Data insight manager jobs

Client Services Manager
Breaking Barriers
Greater Manchester/Hybrid with minimum of 2 days per week in Manchester office
Permanent
Salary £36,000 - £40,000 based on experience (pro rata if part time)
Full time, open to 4.5 days (0.9) or compressed hours, with flexible working arrangements and occasional weekend of evening work (TOIL provided)
Excellent benefits including 25 days annual leave plus bank holidays and Christmas closure, Cycle to Work scheme, Wellbeing Day, Employee Assistance Programme

Do you have experience managing teams delivering frontline employment or support services, with knowledge of services and stakeholders in Manchester? If you're looking for a new role with a values-led organisation which is mission-led, welcoming, entrepreneurial and collaborative, we'd love to hear from you.

Charity People are delighted to be working with Breaking Barriers, a charity which helps refugees to find meaningful employment, to recruit a Client Services Manager.

Breaking Barriers is a specialist refugee employment charity. Refugees flee their homes in fear, with more hardship on their arrival in the UK: a new country, language and stigma. With a different work culture to navigate, refugees are four times more likely to be unemployed and are often left to face these barriers alone. Breaking Barriers' vision is for every refugee to access meaningful employment and build a new life. They do this through one-to-one advice and guidance, education, and training, and innovative partnerships.

This year, Breaking Barriers marks its 10th anniversary and in the past decade they've grown from an ambitious start-up to a high-impact charity supporting over a thousand individuals annually. Through their work, refugees and people from a refugee background are becoming financially stable and finding purpose in their work.

The Client Services Manager will lead a team of Advisers and client-facing staff to deliver high-quality employment support services to refugees in Manchester.

Key responsibilities

• Team Leadership & Development: Manage and support a team of Advisers and client-facing staff through supervision, coaching, recruitment, and fostering a collaborative, high-performing culture.
• Service Delivery Oversight: Ensure high-quality, client-focused employment support services, oversee the full client journey, maintain operational systems, and drive continuous service improvement.
• Project & Programme Management: Lead, plan, develop, coordinate and review key projects, adapt delivery models to meet funder and client needs, and monitor progress to ensure successful outcomes.
• Stakeholder & Partnership Engagement: Build and maintain strong relationships with external partners, represent the organisation in networks, and collaborate with employers to create opportunities for clients.
• Monitoring, Reporting & Safeguarding: Ensure accurate reporting and data use for service improvement, embed evaluation and client feedback processes, and uphold safeguarding standards across the team.

About You

The successful candidate will be an experienced manager of frontline employment or support services, with strong people management skills across supervision, training, and performance. You will bring expertise in employment support, careers guidance, or refugee integration, and have successfully led service delivery across multiple locations.

You will have a solid background in project or programme management (planning, developing, coordinating and reviewing), adapting services to meet funder and client needs, and using data to monitor KPIs and produce insightful reports. You will be confident building partnerships with external stakeholders and using data to drive service improvements.

You will understand safeguarding in client-facing services and can support staff in identifying and escalating concerns. You also bring insight into the challenges faced by displaced communities, ideally through Lived Experience of seeking sanctuary in the UK.

Experience working with local authorities, DWP/Jobcentre Plus, or training providers; familiarity with CRM systems; and a track record of contributing to service innovation are desirable criteria.

How to apply

To apply for this role or for an informal confidential, share your CV via the link below. Jen D'Souza will be in touch with the full pack and details on how to apply. The application process is CV and Supporting Statement.

The deadline is 12 noon on Tuesday 24 June with interviews scheduled for w/c 30 June. First stage interviews will be held online with second stage likely in person in Manchester (TBC) on Tuesday 8 July.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

About the role

Working in close collaboration with the Senior Mass Fundraising Lead, the role will manage and deliver a variety of community-led fundraising initiatives and dynamic challenge events that engage supporters and generate vital unrestricted funds for children affected by neuroblastoma.

The role focuses on building strong relationships with fundraisers, volunteers and ambassadors, providing guidance, support and motivation to help them surpass their fundraising goals. The Community and Challenge Events Fundraising Manager will both steward existing and reactive contacts, as well as be confident in securing new networks, including representing the charity in presentations and other public speaking opportunities.

This role comes at an exciting time of growth in the fundraising team, with new colleagues joining the charity and a team focused on growth of income over the coming years. This role is crucial in this plan and will take the existing community and events programme to new heights.

Who we are looking for

Person specification:

• Demonstrable experience working in challenge events and/or community fundraising
• A proven track record of being results-driven and working to and achieving fundraising targets
• Significant experience of developing and delivering fundraising plans
• Experience of supporter/donor stewardship activities
• Excellent verbal and written communication skills
• Good interpersonal skills with the ability to network and build new and existing relationships

See our Recruitment Pack for the full role description and specification and for more information about Solving Kids' Cancer UK.

Benefits of working with SKC include:

• Home-based and informal flexible working.
• 5% employer pension scheme contribution.
• 32 days holiday, including bank holidays, with the opportunity to buy additional leave.
• Access to 24/7 confidential helplines for counselling and legal and tax advice.
• Well-being check-ins with manager and optional Well-being Action Plan.
• Regular opportunities to meet in person as departments and the full team.
• Training opportunities – we care about our staff and volunteers, and encourage opportunities for professional development.
• A child-centred charity with a passionate and dedicated team.
• Regular staff survey for the opportunity to provide feedback experiences and make suggestions.

Location: Home-based within England with regular travel to London and elsewhere in the UK as required

Interviews: Friday 4 July 2025

As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.

Are you looking for a new challenge and a great opportunity to make a positive difference at leadership level? Ambition Aspire Achieve is hiring a Deputy Chief Executive / Finance Manager, to support the charity’s growth and next phase of development.

About Ambition Aspire Achieve (AAA):

Ambition Aspire Achieve is a well-established and highly respected children and young people’s charity rooted in Newham, east London. Founded in 2016, we now deliver high-quality, inclusive and accessible services to over 950 children and young people through our youth and play hubs in Canning Town and Stratford. We reach many more through a growing outreach programme delivered in schools and local communities across Newham. 

Our work is grounded in creating safe, nurturing spaces where children and young people can thrive. We place particular focus on those who are vulnerable, disadvantaged or have additional needs, offering meaningful opportunities, enriching experiences and tailored support.

As we continue to grow and deepen our impact, we are seeking a passionate, skilled and values-driven leader to join us in a newly created and pivotal role within our senior leadership team.

The Role: Deputy Chief Executive/Finance Manager

We are seeking a proactive and strategic leader, with strong financial and operational acumen to strengthen the charity’s internal infrastructure. The role will lead on financial management and oversight, supporting the Chief Executive at a senior level, playing a vital part in ensuring the AAA’s long-term financial resilience, equipped the charity to deliver its mission for years to come.

This is an exciting opportunity for a forward-thinking charity professional to combine senior-level leadership with hands-on financial management and organisational insight.

Key responsibilities include:

• Strategic financial oversight and budget planning support.
• Management daily finance operations including payroll, cash flow, audits and reporting
• Leading statutory compliance and financial risk management
• Supporting strategic planning and business development alongside the Chief Executive
• Representing the charity externally and deputising for the Chief Executive at senior forums
• Line managing and overseeing back-office functions
• Providing operational insight and help to develop infrastructure and systems

What we’re looking for:

We’re seeking someone with proven experience in charity, public or social sector leadership who thrives on both strategic challenge and operational delivery. You will have a strong grasp of charity finance, exceptional communication, leadership and problem-solving skills and a demonstrable passion for improving outcomes for children and young people. 

What we offer:

• 25 days annual leave + bank holidays (increasing annually up to 29 days)
• Pension scheme
• Employee Assistance Programme
• A collaborative and supportive working environment
• The chance to make a tangible difference in young people’s lives
• Flexibility wherever possible to suit individual needs.

How to apply:

For an informal discussion about the role please contact AAA's Chief Executive Jonny Boux.

Application deadline: Friday 27th June 2025 at 5pm.

Ambition Aspire Achieve is committed to safeguarding and promoting the welfare of children and young people. All staff are required to undergo an enhanced DBS check. Our recruitment and selection processes are in accordance with best practice in safeguarding children and young people. We are proud to be an equal opportunities employer. We value diversity and welcome applicants from all backgrounds.

Job Title: Management Accountant

Location: London N2 0RU

Reports To:  Head of Finance

Department: Finance

Job Type: Full-time, Permanent

Salary: £45,000

About the Company:

Nazareth Care Charitable Trust is a provider of care homes, retirement villages and a nursery, offering high-quality, compassionate services for the elderly and very young. With a commitment to excellence in care and well-being, we operate a network of care homes and retirement villages across England, Scotland and Wales. We are now seeking an experienced and motivated Finance Manager to join our Finance team and support the strategic financial management of the business.

Job Overview:

The Management Accountant will be pivotal in providing accurate and timely financial information and analysis to support decision-making across our care homes and retirement villages. The successful candidate will work closely with senior management to ensure the company’s financial performance is closely monitored and aligned with organisational goals.

You will be responsible for managing month-end processes, budgeting, forecasting and providing insights into financial performance for our retirement villages. This role offers the opportunity to contribute to a business that positively affects people’s lives.

Key Responsibilities:

• Financial Reporting & Analysis:

o Prepare monthly management accounts, including profit and loss (P&L) statements, balance sheets, and cash flow statements for care homes, nursery and retirement villages.

o Analyse financial performance and variances, providing actionable insights to senior management.

o Provide financial analysis to support key decision-making, highlighting cost-saving and efficiency improvements opportunities.

• Budgeting & Forecasting:

o Work with departmental managers and Head of Finance to create annual budgets and financial forecasts for individual homes and the group.

o Assist with quarterly and annual forecasting, revising financial projections based on changing business conditions.

• Cost Control & Financial Performance:

o Monitor operational costs and identify areas for cost reduction, ensuring financial controls are in place.

o Support the procurement process by evaluating supplier contracts and ensuring cost-effective purchasing.

• Compliance & Audit:

o Ensure compliance with relevant accounting standards and regulations (e.g., IFRS, FRS 102, VAT).

o Assist in preparing year-end audits, providing necessary documentation and reports.

• Stakeholder Engagement:

o Work closely with village and care home managers, the senior finance team, and external auditors.

o Present financial results to non-financial managers and ensure financial understanding across the business.

• System and Process Improvement:

o Contribute to the continuous improvement of financial systems and reporting processes.

Key Requirements:

• Qualifications and skills:

o Formal accounting qualification (eg ACA, ACCA) is essential.

o Advanced understanding of accounting principles and practices.

o Familiarity with medium/large accounting software.

o Strong analytical skills with the ability to interpret complex financial data and make data-driven decisions.

o Proficient in financial software and Microsoft Excel (advanced level).

o Excellent communication and interpersonal skills, with the ability to communicate financial information to non-financial stakeholders.

• Experience:

o Proven experience as a Management Accountant or in a similar financial role, ideally within the healthcare, social care, or similarly regulated sector.

o Strong understanding of financial controls, budgeting, and forecasting in a multi-site environment.

o Previous experience in care homes, retirement villages, or the broader healthcare sector is advantageous but not essential.

• Personal Attributes:

o Detail-oriented with a high level of accuracy.

o Ability to work independently and as part of a team.

o Strong organisational and time management skills, with the ability to manage multiple priorities and meet deadlines.

o Proactive, with a continuous improvement mindset.

Benefits:

• Competitive salary.
• Opportunities for professional development and progression.
• A supportive and collaborative work environment.

This is a standout opportunity to work with a globally respected organisation whose analysis and insights inform humanitarian response, policy, and peacebuilding.

Applications are open to those who meet the person specification below and are within, or close to, GMT or EST time zones. 

A leading international organisation is seeking a confident, client-focused Account Manager to steward a portfolio of high-value public sector clients.

This remote-first non-profit's work enables governments, NGOs, and multilateral institutions to make timely and informed decisions. With a reputation for rigour, transparency, and impact, the organisation plays a key role in supporting those addressing the world’s most complex crises.

As the dedicated Account Manager, you’ll manage a diverse portfolio of government and intergovernmental clients. These are well-established relationships, with account values ranging from $50k to over $1.4m. With a current portfolio worth $5m and a target of $7m by 2026, this is a key hire, critical to sustaining the organisation’s impact.

You’ll act as the primary liaison post-sale, owning renewals, client engagement, procurement navigation, and usage optimisation. You’ll support the full lifecycle of account management, from contract renewal and compliance to upselling and client success. The portfolio includes a mix of active and developing accounts, offering plenty of scope to deepen relationships, increase engagement, and drive strategic growth. This role is ideal for someone with experience in public sector licensing, data services, or subscription-based partnerships.

As Account Manager, you will: 

• Manage a portfolio of public sector accounts, including government bodies and multilateral institutions
• Lead renewals, procurement coordination, and contract amendments with precision and confidence
• Identify opportunities for account growth and present tailored solutions to increase value
• Deliver training and guidance to help clients fully utilise the organisation’s tools and services
• Coordinate with internal teams to address client needs
• Re-establish contact with lapsed accounts and improve overall relationship depth
• Track usage and maintain detailed CRM records to support internal reporting and performance reviews
• Ensure strong account hygiene, compliance with client requirements, and high satisfaction levels

Essential criteria

Only applicants whose CV's match the criteria below will be contacted. A cover letter is not required for application at this stage - please only use the cover note section on CharityJob to clarify relevant experience in the areas below, and only if needed. A cover letter will be required for formal application - guidance and support for this will be provided to suitable applicants. 

• You already work within an within an international development charity/NGO and have extensive experience in account management or revenue partnerships, especially with public sector clients
• You have thorough knowledge of government procurement, compliance, and budgeting cycles
• You are able to evidence success in managing large or complex accounts with multiple stakeholders
• You have experience in data, SaaS, or service-based nonprofits—particularly those selling tools or licenses
• You bring a track record of excellent relationship-building, including with previously disengaged or complex accounts
• You have strong organisational skills and attention to detail in a fast-paced, remote environment
• You are confident communicating value and renewal strategy to senior client contacts
• You are proficient in using CRM systems such as Salesforce
• Your time zone is GMT or EST (or very close to)

Job Title: Evaluation, Evidence and Insight Lead
Ref: EEIL445
Contract: Permanent
Hours: Part-time, 21 hours per week, worked over 3-4 days
Salary: £33,000-35,000 pro-rata, per annum depending on experience
Location: The role is offered on a hybrid basis with attendance at the Penny Brohn UK National Centre on a circa 50/50 home office split.

About Us

Penny Brohn UK is the cancer health and wellbeing charity. We help people feel better in mind, body and spirit by offering support through our team of cancer support experts (which includes doctors, nutritionists, counsellors and exercise therapists)

Penny Brohn UK helps people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible. By making our services freely available, our aim is for all people with cancer to be able to access the high-quality support they need.

The role

Reporting to our Head of Services, this exciting and varied role is your opportunity to lead our evaluation, evidence and insight functions as a key member of our Services Lead team, working collaboratively with services colleagues in the Charity and our partner GenesisCare, as well as supporting our fundraising team with preparing funding applications and impact reports.

This important role will suit a proactive, highly organised person with experience in evaluating health-related services, analysing information and data, and undertaking or overseeing desk research. You will be highly literate and able to write succinctly and compellingly for different audiences including academic, funders, health care professionals and individuals with cancer.

In return for your hard work and dedication you will enjoy a wide variety of benefits including:

• 30 days holiday pro-rata plus 8 bank holidays pro-rata
• Beautiful workspace in a semi-rural location on the outskirts of Bristol with free onsite parking
• Subsidised lunch, freshly prepared onsite in the Penny Brohn kitchen
• Flexible and hybrid working
• Enhanced sick pay after six month’s service
• Auto enrolment into the Penny Brohn UK pension scheme
• Free Life Assurance
• Family friendly policies with enhanced maternity and paternity leave after one year of service
• Specsavers Corporate eyecare test
• Cycle to work scheme
• Access to subsidised wellbeing at the Penny Brohn UK National Centre

Timetable for appointment
The vacancy will remain open until a suitable candidate has been found.  To avoid disappointment, please submit your application as soon as possible.

Thank you for considering Penny Brohn UK, we look forward to hearing from you!

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At Penny Brohn UK, we are committed to promoting equality, diversity, and inclusion throughout the organisation. We are proactively taking action to support EDI and Wellbeing to support our ethos of creating a diverse culture that is reflective of both our employees and the lived experience of all communities touched by cancer. We welcome applications from individuals from all backgrounds regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

No agencies please.

62,000 children and young people are bereaved of a parent or sibling every year in the year UK. This charity was the first organisation in the UK to provide specialist support to grieving children and while much has changed since their founding in 1992, their desire to make difference to as many children and young people’s lives as they can remains undimmed. They now seek an interim Supporter Retention Manager and Prospectus is proud to lead the search. 
 
£40,000 per annum (FTE, £24,000 real)
6-month contract and part time – 3 days a week
Homebased

The charity's fundraising is undergoing transformational change, and this role will be key to supporting and retaining donors by improving processes and systems. The postholder will lead on innovation, stewardship, and continuous improvement, shaping strategies that strengthen supporter relationships, enhance satisfaction, build loyalty, and deliver a world-class donor experience.

The successful candidate will bring significant experience in donor retention, customer experience, fundraising, or direct marketing—ideally within the charity sector. They will have a proven ability to design and deliver effective donor journeys, craft persuasive fundraising content, and develop compelling cases for support. A strong grasp of digital platforms, audience segmentation, and data-led insight will be key to driving performance and meaningful supporter engagement.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Jessica Stoddart at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.      
 
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

Community Impact Programme

The Royal Foundation's Community Impact programme seeks to mobilise unique coalitions to help communities foster greater social connection, support and develop local community spaces where people can come together to create opportunities and improve access to activities.

The Prince and Princess of Wales want to support the people in places with the potential to revive communities where it’s needed most, celebrating and championing the most inspiring, boldest and bravest individuals across our four nations who are determined to build a better life for themselves, each other, their communities and society, and who by doing so, inspire others to take action in their local area.

Role Overview: 

We are seeking a Manager for our Projects Portfolio to join the Community Impact Team. They will be responsible for managing community impact programmes that are already underway - from newly launched initiatives to established legacy programmes, ensuring they continue to deliver meaningful outcomes and align with our strategic goals. This position is ideal for someone with strong stakeholder engagement skills as well as project and grant management experience.  The ideal candidate will have a good understanding of the challenges communities face across the UK and needs to have a strong track record in impact measurement.

Key Responsibilities: 

 · Strategic oversight – Oversee launched projects, ensuring they continue to meet community needs.

· Stakeholder engagement – Maintain relationships with funders, stakeholders, partners, volunteers, and beneficiaries amongst communities to enhance programme impact.

· Grant compliance & resource management – Ensure compliance with grant governance procedures, funding agreements, and resources efficiently to ensure sustainability and effectiveness.

· Problem solving – identify and resolve any programmatic challenges that arise.

· Monitoring & evaluation – Track project performance, measure impact, and grant reporting outcomes to stakeholders using data-driven insights.

· Coordination – Support and coordinate partners to ensure projects are delivered successfully.

· Risk & compliance management – Ensure projects adhere to legal, ethical, and safeguarding standards while mitigating potential risks.

· Team support – Support the team’s capacity by filling in for team members as appropriate and assisting across the organisation as needed.

 Skills & Experience:

· Programme Management Expertise
Proven ability to manage complex programmes aligned with strategic goals, delivering on time and within budget.

· Strategic Thinking and Planning
Strong analytical skills with the ability to see the big picture while effectively managing operational details and logistics.

· Stakeholder Engagement and Collaboration
Demonstrated experience working across internal teams and external stakeholders, including funders, delivery partners, and community leaders.

· Community Insight
Deep understanding of community needs across the UK, including regional differences and emerging social trends.

· Monitoring, Evaluation, and Learning (MEL)
Skilled in designing and implementing MEL frameworks to assess impact, support learning, and inform decision-making.

· Project and Risk Management
Ability to manage multiple initiatives simultaneously, identifying and mitigating risks to ensure effective delivery.

· Communication and Reporting
Proficient in developing clear, concise, and compelling reports and presentations for senior leadership and external audiences.

· Sector Knowledge
Familiarity with best practices, innovations, and governance in the charity and community impact sectors, including safeguarding and compliance.

· Problem Solving and Adaptability
Resilient and flexible in resolving delivery challenges and adapting to changing priorities in fast-paced environments.

· Equity and Inclusion
Deep commitment to inclusive practices and meaningful engagement with diverse communities, grounded in empathy and respect for lived experience.

· Collaboration and Relationship Building
A natural team player with strong interpersonal skills, able to build trust and positive relationships across all levels.

· Mission and Impact Driven
Personally motivated by creating positive, lasting change and delivering measurable outcomes in line with organisational goals.

Our Company & Culture:

At The Royal Foundation, we embrace diversity and inclusion to create a positive and respectful environment for all. We value collaboration and curiosity, fostering a culture where everyone's voice is heard and respected. Join us in promoting equity and diversity in our workplace and beyond.

The Royal Foundation is a high-profile organisation, and the successful candidate will appreciate the importance of discretion and confidentiality and have a mature and professional approach. 

Apply Now:

If you're ready to embark on an exciting career journey with us, we'd love to hear from you! Click 'Apply' to submit your CV and a covering letter detailing your motivation and relevant experience.

Salary: £40K to £50K per annum DOE

Location: Central London – 3 Days Office Based

Contract: Permanent, Full-time 

Holiday: 25 days per annum + BH

Hours: 37.5 hours per week (Monday to Friday) 

Benefits: Pension scheme, private medical insurance, life insurance, season ticket loan

Job title: Meetings and Events Manager
Reports to: Senior Manager, Team and Operations
Hours of work: Full time
Salary: £35,000 to £40,000 according to experience
Location: High Holborn, London (this role is office based located between Russell Square and Chancery Lane)
Job type: Permanent

Job summary

The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a Society of over 1,700 members from 100 countries, who work in, or are interested in tropical medicine and global health.

RSTMH organises and participates in events as a crucial way of showcasing, discussing, and debating key areas of tropical medicine and global health research and practice. Our range of events are wide. We deliver conferences and webinars, social events, research meetings for early career professionals, and high-profile debates and discussions. They happen across the UK and around the world, both online and in person. Our events add to the impact of our work in tropical medicine and global health, but also raise funds to allow us to continue our work as a charity.

The Meetings and Events Manager would lead on the delivery of the RSTMH meeting and events strategy. The role requires a self-starter who is excited by the prospect of working on such a broad range of meetings and events. The candidate needs to have excellent communication and relationship building skills, and to be organised, flexible with a great attention to detail. They should be comfortable liaising with venues for meetings space, developing budgets for events, managing logistical aspects of the events programme and setting up new events online and in person. 

Main responsibilities

• Overall responsibility for the meetings and events programme, achieving its financial and other goals and KPIs under the existing strategy
• Overall responsibility for the delivery of the events with a focus on expanding global reach, supporting careers, and improving the financial position
• Manage events from conception to completion - delivering events to the highest standard to meet their objectives of success – quality and cost effectiveness
• Attend the Meetings and Events Committee, optimising meetings including helping set the agendas, leading discussions, writing minutes, liaising with the Chair
• Assist to identify, appoint, and manage Scientific Chairs, Committees, and Sub Committees to secure event speakers, secure attendees and sponsors
• Overall management of the income being delivered from ticket sales, sponsorship and other income streams linked to meetings and events, with support from line manager and CEO
• Responsible for the income and expenditure budgets and monthly reforecasts for our meetings and events, and ensuring accurate financial record keeping
• Support and train colleagues to run meetings and events online.
• Work with the team to develop all event materials – physical and digital
• Work with CEO and Senior Manager to identify sponsors, develop proposals and negotiate income
• Produce comprehensive event briefings for speakers, team, and Board
• Support and attend events, sometimes out of office hours, in and out of the UK
• Evaluate and report on the success of each event and consider areas of improvement
• Ensure up to date event information is publicised on the website and on other RSTMH channels
• Work with the team at RSTMH to develop and implement a marketing plan for events
• Manage all event enquiries, from external and internal stakeholders
• Liaise with and manage relationships with event stakeholders internally and externally, including suppliers, members, committees, Board, speakers, sponsors, exhibitors
• Work with the Membership Manager to maximise the engagement of event attendees in RSTMH’s work, and conversion of events attendees to be members
• Develop processes to ensure we capture all data from events, through our CRM
• Ensure efficient processes exist for ticket sales, paying expenses and invoices and all other aspects of RSTMH meetings and events
• Develop longer-term event strategy for RSTMH
• Document and maintain accurate process and guidance documents for the Meeting and Events role.

Person specification

• Professional and articulate
• Degree level education or relevant proven work experience
• At least 3 years proven track record of managing and delivering in person and online events including selecting and negotiating agreements with suppliers, drawing up cost and income budgets, delivering events and monitoring and evaluating their success
• Strong experience of working with a CRM system
• Experience of running online events, with knowledge of variety of platforms
• Strong project management and organisational skills
• Evidence of working with events committees and managing suppliers to deliver events
• Strong budget management experience including forecasting, and planning
• Excellent problem-solving skills with a proactive approach and mind-set
• Excellent communication skills, both written and verbal
• Brilliant time management and task prioritisation skills
• Evidence of working with team and Board members
• Meticulous attention to detail
• Can-do attitude to take ownership of events
• Relationship building skills, being able to inspire others and bring them with you
• Passion for RSTMH and its work
• Reliable team player – able to identify areas of interaction with other activities of our work, and able to work with team to increase success
• Willingness to work unsocial hours as required, and to undertake travel outside of London and the UK, with reasonable notice
• Motivation to hit the ground running

The deadline for this role is 5pm BST 13th July.
Please note that we will be interviewing candidates before this date so may close recruitment before the deadline.

Please click the apply button and send your CV and a supporting statement of up to 1,000 words to include how your experience matches the duties and skills for the role, it will be sent automatically to us. Applications submitted without a supporting statement may not be considered. (Please insert your supporting statement where it asks for your cover message or covering letter). 

No agencies please.

Job Title: Marketing and Communications Manager

Reports to: Head of Marketing and Commercial Operations

Location: Aerospace Bristol. You will generally be required at the museum at least 4 days per week. Some weekend and occasional evening work will also be required.

Job Type: Permanent

Salary: Circa £30,000 FTE. Part-time applicants welcomed – final salary will be dependent on agreed hours.

About Us

Aerospace Bristol is an award-winning museum and a place of inspiration, learning, and exploration. As we bring to life the past, present, and future of aerospace, we’re also building an inclusive, forward-thinking organisation that reflects and celebrates the diversity of our community. We believe the stories we tell – and how we tell them – are richer when informed by a broad range of perspectives.

The Role

The Marketing and Communications Manager plays a key role in the planning and delivery of strategic, ambitious and creative marketing campaigns and communications.

This is a collaborative and purpose-driven role that welcomes creative thinkers from all backgrounds. We encourage applications from individuals with lived experience of underrepresented communities or non-traditional routes into the fundraising sector.

We welcome applicants with transferable skills from related sectors or community-led funding roles.

What you will be doing

We welcome applicants with experience gained through varied or non-traditional routes, and from groups currently underrepresented in the marketing and cultural sectors.

· Strategic communications: Work with the Head of Marketing & Commercial Operations and external agencies to understand and engage with the museum’s strategy and translate this into an effective communications plan targeting the full range of audiences.

· Strategic marketing: Work with the Head of Marketing & Commercial Operations and external agencies to develop and implement marketing strategies that increase awareness, engagement and support for the organisation and meet commercial targets.  

· Collaborating with agencies: Build and maintain effective agency relationships, coordinating projects and campaigns in partnership with external agencies in line with the marketing and communications plans.

· Brand management: Along with the Head of Marketing & Commercial Operations and external agencies, take a leading role in owning and developing the museum’s brand identity. Ensure all activities are on brand and implemented consistently.

· Content creation: Working with agencies, create compelling and engaging content for various channels, including the website, social media, email campaigns, newsletters, press releases, and marketing collateral.

· Graphic design: Collaborate with designers to create visually appealing marketing materials. Work with templates using software such as InDesign and/or Canva to deliver basic design tasks.

· Social media management: Manage and grow the museum's social media presence across platforms through frequent publishing of quality content. Creating and curating content, and reporting engagement and metrics.

· Media relations: Collaborate with the external communications agency to cultivate relationships with media outlets and manage media inquiries, press releases, and pitching stories.

· Event promotion: Develop marketing plans for events and programs, including fundraisers, workshops, visitor programming, and awareness campaigns.

· Website management: Ensure the website is up-to-date, user-friendly, compliant with data protection legislation, and aligned with brand guidelines.

· Analytics and reporting: Monitor and analyse the performance of marketing and communication campaigns, the website and social media providing regular reports and recommendations for improvement. Work with the Head of Marketing & Commercial Operations to enhance audience understanding through research, surveys and effective use of CRM.

· Stakeholder engagement: Engage with donors, volunteers, partners and the community to foster positive relationships, inform communications, and support the museum's mission.

· Budget management: Manage the marketing and communications budget effectively, making informed decisions to optimise resources.

Skills and Experience

· Creative and strategic thinker with a passion for storytelling

· Exceptional communication skills

· Data and insights led approach

· Ability to collaborate effectively with diverse stakeholders.

Ways of Working

· Collaborative and inclusive approach to working with colleagues and partners

· A genuine interest in our mission and values

· Comfortable working in a fast-paced environment and spotting opportunities for innovation

If you don’t meet every bullet point but feel excited by the role, we still want to hear from you.

Next Steps

· If you feel that this is the role for you, then please apply! Even if you feel you only meet some of the criteria, we still encourage you to apply.

· 1st stage interviews will be held via MS Teams on 14th July, with the second stage in-person interview to be held on 21st July. 

We are committed to inclusive recruitment – if there’s anything we can do to make the process more accessible or comfortable for you, please let us know.

Please let us know whether you require any reasonable adjustments through any stage of the process.

Aerospace Bristol is proud to be an equal opportunities employer. We actively encourage applications from people of all backgrounds, identities, and experiences – particularly those who are underrepresented in the heritage and cultural sectors.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.

Role Overview 

The role is responsible for delivering comprehensive HR support across the organisation, covering recruitment, onboarding, training, and support for performance management and employee relations. It includes managing volunteer processes and working closely with both internal managers and external HR and payroll providers. The postholder will play a key role in maintaining effective HR systems, ensuring policy compliance, and supporting a positive workplace culture.

Key Responsibilities 

• Managing end-to-end recruitment processes across multi-disciplinary teams; including recruitment, onboarding, DBS checking, training and development, absence, performance management and leavers.
• Ongoing development, coordination, and oversight of SCT’s volunteer recruitment, onboarding, training, and administration in collaboration with SCT’s managers.
• Working closely with SCT’s outsourced HR support.
• Providing SCT managers with guidance on volunteer recruitment and any management issues.
• Implementing, maintaining and reviewing an annual training plan for all employees.
• Maintaining up-to-date staff files and HR system records including DBS validation, handling confidential employee and volunteer data in line with data protection legislation.
• Supporting employee relations by assisting with complaints, grievances, and disciplinary procedures, including provision of support to managers on all employee-relation matters.
• Working with SCT’s Business Operations Officer to ensure accurate information is provided to SCT’s outsourced payroll administrators to ensure accuracy of all relevant information.
• Supporting the ongoing review, development and improvement of clear, consistent, and accessible policies and procedures across the organisation.
• Working closely with SCT’s managers to promote the ongoing communication, implementation, and participation in the review cycle of policies and procedures.
• Undertaking other reasonable duties that may be required from time to time.

Person Specification 

• CIPD qualified to level 5 or significant HR Management experience will also be considered

• 3+ years demonstrable generalist HR Management experience or similar role types

• Demonstrable experience of working across multiple sites

• Excellent communication skills both in the written form and in person with the ability to adapt to all audiences

• Experience of presenting material and report writing to a range of audiences

Essential Skills and Experience

• Proven experience in managing end-to-end recruitment processes, including onboarding, training, performance management, absence, and leaver procedures.
• Awareness of UK employment law and GDPR, with a willingness to learn and apply policies correctly.
• Understanding of volunteer management, including recruitment, onboarding, training, and administration.
• Experience with outsourced HR support services, providing HR guidance and support to managers, particularly in volunteer and employee management matters.
• Experience in maintaining accurate HR records and handling confidential information in line with data protection legislation.
• Practical knowledge of employee relations processes, including handling complaints, grievances, and disciplinary procedures.
• Familiarity with payroll processes and working collaboratively to ensure accurate payroll data.
• Comfortable using HR databases, spreadsheets, and Microsoft Office tools.
• Excellent organisational skills and attention to detail.
• Strong interpersonal and communication skills, with the ability to work collaboratively across teams.
• Help coordinate internal communications and staff events.

Desirable Skills and Experience

• Experience in developing and implementing annual training and development plans.
• Previous involvement in reviewing and updating organisational HR policies and procedures.
• Experience in the charity or voluntary sector, particularly in managing and supporting volunteers.

We are supporting a leading professional body with the search for a Financial Planning and Analysis Manager to lead the finance business partnering function – playing a key role in supporting the achievement of the organisation’s aims and objectives through the provision of reliable data, financial modelling and insights.

Bringing your business partnering mindset, and excellent service delivery skills, you will be joining at a time where the organisation is investing in new back-office systems and a new finance system. You will therefore play a pivotal role in embedding new ways of working, and you will lead the continued development of effective financial analysis to facilitate informed decision making across the organisation.

In order to be considered for the role you will have a recognised CCAB qualification, and be able to demonstrate significant experience in roles focusing on Financial Planning and Analysis. You will be adept in implementing and utilising financial analysis tools and business models, demonstrate a customer focussed approach, have excellent interpersonal skills and the ability to challenge constructively at a senior level.
 
To learn more about the recruitment process for this opportunity, please reply to this advert with an updated copy of your CV in the first instance. A member of the TPP team will then be in touch with details of how to apply. Alternatively, contact Matt, Lisa or Sema via [email protected] or 0207 198 6060 to arrange a confidential discussion.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Philanthropy Officer
c. £32,716 per annum
Full Time/ Permanent/ Hybrid- London, Barbican (2 days per week)

The Talent Set is proud to be partnering with Versus Arthritis to recruit a dynamic and driven Philanthropy Officer. This pivotal role will be instrumental in executing and advancing the charity’s ambitious plans to grow income from major donors. The successful candidate will lead on building and nurturing relationships with high-value supporters, delivering exceptional stewardship, and helping to shape the long-term success of Versus Arthritis’s philanthropy programme.

Key Responsibilities:

• Manage and grow a portfolio of high-net-worth donors, cultivating relationships and securing gifts to support Versus Arthritis’s mission.
• Lead the development and delivery of a mid-value giving programme, engaging and stewarding donors giving up to £10,000 annually, with tailored communications and engagement strategies.
• Identify, research, and develop a pipeline of new major donor prospects, using data-driven insights to assess capacity and propensity to give.
• Collaborate with internal teams across Services, Research, and Income & Engagement to create compelling cases for support and ensure accurate, impactful reporting of donations.
• Ensure full compliance with fundraising regulations and data protection laws, including GDPR, while maintaining accurate donor records in the CRM system.
• Champion the voice of philanthropists within the organisation, ensuring their needs and motivations are reflected in engagement strategies and internal planning.

Person Specification:

• Proven experience in donor engagement, including writing compelling proposals, stewarding prospects, and presenting projects tailored to audience interests.
• Sound understanding of philanthropic fundraising, including donor motivations, financial literacy, and the value of fostering a culture of giving.
• Strong research and database skills, with the ability to identify major donor prospects and maintain accurate supporter records.
• Excellent written and verbal communication, with the ability to craft bespoke messaging and confidently present to diverse stakeholders.
• Highly organised and proactive, capable of managing multiple priorities and working independently while contributing effectively to a team.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

HR Operations Lead
Location: Covent Garden, London
Hybrid Working: Minimum 60% office-based
Salary: £40,000 - £45,000 per annum FTE
Hours: Part-time, 21 hours per week
Contract: Permanent

Charity People is delighted to be partnering with Society of London Theatre (SOLT) and UK Theatre to recruit an HR Operations Lead. This is a fantastic opportunity to join the central membership organisations for the UK theatre industry and play a key role in delivering an excellent employee experience for a passionate and collaborative workforce.

About SOLT & UK Theatre

Based in the heart of Covent Garden, SOLT & UK Theatre are membership organisations representing theatre producers, owners, managers and operators across the UK. The organisations deliver a wide range of services and initiatives across membership development, audience engagement, and advocacy, including the Olivier Awards, West End LIVE, Theatre Tokens, and key industry campaigns.

SOLT & UK Theatre are committed to equity, diversity and inclusion in everything they do internally and across the sector and actively seek to create a culture where all staff feel supported, valued and able to contribute.

About the Role

The HR Operations Lead will report to the Director of Finance and Operations and will be responsible for the delivery and continuous improvement of all HR operations and processes across the organisation. This is a standalone generalist role, ideal for someone confident in managing core HR functions while building strong relationships across a collaborative team. It offers real variety, autonomy and the opportunity to drive positive change in a purpose-led, creative environment.

Key Responsibilities

• Manage day-to-day HR operations including onboarding, contractual changes and offboarding
• Ensure compliance with employment law, GDPR and internal HR policies
• Act as first point of contact for HR queries, providing timely and professional advice
• Maintain and optimise the HR system (Cezanne) and provide accurate HR data and reporting to senior leaders
• Develop and improve HR processes and contribute to a culture of continuous improvement
• Support recruitment and selection processes, including inclusive hiring practices
• Coordinate learning and development activity in line with the organisational plan
• Lead the annual appraisal and mid-year review processes
• Work closely with the EDI working group to support and implement inclusive practices
• Support payroll and cross-functional operations in collaboration with Finance and IT colleagues
• Maintain up-to-date knowledge of employment legislation and HR best practices

About You

This role would suit an experienced HR generalist with a collaborative approach, who enjoys working in a small, values-led team.

Essential experience and skills include:

• Proven experience in HR operations, ideally in a standalone or SME setting
• Strong knowledge of UK employment law, including the Equality Act
• Ability to manage systems and use HR data to generate insight
• Confident communicator with excellent interpersonal skills
• Skilled in process improvement and implementing best practice
• Experience supporting inclusive recruitment and staff development
• Detail-oriented with strong organisational and time management skills
• CIPD Level 5 (or equivalent experience) preferred

A background in the charity, arts or creative sectors would be beneficial but is not essential.

How to Apply

Tatiana Ostara at Charity People is managing this recruitment on behalf of SOLT. Please send your CV and Cover Letter when applying for the role. Applications will be reviewed on a rolling basis, early applications are encouraged.

Closing date: Tuesday 9^th July, 17:00

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.