Finance management jobs
Job Title: Member and Supporter Experience Officer
Team: Member and Supporter Experience
Location: Hybrid (split between home-working and London)
Interview Dates: 27th and 29th May
*This role sits within a pay grade with a pay range of £25,601 to £32,089. The salary on appointment will be set at the lower end of the pay range, to a maximum of £27,568 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Context and purpose of role
At the Ramblers, we are committed to providing our supporters with the very best experience possible, placing the Member and Supporter Experience Team at the heart of our operations. The team acts as the first line of support for members and supporters, responding to enquiries, managing interactions, and deepening engagement with the Ramblers.
This role is instrumental in ensuring a seamless supporter journey, helping to attract, welcome, and retain supporters while providing valuable insights to the organisation to improve supporter experiences. As an ambassador for supporters, the role also contributes to the organisation’s ability to deliver its charitable mission.
Key responsibilities
Supporter Engagement
- Respond to supporter enquiries via phone, letter, email and social media in a timely and professional manner, and with professionalism, empathy and attention to detail.
- Triage enquiries, referring complaints, safeguarding and safety matters to the specialists in the organisation and escalating other enquiries as needed to subject-matter experts.
- Listen and respond to the needs of each supporter, understanding their motivations and experiences to foster long-term relationships.
- Acknowledge and thank donations and other payments in a timely and personalised manner.
Payment processing
- Handle and manage the Direct Debit cycle, ensuring accuracy, compliance and timely processing with support from colleagues and finance.
- Provide monthly KPIs related to Direct Debits to Head of Member and Supporter Experience.
- Process and manage in-bound financial payments in an accurate and timely manner, managing any reconciliation as required.
- Investigate and resolve any payment issues, liaising with supporters and the payment processor as needed.
- Support our auditors and finance team on any reconciliation or financial enquiries.
Data integrity and CRM Management
- Maintain accurate records of interactions, transactions, comments, and complaints in the CRM system in accordance with data protection and Gift Aid Legislation.
- Share key supporter data and insights within the organisation to elevate the supporter voice.
- Support key supporter administration tasks (e.g. welcome pack data send)
Problem-solving and complaints handling
- Investigate and resolve low-level issues or complaints, liaising with other colleagues as required and keep supporters informed throughout the process.
- Handle complex technical enquiries related to our digital tools such as app, website, insight hub.
- Manage feedback and complaints, following established procedure with a focus on turning negative experiences into positive ones.
Volunteer support
- Provide training and support to key volunteers, such as Membership Secretaries, helping them to attract, welcome and retain members.
- Provide support to office volunteers, ensuring they feel values and supported to carry out their tasks effectively.
Continuous improvement
- Input into new digital development to ensure supporters receive value, and to minimise pain points
Other
- Undertake such other duties as may be reasonably required of the post.
- Engage and proactively develop excellent working relationships across the organisation.
The person
Knowledge, Skills and Experience
Essential:
- A high standard of organisational, interpersonal and communication skills.
- An excellent telephone manner.
- An ability to maintain high levels of accuracy at all times.
- Ability to adapt style, tone and content to provide a tailored service to supporters.
- Ability to show initiative and determination to investigate and solve complex enquiries.
- Excellent time management and organisational skills enabling you to plan and prioritise incoming workloads to SLAs set.
Desirable:
- Proven experience of working in a busy customer/supporter service environment.
Personal Attributes
- A team player, develop collaborative, strong and effective working relationships.
- Empathetic and patient, with a genuine desire to help members and supporters.
- Positive and professional attitude.
- Proactive and self-motivated with the ability to work independently.
- Adaptable and flexible in a fast-paced environment.
- Strong sense of responsibility and accountability.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
School-Home Support is a dynamic national charity working with children and families to maximise educational opportunities and improve life chances. We exist to ensure every child is able to be at school, ready to learn. Whatever it takes. We partner with schools and families to look beyond the classroom to understand and tackle the issues affecting children’s ability to be at school, ready to learn.
Trusts & Foundations Manager
Full-time, permanent contract
Location: Hybrid working, office based in Stratford, London.
Salary: £36,663 to £39,888, depending on experience.
Closing date: Friday 30 May at 5pm
1st Interview date: Week commencing 2 June
2nd Interview date: Week commencing 9 June
Please note that applications will be assessed on a rolling basis and interviews may be conducted outside the weeks stated above.
We are recruiting a Trusts and Foundations Manager to join our fundraising team. The post holder will be responsible for raising income from medium and large trusts and foundations giving five and six-figure grants.
We are looking for someone with significant experience working in trusts and foundations fundraising, with a keen interest in our work to get children back in school and ready to learn. This role would suit someone who is looking to take the next step in their career. Additional support undertaking direct line management for the first time will be available if required.
This is an exciting time to join the team, with the opportunity to build on your current portfolio of existing and warm Trusts, some of which have supported School-Home Support for a number of years. You will need to be a confident, approachable individual with the ability to manage a busy, varied workload. With a keen eye for detail, you must also be able to write concise and persuasive funding applications and reports and build strong relationships, both internally and externally.
We are committed to maximising staff wellbeing and creating an inclusive, safe environment where everyone feels comfortable bringing their authentic selves to work. To find out more about our current initiatives and offerings, please view our EDI & Wellbeing initiatives here.
As an employer we offer:
-
Generous annual leave entitlement – 28 days and bank holidays
-
Perkbox membership
-
Comprehensive employee wellbeing programme
-
Employee assistance programme
-
Life assurance
-
Pension scheme
We are an equal opportunities employer and welcome applications from all sections of the community.
School-Home Support takes very seriously the duty of care to safeguard and promote the welfare of children and is committed to ensuring that our safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice. Our safeguarding policy recognises that the welfare and interests of children are paramount in all circumstances. All roles at SHS are subject to an Enhanced DBS Check.
Who are we?
Founded in 1996 as the Sleep Apnoea Trust Association, a charitable incorporated trust, we're a patient support charity run mainly by volunteer patients
Be a part of our mission in working to improve the lives of sleep apnoea patients, their partners and families
Key duties and reponsibilities:
Management Role
· Based on the policies of the charity as defined by the Trustees Board (created Oct 2022 AGM), manage the affairs of the charity with due respect for its heritage, status and independence.
· Within those defined policies, take decisions that allow the development of its business activities, liaising with other Trustees as necessary, and report to the Trustees on a regular basis.
· When necessary, liaise on allocation of duties to other Trustees on a cooperative basis.
· Represent the charity at occasional public events and meetings with collaborative partners and in negotiations, e.g. NICE, ARTP, Sleep Clinics.
· Act as main point of external contact and manage that contact as appropriate.
· Take purchasing decisions within the defined responsibility of the position.
· Modernise and develop the SATA business on as cost efficient basis as possible — goal is generally self-financing.
· Explore business opportunities as appropriate.
· Identify risk, consult with other officers and recommend action for Board decision.
· Finalise move to paperless operation.
Administrative Duties
· Arrange Trustee Board Meetings.
· Manage Membership Database.
· Administer Membership Renewals.
· Register & acknowledge new memberships.
· Handle resignations, deaths and other membership issues with appropriate respect.
· Acknowledge Donations.
· Administer Gift Aid claim with Treasurer.
For the full job description and further information, please refer to the attachement below.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Hardman Trust supports people on long prison sentences to take their next steps in life. As the Head of Service Delivery your role is to make this a reality by overseeing the delivery of our operational programmes and services. You will be responsible for helping the team to the successfully deliver our four main areas of work:
-
Our grants programme
-
Our support programme
-
Our directory (digital and book)
-
Our penfriends programme
Over time, it will include other products and services developed to meet the needs of people on long sentences. This role has a strong focus on team management and development, helping us build staff capacity across our operations to deliver our goals.
Your key responsibilities are to:
-
lead a motivated, happy team
-
work with colleagues to ensure day-to-day systems are in place for that team to deliver excellent results for long term prisoners
-
develop and refine our programmes and services
As an experienced team manager, you will have the ability to use your management and leadership skills to encourage joined-up working, come up with new ideas and approaches, and build a positive, values-based and solution-focused culture across a growing and changing organisation. You will help to ensure our programmes are delivered to a high standard, that they have a positive impact, and that they meet the needs of long-term prison leavers today.
You are someone that likes to get things done and put necessary operational systems in place to allow great work to be done. You are someone whose practicality and optimism inspires people in your team to do their best work and thrive in the organisation. You will work with our mission at the heart of what you do, with an eagerness to support those we are here to serve.
You will work closely with the CEO, Finance Manager, and Fundraising & Communications Manager. You will use your relationship building skills to connect The Hardman Trust to the broader CJS sector, raising awareness of our work, learning from others, and helping us to build partnerships.
With one eye on the day-to-day operational delivery of our work and one on the strategic horizon, you will play a key role in shaping and defining our future as we innovate and grow.
Job description
1. Lead and manage the service delivery team
-
Ensure excellent individual performance through regular one-to-one line management.
-
Promote and facilitate impact across the team. Foster collaboration and effective communication across programmes.
-
Foster a culture of learning, reflection, and professional development in alignment with organisational values and culture.
-
Oversee safeguarding across the organization
2. Support operations across the SLT
-
Write quarterly trustee reports on delivery impact and contribute to the annual report.
-
Feed into fundraising bids and provide data and insights for funder reports as required.
-
Build and nurture relationships (and formal and informal partnerships) across the Criminal Justice System (CJS) to promote the work of the Hardman Trust, expand our reach and enhance service delivery.
-
Engage with other agencies to ensure best practice, improve sector knowledge and collaborate where it serves our strategic objectives.
-
Model The Hardman Trust’s values and contribute to a culture of learning, teamwork, and development.
-
Hold the delivery budget, working closely with the Finance Manager
3. Oversee programmes and services
-
Develop and deliver the business plan, monitoring progress against objectives and addressing any delays or challenges.
-
Ensure high-quality service provision that maximises impact for long term prisoners.
-
Oversee the development and implementation of a volunteer strategy
-
Use ethical processes to collect and analyse feedback and data to assess and improve service impact.
-
Develop the use of Salesforce to monitor and develop programme impact measurement across operational programmes.
-
Unblock obstacles within services and programmes with a creative, solution-focused approach.
To undertake other duties and responsibilities commensurate with the role, as may be reasonably required by Hardman Trust or as a mutually agreed development opportunity. This Job Description will be subject to periodic review in consultation with the job holder.
Person Specification
Essential Experience
-
Leadership and effective high-support, high-challenge line management
-
Working within (or lived experience of) prisons or criminal justice settings
-
Strong knowledge of service delivery and impact measurement
-
Excellent organizational, planning and communication skills
-
Safeguarding knowledge and practical implementation
-
Project / programme and budget management
-
Digital / remote work fluency
-
Ability to write clear, succinct reports, emails and other key communications
-
Designing, developing, or implementing programmes or services
Desirable Experience:
-
Contract management
-
Volunteer management and best practice in this area
-
Galvanising and supporting a remote team
-
Stakeholder engagement and partnership development
-
Salesforce or CRM development
-
Strategy development
Personal Attributes
-
Commitment to the mission and belief in the importance of specialist support for long-term prisoners
-
Committed to anti discriminatory and inclusive working practices
-
An adaptable, solution-focused, can-do approach
-
A systems-thinker who can be clear and decisive and support people to make projects fly
-
A team player who can navigate the demands (and celebrate the joys!) of small charities
-
Skilled at building relationships across the organisation and beyond it
-
Unfazed by leadership of a remote team
-
Curious and open to learning
Circumstances
-
The right to work in the UK
-
The ability to gain prison clearance
-
The ability and desire to work remotely
To apply please send your CV and a covering letter that answers two questions:
1) Why do you want to work with the Hardman Trust?
2) What skills and attribute do you have that make you a good candidate for this role? Please refer back to the role description.
Application deadline is 10am Tuesday 27th May
First round interviews will take place on Tuesday 3rd June and Thursday 5th June
Start date: Ideally July 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced leader with key skills in line management, bid-writing and safeguarding, preferably with a qualification in social work. Our ideal candidate will be emotionally resilient, compassionate and empathetic with a proven background in managing people and overseeing service delivery. You will be responsible for service quality, operational strategies and policies, providing high-level support to a small, dedicated team of staff and volunteers and bid writing to secure long term funding for the charity to continue its vital work.
The charity provides support to vulnerable parents with pre-school aged children living in the borough of Gravesham, supporting up to 85 families at any given time. Waterside offers 1:1 support, peer group sessions, structured family sessions, access to local agency clinics, counselling services, and courses, 5 days a week, 50 weeks a year.
Reporting to the Chair of Trustees, you will work with the team, trustees and external providers to ensure the delivery of impactful services and cultivation of strong partnerships in order to respond to the local needs of our families.
The Centre Manager role will be expected to work from the centre the majority of the time as it is important to have a presence with the families and staff. On occasion, when it is required to meet key deadlines, working from home is supported but this is on an ad-hoc basis and not part of a regular working pattern.
Key Responsibilities:
• Lead, manage and co-ordinate the work of Waterside Parents’ Centre to ensure smooth running of the service.
• Designated Safeguarding Lead.
• Manage day-to-day operations, ensuring high-quality service delivery and adherence to best practices.
• Lead and support a dedicated team, providing supervision, training, and professional development opportunities.
• Ensure you are visible and approachable to the families we engage with specifically in family sessions.
• Effective bid writing to secure crucial funding for the charity
• Build and maintain relationships with key stakeholders, funders, and commissioners.
• Develop and implement strategic plans that align with the organisation’s goals and values.
• Manage all policies and procedures ensuring that they align with appropriate legislation and regulatory requirements.
• Work with the Finance Officer to ensure accuracy of financial recording and reporting.
Skills and Experience:
Desirable
• Experience in a social work environment.
Required
• Experience of leading services in the charity or social care sector.
• Non judgmental approach ensuring focus is on acceptance and understanding.
• Proven ability to manage diverse funding contracts and reporting requirements.
• Strong team leadership, with a focus on collaboration and staff development.
• Excellent communication and partnership-building skills.
• A commitment to equality, diversity, and inclusion.
What we are offering you:
Waterside is a family-centric employer and we provide our employees with a supportive and engaging environment.
As well as ongoing development and training, we offer a generous annual leave entitlement, flexible working and hybrid working on occasion. We offer a contributory pension scheme and free on-site parking.
Waterside is committed to safer recruitment and equality of opportunity and diversity. This role is subject to DBS checks
Supporting Parents with Children in Mind. Our aims are to support parent emotional health and wellbeing and prevent child abuse
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are delighted to be working with the British Film Institute (BFI) the leading body for Film in the UK, who are looking for an exceptional Procurement Manager with sound Public Procurement knowledge able to run tenders both below and above thresholds to join their small, but busy team.
As custodians of the Nations Master Film Collection, exhibit film at BFI Southbank, run the London Film Festival and operate the BFI IMAX – the UK’s largest cinema screen, they are also a National Lottery Distributor, and an NDPB (Non-Departmental Public Body reporting into DCMS (Department for Culture, Media and Sport).
Procurement at the BFI is governed by Public Sector regulations procuring goods and services totalling on average £25m a year with all procurement over £10k in value managed by the Procurement team and as such the successful candidate will need to be experienced in public sector procurement. Ideally, you will also be a generalist as the breadth of procurement at BFI is extensive, and you will demonstrate the skills to run both below and above threshold tenders with knowledge of frameworks.
You will have:
- A Chartered Institute of Purchasing and Supply Level 4 Diploma (CIPS) or degree or equivalent vocational training.
- Completed and implemented the government mandated modules training and obtaining a certificate of completion for the new Procurement Regulations (essential)
- Demonstrable experience in a Procurement department and good knowledge and understanding of UK Procurement legislation, including framework agreements and end to end tendering in practice.
- Familiarity with Government procurement related issue and In-Tend or other electronic tendering systems.
- Experience of Financial / Budgetary control systems.
- A proven track record of promoting and supporting diversity and inclusion.
This is an exciting opportunity for an organised Procurement Manager who can multi-task, manage and meet deadlines in a busy environment, building strong relationships with internal and external stakeholders for successful outcome. With proven ability to work independently and autonomously you will demonstrate exceptional attention to accuracy and detail and understand basic legal terms. You will need strong communication and negotiation skills, be self-motivated, energetic and enthusiastic, with flexibility when responding to urgent requirements.
For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Location: London (W1T 1LN) – Hybrid, remote considered
Closing date for applications: 28th May 2025
However, applications are being reviewed on a rolling basis, so please apply without delay to avoid disappointment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Operations Manager
Responsible to: Chief Executive
Location: Office based in Aylesbury
Salary: £30,000 – £35,000 FTE per annum (pro rata for part time)
Hours: 28 – 36 hrs pw
Contract: 12-month FTC (maternity cover)
BucksVision is the leading charity supporting people affected by sight and hearing loss in Buckinghamshire and Milton Keynes through a wide range of tailored services and support. We are proud of the wide range of services delivered by our small, dedicated team and fantastic volunteers.
If you thrive where you have clarity of purpose, produce your best work when working in a supportive, collaborative environment and are motivated by seeing how your contribution makes a positive impact on the lives of people affected by sight and hearing loss, you could be just who we are looking for!!
We currently have an exciting opportunity for an Operations Manager to join our successful and experienced team on a fixed term contract providing maternity cover between July/August 2025 and July/August 2026.
Why is this role so critical to us?
The Operations Manager leads all BucksVision’s operational activities, including service delivery, financial processing and communications.
Have no doubts, this is a role with significant impact.
Together, with having your own clear accountabilities, you will collaborate and partner with Chief Executive to ensure that BucksVision’s services continue to be effective in delivering the charity’s aims and objectives.
Your Responsibilities will include, but not be limited to:
- Member of BucksVision’s Senior Management Team (along with the Chief Executive).
- Through collaboration with the Chief Executive, and the Trustee Board, ensure all BucksVision’s services are managed and are performing to expected high standards in support of our customers.
- Be the operational lead for BucksVision, managing service delivery, office administration, internal and external communications, and financial processing.
- Day-to-day management of the office and administrative duties ensuring efficient and effective processes are in place whilst inquisitive to seek out and implement areas for continuous improvement.
- Deliver strong line management responsibilities to one Administrator and deputise for the Chief Executive in their absence.
- Responsible for the management of BucksVision’s CRM system (Beacon)
- Manage the financial administration and processing of the charity, including invoicing, payments and payroll, and work with the financial auditors to ensure information is accurate and provided in a timely manner during the audit of annual accounts.
- Manage all internal and external communications to staff and stakeholders, including marketing and publicity materials such as BucksVision’s quarterly newsletter, website and social media.
- Proactively work with local organisations and partners to raise awareness of BucksVision’s services, through presentations, community events and other profile-raising activities.
- Responsible for dealing with customer queries, resolving these in a timely and effective manner, with excellent standards of customer service.
- Responsible for monitoring and reviewing operational activities, ensuring the services deliver results as planned.
- Provide operational support to the Chief Executive and Board of Trustees.
You will spark our interest by being:
- A good “all-rounder”, love the detail, obsessed with accuracy with broad operational and administrative experience.
- An experienced service delivery, project or operations manager ideally with experience in a charity or community sector organisation.
- Confident managing a diverse, and wide range, of administrative and operational tasks. No two days are the same!
- Able to coordinate several projects simultaneously, with a focus on ensuring customers receive a good service at all times.
- Able to demonstrate experience of monitoring, evaluating, and improving services for a charity, social enterprise or voluntary organisation.
- Comfortable working in a small charity with an open and friendly culture.
- Proficient user of Office 365 and CRM systems.
If our purpose excites you, you feel you have the skills required to excel in this role and want to join our team, we would love to receive an application from you!
We understand the requirements of job advertisements can, on occasions, appear a bit daunting. Please don’t be deterred from applying if you feel you don’t quite meet them all. Training and development will be provided to support your success.
Please apply with a copy of your CV and a covering letter explaining why you feel you are a good match for the role. Please note, applications received with no covering letter will not be considered.
The successful candidate must be freely eligible to work in the UK, as we are unable to accommodate sponsorship.
BucksVision is committed to Equality, Diversity and Inclusion and building a diverse community. We welcome applications from eligible candidates regardless of any protected characteristics.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
About the Role:
This role is crucial in the long-term retention and growth of our partnership revenue streams. The role requires strong interpersonal, negotiation, and project management skills to maintain and nurture mutually beneficial strategic alliances to enhance Urban Synergy’s capacity and reach. The position also provides value to our partners and will ensure our collaborations with businesses, foundations, government agencies, and non-profit organisations are sponsored, supported, and sustainable.
We will be looking for someone who can offer more to really get themselves stuck into Urban Synergy to help grow the company and develop the role into their own.
What You'll Do:
Build and maintain strong relationships with existing and potential Corporate partners within FTSE 250.
Develop and implement a partnership strategy to enhance financial support and resources for Urban Synergy programmes.
Develop tailored partnership packages that align with the philanthropic priorities and interests of our Corporate partners.
Prepare compelling and professionally written proposals and presentations to potential corporate partners. Ensure they are aligned with the interests of potential partners.
Effectively communicate the impact and benefits of partnerships to prospective sponsors.
Lead negotiations and finalise partnership agreements, ensuring alignment with Urban Synergy's values and goals.
Work with legal and finance teams to ensure contract compliance.
Collaborate with programme managers to ensure seamless integration of corporate partnerships into Urban Synergy's initiatives.
Provide regular updates to the leadership team on partnership progress and outcomes.
Work closely with the finance team to manage and report on the financial aspects of corporate partnerships.
Ensure budgetary alignment with partnership goals and objectives.
Who we are looking for:
Proven experience in a partnership development or similar role, preferable within the non-profit sector.
Bachelors’ Degree in Business, management, marketing, or a related field (or equivalent work experience).
Works collaboratively within a team and also work independently
Comes with ideas and suggestions on how to develop and nurture our partnerships.
Self-starter, who is results-oriented with a track record of achieving fundraising targets.
Is socially dynamic, successful at networking and is able to nurture and maintain positive relationships
Strategic thinking and ability to align partnerships with organisational goals.
Exceptional writing and communication skills and displays a commitment to excellence through careful attention to detail.
Strong organisational and project management skills.
Proficiency in fundraising software, CRM systems, and Microsoft Office Suite.
Knowledge of ethical fundraising practices and compliance regulations.
Collaborative and strategic builder.
If you are a curious and empathetic individual committed to making a positive impact on the lives of young people, we encourage you to apply for this exciting opportunity to join our team at Urban Synergy.
Urban Synergy is an equal opportunity employer and welcomes candidates from diverse backgrounds.
Who we are:
Urban Synergy, an award-winning youth empowerment charity, is seeking a highly motivated and experienced Partnership Manager to join our growing team. This position is responsible for driving the development of strategic partnerships with corporate entities and plays a pivotal role in expanding Urban Synergy's reach and impact through meaningful collaborations aligned with our mission to make a long-term positive impact on the lives of young people.
Founded in 2007, by our CEO Leila Thomas, Urban Synergy's mission is to inspire, guide, and ignite the ambitions of young people aged 9-24 years. We focus on early support to build confidence and demonstrate to young people that the world is their oyster. Through our mentoring programmes, we create a positive and lasting impact on the lives of our beneficiaries by fostering personal development, building self-confidence, and providing guidance to help them achieve their goals.
Work environment
Flexible hybrid working. You will be required to travel to London on a regular basis to meet the team, and other in person meetings, sponsored events and Partner organisations.
Urban Synergy is unable to sponsor individuals to work in the UK.
Job Types: Full-time, Permanent
Pay: £40,000.00 per year
Benefits:
-
Company pension
-
Work from home
Schedule:
-
Monday to Friday
Ability to commute/relocate:
-
London: reliably commute or plan to relocate before starting work (required)
Education:
-
Bachelor's (preferred)
Experience:
-
Partnership Management: 3 years (required)
Work authorisation:
-
United Kingdom (required)
Work Location: Hybrid remote in London
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Snowdrop Project is the first organisation in the UK to provide long-term, community based support to survivors of modern slavery and exploitation. We aim to empower survivors of modern slavery and exploitation to recover from their experiences and thrive. We aim to reduce the risk of re-exploitation, to create and implement models of best practice and to share this knowledge with other agencies and individuals nationally and beyond.
Each year, our casework team engages with over 150 individuals and their dependents to provide trauma-informed advocacy, advice and support towards independence. The Casework Manager leads our team of specialist caseworkers to deliver this programme, carry a small caseload, collaborate with our wider operational team to develop opportunities, influence national policy and improve access to support for survivors in South Yorkshire and beyond.
Position: Casework Manager
Salary: £32,000 per annum, pro rata, pension paid at 4% contribution
Benefits:
- Monthly independent therapeutic supervision,
- Cycle to Work Scheme,
- Holiday Sacrifice Scheme,
- Employee Life Insurance and ancillary benefits,
Holidays: 6.6 weeks (pro-rata, including bank holidays) + your birthday off!
Contract Type: Permanent
Hours: 30 hours p/w (.8 FTE)
Working Pattern: takes place between Monday-Friday 9-5 ; In-person.
Location: Snowdrop Project Offices, Castle Green, 7 Castle Street, Sheffield, S3 8LT
Reporting to: Head of Operations
Collaborating with: Counselling Manager; Community Development Manager; Policy, Training and Research Lead
Direct reports: Casework Team: Senior Caseworkers, Reach-In Workers
You'll be responsible for:
- Developing the casework service delivery, empowering your team, creatively approaching problems and finding creative solutions to barriers
- Working in collaboration with the wider Operational Team to deliver whole-person centred and best practice approach with Counselling and Community managers.
- Assessing referrals and delivering support to survivors with complex needs
- Contributing to our policy, training and research programme to improve lives beyond South Yorkshire
Please see the Job Description document for full details and the Person Specification
How to apply: Click the CharityJob Apply button below. You’ll be asked to submit a CV and answer a few short screening questions about your relevant skills and motivation. CVs will be screened and candidates will then be asked to complete a short application form and personal statement detailing how they meet the requirements on the person specification.
Applications close on Wednesday, 21st May, 2025 and interviews will take place on Friday, 30th May 2025.
Please note- we will not be working with recruiters for this post.
Empowering survivors of modern slavery to rebuild their lives and thrive



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Registered Care Manager
Are you an experienced leader in residential care?
Do you thrive in a compassionate, faith-driven environment?
Ready to lead a dedicated team towards excellent care? Join us at Cumbria Emmaus House!
We’re searching for a proactive and dedicated Registered Care Manager to lead our committed care and hospitality team at Emmaus House, a warm and welcoming 26-bed Christian residential care home located in the scenic town of Whitehaven, Cumbria.
This role is more than just a job – it’s a calling. We seek a manager who aligns with our evangelical Christian ethos to continue our tradition of faith-led care for our residents. Find out more about how we care for our residents here: https://youtu.be/Po6md7pq7nI
As part of Pilgrims’ Friend Society, we are driven by a mission to serve and enrich the lives of older people through person-centred care within a nurturing Christian community.
Have a watch here of "What it means for us, to work in a Christian Care Home like ours:" https://youtu.be/uCa1_BtS34w
What You’ll Do:
- Ensure high-quality care in line with our policies and Christian values;
- Lead and manage the care and hospitality teams ensuring they are well-trained and motivated;
- Oversee the development and implementation of care plans
- Responsible for the home’s budget, in conjunction with the Head Office Finance Team. This includes local purchasing etc within budget limits;
- Manage complaints from residents, relatives and staff in accordance with Society policy;
- Engage with local support groups to maximise voluntary help and spiritual support available;;
- Uphold the Christian ethos of the home through leadership and example.
What You’ll Bring:
- Management experience in a residential care home or similar setting;
- Qualification in Health & Social Care (Level 3 or above);
- Strong leadership and people management skills;
- A passion for person-centred care and working with older people;
- Excellent organisational and communication abilities;
- IT proficiency (Microsoft Word, Excel, and Outlook);
- Ability to manage workload and remain calm under pressure.
Hours:
Full-time, 40 hours per week, with occasional weekend, bank holiday, and on-call cover as required.
Why Join Us?
- Salary: £47,000 to £50,000 per annum
- 5 Weeks' paid holiday per year as well as bank and public holidays
- Training & development
- Ongoing support from management
- Perkbox – including an Employee assistance programme
- Care Friends referral
- Long-standing service rewards
- Birthday rewards
- Life assurance scheme
- Pension scheme
Apply today to make a lasting impact on the lives of our residents in a role filled with purpose and fulfilment. Emmaus House is waiting for you!
Please note: This role has an Occupational Requirement to be filled by an evangelical Christian under the provisions of the Equality Act (2010).
We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are under-represented on our senior management team at present.
We currently have an exciting opportunity for a Service Manager, based in our North-East region, to oversee our Anti-Trafficking and Modern Slavery Outreach and Accommodation support. This role is to manage and maintain high levels of service delivery. You will directly oversee coordinators. You will work with those Coordinators to ensure that; contractual KPI's are met, service users are supported effectively, staff are developed, and internal processes and procedures are followed to a high standard. The NE Service Manager will be the main point of contact for regional events and responsibilities. Where required, you will also play a role in implementing service and system improvements.
Responsibilities:
Service Management
- Oversight, line management coaching and support of Coordinators including effective supervisions and annual appraisals.
- Ensure all Service Users are being supported effectively and assist Coordinators with problem-solving and managing incidents, safeguarding issues, and complex cases.
- Ensure all staff are supported and managed effectively by their Coordinators, this includes leave, performance, wellbeing, and training.
- Communicate with the Salvation Army Modern Slavery team where necessary.
- Regular visits to all accommodation sites
- Work collaboratively with People and Culture staff to support and manage staff as needed.
- Organise and run the on-call rota for the service.
- Oversee other services or a team in the absence of Coordinator (ie. Holiday or sickness).
Safeguarding
- Ensure your team works proactively and closely with the Safeguarding Lead to keep all Service Users and Staff safe from harm.
- Ensure that the safeguarding policy and reporting system are strictly adhered to.
Health & Safety / Facilites Management
- Ensure lone-working safety procedures are implemented and sustained.
- Understand H&S standards & requirements and ensure they are monitored and maintained.
- To act as office manager for the regional office:
- Work closely and collaboratively with Facilities, LifeSupply, Operations, Devices, and People and Culture on this area.
- To oversee regular health and safety checks, office furniture & supplies and to liaise with finance re suppliers for this building.
- To support and when required facilitate, regional events and training
Assurance & Compliance
- Ensure all KPIs and standards are met and tracked by staff including referrals, exits, RNAs, and accommodation standards.
- Ensure all Weekly Overviews, checklists, audits, and other quality control systems created by the Assurance team are used consistently and processes are adhered to.
- Manage Service User or external complaints with the support of Senior Service manager when necessary.
- Ensure all month-end procedures are followed by staff, and information submitted effectively.
- Manage all performance issues raised by the Assurance team effectively and proactively.
- Ensure the Service is prepared for internal or external inspection & auditing from CQC, The Salvation Army, etc.
Stakeholder Engagement
- Work closely with the Head of Service in developing local partnerships and networks.
- Represent Causeway externally at events.
- Proactively engage in Networks and Forums you are assigned to.
Financial Control
- In collaboration with the Senior Service Manager ensure spending is in line with the MSVCC contract, policy, and budget.
- Communicating with the finance team appropriately with regards to month-end, financial requirements for the service, and problem-solving.
- Sign off expenses and spend in-line with expenses policy.
Training, Learning, & Development
- Support other Services & Innovations e.g. LifeSupply & Bright Future.
- Support the work of the Communication Department as requested.
- Develop and deliver training in conjunction with the People & Culture team.
Organisational Responsibilities
- As the most senior member of staff in the region, be a point of contact for the region and be a representative of Causeway’s values and culture amongst the staff team.
- To take the lead on any new projects that may take place, asked to do so by LM.
- To support any regional events such as staff meetings, training, external events etc.
- Attend relevant team meetings management meetings, and local team meetings.
- To be ‘on-call’, out of hours approximately one week in three/four - managing and accepting referrals and dealing with out-of-hours incidents.
Any other duties that are commensurate with the role
The client requests no contact from agencies or media sales.
Are you driven to make a real difference in the lives of communities affected by disasters?
Tearfund's Disaster Risk Management Team is looking for a passionate and skilled Disaster Risk Management Officer to help shape innovative, forward-thinking solutions in disaster preparedness and response.
If you have experience in Disaster Risk Management (DRM), capacity strengthening, Anticipatory Action (AA), and Disaster Risk Financing (DRF)—and you're excited by new approaches to humanitarian finance—this is your opportunity to contribute to meaningful change.
Do you have:
- Experience in directly supporting emergency response and disaster risk management work, particularly in disaster preparedness?
- Experience of project administration within a relief or fragile states context?
- Budget and finance experience?
- Proposal and report writing?
- Working alongside partners?
- Experience working in diverse, multicultural teams?
Can you:
- Plan, prioritise and organise multiple work tasks under tight timelines and in close cooperation with multiple stakeholders?
- Grasp complex new concepts quickly?
- Self manage and work independently as well as in a team?
- Bring us skills in project design, review and analysis?
- Be analytical, with a strong eye for detail?
- Be diplomatic and strong interpersonal skills?
- Bring computer literacy?
- Be fluent in English?
Poverty is not God's plan. You are. We believe that we all play a part in ending extreme poverty and using our God-given skills to make a difference.
Do your skills, experience and passion match the above? Then we'd love to hear from you!
Location: This is a permanent contract global role and can be based in any country where Tearfund is registered and legally able to employ staff.
Salary: Salary will be market related and dependednt on where the role is based.
Travel: Applicants must be willing to travel (up to 8 weeks per year) and should have excellent written and spoken English.
Hybrid working in the UK: This role is eligible for hybrid working in the UK and you will be required to work from the Teddington Tearfund office and from your home by agreement with the line manager.
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
All applicants must be committed to Tearfund's Christian beliefs.
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
A dynamic and forward-thinking performing arts organisation in Central London is seeking a General Manager to support its growth and operational excellence. This is an exciting opportunity to join a passionate team at a pivotal time, playing a key role in driving the organisation’s mission and ensuring its smooth day-to-day running.
Full-time | Permanent | Hybrid working available | Salary: £40,000
As General Manager, you will:
- Lead on organisational finance processes, including budgeting, cashflow, payroll, and reporting.
- Oversee and streamline operational systems, HR, and governance frameworks.
- Line manage a small operational team and support the broader staff’s wellbeing and professional development.
- Ensure legal, insurance, and policy compliance across all activities.
- Support reporting to Boards and statutory bodies, coordinating calendars and documentation.
- Be a key player in planning, internal communication, and external stakeholder liaison.
The successful candidate will have:
- Demonstrable experience in administration and operational leadership.
- Strong finance and budget management skills.
- A background in HR or line management.
- Excellent communication skills and the ability to balance multiple priorities with clarity and empathy.
- A genuine passion for the arts and inclusive, values-led leadership.
Experience within the arts, charity or non-profit sector is advantageous, as is familiarity with platforms such as Ticketsolve and Sage 50 Payroll, but not essential.
For more information please submit your CV to .
Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
The Soil Association is the charity joining forces with nature for a better future: a world with good health, in balance with nature, and a safe climate.
For over 75 years, the Soil Association has worked to transform the way we eat, farm and care for our natural world.
We build real solutions from the ground up. Because the only way to solve the issues facing our world is to understand that they are all connected - and that food, farming and forestry are a vital part of the solution.
Together, we are a force for nature.
Our charity helped to establish and has ongoing involvement in:
· our wholly-owned subsidiary Soil Association Certification Limited - the UK’s largest organic certification body
· Food for Life - our programme making good food the easy choice for everyone
· the Soil Association Land Trust - who acquire and maintain farmland sustainably and connect the public with land stewardship
We’re also a lead partner in several programmes that work directly with communities to deliver positive change and hopeful solutions. These include: Innovative Farmers, Sustainable Food Places, Food For Life Get Togethers.
The role
We are currently looking to recruit a Group Financial Controller - an exciting opportunity to provide strategic financial leadership across the Soil Association Group, comprising both charities and commercial companies, including a new digital start-up, all working to transform the way we eat, farm and care for our natural world.
As an experienced finance professional you will lead the Group’s financial planning and accounting and provide high level analysis and advice to trustees and leadership teams. The role heads up the Group finance function, a respected and motivated team, and works collaboratively across the Group supporting income generation and financial management. We are in the process of updating our financial processes and systems and we are looking for someone to continue the journey to improve our efficiency, provide better data analysis and improve internal controls.
As a member of the Executive team you will also contribute to the strategic direction and sustainability of the organisation whilst ensuring its vision and core values are upheld.
About you
You will:
• Be a qualified accountant with experience of leading a finance function in a complex organisation and have significant post qualification experience working in the not for profit sector ideally in a charity and a solid understanding of the Charity SORP .
• Be a strong leader able to communicate well with your peers and team members and have resilience to adapt quickly to changing priorities and demands from internal and external stakeholders. Experience of transforming finance systems and processes is also highly desirable.
• Have excellent verbal and written communication skills and demonstrable experience of leading and engaging with finance and other corporate functions to develop a mature and rounded service. You will demand high standards, whilst being an empathetic and supportive manager who works collaboratively with people of all levels
• Be financially and politically aware, bringing a high level of knowledge on the delivery of good financial control and financial governance ensuring that an effective service is delivered.
• You will be passionate about the natural environment and be motivated by the Soil Association’s vision for regeneration.
In return for your hard work and dedication you will enjoy a wide variety of benefits including:
· £69,000 - £73,000 plus excellent benefits and flexible working policy
· Bristol / Hybrid working
· 27 days holiday plus Bank Holidays, increasing with length of service
For a candidate pack which contains a job description and full details on how to apply, please contact our retained consultant Nicola Shaw at Morgan Law.
Closing date: Monday 26th May
Interview date: 4th / 6th June over teams
Final interview 13th June in person in Bristol
This exciting new role is perfect for a candidate who is ready to make the role their own, and a self-starter keen to make an immediate impact, through a combination of:
- Supporting the expansion and transformation of our client advice services by ensuring operational service procedures are established, embedded and monitored.
- Exploring, implementing and enabling office and hybrid-working modernisations, including supporting senior members of the operational team to implement business innovations around hybrid-working software, HR systems, and integration of technology (possibly including AI) into our work.
- Alleviating administrative burdens so far as possible on our team delivering advice to clients, helping us to make an even greater impact on our community.
- Contributing to the design and development of robust policies that relate to office and outreach coordination, HR support and budgeting.
- Supporting our supervisory team in their management of people and relevant office administration duties.
- Maintaining and developing office resources, including our office manual, IT equipment, and shared online and offline documents.
- Supporting the trustee board and senior members of the leadership team in the delivery of their strategic goals and day-to-day administration.
The client requests no contact from agencies or media sales.