provide technical support when implementing changes into the organisation.
• You’ll design finance system application configuration.
• You’ll identify and analyse problems encountered by end users of the system.
• You’ll plan and organise activities for the team to motivate and mentor them to meet the current and future requirements of the system under remit.
• You’ll collaborate with other departments to develop both internal and external systems.
• You’ll lead application security and administration of user settings such as access rights, setting up users and amending system parameters.
• You’ll lead and manage all aspects of user training including creating training courses, delivering training to staff, develop training manuals and support users following the training.
• This role is an 18 Month contract with the potential to extend or to be made permanent.
• This role includes a mix of working from home and at our main office in Grantham, Lincolnshire. Visits to Grantham would be required no more than once a month on average.
The Candidate:
• You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count.
• You’ll have experience in developing and maintaining finance systems in a complex organisation.
• You’ll have a strong understanding of Unit 4 ERP with experience as an end user and in providing technical support.
• You’ll have strong communication skills with the ability to work with internal and external stakeholders throughout the organisation.
• You’ll have experience maintaining finance system application administration and functionality.
• You’ll have strong project management skills with the ability to handle multiple streams of workflow.
• You’ll have experience training staff and users on new systems, providing material and follow up support.
• You’ll have knowledge of MIS Systems and system application configuration and design.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply. Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Even if you don't meet every requirement of the role, we would encourage you to apply.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held via Microsoft Teams.
The client requests no contact from agencies or media sales.
Do you want to support people with mental health issues? Are you calm, non-judgemental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Job title: Hospital Mental Health Outreach Worker (Bounce Back)
Reference Number: 294
Reports to: Team Lead
Contract: One year
Hours: 37.5 hours per week (Full time, Monday – Friday)
Salary: £26,000 - £27,000 per annum depending on skills and experience inclusive of Outer London Weighting (OLW)
Based: Letchworth Wellbeing Centre/Lister Hospital
About the Project
Herts Mind Network (HMN) has formed a partnership with Hertfordshire Partnership Foundation Trust (HPFT) to deliver a one-to-one outreach service for people who are in hospitals across Hertfordshire.
About the Role:
- To receive referrals from the staff at Lister Hospital.
- To manage and prioritise all administration tasks associated with the service.
- To build strong relationships with staff at Lister Hospital and Mental Health Teams across Hertfordshire.
- To work in partnership with other agencies.
- To establish a strong presence on the ward, working at the hospital when required.
- Ensure a direct community service is in place which encourages, motivates and builds patients self-esteem and confidence. This will include goal setting and support with social and practical skills development.
- To assist patients to access appropriate services and community resources within the local community, accompanying patients to attend appointments where this aids ongoing recovery.
- To work with key staff within the hospital to ensure that vulnerable person’s cases are monitored and risks evaluated.
- To work with HMN staff in other services in order to make onward referrals to other projects.
- Liaise with appropriate HPFT staff to ensure that individuals are assessed for personal budgets to support with any longer term needs.
- Support individuals to develop sustainable local social networks, both through our HMN Wellbeing Centres and other community services and resources.
- Potential annual leave cover for STaR Worker role
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Cash plan health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
- Eligibility for blue light card.
Being able to drive and having access to your own vehicle is essential for this role.
Closing date for receipt of applications is Monday 11th August at 5pm.
Interviews to be held on Thursday 14th August at our Letchworth Wellbeing Centre
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.
Various locations across Liverpool
About the Role
• Provide welfare benefits advice in person and via digital channels
• Provide outreach advice in Torus Foundation, Citizens Advice buildings and home visits
• Provide advice and case updates to Torus Foundation staff members via a staff helpline
• Attend Torus Foundation and community events as appropriate
• Research and explore options and implications so that clients can make informed decisions using Citizens Advice resources
• Act for the client where necessary using appropriate communication skills and channels.
• Complete benefits checks when appropriate and deal with benefit advice issues covering welfare benefits applications including initial claims and complete any relevant assessment forms, challenging decisions including mandatory reconsiderations, appeals up to and including representation at tribunal hearings and complaints and queries
• Assist with relevant general advice queries, referring internally or to other specialist agencies as appropriate.
• Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
• Ensure that all work meets quality standards and the requirements of the funder
• Meet individual performance targets and engage positively in discussions with line manage to maintain required levels.
• Keep up to date with legislation, policies and procedures and undertake appropriate training
• Support our research and campaigns work through various channels including case studies, data collection and client consent
• To work as part of the Torus Foundation project team and contribute to effective service provision.
General
• Attend relevant internal and external meetings as agreed with the line manager
• Keep up to date with Citizens Advice Aims, policies and procedures and ensure these are followed.
• Ensure that work reflects and supports the Citizens Advice service's equality, diversity and inclusion strategy.
• Abide by health and safety guidelines and share responsibility for your own health and safety and that of colleagues.
• Identify own learning and development needs and take steps to address these with your Line Manager, including engaging in team meetings and supervision sessions.
• Carry out any other tasks within the scope of the post to ensure the effective delivery and development of the service.
Requirements
1. Knowledge and experience of the benefits systems, including minimum of 12 months experience of carrying out welfare benefits advice
2. Basic knowledge of multiple general enquiry areas to aid with identifying emergencies and making referrals where appropriate
3. Experience of providing multi-channel advice
4. Ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings with them
5. Ability to interpret complex information and convey it in a way that is understandable to clients.
6. Good ICT knowledge with an ability to support clients with their online claim application
7. Ability to develop and maintain positive working relationships with a range of partnership organisations to support Torus Foundation tenants.
8. Assist with research and campaigns works by providing information about clients’ circumstances
9. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.
10. Ability to meet high targets and excel against objectives.
11. Ability and willingness to work both on own initiative and as part of a team.
About us
Citizens Advice Liverpool in partnership with Citizens Advice St Helens and Citizens Advice Warrington are delivering a Welfare Benefits, Debt and Budgeting Advisory Service to Torus Housing tenants.
The Welfare Benefits Caseworker is responsible for delivering a comprehensive Welfare Benefits Advisory Service to individuals and families in need. The caseworker will provide support and guidance to clients in understanding and accessing welfare benefits, ensuring they receive the appropriate financial assistance and support, including support with welfare benefits mandatory considerations, and appeals. The role requires a thorough understanding of welfare benefits regulations and policies, excellent communication and advocacy skills, and a strong commitment to improving the well-being of individuals and communities.
Right now, millions of people across the UK are struggling to make ends meet. Whether it’s skipping meals, choosing between heating and rent, or facing unexpected expenses without a safety net — financial insecurity is a daily reality for far too many. At Turn2us, we’re here to change that. We support people in financial crisis to access the help they need and to build long-term financial security.
Every year, we reach millions through our practical tools like our Benefits Calculator and Grants Search, and we provide direct support through our Helpline and grant programmes. We work alongside people with lived experience of poverty to influence policy, shift public narratives, and tackle the root causes of financial insecurity.
Turn2us is serious about tackling financial insecurity both at scale and at its roots. We understand that the measurement and evaluation of our all of our work is absolutely vital to achieving this and helping people thrive. As Head of Impact and Evaluation, you will be responsible for maintaining and evolving frameworks that help all colleagues understand and enhance our impact. This role will support Team Heads and Directors in decisions about prioritising work and assessing innovations that advance our vision of financial security for all. You will also work closely with the Policy Team and external partners on research that deepens our understanding of poverty and financial insecurity, while leading a dedicated team to scale and replicate effective solutions.
We’re looking for someone who sees impact not as a back-office function but as a transformative enabler of our mission. Naturally we want you to bring deep technical expertise, but also empathy, curiosity, and the leadership skills to bring others with you. This role isn’t just about ticking boxes and meeting funder paperwork requirement. It’s about supporting innovation, making crucial decisions about where we focus our efforts, and unlocking the insights that help us deliver a more just and secure society.
We know that Turn2us will benefit from leaders with new perspectives and ways of thinking, so we’re actively encouraging broad interest from impactful leaders who bring transferable skills from a wide range of backgrounds- whether commercial, from civil society, government or education. But an ability and curiosity to learn is key, as is the confidence to acknowledge the things that you don’t know.
This is a genuinely exciting and critical role: for our staff, our partners, and most importantly, the people for whom our organisation exists. We are always eager to receive approaches from people with lived experience of financial insecurity. If you can demonstrate a clear commitment to our values and ethos, and a deep personal commitment to our vision, we’d love to hear from you.
To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. Applications should include a CV and covering letter. If you would like an informal discussion about the role, please email Mark Crowley at Tall Roots.