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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As branch chair you and your branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
The skills you need
What's in it for you
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
Support the work of St John Ambulance in your community by volunteering as a Community Volunteer, an exciting new role which is designed to revamp how volunteering looks in the modern world; flexible, innovative and is open for all.
We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient. Community Volunteers can choose from a wide selection of activities – including fundraising, talks and demonstrations, supporting at events, volunteer welfare, social media and administration support.
Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.
Give as much (or little) time as you can afford. With this new role, you simply volunteer when it works for you. That means you can give as much time as you like or as little as 24 hours across a whole year, whenever it suits you. It’s perfect for busy lives, changing schedules, or for anyone seeking a low-commitment involvement.
The Community Volunteer provides an easy way to stay connected and contribute meaningfully to your local community. Here are some examples of what you could do:
Through volunteering as a Community Volunteer, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
Once we have completed your selection and screening for this role, we will provide you with an induction, as well as invite you to any necessary training sessions. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
North and West Bristol network meet every Monday evening at 7.45pm at Southmead Fire Station.
If you are successful you will need to undertake induction & training for role at these dates: Welcome Event (Induction) - Date, time and location to be advised. Training for role - Date, time and location to be advised.
Closing date for these opportunities is: 30/04/2026
To apply for this opportunity please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Doorstep Library, we’re dedicated to bringing the magic of books and the joy of reading directly into the homes of children who need our support.
With 1 in 4 children in the UK leaving primary school unable to read or write properly, we recruit and train in-person and online volunteers to introduce children from under-resourced areas to the pleasure of reading.
What’s Involved?
As a Doorstep Library reading volunteer, you’ll visit the same families via Zoom every week with eBooks to share with the children and encourage their love of reading.
You will:
Our unique home-based approach allows our volunteers to build trusting relationships with families, helping them to connect with the community and equip them with the skills they need to succeed later in life.
When and Where?
You can be based anywhere in the UK to become a Doorstep Library online volunteer.
Why volunteer with Doorstep Library?
Doorstep Library is committed to safeguarding and promoting the welfare of children, young people, and all those it comes into contact with. All volunteers undergo rigorous safer recruitment processes including specified interview questions, a DBS check, and the collection of written and/or verbal references. Safeguarding training is a mandatory part of the induction process for all volunteers, and they are expected to always adhere to our safeguarding policies and procedures.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become a Fundraisng Team Leader Volunter!
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.
You can expect us to
What we need from you
You'll be:
Time expectation
Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
You may be just the volunteer we've been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Events Volunteers are an essential part of our work for reaching and supporting different communities. Our partners in the community hold events across the UK and your support will help ensure they run smoothly, and attendees have a positive experience! You may be on your own, or as part of a team so you’ll need to be enthusiastic and motivated.
About you
Aged 18 years and over
Reliable and good at organising your time
Good attention to detail
Friendly and polite with good communication skills
Self-directed and motivated
When and where
Events will vary regionally and may take place during the day, evening, or weekends as a one-off or regular occurrence
You’ll decide where and when you’d like to volunteer - we don’t expect anyone to travel far from their home
We're looking for volunteers in Berkshire, Somerset, and Bristol
What you will do
Your tasks will depend on who you are supporting and what kind of event they’re running, but they will probably include:
Completing agreed tasks on time and responding to any changes on the day
Engaging with families and sharing your expertise if appropriate (either professional or lived experience)
Supporting with different areas, e.g. signing people in, helping with directions, sharing information
Identifying tasks that need doing and any issues that need reporting
Using your initiative to respond to situations and help out without being asked
Presenting the National Deaf Children’s Society and our community partners in a positive way
What will you gain from the role?
Other volunteers have told us that training and volunteering has given them:
Increased confidence and new skills
A broader understanding of childhood deafness and the issues faced by families
A sense of achievement by making a positive difference
Support and training
You will be provided with:
Basic training to help keep yourself, others, and data safe
A named point of contact for support
Reimbursement of agreed expenses such as travel costs
Clear information about what to do and who to contact if you are worried about something
We are committed to safeguarding and promoting the welfare of families, children and young people. You will be asked to complete a Basic disclosure check, provide references, complete a self-disclosure form, and complete our essential training.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Treasurer Roles & Responsibilities
Refugee Biriyani & Bananas is seeking a Treasurer to join our Board of Trustees and provide strategic oversight of the organisation’s financial health. The Treasurer plays a key governance role, strengthening financial literacy at Board level and supporting sustainable growth. The Board is responsible for governance and strategy and does not manage day-to-day operations.
Refugee Biriyani & Bananas (RBB) is a growing charity registered with the Charity Commission (Charity No. 1189561). For the financial year ending 31 March 2025, RBB reported a total income of £423,041 and total expenditure of £373,007. As a charity with income above £250,000, we prepare annual accounts in accordance with the Charities SORP and undergo independent examination.
As our current treasurer prepares to step down, we are expanding our Board of Trustees to support the growth and future plans of our ambitious small charity. Board meetings take place every 12 weeks via video call, with opportunities for in-person gatherings throughout the year. Additional meetings may occasionally be required, either more frequently, in smaller groups, or one-to-one, depending on specific needs or exceptional circumstances.
Responsible to: Chair, Refugee Biryani & Bananas
Purpose: To oversee the management and reporting of charity finances.
Hours: Approximately six to eight hours a month.
Remuneration: This is a voluntary, unpaid Trustee role. Reasonable travel and out-of-pocket expenses will be reimbursed in line with our volunteer policy.
Role Summary
The Treasurer will work closely with our team members including volunteers, other Trustees and with the CEO, advising on all financial matters including regulatory compliance. The Treasurer will be expected to attend Board meetings which last approximately an hour and a half every twelve weeks. The Treasurer will:
Actively participate as a key member of the Board of Trustees.
Act as an ambassador for Refugee Biryani & Bananas
Oversee and analyse the development of the annual budget and cash flow forecasts, ensuring alignment with organisational strategy and sustainability.
Support with fundraising and financial strategic planning
Advise on all financial matters, including regulatory compliance.
Oversee the development and observation of financial policies
Advise the board on fund management and ensure an appropriate reserves policy
Advise fellow Trustees on a regular basis of the financial status of the charity and where necessary recommend action.
Oversee and administer financial processes including Gift Aid claims and payroll, ensuring appropriate financial controls, transparency and board oversight are maintained. (There is currently only one person on payroll.)
Work collaboratively with the CEO and Chair to ensure appropriate financial segregation of duties within the constraints of a small charity.
Support the Board in monitoring financial risk, reserves policy and international financial compliance.
Ensure appropriate internal financial controls are in place and regularly reviewed.
Work with professional advisors including any contracted accountants
Review financial transactions on a monthly basis via digital accounting software, Xero
Arrange the compilation and agreement of Refugee Biryani & Bananas’ annual report
Lead Trustee liaison with the independent examiner and oversee the preparation and Board approval of the annual accounts and report.
The Treasurer will play a key role in strengthening financial sustainability as RBB continues to grow its international programmes and funding base.
Person Specification
The ideal candidate will have innovative ideas and sound financial knowledge. All Trustees are expected to assist Refugee Biryani & Bananas to secure a sustainable and diverse funding base for the organisation.
Essential
Understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship
Support for the values and mission of Refugee Biriyani & Bananas
Familiarity with the Charities Statement of Recommended Practice (SORP), or willingness to develop this knowledge.
Proven ability to communicate and explain financial information
Desirable
A qualified accountant (formal qualification preferred) with financial and commercial awareness, experienced in managing finances, payroll, and the needs of smaller organisations.
An understanding of the voluntary sector and previous experience as a Trustee or Treasurer.
Good communication and competent IT skills
Extensive experience in senior strategic management and leadership, combined with strong analytical and evaluation skills.
About Refugee Biryani & Bananas
Refugee Biriyani & Bananas (RBB) began as a grassroots movement in 2015, in response to the Syrian refugee crisis. What started as a group of friends distributing 2,500 portions of biriyani and bananas in the unofficial camp for displaced people in Dunkirk, Northern France, has grown into a community-driven humanitarian organisation. Initially working under the umbrella of another organisation, RBB became independent to better address gaps in aid and advocacy for displaced people worldwide.
What We Do
RBB supports people facing displacement, war, and inequality, tailoring actions to the needs of each situation. From food distributions to medical support and human rights advocacy, our work is versatile and responsive. We have provided aid in refugee and internally displaced persons (IDP) camps, squats, and other unstable settlements along migratory pathways, including:
France: Calais, Dunkirk & Paris
Greece: Idomeni, Thessaloniki, Athens, Lavrio, Samos & Chios (our main base)
Northern Iraq: Duhok
Serbia: Belgrade Barracks
Bosnia & Herzegovina - Croatia Border: Vucjak Camp
Turkey: Istanbul
Poland, Belarus & Lithuania Border
Ukraine Border (Poland and Ukraine sides)
Palestine: Gaza
Egypt: Cairo
Our Approach
RBB is a mobile grassroots organisation, designed to respond rapidly and flexibly to emerging crises. Our main base of operations is on Chios Island, Greece, where we provide ongoing support to people who are displaced.
Since October 2023, we have also established community-led initiatives to support people affected by the war in Gaza, Palestine, as well as Sudanese and other displaced communities in Cairo, Egypt.
Beyond emergency relief, we remain committed to ongoing support through volunteers, translation services, medical care, aid, and advocacy until either local capacity builds or the situation changes. In addition, our Community Humanitarian Leaders Programme (CHLP) plays a vital role in this approach by strengthening the leadership of people who are displaced by building on their existing skills, networks and lived experience in humanitarian efforts.
Our field team comprises 90% individuals from refugee and asylum-seeking communities, representing Sudan, Syria, Iraq, Afghanistan, Somalia, Gambia, Ethiopia, Palestine, and Yemen. This diverse team is led by our founder and CEO, Ruhi Akhtar, alongside field coordinators / project managers.
We prioritise dignity and equity, involving displaced individuals in decision-making and collaboration. RBB's direct aid includes food, water, shelter, medical supplies, clothing, hygiene packs, and season-specific items like sunscreen or firewood. Needs assessments and communication with affected communities guide our actions, ensuring targeted, person-centered care.
Advocacy & Awareness
RBB amplifies the voices of displaced people by sharing their stories and raising awareness about often-overlooked realities. Through storytelling and advocacy, we aim to challenge injustice and inspire action.
We are a safe space for all people and welcome those who are new to and currently underrepresented on Charity Boards, in particular members who consider themselves to have a disability and those in the global majority. Lived experience of migration or asylum or a commitment to this work is welcomed.
Interested applicants should send a CV with full contact details and a brief covering letter to address your motivation for the role, what specific skills and expertise you would bring and how you meet the competencies listed in the role description.
Female-led grassroots organisation delivering humanitarian aid and advocacy with displaced communities through a community-led approach.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Volunteer – Hampshire Hub
Thank you for your interest to become a Fundraising Volunteer at Cats Protection!
Our brand-new Community Fundraising Hub is here to support you in this role, so there's never been a better time to get involved!
This role covers the Hampshire area.
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you!
You can expect us to
What we need from you
This is a really flexible role, you can choose what you’d like to get involved with, for example:
● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement
Time expectation
This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Applicants will be required to complete an application form.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This Role Protects Our People and Our Purpose
At Tell My Truth and Shame the Devil C.I.C., our work intersects with survivors of CSA, vulnerable young people, and marginalised communities. Content, engagement, and community interaction can surface trauma, risk, or harmful behaviours. The Community Moderation & Safeguarding Officer ensures that all digital and community spaces operate safely, ethically, and responsibly, protecting members, volunteers, and the CIC itself.This is not a passive role. It is a high-responsibility, systems-driven position where vigilance and structured response are critical.
Purpose of the Role
This role is responsible for:
The role-holder ensures that the community does not drift into chaos, harm, or uncontained disclosure.
About the role:
To manage safeguarding and moderation protocols across all digital platforms and community touchpoints, acting as the first point of escalation for risk, abuse, or harmful content.
To uphold UK safeguarding compliance, maintain accurate records, support moderation teams, and advise leadership on risk trends, mitigation, and community safety — protecting trust and ethical engagement.
Experience Qualification and Requirements
Essential experience
Essential skills
Desirable (not required)
Formal qualifications
Main Responsibilities/ Key Duties
This role is not suitable if you:
Important to Be Clear
Next Steps
Shortlisted applicants will be invited to:
If you believe that safety and ethical oversight are as important as strategy and content, this role is for you.
A Final Word
Safeguarding is about people, not procedures.
If you know that:
Protection requires vigilance and structure
Documentation is a safeguarding responsibility
Ethical oversight keeps trust intact
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As part of the Government led Gommunities for Afghans programme, we are looking to recruit individuals or groups (UK BASED ONLY) to make up a team of 6 volunteers to support an Afghan family - you could be friends, neighbours, colleagues, faith groups, veterans, or community organisations are welcome.
We are currently focussed on supporting families across Wales, West Midlands and Scotland but be keen to support elsewhere geographically where possible. With this in mind, you may live in these areas, but we are also delighted to bring volunteers together remotely to support a family.
You will be at the heart of this programme. It is a rewarding opportunity to make a real difference!
The Communities for Afghans programme is a community-led Government initiative supporting families as they rebuild their lives in the UK. It is a Government-approved scheme that enables local people to welcome Afghan refugee famiklies into their community. Volunteers will be supported by us to find housing for a family, provide practical and emotional support enabling them to settle into daily life and feel a genuine sense of belonging in the community.
How community sponsorship work
Why Your Support Matters
Volunteering through Community Sponsorship is a powerful act of solidarity. You are not only helping one family — you are strengthening your entire community.
Your support helps families:
And your community benefits:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cheer Squad Volunteer - London Marathon Sunday 26th April & London Landmarks Half Marathon Sunday 12th April.
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity, we are only able to help thousands of cats and kittens each year thanks to the donations we receive from generous members of the public. Fundraising events are a great source of income for the charity. As a Cheer Squad Volunteer, you will support Cats Protection’s event participants make it through their challenge by cheering them on at selected cheering points along event routes. You will also be instrumental in raising awareness and representing the charity.
What can you expect to be doing?
What are the benefits to you and the cats?
We’re looking for someone with
Locations
This role is based at various mass participation events across the UK where we set up Cats Protection cheer points.
Exact locations will be given after you have signed up however below are our current cheer points:
Support, guidance and keeping you safe
At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.
The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
You may be just the volunteer we’ve been looking for!
All applicates will be required to complete an Application form
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising events helper
Fundraising hub - South west
A bit about this role
As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!
You can expect us to
What we need from you
You'll be
A bit more information about this role and the team
This volunteer opportunity is perfect for anyone who enjoys being part of local community events and wants to make a meaningful difference for cats across the South West. As a fundraising events helper, you will support a range of enjoyable activities such as craft fairs, coffee mornings, quiz nights, county shows and supermarket collections. Your support at these events helps raise the vital funds needed to care for cats and kittens in need.
Every event you take part in truly makes a difference. Even small amounts go a long way. Just £5 can feed a cat in our care for 25 days, helping us provide the food, warmth and comfort they rely on.
You do not need previous experience. All you need is a friendly attitude, a willingness to get involved and an interest in helping cats. Whether you prefer setting up stalls, chatting to members of the public or supporting activities throughout the day, there is a place for you on the team. Any time you can give will help us continue our work and support cats who need it most.
This role is very flexible. You can choose to volunteer at a single event for a couple of hours or join multiple events throughout the year. We will keep you updated with upcoming opportunities so you can choose what suits you best.
Wherever you are based in the South West, you will have full support from your fellow volunteers and the Fundraising Hub team. They are always available to offer guidance, resources and encouragement.
We will support you every step of the way.
Time expectation
This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.
We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.
You may be just the volunteer we've been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Once you've applied we'll be in touch to arrange an informal chat with you.
Making a better life for cats, because life is better with cats
Support the work of St John Ambulance in your community by volunteering as a Community Volunteer, an exciting new role which is designed to revamp how volunteering looks in the modern world; flexible, innovative and is open for all.
We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient. Community Volunteers can choose from a wide selection of activities – including fundraising, talks and demonstrations, supporting at events, volunteer welfare, social media and administration support.
Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.
Give as much (or little) time as you can afford. With this new role, you simply volunteer when it works for you. That means you can give as much time as you like or as little as 24 hours across a whole year, whenever it suits you. It’s perfect for busy lives, changing schedules, or for anyone seeking a low-commitment involvement.
The Community Volunteer provides an easy way to stay connected and contribute meaningfully to your local community. Here are some examples of what you could do:
Through volunteering as a Community Volunteer, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
Once we have completed your selection and screening for this role, we will provide you with an induction, as well as invite you to any necessary training sessions. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
If you are successful you will need to undertake induction & training for role at these dates: Welcome Event (Induction) - Date, time and location to be advised. Training for role - Date, time and location to be advised
Closing date for these opportunities is: 30/04/2026
To apply for this opportunity please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cancer support charity The Mulberry Centre, is looking for new volunteers with flexible availability to help us set up and run out stall at a variety of fun community fundraising & enagement events, mainly in West London - Hounslow, Richmond & Ealing area. Come and sell rafle tickets, inspire donations, hold a collection bucket, give out leaflets and engage with the public at our own events and at fetes, fairs and stadium days.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Opportunity: Customer Service Agent
Are you friendly, approachable, and passionate about helping others? We’re looking for a Volunteer Customer Service Agent to provide excellent support and ensure a positive experience for everyone who interacts with us.
Role Overview:
As a Customer Service Agent, you will be the first point of contact for enquiries, helping to provide information, resolve issues, and support our community. This role is ideal for someone who enjoys communicating with people and delivering high-quality service.
Key Responsibilities:
Respond to enquiries via email, phone, or social media
Provide accurate information about services, events, and activities
Assist in resolving questions or concerns in a professional manner
Maintain clear and accurate records of interactions
Support general administrative tasks as needed
Work closely with the team to ensure a consistent and positive experience
What We’re Looking For:
Excellent communication and interpersonal skills
Friendly, patient, and empathetic approach
Good problem-solving abilities
Strong organisational and time management skills
Basic IT skills and confidence using digital platforms
Ability to work independently and as part of a team
What You’ll Gain:
Practical experience in customer service and support
Development of communication and problem-solving skills
Enhanced confidence in handling a variety of enquiries
A valuable addition to your CV
Opportunity to make a positive impact within the community
Time Commitment:
Flexible, with regular weekly availability preferred.
Location:
REMOTE - UK ONLY
Help us create a welcoming and supportive experience for everyone we serve.
Our Mission is to support LGBTQ+ Individuals facing homelessness and Financial hardship.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Grant Officer
Southwark Tenants’ Federation – Grassroots Housing Advice Charity
Location: Southwark / Remote (hybrid available)
Time commitment: Flexible (approx. 4–8 hours per week)
Contract: Volunteer
About Us
We are a small grassroots charity based in Southwark and the only surviving tenants’ federation in London. For decades, we have supported tenants and residents to defend their housing rights, challenge poor conditions, and have a collective voice in decisions that affect their homes and communities.
Our social housing advice service supports people facing homelessness, disrepair, evictions, and housing management issues, with a strong focus on empowerment and tenant-led action.
The Role
We are seeking a Volunteer Grant Officer to help us secure funding to sustain and grow our vital work. This role is crucial to keeping an independent, tenant-led voice alive in London.
You will work closely with a small, committed team and help ensure our advice service remains accessible to local residents.
Key Responsibilities
About You
Essential:
Desirable (but not essential):
We particularly welcome applications from people with lived experience of social housing.
What We Offer
We particularly welcome applications from people with lived experience of social housing. We are very flexible, so still apply even if you don't have a lived experience but can write a bid