Community Outreach Team Leader Jobs in Coventry, West Midlands
BACKGROUND
CARE’s vision is to seek a world of hope, inclusion, and social justice; where poverty has been overcome and people live in dignity and security. CARE puts gender equality, diversity, and inclusion at the centre of all we do because we know that we cannot overcome poverty and social injustice until all people have equal rights and opportunities. CARE’s Vision2030 places gender equality at the heart of our ambitions and it radiates through all our work at the level of individuals, teams, the organisation, our programs and our partnerships.
CARE International (CI) is among the world’s largest international non-governmental humanitarian relief and development Confederations. Drawing on its 75 years of experience, through its 21 Members, Candidates and Affiliate, as both a practitioner and thought leader, CI’s work reaches over 100 countries worldwide to save lives, defeat poverty and achieve social justice.
At the core of the Confederation is a small, globally distributed Secretariat, which provides coordination and support to its members in many areas as governance, strategic planning, communications, membership development and accountability and advocacy. CARE International is committed to gender equality and inclusion, gender justice, human rights and women’s and girls’ empowerment. This commitment is manifested at the individual and team level as well as in our programming, communications, fundraising and advocacy.
POSITION SUMMARY
The main purpose of this role is to provide day to day support to the management of CARE International’s global platforms (website and social media), monitor performance and support effective and timely communications planning globally. This is an exciting entry level position for those passionate about digital communications and engagement, and its intersection with social justice.
Main Responsibilities: - Key areas of responsibility but not limited to:
Support to Global Digital Platform Management (70%)
· Support the day-to-day management of CARE International Secretariat’s digital platforms including website and social media.
· Producing copy and graphics according to the guidelines agreed with Global Content Manager.
· Editing and uploading content to the CARE International website according to the digital strategy and guidelines set by the Global Content Manager.
· Act as the focal point for contact with the website development agency, overseeing technical upgrades and developments
· Support communications planning including management of a global external calendar with relevant dates and events to guide digital content creation.
· Support the management of social media dashboards and the elaboration of performance analysis with a view to improving outreach and optimizing content.
· Support the knowledge management of relevant materials for the digital content team.
· Actively seek out new trends and opportunities in the digital space.
· Support the Global Content Manager in other activities as required.
Support to Global Communications Working Group Coordination (20%)
· Support the Global Content Manager in implementing global communities of practice and content support.
· Manage internal engagement plan and calendar for communications team, ensuring timely coordination moments, sourcing translations, and setting up technical requirements
Support to Advocacy and Communications Department (10%)
· Work with the Knowledge Management and Learning officer in support of strong internal communications, in alignment with the wider CI Secretariat, using the latest digital technologies to support confederation engagement with the work of the CI Secretariat.
WORKING RELATIONSHIPS
Internal
CI Secretariat staff, CARE International communications staff and communications colleagues in the wider CARE network.
External
Work with suppliers
Team
Reports to the Global Content Manager, works closely with the Knowledge Management and Learning Coordinator, the Humanitarian Communications team and wider advocacy team.
Supervisory responsibilities
None
QUALIFICATIONS & EXPERIENCE
Required
· 1-2 years of experience in website and social media management
· Solid understanding of communications principles and approaches and excellent communication skills
· Experience working with a Content Management System, with an understanding of SEO principles. Knowledge of Drupal a distinct advantage.
· Competent in the use of Canva or similar platforms for social media content production. Knowledge of Adobe Creative Suite, video-editing software, and graphic design skills a distinct advantage.
· Excellent command of the English language. Knowledge of French, Spanish or Arabic a distinct advantage.
Desired
· Experience in digital communications and content production for an international relief or aid organization
· Strong knowledge of CARE's work or work of peer organization
· Project management experience
· Experience with tools and platforms for knowledge management such as Sharepoint, and Microsoft Teams
· Experience in monitoring content performance using analytics tools for social media and web and in ways that have improved performance and audience engagement
· Degree in Communications, Media, Film, Social Development or related field
Work attributes:
· Proactive approach to work planning and prioritisation
· Ability to work under pressure and deliver to deadlines
· Excellent attention to detail
· Good communication and team-working skills
· Demonstrable interest in, and knowledge of, CARE's work, international development and humanitarian relief, especially on issues impacting gender equality
· Commitment to diversity, inclusion and anti-racism
CARE International is committed to preventing all unwanted behaviour and all forms of misconduct at work, including fraud and corruption and sexual harassment, exploitation and abuse, and child abuse. Everyone who works for CARE is expected to share this commitment and work within CARE International’s Safeguarding Policy and sign our Safeguarding Code and Conduct.
CARE International is committed to a safe recruitment process to help attract and appoint the right staff for the role and responsibilities set out in the vacancy notice. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. We will seek at least two references, one of which must be your most recent employer. In addition, we participate in the Misconduct Disclosure Scheme and will request information from job applicants’ previous employers, about any findings of sexual exploitation, sexual abuse, child abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By applying, you confirm your understanding and agreement of these checks.
CARE seeks to improve the lives of the most marginalized, particularly women and girls. Our diversity is our strength. We encourage people from all backgrounds and experiences to apply.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.
To lead and manage a team of Community Energy Advisers, delivering high-quality energy support sessions in local communities. The role involves empowering individuals and families through workshops and one-to-one support, with a focus on assisting those facing challenges with their energy needs.
The Community Energy Team Leader will oversee the planning, delivery, and evaluation of these services, ensuring they provide practical advice, support, and advocacy on energy conservation, switching providers, and accessing grants or benefits.
Fixed term for 2 years, 35 hours per week.
The hours for this role will be varied over shift patterns from 8am to 8pm Monday to Friday and may also include some Saturdays.
Location: Based at Clockwise Offices, Linley House, Dickinson St, Manchester, M1 4LF.
The role will require travelling in the local area covering Manchester and also the West Midlands and there will be occasional travel to Scope's head office in London. The role also offers remote working around meetings and workshops.
The role
In this role you will be:
- Leading, managing, and engaging a team of Community Energy Advisers, providing them with support, guidance, and direction to ensure the effective delivery of energy advice and support services.
- Planning and overseeing the delivery of engaging and informative energy support workshops and one-to-one support sessions, tailoring content to meet the diverse needs of the community.
- Collaborating with local organisations, stakeholders, and community members to identify needs and enhance the reach and impact of energy advice services.
- Developing, distributing, and overseeing the creation of educational materials on energy saving, bill management, and renewable energy benefits.
- Ensuring the team maintains up-to-date knowledge of energy sector developments, including legislation, grants, and energy conservation best practices.
- Tracking, evaluating, and reporting on the impact of the team's activities, implementing strategies to improve outreach and support effectiveness.
About You
- You will have excellent communication skills both verbal and written to be able to support communities and individuals who would benefit most from energy advice and support.
- You be able to plan and deliver engaging and informative energy support workshops within local communities, tailoring content to meet the diverse needs of attendees.
- Showing empathy and being able to respond positively to change while being able to deal effectively with conflicting priorities will allow to succeed within this role. The service will help customers through their unfair extra costs and additional vulnerability to fuel poverty.
- It is essential that you have a good working knowledge of IT including Microsoft Office Products and are confident user of digital technology demonstrating a positive approach to the adoption of innovative products and tools. You will be able to track and evaluate the impact of your community sessions and one-to-one interventions, adjusting strategies to improve outreach and support effectiveness.
- You will bring drive and enthusiasm to your role and can demonstrate that you care passionately about improving the lives of disabled people and their families. It is desirable that you have a good knowledge of Energy and Utilities advice. If you do not already have the qualification, you will be trained to a Level 3 Award in Energy Awareness.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!
Please note that successful candidates will be subject to a DBS check.
Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.
To lead and manage a team of Community Energy Advisers, delivering high-quality energy support sessions in local communities. The role involves empowering individuals and families through workshops and one-to-one support, with a focus on assisting those facing challenges with their energy needs.
The Community Energy Team Leader will oversee the planning, delivery, and evaluation of these services, ensuring they provide practical advice, support, and advocacy on energy conservation, switching providers, and accessing grants or benefits.
Fixed term for 2 years, 35 hours per week.
The hours for this role will be varied over shift patterns from 8am to 8pm Monday to Friday and may also include some Saturdays.
Location: Based at Here East Press Centre, 14 East Bay Lane, London, E15 2GW.
The role will require travelling in the local area covering London and also East Anglia. The role also offers remote working around meetings and workshops.
The role
In this role you will be:
- Leading, managing, and engaging a team of Community Energy Advisers, providing them with support, guidance, and direction to ensure the effective delivery of energy advice and support services.
- Planning and overseeing the delivery of engaging and informative energy support workshops and one-to-one support sessions, tailoring content to meet the diverse needs of the community.
- Collaborating with local organisations, stakeholders, and community members to identify needs and enhance the reach and impact of energy advice services.
- Developing, distributing, and overseeing the creation of educational materials on energy saving, bill management, and renewable energy benefits.
- Ensuring the team maintains up-to-date knowledge of energy sector developments, including legislation, grants, and energy conservation best practices.
- Tracking, evaluating, and reporting on the impact of the team's activities, implementing strategies to improve outreach and support effectiveness.
About You
- You will have excellent communication skills both verbal and written to be able to support communities and individuals who would benefit most from energy advice and support.
- You be able to plan and deliver engaging and informative energy support workshops within local communities, tailoring content to meet the diverse needs of attendees.
- Showing empathy and being able to respond positively to change while being able to deal effectively with conflicting priorities will allow to succeed within this role. The service will help customers through their unfair extra costs and additional vulnerability to fuel poverty.
- It is essential that you have a good working knowledge of IT including Microsoft Office Products and are confident user of digital technology demonstrating a positive approach to the adoption of innovative products and tools. You will be able to track and evaluate the impact of your community sessions and one-to-one interventions, adjusting strategies to improve outreach and support effectiveness.
- You will bring drive and enthusiasm to your role and can demonstrate that you care passionately about improving the lives of disabled people and their families. It is desirable that you have a good knowledge of Energy and Utilities advice. If you do not already have the qualification, you will be trained to a Level 3 Award in Energy Awareness.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!
Please note that successful candidates will be subject to a DBS check.
Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As Project Support Officer you will support the Northern Area Manager and Regional Manager with volunteer recruitment, documentation of training (such as DBS, references, Food Safety Level 2, First Aid), giving our volunteers a fantastic experience, guest outreach and giving extra support to our Yorkshire & The Humber projects to aid development and growth within the region.
Our projects are run by volunteers and supported by Regional Managers, through recruitment and training of volunteers. Your role will be to support the Regional Manager so that they can manage more projects, along with supporting the Regional Manager with expansion plans within their areas. This support could range from developing relationships with our food suppliers, researching local organisations to support with guest outreach, and recruiting new volunteers for the region.
You will have excellent written and verbal communication skills, and be able to talk confidently to external people about our Projects. You will also be a good organizer, with the ability to manage multiple tasks within multiple Projects. You will have a passion for food and cooking, and be committed to our objectives and ethics.
The role will require attendance at our Community Meals projects in Leeds, Sheffield, Hull and Bradford, with occasional evening and weekend work. A full driving license and access to a vehicle for work purposes is essential for this exciting role.
Benefits: We offer 26.5 working days (this includes 3.5 days for the Christmas close down) plus additional holiday for length of service, up to a maximum of 30 days (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply: Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application: 11.59pm on Wednesday 3rd April 2024. Interviews are scheduled for the week commencing 8th April.
Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We do not hold a sponsor licence therefore we are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.