Customer relationship management manager jobs in Glasgow

APP is looking for an energetic, creative and engaging Community and Events Fundraiser to work with individuals and groups from all walks of life - building strong relationships with them so that APP is the charity they choose to fundraise for.

You will join a small but fast-growing charity with a dedicated and passionate team, committed to supporting women and families affected by severe postnatal mental illness.

We are looking for someone with experience of charity fundraising, who enjoys meeting people, building partnerships and creating opportunities through strong communication and relationship management. The successful candidate will help raise APP’s profile, strengthen supporter engagement and help the charity build a more diverse and sustainable income base.

The successful candidate will be warm, personable and someone who understands the importance of the small details – as well as flexible, resilient and prepared to manage a varied workload. APP offers home-based working with core hours and flexible start and finish times. A working pattern will be agreed with the successful candidate.

PERSON SPECIFICATION

Essential skills, qualities and experience:

● At least two years’ experience in a fundraising role within the charity sector.

● A proven track record of meeting income targets and growing a supporter base.

● Experience engaging and supporting a diverse range of fundraisers including individuals, schools, community groups, and businesses.

● Excellent interpersonal and communication skills, with the ability to inspire and motivate a wide range of supporters.

● Excellent organisational skills with the ability to manage multiple projects simultaneously and meet deadlines.

● Confident using a CRM database; experience with online fundraising platforms (e.g. JustGiving, Enthuse).

● Understanding of UK charity law, GDPR, and the Fundraising Regulator Code of Fundraising Practice.

● Passionate about health equality, social justice, and improving the lives of mothers and families.

● Ability to understand and maintain confidentiality.

● Ability to work both independently towards goals and as part of a team.

● Ability to prioritise workloads and have an organised, methodical approach.

Desirable skills, qualities and experience

● A willingness to raise awareness of PP.

● Experience of supporting community fundraisers in the area of mental health, or with issues relating to pregnancy, women and families.

● Awareness of, and knowledge of the issues faced by women and families affected by postpartum psychosis, bipolar disorder and perinatal mental illness.

● Experience of successful lone working, managing a diverse workload, and working with remote teams.

● An understanding of social media.

● Experience of updating websites.

● Experience of video call (e.g. Zoom, Microsoft TEAMS), Slack and web survey tools.

For more information please see the recruitment pack.

Programme Coordinator

6 Month Fixed-Term Contract (Maternity Cover)
Salary: £26,250 per annum
Location: Remote first (based in the UK)
Hours: 37.5 hours per week (part-time applications considered, min 4 days per week)
Contract: Fixed-term contract for 6 months with potential extension

About the opportunity
An exciting opportunity has arisen for a Programme Coordinator to join a growing charity that works with young people across the UK, helping them develop the skills, confidence and aspirations needed for future success.
This is a fantastic opportunity for a highly organised and detail-focused administrator who enjoys coordinating multiple projects, managing competing priorities and delivering excellent customer service. Working closely with schools, volunteers, external partners and colleagues, you will play a key role in ensuring the smooth and successful delivery of impactful programmes that support thousands of young people each year.

The role
This is a busy and varied coordination position supporting the delivery of large-scale education and employability programmes.
You will be responsible for ensuring all administrative and logistical arrangements are in place, working closely with Programme Managers and a range of external stakeholders to provide an excellent experience for everyone involved.

Key responsibilities include:

• Coordinating multiple projects and programmes simultaneously
• Managing programme bookings, schedules and logistics
• Liaising with schools, volunteers, facilitators and external partners
• Maintaining accurate records using databases, CRM systems and spreadsheets
• Organising travel, accommodation and other programme requirements where needed
• Responding to enquiries and providing a high standard of customer service
• Supporting Programme Managers to ensure programme objectives and deadlines are met
• Monitoring progress and identifying opportunities to improve processes and efficiency
• Working collaboratively with colleagues to support a one-team approach across the organisation

About you

We are looking for someone who is highly organised, proactive and able to remain calm when balancing multiple priorities.

The successful candidate will have:

• Experience managing multiple and often competing priorities
• Strong organisational and administrative skills
• Excellent written and verbal communication skills
• Strong Microsoft Office skills, including Excel, Word and Outlook
• Experience working with databases, spreadsheets or CRM systems
• A high level of accuracy and attention to detail
• The ability to work independently as well as collaboratively within a team
• A positive, adaptable and solutions-focused approach
• Experience working in a fast-paced environment
• Strong analytical and problem-solving skills

Additional information

This is a hybrid role, primarily working from home with occasional travel. The successful candidate will be expected to attend team collaboration days in London approximately nine times per year. There will also be opportunities to attend programme workshops and school visits across the UK, typically around twice per month, with additional opportunities available for those who wish to be more involved in programme delivery and impact. All approved business travel expenses are reimbursed.
Applications will be reviewed on a rolling basis and early applications are encouraged.

The organisation is committed to safeguarding and promoting the welfare of children and young people. Successful applicants will be required to undergo appropriate safeguarding checks, including references and a DBS check

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Use your experience as a Safeguarding Lead to set clear direction, challenge thinking and ensure safeguarding is consistently strong, effective and trusted.

You will drive meaningful change ensure safeguarding is embedded across every part of the organisation. If you are ready to bring your expertise into a role where your decisions have real impact, this is your chance to lead with purpose and authority.

As our Safeguarding Lead, you will play a central role in strengthening safeguarding practice across the Motor Neurone Disease (MND) Association, helping ensure the right support is in place at the right time.

Key Responsibilities 

• Lead the development and delivery of the MND Association’s safeguarding strategy
• Provide expert safeguarding advice and support for staff and volunteers
• Oversee responses to serious safeguarding incidents, including reporting and learning
• Lead the Association’s Safeguarding Board and annual action planning
• Work in partnership with senior leaders to ensure safeguarding awareness at all levels of the organisation
• Maintain and review risk management and reporting, safeguarding policies, ensuring compliance and best practice
• Develop quality assurance frameworks, audits and case reviews
• Strengthen safeguarding culture through training, engagement and clear standards

About You 

• Significant experience in a senior safeguarding role and working within multi-agency safeguarding environments
• Strong knowledge of safeguarding legislation and multi-agency working
• Experience managing complex safeguarding incidents and reviews
• Ability to provide safeguarding KPIs, reporting, data and risk analysis
• Confident communicator who can challenge constructively
• Proven ability to provide positive safeguarding outcomes for  
• Skilled in analysing data to drive improvement and risk mitigation

Desirable

• Experience in a charity or voluntary sector setting
• Social Work or other relevant qualification

Further information about working for the MND Association and full job description is available in the attached Candidate Pack. 

• Screening calls taking place Wednesday 15th July
• Interviews Wednesday 29th July inperson at our Northampton Office

This is a Home-based role with requirement to attend a main office (Northampton or London) or other designated location for team meetings, training, client visits, or other business purposes. This applies regardless of contractual location and is in line with the needs of the Association.

We can consider part time applications of 30 hours + for this role.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. 

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. 

What We Offer 

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays 
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies 
• 24/7 GP access via phone and video 
• Life assurance and confidential counselling helplines 
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave) 
• Access to Benefit Hub for discounts on everyday shopping 
• Enhanced pension scheme 
• Opportunities for training and personal development 

About Us 

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.

Salary: £45,000–£47,000 FTE (depending on experience)
Hours: 30–35 hours per week
Location: Hybrid/home-based. Ideally within easy reach of Chelmsford and London. Regular travel to meet colleagues, funders and visit programmes across England.
Reporting to: CEO

Be part of a mission that's transforming children's futures through food, farming and the countryside

For more than 45 years, The Country Trust has been connecting children from the UK's most disadvantaged communities with the land that sustains us all. Through inspiring farm visits, food education and countryside experiences, we've already reached more than 600,000 children, and we're just getting started.

We're entering an exciting new chapter as we develop our next organisational strategy, and we're looking for an experienced fundraising leader to help shape our future.

This is an outstanding opportunity for an ambitious and strategic fundraiser to join our Senior Leadership Team and lead the next phase of our income growth, enabling even more children to benefit from our life-changing programmes.

About the role

As Head of Fundraising, you'll provide strategic leadership across all fundraising activity while remaining hands-on in securing major income and developing key relationships.

You'll lead a dedicated fundraising team, drive innovation, strengthen fundraising systems and processes, and develop a sustainable fundraising strategy that diversifies income across:

• Trusts and foundations
• Corporate partnerships
• Major donors
• Individual giving
• Legacies
• Gaming and Streaming for Good
• Emerging fundraising opportunities

Working closely with the CEO, Senior Leadership Team, Digital and IT colleagues, you'll help embed new fundraising systems, champion data-driven decision making and ensure fundraising excellence across the organisation.

About you

We're looking for an inspiring fundraising leader who combines strategic thinking with practical delivery.

You'll bring:

• Significant senior-level fundraising leadership experience
• A proven track record of securing substantial income across multiple fundraising streams
• Experience developing and delivering fundraising strategies that drive sustainable growth
• Strong leadership skills with experience developing high-performing teams
• Excellent relationship-building, communication and influencing skills
• Financial and commercial awareness, including budgeting and forecasting
• Knowledge of fundraising regulation, GDPR and fundraising best practice
• A passion for improving opportunities for disadvantaged children

Experience developing new income streams, digital fundraising and CRM systems would be particularly valuable.

Why join us?

At The Country Trust, you'll be joining an ambitious charity where collaboration, learning and innovation are at the heart of everything we do.

We offer:

• Hybrid and flexible working
• 25 days annual leave plus Bank Holidays (FTE)
• Workplace pension
• Homeworking allowance
• Mileage and agreed travel expenses
• A supportive, values-led culture
• The opportunity to shape our future strategy and make a lasting difference to children's lives

We're committed to building a diverse and inclusive team that reflects the communities we serve and welcome applications from candidates of all backgrounds.

Key dates

Closing date: 12pm, 3 August
Shortlisting: 6 August
Interviews: Week commencing 24 August

The Country Trust is committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be subject to an Enhanced DBS check.

Our partner is a humanitarian organisation working to support communities affected by conflict and violence. They are seeking an interim finance professional to provide hands-on support to the finance team during a busy period. The role will focus on day-to-day accounting, reconciliations, transaction processing and support with income, inter-company and cost recovery processes.

This would suit a part-qualified accountant, experienced Finance Officer or someone qualified by experience who is confident working across reconciliations, journals and transactional finance.

Key responsibilities

• Post transactions accurately to the organisation’s accounting system.
• Ensure bank reconciliations are completed and reconciling items are followed up, including helping to clear a short backlog.
• Reconcile income received against CRM records, ensuring data and details match across both systems.
• Support the reconciliation of inter-company transactions between UK and overseas entities, including helping to clear existing backlog items.
• Work with the Programme Finance Manager on salary and overhead recoveries.
• Prepare and post journals to the accounting system.
• Support the finance team with other accounting, reconciliation and month-end tasks as required.

Person specification

• Part-qualified or QBE professional with experience in an all-round Finance Officer or similar role.
• Strong reconciliation experience, including bank reconciliations and income reconciliations.
• Experience posting transactions and journals to an accounting system.
• Good attention to detail and confidence working with financial data across different systems.
• A practical, organised and hands-on approach, with the ability to work through backlogs and resolve discrepancies.
• Strong communication skills and the ability to work collaboratively with finance and programme colleagues.
• Experience in the charity, international NGO or grant-funded sector would be helpful, but is not essential.

Details

• They are seeking someone to start immediately, with the contract is expected to run for approximately 3 months.
• Ideally, the organisation is seeking full-time support. However, they would also consider someone available 4 days per week.
• The role can be delivered largely remotely from the UK. Attendance at the office for induction and occasional meetings would be helpful. Please note, this role requires RTW in the UK. 

This is a brilliant opportunity for a self-starter who thrives on identifying and winning new business and helping to create meaningful partnerships in the community. We are looking for a motivated and experienced Corporate and Community Partnerships Fundraiser to join us on a three-month contract.

Reporting to the Head of Fundraising, you will lead prospect research and outreach across NHS Barking, Havering & Redbridge procurement suppliers, local community businesses and key corporate partnerships sectors for hospital fundraising. You will develop compelling partnership propositions and engagement materials, identify key stakeholders within target organisations, and progress prospects through to confirmed meetings. 

What You’ll Do 

1. Conduct thorough prospect research across NHS BHRUT procurement suppliers, local businesses and priority sectors to build a strong and accurate pipeline of prospective corporate and community partners in our new CRM, Beacon.

2. Create a corporate partnership fundraising deck for prospects that brings to life all the ways businesses can get involved, from social value opportunities, do your own fundraising and challenge events, sponsorship opportunities, to volunteering and in-kind support. This will need to be compelling and can be tailored for NHS procurement suppliers and aligned to the charity’s strategic goals.

3. Develop a corporate volunteering opportunities deck, ready to share with prospective and current partners. 

4. Identify key stakeholders within target prospect organisations and make proactive outreach to arrange prospect meetings between corporate contacts and the Head of Fundraising, to support the charity’s income growth ambitions.

Who We’re Looking For 

You’ll bring energy, creativity and confidence to this role. You’re the kind of person who: 

1. Is self-motivated by winning new business and identifying and building long-term, high-value partnerships. 

2. Is a confident relationship-builder who brings curiosity, creativity and a proactive mindset to identifying new opportunities. 

3. Is passionate about the work of hospital charities and the difference they make to patients and staff.

Essential Experience & Skills 

1. Proven, strong experience in corporate partnerships or business development, with a strong track record of generating income. 

2. Experience developing compelling proposals and conducting high-quality prospect research. 

3. Excellent communication, organisational and influencing skills, with strong attention to detail. 

4. Comfortable working fully remotely and managing your own time effectively. 

To apply, please submit your CV and a cover letter of no more that two A4 pages. 

Community Fundraiser

My Name’5 Doddie Foundation

 

At My Name’5 Doddie Foundation, we want to change the world. We believe motor neuron disease is not incurable. It’s just underfunded. 

Building a community is at the heart of everything we do. Every conversation and every person has the potential to be a part of that community and bring us closer to a world free of MND.

This is the first time we have sought to recruit a fundraiser based outside Scotland. Alongside the other community fundraiser, you will work with supporters across the UK. We are keen to further grow our presence and visibility, and you will be a core part of this.

You will be a crucial part of a dynamic team, working closely with our Senior Development and Engagement Manager within the fundraising team. You will be a first point of contact for fundraising enquiries, build meaningful and lasting relationships and actively seek fundraising opportunities. 

Our ideal candidate will have experience in a similar role or in a role focused on relationship building with fundraising, volunteering or events experience. You will have excellent communication and organisational skills, the ability to work in a fast-paced environment and be dedicated to improving people’s lives.

Job Description

• Alongside our other Community Fundraiser, the post holder will be the first point of contact for the Fundraising team. The broad responsibilities will be:
• Building and maintaining strong fundraising relationships
• Provide 1 to 1 support with our fundraisers and help them maximise the activities and continue that support throughout their stewardship so we retain their support.
• Help with the delivery and development of an exciting and busy events programme.

Key Responsibilities

People-focused

• Providing outstanding supporter care as the key contact for fundraising enquiries at the Foundation.
• Coaching and supporting fundraisers to ensure they can maximise their efforts and that they enjoy their experience.
• Building strong networks and relationships with supporters to increase long term repeat support.
• Ensuring Foundation stewardship processes are followed throughout the supporter journey.
• Attending events to represent My Name’5 Doddie Foundation.
• Support on larger special project events e.g Great North Run 

Behind the scenes

• Working with our Fundraising Administrator help collating and sending fundraising packs, auction items and event materials.
• Maintaining the Foundation’s supporter database and keeping their details up to date.
• Maintaining the fundraising calendar of activities and tasks.
• Maintaining confidentiality of information, observing data protection laws, and adhering to fundraising code of practice at all times.
• Actively seek new fundraising opportunities across the UK.
• Work with the Senior Community, Volunteering and Events Manager to deliver annual operations plans.
• Support with other incomes streams including corporate fundraising, regular giving, legacy and in-memory. Along with our volunteer programme.

Skills and Experience

Essential

• Excellent verbal and written communication skills, with the ability to inspire and motivate others
• Good IT skills, including Microsoft Office and online platforms
• Experience in a customer service
• Excellent inter-personal and communications skills
• Experience working in a busy and diverse team
• Effective at building relationships with people
• Ability to manage multiple tasks
• Ability to use own initiative
• Ability to manage time effectively
• Comfortable to work with minimal supervision, but as part of the fundraising team
• Professional and hard-working team with a positive and collaborative work ethic
• Driver’s licence and access to a car
• Desire to learn and develop a career in fundraising

 

Strongly Desirable

• Community Fundraising experience
• Experience working with volunteers 
• Experience in engaging an audience. 
• Experience using a customer database 
• Awareness or understanding of motor neuron disease

Salary – £30k-£35k

Duration – Full-time – 2 years fixed term

Annual Leave – 25 days (plus 8 days bank holiday)

Working Hours – 37.5 hours per week. Some weekend work will be required.

Location – Home-based – In the Bristol/ Bath/ Cheltenham/ Gloucester 

About My Name’5 Doddie Foundation

Our vision is a world free of MND. We will leave no stone unturned in the relentless pursuit of this goal as we fund, guide and enable the smartest, most efficient MND research to catalyse a cure for motor neuron disease.

Since we were founded in 2017, we have committed over £23.5 million to world class MND research, funding dozens of research projects across our four funding programmes. This is only possibly through the generosity and determination of our supporters.

Head of Course Development – Self-Paced Learning

Remote (UK) | Full Time | 12-Month Fixed-Term Contract | £60,000–£70,000

Help build something entirely new with a global leader in education.

Marble Mayne Recruitment is delighted to be supporting a world-leading international education group in the appointment of a Head of Course Development for an exciting new strategic initiative.

This is a genuinely unique opportunity to join an organisation at the forefront of premium education and play a pivotal role in launching a brand-new self-paced learning offering. Rather than stepping into an established function, you'll have the rare opportunity to build an innovative educational product from the ground up, shaping how high-quality GCSE and A-Level courses are designed, developed and delivered for students across the world.

This is a fully remote role, open to candidates based anywhere in the UK, offering the flexibility to work from home while collaborating with an ambitious international team.

The Role

As Head of Course Development, you'll lead the creation of a new portfolio of self-paced GCSE and A-Level courses. You'll recruit and manage the course development team, establish quality standards and production processes, oversee instructional design, content development and assessment, and ensure delivery to ambitious project timelines.

Working closely with colleagues across product, operations and marketing, you'll help shape a market-leading online learning experience from concept through to launch. This is a rare opportunity to leave your mark on a completely new educational offering.

As the new product grows, there is also the potential for this role to evolve into a longer-term leadership position within the organisation.

About You

We're looking for an experienced education leader with a strong understanding of curriculum development and pedagogy, ideally across GCSE and A-Level. You'll bring experience leading course or curriculum development, managing educational teams, delivering complex programmes to fixed deadlines, and be someone who thrives in a fast-paced, build-from-scratch environment. Experience of online or asynchronous learning would be highly advantageous.

If you're excited by the prospect of building something from scratch, leading a talented team and helping shape the future of online education within a globally recognised organisation, we'd love to hear from you.

Closing date

Ongoing / ASAP – the new postholder will ideally start the role for the new academic year in September 

Location: Remote (based in England, Scotland and Wales with occasional travel).

Salary: £25,360 - £28,665 pro rata (£20,288 - £22,932 actual)

Hours of work: 28 hours a week (4 days)

Contract type: Permanent

Why work for Kids Matter?

• Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
• Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
• Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
• Flexible working across weekdays to suit your schedule.

About us

Kids Matter is one of the UK’s fastest growing children’s charities. Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.

Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.

We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.

About the role

The Support & Training Coordinator role involves:

• Managing onboarding processes for new facilitators attending training, ensuring clear communication of expectations and timelines, including safeguarding checks
• Supporting the Support Coaches by coordinating essential ongoing facilitator engagement: including group calls, follow up sessions, communication touchpoints and additional resources
• Coordinating the logistics of monthly facilitator training sessions, including placing orders, liaising with suppliers, monitoring stock levels and order numbers, and overseeing communications and systems
• Developing and maintaining systems that monitor and support the full facilitator journey — from onboarding through to ongoing support

About you

Do you have strong organisational and administrative skills? Can you work confidently with systems, databases, and digital tools? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?

Then we would love to hear from you!

Please see the job pack for more details on the role and application process.

How to Apply

You can apply for the Support & Training Coordinator position by completing a copy of our online application form.

The deadline for applications is 13th July at 9am. All successful and unsuccessful applicants will be notified by email.

We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.

If you have any questions, please refer to our recruitment FAQs document. If you would like any application and interview support or you need any reasonable adjustments throughout the application process, please contact Katie Washington (HR & Systems Manager).

Senior Philanthropy and Partnerships Executive

Location: Remote

Salary: £30,000 per annum

Vacancy Type: Permanent, Fill Time

Are you a confident relationship-builder with a passion for purpose-driven work? Do you know how to turn conversations into long-term support and meaningful partnerships?

We’re looking for a Senior Philanthropy & Partnerships Executive to join our passionate fundraising team in a remote, full-time role working 35 hours per week. This is an exciting opportunity for a confident relationship-builder to help grow income from high-net-worth individuals, corporate partners and trusts, supporting life-changing services across the UK.

At The Forward Trust, we help people break cycles of addiction, homelessness and offending to build positive futures. With around 40% of our workforce in active recovery and/or with lived experience of the criminal justice system, our team is proof that change is possible.

Why Join Us?

You’ll be joining an ambitious and supportive fundraising team responsible for generating £2.3 million annually to power our vital Recovery and Belonging services. Strong foundations are already in place, now we need someone exceptional to help take us further.

What You’ll Be Doing

• Identify and engage new high-net-worth donors and corporate partners
• Support delivery of major giving, company support and legacy strategies
• Build tailored stewardship journeys that inspire long-term support
• Manage a portfolio of existing supporters and promising prospects
• Create compelling proposals, impact reports and donor communications
• Support applications to corporate foundations and funding opportunities
• Help shape donor-facing materials that showcase our mission and impact
• Coordinate events, visits and cultivation opportunities
• Represent The Forward Trust externally with confidence and passion
• Maintain accurate CRM records and donor data
• Collaborate across the wider fundraising team to maximise results

What We’re Looking For

• Proven experience in fundraising, partnerships or relationship management
• Strong communication and influencing skills
• A proactive, target-driven mindset with excellent attention to detail
• Confidence managing multiple priorities and stakeholders
• Passion for social impact and changing lives

If you’re motivated by meaningful work and excited by the chance to grow transformational partnerships, we’d love to hear from you.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - 

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme 
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
• Death in Service Payment (2x annual salary) 
• Critical Illness Insurance (subject to qualifying criteria)

Please note that we may close this vacancy early if we receive a high volume of suitable applications. 

Employee Screening and Eligibility to Work

Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to their website to complete your application.

What you need to know: 

• Job Title: Community & Support Lead 
• Reports to: Head of Operations 
• Salary: £15,000 (FTE equivalent £35,000) 
• Hours: 15 hours per week, worked flexibly across the week between 7:00am and 7:00pm. Occasional evening and weekend working may be required to support organisational needs, with advance notice provided wherever possible. 
• Location: Fully remote with occasional UK travel 
• Contract Type: Fixed-term 1 year - This post is funded by The National Lottery Community Fund.

Experience in one or more of the following areas is required for this role: oncology, cancer care, urology, gynaecology, adolescent and young adult services. Please provide evidence of your relevant experience in your covering letter and/or CV.

The knowledge, compassion and communication skills developed through supporting patients and families affected by cancer are directly transferable to this role. 

You will be responsible for leading our community and support services, building meaningful relationships with people affected by cancer, and helping us continue to develop services that are shaped by lived experience. 

About Us 

The Robin Cancer Trust is looking for a Community & Support Lead to help shape and grow the support we provide to people affected by testicular and ovarian germ cell cancers across the UK.  Driven by our community built from lived experience - we support individuals and families navigating diagnosis, treatment, recovery, and life beyond cancer. We connect our community with trusted information, supportive communities, opportunities to share their experiences, and services designed to help them feel informed, empowered and understood. 

We do this by: 

• Connecting people affected by cancer through our community and shared lived experiences. 
• Providing trusted information, signposting and practical support when people need it most. 
• Creating opportunities for patients, families and supporters to help shape our services and future work. 
• Building a community that breaks isolation, starts conversations and reminds people they are not alone. 

Our values: 

• Respect: Not only for the important work we undertake, but also for the people who support our mission. We believe in open, honest and empathetic communication between ourselves and our community. 
• Creativity: We are a small team with a big vision. In order to drive the change we want to see in the world, we must innovate, disrupt and experiment. 
• Trust: We are accountable to each other and our community. We are responsible for upholding these values and the quality of work we undertake and will do so with integrity at all times. 

If our mission, vision and values inspire you and resonate with you, we would love to hear from you. 

About the role

This is a newly redesigned role created following a review of Robin Cancer Trust's support services. 

The Community & Support Lead will play a key role in ensuring that people affected by testicular and ovarian germ cell cancers can access compassionate support, trusted information, meaningful connections and opportunities to shape our future work. 

We particularly welcome applications from nurses and other healthcare professionals who may be looking for a career change, greater flexibility, or an opportunity to use their skills in a non-clinical setting. Whilst this is not a clinical position and does not involve providing medical advice, your understanding of the patient experience, treatment pathways and the emotional impact of a cancer diagnosis would help us deliver high-quality, person-centred support to our community.

This role may particularly appeal to nurses seeking flexible, remote working arrangements, including those looking for school-hours working, a better work-life balance, or an opportunity to continue making a meaningful difference outside of frontline clinical practice. 

Our Culture: 

Our culture is the most important thing to us. 

We want someone to join our team with empathy, creativity, versatility and initiative. We are looking for someone who can make this role their own, help shape the future of our support services, and grow alongside the charity as we continue to evolve. 

We are looking for someone who cares deeply about people, is comfortable having meaningful conversations, and is passionate about building communities that make a difference. 

Job Purpose: 

The Community & Support Lead will act as the primary point of contact for Robin Cancer Trust's support services and community activity.

The role will lead the development and delivery of our support offer, including patient enquiries, community engagement, signposting, Thriver Packs, WhatsApp communities, lived experience involvement and service development. 

The role will work closely with the CEO, Head of Operations, Medical Advisory Board and Clinical Advisor to ensure our support services remain compassionate, effective, safe and impactful. 

Key Responsibilities: 

Community Support 

• Respond to support enquiries from patients, families and supporters. 
• Coordinate the delivery of Thriver Packs. 
• Signpost individuals to relevant organisations, services and resources. 
• Maintain accurate support records and impact data. 
• Ensure enquiries are managed professionally and compassionately. 

Community Development 

• Lead and develop the Thriver Community. 
• Manage and moderate Robin Cancer Trust's WhatsApp communities. 
• Build meaningful relationships with people affected by cancer. 
• Create opportunities for lived experience involvement. 
• Recruit, engage and support community volunteers. 

Service Development 

• Identify gaps, opportunities and emerging community needs. 
• Support the development of new support services and wellbeing initiatives. 
• Build relationships with charities, healthcare professionals and support organisations. 
• Contribute to the evaluation and continuous improvement of services. 

Governance & Administration 

• Coordinate Medical Advisory Board meetings and actions. 
• Maintain support service reporting and records. 
• Support safeguarding processes and escalation pathways. 
• Work alongside the Clinical Advisor where specialist support is required. 

 Equal Opportunities: 

Robin Cancer Trust is committed to being an equal opportunity employer. We recruit based upon capability and all applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. The Robin Cancer Trust is aware  that we are not as diverse as we want to be, so we are actively searching for people who share our passion for our mission, with different backgrounds, perspectives and experiences, to collectively make a difference. If there is anything we can do to support you during the application or interview process, please let us know and we will do everything we can to ensure you have a positive and comfortable experience. 

 

Location: Fully remote with flexible working arrangements but with your home base being in the East Midlands to allow easy travel to Warm Welcome Spaces in the region

Salary: £28,387

Contract: We are open to this role being part time (0.8FTE minimum preferred) or full time. We offer fully flexible working.

Closing date for applications: 12th July

Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role.

First interviews: 23rd July

Start Date: ASAP

About the Warm Welcome Campaign

Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold ambition to enable a more deeply connected society where we all have free access to welcoming community spaces. 

We resource, connect and champion a network of over 6,300 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth. 

We’re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year. 

Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting.

It’s an important moment for us – we are now in our second year of our five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. We now have approximately 3.5 million visitors to Warm Welcome Spaces each year. In January we delivered a hugely successful second ever Warm Welcome Week in collaboration with a wide variety of partners. 

 

The Opportunity

This is an exciting opportunity for a purposeful and proactive individual to work within a small (but growing), friendly and dynamic team in a varied role.

We are expanding our programmes and partnership team and so we are looking for a Warm Welcome Space Support Coordinator (based in the East Midlands). 

If you are brilliant at engaging with a wide variety of organisations and individuals, and passionate for your input to shape work that makes a genuine difference to people’s lives, this could be the role for you.

To support the range and depth of opportunities we can offer to Warm Welcome Spaces, we are looking for a Spaces Support Coordinator to work primarily on supporting our Champions programme, as well as other exciting programme opportunities, to ensure they are as successful as possible in delivering impact for Spaces by meeting their targets. 

We’re looking for someone who thrives on the variety of connecting with a huge range of people and who is organised and systematic while at the same time has room for creativity, learning and innovation. You will need to enjoy working proactively and flexibly in a fast-paced environment, and have a logical, systematic approach, as well as excellent communication and IT skills. 

Our team works remotely, but there are also opportunities to co-work (depending on location). You’ll be encouraged and supported to grow and develop your skills and expertise within this role

Warm Welcome Responsibilities

Working closely with the Warm Welcome Spaces Support Manager and wider team your primary responsibility will be to provide Project Coordination related to projects that are designed to support Warm Welcome Spaces, taking ownership of specific projects and tasks as required, including;

Project Coordination:

• Owns and manages parts of a project and ensures successful delivery - for example within the Warm Welcome Champions Programme or Partnership volunteering opportunities to benefit Spaces. This will include organising specific events as part of wider projects

• Develops project plans and timelines and maintains updates and progress

• Communicates clearly about a project and ensures the project is keeping to the planned timeline and outcomes, identifying any delivery challenges quickly

• Understands key responsibilities and can clearly articulate role within projects

• Responding to and fielding enquiries related to projects as appropriate

• Taking meeting minutes and chairing meetings when needed

• Collecting and entering data for various spreadsheets and documents efficiently

• Maintaining and updating information on our CRM tool

• Ensuring project documents are responsibly and securely stored and updated on the GDrive

• Builds positive relationships with partners and delivers expected outcomes on projects in partnership with them

Warm Welcome Space Support:

• Organising, supporting and attending Space visits, special events or volunteering opportunities to build relationships with Spaces and partners

• Ensuring the smooth running of in person events and visits with Warm Welcome Spaces

• Recording key insights and information during Space visits to ensure we have key impact and reporting data, as well as information to help us to continue to learn and improve our support for Spaces

Communication support:

• Supporting with communications e.g. storygathering at events or space visits 

• Creating presentations for meetings and events as needed

• Liaising with stakeholders and funders in a timely manner as required

• Writing up stories about spaces visited that can be published on the website 

Teamworking:

• Supporting the work of the wider Warm Welcome/Good Faith Partnership Team as capacity and need allows

• Other responsibilities commensurate with the post

Person specification

We are looking for candidates with the following skills and experience: Please respond to these in your application

• Tenacious with a natural drive to push tasks through to completion and to the required standards of excellence

• Some experience in supporting community partnership projects in collaboration with cross sector partners, including Local Authorities, Voluntary, Community, Social Enterprise and Faith Sector Organisations 

• Understanding of Asset Based Community Development (ABCD) approaches in recognising and celebrating the expertise and experiences of local community groups

• A good team player who is quick and willing to respond to the needs of others by pitching in and helping with tasks

• Understanding and commitment to our values - Being Inclusive, Collaborative and Courageous

• Highly computer literate: proficient users of Word, Excel, PowerPoint and Google Workspace, as well as being comfortable and keen to learn new technologies and use new tools including a CRM system

• Able to build relationships and work well with a range of stakeholders from a variety of backgrounds. Have a good understanding and commitment to promoting Equality, Diversity and Inclusion in practice throughout your work.

• Understanding of gathering data and encouraging learning from monitoring, evaluation, and impact assessment

• Highly organised and details-focussed

• Excellent communication skills and experience of sharing information in clear, concise and easy-to-understand formats across a range of mediums, to a range of audiences.

• Confident to take the initiative and solve problems pro-actively

• Self-starter, able to manage themselves and their time, juggling a variety of tasks and priorities

• Willing to work flexibly, which may occasionally require working out of normal working hours

• Willing and able to work remotely, predominantly from home, but with the possibility to co-work with other members of the team (depending on location)

• Have the right to work in the UK

Competencies and behaviours in our team

The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are:

• Committed to the power of relationships to facilitate social change 

• Collaborative, inclusive, ambitious, aligning with our core values 

• Self-starters with high levels of commitment, energy and motivation 

• Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context 

• Calm under pressure, and can adapt quickly in a fast-paced environment 

• Willing to pitch in to help other team members if needed 

•  Organised with effective time management skills. 

Working Arrangements 

• Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester, York and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role we would also expect the applicant to carry out a reasonable amount of travel to both Warm Welcome Spaces and partners across the UK. 

• This role is fully remote, with flexible working arrangements. 

• All employees, volunteers, partners, suppliers and consultants working with GFP are expected to adhere to our Code of Conduct and safeguarding policies. GFP’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.

• You will need to have the right to work in the UK.

For more information on how to apply, please view the attached role description. 

Community Fundraising Assistant - North 

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.​

After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!

It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraising Assistant - North, to join our Community and Digital Fundraising team.

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Are you able to provide friendly and professional support to fundraisers and supporters?   
• Do you have experience in supporting events or community activities?
• Do you live in either Scotland, North East England, North West England or the East Midlands? 

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Have you answered Yes to these questions?

Does this sound like the opportunity to really take the next step in your career?

Excited to learn more about this position? Then please take a read through our recruitment pack which is included within this advert.​​​

If you have the skills and ambition that we are looking for we are excited to receive your application.  We are really looking forward to welcoming a new member to our team!​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

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We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

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