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Customer relationship management manager jobs in Glasgow

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World Horse Welfare, Remote
£42,500 per year
Are you a Microsoft Dynamics 365 CRM expert looking for a role where your skills make a real difference?
Posted today Apply Now
Top job
British Safety Council, Remote
£40,000 per year
We are recruiting a Fundraising Manager to help grow income that supports saving lives in workplaces.
Posted 1 day ago
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RNLI, Remote
£49,492 - £58,226 + Vehicle + Benefits
An excellent opportunity to join the RNLI team. This is a new role leading an established, home-based team of legacy stewardship specialists
Posted 1 day ago
Top job
Closing in 5 days
Magic Breakfast, Remote
£37,500 per year
We are looking for a new Business Development Manager - Scotland to join our evolving Business Development function!
Posted today
Top job
Macmillan Cancer Support, Remote
£35,200 - £39,200 per year
We're looking for a Relationship Fundraising Manager to drive income growth across Wales by building valuable relationships with supporters.
Posted 4 days ago
Scotland's Charity Air Ambulance, Remote
£36,000 - £40,000 per year
We are seeking a motivated individual to manage our newly formed Data function, as Data and Insights Manager.
Posted 1 week ago
European Society for Paediatric Endocrinology, Remote
£45,000 - £55,000 per year
Posted 1 week ago Apply Now
Closing tomorrow
Dancers Career Development, Remote
£35,000 per year, pro-rata
Posted 4 weeks ago
Closing in 3 days
Trailblazers Mentoring Ltd, Remote
£48,500 - £50,000 per year
Posted 3 weeks ago Apply Now
Closing in 5 days
Overcoming Multiple Sclerosis, Remote
£21,000 - £35,000 per year
Seeking a dynamic, creative and results-driven Fundraising Manager to join our team
Posted 5 days ago Apply Now
Closing in 5 days
Iswe Foundation, Remote
£35,000 - £45,000 per year
Use your digital skills to shift narratives, amplify global participation, and help grow a worldwide movement.
Posted 1 week ago Apply Now
Closing in 4 days
The Circle, Remote
£40,000 - £42,000 per year
The Circle is looking for a Philanthropy and Partnerships Manager to help unlock bold, creative partnerships and new funding opportunities.
Posted 1 week ago
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Remote
£42,500 per year
Full-time
Permanent
Job description

Are you a Microsoft Dynamics 365 CRM expert looking for a role where your skills make a real difference? We’re on an exciting journey to implement a brand-new Dynamics 365 CRM system and are seeking an experienced CRM Manager to support and maintain the system which will transform how we connect with our supporters and deliver impactful fundraising campaigns.

About the role:
This is a pivotal role in shaping the future of our supporter engagement. You’ll take ownership of our CRM strategy and management, ensuring data quality and seamless processes that empower our fundraising and communications teams. Through your proven Dynamics 365 CRM skills and experience, you will also lead the charity’s CRM business processes and data quality, collaborating with the key stakeholders across the charity.

This position is based remotely, but there is also an option to work on a hybrid basis at our head office in Norfolk. Where working remotely, you will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation.

About you:
You’ll have advanced knowledge of Microsoft Dynamics 365 and experience configuring and optimising CRM systems. Skilled in the Power Platform (Power Automate, Power Apps, Power BI), you combine strong technical ability with excellent communication skills, making complex information clear for non-technical colleagues. Highly organised and detail-oriented, you manage workloads effectively under pressure and build positive relationships across teams. A good understanding of data protection and compliance is essential, and experience in a fundraising or charity environment is desirable.

What we offer:
Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications for all of our vacancies from under-represented groups, particularly ethnically diverse communities, LGBTQ+, and people with disabilities. 

World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant for any of our vacancies will be expected to share these values.

Closing date: Friday 30th of January
Interview date: Wednesday 4th of February

Application resources
Posted by
World Horse Welfare View profile Organisation type Registered Charity Company size 101 - 500

World Horse Welfare’s vision is a world where every horse is treated with respect, compassion and understanding.

Posted on: 13 January 2026
Closing date: 30 January 2026 at 16:04
Tags: CRM, Data Science, Database Management, Environment / Animal, Health / Medical, Information Management