Fundraising office volunteer volunteer roles

We have an exciting opportunity for a new Treasurer to join our board.

As Treasurer, you will work alongside our Finance Manager, the finance sub-committee and our trustee board to oversee the financial strategy and risk management processes of our organisation, to ensure its financial viability and legal compliance. To apply, you must have some financial qualifications (or relevant experience) and have some knowledge or experience of charity finances, fundraising, financial consequences and pension schemes.

Working with the Finance Manager, finance sub-committee (including the CEO) and trustee board, the Treasurer will oversee the financial strategy and risk management processes of the organisation, to ensure its financial viability and legal compliance.

We want our board to have a diverse range of experiences and backgrounds, so if you think you’re not a typical Trustee, then you might be just what we’re looking for!  You'll need commitment and enthusiasm to help us shape the work and strategic direction of our forward-thinking charity.

Becoming a Trustee offers a great opportunity to gain experience in leadership, governance and strategy, and is a wonderful way to give something back to your local community - some employers may even give you time off to volunteer.

Citizens Advice Winchester District provides free advice to over 5,000 local people each year, many of whom are in desperate and extremely challenging situations and have nowhere else to turn.

We look forward to hearing from you!

Hay Festival Foundation Ltd. (HFF) is an internationally recognised charity, founded in Hay-on-Wye in Wales 38 years ago, operating in the UK and abroad. As a charity, we have a commitment to literature, culture, arts, and ideas, expanding, sharing, and contributing to the development of the arts, creativity, talent and skills through our activities (festivals, education, fundraising and trading). We are seeking a dynamic trustee with expertise to join the Board.

Hay Festival editions take place in Wales, UK and internationally, currently in Mexico, Peru, Colombia, USA, Africa, Ukraine and Europe.

We are seeking a trustees with skills in the following areas:

• International experience within cultural or creative sectors

• Digital production and media expertise

• Fund development and high-net-worth access

• Capital project and infrastructure development

Harrow Cycle Hub is a registered charity established in 2021 with the aim of encouraging more people to cycle in Harrow.

Our chair is stepping down after five years of developing the Hub and getting it to a position where we have a part time manager for our Wheels for All programme and 55 volunteers doing amazing things in the world of cycling.

With our move to a permanent site at Kenton Rec in March, we shall be able to offer more services and help more people in Harrow to cycle.

If you care about cycling in Harrow and want to make a difference this could be the volunteer role for you.

Essential Qualities of Harrow Cycle Hub’s Chair

• Commitment to the vision and mission of Harrow Cycle Hub, with a passion for cycling and the drive to make things happen

• Experience of managing staff and motivating volunteers

• Experience of being a trustee; you do not need to have been a Chair before

• An inclusive leadership style: able to inspire and support everyone to contribute

• The ability to listen and engage effectively. You can encourage challenge and debate, whilst fostering teamwork

• Ability and willingness to champion the Hub’s work

• A strong personal commitment to equity, diversity and inclusion 

• Responsiveness – the Chair may need to take decisions and give advice at short notice.

Desirable Qualities

• Skills and experience in other relevant areas e.g. general management and strategic 

planning; organisation development; HR and volunteering; marketing; fundraising; cycling and cycle maintenance; equity, diversity and inclusion; voluntary sector management

• Resident or working in Harrow

Duties of the Chair

• To provide strategic leadership for the achievement of the Charity’s Vision

• To ensure the board upholds high standards of governance, transparency, and  compliance with the charity's constitution and relevant legislation

• To review board composition and ensure timely trustee recruitment and development

• To work in partnership with staff and volunteers, providing support, encouragement and constructive challenge to ensure objectives are met; be available for consultation by key personnel

• To oversee key plans like the budget, business plan and risk management, ensuring that the charity has the right resources to meet its objectives

• To promote the Hub’s work, leveraging personal and professional contacts, building on strong relationships already established, negotiating with key partners

Become a Trustee of Young Citizens and help light the spark of active citizenship for children and young people 

With citizenship education set to become statutory in primary schools, votes at 16 on the horizon, and growing concern about the health of our democracy, this is a pivotal moment to join Young Citizens as a Trustee. 

For over 35 years, Young Citizens has helped children and young people understand society, engage in democracy and make a positive impact in their communities. Through flagship programmes like The Big Legal Lesson, The Big Democracy Lesson, the Make a Difference Challenge and the National Mock Trial Competitions, we bring citizenship to life in classrooms and communities across the UK – reaching 300,000+ young people every year. 

Our five-year strategy, Lighting the Spark, is focused on making sure every young person in the UK experiences powerful, practical and immersive citizenship learning. As a Trustee, you will help shape this next phase of growth, strengthen our financial sustainability, and ensure we make the most of the opportunities ahead.

This is a voluntary role (reasonable expenses reimbursed) and a chance to play a strategic part in strengthening UK democracy through education. 

Role Snapshot 

• Shape Young Citizens’ strategic direction and monitor performance 
• Ensure compliance with charity law and our governing document 
• Safeguard the charity’s values, reputation, and financial integrity 
• Oversee effective use of resources and long-term sustainability 
• Support and advise the CEO, ensuring delivery against agreed objectives 
• Act as an ambassador, promoting Young Citizens and building relationships with partners, funders, and supporters 

Why join as a Young Citizens Trustee? 

Being a Young Citizens trustee is a strategic and deeply rewarding opportunity. You will: 

• Help steer a national charity at a pivotal moment for citizenship education and democracy 
• Collaborate with fellow trustees bringing expertise in education, law, finance, communications, governance, and public affairs 
• See our impact first-hand by attending key events such as programme launches and the National Finals of our competitions 
• Support a small but highly skilled staff team (around 13 colleagues across the UK) and a network of 1500+ professional volunteers 
• Contribute to decisions on resource investment, digital development, programme growth, and deepening impact 

In short, you’ll help ensure hundreds of thousands of young people every year gain the knowledge, skills, and confidence to participate meaningfully in society. 

What We Are Looking For 

We’re seeking two trustees who can help Young Citizens expand our reach, influence, and financial resilience. You don’t need prior trustee experience, we provide a full induction, safeguarding training, and ongoing support.

We’re especially interested in those with expertise in one or more of the following areas: 

• Citizenship teaching or school leadership – understanding how schools work and how to embed civic learning and active citizenship across the curriculum. 
• Marketing, communications and influencing – building brands, running campaigns, shifting perceptions and engaging educators, young people and supporters. 
• Business growth, strategic partnerships and business development – scaling organisations, securing strategic partnerships and growing mission-aligned income streams. 
• Digital transformation or innovation – using digital tools, products or platforms to grow impact. 
• Fundraising and income generation – philanthropy, trusts and foundations, corporate fundraising or individual giving. 

We continue to welcome applications from those experienced in leadership, public service, law, finance, policy or youth engagement.

If you’re ready to help steer a national charity at a pivotal moment for citizenship education, influence strategy and strengthen UK democracy through education, we’d love to hear from you!

Role Requirements 

The role requires around 4–6 hours per month, including preparation and engagement between meetings. Trustees attend four board meetings a year at our St Paul's office (usually weekday evenings), monthly online finance updates, and an annual Away Day. Appointments are for an initial three-year term, with potential renewal. While day-to-day operations are led by the Chief Executive and senior team, trustees hold ultimate responsibility for governance and compliance.

To learn more about the role and the application process, please refer to the job pack for full details. 

Who are Guts UK Charity?

Guts UK Charity is committed to a world where digestive conditions are better understood, better treated and everyone who lives with one gets the support they need. Too many people are suffering or dying in silence or alone. They don’t know where to turn for information or support, diagnosis takes too long for many, and treatment can often come too late.​

We are the only UK charity that covers the entire digestive system. We raise vital awareness of digestive conditions, fund life-saving research, and provide patients and loved ones with expert information and support – we are informed by evidence and expertise, our community, and the patient voice.​ 

Our mission is simple: to improve the lives of millions of people affected by digestive conditions 

Who are we looking for?

We are seeking an experienced treasurer who has a comprehensive understanding of charity finances, requirements and regulations and will actively support other board members to fulfil their collective responsibilities around finance.

You will play a pivotal role in ensuring the Gut UK’s ambitious growth plans are achievable, and sustainable for the long term. As a charity we need to do more, fund more, and support more people and we need a treasurer who shares our passion in achieving this. 

As treasurer, you will play a vital role in ensuring our financial health, sustainability, and transparency. You guide and advise the Board on financial strategy, budgeting, and risk management, Chair the Finance, Fundraising, Audit & Risk Committee, ensuring robust oversight of financial and operational matters, support the CEO and COO, offering expert insight and challenge on financial planning and reporting, and champion good governance, transparency, and accountability across the organisation. 

We are seeking volunteer Trustee to join the Board of Trustees at WORTH to collectively oversee the administration and financial governance of the charity. The board is our governing body, providing strategy and direction and ensuring WORTH is run according to the rules. 

We are particularly looking for applications from individuals able to fill the role of Secretary or Treasurer.

About WORTH

WORTH is a charity providing long term aftercare to women affected by Domestic Abuse. We offer clients 1-1 support and a range of wellbeing groups including art, writing, music, and self-defence to help rebuild their confidence and self-esteem.

We provide a safe space for clients to share experiences, give, and receive practical and emotional support, learn new skills, reduce isolation, build friendships, and give women their voice back. It is a space where women can focus on their future and we can support our clients in their healing, post abuse.

To be able to provide this support we rely on a wonderful team of volunteers with a wide skill set and a whole lot of passion to enable our services to work effectively.

Our Board of Trustees play a vital role in making sure that WORTH achieves its core purpose. They oversee the overall management, administration, and governance of the charity. They also ensure that WORTH has a clear strategy and that our work and goals are in line with our vision. Just as importantly, they support and challenge the CEO to enable WORTH to grow and thrive and support more women in need.

Trustee Duties:

• Support and provide advice on WORTH's purpose, vision, goals, and activities.
• Approve operational strategies and policies and monitor and evaluate their implementation.
• Oversee WORTH's financial plans and budgets and monitor and evaluate progress.
• Ensure the effective and efficient administration of the organisation.
• Ensure that key risks are being identified, monitored, and controlled effectively.
• Review and approve WORTH's financial statements.
• Provide support and challenge to WORTH's CEO in the exercise of their delegated authority and affairs.
• Keep abreast of changes in WORTH's operating environment.
• Contribute to regular reviews of WORTH's own governance.
• Attend regular Trustee Board meetings and be adequately prepared to contribute to discussions.
• Use independent judgment, acting legally and in good faith to promote and protect WORTH's interests, to the exclusion of their own personal and/or any third-party interests.
• Contribute to the broader promotion of WORTH's objects, aims and reputation by applying your skills, expertise, knowledge, and contacts.
• The secretary will be responsible for record taking, including writing, and distributing minutes of trustee meetings, putting together agendas for meetings and sending these out with notice of the next meeting.
• The Secretary will work closely with the Chair to enable the smooth running of meetings.
• The Treasurer will be responsible for overseeing and presenting the accounts to the Trustee meetings. We have an accountant doing the day-to-day management of our finances.
• The treasurer will work closely with the CEO in putting together the budget and monitoring the accounts.

As a small charity, there will be times when trustees will need to be actively involved beyond Trustee Board meetings. This may involve scrutinising meeting papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, or other issues in which the trustee has special expertise.

What we are looking for

We are looking for people willing to bring energy, enthusiasm, and commitment to the role, and who will broaden the diversity of thinking and skills on our Board of Trustees. We are particularly interested in candidates with business, finance, and fundraising experience.

Previous governance experience is preferable but not essential. The role is open to remote and local applicants.

Applicant minimum age is 18.

Personal skills and qualities

• Willingness and ability to understand and accept their responsibilities and liabilities as a Board of Trustees and to act in the best interests of the organisation.
• Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.
• Effective communication skills and willingness to participate actively in discussion.
• A strong personal commitment to equity, diversity, and inclusion.
• Enthusiasm for our vision and mission.
• Willingness to lead according to the values of WORTH.
• Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty, and leadership.
• Knowledge and experience of business, finance, and/or fundraising.
• An understanding of Domestic Abuse is an advantage but not essential as training will be provided.
• An understanding of client confidentiality, safeguarding, diversity, and inclusivity in the services provided by WORTH.

Terms of office

• Trustees will be appointed for a two-year term of office, with eligibility to renew and serve for two further terms to a maximum of six years.
• This is a voluntary unpaid position.

Time commitment

• Attending a minimum of six trustee board meetings annually, meetings are held remotely via Zoom once every two to three months.
• Attendance at ad hoc trustee meetings in addition to the minimum six annual meetings.
• Some emails between meetings

Would you like to make a positive impact on your community and make a real difference to people's lives?

By joining Citizens Advice Enfield as a Trustee you can take an active part in board meetings to assist in setting policy and strategy direction, set targets and evaluate our performance.  You could work on specific projects with other trustees or staff members to further strategic objectives and learn about the range of issues that affect our clients such as benefits, debt, employment and housing.  You would need to attend 5 board meetings per year.

You will need:

• professional skills - expertise in areas such as finance, legal, HR, IT, marketing or fundraising
• strategic and leadership skills, lived experience and community knowledge.
• excellent verbal and written communication skills and good IT skills (Microsoft Office suite)
• to be friendly and approachable and non-judgmental, respecting views, values and cultures that are different to your own
• to be willing to undertake training.

Become a Young Trustee of Young Citizens and help light the spark of active citizenship for children and young people!

With citizenship education set to become statutory in primary schools, votes at 16 on the horizon, and growing concern about the health of our democracy, this is a pivotal moment to join Young Citizens as a Young Trustee.

For over 35 years, Young Citizens has helped children and young people understand society, engage in democracy and make a positive impact in their communities. Through flagship programmes like The Big Legal Lesson, The Big Democracy Lesson, the Make a Difference Challenge and National Mock Trial Competitions, we bring citizenship to life in classrooms and communities across the UK – reaching 300,000+ young people every year.

Our five-year strategy, Lighting the Spark, is focused on making sure every young person in the UK experiences powerful, practical and immersive citizenship learning. As a Young Trustee, you will help shape this next phase of growth, strengthen our financial sustainability, and ensure we make the most of the opportunities ahead.

This is a voluntary role (reasonable expenses reimbursed) and a chance to play a strategic part in strengthening UK democracy through education.

Role Snapshot: 

• Contribute to shaping Young Citizens’ strategic direction and monitoring performance
• Help ensure compliance with charity law and our governing document (training provided)
• Safeguard the charity’s values, reputation, and financial integrity
• Support effective use of resources and long-term sustainability
• Work with fellow trustees to advise and support the CEO
• Act as an ambassador for Young Citizens, promoting our mission and building connections

Why join as a Young Trustee?

• Play an important role in guiding a national charity at a critical time for civic education.
• Bring your perspective as a young person to Board discussions - your lived experience matters.
• Gain governance experience, develop leadership skills, and learn how charities operate.
• Receive full induction, safeguarding training, and ongoing support, including a mentor trustee.

In short, you’ll help ensure hundreds of thousands of young people every year gain the knowledge, skills, and confidence to participate meaningfully in society.

What We Are Looking For

We’re looking for young trustees who bring fresh ideas, big-picture thinking, and a collaborative spirit. You’ll approach the role with openness and integrity, ready to learn, grow, and champion Young Citizens beyond the boardroom.

We welcome applications from young people aged 18–25 who are passionate about active citizenship and youth voice. You do not need prior board experience - training and support will be provided. We’re looking for potential, and learning as you go is part of the role. If you have experience or interest in any of the following areas, that’s great (but not essential):

• Citizenship education or youth engagement
• Marketing, communications, or influencing
• Business growth and partnerships
• Digital innovation or technology
• Fundraising and income generation

We also welcome diverse experiences or educational backgrounds, including leadership, public service, law, finance, policy, or community involvement.

If you want to play an active role in guiding strategy and making decisions that matter, ensuring hundreds of thousands of young people every year have the skills and confidence to engage fully in society, we’d love to hear from you!

Role Requirements

The role requires around 4–6 hours per month, including preparation and engagement between meetings. Trustees attend four board meetings a year (usually weekday evenings in London), monthly online finance updates, and an annual Away Day. Appointments are for an initial three-year term, with potential renewal. While day-to-day operations are led by the Chief Executive and senior team, trustees hold ultimate responsibility for governance and compliance. 

To learn more about the role and the application process, please refer to the job pack for full details.

The International Academy of Secrets Wisdom (IASW) is pleased to announce the opening of volunteer opportunities in various administrative, educational, and media fields.
We invite interested individuals to fill out the application form through the following link:
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Please help us share this link with as many people as possible so that the benefit reaches everyone.

We are looking for a dedicated Volunteer Treasurer to join our Board of Trustees and help guide the financial well-being of the charity as we grow and respond to increasing need. Becoming a Treasurer at Shiloh means more than just numbers. You’ll be helping us build stronger futures for some of the most vulnerable people in our community. It’s a chance to use your skills for good and to be part of a dedicated, friendly team.

As Treasurer, you will:

• Work closely with the Board, Chief Executive, and Finance Manager

• Ensure our finances remain sustainable, compliant, and transparent

• Be part of a passionate team committed to lasting change for people affected by homelessness

General Responsibilities of a Trustee

• Ensure the charity focuses on its purpose and all activities align with its aims and objectives

• Comply with the governing document and meet all legal requirements

• Act in the charity’s best interests

• Prepare for meetings, seek advice when needed, and make informed decisions

• Contribute to Shiloh’s strategy and policies, and support and guide the Chief Executive and staff team

Specific Responsibilities of the Treasurer

• Ensure the charity’s financial affairs are legal, constitutional, and in line with accepted accounting practice and Charity Commission guidelines

• Oversee accurate record-keeping and effective financial procedures and controls

• Lead the Finance Sub-Group (with the CEO and Finance Manager) to monitor financial health and report key updates at Board meetings (e.g. income/expenditure, balance sheet, cash flow, reserves)

• Oversee the timely preparation of the annual budget and recommend its adoption to the Board

• Guide trustees in assessing the financial viability of plans, proposals, and feasibility studies

• Ensure financial resources meet both present and future needs

• Maintain a robust overview of financial risks facing the charity

• Oversee the production of financial reports, returns, accounts, and independent examinations

What We’re Looking For

Knowledge and Understanding

• Experience in charity finance and fundraising

• Financial qualifications (desirable)

• Previous Treasurer experience (desirable)

• Trustee board or committee experience

• Knowledge of restricted, unrestricted, and designated funds

• Knowledge of Gift Aid

• Understanding of governance and the voluntary sector

• Awareness of the legal duties, responsibilities, and liabilities of trusteeship

Key Skills and Abilities

• Strong analytical skills to assess proposals and financial implications

• Ability to lead Finance Sub-Group meetings ahead of Board meetings

• Availability to provide occasional ad hoc support to staff on finance-related queries

• Able to build strong relationships and act as an ambassador for Shiloh

• Collaborative team player who values diverse perspectives

Personal Attributes

• Commitment to Shiloh’s vision and values

• Good listener, open to feedback and other perspectives

• Positive, problem-solving attitude

• High integrity and commitment to the Seven Principles of Public Life: selflessness, integrity, objectivity, accountability, openness, honesty, leadership

We are seeking to appoint a voluntary Trustee for our charity who will also take up the role as our secretary.

We are looking for someone who wants to make a difference; helping build & grow the charity with the benefit of good governance. 

Is this role for me?

As you would expect the secretary role will be responsible for supporting the Chair by making sure meetings are communicated, agendas are developed, & that minutes are produced with actions followed up. It would also involve maintaining a well-organised filing system of critical documents, policies & governance records, as well as ensuring compliance with reporting requirements such as Charity Commission filings. But this will not be a case of walking in & taking over the reins; we are going through a period of change & are looking for someone who will help us put in place the processes & controls needed for a well-run charity. 

We are looking for a secretary who will push us & keep us on track. Make no mistake, it will certainly be hard work initially as it will take some time as we work to get everything in place, so you would need to be ready to commit to this. Once things become established then it would be up to you just how much time you want to dedicate beyond keeping everything on track. 

Who is The League of Friends of St Mark’s Hospital Maidenhead?

The League of Friends have been supporting patients in St Mark’s Hospital for over 50 years, helping to provide equipment & an environment that enhances their comfort & care.

We maintain the gardens in the Henry Tudor ward & in Out-Patients, including providing outdoor furniture & planting, as well as providing a range of daily newspapers & making sure a nice cup of Nespresso coffee is available too. We have also helped the hospital over recent years by providing; a cardiac resuscitator, an ECG module, hydraulic treatment couches, specialised podiatry & audiology equipment, and software for a Dexta bone density scanner.

Why are you recruiting now?

While we are proud that we have been supporting St Mark’s for over 50 years, including during the COVID19 pandemic, we have recognised that we now need to need to “regroup”.

The charity has identified 2 immediate objectives; firstly, to develop our fundraising efforts as these have slipped since the pandemic, & secondly, to introduce standards of governance which ensure we fulfil statutory obligations & achieve best practice within a small charity environment. 

We have recently appointed a new Treasurer to strengthen financial controls, & a further trustee with responsibility for developing our marketing effort which will provide a firm footing for fund raising. Further trustees have recently been appointed which support our charitable giving within the hospital. But we recognise that we are lacking the skills, knowledge & disciplines that a good secretary can provide. 

What sort of person do I need to be?

• Hungry for change
• Tenacious
• Pragmatic
• Detailed & meticulous 
• Knowledgeable of charity regulations & best practice - or not frightened to find them out & go on to implement them
• A self-starter who is able to drive us towards the changes needed
• A strong communicator
• Tech savvy – able to use MS office & have the ability to work online as needed 

How much time would I need to dedicate?

You would need to have enough time to arrange, plan & follow up on Trustee meetings. At present these typically take place in alternate months but there may be a need to move these to monthly as the charity grows. One of these meetings will also include the AGM. Meetings are held in Maidenhead.

As secretary there will be other activities which will require action between meetings, for example, keeping the Charity Commission updated, maintaining policies & renewing insurance. While these activities are not onerous their timely upkeep is obviously important.

One of the key features of this appointment will be the need to drive change & establish good governance within the charity. Although we are looking for someone who can help move this forward at speed, we also recognise that “Rome wasn’t built in a day”!

What will I get out of it?

• Helping to make the lives of patients in hospital more bearable is hugely rewarding. 
• The role will be CV enhancing, demonstrating valuable skills & qualities to potential employers; particularly being able to illustrate your ability to influence & to drive change

Is there anything else you think I should know?

Apart from attending our meetings in Maidenhead all other work should be able to be done from home.

This is a volunteer role & necessary expenses incurred will be reimbursed.

For over 70 years, Age UK Lambeth has been at the heart of the community, supporting older people to live well, stay connected, and feel valued. Last year, our services supported over 6,700 older people in Lambeth and we are proud of our work and our history. We are excited about the future, and we need passionate individuals to help us shape it.

We are seeking new Trustees to join our Board and play a vital, strategic role in guiding our charity’s work. We actively encourage applications from individuals of all ages, backgrounds, genders, and professional experiences, as diverse perspectives are crucial to serving our community. If our vision, mission, and values resonate with you, we welcome your application.

Join Us as Treasurer – Make a Lasting Impact

The Maypole Project provides vital emotional and practical support to children and young people with complex medical needs, and their families. We are seeking an experienced Treasurer to join our Board of Trustees and help steer the charity’s financial future.

Why This Role Matters

Your expertise will ensure our finances remain strong and sustainable, enabling us to continue delivering life-changing support to families when they need it most.

What You’ll Do

• Oversee financial governance and compliance.
• Present budgets, accounts, and financial reports to the Board.
• Advise on financial strategy and sustainability.
• Support fundraising and investment decisions.

What We’re Looking For

• Strong financial background (accountancy or financial management).
• A recognised accountancy qualification (desirable)
• Understanding of charity finance and governance.
• Ability to explain financial matters clearly to non-financial trustees.
• Strategic thinker with sound judgment.

Commitment

• Attend quarterly board meetings in person at our offices in Orpington and/or online, reviewing monthly management accounts, preparation for and actions arising from board meetings plus ad hoc support working from home.
• Average one day per month.
• Induction and ongoing training provided.

Why Join Us?

You’ll be part of a passionate team making a real difference to families across South East London and beyond. Your contribution will help shape the future of a charity that truly changes lives.

Interested? 

Please visit our website and download the role description and application form.

RSPCA Milton Keynes & North Bucks

Do you enjoy problem-solving, have a knack for technology, and want to make a meaningful impact in a charitable setting? This is an exciting opportunity for an IT Volunteer to provide first-line support and assist with day-to-day IT operations. This is a hybrid role, mostly remote however there may be necessity to visit our main locations on occasion. It is ideal for anyone living in the Milton Keynes area who can commit regular time and enjoys working in a small, collaborative team.

Overview of opportunity

Our IT team ensures smooth operations for staff and volunteers by managing systems and providing technical support. We currently use Google Workspace applications but are undergoing an assessment to transition to Microsoft Office.

About the RSPCA

Founded in 1824 we have been saving animals for almost 200 years and are proud to be the oldest welfare charity around. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.

Through our numerous campaigns, we seek to raise standards of care, and awareness of issues, affecting animals today. We rely heavily on our volunteers who play a significant role in enabling us to carry out this important animal welfare work every day!

The RSPCA Milton Keynes & North Bucks Branch

The Milton Keynes & North Bucks Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by volunteers who have the support of the National Society of RSPCA.

IT First Line Support Volunteer responsibilities

• Monitor IT Support Emails:

• Check daily, sort and redirect issues as needed.

• User Management:

• Onboarding and offboarding staff and volunteers

• Creating and managing user accounts in Google Workspace

• Assigning email access and permissions

• First-Line Support:

• Triage incoming IT queries

• Basic troubleshooting and escalation where necessary

• Ticket Management:

• Log and track support requests

• Ensure timely resolution or escalation

• Participate in Monthly IT Call:

• Share updates and collaborate with the team.

What we are looking for in an IT First Line Support Volunteer

• Experience in a similar IT support role

• Understanding of IT systems and troubleshooting

• Some knowledge of Google Workspace administration (advantageous)

• Strong organisational and communication skills

• Ability to work independently and manage time effectively

• Comfortable using ticketing systems (or willing to learn)

• Reliable internet connection and access to a computer

• An interest in animal welfare.

• Someone who is flexible and can offer an ongoing commitment

What we can offer you as an IT First Line Support Volunteer

• You will be making a massive difference to the welfare of the animals in your area.

• Join a community which will enable you to meet new people and make new friends.

• Learning new skills through our comprehensive induction and training programme.

• Enhance your CV by adding your volunteering experience and newly acquired skills.

How to Apply:

If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!

We hope you are interested in volunteering for the Milton Keynes & North Bucks Branch

Join us in making a real difference to the lives of animals in need.

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependant on the position, you may need to sign an agreement and undergo specific training before starting the role.