Education and careers manager jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working Well Trust is a specialist employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment.
We are recruiting for a Peer Employment Worker to join the Tower Hamlets Mental Health Employment Service.
Experience of employment support is not essential, it is more important that you share our passion and commitment to supporting people to find the right job for them. You will receive training around employment support and in supporting people with mental health issues. As this is a Peer role applicants must have lived experience of mental health, either personally or through a close contact.
You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. You must be willing to share your experience of mental health and employment to support clients to address their concerns about employment and to support them to develop strategies to support them sustaining work. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. Experience of pre-employment support such as CV and application writing, and interview practice is desirable.
The role we are recruiting for is as follows:
One Full Time: 35 hours per week - we offer flexible working which for this role is three days on site in our office in Bethnal Green and two days working from home.
You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences, to access training, education and volunteering opportunities. You will use a client led/person centred support approach.
You will also be working to targets whilst maintaining a high-quality service.
If you would to discuss this role please see the Job Description for contact details.
Please click apply to send your CV after answering the screening questions.
Candidates need to clearly outline how they meet the person specification points in their personal statement.
Staff benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 30 days annual leave plus paid public holidays (FTE).
Working Well Trust is an equal opportunities and Confident about Disabilities.
Closing date: 9am Friday 1 August
Telephone interviews: These will be scheduled in as applicants come through so please apply early, if we get enough applicants we may close the advert early
Final Stage interviews: TBC
Application Instructions
Please complete the screening questions and press apply to send your CV.
Please complete and add the provided cover form to the end of your CV when uploading, applications without a cover form will not be considered. Please ensure you address the person specification points in your cover form.
The client requests no contact from agencies or media sales.
The Development and Alumni Office (DARO) exists to support the University of Birmingham's academic and student community by engaging, inspiring, and celebrating alumni, individuals, and charitable funders who give their money, time, and networks to support the University’s strategic priorities. The Office, which is comprised of five teams, is focused on fundraising and volunteering from alumni, organisations and individuals who are passionate about changing lives, through funding various research projects, supporting student bursaries, mentoring students, and providing internships, as well as providing a versatile programme of engagement opportunities for our global alumni community.
As part of an award-winning team, you will work with our Head of Legacies and Endowments and Legacy and Endowment Officer to generate new gifts to the University and to care for our existing donors. The Legacy and In Memory Officer role is your opportunity to join our excellent team at an exciting time during our 125th anniversary year as a University. You will be passionate about the impact the University’s teaching and research has on the world and have enthusiasm for working in higher education fundraising and helping the University achieve its charitable objectives. You will be an excellent communicator, willing to be in an external facing role, speaking regularly with our supporters, and highly organised, thriving in a fast-paced working environment.
Legacy gifts, or gifts in wills, play a major part in supporting both students and research and you will require a broad skillset but a relationship centred approach to take on this varied role in which you will be well supported with training and development. We are ambitious to grow our legacy and in memory programmes substantially in the coming years and would relish your passion and enthusiasm to help us do that.
We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.
Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme.
World-class research and outstanding global education





The client requests no contact from agencies or media sales.
Are you passionate about the future of healthcare technology and data? Do you want to help shape the conversation around AI in medicine and support projects that influence national policy and workforce planning? If so, we’d love to hear from you.
At the Royal College of Radiologists (RCR), we’re looking for an enthusiastic and organised AI and Data Coordinator to join our External Affairs team. This is a unique opportunity to work at the intersection of cutting-edge technology and healthcare, supporting our AI programme and delivering sector-leading workforce data projects.
What You’ll Do
Support our AI Programme
- Be the first point of contact for AI-related queries and stakeholders.
- Organise and support meetings with leading experts in healthcare AI.
- Coordinate events, maintain documentation, and track project progress.
- Help ensure the RCR remains a leading voice in healthcare AI.
Deliver High-Impact Data Projects
- Support the planning, delivery, and analysis of our annual workforce censuses.
- Maintain contact lists, track responses, and validate data.
- Assist with data visualisation and reporting (training provided).
- Help produce reports that influence media, government, and NHS workforce planning.
General Responsibilities
- Provide excellent customer service to internal and external stakeholders.
- Maintain accurate records and documentation.
- Draft correspondence, reports, and briefings.
- Uphold data protection and confidentiality standards.
What You’ll Need
Essential
- Strong literacy and numeracy skills.
- Proven experience in administration and project support.
- Confident using Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams, SharePoint).
- Excellent organisational and time management skills.
- Analytical mindset with attention to detail.
- Ability to work independently and collaboratively.
- Strong communication and relationship-building skills.
- Commitment to equality, diversity, and professional development.
Desirable
- Interest in AI, healthcare technology, or data analysis.
- Experience with Excel or Power BI.
- Ability to summarise complex information and take accurate meeting minutes.
This is more than just a coordination role — it’s a chance to be part of something meaningful. You’ll help shape the future of radiology and oncology, support doctors across the UK, and contribute to projects that make a real difference in patient care.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
The Post
The University of Portsmouth Students’ Union is a vibrant, forward thinking organisation with a vision of Delivering a Positive Impact with every Portsmouth student. An exciting opportunity has arisen to join the Student Advice Team. The Post Holder will be meeting with students on a 1-1 basis to provide impartial advice and advocate for individual students on academic issues affecting University of Portsmouth students. You will be the first point of contact with students visiting or contacting the Advice Service for support and as the first point of contact with the Advice Service. It is vital that we give an excellent first impression that reflects the Union’s values and services. The post holder will maintain high standards of customer care and adhere to the Union’s policies and procedures.
The Person
The Post holder will have experience of providing a high standard of customer services. They will require experience of working within a Higher Educational environment or, have recent experience or knowledge of University guidelines. The right person for the post will require excellent listening and communication skills and experience of working with clients on a 1-1 basis in a supporting role. The post holder will have the ability to work in a busy and high-pressured environment with the skills to prioritise work quickly and efficiently.
What we offer
- Strong team mentality, supportive and sociable workplace
- Regular training opportunities and team development days
- 38 days holiday (30 days annual leave + 8 bank holidays) and additional Christmas leave (University shutdown)
- Flexible working (e.g. flexitime, career break, paid time off for volunteering)
- 35 hour week
- Enhanced sick pay, maternity, paternity or adoption leave
- Access to University staff benefits: discounted gym membership, free library membership, bike safe
- Employee Assistance Programme
The Organisation
The University of Portsmouth Students’ Union (The Union or UPSU for short) is a forward thinking, friendly organisation with a vision of “delivering a positive impact with every Portsmouth student”. As a charity led by its values and guided by its members, we offer a wide range of services and activities to support and enrich the lives of our students. UPSU employs approximately 30 career staff, a further 40 student staff and we work with over 1000 registered student volunteers and over 100 student groups
Further Information
For more information on this opportunity and how to apply, please visit our website
Closing date for applications: midday, 4th August 2025
Interviews will be held on date: 13th August 2025
We kindly ask that candidates do not send CVs or cover letters as these will not be considered. You can find an application form on our website.
Anonymous shortlisting will be carried out for this role to ensure a fair and consistent approach to recruitment. We will not disclose any personal details to the shortlisting panel. Any documents or links with identifying information will not be used during shortlisting, but can be submitted if you are selected for an interview.
We are strongly dedicated to embedding equality, diversity and inclusion (EDI) within our community and we are passionate about creating a welcoming and inclusive environment which supports everyone from recruitment through to appointment, regardless of your background. We welcome applications from all talented people and as part of this commitment, we are working to improve the diversity of our workforce to ensure that it is as relevant and representative of our student community as possible and are actively encouraging applications from underrepresented groups.
The Union is a MINDFUL EMPLOYER® and we are committed to creating a supportive and open culture and actively support the mental wellbeing of all staff.
Due to the high number of applicants, if you have not heard from UPSU by the interview date you should assume you have been unsuccessful in your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Employment Adviser
Line Reports: Client Services Manager
Location: London
Salary: £29,000 - £32,000
Hours: Full-time 37.5 hours per week, with occasional evening or weekend work (TOIL provided)
Contract: Permanent
Overall purpose
The Employment Adviser (EA) plays a key role in supporting refugees and people from refugee backgrounds to progress towards and secure sustainable employment. The EA provides tailored employment advice and guidance, helping clients build the knowledge, confidence, and skills needed to navigate the UK job market. This role will work with clients at various stages of their employment journey, with a particular focus on those in the earlier stages of understanding career options, developing employability skills, and exploring education, training, and volunteering opportunities.
The EA will deliver one-to-one and group-based employability support, collaborate with employers and volunteers to source opportunities for clients, and maintain strong relationships with referral and support partners to ensure a holistic approach to employment support.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
- Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Tuesday 22 July. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Rebecca Hughes for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
Join Samaritans as a Caller Support Officer
Do you have experience working with vulnerable callers within a helpline setting? Are you passionate about supporting vulnerable individuals and making a real difference?
Samaritans is looking for a dedicated Caller Support Officer to join our dynamic Caller Support Team. This is a unique opportunity to play a vital role in ensuring the safety and wellbeing of our most complex and vulnerable callers.
- £30,000 - £33,000 per annum
- 12-month fixed term contract, covering maternity leave
- Full time (35 hours per week) with flexible working
- Hybrid working: Linked to our Ewell (Surrey) office
- You will need to be able to work flexibly to support volunteers which may involve occasional travel or evening/weekend meetings.
About the Role
As a Caller Support Officer, you will:
- Provide expert advice and guidance on caller support policies and procedures to volunteers and staff.
- Work closely with branches, the Caller Support & Safeguarding Hub, and Central Office to ensure consistent, high-quality support.
- Help manage support for callers with complex mental health needs, ensuring appropriate boundaries and reducing dependency on the service.
- Be a key point of contact for police, coroners, court officials, and other external agencies.
- Support the triaging of caller concern forms and work closely with callers to create safe effective support plans that meet their needs within the boundaries of the service.
- Uphold Samaritans’ zero-tolerance approach to any abuse of threatening behaviours towards volunteers and staff
What We’re Looking For
We’re seeking someone who:
- Has experience with working in a helpline setting, to support volunteers to deliver safe and effective emotional support to individuals in distress or with complex emotional/mental health needs, ideally in a helpline setting.
- Understands safeguarding legislation and has experience applying it in practice.
- Is confident managing sensitive and sometimes confrontational situations.
- Can work independently and manage a varied workload effectively.
- Has experience working with external agencies such as police and court officials.
- Is emotionally resilient and able to handle distressing information with professionalism and care.
Criminal record check (DBS):
We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check with Adults and Children’s Barred Lists.
At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process.
Why Join Us?
At Samaritans, we believe fewer lives should be lost to suicide. You'll be part of a supportive and inclusive workplace that values innovation, resilience, and collaboration. Enjoy a hybrid working environment, professional development opportunities, and the chance to make a real difference.
Working at Samaritans:
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure on our careers page.
Being Inclusive:
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application:
If this sounds like the opportunity for you, please upload your CV and a cover letter (one page), outlining your motivations for applying and why you think you would be a great fit for the role. Applications close at 9 am on Monday 28th July. Video interviews taking place on the 12th, 13th, and 14th of August.
Whilst we appreciate that the use of generative AI functions like ChatGPT is quickly becoming part of working life for many people, through our recruitment process we want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths. Therefore, we kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Head of Sector Development
Full Time: 35 hours per week | £55,500pa | Hybrid | Closing Date 7th August 2025
Job Reference: HSD02 (Please quote this on any correspondence)
Headline: Help shape sector development for the UK’s professional body for libraries, information, and knowledge management
The role
We are seeking an experienced and strategic professional to join us as Head of Sector Development. This pivotal leadership role will drive the delivery and growth of our professional services, shaping how the profession attracts, develops, and retains talent. You will play a critical role in ensuring CILIP continues to set the standard in professional development, assessment, and workforce support, enhancing the value we offer to members, employers, learning providers, and wider stakeholders.
What you’ll be responsible for:
As Head of Sector Development, you will lead a high-performing team to deliver and evolve a portfolio of services that support career progression, professional registration, accreditation, training, and sector-wide standards. You will take ownership of the Professional Knowledge and Skills Base (PKSB), ensuring it remains relevant, robust, and at the heart of our service offer. You will work closely with learning and employer partners, member networks, and other professional communities to strengthen talent pathways, while ensuring that our services are accessible, inclusive, and aligned with market need.
You will be responsible for setting the strategic direction of the sector development function, reporting on its impact and outcomes, and driving commercial growth through effective product design and service delivery. This includes the development of a scalable training offer, effective use of digital platforms, and innovation in content packaging. Your leadership will ensure that quality assurance standards are upheld across all services, while also championing the importance of professionalism and ethical practice throughout the sector.
What we’re looking for
You will bring significant experience from within the library, information, or knowledge management field, alongside deep knowledge of the professional development landscape. Your expertise will include developing competency frameworks, managing accredited programmes, and designing services that support career-long learning and progression. You will be confident working with regulatory requirements and quality standards, and able to use market intelligence and internal data to inform strategic decisions.
As a leader, you will be values-driven, collaborative, and commercially minded. You’ll be an effective communicator with the presence and credibility to represent CILIP at senior levels. You’ll bring a strong understanding of inclusive practice and a proven ability to develop services that are accessible and relevant to a diverse profession. Most importantly, you will be passionate about professional development, driven by impact, and committed to strengthening the role of the sector in society.
Why join us?
We’re on an exciting journey to transform how we work, what we offer, and how we serve our members and partners. You’ll play a central role in shaping this future, leading change, driving innovation, and helping ensure CILIP thrives in a rapidly evolving sector.
If you're an inclusive, strategic leader who thrives on innovation, people leadership, and delivering measurable impact, we’d love to hear from you.
About CILIP
CILIP is the leading voice for the information, knowledge management and library profession. We are here for everyone who has a professional connection to information, knowledge, data and libraries, and shares our belief in their power to change lives.
Our purpose is to unite, support and empower information professionals across all sectors.
What we do:
- Continuing Professional Development (CPD): We will deliver high-quality CPD events and training that enable our members to enhance their skills, knowledge, and expertise.
- Membership services: We will provide excellent membership services that support our members and enable them to maximise their membership benefits.
- Professional standards: We will uphold and develop professional standards that promote excellence in libraries, information and knowledge management.
- Content and publishing: We will deliver high-quality books, journals, magazines, and other content that enables our members to improve their skills and develop their expertise.
- Advocacy: We will advocate for the value of our profession and the important role of our members in organisations and society.
- Research and development: We will work in collaboration to deliver R&D programmes which advance our strategic goals.
Benefits of working for CILIP:
- Work alongside passionate, mission-driven professionals.
- Enjoy a flexible, supportive, and inclusive working environment.
- Generous pension and death-in-service entitlement.
- 28 days paid leave per year, plus bank holidays and an additional 3 days leave between Christmas and New Year.
- Perkbox employee discounts.
- Enhanced sick pay, maternity, paternity, adoption and carer’s leave.
- Employee Assistance Programme.
How to apply:
Please submit a letter of application outlining how you meet the criteria and why you are the right fit for this role.
For full details, please refer to the attached role description and person specification (on our website).
To express your interest or arrange a confidential conversation, please contact our HR department,
Closing date: Applications should be submitted by midnight on Thursday 7th August 2025 with shortlisting taking place on Monday 11th August.
Interviews: Will be held week commencing 25th August 2025
The client requests no contact from agencies or media sales.
Casework Administrator
Are you skilled in administration and want to provide excellent customer service? Or do you have knowledge of higher education and are looking to develop your career in a professional and supportive environment?
The ombudsman service that deals with complaints from higher education service users are looking to recruit talented people into their team, so if this sounds like you… then apply today!
Position: Casework Administrator
Location: Hybrid/Reading (a minimum of one day a week in the office. More office attendance will be needed during probation)
Hours: Full time (open to part time and job share)
Salary: Starting from £28,831
Contract: Permanent
Closing Date: 10:00am, 21st Jul 2025
About the Role
Casework Administrators work as part of the Casework Support Team offering excellent customer service to internal colleagues and external stakeholders.
You will be the point of contact for students seeking help and guidance about the ombudsman service on offer. This can be challenging and will require empathy and excellent oral and written communication skills.
You will complete various administrative tasks to ensure that reviews run smoothly, keeping cases up to date and making sure the team receive all the information they need.
The Casework Administrator role is a good starting point for someone looking to start a career in complaints handling or regulation.
Full details of the job and person specification can be found once you click to apply.
About You
You will have good analytical skills and be able to work in a professional environment that values confidentiality and integrity. Customer Service experience including dealing with a volume and variety of telephone enquiries and a general understanding of complaints handling is beneficial for this role.
The charity values diverse backgrounds, life experiences and perspectives. It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service. It welcomes applications from candidates from all backgrounds, in particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds. Applications for full-time or part-time working will be considered.
Qualifications
Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms.
You may also have experience in roles such as Caseworker, Case Administrator, Admin, Administrator, Administration, Customer Service, Customer Service Officer, Customer Service Administrator, Customer Service Helpdesk.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Chalk Streams in the City Development Lead (Maternity Cover)
Hours: Full time (37.5 hours per week) or part time (30 hours per week over 4 days)
Contract: Fixed term contract of 12 months
Area of work: Predominantly in the London area
Are you passionate about connecting people with nature and empowering communities to protect rivers? Do you have experience delivering engaging volunteering and citizen science programmes that inspire real environmental action? Join us and play a pivotal role in restoring London’s rare urban chalk streams.
About the Role
We are looking for an experienced and motivated community engagement professional to take a leading role in the Development Phase of Chalk Streams in the City, an exciting National Lottery Heritage Fund-supported initiative. This project will restore 75 km of rare urban chalk stream habitat and connect over 20,000 people with their local rivers through hands-on conservation, education, and citizen science.
As Development Lead, you will shape the Trust’s first Engagement Strategy, coordinate an extensive community consultation programme, and manage the London Volunteering and Engagement Programme. You will also oversee delivery partners and help develop a major funding application for the next phase of work. This is a unique opportunity to gain experience in strategic project management, collaborative programme design, and large-scale heritage funding.
This is a rare opportunity to take on a strategic leadership role within a nationally significant project, gaining valuable experience in programme design, partnership working, and heritage lottery funding. Though fixed-term, it offers exceptional scope to develop your portfolio, broaden your network, and make a lasting contribution to environmental engagement and river restoration.
Working at the South East Rivers Trust is rewarding, fulfilling and fast-paced. We collaborate with energy and professionalism, guided by our values of delivering high-quality work, using expertise and science, building strong relationships, and bringing positivity and integrity to everything we do. If this sounds like the right environment for you - we’d love to hear from you.
This project is made possible with funding from The National Lottery Heritage Fund, with thanks to National Lottery players.
Please see the full Chalk Streams in the City Development Lead job description for more information.
How to apply:
Please send us the following documents; instructions are on our website
- Your CV
- a completed application form
- Equality and Diversity Monitoring Form (optional)
The deadline for application is 11:59pm on Sunday 20th July 2025. We reserve the right to close the recruitment early.
Interviews will be potentially w.c. 28th July 2025.
Please note: All applicants must have the right to work in the UK. If you require sponsorship as you are an overseas applicant, please let us know.
We help rivers thrive again for communities and nature.




The client requests no contact from agencies or media sales.
Coproduction and Volunteer Co-ordinator
Service: Neurodiversity Sheffield
Location: Sheffield with flexibility to work from home
Hours: 30 hours per week (4 days, part-time)
Salary: £28,598 - £31,384 FTE per annum (£23,187.57 - £25,446.49 per annum for part-time, 30 hours per week)
Contract type: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Are you a self-motivated team player with a can-do attitude, who is solution focused and passionate about making a difference? If so, we want to hear from you.
At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community-based services, as well as supporting thousands more through national programmes and grants.
Family Action are delighted to offer this opportunity within the Neurodiversity Sheffield.
This is an exciting time to join Family Action to help shape services via a newly created role. The post seeks to find innovative ways of supporting parents/carers and professionals faced with the day-to-day challenges of supporting children and young people with neurodiversity in Sheffield.
Your impact
This is an opportunity for the right person to make a real difference in the lives of children and young people and their families. The details of the role will be shaped by the post holder in collaboration with parents/carers and other stakeholders and will vary according to the needs of the local area.
Your responsibilities will include:
- Working directly with parents/carers to help shape service - coproduction
- Leading on the recruitment and training of parent/carer volunteers
- Leading the organisation of drop-in sessions for early support
- Leading on marketing and communication through webpage development, marketing materials and social media, ensuring information is coproduced and meets the needs of families/professionals in Sheffield.
Your skills
You will hold a recognised professional qualification (degree or NVQ 4) in social work or social care, health or education. We are particularly interested to hear from applicants who have lived experience of SEND and/or experience of working with families with SEND in an educational environment, local authority, voluntary organisation.
An ability to work collaboratively with families in an inclusive way is essential to this post.
This is an opportunity for the right person to make a real difference by providing the families of Sheffield with advice, support and information to help them to achieve positive outcomes.
What will we offer you?
You will join a positive team, passionate about delivering high quality innovative services with a strong commitment to continuous learning and development. You will be supported to develop your knowledge and skills with the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core. You will be offered regular individual supervision and trauma informed group consultation together with your team. Family Action offers a generous pension scheme and leave entitlements.
We’ll offer you a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. All roles in Family Action are open to a discussion about possible flexible working options, subject to business needs, and all new starters will have the right to make a flexible working request from day one of employment.
We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills, then we look forward to hearing from you.
Main Requirements (for details check the job description and person specification):
• Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced DBS
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays pro rata.
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
• Apply directly via our Careers Hub. Click the “Apply Now” link on the advert and fill out our digital application form
• Closing Date: Friday 18th July 2025 at 5.00pm
Interviews are scheduled to take place on Thursday 31st July 2025
As a disability aware service, we are fully committed to making reasonable adjustments to support the interview process.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role and will reimburse your travel cost if you attend an interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




The client requests no contact from agencies or media sales.
We're Hiring: Highly Specialist Occupational Therapist (Liverpool Area)
Location: Liverpool area (mainstream primary schools)
Hours: Full-time 37.5 hours per week
Salary: £43,753 per annum (pro-rated from £48,022 FTE)
Are you a passionate and experienced Occupational Therapist ready to take the next step in your career? Join Together Trust as a Highly Specialist Occupational Therapist, where your clinical expertise and leadership will help shape a high-quality, responsive therapy service across Liverpool’s mainstream primary schools.
Why This Role?
As a senior clinician, you’ll take the lead in delivering a first-class OT service – offering assessment, intervention, consultancy, training, and support to pupils, school staff, and families. You’ll work autonomously but collaboratively, helping pupils thrive across Universal, Targeted and Specialist levels of need.
You’ll also supervise and mentor junior colleagues, drive service innovation, and lead on a clinical specialism such as Sensory Integration, Handwriting.
What You’ll Do:
- Deliver high-quality OT interventions across schools in Liverpool
- Lead on a specialist clinical area and help shape local therapy policy and systems
- Supervise, mentor, and develop junior OT colleagues
- Provide consultancy and training for school staff, parents, and carers
- Collaborate within a multidisciplinary team (SLTs, advisory teachers, psychologists, PBS practitioners, and more)
- Liaise with stakeholders and commissioners, contributing to service evaluation and reports
- Ensure safe, evidence-based practice aligned with RCOT, HCPC, and safeguarding standards
- Evaluate outcomes and use data to inform service improvement
- Maintain clinical records and documentation in line with GDPR and professional guidance
What We’re Looking For:
? Qualifications:
- Degree (or equivalent) in Occupational Therapy
- Postgraduate qualification in a relevant area (occupational therapy, specific area of provision)
- Registered with the Health & Care Professions Council (HCPC)
- Member of the Royal College of Occupational Therapists (RCOT)
- Evidence of post-graduate training in relevant specialisms (e.g. sensory integration, mental health, handwriting)
? Experience:
- Significant post-qualification OT experience, particularly in mainstream school settings
- Experience supporting children and young people with complex needs, including learning disabilities and Autism Spectrum Conditions
- Experience working as part of a multidisciplinary team
- Experience delivering training and consultancy to parents and school staff
- Experience in clinical supervision and service development
- Familiarity with relevant outcome measurement tools and assessments
? Skills & Knowledge:
- Strong knowledge of occupational therapy models, relevant assessments, and embedding therapy into learning
- Understanding of clinical governance and safeguarding for vulnerable young people
- Excellent written and verbal communication skills
- Able to work flexibly, independently, and manage a varied caseload
- Reflective, innovative thinker with excellent organisational skills
- Confident using Microsoft Office (Word, PowerPoint, Excel) and electronic clinical systems
- Clean driving licence and access to a vehicle required
At Together Trust, our values — Positive, Professional, Passionate, Supportive — are at the heart of everything we do. You’ll be part of a warm, values-led organisation, and have access to:
Benefits
- Generous pension scheme and death in service benefit, up to 7% company pension contributions initially rising with length of service and up to 6 x basic salary death in service benefit.
- Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
- Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
- Cycle to work scheme
- Eligibility to apply for Blue Light card
- Proud to be a real living wage employer
- Refer a friend scheme, be rewarded for recommending a friend to work with us
- Comprehensive training and development opportunities, including apprenticeship qualifications
- Long service awards including cash gifts and extra holiday.
- Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
- Access to our Employee Assistance Programme for you and adults at your home
Why Together Trust?
Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.
Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our staff, volunteers, families, and supporters. You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.
We are proud to be an inclusive employer. Diversity, equality and belonging matter to us — and we encourage applications from all backgrounds.
Ready to make a difference?
Apply today and help shape brighter futures for children and families across Liverpool.
"
Please send your CV
WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
?
ABOUT THIS OPPORTUNITY
We’re looking for a passionate and driven HR professional to play a pivotal role in delivering our ambitious HR strategy and supporting the growth of our Federation.
In this high-impact, operational role, you’ll work closely with senior leaders to drive forward key business and HR initiatives.
From resourcing and employee relations to learning and development, you’ll provide expert guidance and hands-on support that empowers our management teams to thrive. You’ll be at the heart of our people strategy, leading on complex casework, championing best practices and ensuring our academies are supported with regular on-site visits.
If you're a proactive, solutions-focused HR professional who thrives in a fast-paced environment and is passionate about education, we’d love to hear from you.
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MAIN AREAS OF RESPONSIBILITY
Your responsibilities will include:
- Providing professional and customer-focussed HR leadership, advice and support to academies to enable leaders to improve and support staff engagement, tackle workforce priorities, maximise workforce efficiency and achieve academy people objectives
- Influencing and supporting the strategic direction of academies by providing and analysing workforce information and developing HR initiatives to respond to needs or example, developing effective retention plans, improving sickness absence and reducing agency expenditure
- Coaching, supporting and mentoring senior leaders on people management practices, issues and priorities, through development of close working relationships and understanding of business challenges and opportunities
- Providing expert advice to managers in highly complex employee relations cases on the interpretation and implementation of the Federation employment procedures within the context of the legal framework
- Retaining oversight of casework, and line managing an HR advisor in the management of specific ER cases
WHAT WE ARE LOOKING FOR
We would like to hear from you if you have:
- Experience in a HR Business Partner or senior HR advisor role within a large complex organisation
- Experience of developing and delivery of strategic HR plans and initiatives
- Previous experience of managing complex Employee relations issues, change management, and restructuring
- Experience of supervising staff
- Educated to masters level in HR Management or equivalent level of experience of working in an HR role
- A CIPD qualification to Associate level or above
For a full job description and person specification, please download the Job Pack.
?
APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
?
WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
- Excellent opportunities for continuous professional development and career progression
- Annual performance and loyalty bonus
- Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
- 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
This is an exciting opportunity to lead our Alumni Engagement team who provide support to an alumni base of almost 40,000 contactable alumni of the Sutton Trust programmes. These are generally young people from lower socio-economic backgrounds who move into highly competitive universities, courses and careers. The alumni community has grown rapidly over the past 3 years and now expects around 6-7000 new alumni to join each September. Engagement covers supporting their transition to university and into the workplace through communications, events and programmes. It also spans alumni volunteering, our Alumni Leadership Board, and working with our Development team towards alumni giving.
The role is dynamic and diverse, requiring you to be able to think strategically whilst devising and delivering on operational delivery plans, and we are looking for a confident and experienced team leader during a period of maternity leave.
This role is part of the Programmes Leadership Team and will work closely with the Director of Programmes, Head of Employability Programmes and Head of University Access & Digital on shaping the strategic direction of the team and its programmatic work. The role will also connect closely to the work of the Development Team as we look to devise and implement a segmented alumni giving scheme, as well as the Communications and Policy team, and may evolve to take on new projects over time.
Main duties
- Strategic leadership to alumni engagement, including:
- Embedding alumni relations and programming across the organisation, ensuring alumni are considered or involved in all areas of the Trust’s work
- Managing budget and project timelines to ensure projects are delivered effectively
- Working with the wider programmes team to ensure a smooth transition for Sutton Trust beneficiaries between programmes and the alumni community
- Alumni Engagement and Volunteering:
- Refining and communicating the alumni strategy across the Trust and to donors and external stakeholders
- Growing the Sutton Trust alumni network and developing a long-term strategy for alumni engagement, including communications and events, identifying key areas of focus and setting out benchmarks and KPIs
- Overseeing a suite of volunteering opportunities for alumni to give back to, and represent the Trust in (for example on programmes, with our funder base, in our research and policy work, or to benefit the alumni community)
- Managing the online alumni platform (STA) and its integration with other platforms .
- Overseeing the recruitment to and engagement of the Alumni Leadership Board and new Changemaker/Ambassador programme to build on our advocacy work, and ensuring effective engagement with the work of the Trust and the wider alumni community
- Ensuring that the above complements a long-term plan which would enable alumni to fundraise for the Trust or make donations in support of the Trust
- Programme management and Alumni Support:
- Support delivery of access to the workplace and employability programming for alumni alongside the Head of Employability Programmes
- Overseeing the delivery of bursary support programmes (including the Opportunity Bursary funded by JP Morgan) by the Alumni Programmes Manager from recruitment to evaluation and reporting
- Overseeing the delivery of a series of employer-led events (working with employer-facing colleagues across the Trust) across a range of industry sectors that support student access to workplace opportunities, and the chance to build employability skills (such as networking / interview skills etc)
- Overseeing the development of content and activities to support young alumni transitioning to HE
- Overseeing the evaluation and scoping for potential growth for alumni-alumni mentoring with the Alumni Connect programme (piloted in Spring 2025)
- Ensuring appropriate systems and processes are in place to manage programmes and events for alumni
- Alumni Giving and Relationship Management
- Working closely with the Development team to provide support for key funding partnerships including those that directly fund/ work with the Alumni team.
- Working with the Director of Development/ Head of Philanthropy to input into a new strategy to build funding from our alumni
- Working with the Development team to implement an ongoing segmented fundraising communications plan to build awareness of our need for funding and directing alumni to appropriate giving schemes depending on their life/career stage
- Identifying potential mid to high level alumni donors and working with the Development team to cultivate
- Representing the Trust and facilitating introductions via senior alumni for new and potential employer or delivery partners
- Team Management:
- Leading the alumni team to ensure effective engagement of our alumni community, including line management responsibility, team meetings, pastoral support and appraisals
- Line managing, motivating and proactively supporting the Alumni Programmes Manager and Senior Alumni Officer in their professional development
- Working with Director of Programmes and Heads of Programmes on team management, culture and long term planning
- Working across the organisation on cross-team projects, such as with the employer working group, youth voice, Changemaker pilot, alumni giving, and STO/STA platforms strategy.
- Member of extended-SLT
- Other duties as necessary from time to time
Person Specification
We welcome applications from individuals who have experience in:
- Professional experience of alumni relations, or managing other similar membership communities, ideally within the education or charity sector.
- Has experience working within or an understanding of the not for profit sector and/or the education sectors;
- Experience of developing strategies, frameworks and operational plans to support alumni relations, programmes and events for young people, or equivalent
- Strong understanding of databases, data processes and experience using a CRM (ideally Salesforce)
- Experience in project management, monitoring and evaluation, managing budgets, financial control and administration
- Building relationships with significant, diverse stakeholder groups
- Experience of managing volunteers and volunteer stewardship
- Excellent verbal and written communication and strong analytical skills
- First-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings
- Working collaboratively across teams and within a small team
- Line management and leadership of a small team
- Adapting to new opportunities and trialling new initiatives
- Personable, flexible and discreet; able to fit in to a small team
We are also looking for an individual who:
- Has experience of building philanthropic support through alumni
- Is sympathetic to the aims of the Trust and its mission to address educational disadvantage;
- Has excellent attention to detail;
- Is eligible to work in the UK (see here for information about right to work)
Terms of Appointment
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- Contract: 13-month Fixed-term Maternity cover contract starting November 2025. Our ideal dates are from 1 November 2025 – 30 November 2026, however we can be flexible if needed for the right candidate.
- Salary: £60,000-£64,000 per annum
- Working location: Minimum of 2 office days per week
- Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
- Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
- DBS check will be required
Interviews
Applications should reach us by midnight, Sunday 20th July, with first round interviews held over Zoom on Tuesday, 29th July, and second round interviews held at our London offices on Tuesday, 5th August.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
The client requests no contact from agencies or media sales.
Trainee Accountant
Salary£25,000 per annum
LocationLondon/Hybrid
Weekly Hours35
The Vacancy
Job Title: Trainee Accountant
Location: London/Hybrid
Salary: £25,000 per annum
Weekly Hours: 35
Reference: YMC1121643
Are you looking to launch your career in finance and gain hands-on experience while studying towards a professional qualification? Join YMCA England & Wales as a Trainee Accountant and take the first step in a rewarding and progressive finance career.
This is an exciting opportunity for someone who is motivated, detail-oriented, and passionate about building a future in accounting. As our Trainee Accountant, you’ll be part of a supportive and experienced Finance Team, working closely with the Management Accountant to gain valuable experience in preparing management accounts, analysing financial data, processing transactions, and supporting year-end audits.
You will be fully supported as you work towards your AAT qualification, gaining real-world experience that complements your studies and provides a solid foundation for future progression—whether into management accounting, financial analysis, or other specialist finance roles.
What You’ll Do:
- Assist in the preparation of monthly management accounts for YMCA Retail.
- Process accruals, prepayments, fixed assets and depreciation journals.
- Analyse financial performance and liaise with teams across the organisation.
- Support budgeting and forecasting processes.
- Contribute to audit preparation and respond to internal and external queries.
- Get involved in broader reporting, including manpower reports and charity surveys.
What We’re Looking For:
- Good GCSEs (including Maths and English).
- A genuine interest in finance and accounting.
- Willingness to study towards an AAT qualification (with support from us).
- Strong Microsoft Excel skills.
- Excellent attention to detail and communication skills.
- A collaborative, proactive mindset.
Why YMCA?
YMCA England & Wales is part of the world’s largest youth charity. We support communities across the country and provide services that make a real difference in people’s lives. Joining our team means being part of a mission-driven organisation that values diversity, integrity, and professional growth.
Whether you're a school leaver, career changer, or already studying AAT, this role is a fantastic opportunity to develop practical experience while contributing to meaningful work.
Ready to Start Your Accounting Career?
Apply now and grow with us at YMCA.
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
Who are Challenge Partners
Challenge Partners works nationally with over 500 schools and 100 trusts, delivering programmes and networks to support school and trust improvement and leadership development. Our programmes for schools include the Quality Assurance Review, Growing the Top, Extending Leading Practice, and the SEND Developmental Peer Review. Our collaborative networks for school leaders operate locally (hubs), regionally (Jubilee Networks), and nationally. You can read more here.
We also offer Trust programmes such as the Trust Peer Review and Trust Leaders’ Network. You can read more here.
As we expand our National Network of Excellence, this is an exciting time to join our central team and contribute to our partnership's success.
Job Purpose
The Partnership Coordinator role is varied, offering the chance to develop a wide range of skills. Responsibilities include delivering programme and network activities, managing local hubs, supporting events and meetings, and participating in recruitment and retention activities led by the Partnerships Team.
Working closely with school and trust leaders and hub managers, you will need excellent relationship management skills, attention to detail, and a commitment to continuous improvement.
This position requires individuals who are self-motivated, organised, detail-focused, and strong communicators.
We are looking for new colleagues to focus on delivering our programmes and networks, ensuring a great experience for our partner schools (about 60-80% of your time). The remaining time will be spent on hub account management, supporting knowledge exchange and network growth, and handling general partner queries.
Key Responsibilities
Programme and Network Delivery:
- Support the planning and delivery of programmes and networks, including scheduling dates, organising training sessions, and other activities.
- Support the organisation and delivery of programme-specific and national events.
- Maintain relationships with key stakeholders, including resolving operational issues and escalating as needed.
- Provide year-round support to local Hub Managers to ensure schools receive necessary support.
- Monitor programme, network, and hub data to identify risks and/or trends, providing regular reports and updates to support the continuous improvement of our activities.
Partner Relationship Management:
- Work with the Challenge Partners Central Team to ensure an excellent experience for partners and help schools maximise their partnership value.
- Support the induction and onboarding of new schools to their hubs and the National Network of Excellence.
- Troubleshoot and respond to school or trust queries through internal customer care systems.
- Utilise and update our CRM system (Salesforce).
Communications:
- Respond to email and phone queries about Challenge Partners, programmes, networks, and hubs professionally and promptly.
- Collaborate with programme, network, and partnership leads to provide high-quality communications to partner schools, including renewals, induction, onboarding, engagement emails, and hub updates.
Recruitment and Retention:
- Support year-round recruitment of schools to the Network of Excellence, working with hubs to deliver introductory events.
- Provide updates on schools in your hub to inform retention campaigns.
- Manage leads within your hubs, connecting schools with local hubs and Jubilee Networks.
Other Tasks:
- Perform other tasks as appropriate for the role.
Person Specification
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Excellent organisational skills, with the ability to manage your time effectively.
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Ability to balance competing priorities whilst working across multiple areas of work.
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Excellent written and verbal communication skills, with the ability to deal with people diplomatically and appropriately, building rapport with those at varying levels of seniority.
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Solutions-focused approach to problem-solving, demonstrating the ability to identify issues and develop effective strategies to overcome them.
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High computer literacy - confidence and competence in using GSuite, Microsoft programmes and Salesforce (or similar CRM system) would be an advantage
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Positivity, optimism and flexibility - we are a small organisation and all staff are expected to contribute across the organisation (and sometimes beyond their specific job role) to ensure our success and sustainability.
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A willingness to learn and give and receive feedback.
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A passion for education, and a desire to make a difference.
Benefits of working for Challenge Partners
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Work-life balance
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Annual leave
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Employer pension contributions
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Health and wellbeing support
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Training and development
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Family-friendly policies
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Connection and celebration
The client requests no contact from agencies or media sales.