Domestic violence outreach support worker jobs

We are looking for an exceptional, value-driven candidate who can hit the ground running as our Legal Education Officer, working closely with the Director and the rest of our small and dynamic Right to Remain team.

The person must be someone who understands the Right to Remain ethos and is prepared to bring their whole self to our organisation. Needless to say, the role requires an impeccable grasp of the asylum and immigration system and its operation on the ground, including how it impacts our community of people seeking asylum, refugees, migrants, their families, friends and allies. It requires an ability to help and guide our community to navigate the complex and hostile asylum and immigration system.

You will be working closely with the Director and the rest of our small and dynamic Right to Remain staff team: another Legal Education Officer based in Leeds (generally) covering the North, the Organiser based in Manchester leading our mighty These Walls Must Fall, and the Engagement Officer based in London. In particular, the post holder will be closely coordinating their work with another Legal Education Officer in Leeds. The post holder is also expected to be already embedded in the local and regional asylum and migration field, familiar with its dynamics and able to tap into their existing relationships and connections with local groups and actors. 

We are proud of Right to Remain’s unique and bold approach that really believes in collective power. We are focused on building knowledge, radical solidarity and the power of our community. We show up authentically at work and for our community, always giving our 100%. We are determined and calm amidst the crisis and chaos of the world. We know that now is not a ‘business as usual’ time, and we need to meet the moment as the anchor organisation for the migration justice movement. That comes with a lot of responsibility but we also carry it with lightness. We want our new team members to be similarly passionate, ambitious and compassionate. 

With the rest of the team, you will be responsible for maintaining, developing, and increasing usage of our highly popular and accessible resources about the asylum and immigration system, most notably the Right to Remain Toolkit. You will deliver interactive workshops on the legal system for people navigating that system as well as professionals and volunteers. You will engage with our network of community groups to ensure that we are apprised of developments on the ground and we are communicating important changes to these support groups. You will also work with the Director and other colleagues to develop and deliver specific public legal education projects, when necessary. You must have outstanding communication skills and the ability to engage with a wide range of audiences, in a manner that reflects Right to Remain’s mission and values. 

Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.

Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse. From April next year, we’re expanding our service and looking for new Support Workers to join our team – helping guide children and families on their healing journey.

Position: Bounce Back for Kids (BB4K) Support Worker

Location: Homebased with frequent travel. Role covers casework activity across Oxfordshire area including Cherwell, West Oxfordshire and the wider Oxfordshire area.

Contract: Permanent part time – 18.5 hours per week, weekdays.

We’re open to discussing working patterns that match both your needs and our service delivery.

Salary range: £12,868 - £15,727 pro-rata per annum (full time equivalent range £25,735 - £31,453 per annum) 

About the role:

As a Support Worker you will play a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will include:

· the completion of assessments to understand the needs of families

· delivering group work for children and parents

· provide 1-2-1 sessions to children and families most in need

· supporting our families through providing outreach support

About you:

A successful Support Worker will need a good understanding of domestic abuse and the impact on children and families (or an interest in working in this field), with experience of delivering groupwork programmes for vulnerable parents and/or children.

If this sounds like you please visit our website for further details on how to apply.

We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.

Closing date: 9am, Fri 30 January 2026

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Other roles you may have experience of could include: Family Support Worker, Family Key Worker, Children’s Support Worker, Domestic Abuse Support Worker, Domestic Abuse Key Worker, Recovery Worker, Assistant Support Worker, IDVA Independent Domestic Violence Advocate, ISVA Independent Sexual Violence Advocate, etc.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.

Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.

Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse. We’re expanding our service and looking for new Support Workers to join our team – helping guide children and families on their healing journey.

Position: Bounce Back for Kids (BB4K) Support Worker

Location: Reading office with hybrid working arrangements and frequent travel. Role covers casework activity across Reading, South Oxfordshire, Vale of White Horse and Oxford City.

Contract: Permanent part time – 15 hours per week, weekdays.

We’re open to discussing working patterns that match both your needs and our service delivery.

Salary range: £10,433 - £12,751 pro-rata per annum (full time equivalent range £25,735 - £31,453 per annum) 

About the role:

As a Support Worker you will play a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will include:

· the completion of assessments to understand the needs of families

· delivering group work for children and parents

· provide 1-2-1 sessions to children and families most in need

· supporting our families through providing outreach support 

About you:

A successful Support Worker will need a good understanding of domestic abuse and the impact on children and families (or an interest in working in this field), with experience of delivering groupwork programmes for vulnerable parents and/or children.

If this sounds like you please visit our website to join a collaborative and dedicated team who are part of something truly meaningful.

We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.

Closing date: 9am, Fri 30 January 2026

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Other roles you may have experience of could include: Family Support Worker, Family Key Worker, Children’s Support Worker, Domestic Abuse Support Worker, Domestic Abuse Key Worker, Recovery Worker, Assistant Support Worker, IDVA Independent Domestic Violence Advocate, ISVA Independent Sexual Violence Advocate, etc.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.

Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.

Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse. From April next year, we’re expanding our service and looking for new Support Workers to join our team – helping guide children and families on their healing journey.

Position: Bounce Back for Kids (BB4K) Support Worker

Location: Homebased with frequent travel. Role covers casework activity across Oxfordshire area including Cherwell, West Oxfordshire, South Oxfordshire, Vale of White Horse and Oxford City.

Contract: Permanent full time – 37 hours per week, weekdays.

Salary range: £25,735 - £31,453 per annum

About the role:

As a Support Worker you will play a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will include:

· the completion of assessments to understand the needs of families

· delivering group work for children and parents

· provide 1-2-1 sessions to children and families most in need

· supporting our families through providing outreach support

About you:

A successful Support Worker will need a good understanding of domestic abuse and the impact on children and families (or an interest in working in this field), with experience of delivering groupwork programmes for vulnerable parents and/or children.

If this sounds like you please apply today to join a collaborative and dedicated team who are part of something truly meaningful.

We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.

For more information about the role and to apply please visit our website.

Closing date: 9am, Fri 30 January 2026

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Other roles you may have experience of could include: Family Support Worker, Family Key Worker, Children’s Support Worker, Domestic Abuse Support Worker, Domestic Abuse Key Worker, Recovery Worker, Assistant Support Worker, IDVA Independent Domestic Violence Advocate, ISVA Independent Sexual Violence Advocate, etc.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.

Main purpose of job: To provide emotional and practical support and information to victims and survivors of sexual violence who have reported to the police, or are considering reporting to the police. 

Location: Hybrid: working from home, with regular attendance at CARA premises in Colchester and regular travel across mid and north Essex.

Preferred start date: ASAP (subject to enhanced DBS Check and satisfactory references)

Salary: £32,151 - £34,020 (pro rata).

Contract: This is a permanent contract.

Hours: 28 - 35 hours per week.  

Holiday: 25 days per year pro-rata, plus additional gift days at Christmas.

To apply: Please complete the application form, which can be downloaded from our website, explaining how your skills and experience relate to the person specification.

Application deadline: 9am, Monday 2nd February 2026.

Interviews:  Wednesday 11th February 2026.  

This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1.

Job Description

Independent Sexual Violence Advisers (ISVAs) provide emotional and practical support and information to victims and survivors of sexual violence who have reported to the police, or are considering reporting to the police. 

The role of an ISVA is to support victims and survivors by:

·Ensuring their voice is heard.

·Helping them make the choices that feel right for them.

·Accompanying them to important appointments and to court.

·Supporting them with their next steps after the legal process is over, regardless of the outcome of the case.

If victims and survivors are considering reporting to the police, ISVAs can also help them by:

·Providing impartial information to enable them to make an informed decision.

·Offering an overview of police processes and what to expect if they do decide to report.

·Supporting them in their next steps.

CARA provides an ISVA service to adults, young people and children who have been victims of sexual violence from across mid and North Essex, and Uttlesford.

Most ISVA clients are referred to CARA through the Police or the Sexual Assault Referral Centre (SARC).  Clients can also refer themselves.

Duties and Responsibilities

For all clients

· To liaise with CARA’s Information and Referrals Coordinator and First Contact Navigators in supporting new referrals to the ISVA service.

· To undertake risk assessment and support needs analysis with clients.

· To develop individual service plans to address risks/support needs of clients. 

· To help clients access services to which they are entitled, e.g. through setting up fast-track referral systems to sexual health follow-up services, making referrals to mental health services, assisting with return to work/absence from work arrangements.

· To provide face-to-face and telephone support (non-therapeutic) to clients and their supporters where appropriate. 

· To help clients to develop their own support network.

· To explain criminal, legal and if relevant, civil remedies to clients.

· To provide information in relation to the Criminal Injuries Compensation Scheme.

· Where relevant and with client’s consent, to keep other agencies informed about important changes in client’s situation.

· To consider safeguarding issues and follow CARA’s safeguarding policy and procedures.

If a client reports to the Police

· To support the client throughout their time in the criminal justice system, explaining the procedures and their role and rights within it.

· Subject to local arrangements and their wishes, to support the client at every step; from the provision of their witness statement through to a trial.

· To liaise with the police and CPS on behalf of the client.  To keep them informed about the progress of their case on behalf of the police in line with the requirements of the Victims Code of Practice.

· To participate in case conferences with the police and CPS. 

· To understand and support the need for some clients to access special measures.

General

· To manage a caseload of around 50 clients (pro rata), including adults, young people and children.

· To travel to client meetings in a variety of settings, including outreach premises and clients’ homes.

· To maintain and monitor records, using a purpose-built online database.

· To follow procedures and protocols so that the safety of the client is kept central to any process.

· To note and feedback to other agencies any difficulties clients are having accessing their service.

· To contribute to the development of service policies, protocols, guidelines and strategies within areas of practice as necessary. 

· To develop and maintain effective communication systems with key partners including the police, CPS, HMCTS, social services, education, primary care trust (mental and sexual health), Victim Support, Witness Service, CAFCASS and voluntary sector organisations.

·To participate in team meetings, supervision, training and development. 

·To participate in co-location working within Colchester and Chelmsford police stations.

· To provide specialist advice to other workers and agencies, including participation in the delivery of training sessions.

· To have a clear understanding of the myths surrounding sexual violence, and the trauma and long-term mental health effects it creates, including self-harm, suicidal feelings and suicide attempts.

· To be aware of resources available regarding interpreters, signers etc.

· To attend regular team meetings and to work with colleagues to further the objectives of CARA.

· To adhere in full to all CARA’s organisational policies and procedures, including safeguarding.

· To report to the ISVA Manager, Head of Operations, CEO and Trustees as required, including the production of written reports.

· To be administratively self-servicing.

· To undertake any other related activities as required by the ISVA Manager, Head of Operations, CEO or Board of Trustees.

About CARA

CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs. 

CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex.  We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich.  We also provide remote services.

CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers.  We wish to create a culture in which discrimination, in all its forms, is recognised and addressed.

You can read more about CARA’s commitment to diversity and inclusion on our website.  We encourage and welcome applications from candidates from diverse backgrounds.

About Synergy East

CARA is part of Synergy East. We work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.

We’re looking for an energetic and creative Community Development Worker at the Thornbury Centre in Bradford. You’ll plan and deliver engaging activities for families and residents - from Stay and Play sessions to community discussions and reading groups.

You’ll also support our food pantry and community library, provide advice and signposting to local people, and work closely with volunteers, schools, and partner organisations to make a real difference.

For nearly 50 years, nia has provided high quality, women-led services across North and East London. nia has three main aims: to provide services for women, children and young people who have experienced male violence, working to end men’s violence against women and girls, and to inform and influence policy and public awareness.

nia’s values, and our commitment to upholding them, set us apart. We put women first – always and without hesitation: we believe women, we are run by women, for women. We leave no woman behind: we challenge inequality and discrimination and believe that uniting women of all backgrounds is essential to ending the sex-based oppression of women.

The Emma Project, Daria House and Jan’s Place are specialist services providing refuge and support services to women who have been subjected to domestic and/or sexual violence and abuse, including women who have been sexually exploited, including through prostitution and who also use substances problematically.

This post is currently funded until 31st March 2027 with a possibility of further extension.

Job Ref: nia 198

Hours: 35hrs/week working across Camden, Haringey and Islington

You will support women living in nia’s refuges to move on into accommodation and support them to resettle and build resilient support networks. We’re looking for a highly organised and self-motivated woman who is passionate about ending violence against women, girls and children. You’ll have a ‘can-do’ approach and demonstrable commitment to nia’s approach to Prioritising women, upholding and promoting feminist, trauma-informed and anti-racist practice

CV’s will not be accepted. 

Closing date: 10am, 19 January 2026

Interview period: 26 & 28 January 2026

 The post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies

Are you passionate about making a lasting difference to the lives of vulnerable adults?

About the role

We are currently looking for an Assistant Support Worker (known internally as Duty Worker) to join our Hope Gardens service, a 27-bed complex needs project within the Hammersmith & Fulham pathway. 

This is a fast-paced psychologically informed environment offering support to vulnerable people to manage/recover from a variety of needs, inclusive of but not limited to substance use, mental/physical health, criminal justice, budgeting, tenancy sustainment and daily living skills.

In this role you will:

• Work on four weekly shift-based pattern to support with the day to day running of the project, working closely with project workers, night staff, manager and external professionals
• Oversee setting weekly H&S tasks, managing repairs, leading on and planning day to day appointments.
• Have the opportunity to lead in a clients support and/or to cooperatively keywork.
• Be the first person that our clients, contractors and visitors meet.

About you

We are looking for proactive and creative individuals who are committed to the overall aims and objectives of the Rough Sleeping services.

To thrive in this role you will:

• Be able to adapt to a fast-paced environment. Committed to working in a proactive and trauma-informed way
• Demonstrate St Mungo’s values: We are committed, creative, inclusive, empowering, and accountable.

Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.Closing date: 10am on 19 January 2026

Interview and assessments on: TBC

What we offer

Excellent Development and Growth Opportunities

A Diverse and Inclusive Workplace

Great Pay and Other Benefits

As the leading specialist mental health charity for women who have experienced domestic abuse, Woman’s Trust’s mission is to help survivors to overcome the devastating mental health impact of domestic abuse.

We are seeking a Counselling Support Group Administrator to join our service delivery team. This is a fantastic opportunity for an experienced professional who is looking to make a real impact on women and children’s lives.

About Woman's Trust

The charity, established almost thirty years ago to meet the gap in specialist mental health services, is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy to improve systems nationally.

About you and how to apply

As a skilled and compassionate Counselling Support Group Administrator, aligned with our feminist ethos and the needs of our service users, you will provide high-quality administrative support to the delivery of counselling and support group services for women affected by domestic abuse. You will bring experience in service administration within a sensitive or trauma-informed setting, with the ability to manage referrals, coordinate sessions, maintain accurate records, and support counsellors and volunteers through effective scheduling and communication.

You will play a key role in supporting the smooth running of services, including monitoring attendance and outcomes, maintaining safeguarding and confidentiality standards, and ensuring compliance with organisational and funder requirements. You will also contribute to service improvement by supporting reporting, data collection, and administrative processes that enable the ongoing development and effectiveness of counselling and support group provision.

If you are looking for a new job opportunity whilst making a real impact on women and children’s lives, we want to hear from you!

To apply, please send your CV and a cover letter of no more than 2 pages outlining your experience, skills, and knowledge, relevant to this post.

Closing date for applications: To be considered on a rolling basis.

Interviews: To be held on a rolling basis.

This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.

BACKGROUND

Ashiana started operating in 1989 and specialises in helping young women, aged 16 - 35 years, from South Asian, Middle Eastern & Iranian communities who are at risk of domestic violence and sexual violence.

OUR SERVICES

Ashiana runs three refuges with a total of 29 bed-spaces; specifically for women aged 16-35 fleeing forced marriage. This multi award winning project is the only service of its kind in the UK and is highly innovative in terms of addressing an area of significant need not met in other refuge provision. Within these refuges we designate a number of bedspaces for women with no recourse to public funds. We offer an advice and support service to women and girls who are experiencing VAWG (Violence against Women & Girls), enabling them to make informed decisions and exit abusive relationships. We provide counselling for women and girls affected by domestic violence and sexual violence. We also deliver an immigration service to women who have insecure immigration status with the aim to support them with access to specialist legal advice in order to resolve their immigration status. .. We deliver harmful practices training to professionals from the statutory and voluntary sector in addition to awareness raising workshops for women and girls in the community.

PRIMARY TASK

To be responsible, alongside the Management Committee, the Senior Management Team and other workers for the effective running of the Project, in accordance with Management Policy. Ensuring that it meets the needs of South Asian, Middle Eastern and Turkish women and girls who have been made homeless as a result of VAWG (Violence against Women & Girls). 

Please see the attached the full job description

A unique opportunity to join the team at Basis Yorkshire as a Navigation and Support Worker for women who sex work and who are sexually exploited who are vulnerably housed. 

You will provide appropriate emotional and practical 1-to-1 support to women involved in sex work and those who are sexually exploited, who often experience stigma and face barriers to accessing services. You will be enabling people to access support and navigate services, particularly hose directly related to housing  directly and indirectly.  You will be working in partnership with other agencies and making appropriate referrals for people to access other services to support their wider needs. 

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives.   

Our core values are ‘Be open, be compassionate and be bold’ and our teams apply these daily offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.    

We are looking for a passionate and experienced professional to lead the development of our Affected Others service, supporting children, young people (CYP), and families impacted by familial substance misuse. This is an exciting opportunity to shape and grow a service that makes a real difference in breaking cycles of harm and building resilience.

Where: Buckinghamshire (Countywide)

Full Time Hours: 37.5 per week

Full Time Salary Range: £32,002.35- £34,214.20*

*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. 

Responsibilities

About the Role
As the lead for this specialist area, you will:

• Drive the design and delivery of innovative interventions for children, young people and families affected by substance misuse.
• Develop group programmes, resources, and training to strengthen whole-family approaches.
• Build strong partnerships with key stakeholder such as adult substance misuse services, schools, children’s services, and health professionals to ensure seamless referral pathways.
• Develop and deliver training and consultation to external partners and stakeholders on the issues facing young people affected by substance misuse of others. 
• Champion safeguarding and best practice across the service.
• Hold a caseload of complex and high-risk cases involving children, young people, and families, delivering whole-family support, including parenting programmes and harm reduction strategies.
• Monitor and evaluate service impact, ensuring continuous improvement.

About You
We’re looking for someone who is:

• Experienced in working with families facing multiple risk factors, including parental substance misuse.
• Skilled in delivering 1:1 and group interventions and developing new programmes.
• Knowledgeable about safeguarding and child protection procedures.
• Qualified to Level 3 in Health & Social Care (or equivalent).
• A strong communicator and collaborator, able to influence and lead within multi-agency settings.
• You will need to work flexibly countywide across Buckinghamshire so must hold a full UK driving license and have access to a car.

What we Offer

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days” 
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Contributory pension scheme 
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. 
• Opportunity to lead and shape a vital service alongside a friendly and supportive team 
• Training, career development & progression opportunities 
• Refer a friend scheme.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. 

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Direct applications only — we will not be engaging agencies for this vacancy.

Salary Range (pro rata if part time)

CGL points 28 to 30 (£32,002.35 - £34,214.20)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Interview Date

23/1/2026

Closing Date

12/1/2026

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Team Lead (Primary Care Network Service)
Reference number: 318
Responsible to: Service Manager (Complex Needs & Community)
Working hours: 37.5 Hours per week (Monday – Friday, 9am – 5pm)
Rate of pay: £31,000 - £32,000 per annum
Working base: Hemel, Watford or Boreham Wood
Area covered: The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations

About Us

For over 50 years, we have supported the people of Hertfordshire with their mental health. We offer a range of Community Support services which provide advice, information, onward referral and holistic outreach support to people who are experiencing mental ill-health or who need help with their mental wellbeing. Our high quality services are flexible and we help people to resolve real-life difficulties and to improve their own independence, quality of life and wellbeing. Each year, we help 15,000 people experiencing mental ill health.

We are a local Mind, affiliated to national Mind, the leading mental health charity in England and Wales. This means that we are an independent charity responsible for raising our own funds through contracts, grants and fundraising.

About our Primary Care Network Service

The Primary Care Network Service works in partnership with GP surgeries in Hertfordshire to provide advice, information, onward referral and holistic support to individuals who are experiencing mental ill health or need support with their mental wellbeing.

About the role

The Team Lead plays a significant role in the co-ordination and running of the Primary Care Network Service. This role is key to the development and support of the team and the wider organisation and will be part of the new NHS Neighbourhood plans.

Responsibilities of the post

• To line manage a team of Community Support Workers. 
• To provide monthly supervision to support client work and staff wellbeing.
• To be responsible for the Primary Care Network Service quarterly reporting.
• To support the team in doing high quality case studies.
• To participate in the recruitment of new Community Support Workers.
• To carry out HMN’s induction program for new Community Support Workers.
• To ensure Community Support Workers receive regular and up to date training to support their job role and well-being.
• To build strong relationships with GP surgeries across Hertfordshire.
• Ensure a direct community service is in place which encourages, motivates and builds patients self-esteem and confidence. This will include goal setting and support with social and practical skills development.
• To undertake initial contact with clients and complete a holistic needs assessment, making use of assertive outreach work to achieve the initial client contact, if required.
• To assist clients to access appropriate mental health services, drug and alcohol services, housing/tenancy services and other services according to assessed needs.
• To provide crisis/safeguarding intervention support. This will include responding to problems, which pose an immediate risk.
• Support clients to build their emotional resilience and crisis planning tools, promoting self-management through building an understanding of their own triggers/coping strategies.
• To provide advocacy where requested by clients, accompanying them and ensuring their voice is heard when communicating with other agencies.

Benefits

• Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
• Birthday leave day.
• Cash plan health cover (after 6 months employment).
• Eligibility for blue light card.
• Employee Assistance Programme.
• Ongoing training relevant to your role.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Thursday 29th of January at 9am.
Interviews to be held on Thursday 5th of February at our Watford Wellbeing centre.
N.B. Please quote reference number 318 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

Are you passionate about supporting young people and shaping education-based interventions? We are looking for a Senior Practitioner – Education & Partnerships to lead strategic engagement with schools, colleges, and community partners across Buckinghamshire. This is a unique opportunity to combine frontline expertise with leadership in developing targeted education programmes and partnership work.

Where: Buckinghamshire (Countywide)

Full Time Hours: 37.5 per week

Full Time Salary Range: £32,002.35- £34,214.20*

*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. 

Responsibilities

Key Responsibilities

• Act as a practice lead within our Children & Young People’s Service, working with young people with complex needs.
• Drive the development and delivery of substance misuse prevention and early intervention programmes in educational settings.
• Build strong relationships with schools, PRUs, youth services, and voluntary organisations.
• Represent the service at education forums, safeguarding panels, and partnership boards.
• Line manage the Targeted Intervention Coordinator and oversee the Youth Ambassadors programme.
• Provide training and consultation to professionals on issues facing young people around substance misuse.
• Deliver high-quality interventions for young people with complex needs, including assessments, care planning, and psychosocial support.
• Lead education-focused initiatives such as targeted ter 2 workshops and interventions.
• Develop resources and toolkits for schools and youth settings.
• Ensure accurate data collection and reporting for educational interventions.
• Support the Team Leader with case management, audits, and service development.
• Champion safeguarding and trauma-informed practice across all activities.

About You

We’re looking for someone who is:

• Experienced in multi-agency working and building strong partnerships.
• Knowledgeable about young people’s substance misuse, safeguarding, and harm reduction.
• Skilled in delivering education programmes and managing staff or volunteers.
• Qualified to Level 3 in Health & Social Care (or equivalent). 
• You will need to work flexibly countywide across Buckinghamshire so must hold a full UK driving license and have access to a car.

 What we Offer 

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days” 
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Contributory pension scheme 
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. 
• Opportunity to lead and shape a vital service alongside a friendly and supportive team 
• Training, career development & progression opportunities 
• Refer a friend scheme.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

Direct applications only — we will not be engaging agencies for this vacancy. 

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. 

Salary Range (pro rata if part time)

CGL points 28 to 30 (£32,002.35 - £34,214.20)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Interview Date

23/1/2026

Closing Date

12/1/2026

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.