Face to face fundraising manager jobs
Contract Type: Fixed Term 12 months
Location: Any of our King's Trust locations (Will require travel across the UK to King's Trust centres and delivery spaces and at least three days a week in a centre)
Interviews and Assessment: Monday 10th August 2026
Help turn ambitious plans into real opportunities for young people.
At The King’s Trust, we are working on new ways of supporting young people into employment in a challenging world – and we need someone to help us make this happen across the UK. Someone who can bring people together, cut through complexity, and build the right foundations so great ideas turn into real impact.
As our Delivery Mobilisation Lead, you’ll be that person - taking new opportunities and ideas and turning them into something teams can actually deliver on the ground. That means shaping how things will work, getting the right people aligned, spotting risks early, and making sure everything is in place so we can deliver meaningful impact from the moment we start delivery.
This is an exciting opportunity to shape how new employment opportunities are launched, driving consistency, quality and real impact at scale across the UK. You'll work closely with colleagues across delivery, programme design, fundraising and finance to ensure programmes are delivered effectively, giving young people access to the support, skills and opportunities they need to thrive.
This is a great role for a leader who enjoys building things from the ground up, improving our offer to young people, and seeing their efforts translate into real-world impact at scale.
In this role, you'll:
- Lead the mobilisation of new programmes and opportunities, turning strategy into successful delivery.
- Bring teams, partners and stakeholders together to drive alignment and results.
- Identify and solve challenges, often at pace, to enable us to be successful
- Use insight, feedback and data to continuously improve delivery.
- Build confidence and capability across teams as they adopt new ways of working.
We're looking for someone who:
- Has experience launching programmes or services from planning through to delivery.
- Is an exceptional organiser who can manage multiple priorities and deadlines.
- Can influence and engage senior stakeholders with confidence.
- Enjoys solving problems and driving continuous improvement.
- Is passionate about creating opportunities for young people.
If you're excited by the challenge of being part of our mission to end youth unemployment, making a lasting difference to young people's lives — we'd love to hear from you.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Delivery Mobilisation Leads?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Delivery Mobilisation Leads!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Brightside is the UK’s leading and safest online mentoring provider, with 23 years’ experience in delivering personalised and flexible online mentoring to young people. We exist to connect young people facing barriers with relatable role models so they can make confident and informed decisions about the future. Our flexible technology gives young people a mentor in their pocket, on their own schedule, to support their next steps.
The Data and Insights Manager will be responsible for monitoring and evaluating quality and impact across our mentoring programmes. The postholder will work closely with the Programmes Team to embed impact in project design and to produce evaluations that assess the impact of mentoring against our theory of change outcomes. The postholder will complete data analysis and evaluation reports for individual mentoring programmes as well as our whole portfolio to present our impact at an aggregate level. The postholder will produce organisation wide impact reports for external publication and work closely with the senior management and leadership teams to demonstrate and celebrate our impact. This is a varied role, suited to candidates interested in using data and insights to improve processes and articulate impact to a wide range of audiences.
Responsible for
- Championing and quality assuring our theory of change, ensuring that programmes are designed with impact at the centre and within the frameworks that will give us the most robust data sets
- Quantitative data analysis for individual programmes and our portfolio of mentoring programmes as a whole, clearly presenting our impact against our outcomes
- Qualitative data analysis of mentoring messages, written feedback and focus groups/1:1 interviews
- Producing high quality evaluation reports for individual programmes, including recommendations for future iterations
- Producing organisational impact reports and blogs/posts, to present our impact to external audiences
- Creating and maintaining PowerBI dashboards to present live impact data
- Proofing and testing baseline and exit surveys to ensure accuracy of questions and survey logic across our portfolio
- Overseeing our data collection tools and upskilling the team to use them effectively/accurately
- Overseeing our external communications to ensure regular sharing of case studies and impact stories through our comms and marketing (social media, newsletters etc.)
- Conducting focus groups and interviews and writing up case study stories Ensuring that all data collection is accurate and in line with our policies
- Annual data uploads to HEAT and monitoring our HESA return
Please download the job description document and read the essential criteria and application instructions carefully. Applications without a cover letter will not be considered.
Our mission is to help young people make confident and informed decisions about their future

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Difference is seeking a Director of Engagement and School Partnerships to grow our traded relationships with schools and sector partners, and build the systems and team to deepen impact at scale.
This senior role ensures partnerships, delivery and learning work as one coherent cycle from first contact to long-term partnership.
Key Responsibilities
- Grow traded relationships : build and convert a pipeline of trusts and LAs into our programmes
- Build a sequenced pipeline :turn engagements from press and events into a journey towards deeper work
- Design the partner journey :map and improve from first contact through onboarding and renewal
- Develop CRM and systems :track relationships and income with discipline
- Org-wide leadership :senior ambassador and leadership team member
About The Difference Every day, 5,500 children are suspended from England's schools, doubling their NEET likelihood by 24. The Difference tackles this through whole school inclusion training leaders, researching what works and turning insights into policy. Our vision: lost learning falling nationally by 2030.
About You: Essential
- Shared values and commitment to the children most affected by lost learning
- Credibility with schools, trusts and local authorities
- Experience designing end-to-end partner journeys
- Hitting income targets while staying honest about quality
- Knowledge of school improvement or inclusion to work with programme experts
- Building routines that help a team deliver consistently
- CRM or pipeline experience to drive decisions
- Managing relationships :expectations, risks and progression
- Strategic judgement :balancing delivery against long-term value
- Managing people and building a culture of clarity, care and accountability
- Critical friend in a senior team
Desired
- Background in partnerships, engagement, account management or business development
- Experience scaling a programme while protecting quality
- Experience building business cases for school-sector audiences
- Experience designing renewal or progression models
- Experience with schools, trusts, LAs or education charities
- Insight into children affected by exclusion, poverty or SEN
Please see the attached Job Description for full details. We are committed to building a diverse team and encourage applications from under-represented groups. All applications assessed with names and protected characteristics redacted.
The Difference exists to improve the life-outcomes of the most vulnerable children by raising the status and expertise of those who educate them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Partnership Marketing Officer.
Reporting To: Partner Marketing Manager.
Salary Range: £30,000 - £34,000.
Contract Type: Permanent.
Location: Hybrid – London.
Hours/Days per week: 35 working hours per week, Monday – Friday, 9am – 5pm.
About Felix
We bring people together to rescue, repurpose, and share surplus food that would otherwise go to waste, turning an environmental problem into a social opportunity.
Together with 16 other independent charities, 26,000 volunteers, and thousands of partners, we are the UK’s food rescue network, supporting 1.5 million people across the country.
We‘re about fuller plates, fuller communities, and fuller lives.
Purpose of the Role
Support the delivery of Felix’s partner marketing activity by coordinating campaigns, creating engaging content, managing partner communications, and ensuring smooth collaboration across fundraising, food and produce partnerships, communications, and digital teams.
Reporting into the Partner Marketing Manager, The Partner Marketing Officer will play a key supporting role in bringing partnerships to life through co-branded campaigns, storytelling, and marketing materials that strengthen relationships with corporate partners, increase brand visibility, and demonstrate the impact of Felix’s work.
This is an exciting opportunity to join an established and growing marketing team following the launch of our new brand, Felix, and help drive its growth through high-impact partner marketing campaigns.
This role is ideal for someone who is highly organised, creative, collaborative, and passionate about using marketing to support meaningful social impact.
You’ll play a key role in ensuring campaigns are delivered smoothly, creatively, accurately, and in line with brand standards.
Key Responsibilities
Campaign and Partner Marketing Support
- Coordinate day-to-day delivery of partner marketing activity across key corporate partnerships, food, produce, fundraising ensuring projects are delivered on time and to a high standard.
- Manage campaign timelines, approvals, and incoming requests to ensure smooth delivery
- Support the development of messaging frameworks and partnership communications tailored to different partner audiences and regional requirements.
- Coordinate with external agencies, freelancers, and internal stakeholders to deliver campaign assets, video content, and partnership materials.
- Coordinate filming and photography, including briefing and overseeing shoots
- Assist with the creation and rollout of co-branded marketing campaigns with corporate and food partners.
- Help maintain consistency across all partner communications in line with Felix’s brand guidelines and messaging.
- Support seasonal campaigns, awareness moments, and key partnership activations.
- Assist in managing marketing requests from internal stakeholders and external partners.
Content Creation and Storytelling
- Develop partner marketing briefs and supporting assets for use across email, social media, digital, and campaign activity, working closely with the External Affairs teams who lead channel delivery.
- Work collaboratively with the Content and Case Studies team and frontline charities to help shape capture and steer the development of impact stories, testimonials, and partner content that showcase the value of partner support.
- Support the Brand, Communications, and Digital teams in producing partner-facing content and campaign assets.
- Assist with briefing freelancers, designers, agencies, and video production suppliers where required.
- Help coordinate the development of toolkits and co-branded materials for partners.
- Support the adaptation of content and messaging for regional and partner-specific audiences.
Internal Collaboration
- Act as a day-to-day contact for internal teams on partner marketing activity.
- Support collaboration between the Food, Fundraising, Produce and External Affairs team to ensure joined-up delivery.
- Coordinate internal approvals for marketing assets and communications.
- Maintain organised records of campaign assets, partner materials, and marketing plans.
- Contribute ideas and insights to improve partner engagement and campaign effectiveness.
Partner Relationship Support and Reporting
- Provide responsive and professional support to external partners on marketing-related requests.
- Assist with campaign reporting, monitoring engagement and performance metrics.
- Help gather campaign results, case studies, and impact data for internal reporting and partner stewardship.
- Support budget tracking and administrative processes for partner marketing activity.
- Monitor marketing activity and identify opportunities to increase partner visibility and engagement.
- Build strong working relationships with internal teams, external agencies, and corporate partners to support seamless campaign delivery.
- Champion brand consistency, ensuring accurate use of messaging, tone of voice, and visual identity
Essential
- Experience in a marketing, partnerships, communications, fundraising or fmcg support role.
- Strong written communication and copywriting skills and proofreading ability
- Excellent organisational skills with the ability to manage multiple projects and deadlines.
- Experience supporting marketing campaigns across digital and offline channels.
- Excellent attention to detail, ability to follow and impose brand guidelines, with a commitment to quality control
- Confident working collaboratively across teams and with external stakeholders.
- Excellent interpersonal and relationship management skills
- Ability to manage multiple partner accounts and priorities concurrently
- Passion for Felix’s mission and values.
Recruitment timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity. Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



The client requests no contact from agencies or media sales.
Community Fundraiser
The Gurkha Welfare Trust | Salisbury | £26,500 - £31,500 | Maternity Cover
A varied, people-facing community fundraising role at a cause that genuinely matters, ideal for someone earlier in their fundraising career who wants real responsibility from day one.
The Gurkha Welfare Trust has supported Gurkha veterans and their families in Nepal for nearly 60 years. Gurkhas have served in the British Army for more than 200 years as soldiers of extraordinary courage, loyalty, and bravery. When their service ends, we make sure they are not forgotten. We deliver financial aid, medical support, clean water, education and housing through 21 Area Welfare Centres in Nepal and India, supported by a passionate UK fundraising team based in Salisbury.
The opportunity
This is a brilliant role for someone who thrives on variety. You will be at the heart of the Trust's community fundraising programme, supporting individuals and groups raising money on our behalf, managing our presence at events like Armed Forces Day and country shows, coordinating volunteers, and helping to grow a programme that is actively expanding its national reach.
It is a fixed-term maternity cover role of at least one year, with the option to extend. The team is experienced, ambitious and supportive and this is an exciting time to be joining, with a new strategy driving real growth.
What you'll be doing
- Supporting community fundraisers - individuals, groups and volunteers - with materials, guidance and stewardship
- Managing the Trust's attendance at appropriate third-party events including Armed Forces Day and country shows engaging with supporters
- Recruiting and coordinating volunteers, helping them champion the Trust in their local communities
- Working with the Communications team to promote community fundraising across digital and social channels
- Monitoring income, reporting on KPIs, and analysing fundraising activity against budget to improve results
- Helping to develop new initiatives and set up accessible sign-up processes
What we're looking for
- Excellent communication skills; warm, confident and clear, whether on the phone, in writing or face to face
- Strong organisational skills and the ability to juggle multiple priorities without dropping the ball
- A proactive, can-do attitude and genuine enjoyment of working with people
- Willingness to work some evenings and weekends for events (TOIL provided)
- Full UK driving licence
- Proficient in IT, particularly Microsoft Office applications
- Previous experience in the charity sector or in community/event fundraising is desirable
What's on offer
- £26,500 - £31,500 depending on experience
- Up to 10% employer pension contribution
- Enhanced maternity and paternity pay
- 25 days annual leave plus Bank Holidays
- Hybrid working from our Salisbury office
- TOIL for additional hours worked at events
- 24/7 Employee Assistance Programme and free on-site parking
Location: Salisbury, Wiltshire (hybrid)
Salary: £26,500 - £31,500 depending on experience
Contract: Minimum 1-year fixed term (maternity cover, option to extend)
Hours: Full-time, 37.5 hours per week (TOIL for evenings/weekends)
Deadline: Midday on Monday, 20 July 2026
Interested? We'd love to hear from you.
Formal application is via CV and supporting statement (max 1 page) outlining why you are interested in this role and how you fit the person specification.
In the first instance, please send your CV to Philippa at Charity People - - if your CV matches what we're looking for we'll be in touch with the full candidate pack and lots more details.
Closing: midday on Monday, 20 July 2026.
We sometimes close roles ahead of the deadline when we find the right person. Don't sit on it, apply early.
Interviews: We will be holding interview as/when suitable applications are received.
A note on AI: we embrace new ways of working, but your application should be authentically yours. Feel free to use AI to organise your thinking if it helps, but we want to hear your voice, your experience, and what genuinely draws you to this role.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform us if you require any assistance or adjustment to help ensure the application process works for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Hackney CVS is looking for a Development Manager to lead our Organisational Development work and strengthen support for the voluntary and community sector (VCS) across Hackney and the City of London.
This is a key role, overseeing a small team and shaping a high-quality, responsive offer of training, advice and capacity building for local organisations. You will work closely with VCS groups of all sizes, building trusted relationships and ensuring our support reflects the realities they face.
You will also connect insight from the sector with funders, partners and stakeholders, helping to improve access to resources and opportunities. Working across Hackney CVS, you will collaborate with colleagues to ensure our work is joined up, impactful and aligned with organisational priorities.
We are looking for someone with strong experience in organisational development within the VCS, with the ability to lead, build relationships and think strategically. A commitment to equity, diversity and inclusion is essential, particularly in supporting organisations led by and working with underrepresented communities.
If you’re interested in this exciting opportunity to shape how infrastructure support is delivered locally, we’d love to hear from you.
The role is offered for 3 days a week, on a 12 month fixed term basis, with the potential for extension subject to funding.
We support voluntary and community sector (VCS) organisations in Hackney and the City of London.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Strategic Partnerships Manager
Are you ready to take on a new challenge at a leading UK charity and help make a real difference for brain tumour patients and their families?
One in three people in the UK knows someone affected by a brain tumour. Brain Tumour Research is determined to change this. We are the only national charity focused on finding a cure for all types of brain tumours.
We are campaigning to increase the national investment in research to £35 million per year and funding sustainable Centres of Excellence across the UK.
Since the Charity was launched in 2009, we have invested £37.5 million in research into brain tumours, supporting game-changing science that with benefit patients in years to come. We are the leading voice of the brain tumour community, influencing governments and larger charities to invest more in this devastating disease.
Our last financial year was our most successful fundraising year to date, and we’re building on that momentum and looking ahead with ambition. We are now searching for passionate people to help us achieve the next steps on our journey to get closer to a cure.
We are recruiting for a Strategic Partnerships Manager to join our team. This role will play a crucial part in the Income Generation and Development team and support the wider charity to achieve our strategic aims.
- Are you passionate about making a difference for brain tumour patients and their families?· Would you like to work for an innovative and influential UK medical research charity?
- Do you live within a commutable distance from Milton Keynes?
- Do you have proven experience in fundraising, partnerships or philanthropy roles?
If you answered yes to these questions and you’re ready to take the next step in your career, we’d love to hear from you.
To learn more about this position, the required skills and experience, and the Charity, please read our Recruitment Pack.
We look forward to receiving your application.
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face-to-face second interview, held at our head office in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
Closing Date: 26th June 2026
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Drive meaningful change for disabled children while building your career in corporate partnerships. This role offers the chance to secure major new business partnerships that directly fund life-changing equipment for children who need it most.
Location: Remote with 3 days in the office per month
About Newlife
As one of the UK's leading charities providing essential specialist equipment to children with disabilities, Newlife is dedicated to making life better - for the families we serve, and for the people who help us to make that happen.
Through grants and emergency equipment loans, we ensure children get the vital equipment they need, when they need it, while our free nurse helpline offers crucial support and information. Our campaigns help to give children with disabilities and their families a voice, advocating for change to benefit the families we serve.
Across the whole of Newlife, our teams are crucial to our success – it's not just a job; here you'll be helping us to change lives every day.
Disclosure and Barring Service (DBS) checking may be necessary for this role.
What You'll Be Doing
You'll drive sustainable income growth through acquiring new corporate partners and managing existing supporters. This role focuses heavily on proactive business development, working with our stock donation team to identify, approach and secure new corporate supporters.
New Business Development:
- Develop and deliver a corporate new business strategy to secure significant income growth
- Identify, research and prioritise prospective corporate partners aligned with Newlife's mission
- Build and manage a strong pipeline across retail, logistics, manufacturing, professional services and consumer brands
- Generate opportunities through networking, outreach, referrals, events and LinkedIn engagement
- Lead on preparing tailored pitches, proposals and presentations
- Conduct face-to-face and virtual meetings with senior decision-makers including CSR, ESG, HR, marketing and executive teams
Partnership Types:
- Charity of the Year
- Strategic partnerships
- Cause-related marketing
- Employee fundraising
- Sponsorship and payroll giving
- Corporate volunteering
- Gifts in kind
Account Management:
- Manage and develop a portfolio of corporate partners to maximise long-term value
- Deliver excellent stewardship and relationship management
- Create impactful partnership plans and reports demonstrating social impact
- Identify opportunities to grow existing partnerships through multi-year agreements
Performance Management:
- Deliver agreed income and KPI targets for corporate fundraising
- Maintain accurate pipeline forecasting and reporting
- Monitor ROI and ensure partnerships deliver strong value
What We're Looking For
Essential Experience:
- Proven experience in corporate fundraising, sales, business development or account management
- Strong track record of securing new business and achieving income or revenue targets
- Excellent relationship-building and influencing skills
- Confident presenter with strong written proposal and pitch-writing abilities
- Commercially aware with ability to identify mutually beneficial partnership opportunities
- Highly organised with strong pipeline and project management skills
- Self-motivated, proactive and results-driven
- Passionate about improving outcomes for disabled children
Essential Skills:
- Strategic thinking and communication
- Negotiation and relationship management
- Resilience and persistence
- Commercial awareness and collaboration
- Initiative and creativity
Desirable:
- Charity sector experience
- Knowledge of CSR, ESG and corporate giving trends
- Experience using CRM databases such as Salesforce, Raiser's Edge or Donorflex
- Existing network of corporate contacts
If you're ready to build meaningful partnerships that change children's lives while advancing your career, we'd love to hear from you. Apply now to join our mission.
The UK’s largest charitable provider of specialist equipment for disabled children.


Contract Type: Maternity Cover 12 months
Location: London (Flexible working with a minimum of 2 days in the office)
Interviews: Monday 13th July 2026
Help Grow our Individual Giving Programme to Support Young People
Every day at The King's Trust, we help young people build the confidence and skills they need to succeed. Behind every life-changing opportunity is a supporter who believes in their potential.
We're looking for an experienced and creative fundraiser to help grow and run the daily management of our Individual Giving programme, inspiring more people to support our work and become loyal, long-term champions of young people across the UK. The Individual Giving Manager is a maternity cover role for one year, starting September 2026.
You'll lead the development and delivery of engaging fundraising appeals across digital and offline channels, creating exceptional supporter experiences that encourage one-off donors to become regular givers. Working closely with colleagues across Fundraising and Brand and Marketing, you'll use data insight, creativity and organisational skills to build meaningful supporter journeys and maximise engagement.
You'll manage campaigns from concept through to evaluation, monitor performance against targets and budgets, and ensure all activity meets fundraising and compliance standards. You'll also support the development of our Individual Giving and Legacies Executive and contribute to a collaborative, inclusive team culture.
What you'll bring
- Experience of delivering successful individual giving or direct marketing appeals.
- Strong project management skills, with the ability to manage multiple priorities and stakeholders.
- Confidence using data and insight to drive performance and improve supporter engagement.
- Excellent written and verbal communication skills, with a flair for inspiring action.
- Knowledge of fundraising compliance and supporter stewardship and journeys best practice.
- A passion for helping young people and communicating the impact of our work.
If you're excited by the opportunity to combine creativity, data and purpose to grow supporter engagement and income, we'd love to hear from you.
Join us and help more young people build brighter futures.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Individual Giving Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Individual Giving Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Men are dying too young – and it doesn’t have to be that way.
Around the world, men are facing a health crisis: prostate cancer, testicular cancer, poor mental health and suicide. At Movember we’re on a mission to change the face of men’s health by making it easier for men to talk, act and live longer healthier lives.
Every project, every campaign, every idea adds up to real change. You’ll be part of a purpose-fueled crew who believe making an impact and having fun should go hand in hand. Your mission is calling.
DO GOOD. Work for Movember.
Your Mo-Mission (should you choose to accept it):
As our Events & Office Manager, you'll lead the delivery of Movember UK's events program while ensuring our London office runs smoothly and effectively. From fundraising events and stakeholder activations to workplace experience and operations, you'll play a key role in helping us change the face of men's health.
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Lead the planning and delivery of Movember UK's annual events program, including fundraising, awareness and stakeholder events.
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Manage events end-to-end, from briefing and budgeting through to delivery and post-event evaluation.
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Source and manage venues, suppliers, catering, AV and event logistics.
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Build guest lists, coordinate invitations and ensure the right stakeholders are engaged.
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Develop event timelines, run sheets and risk assessments to ensure seamless execution.
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Partner with Fundraising, Marketing, Programmes and Policy teams to deliver impactful events.
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Identify opportunities to enhance existing events and develop new fundraising and engagement initiatives.
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Manage event budgets, track expenditure and report on outcomes.
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Oversee the day-to-day running of the London office and provide leadership to the Events & Office Executive.
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Manage office suppliers, facilities, maintenance and workplace services.
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Support onboarding, offboarding and staff experience initiatives.
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Maintain office budgets, health & safety compliance and workplace standards.
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Support operational projects and provide assistance to the Country Director and leadership team as required.
No Moustache Required - but the following are:
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A minimum of 5 years' experience delivering events end-to-end across fundraising, corporate, community, charity or commercial environments.
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Proven experience managing event budgets, suppliers, venues and logistics simultaneously.
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Experience delivering events for a range of audiences, from small stakeholder gatherings through to large-scale activations.
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Experience managing office operations, facilities or workplace services.
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Experience developing event plans, run sheets, risk assessments and post-event reporting.
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Experience using project management tools such as Asana or similar platforms.
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Ability to work occasional evenings and weekends in line with the events calendar.
Not Mission Critical - but for extra bonus points:
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Experience working within a charity, fundraising or purpose-led organisation.
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Experience managing or mentoring a direct report.
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Experience securing or managing event sponsorships.
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Experience using Salesforce or another CRM platform.
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Knowledge of health & safety requirements relating to events and office environments.
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Relevant qualifications in events, hospitality, business or a related discipline.
A Couple More Things:
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This role is based in our London office and requires a regular in-office presence of at least 3 days per week.
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We will review applications as they are received and encourage interested candidates to apply as soon as possible. This advertisement will close once we have received a sufficient number of applications. To apply, simply submit your CV. No cover letter is required.
GOOD CAUSE:
Working for Movember, you’ll help turn ideas (and moustaches) into millions for men’s health. Every bit we raise changes the face of men’s health by funding research, improving treatments, and supporting programs that help save lives.
We’re even shaping government policies on men’s health worldwide. By meeting directly with lawmakers, and helping them understand how more investment on men’s health benefits not just men, but all the communities they serve.
GOOD VIBES:
We love weekends. That’s why our Fridays finish early for nine months of the year. But we also love our office vibe. Because here, it always feels like something big is about to happen. Be it an office-wide surprise birthday party (with cake!) or an open invite for all to hit the pub.
Come the hairy season, the energy cranks up. We’re talking celebrity visits. Live stunts on-site for TV and radio. And when we hit a fundraising milestone, the office gong might even go off. But, for those who prefer calm, no probs: hybrid working means you work where you feel best.
GOOD CREW:
Spoiler alert: we’re a no-ego, all-impact crew. That means everyone gets a say, from new starters to those leading the charge. Collaboration over hierarchies, curiosity over rigid process. And it’s true across all our offices worldwide. We work as one, sharing expertise and celebrating wins. All in the name of making the biggest impact across the globe. United, we Mo.
We offer:
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Hybrid/Flexible working – we offer our team a split of home and office working
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13 weeks paid Parental Leave and 6 weeks annual leave
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Health Cash Plan – to support the costs of everyday healthcare needs (dental, optical, wellbeing)
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An Employee Assistance Programme offering face to face counselling, plus legal and financial support
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A fun stimulating and collaborating culture, with company events
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Service awards after 3, 5 and 10 year
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Committees to join – Culture team, Equity Diversity & Inclusion
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Bike to work scheme
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Half day Fridays for 9 months of the year
Being different is how we started. And it’s also helped us raise $1 billion for men’s health. So, we know the power of diverse experiences, skills and perspectives.
Movember is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience and knowledge, ensuring all applicants are treated fairly.
Do you want to DO GOOD?
If so, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Charity People is delighted to be partnering once again with Maudsley Charity to recruit an External Affairs and Influencing Manager.
A hugely exciting new role within the charity, the postholder will work across media, external affairs and influencing to engage with key stakeholders, boost the charity's profile, and promote learning and adoption of the solutions the organisation funds. You will be responsible for sharing evidence and learning in order to influence the people who fund, adopt and commission mental health care and services, and will work closely with the CEO to increase engagement with policy work which the Maudsley Charity undertakes through it's work in coalitions.
External Affairs and Influencing Manager
Contract: Full time, permanent role
Salary: £48,000 per annum
Location: Hybrid role between home and London office, with two days per week in the Denmark Hill office
Closing date for applications: 9am on Tuesday 28th July
First round interviews will be held remotely on: Thursday 13th August
Second round interviews will be held in person on: Thursday 20th and Friday 21st August
About Maudsley Charity
Maudsley Charity funds and supports clinical, academic, and community partners to ensure that everyone experiencing mental illness can access the right care, while using insights from their work to drive wider improvements across the UK.
Recognising the profound impact of mental illness and the inequalities in access, experience, and outcomes - particularly those linked to social deprivation and racism - the organisation focusses on addressing gaps in care.
With an approach that combines evidence, lived experience, and a commitment to equity, the organisation backs impactful, evidence-based solutions, ensuring services are shaped by real-world insight, and prioritising support for those most underserved to drive improvements that benefit all.
About the role
This is a core role within the organisation's influencing strategy, and your primary responsibilities will include:
External Affairs & Influencing:
- Develop and deliver influencing plans to promote adoption of effective mental health care initiatives being funded by the charity
- Develop productive relationships with key stakeholders (journalists, NHS trust leaders, ICBs, ICSs, VCSE orgs) to gather intelligence and shape strategy to inform the charity's positioning
- Lead the charity's thought leadership development providing strategic advice to senior leadership on political, NHS and mental health policy developments
- Strengthen the charity's role in mental health policy and advocacy coalitions, by contributing to collaborative advocacy, media and communications outputs
- Lead the charity's response to government mental health care consultations and calls for evidence
- Monitor funder sector trends and conversations, and actively seek out opportunities for the charity to strategically engage and influence by sharing learning from its grant making practice
Media management
- Develop and implement integrated external affairs campaigns that support the charity's influencing work
- Create persuasive materials, including press releases, op-eds, spokespeople briefings, comment pieces, and digital content and pitch to relevant outlets
- Maintain and grow relationships with journalists, broadcasters and sector media to secure relevant high-quality coverage of the charity's activities, grant holders and their projects
- Act as first point of contact for media enquiries, managing proactive and reactive press activity
- This role is expected to grow and develop and the postholder will be fully supported from across the organisation as the position evolves, within an organisation that offers a friendly, values led culture.
We would love to hear from individuals with the following skills and experience:
- Demonstrable track record of developing and implementing successful influencing strategies in the mental health sector
- Experience of stakeholder management within mental health care, including NHS Trust leaders, Integrated Care Boards, commissioners and senior clinicians, and with academics and researchers
- Strong experience in media relations, including briefing senior spokespeople, drafting press releases, media handling, and securing media coverage with a good understanding of the needs and expectations of different outlets and publications
- Keen understanding of the NHS, mental health policy landscape, and the related environment, key stakeholders and sector drivers
- Understanding of the key components and considerations of successful external affairs media and influencing
- Understanding of the sensitivities around mental illness, including working in an empathetic manner with people with lived experience
- Understanding of Diversity, Equity and Inclusion principles and a commitment to apply them in your work and as an organisation
- Influencing skills including confidence and credibility in working with stakeholders,
- Communication skills and the ability to produce clear and effective communications and the ability to confidently and accurately represent the organisation externally
- Written and editorial skills including the ability to craft narratives for different external audiences and communicate the charity's work in press releases, articles, policy briefs
How to apply
Maudsley Charity is committed to building a diverse and inclusive team and strongly encourages applications from underrepresented backgrounds. We welcome applications from non-graduates.
Applications are managed via Charity People and involve a structured, anonymised process focusing on your experience and potential. Please send your CV to Alice at Charity People in the first instance.
Please see full job pack attached.
There is also an optional 'Ask Us Anything' Webinar via Zoom on Thursday 16th July at 12.30pm where the Maudsley staff will answer questions. Please get in touch with Alice if you'd like to register for this and she will send you the link.
Equal Opportunities monitoring
We ask that applicants complete our DEI monitoring form when submitting their CV for this role.
Maudsley Charity is an equal opportunities employer, and makes no discrimination on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex. Specifically, we will also oppose unfair discrimination of those with mental health issues.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Community and Events Fundraiser - Events Fundraiser
My Name’5 Doddie Foundation
At My Name’5 Doddie Foundation, we want to change the world. We believe motor neuron disease is not incurable. It’s just underfunded.
Building a community is at the heart of everything we do. Every conversation and every person has the potential to be a part of that community and bring us closer to a world free of MND
As our Events Fundraiser you will be crucial to achieving this. We’re looking for a passionate fundraiser who can turn local energy, events, and ideas into real impact.
You will be a crucial part of a dynamic team, working closely with our Senior Planning and Supporter Income Manager within the fundraising team. You will be a first point of contact for mass participation fundraising enquiries, build meaningful and lasting relationships and actively seek fundraising opportunities.
Our ideal candidate will have experience in relationship building with some fundraising, volunteering or events experience. You will have excellent communication and organisational skills, the ability to work in a fast-paced environment and be dedicated to improving people’s lives.
Job Description
The post holder will be the first point of contact and lead for third party mass participation activities and work within the fundraising team on other events as needed to assist in the delivery of our events programme. The broad responsibilities will be:
- Plan and oversee our growing third-party mass participation programme, alongside the Senior Manager
- Own the stewardship plans for everyone joining Team Doddie in one of these events, to make sure they love every minute of their challenge
- Build and maintaining strong fundraising relationships
- Work with our mass participation participants to help them achieve their fundraising targets.
- Help with the delivery and development of an exciting and busy events programme.
Key Responsibilities
Supporter-facing
- Providing outstanding supporter care as the key contact for fundraising event enquiries at the Foundation.
- Building strong networks and relationships with supporters to increase long term repeat support.
- Ensuring Foundation stewardship processes are followed throughout the supporter journey.
- Attending events to represent My Name’5 Doddie Foundation when appropriate.
- Deliver various event projects across the UK including but not limited to our presence at Great North Run, Edinburgh Marathon, Leeds Marathon and Loch Ness Marathon.
Operational
- Manage and maintain all mass participation registration platforms.
- Working with the Senior Planning and Supporter Income Manager to organise and deliver our presence at various non-mass participation events e.g. Melrose 7s
- Help with the creation of marketing plans for our events programme.
- Work with the Fundraising Administrator to create and send fundraising packs in a timely manner.
- Maintaining the Foundation’s supporter database and keeping their details up to date.
- Maintaining the fundraising calendar of activities and tasks.
- Create detailed event plans and conduct risk assessments.
- Set up and de-rig event equipment.
Supporter and Internal Comms
- Work with Communications team to co-ordinate regular social media activity and PR stories.
- Actively seek new third-party event opportunities for the Foundation.
- Work with our third-party suppliers and maintain good relationships with them.
- Ensure the CRM system is updated to maximise learning and supporter experience.
Skills and Experience
Essential
- Minimum 1 years’ experience in fundraising and/or event delivery.
- Experience using fundraising platforms e.g JustGiving, Enthuse, Give As You Live.
- Driver’s licence and access to a car.
- Excellent verbal and written communication skills.
- Proficient in use of Office 365 including Excel and Word.
- Experience using customer/donor databases.
- Experience in a customer service role.
- Excellent inter-personal and communications skills.
- Experience working in a busy, diverse team.
- Effective at building relationships with people
- Natural problem solver with the ability to prioritise and manage multiple tasks.
- Ability to use own initiative.
- Ability to manage time effectively.
- Comfortable to work with minimal supervision, but as part of a team.
- Professional and hard-working team member with a positive and collaborative work ethic.
- Desire to learn and develop a career in fundraising.
Salary – £27k-£32k
Duration – Full-time – 2 years fixed term
Annual Leave – 25 days (plus 8 days bank holiday)
Working Hours – 37.5 hours per week. Some weekend work will be required.
Location – Flexible. Hybrid if near to Edinburgh, but home-based also considered
About My Name’5 Doddie Foundation
Our vision is a world free of MND. We will leave no stone unturned in the relentless pursuit of this goal as we fund, guide and enable the smartest, most efficient MND research to catalyse a cure for motor neuron disease.
Since we were founded in 2017, we have committed over £23.5 million to world class MND research, funding dozens of research projects across our four funding programmes. This is only possibly through the generosity and determination of our supporters.
We are My Name'5 Doddie Foundation and we're absolutely committed to our goal: A World Free of MND



The client requests no contact from agencies or media sales.
Are you a strategic senior fundraiser with a track record of building influential relationships and securing significant philanthropic support?
The University of Oxford is seeking a Senior Development Executive to help secure philanthropic support for the Oxford School of Global and Area Studies (OSGA). This is a rare opportunity to build philanthropic partnerships that enable ground-breaking research, transformative student opportunities, and deeper understanding of the world's diverse societies, cultures, and regions including Africa, Asia and Latin America
Location: Oxford
Salary: Grade 8: £49,119 - £58,265 per annum, with a possible extension to £63,489 including an Oxford University Weighting of £1,730 per annum
Contract: Full-time, Fixed-term for 2 years
About Us
Spanning the historic streets of the "city of dreaming spires", the University of Oxford has been ranked the world’s leading university for ten consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Here, you’ll contribute to an organisation which delivers ground-breaking research that tackles global challenges - from advancing sustainability to pioneering healthcare solutions - and join a diverse, inclusive community that champions your wellbeing, development, and aspirations. Apply now to become part of our extraordinary legacy.
The University of Oxford's ambitious Oxford Excellence campaign is creating new opportunities to advance research, education and global understanding through philanthropy. As part of Development and Alumni Engagement, and working closely with the OSGA, you will help build philanthropic partnerships to support world-leading research, scholarship and teaching, deepening understanding of the societies, cultures and global issues shaping our interconnected world.
What We Offer
Working at the University of Oxford offers several exclusive benefits, such as:
- 38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.
- One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.
- A commitment to hybrid and flexible working to suit your lifestyle.
- An excellent contributory pension scheme.
- Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
- Access to a vibrant community through our social, cultural, and sports clubs.
About the Role
This is an exciting opportunity to play a key role in advancing one of the world's leading centres for research and teaching on global societies, cultures and international affairs. Through philanthropy, you will help enable research that informs policy, broadens understanding across cultures, and addresses some of the most pressing challenges facing communities around the world.
This role offers the opportunity to support some of OSGA's key academic priorities, including African Studies, Asian Studies and Latin American Studies, helping to secure philanthropic support for research and teaching that deepen understanding of diverse societies and cultures around the world.
Success in this role will come from your ability to build trusted relationships, develop compelling cases for support, and inspire philanthropic partnerships that advance both the priorities of OSGA and the wider ambitions of the Oxford Excellence campaign.
About You
- Proven success in securing major philanthropic gifts (high six-figure gifts) and managing relationships with high-value donors, trusts and foundations and stakeholders.
- Experience of delivering results within a target-driven environment.
- Ability to develop and implement major gift fundraising strategies.
- Outstanding written and verbal communication skills.
- Ability to manage multiple priorities and projects simultaneously.
- Strong interest in global issues and the ability to discuss them with confidence and credibility.
Sponsorship and Right to Work
This role meets the criteria for sponsorship under the Skilled Worker visa. The University will meet the cost of the Skilled Worker visa and NHS surcharge for applicants that require a visa.
Please let us know in your application if you require sponsorship.
Application Process
To apply, please upload:
- A covering letter/supporting statement
- Your CV
- The details of two referees
The closing date for applications is 12 noon on Monday 20 July 2026.
Interviews will take place on Tuesday 30 July 2026 and will be held face-to-face.
We raise funds in support of the University’s academic priorities, securing donations for all aspects of academic and student endeavour.



The client requests no contact from agencies or media sales.
Are you an enthusiastic digital fundraiser with experience of raising income for a charity by building relationships with both individual and corporate donors?
Staying Put is well known for the great care we take with clients and employees alike. We are experts in the domestic abuse field and we continue to develop exciting, new services that are breaking the mould of traditional service provision in this sector.
About the role
The focus of the role will be on digital campaigns and organising and promoting fundraising events to generate new income streams for the charity. These new income streams will allow us to move away from reliance on our core funding and enable us to diversify into areas necessary for us to aim for our strategic goal and reach more clients.
This role will work closely with the Digital Communications Manager and Service Managers to develop, lead and achieve buy-in on all campaigns and events.
The Fundraiser will build on relationships with existing donors and corporate sponsors and establish further networks of supporters, raising the profile of Staying Put and securing further funding.
Other areas of the role will include identifying and submitting applications for prizes and awards, preparing funding proposals, helping to shape the fundraising strategic plan and reporting on the success of campaigns.
Part-time, 18.75 hours per week, over 3 days. £30,900 FTE per annum.
About you
We are looking for someone with significant experience in a fundraiser role who has proven knowledge and examples of running and evaluating digital fundraising campaigns. Knowledge of domestic abuse and sexual violence, the impact it has on victims and issues they face, would be an advantage.
Our ideal candidate will have strong interpersonal skills, with the ability to engage, influence and persuade new and existing supporters of Staying Put. You will need to be a self-starter with excellent communication skills. Our ideal candidate will be able to problem solve in dynamic situations and have a creative approach to income generation.
We are looking for a passionate and enthusiastic fundraiser who can generate, develop and run fun and interesting campaigns and events that will create buy-in across a range of audiences.
You will be able to work with initiative, have a high level of self motivation with a “can-do” attitude but who can recognise, work with and develop their strengths within a team.
About us
With over 24 years solid experience of helping survivors of domestic abuse, Staying Put are part of an exciting and innovative, multi-agency partnership working together with Family Action and Women Centre, to develop a ‘one system approach’ to families affected by domestic abuse and sexual violence.
We are proud to provide vital support and services to men, women and children of Bradford who are survivors of domestic abuse and sexual violence. We help people have better lives – and you can too.
We are looking for enthusiastic, experienced, engaged and highly motivated people to join our expanding team.
Be part of an organisation that makes a difference and where 84% of colleagues agree or strongly agree they feel valued and appreciated.
We want to be a great place to work so have attractive benefits;
- 30 days annual leave, plus 8 bank holidays (pro rata) and Birthday Leave
- Employee Assistance Programme
- Workplace pensions and financial benefit app
- Training and development opportunities
- Enhanced maternity pay after 1 year
- Healthcare scheme after probation
- Flexibility and hybrid working where possible
- Death-in-service benefit
- Employee discount scheme & wellbeing platform
- Free on-site parking at most sites
Closing date: 5pm Monday 6th July 2026
Interview date: Thursday 16th July
Previous applicants need not apply
To lead the way in quality service provision to victims of domestic abuse and sexual violence.



The client requests no contact from agencies or media sales.
The Philharmonia is seeking to appoint a Box Office and CRM Manager to lead the management, development and optimisation of the Orchestra’s CRM strategy, systems and audience experience. The roles focuses on ensuring a seamless customer journey while overseeing the effective operation of the Box Office and the ongoing development of Tessitura.
This is a key role overseeing both the day-to-day operation and strategic development of the Philharmonia’s Box Office and CRM function. The successful candidate will play an important role in developing ticketing and customer strategies that maximise sales income, improve conversion and enhance the audience experience.
As a public facing member of staff, the Box Office and CRM Manager will be a key representative of the Orchestra, ensuring customers receive a welcoming, efficient and accessible service whether booking online, by phone or in person. A proven track record of delivering excellent customer service is therefore essential.
The role will also lead on the effective management and ongoing development of Tessitura, supporting audience insight, segmentation, reporting and customer journeys across the organisation. Working closely with colleagues across Marketing, Development, Finance and Concerts, the successful candidate will help ensure that customer data is used effectively to support audience growth, income generation and informed decision-making.
Previous experience of using Tessitura is essential. From hall dressing and campaign set-up to system optimisation, reporting and user support, this role will be one of the Orchestra’s lead Tessitura users. Experience of working within a Tessitura consortium would be advantageous.
Key Responsibilities
Strategic planning and implementation:
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Work closely with Marketing and Development colleagues to develop and implement CRM strategies that support audience growth, income generation, membership retention/acquisition and fundraising objectives
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Develop customer journeys, audience segmentation and data-led approaches that improve conversion, retention and engagement across the customer lifecycle
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Support the development of sales forecasts, benchmarks and performance analysis, providing insight to inform campaign planning, pricing and decision-making
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Work with Marketing colleagues to develop and implement promotions, campaigns and tracking mechanisms
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Identify opportunities to improve efficiency, increase conversion and enhance the customer experience through CRM optimisation, automation and process improvements
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Ensure CRM processes, reporting and audience data support the Orchestra's strategic priorities and audience engagement goals
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Work with the Friends team to ensure membership schemes are effectively structured, maintained and optimised to support recruitment, retention and income growth
Project Management:
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Oversee the day-to-day operation of the Philharmonia's Box Office across all performances and events
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Lead ticket sales activity across all channels, ensuring a smooth and efficient booking experience for customers
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Act as a senior point of contact for customer enquiries, complaints and complex ticketing issues
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Lead on set up and implementation of new seasons, events and sales activity
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Ensure events, pricing structures, memberships and ticketing offers are accurately implemented and maintained within Tessitura
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Maintain high standards of data accuracy and integrity across Box Office and customer records
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Review and improve Box Office procedures and customer-facing processes to support operational efficiency and customer satisfaction
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Champion accessibility across all ticketing and customer service activity
Leadership & Management:
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Work with the Senior Data & Audience Insight Manager as Tessitura co-lead for the organisation, helping to shape CRM best practice and development
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Develop and deliver training for staff across departments to ensure confident and effective use of Tessitura and Box Office activities
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Create and maintain clear documentation, processes and guidance to support the consistent use of CRM systems across the organisation
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Ensure organisational compliance with relevant legislation and industry standards, including GDPR, PCI and data protection requirements
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Keep abreast of developments in Tessitura, CRM, ticketing and audience engagement through professional networks, training and sector events, sharing knowledge and recommendations across the organisation
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Champion best practice in customer service and audience experience, promoting a culture that prioritises welcome, accessibility and continuous improvement
Skills and Qualifications
Essential
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Minimum three years' experience in a CRM, ticketing, audience data or related role
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Advanced knowledge and practical experience of Tessitura
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Experience managing and maintaining CRM systems and customer databases
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Experience producing audience analysis, reporting and business insight
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Strong understanding of customer relationship management principles
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Excellent attention to detail and commitment to data accuracy
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Strong analytical and problem-solving skills
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Excellent communication and interpersonal skills
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Ability to explain technical concepts to non-technical colleagues
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Ability to manage multiple priorities and meet deadlines
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Commitment to delivering outstanding customer experiences
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Interest in music, culture and the arts
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Willingness to work evenings and weekends
Desirable
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Experience of implementing CRM upgrades or major systems projects
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Experience working within a Tessitura consortium
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Experience of customer journey mapping and audience segmentation
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Experience of marketing automation and CRM-driven campaign delivery
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Experience working within an arts, cultural or performing arts organisation
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Knowledge of accessibility best practice within ticketing and audience services
The client requests no contact from agencies or media sales.