Customer service advisor jobs in City of london, england

Job Title: Finance and Operations Manager

Location: London, UK (Only candidates who are eligible to work legally without work visa sponsorship in the UK will be considered.)

Contract Type: Part-time (0.6 FTE / 24 hours per week), Permanent contract

Hiring Salary: GBP 46,474 per annum (before taxes, to be pro-rated to 0.6 FTE)

Target Start Date: As soon as possible

Application Closing Date: 22 April 2026 23:59 BST

This job advert is for an existing vacancy.

About Right To Play:

For more than 25 years, Right To Play has been protecting, educating, and empowering millions of children each year to rise above adversity through the power of play.

We offer programs in 14 countries across Africa, Asia, the Middle East and North America, reaching millions of children each year in some of the most difficult places on earth, helping them to stay in school and learn, overcome prejudice, heal from trauma, and develop the skills they need to thrive. We do this by harnessing play, one of the most fundamental forces in a child's life, to teach children the critical skills they need to dismantle barriers and embrace opportunities, in learning and in life.

This work is supported by our two global offices in Toronto, Canada and London, UK; and seven National Offices in North America and Europe.

Right To Play UK is a charity registered in England and Wales and in Scotland that works in partnership with Right To Play International to raise funds and awareness across the UK.

Benefits Highlights:

• Connect and collaborate with a global team who are passionate about protecting, educating and empowering children and youth using the power of play!
• Culture premised on our Culture Code (accept everyone, make things happen, display courage, demonstrate care, and be playful)
• Flexible work arrangements
• 25 days annual leave plus bank holidays per year (to be pro-rated for part-time employees)
• Competitive benefits such as Income Protection and Life Assurance
• Learning opportunities and 5 learning and development (L&D) days per year (to be pro-rated for part-time employees)
• More information on what we offer is available on our website.

Application Method:

Apply with your resume and cover letter in English via the application link.

Right To Play provides equal employment opportunities to employees regardless of their gender, race, religion, age, disability, sexual orientation or marital status. We strongly encourage groups who have been historically disadvantaged with respect to employment to apply for positions at Right To Play.

As part of our selection process, final candidates will be required to complete security checks and Vulnerable Sector Check or equivalent criminal record check as a condition of the offer. More details about our recruitment process and safeguarding information is available on our website.

As part of our recruitment and selection process, Right To Play uses Artificial Intelligence (AI) - assisted tools to support the assessment of candidates or applications. This may include but not limited to generating and editing of job adverts, assessment and interview questions, scheduling, translation, transcription, note taking, etc. Our Applicant Tracking System (ATS), VidCruiter, also use AI-powered ChatBot to answer candidates' enquiries. These tools are used only to assist human reviewers in evaluation and do not make selection or screening decisions. All hiring decisions are made by human reviewers. All AI-assisted processes comply with applicable privacy and data protection regulations, including GDPR and PIPEDA. For more information, please refer to RTP AI Policy and our Best Practice: Use of AI in Recruitment on our website.

We value and promote a culture of diversity, equity, inclusion, and belonging. We are committed to providing accommodations to candidates with disabilities during the recruitment and selection process, and thereafter. Please reach out to the People & Culture team by email. All information provided will be treated as confidential and used only to provide an accessible candidate experience.

Job Description:

Job Title:  Finance and Operations Manager (0.6 FTE)

Grade:  7

Reports to: Executive Director UK & Global Strategic Initiatives

Location: London

Direct Reports: None

Department: UKNO

1-Purpose:

The role manages all UKNO finances and is responsible for supporting UK donor services and governance, accounting, ensuring accurate monitoring, reporting and compliance, alongside office management and logistical support.

2- Accountability & Responsibilities:

UK National Office Financial Support (75%)

• Lead on UK financial management and accounting. Inputting data and generating reports on UK income and expenditure forecast; performing variance analysis on key revenue and expense sources.
• Lead the annual budgeting process for the UKNO, monitor cash flow and prepare ongoing reporting and analysis, managing payments of providers, consultants and vendors.
• Lead on reporting to UK Finance and Audit Committee and support with Board governance and meeting management.
• Lead on UKNO External Audit and reporting to Charity Commission, OSCR, Companies House.
• Act as “super-user” for the Microsoft Customer Relationship Management (CRM) system, Dynamics 365 and Power BI, supporting donor engagement/stewardship. Manage and populate the system with timely and accurate data, assist UKNO staff with MCRM usage, and prepare reports based on database information.
• Ensure compliance with RTPs procurement and finance regulations.

UK Office management and logistical support (25%)

• Manage the day-to-day operations of the office, ensuring effective administrative support. Oversee relationships with the office landlord and service providers to ensure the office is well maintained and that all maintenance, repairs, and services are delivered in a timely and appropriate manner. Deliver comprehensive travel support, including visa coordination and hotel arrangements within the UK, and provide logistical support for UK-based organisational meetings and events (e.g. Freeze Week).

Perform other duties as assigned.

3- Scope (geographical and/or functional), Impact and Autonomy

This UK-based role operates with significant autonomy, holding delegated authority over financial management, systems, and office operations, including safeguarding all funds received. Oversight is provided by the Executive Director and the global finance team. Decisions on finances must be approved by the ED, and in some cases, the Finance and Audit Committee. In addition, the role is responsible for overseeing day-to-day office administration, providing travel and logistical support. The incumbent operates with high trust and independence and is expected to safeguard assets and ensure full statutory, fiscal, and HR data compliance.

4- Leadership and Staff management

The role exercises functional and collaborative leadership with no direct reports, providing guidance and influence across the National Office. Leadership is demonstrated through setting standards and supporting teams to work effectively within organisational policies and financial controls, by providing authoritative guidance to the National Office on financial policies, internal controls, and risk management; escalating material risks and recommending mitigation actions to the ED and HQ Finance. The incumbent is expected to operate effectively in a low‑segregation environment due to small staff size by implementing and monitoring compensating controls (spot checks, reviews with ED, exception reporting) to maintain strong control integrity.

5-Information requirement for decision-making

This role requires gathering, interpreting, and compiling complex information from a variety of sources - including online banking, financial systems, MCRM, Power BI and fundraising staff to ensure accurate reporting and analysis.

6- Innovation and Improvements

The incumbent is expected to drive process improvements and functional innovations within the National Office—data integrity, financial tracking, and internal collaboration—while supporting others to implement these changes, with major or high-risk innovations subject to approval by the ED.

7- Relationships & Communications: Internal / External:

The incumbent is expected to work closely with the ED and HQ Director of Finance in regard to the financial aspects of the role, especially in preparing budgets and ensuring compliance with the financial procedures of Right To Play. They also work closely with all UKNO staff on UK finances and with the global donor services team. The role manages external relationships with RTP UK’s auditors and FAC. The incumbent stewards the National Office’s fiduciary obligations and is the primary authorized liaison with banks, landlords, insurance providers, external auditors, tax advisors, and legal counsel.

8- Expertise (Certifications / Education, Professional Experience/Language)

• Post-secondary diploma or undergraduate degree in accounting, business administration, finance or other related fields.
• 5 years progressive finance experience, including audit coordination, statutory filings, managing and tracking budgets and external advisor management
• Extensive experience in managing operations and/or administration.
• Project and/or organisational performance management and reporting experience.
• Experience working at a senior support level.
• Able to work well in a team and under pressure, diligent and with an eye for detail.
• Excellent organisational skills and ability to manage multiple priorities.
• Ability to build good working relationships with colleagues, supporters and suppliers.
• Strong IT skills, in particular with databases and analytical systems.
• Excellent numeracy skills plus the ability to maintain and present financial and non-financial data in a clear and accurate way.
• A high level of proficiency at producing and reviewing management accounts to ensure accuracy and robust forecasting.
• Fluency in oral and written English.

9- Core Competences

• Collaboration: Ability to work with a wide range of stakeholders.
• Growth Mindset: Stay abreast of emerging finance trends encouraging new ideas and new approaches for improvement Resilience: Abilities to face challenges with a problem-solving attitude.
• Professionalism: Demonstrate integrity & accountability, uphold the org values to support decision making.
• Management and Interpersonal Skills: Demonstrates strong organizational skills to meet deadlines and possesses excellent problem-solving abilities.

10- Additional Information: Minimum requirement to work from the London office two days per week.

This is an exciting opportunity to lead CPAG’s strategic legal work at an important time in the organisation’s fight to end child poverty. As Head of Strategic Litigation, you will oversee and carry out CPAG’s work using legal cases for positive impact, to benefit families and children in poverty. You will be responsible for setting the strategic direction of CPAG’s legal work, in addition to managing CPAG’s legal practice and playing an active role in conducting high-profile litigation on a day-to-day basis.

We are looking for someone who is strategically minded and passionate about using the law to advocate for the rights of, and directly improve the lives of, families in poverty. The ideal candidate will be a solicitor (E&W qualified) with substantial post-qualification experience. You will have experience of conducting public law litigation and legal aid (publicly funded) work. You will be able to supervise the casework of colleagues, such as CPAG’s junior or trainee solicitor(s) and welfare benefit advisers, and support the professional development and wellbeing of your team. You may have experience of working with clients in vulnerable situations or with additional needs, for example, survivors of domestic abuse, refugees, disabled people or children and young people.

We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack. 

For more information about this post and to apply download the Head of Strategic Litigation job pack and application form. 

If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us.

To apply, please return to us the application form, taking particular care to provide full details of how you meet the person specification. 

Closing date for applications: 11.59pm, Wednesday, 15 April 2026

Interviews will be held at our London office: w/c 27 April 2026

Senior Caseworker – Pathways

Location: Disability Action & Advice Centre, 4, Waldegrave Road, Teddington TW11 8HT

Contract: Permanent, Full-time, 35 hours per week

Salary: £30,000 to £36,000 (depending on experience)

Ruils is run by, and for, Disabled people. We exist to remove the barriers that prevent Disabled people from living independent lives. Our vision is a society where all individuals have choice and control to live independently. We provide information, advice, advocacy, befriending and activities to our clients and their families.

Pathways is a specialised welfare advice service that provides information, advice, advocacy and representation for Disabled adults (over the age of 18) living in the Richmond Borough. We work with clients, supporting them to navigate the complex Housing, Benefits and Social Care systems. In this role, you would be providing information, guidance and advice to Disabled people and their families, enabling them to have more choice and control over their lives.

We are also part of a larger network of Disabled-led advice services. Working together, we have developed pathways for Disabled trainee case workers, collated data on Housing and Benefits issues and have fed into important consultations and campaigns.

This is a unique and rewarding opportunity for you to work one-to-one with clients to effect change, whilst also having a positive impact on the wider system.

We are looking for someone who:

• Will bring experience of supporting people with complex welfare, housing or social care issues.
• Is confident advocating on behalf of clients when needed.
• Has an understanding of the welfare benefits system, disability rights and the Social Model of Disability.
• Can break down complex information so it feels clear and manageable.
• Works in a calm, methodical way, keeping accurate records.
• Is compassionate, patient and values-driven.

Duties and Responsibilities:

• Provide timely and accurate advice on welfare benefits, housing and social care to support Disabled people to live independently.
• Analyse clients’ situations, identify solutions and guide them through complex systems, signposting where appropriate.
• Work with clients on a short to medium term basis, helping with referrals, forms, letters, appeals and navigating processes.
• Support clients to gather evidence and prepare for Benefit or Housing applications and appeals, ensuring deadlines are met.
• Attend key meetings and appeals with clients, advocating for them and helping them put their case forward confidently.
• Develop accessible information resources (guides, bulletins) to help clients navigate health, care, benefits and housing systems.
• Build and maintain strong relationships with partners, contributing to forums, campaigns and shared problem-solving.
• Provide supervision and support to trainee caseworkers, including induction, case file reviews and contributing to their development.

What we can offer you:

• A vibrant and interesting work environment – every day is different.
• An experienced and supportive leadership team.
• Training and development opportunities.
• Flexible working.
• Kind and caring colleagues who work as a team.
• A cycle to work scheme.
• An employee assistance programme (EAP).

We operate a Guaranteed Interview Scheme. We will guarantee an interview to all Disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this Guaranteed Interview Scheme.

A full Job Description and Person Specification can be downloaded below. To apply, please visit our recruitment page via the ‘Apply’ button

Closing date: 17 April 2026.

Interviews: 19 May 2026 (face-to-face).

Make a Difference Where It Matters Most 

At Home-Start Richmond, Kingston and Hounslow, we believe that childhood can’t wait. We’re a vibrant, community-rooted charity supporting families through the critical early years of parenting. Our volunteers and staff work side-by-side with families, offering emotional and practical support, building confidence, and creating lasting connections. 

We are now seeking an Impact and Operations Manager to join our passionate team and shape the future of our services. 

About the Role 

This is a unique opportunity to lead our impact and operations strategy, ensuring we have the insight, tools, and systems to deliver high-quality support to families. You’ll play a pivotal role in measuring and communicating our impact, supporting strategic decision-making, and ensuring smooth day-to-day operations. 

Key Responsibilities 

• Lead and manage data collection, evaluation, and reporting across all family support services 

• Develop tailored reports and insights for internal and external stakeholders 

• Collaborate on funding applications with the CEO and Head of Marketing & Fundraising 

• Oversee administrative systems and policies, including GDPR compliance and HR processes 

• Manage office operations, including tech support, premises, and general administration, and line manage operations and data & impact team 

• Contribute to strategic planning and service innovation using data and insight 

• Strengthen our presence across local and national networks in partnership with the Senior Management Team 

What You’ll Bring 

• Strong experience in managing and interpreting data to drive impact and inform strategy 

• Strategic thinking with the ability to manage multiple projects and deliver results 

• Confidence with technology and quick ability to learn new tools and systems 

• Excellent communication and interpersonal skills to build strong relationships 

• A curious, analytical mindset and a passion for telling the story of our work 

Why Join Us? 

• A flexible, hybrid working model co-designed with our team 

• A supportive, inclusive, and values-driven culture 

• A chance to make a tangible difference in the lives of local families 

• Excellent pension and generous annual leave 

There are two parts to the Primary Science Mentor role. The majority of the role will focus on strengthening primary science teaching and leadership by leading our third Priority Areas initiative in North-West England. Through their knowledge of and passion for primary science education, the successful candidate will inspire transformational change in schools taking part in this project. They will build close working relationships with participating schools and create a vibrant and exciting learning community based on mutual support and the sharing of expertise.

The remaining hours in the role will be as a Primary Science Mentor: joining PSTT’s growing team of primary science experts who provide bespoke support directly to individual schools, multi-academy trusts and other school groupings and organisations. This includes developing and delivering training in a variety of contexts, including online; working individually with Science Leaders; being a leading voice, expert and advocate for primary science (both regionally and nationally); and creating partnerships with other organisations that support science within the region.

A crucial part of the role is to ensure collection of appropriate data for both Priority Areas and Primary Science Mentor activities, so that we can evaluate our work against intended outcomes.

Careers Specialist

We are looking for an experienced and passionate Careers Specialist with a strong background in supporting people facing various barriers to employment, including those from disadvantaged or underrepresented backgrounds.

You will play a key role in guiding and empowering young people aged 16–26 to develop their skills, confidence, and aspirations, helping them to achieve sustainable employment and realise their full potential.

Position: Careers Specialist

Location: London/Hybrid

Salary: £33k - 35k per annum (depending on experience)

Hours: 37.5 hours per week (Monday to Friday)

Contract: Fixed term for 12 months (with possibility of extension)

Start date: April - May 2026

Benefits: 27 days holiday per year PLUS the 1st Friday of every month is a half day. Pension and contributions are payable 3% after 3 months of service, employee assistance programme.

Closing Date: 24th April 2026

About the Role

As a Careers Specialist, you will demonstrate a genuine passion for making a difference in young people’s lives. You’ll have the ability to build trusting relationships, broaden horizons, and inspire young people to be ambitious about their future.

You will be working for a charity that transforms the lives of young people facing barriers to employment. Through personalised guidance, mentoring, and access to meaningful opportunities, you’ll help them develop the skills, confidence, and direction needed to achieve their full potential and thrive in sustainable careers.

Main duties and responsibilities

• Provide individual, person-centred Information, Advice and Guidance (IAG) to young people on the programme, supporting them to identify and work towards their career goals.
• Identify and create opportunities for employment, training, and education that align with participants’ interests, abilities, and aspirations.
• Deliver workshops, group sessions, and outreach activities to engage young people across multiple London boroughs.
• Support young people in their job search by assisting with CVs, applications, interviews, and professional skills development.
• Maintain a client-centred and inclusive approach, ensuring sensitivity to the diverse backgrounds, experiences, and needs of each young person.
• Record and monitor progress accurately using internal databases and contribute to evaluation and reporting for funders and partners.
• Collaborate with delivery partners to achieve agreed milestones and outcomes, ensuring a coordinated and effective service offer.
• Represent the programme at internal and external meetings, promoting good practice and sharing insights to continuously improve service delivery.
• Contribute to a positive, supportive, and learning-focused team culture, sharing ideas and best practice to enhance the organisation’s impact.

About You

To be successful in the role of Careers Specialist, you will have resilience, a belief that there is always a way forward, and an innovative approach to youth engagement.

If you have the experience and skill set that meets the requirements in this job advertisement, then apply today and enjoy a job that really makes a difference in the lives of young people!

Experience, Qualifications and Skills

• Experience supporting young people or adults from disadvantaged or underrepresented backgrounds to overcome barriers and move into sustainable employment, education, or training.
• Proven ability to build trust, motivate, and empower clients, particularly those with complex or multiple needs.
• Strong communication skills, both written and verbal, with the ability to adapt style for different audiences.
• Experience delivering training sessions, employability workshops, or group activities to young people.
• Sound understanding of safeguarding responsibilities and risk assessment when working with vulnerable individuals.
• Empathetic, engaging, and innovative, able to inspire confidence and encourage ambition while maintaining clear professional boundaries.
• Highly organised with excellent time management, administrative, and record-keeping skills.
• Comfortable working both independently and collaboratively as part of a supportive team.
• Confident using IT systems and databases (e.g., Salesforce or similar CRM tools) to record and monitor progress.
• Resilient, adaptable, and solutions-focused, with a genuine commitment to helping young people reach their full potential.

You may have gained relevant experience in roles such as Careers Advisor, Employment Coach, Youth Worker, Recruitment Consultant, HR or Training Specialist, Programme Officer, or any other position focused on helping people overcome barriers to achieve meaningful employment and personal growth.

What matters most is your ability to engage, motivate, and guide young people towards achieving their full potential. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.

Purpose of the job

This is a great opportunity for someone who’s passionate about supporting the delivery of the youth engagement strategy for the #iwill Movement and ensuring young people are at the centre of our work at UK Youth.

The Youth Development Officer (Towns & Cities of Social Action), will support the development and delivery of youth participation in our place-based work with the #iwill Movement and UK Youth Network. You will create positive relationships with local youth organisations and young people, so that our work is driven by their voices and experiences, helping to develop and deliver a range of opportunities and activities to build and engage different communities of young people. You will help empower young people to become active citizens and creative positive change, by creating innovative ways for young people to engage in various networks through volunteering, social action and campaigning projects.

About UK Youth

UK Youth exists to widen the reach and deepen the impact of youth work and outdoor learning. We support a network of thousands of youth organisations across the UK to improve young lives every day. At the same time, we are transforming the policies, investment, and ideas needed to future-proof youth work and outdoor learning for generations to come: 

• We back youth work leaders with the evidence, connections, and investment they need to thrive. 

• We keep youth work effective with research, large-scale pilot programmes, and professional development initiatives. 

• And we work with young changemakers to inspire lasting change in the attitudes of the public and funders.

Key responsibilities

• Ensure partners and young people in our eight #iwill Towns & Cities of Social Action (TaCSA) understand and feel connected to the #iwill movement through consistent communication, engagement in opportunities, and inclusion in movement development discussions/activities.

• In partnership with our partners in the TaCSAs, develop and deliver a programme of youth development and social action activity, with emphasis on those communities.

• Working closely with the Communications team, co-create and support communications that profile youth voice, platform stories, and showcase impact through digital and traditional media.

• Facilitate opportunities for young people to build their confidence, skills and leadership through volunteering, campaigning and social action opportunities.

• In partnership with the Nationally-focused Manager and Officer, ensure young people from our TaCSAs have access to opportunities to influence and take action at a national level as well as in their local area.

• Coordinate and support on youth-facing campaigns and events such as Power of Youth Day, #iWill Week, and key regional activities.

• Ensure opportunities for young people prioritise inclusion and accessibility for those who might need additional support and encouragement to step up and engage.

• Support young people to create digital content (e.g. blogs, videos, social posts) and partner with them to tell their stories across local and national platforms.

• Develop content on agreed digital platforms to engage and connect young people and networks across the UK.

• Organise and manage logistics for youth activities: prioritising safeguarding, appropriate briefings, communication promotion and stakeholder coordination.

• Engage with partners and stakeholders—youth workers, media, funders, local authorities—to build alliances, increase visibility of youth-led work and encourage new opportunities.

• Communicate the benefits of the UK Youth and #iwill Movement and progress against our priorities to organisations and individuals, through a variety of channels, updates and specific marketing campaigns.

Experience we're after

• A nationally recognised youth work qualification or ability to demonstrate experience of frontline youth work delivery, understanding of contextual safeguarding and data protection is highly desirable.

• Experience of working with young volunteers and/or social action projects.

• Demonstrated experience in digital engagement and communications activities—especially creating content with young people.

• Experience of using digital platforms to engage networks and communities.

• Proven track record of project coordination, event management, or logistical planning within a youth or voluntary sector setting.

• Experience working in place-based contexts and understanding how to engage local communities and young people meaningfully.

• Confident engaging with and coaching young people to take on new opportunities, lead campaigns, tell their stories, or influence decisions.

• Familiarity with facilitating groups sessions and workshops is highly desirable.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave (24 days + 3 days winter closure) plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: 24th April 2026 at 23:59pm (midnight)

Provisional Interview Dates: 5th & 6th May 2026

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

Team Leader - Carer Peer Support (Adult Mental Health)

£34,101 FTE, pro rata 28 hours per week, great benefits!

We are looking for someone to join our local, independent Carer-led charity, someone who has their own personal story of caring, able to use that lived experience as well as their professional skills and knowledge to help others. The postholder will collaborate extensively with our funding partner, South West London and St George’s Mental Health NHS Trust, as well as other charity delivery partners to improve the identification of, and support for, unpaid family and friend Carers of adults with mental health needs. The work may also involve identifying children and young people in caring roles and brokering access to our Young Carers Support team.

As well as leading a small, part-time team of Carer Peer Support Workers, you will work alongside them, providing front-line, individual and group dedicated support (practical, social and clinical interventions). As well as coordinating services to assist Carers with their own wellbeing needs, you will enable Carers to provide well-informed care for their friends and family. You also will be our representative for the MH Trusts’ Triangle of Care Steering Group.

Purpose of the job

As Major Donor Manager, you will support the delivery of UK Youth's major donor programme, cultivating high-value, long-term relationships with high-net-worth (HNW) individuals in support of UK Youth's mission and vision. You will build and manage a pipeline of major donors and prospects, working towards income targets that grow year on year, and play a critical role in securing unrestricted funding, programme funding and transformational capital investment.

This role requires a strategic, relationship-led approach and a deep understanding of major gift fundraising. You will work closely with senior leadership to ensure credibility, effective stewardship and meaningful donor engagement. The Major Donor programme prioritises depth of relationship and long-term value over short-term income targets, and you will be instrumental in embedding this culture across the organisation.

The role sits within the strongly performing and highly motivated Fundraising department, including events, corporate, trust and foundation fundraising.

Why work at UK Youth?

Every young person deserves a youth worker. UK Youth exists to make that a reality. As the UK’s infrastructure body for youth work, we support a network of thousands of youth organisations to improve young lives every day. At the same time, we are transforming the policies, investment, and ideas needed to future-proof youth work for generations to come.

UK Youth exists to widen the reach and deepen the impact of youth work and outdoor learning. By joining UK Youth, you can help create a society that backs young people – through each spark, struggle and success.

Key responsibilities

• Major Donor Fundraising and Pipeline Development

• Cultivation, Stewardship and Events

• Capital Appeal Support – Avon Tyrrell

• Communications and Engagement

• Strategy and Performance

Experience we're after

• Proven experience in major donor fundraising, with a track record of cultivating and securing five or six figure gifts from HNW individuals.

• Experience of building and managing a major donor pipeline from prospect identification through to solicitation and stewardship.

• Experience of senior stakeholder management, including working with CEOs, trustees and senior volunteers.

• Experience of managing a diverse workload with multiple deadlines, stakeholders and deliverables.

• Experience of thinking strategically and developing compelling fundraising propositions aligned to organisational priorities.

• Experience of delivering cultivation and stewardship events for major donors.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave (24 days + 3 days winter closure) plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: 14th April 2026 at 23:59 (midnight)

Provisional Interview Dates: w/c 27th April 2026

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

Job title: Head of Global Development, Asia
Employer: Imperial College London
Salary: £69,365 to £79,257 per annum
Location: White City, London W12 (Hybrid)

About the role:

Here at Imperial College, we are recruiting a Head of Global Development, Asia to join our brilliant team. Reporting to and working closely with the Director of Development: Principal Gifts and Global, this is a new position which will help deliver our first university-wide fundraising and alumni engagement campaign.

What you will be doing:

As Head of Global Development, Asia, you will lead our development efforts across Asia, helping to shape and deliver the College’s philanthropic strategy in the region. The role will be central to cultivating major philanthropic relationships, supporting regional engagement for Imperial’s President and senior representatives, and contributing to the wider success of our global campaign.

What we are looking for:

This position is an opportunity for either an experienced fundraiser or an individual with business or relationship development experience in the region. The role will require diplomacy, strategic insight, and the ability to operate effectively within a complex global institution. Experience working across Asia would be advantageous.

This is a unique opportunity to shape and lead our engagement with high-net-worth individuals and stakeholders across Asia – one of the most exciting regions for philanthropic fundraising - connecting them to Imperial’s world-leading research and innovation ecosystem.  We hope to hear from you!

What we can offer you:

• The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
• Benefit from a sector-leading salary and remuneration package (including 39 days’ annual leave and generous pension schemes).
• Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
• Interest-free season ticket loan schemes for travel.
• Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.

About Imperial

Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.

Join us and be part of something bigger. From global health to climate change, AI to business leadership, we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.

As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.

This is your chance to help shape the future. We hope you’ll join us at Imperial.

Our culture

We work towards equality of opportunity, eliminating discrimination and creating an inclusive working environment. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. You can read more about our commitment on our webpages.

Our values are at the heart of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity and innovation.

Further Information

This is one of two exceptional opportunities to join our dynamic team. As we continue to expand our international presence, we are recruiting for the following role:

• Head of Principal Gifts

Each of these roles offers a unique opportunity to shape our strategic direction and build impactful partnerships.

Closing date: Midnight on Thursday 16 April 2026.

Interested?

Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.

Imperial is partnering with Erin Hall-Westfall and Joanna Logan of Constellate Global Talent on this search.

No agencies please.