Customer relationship management manager jobs in Glasgow

Job Description

Key responsibilities:

1. Events Marketing

• To oversee the scheduling, production and distribution of promotional e-mails for our events. Liaise with comms team to promote events across AvMA media platform To work on the development of the events pages on the new AvMA web site. Ensuring event web pages are kept up-to-date. To carry out data analysis and web analytics to determine what people are responding to and to highlight the areas we may need to focus/re-focus.

Events Logistics & Management

• In conjunction with the Head of Events, to undertake the production and organisation of events, including inviting and liaising with speakers and arranging event logistics. Effective liaison with speakers, ensuring they have all the information required to participate in the event and providing deadlines for receiving their presentation and biography. To work on site at events as required and run smaller events on your own. Duties will involve setting-up and administering registration, liaising with the venue, greeting speakers and exhibitors, dealing with enquiries from delegates and making sure the event runs smoothly. Production of the online conference documentation, to include speaker presentations.

Research & Event Development

• Help identify and research potential subject areas on which we may want to run events. Keep a close eye on the medico-legal events sector market and other events taking place. Help identify potential new sponsors and exhibitors for our events.

Events CRM

• Develop a sound understanding of AvMA’s new CRM, ensuring we optimise it for the efficient and effective marketing of events.
• To assist if/as required with bookings and booking queries for AvMA’s events.

Other

• To support the Events Department’s quality initiatives and to suggest continuing improvements where needs arise.
• To undertake other duties commensurate with the post as may be required.
• Deputise for the Head of Events when necessary 

Person Specification

Essential:

1. An understanding of, and commitment to, the values and objectives of AvMA.
2. Excellent interpersonal skills, with the ability to develop effective and positive working  relationships with a wide range of individuals and organisations.
3. Highly motivated self-starter with the ability to manage and prioritise workload and meet targets.
4. Excellent written and verbal communication skills. Confidence in liaising with speakers, sponsors and delegates.
5. Experience of organising events and on-site management of events, including in-person and online events/webinars.
6. Marketing copy writing ability, proof-reading skills, outstanding attention to detail.
7. Experience of using e-mail marketing platforms (e.g. Dot Digital) and social media to promote events and maintaining event web pages.
8. A high level of IT and digital literacy skills, including Office 365, Microsoft Dynamics and Adobe  In Design
9. Staying calm under pressure, a proactive and solutions focussed approach to problem-solving, ability to independently think on your feet.
10. Demonstrable commitment to Equality, Diversity and Inclusion

Desirable:

• Experience of working within a charity.
• Experience of working in healthcare and legal sector events.
• Knowledge or experience of healthcare, the NHS or patient safety work.
• Understanding/experience of Search Engine Optimisation.

Are you an experienced and talented communications professional looking for your next challenge? Are you excited to take on a pivotal role which will shape the future of a national charity working on a key social justice issue? Can you use your expertise and experience to raise awareness of hygiene poverty, the charity’s work and bring critical supporters and stakeholders onboard? If this sounds like you and you’re motivated by improving the lives of people across the UK, we’d love to hear from you. 

The Marketing and Communications Manager plays a key role in raising awareness of hygiene poverty and inspiring individuals and corporate partners to act in support of The Hygiene Bank’s mission. This role leads our communications strategy, creates compelling content, manages digital channels, secures regional and national media coverage for the charity, and supports national campaigns and events. You will have the opportunity to work with our exciting portfolio of corporate and brand partners, co-designing joint campaigns and initiatives, and positioning our communications to generate further support and income.You will also play an important role in our End Hygiene Poverty research and campaign partnership with the charity In Kind Direct. 

Working collaboratively across the organisation and with external partners, the postholder ensures our brand integrity and messaging is clear, ethical and impactful, helping to amplify the voices of those experiencing hygiene poverty and strengthen engagement with volunteers, community partners, supporters and the public who share our mission to end hygiene poverty. It is a varied, creative and meaningful role which sits at the heart of our work to ensure everyone has access to the hygiene essentials they need to feel clean, confident, and connected.

The charity is at a critical point in its development as we work to become a major national voice, working closely with others to drive significant change. Our people must be excited by the potential of what lies ahead, enjoy, and thrive in, change. 

KEY RESPONSIBILITIES 

1. Communications Plan and Implementation 

• Develop and implement the annual communications and marketing plan in collaboration with senior leadership. 

• Design communications which meet our objectives, with particular emphasis on raising awareness of hygiene poverty and the charity, securing the support we need and championing and celebrating our partners and stakeholders 

• Ensure communications are accurate, impactful, and aligned with The Hygiene Bank’s mission, values, tone of voice and brand guidelines. 

• Translate complex or sensitive issues related to hygiene poverty into accessible, compelling stories. 

• Provide strategic communications support across teams and projects, including leading on National Hygiene Week, our flagship annual event and our partnerships with leading national brands, such as Boots, Unilever and smol. 

• Provide communications support for our fundraising campaigns and optimise our calls to action across all media. 

• Uphold high ethical and inclusive standards in all messaging and ensure our communications conform with accessibility standards. 

2. Digital Strategy and Implementation 

• Lead digital planning and delivery across our website, email, social media and digital campaigns. 

• Manage digital advertising activity (e.g., paid social, Google Ads), ensuring strong ROI. 

• Lead on the development and maintenance of our website to maximised our impact with audiences, including using SEO and traffic metrics to inform improvements.

• Oversee analytics, reporting and insight‑driven optimisation, using this to guide the work of yourself and the Communications Officer. 

3. Content Creation 

• Produce high quality written, visual and multimedia content for a variety of platforms – including media communications, social media, presentations and speeches and communications collateral to support all our campaigns. 

• Create and update marketing collateral, including leaflets, posters and campaign toolkits. 

• Manage, create and edit supporter newsletters and email communications. 

• Commission and collaborate with designers, photographers and videographers and other external creative resources as required. 

• Develop and hold a library of high-quality creative assets and imagery which support our proposition and share with partners and volunteers as needed. 

4. Ambassadors and Influencers 

•  Build and nurture relationships with ambassadors, influencers and public supporters. 

•  Develop briefs, guidance and campaign plans for influencer activity. 

•  Ensure ambassador messaging aligns with organisational values and priorities. 

•  Identify opportunities to amplify diverse lived experiences and voices. 

5. Events 

• Plan and implement digital and in person events for THB audiences 

• Lead promotional activity for national and regional events, campaigns and awareness moments including those with our brand and corporate partners 

• Support branding and communications needs for in‑person and digital events. 

• Coordinate communications for key campaigns such as National Hygiene Week and major partnership launches. 

• Capture and produce event‑related content (photo, video, social). 

6. External Engagement and media 

• Act as the point person for our collaborative campaign with In Kind Direct (IKD) End Hygiene Poverty, coordinating joint activities and working closely with peers in the charity 

• Collaborate and work with our corporate partners to produce co-branded communications and collateral which protects the integrity of our brand and aligns with our partners. 

• Collaborate with sector organisations to amplify other campaigns and activities in pursuit of shared goals

• Support media relations through press releases, statements, case studies and briefing documents. 

• Work with our external broadcast agency to create compelling broadcast opportunities to amplify our messaging and campaigns 

• Secure local, regional and national coverage for the charity online, and in print 

• Represent The Hygiene Bank in external meetings, partnerships and sector collaborations. 

• Build relationships with community groups, corporate partners and volunteers. 

• Provide campaign assets and messaging for partners to support wider engagement. 

7. Data and Monitoring 

• Monitor communications performance using analytics tools. 

• Prepare monthly reports and recommendations based on performance data. 

• Maintain accurate records of communications outputs, engagement and media coverage. 

• Ensure GDPR‑compliant data handling and responsible content management. 

• Prepare an annual review of communications and learnings as input to future plans. 

8. Administration 

• Manage communications timelines, schedules and project documentation. 

• Coordinate with suppliers, agencies and freelancers, including managing budgets where required. 

• Oversee approval processes for communications materials. 

• Maintain organised filing systems and brand resources. 

9. Team 

• Work collaboratively across teams and with volunteers to support organisation‑wide communications needs. 

• Line manage the Communications Officer, empowering and championing them in their role 

• Provide guidance on messaging, brand use and digital best practice. 

• Adopt a ‘can do’ and responsive attitude to requests from team members. 

• Contribute to an inclusive, supportive and mission‑driven team culture. 

10. Internal Communications 

• Support internal newsletters, updates and team/trustee communications. 

• Working with relevant colleagues, ensure staff and volunteers have consistent, clear and accessible information. 

• Strengthen internal cohesion by supporting cross‑team information flow. 

PERSON SPECIFICATION 

With a strong alignment to The Hygiene Bank’s values, you will have: 

• Outstanding written communication skills across a variety of media, from crafting social media content to producing case studies. 

• A creative mindset, generating new and innovative ways to communicate our work. 

• An appetite for change and continuous learning and improvement. 

• Excellent organisational skills: self‑motivated, disciplined, able to work without close supervision. 

• Ability to work under pressure and manage multiple projects simultaneously. 

• Ability to represent the charity and its mission in a clear, emotive and factual way. 

• Strong interpersonal skills: able to build and nurture relationships with volunteers, corporate partners and community groups. 

• An enthusiastic, can‑do attitude; a self-starter and a team player with a flair for building relationships. 

This job description and person specification outlines the major components of the role but is not intended to be exhaustive. 

EXPERIENCE 

With a strong track record of roles in communications and/or marketing, you will be able to demonstrate:

• Proficiency in a range of communications tools, such as Canva, MailChimp, Wordpress, Google Adwords, Adobe, Microsoft Suites, Hootsuite, etc. 

• Strong copywriting skills for a variety of audiences and formats. 

• Ability to produce marketing and communications materials for multiple audiences across different platforms. 

• Ability to communicate effectively with diverse audiences and stakeholders. 

• Strong IT skills including CRM systems, PowerBI, social media channels, Wordpress, Google Analytics and related tools. 

Please note that applicants need to be resident in the UK and have the right to work in the UK. 

The Hygiene Bank is committed to promoting equality of opportunity and values diversity of culture among our staff and volunteers.  We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences. 

How to apply 
Closing date: Thursday 30th April @9am. Please note that we are a small team and will be reviewing applications as they are received. To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Interview dates: from 8th- 15th May 2026

About the role

We are looking for a proactive and organised Membership and Events Officer to join the Magistrates’ Association on a 12-month maternity cover basis.

This is a varied and hands-on role, supporting our membership, events and branch network. You will play a key part in ensuring our members receive a high-quality service, while also helping to strengthen and grow our local branch activity across England and Wales.  This role sits within our small staff team.

Alongside managing membership processes with our third party support organisation, you will take a lead role in delivering small national events and supporting our network of volunteer-led branches. This includes working closely with branch officers, delivering inductions, and helping to reinvigorate areas where engagement is lower.

About you

You will be someone who enjoys working across multiple areas, is comfortable managing competing priorities, and takes a proactive approach to getting things done.

You will have experience in membership support and event delivery, and be confident working with volunteers and stakeholders at all levels. Strong organisational skills and attention to detail are essential, particularly in relation to managing data and financial processes.

A working knowledge of Direct Debit (BACS) processes, including renewals and handling failed payments, is important for this role.

Most importantly, you will be someone who is approachable, practical and able to build strong working relationships, helping to support and strengthen our branch network.

We will be conducting interviews on a rolling basis, so early application is advised.

Key responsibilities

• Supporting the delivery of an efficient and responsive membership service, including renewals and member enquiries
• Managing Direct Debit (BACS) processes, including renewals, collections and handling exceptions, alongside third party membership support organisation.
• Acting as a key point of contact for branch executives, providing support and guidance when needed.
• Supporting the reinvigoration of areas with low or declining MA representation
• Planning and delivering key events, including:
  • Four retired member events per year, including a Christmas lunch/dinner
  • Regional branch meetings (typically once per year across multiple locations)
  • The Royal Garden Party reception

· Administration of webinars, setting up of events using Wordpress

• Supporting the maintenance of accurate membership data and contributing to reporting
• Working collaboratively with colleagues, volunteers and external partners

What we’re looking for

Essential

• Experience in a membership organisation, charity, or similar environment
• Experience of organising and delivering events
• Experience of working with databases or CRM systems
• Experience of managing or administering Direct Debit (BACS) processes, and other payments.
• Experience of working with BACS reporting files (e.g. ARUDD, ADDACS)
• Strong organisational skills and attention to detail
• Excellent communication skills
• Ability to build positive working relationships with volunteers and stakeholders
• A proactive approach and ability to work on your own initiative

Desirable

• Experience of supporting volunteer-led groups or committees
• Experience of delivering inductions or training
• Experience using Wordpress and Mailchimp
• Experience of supporting engagement or participation in a membership setting
• An interest in the work of the Magistrates’ Association and the wider justice system

The Mason Foundation is a national charity supporting neurodivergent young people into meaningful employment through our Propel mentorship programme. We work across England and Scotland, partnering with schools, colleges, community youth settings and employers to champion neuroinclusion and create opportunities for young people to thrive.

75% of our staff are neurodivergent, and we're proud to create an inclusive, supportive workplace where everyone can succeed.

The Opportunity

We are at an exciting growth phase with ambitions to scale nationally. To achieve this, we need to capture and share the positive impact we have on people's lives.

As the Impact and Fundraising Manager, you will work hands on with our delivery team to design data collection systems that feel manageable and purposeful, not burdensome. You understand that different people think, process, and work in different ways, so you will create multiple methods for collecting the same data to suit different styles.

You take a methodical approach to understanding what data we need to showcase impact, then build the frameworks and provide the practical support to make collection happen across multiple methods. You empower the team to grow their confidence in impact measurement through training, clear guidance, and being there alongside them.

You will translate the data we collect into compelling, heartfelt stories that position The Mason Foundation as best practice. You will engage with traditional media and sector publications to showcase our work and support the COO with fundraising by providing the impact evidence that inspires funders and commissioners to collaborate with us.

What We're Looking For

• Methodical approach to collecting data across multiple different methods, understanding what needs to be collected to showcase impact without being burdensome

• Hands on experience supporting frontline teams with data and impact collection, building their confidence and skills

• Ability to design multiple ways of collecting a uniform dataset, recognizing different thinking, processing, and working styles

• Strong storyteller who can make data heartfelt and human whilst maintaining evidence-based rigour

• Experience with traditional media engagement (press releases, media relations) and writing for sector publications

• Understanding of neuroinclusion, community development, or social impact landscapes

• Experience working with CRM systems and ability to lead exploration of accessible data tools

• Empathetic, supportive, highly organised, and self-motivated with ability to work part time hours efficiently in a remote environment

Why Join Us

In return, you get to work for an ambitious, values driven charity making a real difference in the lives of neurodivergent young people. You will have the flexibility of remote working with a flexible working pattern, 25 days annual leave plus bank holidays (pro rata), opportunities to shape our impact story and professional development, and the chance to be part of a neuroinclusive workplace culture where everyone's contributions matter.

We are looking for an inspiring Support Services Manager to lead our supported housing schemes, ensuring high‑quality, person‑centred support for women and children across our services.

If you are passionate about transforming lives, improving service quality and leading dedicated teams — we’d love to hear from you.

About the Role

As Support Services Manager, you will:

Lead and develop high‑quality support services

• Provide operational leadership across supported housing schemes
• Ensure trauma‑informed, person‑centred support plans and risk assessments
• Monitor KPIs, contractual compliance and service performance
• Drive service improvement and co‑production with clients

Manage, motivate and develop staff

• Line manage Support Workers and Volunteers
• Ensure supervision, training and performance management
• Support recruitment and staff development across the region
• Build a strong, motivated and skilled team

Champion safeguarding & risk management

• Act as a safeguarding champion across supported housing
• Ensure robust risk assessments, incident reporting and GDPR‑compliant records
• Support staff to maintain the highest safeguarding standards

Ensure housing & compliance excellence

• Work closely with Estates teams to maintain safe, compliant accommodation
• Support quality improvements across physical properties and service delivery

Build impactful partnerships

• Liaise with local authorities, commissioners, health partners and referral agencies
• Represent Life at case conferences, multi‑agency meetings and contract reviews
• Identify and respond to new referral opportunities

Drive quality, governance & reporting

• Produce performance reports and maintain audit readiness
• Support strategic growth and contribute to the department’s business plan
• Promote Life Charity within local communities and public forums

Manage budgets & resources

• Monitor expenditure and support resource planning
• Support with funding bids and service redesign
• Work with finance teams to ensure clients receive appropriate financial support

We’d love to hear from you if you have:

Essential experience & skills

• Experience managing or delivering support and/or care services
• Understanding of supported housing and estates management
• Strong knowledge of support planning, risk assessment and safeguarding
• Excellent communication skills with the ability to engage at all levels
• Strong organisational, leadership and problem‑solving abilities
• Ability to work independently, handle pressure and prioritise workloads
• Commitment to equality, diversity and inclusion
• Full UK driving licence

Desirable

• Relevant housing qualification (e.g., CIH Level 4)
• Experience working in a charity environment
• Experience in troubleshooting or service improvement roles
• Good strategic awareness

About Life: 

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish. 

Our services include:  

• Supported housing and community support   
• Counselling and skilled listening   
• Free pregnancy tests and baby supplies  

Our values :

All our work is underpinned by the following universal human values: 

• Humanity – All people are special and equal 
• Solidarity – We’re with you and for you 
• Community – We’re better together 
• Charity – Doing good for one another 
• Common good – Building a better world 

Information about the role: 

For further information, please see the attached job description. 

Salary: £34,000 per annum

Hours: 35 hours per week over 5 days

Location: Home Based with Extensive Travel across the Midlands and South East England

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave  (applicable after 1 years service)
• Additional annual leave for long term service  
• Company Pension Scheme  
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality: 

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.  

CQC Registered Manager (Independent Living/Domiciliary Care) 
Location: Remote – National  
Contract: Full Time | Permanent
Salary:  £33,000 - £35,000 per annum
Requirement: Full UK Driving Licence essential

A leadership role with heart.

Are you looking for a management role where you can see the impact you make every day in a worthwhile (and often overlooked) area? Where you can benefit from the specialist experience of a committed, established team around you AND be a part of the growth of a national charity? Where no two days are the same, but where each day makes a difference to people living with deafblindness and complex needs?

What you’ll be doing

As Registered Manager, you will be responsible for the day to day operational management of Deafblind UKs Independent Living/Domiciliary care Services, and community communicator guide support.

That means:

• Lead the day-to-day management of domiciliary care, independent living, and communicator guide services
• Deliver high-quality, person-centred support that promotes independence and positive outcomes
• Manage and develop Care Coordinators, Team Leaders, and support staff to drive performance
• Ensure full compliance with Care Quality Commission standards, including inspections, audits, and reporting
• Build and maintain strong relationships with local authorities, health professionals, and stakeholders
• Oversee care planning, reviews, and service delivery in line with individual needs and outcomes
• Manage service budgets, rotas, and resource allocation effectively
• Lead recruitment, induction, supervision, and ongoing development of staff teams
• Promote a positive, open culture with a focus on quality, safeguarding, and continuous improvement
• Monitor performance, manage risk, and implement improvement plans where required
• Ensure safe practices across all services, including medication, safeguarding, and health & safety
• Act as an ambassador for Deafblind UK, supporting service growth and development
• Participate in on-call duties and work flexibly to meet service needsI

In short — you’ll keep the service strong, the team motivated, and the standards high.

About you

You will need to have solid previous experience as a Registered Manager with CQC, along with:

• Experienced in supported living or regulated care
• Comfortable leading teams and juggling rotas
• Familiar with CQC regulations and compliance
• A natural communicator who can build strong relationships
• Level 5 Leadership & Management (or equivalent) or working towards

Never worked with deafblind individuals before? No problem at all. We’ll give you all the training you need.

What matters most is your leadership, compassion and drive to make services better.

What you’ll get in return

• 25 days annual leave plus Bank holidays (increases by a day at both 3 years of service and 5 years of service)
• Westfield Health – which includes the below:
• Cash reimbursement for a range of health-related costs that we all incur regularly, such as dental and optical costs, hospital in patient or day care, and more.
• Cover is for yourself, and certain cash benefits cover up to 4 dependent children
• A Doctor line giving access to a GP 24/7
• A discount scheme
• Gym membership discounts
• 24-hour employee helpline
• Workplace Pension - eligible employees are enrolled onto the workplace pension scheme

Why Deafblind UK?

We’re a national charity with a big mission: helping people with deafblindness live full, independent and connected lives.

From specialist support services to national advocacy, we work every day to create a world where sensory disabilities don’t limit opportunity.

And we do it with passionate people who care about what they do.

We are Gingerbread. We’re here to fight for single parents and their families.

We campaign against the injustices that single parents face every single day, and we challenge the stigmas around being a single parent. We provide information to support all single parents so that they have the tools to support their children and themselves. And we provide a support network so that, with Gingerbread, no single parent is ever alone.

Join us today. Together, we can create a world where all single parents and their children don’t just survive but thrive.

Why join Gingerbread?

The work we do has a real impact. We make a difference in the lives of single parents. We do this through collaborative, focused working. We care passionately about the work we do, and we care for each other.

Overview of Job

The Fundraising Manager will play a key role in developing and delivering Gingerbread’s fundraising plans. The role leads our trusts and grants programme, producing strong, well‑evidenced proposals, building positive relationships with funders and ensuring our reporting clearly reflects our impact. Working closely with colleagues across the organisation, they will help ensure fundraising is embedded in our work and aligned with Gingerbread’s strategic goals.

For more information about the role, please see the Advert Pack.

Why Join Us

At The Care Workers’ Charity, everything we do is focused on supporting care workers across the UK. From providing crisis grants and mental health support to campaigning for a fairer future for the workforce, our work makes a real and lasting difference to people who give so much to others every day.

This is an exciting opportunity to join a small, close-knit team at a pivotal moment in our growth. You will play a central role in shaping how we tell our story, build our supporter base and deliver events and fundraising campaigns that genuinely move the dial. Your ideas will be heard, your work will matter, and you will see the impact of what you do.

You will be joining a small, friendly and supportive team where your contribution is genuinely valued and where you will have real ownership of your work.

The Role

We are looking for an experienced, driven and creative Marketing and Events Manager who brings a genuine passion for fundraising and events — and the skills to match. This is not primarily a desk-based marketing role: you will be the engine behind our events programme and a key driver of our fundraising income.

Reporting directly to the CEO, you will lead the planning and delivery of CWC’s events calendar, manage our fundraising activities, and oversee the work of the Marketing and Events Officer. You will be equally comfortable developing the strategy and getting stuck into the detail of execution.

Events will be at the heart of what you do. You will take ownership of our flagship event, coordinate a varied programme of fundraising events, sector conferences and networking activities, and ensure every event is professionally delivered and leaves supporters feeling connected to our mission. You will manage relationships with venues, suppliers and sponsors, and keep a close eye on budgets and income targets.

Fundraising will be a core focus. You will be responsible for achieving financial targets from individual and corporate fundraising, developing creative campaigns across platforms such as Enthuse and JustGiving, and building the kind of relationships with supporters and partners that turn one-off donations into long-term engagement.

Alongside this, you will lead and support the Marketing and Events Officer, ensuring our marketing output — social media, newsletters, website content and campaigns — is consistent, engaging and aligned with our strategic goals.

About You

You will have a proven track record in events management and fundraising, ideally within the charity sector. You know what it takes to plan and deliver events from first concept through to post-event evaluation, and you understand how events can drive income as well as awareness.

You will be a confident, organised and proactive person who can manage competing priorities without losing sight of quality or deadlines. You will be comfortable working independently, managing your own workload and supporting others to manage theirs.

Our ideal candidate will have:

• A proven track record in events management, with demonstrable experience of delivering fundraising income from events
• At least two years’ experience in a charity fundraising or events role
• Experience of line managing or supervising others
• Excellent relationship-building skills with sponsors, corporate partners and individual supporters
• Confidence using fundraising platforms (e.g. Enthuse, JustGiving) and CRM/database systems (Hubspot experience an advantage)
• Strong working knowledge of social media platforms, email marketing tools and website content management
• Experience managing budgets, monitoring income and expenditure, and reporting on financial performance
• Excellent written and verbal communication skills
• High attention to detail and strong project management skills
• Genuine enthusiasm for the charity’s mission and the people we support

Knowledge of the health and social care sector would be a distinct advantage, though not essential.

We Offer

• A salary between £32,000 and £34,000 per annum
• 25 days’ annual leave plus bank holidays
• A flexible, remote-working environment — you must be based in England
• A friendly, supportive team culture where your contribution is genuinely valued
• The opportunity to make a real difference to the lives of care workers across the UK

If you are ready to bring your events and fundraising expertise to a cause that really matters, we would love to hear from you.

Purpose of the Role:

The Senior Research, Policy and Influencing Manager will play a pivotal role in driving Cerebra’s mission to influence national and local policy and practice. You will lead on the translation of research into actionable policy recommendations, develop strategic partnerships, advocate for systemic change and influence, persuade and engage with policy makers to improve outcomes for children with neurological conditions and their families. Alongside this you will work with the Research and Information team on Cerebra’s research contracts and the development and dissemination of information.

This is a senior role requiring strategic vision, strong analytical and communication skills, and an ability to build influence across government, academia, and the third sector.

Key Areas of Responsibility:

1. Policy and Influencing  

• Identify opportunities to influence national and local policy agendas, including legislation, guidance, and funding priorities related to childhood disability and neurological conditions.
• Develop accessible and compelling policy briefings, consultation responses, reports, speeches, and presentations for a range of stakeholders, including MPs, government officials, sector partners and the public.
• Monitor policy developments across the neuro-diverse landscape and lead on timely, evidence-led responses.
• Analyse data, trends and policy developments to produce insights and recommendations.
• Translate complex ideas into clear, persuasive communications that support positive change.
• Ensure our policy positions reflect the real experiences and insights of the neuro-diverse children and families we support.
• Develop and deliver Cerebra’s policy and influencing strategy, ensuring alignment with organisational goals and research priorities.
• Develop and deliver influencing campaigns in partnership with Communications team.
• Work closely with the Communications Team by contributing to the drafting of responses to media enquiries on our policy and influencing work and act as the media contact if required.
• Liaise with the Legal Rights Team to assess the impact of current or proposed policies in terms of their actual or potential effects on children with neurological conditions at both national and local levels, and for their input into consultation responses.

2. Engagement and Relationship Building

• Build and maintain strong strategic relationships with decision-makers across government departments, policymakers, NHS bodies, local authorities, professional associations, and sector partners.
• Represent Cerebra at meetings and events, including engaging with MPs, civil servants, policy forums, advisory groups, and cross-sector coalitions and other key influencers, or brief the CEO or Directors if attending.
• Work closely with internal teams to ensure our policy and influencing work is grounded in practice and informed by those delivering services.
• Work closely with the Communications Team to ensure consistent, impactful messaging.

3. Research and Information

• With one of our Lead Research Officers leading, you will oversee the tendering process and delivery of our research contracts.
• Working with our Information Development Officer to ensure that we maintain our PIF Tick accreditation for our information resources.
• Carry out high-quality research and analysis.
• Use findings from Cerebra-funded and external research to produce policy briefs, consultation responses, and evidence-based recommendations.
• Alongside our Lead Research Officers carry out horizon scanning to identify emerging trends, challenges, and opportunities in child health, neurodiversity, and public service delivery.

4. Budgeting, monitoring and forecasting

• Working with the team and Director to set income and expenditure budgets for Corporate, Philanthropy, Legacy and Trust & Foundations to assist with any funding applications.
• Monitoring and reporting on income and expenditure and KPIs throughout the year.
• Providing quarterly income and expenditure re-forecasts.
• Ensuring all relevant information is recorded in line with charity, fundraising and data legislation and best practice.

5. Line Management

• Line management responsibilities for a small team, currently comprising of 3 staff.
• Be responsible for the day-to-day management of the team.
• Complete regular supervision and team meetings.
• Provide effective performance management to the team.
• Promote a positive and inclusive team culture aligned with Cerebra’s values.

6. General

• Monitor and evaluate the impact the areas of work that leading on.
• Support collaboration across the different Cerebra teams.
• Experience using Client Relationship Management (CRM) systems or similar digital tools for recording and tracking work.
• Uphold Cerebra’s Data Protection Policy and all relevant confidentiality and safeguarding policies.
• Carry out any other reasonable duties in line with the needs of the team and organisation.

Please see attached job description for person specification.

Trusts and Foundations Manager
Permanent | Full time
Ideally 1 or 2 days a week in either in Coventry or Middlesbrough
circa £38,000 - £45.000 per annum

Are you an experienced trusts & foundations fundraiser looking to join a much loved charity which supports babies and young children who have life-limiting and life-threatening conditions.

Aquilas is delighted to be supporting Zoe’s Place in the appointment of a new Trusts and Foundations Manager, a key role at an exciting time of growth for the charity.

About the charity

Zoe’s Place is the only baby specific hospice charity in the UK, providing specialist palliative, respite and end of life care for children aged 0 to 5 with life limiting and life-threatening conditions. They offer a safe, nurturing and joyful environment where families can feel completely supported. With their dedicated nurses delivering 24-hour care, they work together to make every moment of childhood count.

About the role:

Supporting the delivery of Zoe’s Place overall income generation strategy, by researching, record keeping, applying and reporting to a portfolio of trusts and foundations to deliver long term sustainable income growth for the Trust. Overall accountability for capital projects across the Trust

Key Responsibilities:

Account manage the trust and foundations fundraising function   

• Contribute to the maintenance of a comprehensive database for both hospice sites of all relevant grant making trusts and keep up to date with changes in the sector.
• Develop and write applications and bids to a wide range of funders as required.
• Work collaboratively with the Head of Fundraising and fundraising colleagues to ensure all funding opportunities are maximised
• Manage and develop relationships with new and existing funding partners.
• Work collaboratively with Director of Clinical Services, clinical teams and finance to prepare bids and reports.
• Ensure funding partners receive timely and appropriate information about the progress and outcomes of projects including written reports and evaluation in accordance with requirement.
• Responsible for delivery of income targets.
• Ensure excellent relationships are maintained with current, past and prospective funders so the Zoes Place Trust name is associated with honesty and high standards of service delivery.
• Organise visits and tours for trustees of charitable foundations if requested to both Middlesbrough and Coventry sites.

 Administration and pipeline

• Use our fundraising CRM and in line with GDPR to ensure accurate and timely record keeping allowing for good stewardship.
• Carry out detailed research on prospective foundations, identify and maintain a calendar for submitting applications.
• Working with an income pipeline / tracker to ensure accurate and timely financial forecasting, identifying risk to income and mitigating accordingly.
• Ensure activities comply with current law, guidance and best practice of the Fundraising Regulator

Person Specication:

• strong track record in Trusts and Foundations fundraising
• Experience of working in the charity Sector
• Excellent and persuasive writing skills and a sharp eye for details
• Excellent interpersonal and verbal communication skills

To Apply:

To receive a candidate pack or arrange a confidential conversation, please contact:

Kieran McGorrian, Head of Not for Profit Appointments, Aquilas (contact details in candidate pack)

Applications close 5pm Monday 20th April

Aquilas are wholly committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates.  We are truly invested in our candidates and being supportive and informative throughout the application journey

This is a rare opportunity to lead the development and delivery of our digital learning and natural history publishing at our national environmental education charity.

You will oversee a talented team and collaborate with authors, designers, and creators in the natural history community to deliver innovative training and resources that set the standard for environmental learning.

• Permanent full-time contract
• Starting salary circa £36,973 per annum + excellent benefits
• Flexible base location with remote / home working welcomed
• Make a visible, lasting contribution to environmental education across the UK

Love where you work!

At the Field Studies Council, our mission is to create outstanding opportunities that inspire everyone to engage with and care for the environment.

Your team will be responsible for creating high-quality training courses, publications, and resources that inspire learners of all ages. You’ll work together to extend our charity’s impact across the UK.

We value the contribution each team member makes and provide excellent benefits to reward and support you in your role.

What you’ll be doing

In this key leadership role, you will guide the Digital Learning & Publishing unit, ensuring our courses and publications are impactful, financially sustainable and aligned with our charitable mission. Your work will include:

• Overseeing the production and management of biodiversity training courses and natural history publications
• Leading a team to deliver both in person and digital learning experiences
• Managing budgets, business planning, and the operational performance of the unit
• Working with Marketing to grow ecommerce revenue and promote the portfolio
• Building and maintaining strong relationships with partners, authors, tutors, designers, and the wider natural history community
• Identifying new opportunities, markets, and partnerships to expand our reach
• Leading editorial workflows, rights management, licensing, and version control
• Commissioning new titles and resources that support environmental understanding
• Ensuring compliance with GDPR, safeguarding, and copyright requirements

Where you’ll be based

The base location for this position is negotiable, with remote working / home working welcomed. If you prefer working in an office environment, you can work from one of our Field Studies Centres across the UK. Hybrid working options can also be considered.

This role includes travel to Field Studies Council locations and other venues throughout the UK and will involve some overnight stays.

You’ll thrive in this role if you are:

• An experienced senior manager with a strategic mindset
• Skilled at leading teams, freelancers, and creative contributors
• Confident working with authors, artists, designers, and content creators
• Experienced in delivering training materials at regional or national scale
• Commercially aware, with strong budget management experience
• A clear and engaging communicator with excellent written and verbal skills
• Highly organised, detail focused, and able to deliver at pace
• Comfortable using digital tools, databases, and online learning platforms
• Motivated by our mission and values

If you are looking for a role where your leadership can make a genuine difference to environmental learning, we would be delighted to receive your application.

* Your benefits whilst working with us will include:

• 28 days annual leave + bank holidays
• 2 extra loyalty days dependent on length of service
• Life assurance 5 x your annual basic salary 
• Health and Wellbeing Support App for you and eligible family members to access remote GP appointments, mental health consultations, physiotherapy sessions and financial & legal support
• 24-hour Counselling Helpline Service
• Cycle to work and EV schemes
• Discounts and cashback opportunities 
• Flexible working options where roles permit
• Quality learning and development opportunities

The closing date for receipt of your completed application is 27th April 2026.

We reserve the right to close the vacancy early if we’re in receipt of sufficient applications. Please apply early to avoid disappointment.

Interviews are scheduled to take place at Field Studies Council online in the week commencing 11th May 2026.

Shortlisted applicants will be contacted by email.

We are committed to safeguarding and promoting the welfare of children and vulnerable adults, and we expect all team members to share this commitment. Any offer of employment will only be confirmed following the successful completion of rigorous pre-employment checks, including appropriate Disclosure and Barring Service (DBS) checks / PVG Scheme check with Disclosure Scotland.

Salary: £40,000 - £45,000
Contract: Permanent
Location: Hybrid (Peterborough office 1 day per month)
Closing date: 29^th April
Benefits: Flexible working policies, free gym membership at Peterborough office, life assurance

We have a great opportunity for a Senior Individual Giving Manager working for a national health charity dedicated to improving the lives of people and families affected by a serious, life limiting lung condition.

This is a fantastic opportunity for an experienced individual giving specialist to take real ownership of a growing programme, shaping strategy while remaining closely connected to delivery. The role offers the chance to lead data?led acquisition, develop meaningful donor journeys and embed inclusive, donor centred fundraising approaches within an ambitious organisation working to a new five year strategy.

As part of this exciting role, you will lead and grow the individual giving programme across regular giving, direct mail (digital and print), in memory giving and lottery activity. You will develop and deliver engaging multichannel campaigns, using insight and segmentation to improve acquisition, retention and lifetime value. Working collaboratively across the organisation, you will identify opportunities to introduce fundraising asks within wider engagement journeys, ensuring supporters feel valued, informed and inspired.

To be successful as the Senior Individual Giving Manager, you will need:

• Significant experience managing individual giving or direct marketing fundraising programmes
• Ability to monitor campaign performance and use data to inform decisions to achieve maximum impact
• Proven ability to use CRM systems and data insight

If you would like to discuss this role with us please email your CV to [email protected] or contact us and quote the reference 2953AJ
Interviews – virtual – 1st or 4th May
Second stage in person  - 8th May or 11th
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
 

Role outline and purpose

The Partnerships Manager is responsible for managing and growing sustainable, mutually beneficial partnerships.  Developing high-value strategic partnerships to deliver income and additional support, in line with our overarching objectives and ambitious income targets.

This role is part of the Together with Trussell programme, the goal of which is to build stronger connections with our supporters, partners and donors in order to increase funding, campaigning, and other forms of support for our work.  As a member of an enabling programme, this role is focused on the successful delivery of the Together with Trussell programme outcomes, which underpin and enable the outcomes of our 5 external programmes – together contributing to the fulfilment of our long term vision of a UK without the need for food banks.

Role responsibilities

· Provide day to day relationship management for a portfolio of partnerships ensuring that all activities comply with applicable law and the Code of Fundraising Practice.  Aligning closely to ensure Trussell’s obligations to partners are met.

· Assess and create growth opportunities for partnerships, maximising income and delivering on our overall charitable strategy and objectives.

· Work with colleagues across directorates to ensure that partnerships deliver tangible impact and that partners have the resources to enable them to communicate benefits to employees, customers and other stakeholders.

· Participate in regular 1:1s and annual reviews, contributing to the identification of objectives and targets, and monitoring of progress towards them.

· Actively contribute to a culture of innovation, resourcefulness and best practice to make the best use of time and skills in the team.

· Lead on team projects that support our team goals, helping to contribute to the development of team resources in support of our aim of delivering bigger, better partnerships.

Person Specification

Technical skills and minimum knowledge:

· Experience and knowledge of Corporate and Trust Fundraising or applicable background

· Use of Salesforce or similar cloud-based software tool

· Funding awareness and knowledge of various corporate sectors, trusts and foundations

· Knowledge of what a successful partnerships campaigns entail

· The ability to create and deliver compelling proposals

· The ability to communicate effectively and to motivate commercial partners, trusts and foundations

· Excellent relationship management skills, working collaboratively with multiple stakeholders and different teams

Behaviours and competencies:

· Demonstrates a commitment to the values of Trussell

· Demonstrates empathy for people from disadvantaged, marginalised or socially-excluded backgrounds

· Role models inclusive behaviours and values

· Demonstrates resilience, resourcefulness, flexibility and perseverance

· Analyses and communicates complex information effectively to different stakeholders

· Works with others as one team, actively listening and collaborating to achieve a shared vision.  Building strong internal relationships, sharing information and expertise

Key Stakeholders

· Partnership Development team

· Together with Trussell programme team

· Foodbank Resilience programme team

· Finance team

· Impact Measurement team

· Making Social Security Work programme team

· Corporate Partners, Trusts and Foundations

Water Industry Partnerships Team Assistant 

Contract type: Permanent, Full time, 35 Hours per week 

Location: Glasgow, Scotland
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (Scottish Water office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person. 

Salary: £29,470 per year with excellent benefits.

*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential. 

Change starts with water. Change starts with you. 

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future. 

About WaterAid 

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen. 

About the team 

The Water Industry Partnerships Team develops and supports WaterAid’s relationships with water companies and the wider water industry in the UK.We inspire and manage volunteers, steering the development of high-income corporate events, and build opportunities for water company employees and customers to connect with our work.

About the role 

As our Team Assistant, you will support the administrative functions of the Water Industry Partnerships Team and support fundraising in Scotland and Northern Ireland, ensuring that robust systems and processes for partnership working and data management are followed at all times. 

In this role, you will: 

• Work closely with Partnerships team in Scotland and Northern Ireland to support the delivery of partnership activities and fundraising operations 

• Provide administrative and logistical support for WaterAid partner events and engagement activities, including planning, coordination, and administration 

• Attend events as required to support delivery and partner engagement 

• Track and process partnership income, investigating and resolving any queries in liaison with relevant colleagues and teams 

• Update and maintain accurate partner records on WaterAid’s customer relationship management (CRM) system, in line with role requirements 

• Coordinate the administrative functions of the wider Water Industry Partnerships Team 

• Champion WaterAid’s commitment to equity, inclusion and safeguarding. 

Requirements

To be successful, you will need: 

• Ability to work remotely/independently with minimum supervision but also be a collaborative and participative member of the team 

• Excellent organisation skills to ensure that deadlines are met, including managing other people’s input e.g. volunteers 

• Proven ability to manage a busy workload and deliver across multiple projects/teams 

• Excellent communication skills: written, verbal, presentation, and face-to-face. 

Although not essential, we’d prefer you to have: 

• Experience and knowledge of sustainability / corporate responsibility 

• Experience of the voluntary sector 

• Experience of the water industry and/or other utilities. 

Closing date: Applications close 12:00 PM UK time on Friday 1 May 2026. *Interviews will be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. Therefore, we encourage you to apply at an early stage. 

How to apply: Click Apply to upload your CV and cover letter.

Can I use Artificial Intelligence (AI) technology in my application? 

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening 

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check. 

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!