Executive assistant to executive director jobs

Business Manager

Are you a skilled and compassionate leader with a passion for making a difference in the lives of others? You will have a key role in helping to serve older Christians and in leading a motivated and committed staff team catering to the residents in Bridgemead, Bath.

As a Business Manager, you will play a pivotal role in managing our day-to-day operations, supporting our dedicated staff, and driving our mission to enhance the well-being of those we serve. Find out more about how we care for our residents: https://youtu.be/Po6md7pq7nI

If you are a dynamic professional with a strong background in business management and a heart for caring, we invite you to apply now.

Have a watch here of "What it means for us, to work in a Christian Care Home like ours:" https://youtu.be/uCa1_BtS34w

For more information, please read the job pack

Responsibilities:

• Lead the business performance of the home alongside the Registered Manager, delivering agreed income, occupancy, cost and surplus targets
• Ensure high standards of service, cleanliness and hospitality through effective leadership of housekeeping, catering and maintenance teams
• Work in partnership with the Registered Manager to maintain quality standards, prepare for inspections, and meet regulatory requirements
• Oversee the administration of the home, including staffing, rotas, payroll information, recruitment, training records and compliance
• Contribute to a well-led, positive and values-driven culture, promoting Pilgrims’ Friend Society’s ethos and “The Way We Care”
• Support staff development, wellbeing and morale through effective supervision, appraisal, performance management and engagement
• Manage resident applications, fees, contracts and family communications, ensuring excellent customer care and responsive complaint handling
• Take responsibility for health, safety and compliance matters when on duty, including fire safety and liaison with external bodies
• Oversee property, maintenance and supplier relationships, working with Property Services to ensure the home is safe and well maintained
• Provide visible leadership in the pastoral and spiritual life of the home, supporting devotions, community engagement and relationships with local churches.

Skills/Experience:

• Willing and able to take a lead in maintaining the Christian ethos of the home;
• Management experience in a business setting;
• Comfortable with writing business communications to staff and residents as well as authorities etc;
• Ability to communicate effectively at all levels whilst maintaining confidentiality;
• Ability to lead, motivate and encourage staff to give of their best, and have people-leadership and management experience;
• Able to work under pressure and provide calmness in all situations;
• IT literate ( including Microsoft Word, Excel, Outlook and the Internet);
• Willing to be flexible in the working pattern and are prepared to participate in training and attend relevant staff meetings.

*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)

Hours:

40 hours a week, usually worked over 5 days.

“On-call” cover is required on a rotating basis to meet demands. Please get in touch for more information about working patterns. 

Benefits:

• £44,500 to £50,000 per annum
• Relocation support (to be discussed)
• 5 Weeks' paid holiday per year as well as bank and public holidays
• On-going training and support
• Team events
• Pension scheme
• Care Friends referral 
• Medicash
• Perkbox – including an Employee assistance programme.
• Long-standing service rewards
• Birthday rewards

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.

 Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested

Head of Prevention

Contract: Permanent
Function/Team: Delivery
Location: London, UK
Hours: Full time, inclusive of breaks
Reporting to: Director of Intelligence and Prevention
Salary: £42,856 - £48,217

Equal Opportunities

As a small charity working to disrupt the global business of human trafficking, gathering intelligence, and delivering campaigns and projects around the world, we recognise that our team is strengthened by the knowledge, experience and insights that people from a wide range of backgrounds bring. As a minimum, we expect all applicants to show a demonstrable commitment to equality and diversity.

Summary of the Role

STOP THE TRAFFIK prevents vulnerable communities from being recruited, trafficked, and exploited. Our targeted prevention work disrupts the criminal business of human trafficking, making it too high-risk and low-profit to be viable.

This role will lead on our work to prevent recruitment of vulnerable people, overseeing our global prevention programmes that reach high-risk communities with lifesaving information, typically via social media (through partnership with companies like Meta & TikTok). It will also lead on our data gathering initiatives, and on the development of our new product, the Safety Centre.

The Head of Prevention is responsible for ensuring our programmes are high quality, effective, leading on safeguarding as well as monitoring and reporting impact to drive future funding.

Summary of Responsibilities

Team Management & Leadership:

· Manage a multi-disciplinary team that works together to deliver prevention programmes, bring in partner data for our Traffik Analysis Hub, and develop software and data tools for vulnerable communities.

· With support from the Director of Intelligence and Prevention, oversee the flow of intelligence resulting from prevention programmes, including the safeguarding of individuals at risk.

· Manage relationships with funders and partners.

· Manage data experts focused on bringing in high quality data to our Traffik Analysis Hub and leverage those insights to build effective prevention programmes.

· Work within the Senior Leadership Team to ensure organisational strategic focus against annual impact and income targets.

· Work alongside the Development Team to deliver funding bids and pitches for further prevention programmes.

Programme Delivery & Product Oversight:

· Oversee all prevention programmes to ensure we reach the right audience based on intelligence with effective messaging.

· Oversee all intelligence collection and safeguarding while key campaigns are live, providing a trauma-informed and person-centred approach.

· Monitor, capture, and communicate the impact of prevention programmes to evidence our methodology, and drive further funding.

· Improve and innovate our programmes to scale, overseeing the build of our new Safety Centre, a 24/7 platform leveraging AI to provide round-the-clock prevention, supporting our Full Stack Developer and supported by our senior solutions architect.

· Monitor and review social media performance for prevention campaigns and suggest ways to improve reach and engagement.

· Support the Data Engagement Manager to build and maintain relationships to effectively source data for our Traffik Analysis Hub.

· Capture and articulate use cases for the TA Hub to support marketing and partner engagement.

The above responsibilities are subject to the general duties and responsibilities contained in the Statement of Conditions of Employment. The duties of this post may vary from time to time without changing the general character of the post or level of responsibility entailed.

Person Specification

· Experience managing a high-performing, target-oriented team, with the ability to motivate and guide others toward shared goals.

· Strategic thinker who can see the bigger picture while delivering high-quality work at pace.

· Excellent communication and storytelling abilities, with the capacity to craft compelling content tailored to specific audiences and interpret feedback and data to refine messaging.

· Skilled at building trusted relationships and influencing others in the sector.

· 3+ years working in social media targeting, content production, and metrics tracking.

· Highly organised and resourceful self-starter with strong attention to detail.

· Comfortable working under pressure and managing multiple priorities effectively.

· Strong analytical and reporting acumen, able to effectively measure, interpret, and capture the impact of programmatic and intelligence-led work.

· Creative and adaptive, with a curiosity for innovation, social media and tech platforms.

· Deep sense of empathy and commitment to STOP THE TRAFFIK’s mission, with the ability to connect data and human stories to drive preventative action.

· Skilled in person-centred and trauma-informed safeguarding.

Personal Qualities

• Strong demonstration of STOP THE TRAFFIK values

• Ability to multitask to a high level, while meeting deadlines and managing time effectively

• Highly resourceful, self-starter, open to innovation with strong attention to detail

• Growth mindset, open to giving and receiving feedback

• Ability to work effectively independently and in a team, with excellent communication skills

We do not require any additional qualifications, rather, candidates must demonstrate previous experience in an environment with transferrable skills to this position. If you do not meet 100% of the above, please consider applying regardless. We are happy to upskill where possible or look at alternate roles in the company.

Safeguarding Vulnerable Children & Adults

STOP THE TRAFFIK is committed to safeguarding and promoting the welfare of vulnerable children and adults. We expect all staff to share this commitment and to undergo appropriate checks, which may include an enhanced DBS check.

Benefits:

• A friendly, supportive team.

• Opportunity to engage with global partners and influential funders.

• Autonomy to shape fundraising approaches and contribute innovative ideas.

• Healthcare cash benefit scheme (with the option to include partner/children).

• Corporate eye-care scheme.

• Life insurance.

• Non-contributory Group Personal Pension Scheme with 7% employer contribution.

• 27 days annual leave plus 8 bank holidays (rising to 33 days with service).

• Cycle to Work scheme.

• Season Ticket Loan.

• Ability to swap two bank holidays to suit personal needs.

• Flexible working policy that supports staff wellbeing.

• Access to internal and external training opportunities.

If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter (both in pdf format) that evidences your ability to be successful in this role.

 Only applications sent via email will be considered to ensure an equitable review process. The deadline to apply is Friday 20th February 2026.

Registered Charity No. 1127321

We cannot sponsor applicants at this time.

We actively encourage applications from people of all backgrounds, minority, and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.

Learning Disability Community Leader, L'Arche Manchester

ABOUT THE ROLE

Hours of work: 37.5 hours per week (including some evening and weekend working, and regular on-call)

Salary: £47,946 per annum

Reports to: L’Arche UK Regional Leader

Place of work: L’Arche Manchester Community, Manchester M20 4AW. Some travel and overnight stays will be required within the UK

Contract type: Temporary 12-month appointment to cover maternity leave

Closing date: Monday, 2nd March at 12 pm.

Main purpose of the role

The Community Leader is responsible for ensuring that the Community is living the mission of L’Arche, by providing excellent and sustainable care and support services, support for  spirituality, and engaging with our neighbours and the wider community around us.

The Community Leader will:

• Lead the Community by responding to the needs, choices and context of our members while being faithful to the L'Arche UK Vision and Values, the L'Arche International Identity and Mission Statement, and to a co-created Community Mandate and plan;
• Maintain and enhance high-quality, person-centred care, support, and housing for people with learning disabilities, both at home and in our day services in partnership with the Registered Manager, the local and national teams, individual circles of support, and external partners. 
• Ensure the Community’s financial sustainability through robust financial planning and management. This includes setting budgets and controlling spending, maximising housing occupancy, supporting the negotiation of care contracts, growing our day services and spotting fundraising opportunities. 
• Foster a culture that maximises the voice and power for people with learning disabilities, and builds listening and collaboration between Community members. This will include working with an active Community Support Group, Community Gatherings, listening groups, and other forums. 
• Lead and manage a committed and engaged leadership team to achieve objectives, set a positive culture, and support the personal and professional growth of our teams. 
• Cultivate an open, creative, and inclusive spiritual life, inviting everyone in the Community to deepen their connections. 
• Model, advocate for, and embrace the L’Arche ethos of deep, long-term, and mutually transforming relationships between people with and without learning disabilities. Plan and lead a regular calendar of events that build community belonging and help keep people connected. 
• Contribute to the national work programmes of L’Arche UK, as part of the National Council, collaborating with Community Leaders of other L’Arche Communities, to share skills, best practice and resources. 
• Be a visible representative of L’Arche locally in the wider community, with stakeholders like local authorities, professional organisations, schools, faith communities, and L’Arche world wide.

Key essential criteria

• Senior leadership experience in support to adults with learning disabilities (or transferable skills and experience in a closely-related field). 
• Experience leading and managing an organisation or large teams to deliver results, maintain compliance and quality, and to respond to risks and opportunities. 
• Experience leading and developing diverse teams to flourish, individually and together. 
• Good financial planning skills and experience successfully managing a substantial budget. 
• Evidence of the ability to think strategically, and work collaboratively to develop and implement community plans. 
• Experience of living or working alongside people with learning disabilities and/or autistic individuals

This role is subject to an enhanced DBS criminal record check. 

You may have held these job titles in the past: Registered Manager, Service Manager, Head of Care, Senior Operations Lead, Community Director, Head of Community Services, Country or Regional Lead, Learning Disability Services Manager, Head of Mission and Community Life, Health & Social Care Manager, Local Authority Commissioning Lead;

You can find more details about L'Arche and the Manchester community on our website. 

Why join L'Arche?

As well as joining a friendly Community, where you will be well supervised and supported, and benefit from L’Arche’s mentorship programme, these are some other benefits you get by working for us:

• Joining shared meals since cooking and having a meal together is what we are all about
• Enhanced Maternity, Adoption/Surrogacy, Paternity Pay (depending on length of service, details available on request) 
• Enhanced sick pay
• Interest free loans and salary advances available
• Free DBS / PVG checks
• Free Employee Assistance Programme available to everyone
• Up to 5 days paid compassionate leave
• Up to 6 days paid (pro rata) for time off for emergency dependents leave
• Specialist bereavement counselling for employees and their family members
• Life Assurance
• Access to the Bike to Work scheme

Discover what makes L’Arche a rewarding place to work—explore  more of our employee benefits on our website.

A full job description and person specification can be found in the Recruitment Pack.

To apply, please submit your CV and answer the questions from our online application form. 

The closing date is: Monday, 2nd of March at 12 pm.

First interviews (online via Microsoft Teams) are expected to take place during the week beginning the 9th March 2026.

Second round interviews will take on the place week beginning 16th March 2026 and will take place within the Community.

We encourage you not to wait until the closing date to submit your application, as we may begin interviewing strong candidates before then.
We also reserve the right to close the advert early if we receive enough suitable applications.

Please also read our privacy notice for job applicants.

Salary: £37,000 – £41,000 per annum (depending on experience)
Location: Reigate, Surrey (with some hybrid working)
Contract: Full-time
Closing Date: 12th February 2026
Start date: ASAP with consideration given to notice periods

Do you have the vision, leadership and compassion to transform the futures of women experiencing homelessness?

Keychange is a Christian charity with over 100 years of experience supporting people facing vulnerability. Today, we provide specialist housing for women and young people experiencing homelessness, alongside residential care for older people across the South and South West of England.

We are now seeking an exceptional Women’s Homelessness Lead (Surrey) to shape and lead our specialist women’s homelessness service at Wayside Community in Reigate. This community is a 19 bed, 24-7 supported housing for women experiencing homelessness. This is a rare opportunity to combine frontline leadership, strategic development, and church and community partnership building in a role with real depth, influence and impact.

About the Role

• This is a leadership role with both operational and strategic responsibility. You will:
• Provide leadership and line management to the Deputy Manager, Senior Administrator and a skilled team of support workers
• Lead the delivery of trauma-informed, strengths-based, person-centred support
• Develop strong partnership networks across local authorities, charities, housing providers and churches
• Shape the future of Keychange’s women’s homelessness strategy across Surrey
• Represent Keychange externally and explore opportunities for future service growth

At the heart of this role is a deep commitment to co-production, dignity, recovery, community and belonging.

Who We’re Looking For

You will bring:

• Substantial experience supporting or managing services for vulnerable individuals
• A strong understanding of trauma, safeguarding, risk and recovery-based practice
• Proven ability to build partnerships and influence across multiple stakeholders
• Excellent communication and leadership skills
• Confidence engaging with churches and Christian networks across traditions
• A values-led approach aligned with Keychange’s Christian ethos

Desirable experience includes:

• Managing accommodation-based services
• Existing Church partnerships across Surrey

What We Offer

• Salary of £37,000 – £41,000
• 25 days annual leave plus bank holidays
• Hybrid working (with 4 days regularly site or community based)
• Employee Assistance Program and Life Insurance
• Contributory Pension Scheme with matched employer contributions
• Ongoing personalised learning and professional development
• A supportive, faith-centered, values-driven culture

For more information about the opportunity and for details on how to contact us informally to discuss the role in greater detail before applying, please see the job pack attached to this advert.

How to Apply
Please submit a cover letter clearly addressing the essential and desirable criteria and an up-to-date CV focused on relevant experience. Applications without a cover letter will not be considered.

Recruitment Timeline

• Deadline for submitting your application: 12 February 2026
• First screening interviews, remotely: 16 February 2026
• Full interviews in person in central London: 23 February 2026
• Start date: ASAP with consideration given to notice periods

Women’s Homelessness Lead (12 months maternity cover)

Location: Exeter
Salary: £34,000 - £41,000 per annum (depending on experience)
Hours: Full-time (some flexibility with hybrid working)

Are you ready to make a lasting impact in the lives of women experiencing homelessness? Do you have a heart for social justice, a knack for building partnerships, and a passion for creating safe, supportive spaces? If so, Keychange Charity invites you to join us as our Women’s Homelessness Lead in Exeter for a 12 month contract.

About Us

At Keychange, we’ve been supporting women in vulnerable situations for over 100 years. Rooted in Christian values, our work is grounded in the belief that every person deserves fullness of life, community, and unconditional love. Our Women’s Homelessness Service in Exeter is a specialist 5-bed accommodation, offering not just a roof, but holistic, person-centred support that addresses trauma, health, wellbeing, education, and employment.

About the Role

This exciting role combines service delivery, strategic leadership, and community partnership building. As our Women’s Homelessness Lead, you’ll:

• Provide personalised, trauma-informed keyworking to a small caseload of women, empowering them to achieve personal goals and move toward independence.

• Develop strong partnerships with churches, local charities, housing providers, and funders to create wrap-around support for residents.

• Design and refine the service model, ensuring it remains co-produced, high-quality, and responsive to the unique needs of homeless women.

• Lead housing management and safety protocols, ensuring a clean, safe, and welcoming environment.

• Represent Keychange in the wider community, promoting our mission and developing opportunities for future service delivery.

 Essential Criteria

• Substantial experience supporting women experiencing homelessness or disadvantage

• Deep understanding of the unique challenges homeless women face

• Proven ability to build partnerships with churches, charities, and local authorities

• Excellent communication skills, both verbal and written

• Strong understanding of church networks and Christian community engagement

Desirable Criteria

• Experience in accommodation-based service delivery

• Existing relationships with VCSE organisations or churches in Exeter

Occupational Requirement

This post is subject to an Occupational Requirement (OR) under Schedule 9, Part 1, Paragraph 1 of the Equality Act 2010 that the post-holder must be a woman. Our aim is to provide a safe, private and comfortable environment for women affected by homelessness. This requirement is necessary and proportionate in light of the responsibilities of the role, which include:

• Providing keyworker support to at-risk female service users

• Maintaining the cleanliness, health, and safety of bedsits occupied exclusively by women

• Engaging in discussions on personal topics including trauma recovery, health and wellbeing, domestic abuse, and relationships support

Why Join Keychange?

• Competitive salary: £34,000 - £41,000 per annum (depending on experience)

• Generous leave: 25 days annual leave plus bank holidays

• Hybrid working: Some flexibility, with regular site/community days

• Employee assistance programme and life insurance

• Contributory pension scheme with matched employer contribution

• Personalised development: Tailored learning and growth opportunities

• A vibrant and supportive team environment

How to Apply

Please send us:

1. A cover letter sharing your story and how you meet the essential and desirable criteria

2. An up-to-date CV, focusing on your relevant experience

Closing Date: 13th February 2026
Interviews will take place: w/c 23rd February 2026
Starting Date: 9th March 2026

This is a centre-based role with some travel to other animal centres, branches and adopter’s homes. There will be a requirement to work with diverse teams and in potentially dangerous (due to the animals they may encounter) and emotionally demanding situations. 

Role Purpose

Responsible for assessing and monitoring the behaviour and welfare of dogs, cats and small animals (depending on need and competence) in Danaher’s care. This will include devising behavioural plans, and carrying out or overseeing environmental and behavioural and training interventions in agreed circumstances, to maintain high standards of welfare, support successful rehoming and reduce return rates. The post holder will also be required to support and train other staff and volunteers in the care, management and behaviour modification of the animals in their care.  

Behaviour, welfare and training plans for dogs and cats (other species depending on RSPCA need and professional competence). Decisions to escalate animals for RCAB attention (according to agreed criteria). Sign off of staff/volunteer competency to handle dogs with more complex behavioural needs (according to agreed criteria). Record-keeping.

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Citizens UK has played a pioneering role in introducing and developing community sponsorship of refugees in the UK. In response to the Syrian refugee crisis in 2015, we campaigned successfully for the introduction of community sponsorship in the UK. Citizens UK was then instrumental in proving the model can work in the UK and through training, advocacy, and coordination, we have helped hundreds of local groups welcome thousands of refugee families. In 2022, Citizens UK expanded its work by launching the Communities for Ukraine programme, matching Ukrainian refugees with UK hosts and most recently has run Communities for Afghans, resettling dozens of refugees. Throughout, it has combined grassroots organising with national advocacy to build a sustainable, community-led model of refugee resettlement. In 2025, we campaigned successfully to persuade the Government to introduce ‘named sponsorship’, giving communities greater choice in who they would sponsor. This creates a huge opportunity to grow community sponsorship and to enable UK civil society to step up and honour our proud tradition of offering sanctuary.

Head of Community Sponsorship Role 

This is a rare opportunity to lead Citizens UK’s community sponsorship campaign and help build the movement that will be at the heart of a community-led welcome.

This new role comes at an exciting and crucial time, as we seek to build and embed this new form of named community sponsorship in the UK. As Head of Community Sponsorship you will lead on our strategy to develop named sponsorship as a transformative part of the UK’s approach to refugee resettlement and community power. This will involve building a broad-base of civil society partners ready to sponsor refugees and to add their voice to the campaign. You will lead on the campaigning and advocacy strategy as we ensure quality in the Government policy and cross-Party political support. Citizens UK acts as the Lead Sponsor for local community sponsorship groups and you will oversee their ongoing support and further engagement.

The role foster collaboration with Citizens UK Organisers and alliances, develop sustainable funding strategies, and ensure alignment with Citizens UK’s broader migration and transformation goals. The role will work alongside Citizens UK’s Migrant and Refugee Organising Team and will contribute to the efforts to build the power to create a more welcoming country. You will lead on relationships with senior stakeholders, policy makers, and funders, and support the creation of campaigns and resources to expand public awareness and support for community sponsorship. With responsibilities spanning communications, and external representation, the role is key to shaping Citizens UK’s refugee resettlement strategy and building its national impact as a driver of cohesion. 

Working as the Head of Community Sponsorship for Citizens UK, reporting to the Assistant Director for Migrant and Refugee Organising (MARO), your main responsibilities will include: 

Career Pathway Headings 

Objectives 

Contribute to Citizens UK and Project Strategic Objectives 

• Build a broad and deep engagement across civil society in named sponsorship, demonstrating the potential for scale and the big tent of support.

• Develop and implement campaign approaches that secure policy goals and build cross-Party political support.

• Develop strategy that develops the leadership of local Citizens members and refugees, strengthens civic institutions and builds trust across difference.

Build and Manage Projects & Achieve Work Targets Effectively 

• Oversee multiple work strands, working in partnership. 

• Develop and manage project workplans, KPIs and budgets, ensuring delivery to time, standard, and impact goals. 

• Establish systems for performance tracking, evaluation, and continuous improvement across project streams. 

Learning, Expertise, Wellbeing & Inclusion 

• Act as a senior expert in sponsorship strategy; coach and mentor staff and partners, and facilitate learning across departments and projects. 

• Influence and lead the integration of equity, wellbeing and refugee voice into strategic decisions and delivery frameworks. 

Develop and Manage External Relationships 

• Lead high-level relationships with national and senior stakeholders, including government departments (e.g. Home Office), civil society institutions and funders. 

• Build and manage partnerships that advance sponsorship reform and position Citizens UK as a sector leader. 

• Ensure stakeholder experience is consistently excellent and take the lead on resolving reputational risks or tensions. 

Communications 

• Act as a senior spokesperson for Citizens UK’s sponsorship work in the media, at public events, and in government or civil society forums. 

• Lead the design and implementation of a high-profile communications strategy to influence narratives on refugee welcome and community leadership. 

• Ensure communications align with ethical storytelling principles and amplify sponsor and refugee voices responsibly. 

Develop and Manage Internal Relationships 

• Lead and develop high-performing cross-functional teams, with clear expectations, direction, and collaboration structures. 

• Effectively line manage senior staff and foster shared leadership culture across sponsorship and Citizens UK team 

• Ensure that the community sponsorship strategy is aligned with Citizens UK’s other campaigns and work closely with other members of Migrant and Refugee Organising team. 

• Contribute to senior leadership structures, including strategic planning processes and transformation initiatives. 

Generate Income and Resources 

• Initiate and grow significant and sustainable income streams to fund Citizens UK’s sponsorship work. 

• Develop and lead high-value funding partnerships with trusts, foundations and strategic donors. 

• Demonstrate strong budget oversight and ensure effective use of financial and human resources in sponsorship delivery. 

Personal Specification 

(D) Desirable, (E) Essential 

Qualifications 

• Degree or equivalent experience in a relevant field such as migration, social policy, international development, or community organising (D) 

• Management or leadership qualification, or relevant CPD in project or programme management, public policy, or team leadership (D) 

Experience 

• Proven experience in leading complex, multi-stakeholder programmes related to refugee resettlement, community organising, or social impact (E) 

• Demonstrable track record of strategic leadership in a charity or community-focused setting (E) 

• Experience of managing cross-functional teams to deliver against ambitious organisational goals (E) 

• Experience of developing and sustaining strategic partnerships with civil society organisations, local authorities, or government departments (E) 

• Experience in leading campaigning and influencing strategies to secure changes in Government policy (E) 

• Experience of designing and implementing systems for monitoring, evaluation, and learning to track progress and report to funders and or government stakeholders (D) 

• Demonstrable experience of driving collaborative campaigns or outreach efforts that engage diverse communities (E) 

Key skills and knowledge 

• Strong leadership and team coordination skills – able to motivate, direct, and support multidisciplinary teams across multiple workstreams (E) 

• Excellent project and performance management skills – able to set strategic priorities, delegate effectively, and ensure accountability (E) 

• In-depth knowledge of refugee resettlement systems, community sponsorship models, and UK migration policy, including recent developments affecting Afghan and Ukrainian pathways (E) 

• Knowledge and skills in community organising and an understanding of how community sponsorship and campaigning connect with and support the method and aims of organising (E) 

• Outstanding written and verbal communication – confident in producing compelling cases for support, policy communications, and public messaging (E) 

• Ability to design and deliver stakeholder engagement strategies, with a clear understanding of influencing policy and public opinion (E) 

• Skilled in developing and managing strategic partnerships with funders, policy-makers, and community groups (E) 

• Strong analytical and problem-solving skills – able to assess complex challenges, identify risks, and implement effective solutions (E) 

Personal qualities & values 

• A mission-driven leader with a passion for refugee rights, community empowerment, and social justice (E) 

• Politically astute and able to navigate relationships with stakeholders from civil society, government, and grassroots communities (E) 

• Collaborative and people-centred, able to work constructively across teams and with volunteers, refugees, and community leaders (E) 

• Committed to embedding refugee leadership and lived experience into programme design and delivery (E) 

• Resilient, adaptable, and able to manage competing priorities in a fast-paced and evolving policy environment (E) 

• Comfortable working within an accountable team culture – open to feedback, reflective practice, and continuous improvement (E) 

• Willingness to work occasional evenings or weekends, and to travel when necessary to support programme delivery (E) 

Note: 

At Citizens UK, we work with communities to develop leaders, strengthen organisations, campaign for change and organise across difference. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. 

As an interim Supervising Solicitor in Public Law, you will supervise and carry out CPAG’s public law legal aid cases, to benefit families and children in poverty. You will play an active role in managing CPAG’s legal practice and conduct high-profile public law litigation. 

We are looking for someone who is passionate about using the law to advocate for the rights of, and directly improve the lives of, families in poverty. The ideal candidate will be a solicitor (E&W qualified) with experience of conducting public law litigation and legal aid (publicly funded) work. You will be able to supervise the casework of colleagues, such as CPAG’s junior or trainee solicitor(s) and welfare benefit advisers. You may have experience of working with clients in vulnerable situations or with additional needs, for example, survivors of domestic abuse, refugees, disabled people or children and young people.

We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack. 

We welcome applications on a secondment basis.

For more information about this post and to apply download the Supervising Solicitor - Public Law (Interim)

Job Description

Job Title: Fundraiser - Volunteer Board Fundraising

Directorate: Engagement & Fundraising (Philanthropy & Partnerships)

Team/Department: Volunteer Board Fundraising (Supporter Led Fundraising)

Location: Wales (home based or hybrid)

Salary: £31,171 - £36,631 dependent on experience

Date last amended: January 2026

Context and Background

The NSPCC relies on voluntary income for the majority of its work to keep children safe,

prevent abuse and ensure every child has a voice. To secure long -term sustainability, the

charity has reshaped how it engages supporters through the Engagement and Fun draising

Directorate. Within this, the Philanthropy and Partnerships Department brings together

high -value audiences and supporter -led income. The Volunteer Board Fundraising team

leads income generation through regional and national volunteer boards , volunteer -led

fundraising initiatives and delivery of special events through our high value event

committees . These activities play a vital role in maximising sustainable income, engaging

senior volunteers, and supporting long -term supporter relationships.

The volunteer boards are made up of influential and successful senior stakeholders who feel

passionately about the NSPCC and volunteer their time to help the NSPCC generate income

and awareness. They employ a range of fundraising techniques to reach their goals focus being to use their networks and influence to secure income generating opportunities

via events, corporate partnerships and major gifts from individuals.

– their

This role will support , and lead the growth and development of, the s uccessful Wales

Fundraising Board which has been established for over 25 year s, initially as the NSPCC Full

Stop Appeal Board for Wales. The board has helped to lead and organise balls and dinners ,

overseas fundraising challenges and a variety of events in Wales and the rest of the UK. The

board’s ‘Building Brighter Futures’ appeal secured funding to build the NSPCC’s d edicated

Wales hub in Cardiff , Diane Engelhardt House , opened in 2010. The key focus of the current

board is to support the raising of over £1m annually from a range of supporter audiences

and promote the NSPCC across Wales by organising events (both fundraising and

engagement), establishing new contacts - primarily high net worth individuals and corporate

partners - and supporting the delivery of NSPCC services including recruitment of

volunteers and supporting access to NSPCC services.The team works closely with colleagues in Philanthropy and Partnerships (corporate

partnerships , major gifts, trusts and statutory ), Public Engagement (marketing, brand,

digital), and Fundraising Operations (data, compliance, finance, procurement) to ensure

volunteer fundraising is integrated into supporter journeys, delivers excellent experiences,

and achieves strong ROI.

The role of the Fundraiser is to cultivate and steward key relationships and deliver special

projects across the volunteer board and their network to deliver against annual income

plans .

Job purpose

• To contribute towards the delivery of sustainable income through the Wales

Fundraising Board

• To contribute towards the delivery of annual income and engagement plans,

ensuring volunteer activity is high -quality, compliant, and supporter -centric

• Build and manage relationships with senior volunteers and board members,

maximising long -term support and value

• Provide operational support and management of volunteer partnerships & projects

Key relationships - Internal

• Member of the Volunteer Board Fundraising team

• Reports to a Fundraising Manager, Volunteer Board Fundraising

• Works with colleagues across Philanthropy & Partnerships, including Corporate

Partnerships, Major Gifts , Trusts and Statutory and Supporter Relationship

Fundraising.

• Member of the Wales Leadership Group, supporting the Assistant Director for

Wales and other Wales -based colleague s and teams.

• Collaborates with Public Engagement (marketing, brand, digital) to support

volunteer fundraising campaigns and engagement

• Works with Fundraising Operations (data, compliance, finance, procurement) to

ensure processes are efficient and compliant

Key relationships - External

• Volunteer board chair, members and regional ambassadors including Wales

Fundraising Board members and senior advocates

• NSPCC’s Trustee for Wales

• Senior supporters and networks (individuals and organisations ) engaged through

volunteer -led activity

• Agencies, venues and suppliers supporting volunteer fundraising

• External peers and networks within the volunteer fundraising secto rMain duties and responsibilities

Contributing to Volunteer Partnerships Strategy and Income

• Contribute to the delivery of the Volunteer Partnerships annual business plan to

maximise net income and long -term value through the volunteer boards

• Support the Wales Fundraising Board and their networks , ensuring their fundraising

and engagement delivers sustainable income and long -term value

• Lead on delivery of specific fundraising projects .

• Support a portfolio of fundraising and stewardship events led by the Wales

Fundraising Board to engage with new and existing supporters both in and outside

of Wales.

• Contribute to KPIs for income, supporter experience and ROI, addressing risks and

identifying opportunities for growth

• Lead on the delivery of business cases for new volunteer -led initiatives by the Wales

Fundraising Board

Managing Volunteer Relationships

• Steward senior volunteers and board members, ensuring they feel supported,

inspired and connected to the NSPCC’s mission

• Provide tools, resources and guidance to volunteers to support their fundraising

and advocacy

• C arry out research through a range of sources, to contribute to proposals, donor

strategies and fundraising communications.

• Develop and create engaging materials for external audiences

• Ensure compliance with NSPCC policies, fundraising regulations and best practice

in all volunteer -led activity

Collaboration and Centre of Excellence

• Act as a centre of expertise for volunteer -led fundraising across the NSPCC

• Collaborate with colleagues across Engagement & Fundraising to embed volunteer

fundraising within wider supporter journeys and campaigns

Budgeting , Finance and Evaluation

• Contribute to the budgets for volunteer fundraising activity, whilst supporting the

Fundraising Manager to accurately monitor income and expenditure

• With the support of the Fundraising Manager , ensure accurate data capture and

reporting

• To provide financial administrative assistance to budget holders, including

processing invoices, placing orders, undertaking financial analysis, cash handling

and banking in line with NSPCC policies and procedures.Responsibilities for all Staff within the Income Generation

directorate

• To update databases and supporter information systems as directed, in line with

Data Protection legislation and NSPCC policy and procedures.

• To actively participate in regular department and team meetings, contributing to

strategy, discussions and decisions which will be beneficial to the Directorate and

wider NSPCC activities.

• To adhere to all the NSPCC’s standards, policies and procedures.

• To evidence an understanding of and commitment to the NSPCC’s values and

behaviours.

• To maintain an awareness of and comply with data protection regulations and

internal data protection policies.

• To be responsible for personal learning and development, to support the learning

and development of others and the whole organisation.

• To work in a manner that facilitates and encourages inclusion.

• To be proactive in identifying ways to improve personal and team performance

• To maintain an awareness of own and others’ Health and Safety and comply with the

NSPCC’s Health and Safety policy and procedures

• To take personal responsibility for keeping up to date with NSPCC work to

end cruelty to children, including securing updates on project and service developm

ents and general NSPCC news

• A commitment to safeguard and promote the welfare of children and young people

Person specification

1. Experience of building effective relationships through face to face interactions with

existing and new high -level individuals and/or organisations, leading to securing

fundraising income via long -term partnerships.

2. Commercially minded; ability to apply commercial knowledge and understanding to

fundraising partnerships ensuring that NSPCC activity has a competitive edge in

the market place. NSPCC fundraising activity must be appealing and commercially

viable.

3. Exceptional project management skills; ability to see a project through from start to

finish, reaching a desired income target. Must have meticulous planning skills and

show great attention to detail. Must be self -motivated and highly proactive.

4. Target driven with proven financial management and reporting skills, including

accurate budgeting and contingency planning. A track record of achieving financial

and departmental objectives.5. Knowledge of corporate social responsibility and individual philanthropic

motivations and current trends in high value and corporate fundraising across the

UK.

6. Excellent written and verbal communication skills to deliver fundraising pitches,

ideas and project updates to a range of audiences in a clear, inspiring and confident

way.

7. Able to work harmoniously with internal colleagues across teams to achieve joint

objectives. Working collaboratively; demonstrating an understanding of other

team’s goals and priorities. Able to negotiate successfully with others to achieve a

desired outco me.

8. Ability to organise and plan own work, juggle competing demands, manage projects

and establish clear timelines and priorities in order to meet agreed objectives.

9. Proven ability to demonstrate initiative and creativity.

10. Experience of provided.

a fundraising CRM package is desirable but not essential; training

The ability to engage this role .

in communications using the Welsh language is also desirable in

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes

safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and

thorough process of obtaining, collating, analysing and evaluating information from and

about candidates to ensure that all persons appointed are suitable to work with children and adults.

our

The recruitment and selection of our people will be conducted in a professional, timely

and responsive manner and in compliance with current employment legislation, and

relevant safeguarding legislation and statutory guidance .Our principles:

• Always seek to recruit the best candidate for the role based on merit including their

skills, experience, motivation and competencies. Our robust recruitment and

selection process should ensure the identification of the person best suited to the

role and th e organisation .

• C ommitted to diversity and equality of opportunity and will interview all applicants

(internal and external) who self -declare at application as having a disability and who

meet the minimum requirements in the person specification of the vacancy they are

app lying for.

• We will make reasonable adjustments at all stages of the recruitment process in

order to enable successful candidates who declare disabilities to start working or

volunteering their time with us.

• Any current member of staff or volunteer who wishes to apply for vacancies and is

suitably qualified will be considered and addressed fairly and objectively based on

their merit.

• As an organisation committed to safeguarding, we will ensure all under 18’s joining

the organisation will have ongoing risk assessments to ensure their role and

activities are safe and appropriate.

• All documentation relating to candidates will be treated confidentially in accordance

with the GDPR legislation.