Digital fundraising and supporter experience manager jobs
Make a real difference to life after brain injury. Join us as Headway’s Events Fundraising Manager and lead a dynamic, impactful events programme that raises vital funds and increases national visibility,
Headway – the brain injury association, supports thousands of people every year. Our events are a crucial part of how we raise awareness, generate income, and build a passionate community of supporters. We’re now looking for an experienced, creative and highly organised Events Fundraising Manager to take our programme to the next level.
About the role
As Events Fundraising Manager, you will lead, shape and deliver an exciting portfolio of fundraising events, including virtual challenges, our annual Golf Day, and Headway’s prestigious Annual Awards. You will also steward supporters through major third‑party events such as the London Marathon, Great North Run and London Landmarks Half Marathon.
Working closely with the wider Fundraising Team and our Communications Team, you’ll ensure every event is safe, engaging and memorable, and that every supporter receives an exceptional journey with Headway.
With an established events calendar and opportunities for innovation, this role offers the chance to make a tangible impact while helping to grow an events income stream currently worth approximately £360,000.
What you’ll do
- Plan, manage and deliver Headway’s events programme from start to finish.
- Develop a forward‑thinking events strategy that increases participation and income.
- Deliver and champion outstanding supporter stewardship.
- Manage budgets, health & safety, logistics and evaluation.
- Build strong relationships with participants, volunteers, suppliers and corporate partners.
- Line manage and develop the Fundraising Coordinator (Events).
- Identify and test new fundraising opportunities to grow our reach and income.
- Work closely with the Communications Team to deliver effective, engaging marketing.
About you
We’d love to hear from you if you have:
- Proven experience in planning and delivering a diverse range of Fundraising events.
- Strong organisational skills and the ability to manage multiple projects
- Excellent communication and relationship‑building skills
- Understanding of fundraising principles and supporter engagement
- Experience of budgets, evaluation and health & safety
- Creativity, problem‑solving skills and a passion for delivering high‑quality experiences
- Ability to lead, support and develop others
- A commitment to safeguarding, equality, and Headway’s values
You’ll be joining a supportive, passionate and collaborative charity committed to improving life after brain injury.
Benefits
As a valued member of the Headway team, you’ll have access to the following range of benefits:
Financial Security
• Competitive salaries
• Pension: You will be automatically enrolled into the People’s Pension, with Headway contributing between 3–6% depending on your contributions
• Occupational Sick Pay Scheme, increasing with length of service
• Death in Service Benefit, providing peace of mind for your loved ones
Flexible Working
• Hybrid working, with a minimum of one day in the office.
• Flexible working arrangements promoting wellbeing and work-life balance
Wellbeing
• 24/7 Employee Assistance Programme including access to counselling services
• Eye test vouchers
• Mental Health First Aiders
Holidays and Leave
• 25 days annual leave, increasing incrementally to 30 days with service (pro rata for part-time roles), plus Bank Holidays, one day birthday leave and additional three days for Christmas closure.
Additional Benefits
• Access to shopping and lifestyle benefits and discounts through IMHR Plus Privilege membership
If you’re excited by the opportunity to lead inspiring events that change lives, we’d love to hear from you. If you have any further questions about this role please contact Ruth Owens, Interim Fundraising Director. No recruitment agencies please.
- Closing date: 25th February 2026
- Interviews: 3rd 4th March (online)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SANE is looking for an enthusiastic Fundraising Assistant to join our friendly Fundraising and Marketing Team. This is an excellent opportunity for a graduate or early-career professional who wants to gain hands-on experience in the charity sector while supporting vital mental health work.
You will be supported to develop practical skills across fundraising administration, supporter care, database management and digital campaigns, while working alongside an experienced and collaborative team. The role offers real responsibility, varied tasks, and the chance to contribute ideas and grow your confidence in a professional charity environment.
We are looking for someone organised, detail-focused and positive, with a genuine interest in fundraising and a passion for improving mental health in the UK. If you are keen to learn, enjoy working with people and systems, and want to build a meaningful career, we would love to hear from you.
The client requests no contact from agencies or media sales.
As Centre Fundraising Manager you will develop and implement a centre specific fundraising plan to raise income from the community through a variety of fundraising sources.
You will be responsible for effectively and autonomously managing the full portfolio of activity relating to the centre and to manage complex networks and relationships which have a wider national focus.
You will be responsible for fundraising across a range of income streams including businesses, individuals, community groups, volunteers and media contacts.
There will be a requirement to work irregular hours as well as occasional overnight stays and UK travel.
Please note that interviews will take place on Thursday 26th February.
Please see the attached job description for further details.
Maggie's provide free cancer support and information in our centres alongside NHS hospitals and online.
The client requests no contact from agencies or media sales.
We have big ambition, and our organisation strategy reflects this. As Senior Trust Fundraising Manager, your role will focus on securing five- and six-figure gifts from grant-giving trusts and foundations. You will provide exceptional stewardship to those trusts with whom we have existing relationships, whilst researching and cultivating new prospects to maximise income, value, and influence for The Children’s Trust. This role will be key in enabling us to strengthen long term financial sustainability, through multi-year funding relationships and to drive restricted and unrestricted income to realise the strategy for 2030.
WHEN APPLYING PLEASE INCLUDE A COVERING LETTER
This role is not open for sponsorship.
Skills and Responsibilities
To develop relationships to secure gifts and grants from Corporate Foundations, Trusts and statutory grant makers to achieve income targets. Responsibilities include:
Prospect Research:
- Identify and develop a pipeline of opportunities from grant-giving trusts and foundations.
- Use internal database, online resources, desk research, and contact mapping to identify new funder opportunities.
- Review trusts’ and foundations’ funding criteria to grow the prospect pipeline.
- Develop a thorough understanding of our work and future developments to identify new funding opportunities.
Submitting grant applications:
- Create compelling and persuasive funding appeals.
- Complete grant application forms and follow application processes as required.
- Work closely with colleagues across the Directorate and the wider charity to articulate our work and build strong funding propositions.
Leadership & Relationship Management:
- Lead and manage the Trusts and Philanthropy Executive by developing skills, conducting appraisals and overseeing ongoing development.
- Lead & steward a portfolio of existing charitable trusts and foundations, and cultivate new potential donors, ensuring their support is recognised and celebrated.
- Ensure funders are thanked promptly and that grant terms and conditions are applied.
- Provide progress reports and manage all formal reporting requirements on time.
- Build relationships in person, by phone, email, or virtual meetings to secure long-term commitment.
- Identify opportunities for funders to meet key staff and attend events and site visits that strengthen their relationship with the charity.
- Implement the High Value Donor Stewardship Plan.
- Take a proactive role in developing assets such as appeals and cultivation events.
- Work with colleagues across the charity to monitor and evaluate funded projects, producing reports that demonstrate impact.
Administration and Reporting:
- Manage trust prospects and donors on the CRM database, ensuring records are accurate and compliant with fundraising regulations.
- Budget management, cost control forecasting and taking corrective action to achieve budgets.
- Use the CRM database to manage task “actions”, prioritise and evaluate opportunities, and record funder interactions.
- Manage and develop a portfolio of high value relationships.
- Liaise with colleagues to ensure grant applications are coordinated across the organisation.
Education & Qualifications:
- Educated to GCSE (or equivalent) English and Maths
- Educated to degree level or equivalent experience
Experience:
- Significant experience and track record in trust fundraising.
- Experience of writing compelling proposals and appeals.
- Proven experience of working as part of a team to deliver ambitious income targets.
- Experience in undertaking prospect research and creating a pipeline of prospects through to cultivation, ask and stewardship.
- Experience of securing and managing statutory funding desirable.
- Demonstrable experience of using fundraising or relationship management databases.
Skills & Abilities:
- Exceptional skills with excellent attention to detail and proof-reading ability
- Excellent research skills
- Excellent interpersonal and communication skills whether on the phone, virtually, in person or in writing
- Excellent relationship building skills.
- Professional, positive, and committed
- Results focussed with strong analytical skill.
- Adaptable and flexible, tenacious, and persuasive
- Financially astute, with the ability to understand project budgets and read the accounts of grant giving trusts.
The client requests no contact from agencies or media sales.
Job title: Corporate Community and Events Manager
Location: Hemel Hempstead & Watford. Hybrid where agreed.
Responsible to: Head of Fundraising & Marketing
Key relationships: Head of Fundraising, Fundraising Officer, MarComms Lead, Marketing & Events Officer
Hours: 37 hours per week
Salary: £35,000 FTE
Contract Type: Permanent
Disclosure Level: Enhanced DSB clearance required
About Us:
Playskill is a Hertfordshire-based charity supporting pre-school children with physical disabilities and their families. The charity relies entirely on voluntary donations to fund its vital services.
Using therapeutic play as a tool for development of key milestones, Playskill steps in during the crucial early intervention window when the brain is developing faster than at any other time. Through expert therapies, vital in-home support, specialist training and all important social and respite events for the whole family.
We stand alongside families throughout the challenges of living with disability, offering guidance, care, and community, helping them to build skills, resilience and networks to face the journey ahead.
About the role:
We have an exciting opportunity for a Corporate Community and Events Manager who will play a key role in growing Playskill's income through community, coporate and event fundraising.
Working closely with the Head of Fundraising & Marketing, you will develop new fundraising opportunities, steward existing supporters, and create initiatives that introduce new people to the Playskill community.
You will lead on community and corporate partnerships, manage flagship and fundraising events (including Playskill’s Annual Golf Day), and line-manage the Fundraising Officer.
Key Responsibilities:
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Grow income from community, corporate, and events fundraising
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Build and manage relationships with supporters, community groups, and corporate partners
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Plan and deliver fundraising events and campaigns
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Identify new income streams and opportunities
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Line manage the Fundraising Officer
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Manage budgets and record activity accurately using a CRM system
- Ability to manage budgets effectively and maintain financial discipline
Required Experience:
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Minimum 2 years' in community, corporate, or events fundraising
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Experience planning and delivering fundraising events
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Strong relationship-building and organisational skills
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Line management experience
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Experience using a CRM system (Donorfy or similar)
Diversity statement:
Playskill is an equal opportunities employer and has a high number of team members with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds.
Safeguarding statement:
Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training.
Interview date: TBC
Interview location: Hemel Hempstead
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At the heart of Starlight’s fundraising and marketing strategy is a focus on building lasting, meaningful and relevant relationships with our supporters. We are committed to demonstrating the importance and value of every contribution and ensuring that every interaction with Starlight is positive, personal and professional.
The Supporter Care Administrator plays an important role in supporting the delivery of excellent supporter care across all areas of fundraising and marketing. This role is ideal for someone who enjoys working with people, is highly organised with excellent attention to detail, and wants to develop their experience within fundraising and the charity sector.
You’ll enjoy communicating with supporters, taking time to understand their needs and helping them feel valued and appreciated. You’ll also take pride in supporting Starlight’s reputation for warm, responsive and efficient supporter care, while following clear processes to ensure donations and supporter data are handled accurately and securely.
Working closely with the Supporter Care Coordinator you will gain hands-on experience of supporter care, income processing and general fundraising administration, across a range of fundraising activities, including individual giving, community and challenge events, corporate partnerships, legacies and in-memory giving, and trusts and foundations.
Please apply for this role via Charity Jobs with your CV accompanied by a supporting statement which demonstrates how your experience matches the person specification and highlights your most relevant, recent experience for this role. In your application, we’d love to hear about what inspires you about Starlight’s purpose, beliefs and values with a statement that is very personal to you and gives us an insight into who you are, and how you would contribute to Starlight’s success with your experience, expertise and approach.
This role is due to close on Thursday 12th February at 9am. We are actively recruiting for this post on a rolling basis.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Chelsea / Sutton (with 1 day a week working from home)
About Us
The Royal Marsden Cancer Charity raises money to save the lives of people with cancer, everywhere. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world. Join our ambitious and supportive Individual Giving Team and help us deliver our most ambitious fundraising strategy yet.
What You’ll Be Doing
As our Individual Giving Assistant – Supporter Acquisition, you’ll play a vital role in supporting our fundraising campaigns and projects, helping to recruit new supporters to the Charity. You’ll be one of the first points of contact for our donors, providing exceptional supporter care and ensuring every supporter feels valued. Your day-to-day will include:
- Responding to supporter enquiries by phone, email and in-person, ensuring all queries are handled efficiently and with care.
- Thanking donors and personalising communications to build strong relationships and ensuring a positive and lasting first impression.
- Accurately recording and processing donations, and updating supporter records on our database.
- Supporting the delivery of fundraising campaigns, including creating timing plans, proofreading copy and assiting with briefs.
- Managing invoices and helping with campaign reporting.
- Supporting the team with administrative tasks.
- Working with colleagues and volunteers to deliver the best possible supporter experience.
What We’re Looking For
You’ll be an enthusiastic team player with:
- Excellent organisational skills and attention to detail.
- Strong interpersonal and communication skills, both written and verbal.
- The ability to prioritise, manage multiple tasks, and meet deadlines.
- A proactive, flexible approach and willingness to support the team as needed.
- Good working knowledge of Microsoft Office (experience with customer databases is desirable).
- Commitment to providing outstanding supporter care and working in a supporter-focused environment.
Previous experience in customer or supporter service, office administration, or the charity sector is desirable but not essential – full training will be provided.
Why Join Us?
We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious, and kind team, with plenty of opportunities for learning and development.
What we offer:
- 27 days annual leave (rising with length of service), plus UK bank holidays
- Up to 6% employer pension contributions (increasing with service)
- Enhanced maternity and adoption pay
- Life insurance and employee assistance programme
- Flexible and hybrid working options (work from home one day a week)
- Access to subsidised staff restaurants, wellbeing initiatives, and more
- Bright, modern offices in Chelsea and Sutton, with excellent transport links
Inclusion Matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.
If this sounds like the opportunity for you, we’d love to hear from you.
How to apply:
Please submit your application as soon as possible, as we may close the vacancy early if we receive a high volume of applications.
Please submit a cover letter highlighting how you meet the person specification along with your CV. Applications without a cover letter will not be considered.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Fundraising Manager
Responsible to: Director/Head of Operations
Hours: 14 hours per week
Salary: £14,000-£16,000 (pro rata based on £35,000-40,000 FTE) (depending on experience and qualifications)
Based: Willesden, NW10 2JR + other locations if required (hybrid; 1 day per week remote working)
Contract: Permanent (subject to continuation of funding)
Please note: DBS check will be required
BIAS is a leading local Irish charity which has supported England’s largest community in Brent for over 45 years. We deliver our support across London through our welfare advice drop-in service, our active ageing clubs and our Be-a-Friend volunteer scheme. This is an exciting new role in which you will proactively generate and grow fundraising income across all fundraising streams to enable us to continue supporting the most vulnerable members of the Irish community. You will support our fundraising strategy by contributing to digital communications and creative content across all channels, in cooperation with project delivery teams. The role will play a central part in raising awareness and growing supporter engagement through digital campaigns, donor events, individual giving initiatives and the development of relationships with local businesses.
Key responsibilities
- Develop and deliver BIAS’s community fundraising strategy.
- Develop and implement a varied portfolio of events, community fundraising activities and campaigns, all of which reflect the spirit of BIAS.
- Explore marketing opportunities to raise the profile of the charity.
- Ensure relevant processes are in place to deliver successful, profitable community fundraising activities.
- Oversee the management of fundraising systems and platforms in order to create the best possible experience for donors and participants.
- Develop a robust supporter journey for community fundraisers which leaves them with an excellent experience and generates a long-term relationship with BIAS.
To achieve these objectives, the post holder will be expected to:
- Plan, budget, coordinate and attend an annual community fundraising and events calendar with set objectives, budgets and KPIs for each activity.
- Regularly review the performance of fundraising activities/events, making recommendations for improvement.
- Build and maintain a variety of community relationships across varying stakeholders.
- Explore and coordinate fundraising opportunities such as online donation platforms, auction platforms and text-to- donate services.
- Work with colleagues to ensure that all events are adequately supported with staff, volunteers and post-event debriefs.
- Ensure that all events and activities are compliant with the Code of Fundraising Practice, GDPR and internal policies.
This job description reflects the basic duties required of the Fundraising Manager. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.
What we’re looking for…
- Experience of designing and delivering successful community fundraising events, campaigns and activities, preferably with a track record of at least two years.
- Excellent organisational and administrative skills, including budget and project management.
- Ability to build excellent working relationships, especially with supporters and partners.
- Strong team player who will ensure clear and regular communication with the BIAS management team.
- Ability to keep calm under pressure and maintain a clear head, anticipating risks and problems.
- A willingness to adapt and be flexible.
- Ability to travel.
- Competent user of Microsoft Office suite, with experience of CRM systems.
- Empathy and an understanding of the Irish community.
How to apply:
To apply, please submit a CV and cover letter. Your cover letter should demonstrate how you meet the essential and desirable criteria set out in the person specification, with supporting examples.
The deadline for applications is 29th January 2026 but we encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis.
The client requests no contact from agencies or media sales.
Want your fundraising to change lives, not just balance sheets?
The Friendly Food Club is looking for an ambitious, values-driven Fundraising & Partnerships Manager to grow income, build powerful partnerships, and help create healthier futures for families across Dorset and BCP.
The Friendly Food Club supports people from vulnerable groups and communities by building their cooking skills, confidence and resilience, to help break the cycle of food insecurity and low wellbeing.
This is a rare opportunity to help shape the future of an established and growing charity and deliver real-world impact every day.
This role is perfect for someone who:
- Is aligned with our values of care, good health, inclusion and community
- Brings empathy, energy and a people-first approach
- Has a friendly, creative, resilient and solutions-focused mindset
- It happy to get stuck in and involved at all levels of development and delivery
- Lives in Dorset or BCP areas who likes a mix of working from home and getting out and about.
The role will:
- Develop and deliver Friendly Food Club’s fundraising strategy to align with the charity’s priorities.
- Identify, build and steward strong, values-aligned long-term funding and partnership relationships.
- Write compelling and effective funding applications, proposals and impact reports
- Monitor income performance and report to the CEO and Board
- Represent Friendly Food Club externally as an ambassador for its mission and values
Apply now and help cook up healthier futures for thousands across Dorset.
If you want your work to truly matter — and to be part of a supportive, mission-led team — we’d love to hear from you.
Deadline 28 February 2026 | In person interviews mid-March 2026 | Start date: Flexible for the right person
To apply, please submit your cv and a 1 page proposal stating why you are the perfect fit, presenting in a format that is aligned to a corporate partnership proposal for a chosen company, ensuring that you cover the criteria above.
To empower everyone to enjoy a positive connection to food and have the ability to prepare nutritious and delicious meals that transform lives



The client requests no contact from agencies or media sales.
This is a demanding role where you will support the Fundraising Director in effective management of the fundraising teams across our UK centres and the central expertise in Trusts, Major Gifts and Partnerships.
You will assist the Fundraising Director to plan and organise a broad range of fundraising activities; formulating and adjusting plans as required. Additionally, the Fundraising Director will depend on you to lead or assist on specific projects.
You will act as gatekeeper regarding access for fundraising teams to the Fundraising Director which will involve utilising strong understanding and sound judgement skills across a number of activities.
Maggie's provide free cancer support and information in our centres alongside NHS hospitals and online.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Bikeability Trust is entering a new exciting phase of our strategy to 2035 to ensure more children can cycle with confidence. A year into our strategy we have reviewed Executive Team roles and responsibilities and are now looking for a creative Communications and Fundraising Director to lead our mission driven communications, income generation and impact reporting functions.
You will be an experience senior leader in communications, who has the drive to take our strategy to the next level. A key member of the Executive Team, working across the home based diverse staff team to bring together the impact of our work through corporate communications and influencing. We recommend reading our annual reviews on the Bikeability website to see a flavour of the work you could be leading.
Our income generation work is focussed on small impactful corporate partnerships, we have tested some individual giving and are planning to host a fundraising Ball in 2026. Experience in fundraising is desirable, with communications experience as essential as this role will ensure strong relationships with Government.
If you would like to have a short discussion with the CEO before applying please contact Emily Cherry CEO. We are looking to interview shortlisted candidates on the 23rd or 25th February. We are looking for a candidate to start from 1st April or sooner.
Equipping more than five million children with the skills and confidence to cycle on today’s roads
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Transform data into a lifeline for animals and become the strategic engine behind our global conservation efforts. As our Data Intelligence & CRM Officer, you will unlock the hidden potential within our data to drive life-saving results for orangutans, bears, and primates around the world.
Why This Role Matters
At International Animal Rescue, we don’t just rescue animals, we work to protect habitats, and work with communities to deliver holistic and sustainable conservation strategies that boost biodiversity and mitigate climate change.
Your expertise won't just live in a spreadsheet - it will directly inform how we connect with our supporters and fund our mission to release rescued animals back into the wild. You are the bridge between the fundraising team, the CRM and real-world conservation impact.
The Opportunity
This is a high-impact, hands-on role where you will act as the day-to-day lead for our fundraising CRM. You will:
Drive Income Growth: Create high-quality supporter intelligence that maximise the success of our direct mail and digital campaigns.
Uncover Actionable Insights: Analyse supporter behaviour and campaign performance to provide the strategic recommendations that guide our fundraising team.
Master the CRM: Take full ownership of data imports, quality control, and GDPR compliance within our CRM (Donorfy) ecosystem.
Shape the Future: Identify opportunities to improve reporting and data visualisation, helping us work smarter to save more lives.
Who We Are Looking For
You are a data enthusiast who thrives on finding the story behind the numbers. We need someone with proven CRM management experience and a solid grasp of creating meaningful information who can present technical findings to non-technical colleagues with clarity and passion. If you are a collaborative problem-solver who wants to apply your analytical skills to a mission that truly matters, we want to hear from you.
Please read the full job specification for more information.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
Medical Aid for Palestinians (MAP) is responding to the largest emergency in our 40+ year history. Over the last two years support for our cause has seen significant growth in income as tens of thousands of supporters have joined MAP, including individuals, trusts, foundations and corporates. Our challenge now is to retain this interest and ensure we sustain income as we respond to the ongoing emergency and the longer-term health of Palestinians over the coming years. With an ambition to be a £50m organisation by 2028, the supporter operations and insights team will play a vital role in enabling over one million Palestinians to access improved healthcare annually by 2028.
We’re looking for a strategic and people‑focused leader to head up our Supporter Operations and Insights team. A newly expanded team, this senior role will ensure our supporters receive an outstanding experience, while overseeing supporter operations, supplier management, data quality and insights. You’ll work closely with Fundraising and Finance colleagues to ensure income is processed accurately; deliver insights that drive decision‑making; and ensure operations are compliant and effective.
Many of our systems and processes are on a journey to be made fit for purpose, including a new CRM (MS Dynamics) which is currently being implemented with the support of the Digital, Data and Technology team within the Chief Operating Officer’s team.
If you’re an experienced leader with a passion for supporter experience and a commitment to MAP’s mission and values, apply now. We will be reviewing applications as we receive them.
What is the role about?
This role leads the teams that look after our supporters behind the scenes and on the front line. You’ll make sure every supporter has a positive experience, that donations are handled accurately, and that we use data and insight to continuously improve how we work.
What will you be responsible for?
You’ll lead supporter care, operations and the performance and insights teams, manage key suppliers, work closely with Finance on income reconciliation, and turn data into insight that shapes fundraising decisions. You won’t manage the CRM system itself, but you’ll work closely with the CRM Technical lead and Head of Data and Insights to ensure supporter needs are met as we continue to embed a new CRM.
Who is this role for?
This role is ideal for an experienced leader, or manager who has the potential to step up, and is from a charity or customer‑focused organisation. You will enjoy improving supporter experience; strengthening operations; and using insight to drive results — all while contributing to MAP’s work dedicated to the health and dignity of Palestinians living under occupation and as refugees.
How to Apply
Please submit your CV and Supporting Statement (no longer than 2 sides of A4) before the deadline of 9:00 am GMT on 16th February 2026 on our career's page.
Interviews will take place: 1st stage on Microsoft Teams w/c 23rd February and 2nd stage in person w/c 2nd March 2026.
If you have any questions, or reasonable adjustment requests at any point in the application and recruitment process, please contact recruitment team.
Equal opportunities
MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Background checks
As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.
Disclaimer
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.
**We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting
The client requests no contact from agencies or media sales.
Birmingham Hospice supports people living with life-limiting illness across the city, helping them live well and with dignity.
QuarterFive are delighted to be partnering with Birmingham Hospice on this search for an Events Manager to lead their passionate and growing events function. You’ll shape an ambitious programme designed to reach new audiences, grow participation and deliver significant fundraising income — all while creating outstanding supporter experiences.
With an expanding portfolio and clear growth ambitions, this is a chance to make a visible impact while developing a diverse programme of mass participation, third-party challenges and gala dinners.
This is a fantastic opportunity to take ownership of a high-profile events programme at a time of growth. You’ll have the chance to shape strategy, lead a dedicated team, and directly support the care Birmingham Hospice provides across the city. If you’re passionate about events, motivated by impact, and ready to step into a visible leadership
role, this could be the perfect next move.
About the role
As Events Manager, you’ll lead Birmingham Hospice’s events programme end-to-end, combining strategic planning with hands-on delivery. You’ll work closely with the Senior Fundraising Project Manager to shape an ambitious events programme that strengthens Birmingham Hospice’s brand while delivering real financial impact.
You will:
- Act as the events lead within the Income Generation team, sharing insight and supporting colleagues across the charity
- Lead the development and delivery of the annual events plan, creating a dynamic, costeffective programme that inspires supporters and drives income
- Line manage two Events Officers, providing regular 1:1s, development support and inspirational leadership
- Manage a varied portfolio including mass participation, third-party challenges, adrenaline events and special events
- Deliver against agreed income and expenditure budgets, contributing to an overall events income target of around £250k, including a £50k headline event
- Track income and expenditure day-to-day, produce post-event evaluations, and use learning to continuously improve future activity
- Identify new growth opportunities, using market insight and sector trends to expand participation and reach new audiences
- Build strong internal relationships across clinical, retail and corporate teams to promote events and maximise engagement
- Ensure all events meet high standards of health & safety, compliance and supporter care
- Oversee volunteers, apprentices and placements, ensuring a positive and professional experience for everyone involved
About you
You’ll be a confident, motivated events professional with charity sector experience and a strong track record of delivering successful fundraising events. You’ll bring:
- Proven experience delivering fundraising events, ideally including mass participation and third-party challenges
- Experience working in the charity sector
- Experience of line managing one or two staff, with a supportive, confident leadership style
- Strong event delivery skills, with the ability to juggle multiple priorities and deadlines
- Experience managing budgets and contributing to income targets
- Excellent communication and organisational skills, with a collaborative approach
- A proactive mindset, keen to test new ideas and grow audiences
- Emotional intelligence and resilience, with sensitivity to the nature of hospice work
Employee benefits
The role is Birmingham-based, primarily at Selly Park, with regular working from Erdington. The team typically spends at least two days per week onsite, alongside event delivery. Hybrid working is available but not contractually formalised, and compressed hours are supported. Please ask if you have any questions around flexible working.
Employee benefits include:
- 27 days per annum annual leave plus bank holidays, rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro-rata for those working part-time hours) Previous service with the NHS is taken into account when calculating annual leave entitlements if you move to the hospice direct from the NHS
- Enhanced special leave, includes enhanced compassionate leave and enhanced parental and bereavement leave
- 5.93% employer pension contribution
- Optional healthcare scheme, providing financial support for a range of healthcare costs such as dental, optical, hospital stays and others
- Health Service Discount Scheme and Blue Light Card
To apply, please complete the form below, attaching a copy of your most recent CV, ASAP and by no later than Tuesday 17th February.
Interviews: First interviews are scheduled for w/c 23rd February and second stage interviews are scheduled for w/c 2nd March.
We believe that anyone with a terminal diagnosis deserves to live well and make the very most of the time that remains.


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This is an exciting time to join the charity as we have recently launched our new long-term strategy, building on our ambitions to make an even bigger difference to the lives of people developing or dying from heart diseases.
We are looking for someone to join our energetic, collaborative, and dedicated team. Someone who will contribute to our culture and have the drive and passion to help us achieve our ambitious goals.
Job Description:
Heart Research UK is looking for an experienced, ambitious and proactive Corporate Fundraiser to join their growing fundraising team. In this exciting new role, you will help manage our existing portfolio of partners, as well as a significant focus on bringing on new corporate partners through direct outreach, networking, applications and pitches. You will enjoy developing strong relationships and have excellent communication, problem-solving and organisational skills. You will have a track record of setting, monitoring and meeting financial targets. If you think you have the relevant skills and the passion to support our cause, then please apply.
Key responsibilities
· Grow our corporate portfolio by securing new partnerships with companies and maintaining a focus on researching, prospecting and approaching businesses to secure the fundraising target.
· Manage a portfolio of existing and new partnerships, providing first-class relationship management and maximising value, including financial, advocacy, pro bono and in-kind support.
· Monitor, evaluate and report on progress against partnership KPIs, targets, activities and budgets. Identify opportunities for partnership visibility and communications, and where possible employee engagement.
· Support with identifying large scale national partnership opportunities and tracking these via our CRM.
· Manage and develop existing corporate engagement products such as Payroll Giving and various digital giving platforms.
· Create and manage the content for our quarterly corporate e-communication.
· Respond to urgent situations, identifying and responding to fundraising opportunities.
· Work within Heart Research UK’s due diligence guidelines.
· Make effective use of the CRM and deliver excellent standards of supporter experience, ensuring that systems are kept up to date
· Work closely with the wider Heart Research UK fundraising team, supporting colleagues, promoting national fundraising initiatives and proactively contributing ideas and knowledge
· Work closely with the marketing team on promotions, publicity, public relations and advertising in relation to fundraising activities
· Work in line with the Fundraising Code of Practice, and abiding at all times by the rules set out in the GDPR
Essential Attributes
· A track record of stewarding and maximising corporate partnership(s).
· Experience of successful partnership outreach work and examples of new partnerships that ave been secured
· Proven experience of working to financial budgets and operational objectives
· Passionate interest in charity sector, and the drive to further your fundraising knowledge.
· Experience of using a fundraising database (we use Beacon)
· Experience of working in a multi-stakeholder environment.
· Ability to be proactive and identify new engagement and fundraising opportunities
· Ability to multi task and prioritise/meet deadlines within a collaborative team environment
· Ability to work at pace to demanding targets.
· Excellent attention to detail, strong ability to proof-read and pick up inconsistencies
· Strong presentation, communication and interpersonal skills
· Ability to network confidently with people at senior levels
· Strong Microsoft Word, Excel & PowerPoint skills
· Confident to work independently, as well as to be a team player
Desirable Attributes
· Experience of supporting and/or writing strategic charity partnership applications and delivering pitches.
· Experience of event management and co-ordination to engage corporates and their employees
· Understanding of the third sector, charity law and regulations
· Experience of developing and implementing supporter journeys
· Knowledge of the rules surrounding GDPR, and the Fundraising Code of Practice
· Experience of using a fundraising database (we use Beacon)
How to Apply
Please provide your CV and covering letter outlining how you meet the person specification. The closing date for applications is Thursday 18th February 2026.
Interviews will take place on Teams week commencing 23rd February; however, we may offer interviews to suitable candidates throughout the process and reserve the right to close the job before the deadline if required.
We won't stop until there are no more deaths from heart diseases.
The client requests no contact from agencies or media sales.
