Community service manager jobs in nottingham

Community Engagement Coordinator – North Region, England

Location: This post is home-based, working within BookTrust’s Northern England region, which covers the North West, North East, and Yorkshire & the Humber. The role requires flexibility and travel across the region and to other BookTrust offices in England, Wales and Northern Ireland. 

Contract: Permanent, full-time

Salary: £30,000 per annum

BookTrust is the UK's largest reading charity, and we reach millions of children every year with books, resources and support to get every child reading, regularly and by choice. We are national in scale and operate in every region in England, Northern Ireland and Wales. We work through every local authority, via children’s centers, schools, libraries and health professionals, to reach families. Our England Partnerships Team supports our wide range of partners in a place-based way, working in and with local communities and the children and families most in need of support.

As a Community Engagement Coordinator, you will work within the regional partnerships team.  You will manage a caseload of community work to support programme delivery, partnership network development and bespoke learning and development with the BookTrust partner network. You will create excellent links into communities and develop relationships with stakeholders in order to support BookTrust delivery and development, and place-based, community-led initiatives.

We are looking for a positive and enthusiastic, credible ambassador with a demonstrable ability to make connections across a wide range of people and groups in order to deliver ambitious projects. You will have great communications skills with the ability to engage effectively with a diverse range of audiences, in writing and in person. You may have worked within or across a local authority provider or network, in outreach or in a project within a local community or the third sector. You may have experience working with children and families experiencing deprivation, or in children’s reading. You will be highly motivated with the ability to work unsupervised across multiple projects in disparate locations simultaneously, and to work at pace, often to tight deadlines.

LGBTQ+ Veterans Community Worker (VCW) – 1 post. 
REF:- FWP/VCW/MID/NOV
£29,400 per annum, pro rata, based on 37.5 hours per week.
Based in the Midlands region.
Remote worker (with some face-to-face activity across the Midlands region).
Fixed Term Contract – 32 months.
Full time hours for the first 20 months and 0.7 FTE for the following 12 months.  These hours are in line with grant funding. 

Fighting With Pride (FWP) is looking for an outstanding regionally focused LGBTQ+ Veterans Community Worker covering the West and East Midlands region (Staffordshire, Shropshire, Herefordshire, Worcestershire, West Midlands, Warwickshire, Derbyshire, Nottinghamshire, Leicestershire and Rutland, Northamptonshire and Lincolnshire). 

For a fixed term contract of 32 months, this fundamental, enabling, rewarding and busy role will make a real difference to the lives of LGBTQ+ Veterans, serving personnel and their families, around the UK.  You will be working as part of team of VCWs covering England, Wales, Scotland and Northern Ireland.  The Armed Forces Covenant Fund Trust (AFCFT) are funding this post.

FWP was formed in January 2020 to support LGBTQ+ Veterans, serving personnel and their families and is a registered charity, founded by Caroline Paige and Craig Jones, now led by Peter Gibson and overseen by a dynamic and experienced Board of Trustees.   

An increasing number of Veterans are contacting our charity, particularly since the publication of the Etherton Report, and we want to add to our exceptional team to support them.  You will be signposting service users to organisations where they will receive a warm welcome and will develop their self-esteem, self-confidence, independence and resilience, and working those organisations to enable positive LGBTQ+ inclusion. In addition, you will be highlighting access to the scheme of reparations arising from the Etherton Report.

An LGBTQ+ Veterans Community Team Manager will support you, along with the Executive team at FWP.

You will have a keen interest in, and thorough understanding of, the challenges faced by the LGBTQ+ Veterans community (or other related community), previous experience of supporting and developing service users, strong relationship building skills and be a self-starter with a passion for helping people. 

If you are interested in joining this friendly and supportive team, please contact Julia Muir at Fighting With Pride, for a full job description. Please then apply, sending your C.V. and a maximum of two sides of A4 covering letter, addressing each aspect of the Person Specification (contained in the job description) to Julia Muir by 4.00 p.m. on Friday, 28th November 2025.

PLEASE SEE THE FULL DETAILS OF HOW TO APPLY IN THE SUPPORTING DOCUMENT.

FWP is committed to safeguarding and promoting the welfare of vulnerable adults. All posts are subject to a safer recruitment process, including disclosure of criminal records and vetting checks.

FWP is an Armed Forces Covenant Employer. We support and encourage service spouses, veterans, and reservists in the workplace.

Libraries Connected is seeking a Research and Evaluation Manager to join our newly formed Policy, External Affairs, and Research Team. This is a unique opportunity to shape and deliver impactful research and evaluation across the public library sector.

You’ll lead internal research and data projects, provide in-house evaluation for programmes, and manage external research partnerships—including with academic institutions. Your work will directly inform advocacy, communications, and strategic decision-making.

We’re looking for someone with strong research and analytical skills, experience in managing complex data, and the ability to translate findings into accessible outputs. You’ll be collaborative, detail-oriented, and confident working independently across multiple projects.

Job Purpose:

Assisting in the resettlement of vulnerable refugees and Afghan evacuees through the provision of advice, guidance, and support.

Key Responsibilities:

Direct Support for Refugees

• Facilitate initial reception and orientation.
• Provide advice on benefits, housing, health, education, and employment.
• Accompany individuals and families to appointments.

Promoting Integration and Independence

• Encourage engagement in community activities.
• Foster empowerment through supportive relationships based on mutual respect and trust.
• Liaise with local authorities and services for smooth registration and referrals.
• Collaborate with stakeholders to ensure access to mainstream services.

Community Engagement and Awareness

• Work with local voluntary and community organisations to foster a welcoming environment.
• Deliver awareness sessions about resettlement schemes to stakeholders.

Monitoring, Evaluation, and Development

• Participate in reviews and development of the resettlement scheme.
• Contribute to monitoring and evaluation processes.

Team Contribution

• Engage in team meetings, staff training, and organisational events.

Person Specification:

Essential Criteria: 

•  Emotional Intelligence & Compassion in Action: 
  - Understands the importance of recognising and managing emotions in oneself and others. 
  - Recognises the value of care and commitment to making a positive impact in relationships and the community. 
   
• Personal Growth and Empowerment: 
  - Acknowledges the importance of feedback and personal growth with a willingness to learn. 
  - Understands the importance of providing others with support to make decisions and grow. 
   
• Organisational Skills: 
  - Manages tasks efficiently, prioritises effectively, and operates professionally in high-pressure situations.
  - Understands the importance of prioritising workload and meeting deadlines under pressure. 
   
• Technical Knowledge: 
  - Has basic knowledge of email and Microsoft Office tools, with limited practical experience. 
   
• Understanding Refugee Needs: 
  - Demonstrates knowledge of and sensitivity to refugee and asylum seeker needs, actively supporting their wellbeing and empowerment.
   
• Adaptability and Problem-Solving: 
  - Recognises the importance of adapting to change and managing multiple tasks. 
  - Recognises issues and seeks guidance to contribute to potential solutions. 
   
• Communication and Collaboration: 
  - Understands the importance of effective communication and collaboration with stakeholders. 
   
• Ethics and Inclusivity: 
  - Understands the importance of ethical behaviour and maintaining confidentiality. 
  - Recognises the value of cultural diversity and the importance of inclusivity. 
   
• The right to work in the UK.
• Full UK Driving licence and access to your own transport.

Desirable Criteria: 

• Previous experience working with refugees and asylum seekers. 
• Experience of working with families and children.
• Experience in delivering workshops or community events.
• Fluency in a relevant community language. 

Other information:

As part of the recruitment and selection process Upbeat Communities will take up two references.

The post holder will be required to undertake an enhanced DBS check.

Please note that in most cases we would expect a new employee to start at the lower end of the salary range listed above (unless an applicant has specialist experience in a comparable role working with refugees and asylum seekers).

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

This is a fundamental role within our South East regional team, internally the role is known as Local Community Officer.

The future of CCT’s outstanding collection of historic churches depends on communities supporting their local CCT church with funds, events, inspiring interpretation, visitor services and preventive conservation. The Local Community Officer will engage and support communities and volunteers to care for 26 historic churches across Northamptonshire, West Norfolk, and parts of North Bedfordshire and Western Cambridgeshire, including areas around Northampton, Bedford, Huntingdon, and King’s Lynn.

We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Monday 24th November 2025.

The interviews will take place in Northampton on Wednesday 10th December 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.

All successful applicants will be subject to a basic DBS, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Community Fundraiser - Home Counties

​

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research? ​

Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team. As a key part of our fundraising efforts in our high-performing East region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year. You will also be responsible for driving initiatives to increase our profile and supporter base within Buckinghamshire, Bedfordshire, Hertfordshire, Northamptonshire and Essex. 

​​

Key Responsibilities: ​

• ​Generate income across a range of community fundraising initiatives and events, with the opportunity to lead on key projects 
• Steward supporters to help drive the charity’s fundraising activities and growth 
• ​Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders ​
• Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research ​

​

Requirements: ​​

• At least one year of fundraising experience, with a proven track record in income generation 
• Strong experience in supporter stewardship  
• Excellent communication skills, with the ability to engage and inspire supporters and partners alike ​
• Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure 

​

If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.

​

​

​We will give preference to those candidates living in the Bucks, Beds and Northants areas of this region.​​​

​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

Closing Date: 14th December 2025

​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

​

Job title: Fundraising and Grants Manager
Location: Remote/ Home-based in the UK within 90 minutes travel of Central London with occasional national and international travel.
Salary: £42-45k. Contract: Full-time, 1-year contract (with possibility of extension dependent on continuation of funding). You should be available to start in February 2026

The Fundraising and Grants Manager will play a pivotal role in supporting the implementation of WeProtect Global Alliance’s 2026–2029 Investment Strategy. You will lead the day-to-day management of our multi-donor grants portfolio, ensuring that donor obligations are met and that grant and financial management systems are robust, efficient, and compliant.

Working closely with the Head of Development and colleagues across the Secretariat, you will contribute to donor stewardship, ensure timely and accurate reporting, and support the development of new and renewed funding opportunities with governments, multilateral institutions, foundations, and private donors.

We are seeking a highly organised and values-driven professional with proven experience managing complex donor-funded grants. You will bring financial and operational acumen, excellent communication skills, and the ability to manage competing priorities in a small, fast-paced, remote-working team. Above all, you will demonstrate a genuine commitment to child protection and to WeProtect Global Alliance’s 

Deadline: 19:00 (GMT), Monday 24 November 2025 

First Interviews: Week commencing 8th December 2025

Second Interviews: Week commencing 15th December 2025.

Please note that we are unable to offer visa sponsorship for this role. Applicants must have the existing right to work in the UK at the time of application.

We Are Family is hiring!

We Are Family is an extraordinary peer support community for adopters and prospective adopters. We’re there for parents throughout their adoption journey. Online and in person, our parents’ groups, events, resources, podcasts and talks offer mutual support, information and inspiration to adopters and those considering adoption. We are the leading peer support community for adopters  across Greater London and the Home Counties, and offer digital-membership nationally; we have ambitions to scale our in-person services provision significantly over the coming years. You can find out more about us here.

As Community Programme Manager, you’ll join our independent adoption support charity, oversee our volunteer, peer support and event provision.

This is an excellent opportunity for a highly organised ‘self-starting’ individual with experience of working with user-run communities. You will use your strong relationship-building skills to proactively engage WAF members and volunteers, to continue providing peer-led support and to create new opportunities for adopters to connect across the UK.

Key Details:

Role type: Permanent

Reports to: Head of Operations

Direct Reports: You will work closely in partnership with our Associates & Volunteers

Working Pattern:  2.5 days / 18.75 hours per week, including occasional evening and on-site work.

Salary: £30-35K FTE

Location: Remote / Home-working; this role can be based anywhere within the UK with periodic meetings and visits, mainly to London / South East, at least quarterly.

Perks of Working at WAF:

· Become a part of a personable, visionary team creating positive impact on a daily basis

· Flexible working

· Home Working Allowance

· Occasional in-person working in London; travel and lunch expenses covered

· Competitive salaries with room for growth

· Professional development opportunities

· Seasonal socials

ROLE DESCRIPTION:

Key responsibilities include: 

• Engagement with our Members
• Supporting our Volunteers
• Managing our Peer-led Groups and In-Person Activities
• Overseeing our Peer Support Training and Supervision
• Nurturing Partnerships
• Delivering Impact
• Contributing to Communications
• Championing our Advocacy efforts
• Collaborating with our Board and Committees

Person Specification: 

ESSENTIAL

• Demonstrable experience coordinating / managing multiple projects or programmes
• Experience of working with beneficiaries and / or volunteers
• Excellent written and verbal communication skills
• Skills in identifying and prioritising workload with the ability to work to deadlines and budget
• Comfortable working independently, operating good judgement on when to seek guidance and support
• Strong IT and / or aptitude to learn software skills (see below)
• Resourceful and adaptable
• Empathetic and supportive
• A ‘hands-on’ and collaborative mindset

DESIRABLE

• Lived experience / interest in supporting those connected with any of the following: early trauma, adoption, the care system, advocating for people from underserved communities.
• Lived experience / interest in supporting families
• Experience of working within a peer support network
• Experience of co-producing projects with beneficiaries / volunteers
• Experience with using multiple software packages (We work across the following software – training provided as necessary: G Suite, MS Office, Zoom, Trello, WordPress, Mailchimp, Canva, Buzzsprout, Google Analytics).

 

To Apply:

If the opportunity to join an exciting, rapidly growing charity appeals to you as someone able to make a valuable contribution, we would love to hear from you!

Please download our full application pack for further details and instructions on how to apply.

Deadline to apply: Midnight at Sunday 23rd November 2025
Start Date: ASAP

Please note that applications are received and reviewed on an ongoing basis, therefore an early application is advised.

Further information can be found via our website.

One of the great strengths of We Are Family is that we are volunteer and member driven, and we represent a diverse community of adoptive parents. We particularly welcome applicants from Black, Asian and minority ethnic backgrounds to ensure that the organisation can benefit from this diversity of experience.

Are you an experienced community builder with a passion for purpose driven work? Do you thrive in a dynamic, mission focused environment where relationship-building, leadership, and strategic thinking make a lasting impact?

We are looking for a Community Fundraising Manager - North  to lead and expand outreach efforts across the North of England. This full-time position is remote based, with regular travel across the region.

As a Community Fundraising Manager – North, you will be responsible for:

• Managing a small team of regional fundraisers
• Building networks with community leaders, clergy, schools, and donor groups
• Developing and implementing outreach and fundraising strategies in line with wider organisational goals
• Supporting and recruiting volunteers and public speakers (Community Appealers)
• Contributing to national campaigns, events and conferences
• Driving digital engagement through collaboration with a national social media team

You will be the key liaison between local communities and the national office, ensuring consistent communication, support, and innovation in regional engagement.

Key responsibilities:

• Lead and support Community Fundraisers in the region to achieve strategic goals
• Strengthen relationships with existing donors, high-value supporters, and volunteers
• Coordinate speaking engagements and event presence at parish, school, and community levels
• Represent the organisation at large scale national events and conferences
• Deliver quarterly performance and financial reports
• Collaborate closely with internal teams in communications, events, fundraising, and support services

Essential skills and experience:

• Background in community engagement or fundraising
• Strong public speaking and presentation skills
• Excellent relationship building and leadership abilities
• Organised and self motivated with a strategic mindset
• Proficiency in Microsoft Office and social media platforms
• Full UK driving licence and access to a vehicle
• Willingness to travel regionally with occasional overnight stays

Desirable:

• Experience using CRM databases (e.g. Raiser’s Edge)
• Understanding of Catholic diocesan structures
• Experience working in the charity sector

Salary: £40,000 - £45,000 per annum

Location: Remote, You must be based in North England with regular travel across the region

Recruitment process: Cv and Supporting Statement

Contract type: Permanent

Deadline: On rolling basis

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About The Role

Contract: Fixed Term for up to 12 months. 

We are looking for an ambitious and dynamic individual to join our award-winning Corporate Partnerships team! This senior role will co-lead the New Partnerships team to identify, develop, and secure high-value and long-term partnerships that deliver mutual benefits for our partners and Alzheimer’s Society. Alongside your peers, you will lead the strategic vision and development of the team, whilst leading on our highest value prospective partnership opportunities.

It is a hugely exciting time to join Alzheimer’s Society – the Corporate Partnerships team has delivered incredible growth in the last two years, increasing income by over 200% in that period. The team have won several high-profile new partnerships, including with British Airways, CBRE, Travis Perkins and Gas Distribution Networks. You will play a key role in shaping our strategy moving forwards, to ensure we deliver a sector-leading offering to businesses. You will have the opportunity to secure truly transformational partnerships that deliver valuable income and lasting impact for people affected by dementia.

With an ambitious growth strategy across Income and Engagement through our ‘Help and Hope Strategy’, now is a fantastic time to join Alzheimer’s Society and make your mark. This post offers an exceptional opportunity for an exciting next step in your career, building your skills as a leader and driving the growth of sector-leading partnerships and the wider team.

This is predominantly a homeworking role, but you will be required to travel to attend partner meetings, team days, and sector events, so you must reside in the UK, have the correct right to work documents to work in the UK and be willing to travel when required.

About you

This is a key leadership role in the team which requires a tenacious individual who will drive progress and success, think outside the box, and engage effectively with stakeholders at all levels. To be successful, you will have significant, relevant experience of developing and winning high-value partnerships (or similar) at ideally £1m+ level, from either the charity, public, or commercial sectors.

The successful candidate should demonstrate a strong growth mindset to drive forward success of the New Partnerships team with vision, energy, creativity, and ambition. Your understanding of business drivers and the Environmental Social Governance landscape will enable you to also support the wider team in developing their high-value opportunities.
You should be confident and comfortable operating autonomously, demonstrating ambition and determination to succeed in delivering partnerships that are best-in-sector. As well as being a team player, you will be a strategic thinker, able to realise the vision of complex, strategic, and commercial partnerships.

About Alzheimer's Society - who are we and what’s our mission?  

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.  

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

Our commitment to Equity, Diversity, Inclusion & Belonging  

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process 

We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you  

At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

Delivery Manager (North) £42,500 pro rata 

The Role 

Are you passionate about creating inclusive spaces where girls can thrive? We're looking for an organised and values-driven Delivery Manager (North) to support the delivery of our groups, trips, residentials and events at GFS. You'll line manage Group Coordinators, ensure operational compliance, champion inclusion, and maintain strong communication with volunteers, groups and external partners across England and Wales. 

About Girls Friendly Society 

Established in 1875, GFS is one of the oldest UK registered charities working to support girls and young women. We believe in challenging gender inequality by empowering girls and young women. We achieve this by providing groups and opportunities for girls and young women to build friendships, gain confidence, and learn that they are unstoppable. We deliver a programme of activities designed to develop socio-emotional skills such as confidence, self-esteem, emotional wellbeing, and resilience, and recruit and train women volunteers to run those activities in a space designed for girls and young women. We prioritise working in areas of disadvantage. 

Why Join Us? 

At GFS, we believe in creating a supportive and inclusive work environment where our team can thrive. As part of our organisation, you'll enjoy: 

• Remote working with annual in-person opportunities to connect with colleagues
• 25 days annual leave (pro rata), plus bank holidays 
• Long service leave after two years 
• GFS Pension Scheme with 7.5% employer contribution 
• We embrace flexible working and support our employees to work in ways that suit their individual circumstances and responsibilities
• 24-hour access to Employee Assistance Programme 
• Season ticket loan 
• Annual EDI Learning Days 
• Study time and personal training budget nto support your professional development 

Our Commitment to Equality, Diversity and Inclusion 

GFS is committed to building a diverse workforce that reflects the communities we serve. We actively welcome applications from people of all backgrounds, particularly those from marginalised communities including Black, Asian and minoritised ethnic candidates, LGBTQ+ individuals, disabled people, and those from underrepresented groups. 

As part of our commitment to equitable recruitment, we guarantee interviews for candidates from marginalised communities who meet the essential criteria for the role. We are also committed to making reasonable adjustments throughout the recruitment process and in the workplace. If you require any adjustments to support your application or interview, please let us know and we will work with you to ensure an accessible and inclusive process. 

Key Dates 

• Closing Date: Noon, Sunday 16th November 2025 

• Interviews: Tuesday 2nd December 2025 

Delivery Manager (South) £42,500 pro rata 

The Role 

Are you passionate about creating inclusive spaces where girls can thrive? We're looking for an organised and values-driven Delivery Manager (South) to support the delivery of our groups, trips, residentials and events at GFS. You'll line manage Group Coordinators, ensure operational compliance, champion inclusion, and maintain strong communication with volunteers, groups and external partners across England and Wales. 

About Girls Friendly Society 

Established in 1875, GFS is one of the oldest UK registered charities working to support girls and young women. We believe in challenging gender inequality by empowering girls and young women. We achieve this by providing groups and opportunities for girls and young women to build friendships, gain confidence, and learn that they are unstoppable. We deliver a programme of activities designed to develop socio-emotional skills such as confidence, self-esteem, emotional wellbeing, and resilience, and recruit and train women volunteers to run those activities in a space designed for girls and young women. We prioritise working in areas of disadvantage. 

Why Join Us? 

At GFS, we believe in creating a supportive and inclusive work environment where our team can thrive. As part of our organisation, you'll enjoy: 

• Remote working with annual in-person opportunities to connect with colleagues
• 25 days annual leave (pro rata), plus bank holidays 
• Long service leave after two years 
• GFS Pension Scheme with 7.5% employer contribution 
• We embrace flexible working and support our employees to work in ways that suit their individual circumstances and responsibilities
• 24-hour access to Employee Assistance Programme 
• Season ticket loan 
• Annual EDI Learning Days 
• Study time and personal training budget to support your professional development 

Our Commitment to Equality, Diversity and Inclusion 

GFS is committed to building a diverse workforce that reflects the communities we serve. We actively welcome applications from people of all backgrounds, particularly those from marginalised communities including Black, Asian and minoritised ethnic candidates, LGBTQ+ individuals, disabled people, and those from underrepresented groups. 

As part of our commitment to equitable recruitment, we guarantee interviews for candidates from marginalised communities who meet the essential criteria for the role. We are also committed to making reasonable adjustments throughout the recruitment process and in the workplace. If you require any adjustments to support your application or interview, please let us know and we will work with you to ensure an accessible and inclusive process. 

Key Dates 

• Closing Date: Noon, Sunday 16th November 2025 

• Interviews: Monday 1st December 2025 

Head of Continuous Improvement

Salary: up to £65,000 (dependant on experience)

Location: Remote with regular face to face meetings in London and Downton

We have an exciting opportunity for a Head of Continuous Improvement to join our Service Directorate at Help for Heroes. This newly created role will be pivotal in driving service quality, operational efficiency and data-led excellence across our charity — helping us achieve our mission to ensure that every member of the Armed Forces Community can live well after service.

If you are a collaborative and strategic leader with a passion for embedding continuous improvement and inspiring excellence across teams, this could be the perfect opportunity for you.

Please see below for more information on what just might be your future role.

About the Role

Reporting to the Service Director, the Head of Continuous Improvement will lead and coordinate initiatives that enhance the quality, efficiency and consistency of our services for beneficiaries. You will design and implement a robust quality assurance framework, ensure operational data integrity, and drive service and process improvements that align with our strategic objectives.

You’ll work closely with the Data & Insights team to ensure data and evidence inform service development, delivery, and decision-making. As part of both the Service Leadership Team and the Charity-wide Leadership Team, you’ll collaborate with colleagues across Operations, Marketing & Communications, and Commercial to champion a culture of continuous learning and improvement.

This is an opportunity to play a leading role in shaping the future of Help for Heroes’ services as we enter an exciting phase of growth and transformation.

About You

You’ll be a resourceful, forward-thinking leader with a strong background in continuous improvement, quality assurance, or service excellence within a complex service delivery environment. You’ll bring both analytical rigour and emotional intelligence — able to use data to drive improvement while engaging and motivating others through change.

We are looking for someone with:

• Experience designing and implementing quality assurance or continuous improvement frameworks.
• Strong analytical and quantitative skills, with experience using data to identify opportunities for improvement.
• Proven leadership skills with the ability to influence and inspire cross-functional teams.
• Excellent communication and stakeholder engagement skills, with the confidence to present at all levels.
• Experience working with CRM systems or operational data environments in a service delivery context.

You’ll be values-driven, empathetic and energised by the opportunity to make a lasting difference for those who’ve served.

About the Team

Our Service Directorate delivers integrated support and community initiatives across the UK, all aligned with our LiveWell Strategy — focused on ensuring that every member of the Armed Forces Community can live well after service.

You’ll join a team of passionate, purpose-driven professionals committed to improving the quality, consistency and impact of our services for veterans, serving personnel and their families.

The detail:

• Hours: 35 hours per week
• Contract: Permanent

First interviews are expected to take place on the 9th and 10th December 2025 via Microsoft Teams and will include interview questions and analytical task. A final stage interview is anticipated to be held in person in Downton week commencing 15th December. Please note that these dates are indicative and may be subject to change.

Please note, we have received a large number of strong applications and will therefore be closing the advert early at midnight on Sunday 16th November.

Governance Manager (12-months maternity cover)

About the role

This is an exciting time to join Emmaus UK and provide maternity cover for our Governance Manager.

This standalone role is responsible for managing the operations of the board and committees of Emmaus UK, as well as for providing support to local boards at Emmaus communities across Great Britain as they look to develop their governance arrangements.

The postholder will manage the board of trustees, leading on recruitment, induction and compliance, ensuring meetings run smoothly and are minuted effectively. They will also work as company secretary, managing the smooth-running of the AGM, and ensuring returns are made to Companies House and the Charity Commission within appropriate timeframes.

The Governance Manager is responsible for monitoring the development of policies, tracking completion and working with managers to continuously improve policies in line with changing regulation.

The role will also involve extensive work with members of the Emmaus movement, through the performance of reviews of local governance of members, reporting back to local boards on areas to celebrate and actions to develop. They will also be responsible for developing Emmaus UK’s best practice toolkit for trustees to refer to in developing their local governance arrangements, and for liaising with the wider Emmaus movement through facilitation of the membership processes with Emmaus Europe and Emmaus International.

About Emmaus UK

We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers. 

Emmaus is a unique, secular organisation supporting homeless and socially excluded people by providing a home, meaningful work opportunities and a sense of belonging. 

There are currently over 30 Emmaus communities across the UK, stretching from Glasgow to Dover and Norfolk to South Wales, including three Emmaus groups working towards the development of services in their areas. Collectively the Emmaus federation supports more than 1,000 people with experience of homelessness. 

Emmaus UK Governance

• Manage the board of trustees, leading on recruitment, delivering a comprehensive and appropriate induction, dealing with enquiries, maintaining declarations of interest, skills audit and eligibility forms and ensuring all details are up to date and accurate.
• Act as company secretary for Emmaus UK, leading on the preparation for and delivery of the Annual General Meeting, filing required returns, developing documents associated with membership, and ensuring the charity is compliant with relevant charity and company law.

​Board and Committee Meetings

• Coordinate board meetings including organising venues, liaison with the relevant secretary and chairs in creating agendas, preparing and distributing papers and taking and circulating accurate minutes
• Oversee the smooth-running of committee meetings in conjunction with the admin team, including creation of the annual calendar.
• Ensure all follow up actions are coordinated, and ongoing rolling actions logs are maintained and appropriately shared with the Emmaus UK staff team.

Emmaus UK Governance Development

• Lead on governance projects within Emmaus UK, including but not limited to risk, policy management and internal governance reviews, reporting to the Board and subcommittees as appropriate.
• Provide governance advice and support to staff members on an ad hoc basis.
• Monitor all internal policies and procedures ensuring they are fit for purpose and kept under review by the relevant staff members.

​Federation Governance

• Lead on reviews of members’ local governance arrangements, scheduling, undertaking analysis, reviewing documentation, collating responses from members and observations from Emmaus UK Senior Leadership Team members, and reporting to local boards on findings and Emmaus UK’s Audit & Risk Committee on emerging themes.
• Provide guidance for federation members on governance development through ad hoc advice, the production of governance toolkits and supporting resources.
• Facilitate the membership processes and requirements for Emmaus Europe and Emmaus International, supporting transitioning members and contributing to movement-wide events such as the World and Regional Assemblies, international visits and exchange programmes.

To apply 

· To apply for the role, please complete our application form and equal opportunities monitoring form and email us, our Email address is in the application Pack by COP Wednesday 19th November 2025. 

· Please ensure you download the job pack and refer to the job description and person specification when completing your application form.

· Those shortlisted will be invited to an interview conducted via Microsoft Teams on Wednesday 26th November or Friday 5th December 2025.

· If you would like to arrange an informal discussion about the role, please email us, the email address is in the Application Pack.