Giving services customer support jobs

Family Support Worker

Up to 12 months Maternity Cover

£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)

South West Care Team - Swindon and Wiltshire areas

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Worker on a full-time basis (35 hours), to deliver a high-quality family support service as part of our South West Care Team.

Reporting to the Family Support Manager of the South West Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

This post will cover the South West of England, with this position focusing on Swindon and Wiltshire area.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care

· A warm, inclusive approach to achieving goals quickly and correctly

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Time off in Lieu

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· A recommend a friend recruitment bonus scheme

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

If you’d like to find out more about these benefits and working with us, please visit our website.

As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website via the link and complete an application form.

Please disclose on your application form if you have used AI for any part of your job application.

Interviews will take place at our South West Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.

Location: Remote working (with some travel across The Girls’ Network regions in England as required)

Reports to: Head of Programmes and Impact

Salary: £37,000 per annum

Contract: Permanent/Full-time, 37.5 hours per week

Direct Reports: Up to 8 Programme Facilitators

Closing Date: Friday 29th January at 9AM

Interviews: 1st stage interview to be held between 4th & 5th Feb, 2nd-stage interview to be held on 13th Feb

About The Girls’ Network:

The Girls' Network is a national charity with a mission to inspire and empower girls from the least advantaged communities by connecting them with a network of professional women role models and volunteer mentors. We believe no girl should have her future limited by her gender, ethnicity, background, or parental income. Our vision is a future where all girls are supported to realise their ambitions, discover their self-worth, and shape their own futures.

We partner with secondary schools and colleges across multiple regions in England, including London, Merseyside, Portsmouth, Southampton, Sussex, Tees Valley, Tyne & Wear and the West Midlands. We match girls aged 14–19 with trained volunteer mentors for one-to-one support. Additionally, we offer group mentoring, workshops, and access to an Ambassador Community that provides continued opportunities for development, career support, and connection.

Role Summary:

The National Programmes Manager is responsible for leading, managing, and developing a team of regionally dispersed Programme Facilitators to ensure consistent, high-quality delivery of The Girls’ Network programmes across all localities. The post-holder drives programme performance and quality through effective people leadership, robust performance management, and the use of SMART objectives to ensure KPIs are met and organisational outcomes are achieved.

A core element of the role involves embedding best practice across all aspects of programme delivery and maintaining a strong, consistent approach to safeguarding  through our work with children and young people. The post-holder is expected to be an experienced, supportive, and proactive leader, confident in managing performance, developing staff, and supporting team wellbeing and professional growth.

For full details of the role’s responsibilities and person specification, please refer to the attached job description, together with a candidate pack designed to support you throughout the recruitment process.

How to apply

Please apply as soon as possible. You will be asked to complete your application by submitting your CV and answering a few application questions.

Appointees are subject to a DBS check. You must have the right to work in the UK to apply.  

Diversity at our core

The Girls' Network is an equal opportunities employer. We are committed to encouraging equality and diversity among our workforce and eliminating discrimination. In line with the Equality Act 2010, if you require any reasonable adjustments to support you with any stage of this recruitment process, please contact the People team. 

Our Benefits

• 27 holiday days per year, plus public holidays (pro-rata for part-time staff)
• Option to purchase up to 5 additional days of annual leave every year
• Gifted birthday leave
• 3 days volunteering leave per year
• Extended and comprehensive sick pay policy
• Enhanced Family Leave pay policy
• Pension scheme
• Annual professional development fund to help you grow
• 24-hour Employee Assistance Programme for wellbeing support
• Benefit from flexible, remote working options with a full suite of home office equipment.
• A dedicated Girls’ Network buddy, available beyond the induction period for ongoing support

Head of Operations & External Engagement

Blossom LGBT is recruiting a Head of Operations & External Engagement to lead our charity’s governance, finance, fundraising operations, and external engagement. This senior role is ideal for an experienced operations leader who wants to shape a fast‑growing LGBTQ+ charity and strengthen our long‑term impact.

You will work closely with the CEO and Trustees to ensure the organisation runs efficiently, compliantly, and sustainably with a focus on enabling high‑quality service delivery for LGBTQ+ young adults by our programmes team.

Who We Are

We believe no young person should face economic or social exclusion because of who they love or the gender they are. We envision a world where LGBTQIA+ young adults live free from discrimination, poverty, and social disadvantage, thriving in inclusive communities where their potential is recognised, celebrated, and their rights are fully realised. Within our team, we value Inclusivity, Strength, Action, and Trust above all else. 

What You’ll Be Doing as our Head Of Operations & External Engagament

This is a standalone leadership role working directly with the CEO and Trustees. You will lead charity operations, support fundraising and income generation, and help shape a scalable operations function as the organisation grows.

Key Responsibilities

• Lead governance, finance, and compliance functions, including financial reporting, charity law compliance, audits, and risk management.
• Oversee internal systems, policies, workflows, and digital infrastructure, developing scalable processes for growth.
• Drive external engagement through digital marketing, communications, and in‑person outreach.
• Lead income generation operations across grants, trusts, foundations, corporate partnerships, and individual giving.
• Manage bid pipelines, donor stewardship, and CRM/digital systems.
• Recruit, support, and manage volunteers to deliver core operational functions.

What It's Like Working for Blossom
As the Head Of Operations you'll join our small close-knit senior leadership team consisting o entrepreneurial-minded and passionate individuals dedicated to transforming the lives of our service users. You'll need to be prepared to get stuck in working for a very small charity with limited resource. At Blossom, we understand that a healthy work-life balance is essential - which is why, as standard, all team members receive:

• Flexible Working: Use up to 20 hours of your contracted week flexibly outside of our core hours. 
• Staff Discounts: Access unique discounts especailly for charity workers. 
• Apprenticeship Scheme: We offer degree level study to staff who wouldn't otherwise be able to access higher education. 
• IVF, Adoption & Transition leave: We know families don't always come in traditional shapes and sizes and that's why we offer enhanced leave for accessing the support you need. 
• Relaxed Dress Code: We encourage everyone to come to work in an appropriate way that affirms who they are and makes them feel comfortable. 

The successful candidate will need to have full right to work in the United Kingdom and pass a Criminal Background Check & referencing. 

Applications close 11:30pm on Friday 16th January.
We'll be proactively inviting candidates to join us for interviews between Friday 16th January and Friday 23rd January. 

We are seeking a dynamic Carers in Employment Lead to drive a countywide initiative across West Sussex, engaging small and medium-sized enterprises (SMEs) to identify and support employees who have caring responsibilities. 

You’ll lead outreach to develop new partnerships, deliver training, and work closely with employers to embed carer-friendly policies and practices, helping to create inclusive, supportive workplaces.

If you excel in stakeholder engagement, have strong project management skills, and a commitment to improving the wellbeing of carers, we’d love to hear from you.

Interview Date 11 February 2026

Role Summary 

•  Project Delivery & Coordination: Implement the Carers in Employment Project plan, ensuring milestones and targets are met. 

•  Employer outreach and campaigns: Coordinate outreach campaigns to engage SMEs through letters, emails, LinkedIn, and networking events. Organise and deliver employer engagement activities, including targeted campaigns during Carers Week and Carers Rights Day.

•  Employer Engagement & Support: Promote carer-friendly policies and practices using resources such as the Carers UK ‘Employers for Carers’ toolkit. Provide advice and guidance to employers on flexible working, emergency leave, and statutory rights. Facilitate access to CSWS support services for carer-employees, including 1-to-1 advice clinics.

•  Training & Awareness: Develop and deliver carer-awareness training sessions for employers and HR teams. Develop and share best practice resources for workplace carer support.

•  Monitoring & Reporting: Track engagement metrics (e.g. number of SMEs reached, policies adopted). Prepare progress reports and contribute to impact evaluations.

•  Partnership Development: Build relationships with business networks, Chambers of Commerce, local employability programmes and local employers. Explore opportunities for fundraising and in-kind support from corporate partners

•  Work collaboratively with colleagues across Carers Support West Sussex to align the project offer with the wider support available in the localities.  

•  Promote the principles of Think Carer across all networks and proactively identify carers and opportunities through partnership working, outreach, community connections and networking. promoting carers as expert partners in care.
For a full list of responsibilities, please refer to the Job Description in the Recruitment Pack.

Employee Benefits 

Training and Development: Opportunities for professional development and training.
•  Flexible Working: Flexible working hours and remote working options.
•  Annual Leave: 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (Inclusive of Bank Holidays).
•  Healthcare and Employee Assistance Programme with perks and discounts.
•  Enhanced Maternity/ Paternity/ Adoption Pay.
•  Supportive Environment: Work in a supportive and collaborative environment with a focus on making a positive impact on the lives of carers.

Before you keep reading

Please do not see everything in this job advert as a "Must Have", but rather a guiding list of what we are looking for. We know no candidate will be the perfect match for all we have mentioned in this advert, so do not be afraid to apply if you feel you are close to the brief but not "Spot On". For example, some of our wonderful Carer Wellbeing Workers come from a non-social care background and they do amazingly well!

Our Culture and Diversity

At Carers Support, we are building an inclusive workplace where everyone can do their best work and be proud to belong.

Values we are looking for in candidate

We are focused, putting carers at the heart of everything we do.

We act together, working with and for carers, the communities they live in and the people that can make a difference to them.

We are leaders, working with each other to find potential and opportunities across all communities, enabling carers to be identified and involved.

We are committed to behaviours that support:

Quality – the highest practical level we can reach in outcomes, learning and behaviour
Inclusivity – respecting people, cultures, and organisations
Caring – improving quality of life and influencing behaviour change
Integrity – operating with honesty and reliability
Loyalty – long-term committed partnerships and co-operation
Innovation – driving our service development and our will to succeed

If you are still unsure if our organisation is a good fit, have a look at our Good Place to Work page and the results of our recent engagement survey. We can't wait to hear from you! 

Disclaimers
Please note we reserve the right to close this role prior to the stated end date, should we receive a sufficient number of applications. Please complete your application as soon as possible to be considered. 

Closing Date: 16 January 2026

Ref 7210

Save the Children UK has an exciting opportunity for a collaborative and fashion-savvy retail leader with strong volunteer management experience to join us as our Store Manager for our Mary's Living & Giving (MLG) Store in Chiswick, London, where you'll inspire a longstanding and dedicated volunteer team to deliver an exceptional retail experience and maximise income that helps transform children's lives.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role

As Store Manager, you will lead one of our flagship Mary's Living & Giving stores – a premium, fashion-forward charity retail concept created in partnership with Mary Portas. You'll be responsible for the day-to-day management of the Chiswick store, ensuring that it not only meets its commercial goals but continues to offer a unique, community-focused shopping experience that reflects the MLG brand.

You'll lead and support a passionate team of around 40 volunteers, maintaining their engagement while evolving the store's offer to reflect local trends and align operationally with other Mary's Living & Giving stores across the network.

In this role, you will:

• Lead, motivate, and develop a diverse volunteer team, creating an inclusive, supportive and empowering culture that celebrates each individual's contribution.

• Manage all aspects of store operations, ensuring excellence in visual merchandising, stock management, and customer service standards.

• Analyse sales performance and local trends to maximise income and profit, while maintaining the premium and distinctive MLG brand identity.

• Build strong links with the local community to grow the store's supporter base and reputation as a destination for high-quality womenswear and new goods.

• Diversify the product offer in line with community insight and MLG strategy, ensuring the store remains relevant, inspiring, and competitive.

• Ensure compliance with Save the Children's policies, safeguarding, and operational standards.

About you

To be successful, it is important that you have:

• Proven leadership experience in retail or charity retail, with a track record of managing and motivating teams (paid or volunteer).

• A strong sense of fashion retailing, with the ability to curate, present and sell products to a fashion-conscious, label-driven customer base.

• Commercial awareness and experience of working to sales targets, with the ability to interpret data and identify growth opportunities.

• Excellent interpersonal and communication skills, able to engage confidently with volunteers, customers, and the wider community.

• A flexible, positive, and resilient approach, with the ability to adapt and problem-solve in a fast-moving retail environment.

• Commitment to Save the Children's vision, mission and values.

This role will be based on-site in the Chiswick, London shop. We're looking for someone able to work 5 days (35 hours) per week to include weekend working.

What we offer you:

Our benefits package is extensive and generous, including:

• Competitive Pay – Our transparent pay policy ensures fair and equitable compensation.

• Generous Holidays – Start with 27 days off per year (pro rata for part-timers) and enjoy up to 32 days after 10 years.

• Pension & Life Assurance – Secure your future with excellent contributions.

• Employee Discounts – Save on groceries, high-street brands, home, tech, gyms, holidays, and more! Over 6,000 deals are available through our benefits platform.

• Maternity/Adoption Benefits – Get 21 weeks of full pay after just six months of employment.

• Paternity/Adoption Leave – Enjoy 10 weeks of full pay (plus statutory 2 weeks) after six months with us.

• Additional benefits: include cycle to work scheme, employee assistance programme, eye care, flu jabs, season ticket loan

Closing Date: 16 January 2026

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Location & Ways of Working:

The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.

This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Are you passionate about using your skills to help us create a bright future for rescued animals?

Margaret Green Animal Rescue has been a trusted name in animal welfare for over 60 years, rehoming more than 60,000 animals. Now, we’re embarking on an ambitious five-year strategy to transform how we operate - using data and technology to create sharper insights, streamline processes, and ultimately help more animals find loving homes.

We are looking for someone to join our team who has great customer insight experience and who would relish the opportunity to build our next generation of data and digital solutions. This role will focus on business systems, bringing together our data and intelligence, and will work primarily within the fundraising and marketing team. At this stage we are not looking for programming or solution building expertise. 

What You’ll Do

• Lead the design, integrate and implementation of our new business data and intelligence solution.
• Create supporter, donor, volunteer, operations and customer insights. 
• Transform processes and workflows to free up time for what matters most—animal welfare.
• Champion CRM data and insight with a data-led approach that connects strategy to real-world outcomes.

What We’re Looking For

• At least 3 years' experience leading insight and data strategy in a fundraising, marketing or customer CRM environment. 
• Current knowledge of data protection and GDPR compliance, with understanding of DPO needs and responsibilities.
• Proven experience in designing and interpreting data analysis and insights to inform strategic decisions.
• A proven track record in effective BI reporting, and process design optimisation.
• Ability to map and align data.
• Ability to engage stakeholders with compelling stories and solutions.
• Passion for animal welfare and a desire to make a tangible impact.
• Project management skills.

If you think this sounds like the role for you, fantastic! Please apply by sending your CV with a covering letter which demonstrates how you meet the essential requirements - we won't be able to consider anyone who only sends a CV.

Please note that this role will be based on-site at our Church Knowle centre near Wareham, in Dorset.  Some hybrid working will be possible, with the expectation of the postholder being on-site in Church Knowle for at least 2-3 days per week. 

Due to receiving a high number of applications, we regret that we are only able to reply to successful candidates.

WE STAND FOR CHILDREN, THEIR CHILDHOODS AND THEIR FUTURES - WILL YOU?

 Around the world hundreds of thousands of children struggle to survive on the streets. In many countries, they have become an accepted issue in society, deprived of access to the most basic services and they experience extreme harm before and during their time on the streets.

Wherever they may be in the world, they face violence, abuse, neglect and exploitation.

Founded in 1996, Railway Children has dedicated over a quarter of a century to developing outstanding practice and services for street connected children. With projects in the UK, India and Tanzania, we aim to reach these children as soon as they are in danger and intervene before an abuser can.  As we embark on our new strategy to 2030, we have ambitious plans to ensure no child is left behind, wherever we work.

The role
This is an exciting opportunity for a database specialist looking for an organisation with purpose, where your work makes a difference to vulnerable children every day. This is a brand-new role in our organisation which is putting data at the heart of its new strategy.
 

About you
As a person who is passionate about the power of data, you will have the opportunity to shape the way that the organisation captures and analyses fundraising income and other data to maximise income which will in turn enable us to support more children.

You will have a track record of managing a fundraising database in a charitable organisation and proven data analysis skills. This role will provide an essential link between the finance and fundraising & marketing teams and will suit someone who thrives on working collaboratively to achieve the goals of the organisation.

We are looking for someone with advanced skills in data management. Time management and problem solving are an essential part of this role.

For further information about this post and working for Railway Children, including how to apply, please visit our website 

We welcome and encourage applications from candidates with a diverse range of backgrounds and lived experience.

Railway Children is committed to safeguarding anyone who comes into contact with us and implements a range of policies to ensure only those suitable to work with vulnerable groups are employed.

Closing Date: 18 January 2026

Are you a people-focused fundraiser who loves building relationships and bringing ideas to life? Humanimal Trust are looking for a proactive, enthusiastic and highly organised Fundraising Officer to support our fundraising activity and help deliver inspiring campaigns and events that make a real difference. 

About the role: 

Reporting to the Fundraising and Partnerships Manager, you’ll play a key role in supporting fundraising activity across the charity, helping to deliver events, campaigns and supporter communications while ensuring our supporters feel valued, informed and inspired.  

This is a part-time, remote role (20 hours per week), with occasional UK travel for meetings and events. 

As our Fundraising Officer you will: 

• Support a programme of fundraising events, including research, planning, logistics, budgeting and evaluation 
• Assist with the development of new fundraising initiatives and campaigns 
• Deliver first-class supporter care and respond to fundraising enquiries 
• Build and maintain strong relationships with supporters and volunteers 
• Maintain accurate supporter data and generate reports to support fundraising strategy 

You’ll bring 

• Relevant experience and a genuine interest in fundraising and supporter engagement 
• Confidence working with databases and digital platforms, particularly Salesforce 
• Excellent communication and relationship-building skills 
• Strong organisational and administrative skills 
• The ability to manage multiple priorities in a remote working environment 

What’s in it for you? 

• A flexible, part-time role (20 hours per week) 
• Remote working, with occasional UK travel 
• Salary of £28,000 FTE (£14,000 pro rata) 
• The opportunity to be part of a passionate, supportive team 
• The chance to make a tangible impact through meaningful fundraising work 

Citizens Advice Canterbury District is looking for a Finance Manager to join the newly formed Citizens Advice North East Kent. As such you may be required to work from any of these Citizens Advice locations: Swale, Canterbury District and Thanet and remotely, as required.

We are looking for someone who will provide a full financial management service to ensure Citizens Advice North East Kent operates effectively and is compliant with all legal and sector requirements, ensuring that accurate and timely financial information is produced for the Chief Executive Officer, the Senior Leadership Team and Board of Trustees.

This is a newly created post within our organisations, established as we undergo significant structural changes and merge our three districts into a single entity. The transition requires dedicated financial expertise; therefore, we are looking to appoint a Finance Manager who will play a key role in supporting and influencing this organisational change. The post holder will be responsible for overseeing the financial monitoring and reporting of our newly formed organisation and ensuring robust financial management throughout the transition and beyond. You will need to ensure the sharing of financial knowledge and reports amongst senior colleagues so that they can understand financial implications of decisions. The post is open to some remote working as well as those able to work in our geographic locations.

This is an exciting opportunity to lead inspiring community and challenge fundraising at Rays of Sunshine, delivering standout events, campaigns and supporter experiences that make a real difference.

As Public Fundraising Manager (Community & Challenge Events), you’ll play a key role in growing our public fundraising programme - leading flagship events such as the London Marathon and Gameathon, developing creative campaigns, and building meaningful relationships with supporters, schools and families. You’ll be part of a passionate, supportive team, working collaboratively across the charity to turn generosity into magical wishes for children and young people across the UK.

This role offers variety, responsibility and the chance to see the direct impact of your work every day -all while helping shape the future of Rays of Sunshine’s fundraising.

About Us
Action Village India (AVI) is a small UK based organisation that since 1989, has been supporting Indian partner organisations who work alongside villagers in some of the most remote parts of rural India so they can improve their lives, livelihoods and resilience. We work towards an India which is just, fair and inclusive, where all people regardless of sex, gender identity, ethnicity, caste, religion can benefit from the country’s economic development and lift themselves out of poverty.

At the heart of our work, are our partnerships; many of which have spanned decades.  Our partner organisations are led by Indians and whether these are large or small organisations, or social movements, all work directly at the grassroots level across rural India – from Bihar and Jharkhand in the North, in Odisha and down to Tamil Nadu in the South. The communities they work with, are some of the poorest in India. They are experts in their fields and work hand in hand with local people to design and inform projects to best serve their local communities and secure rights and social justice for women, men and children.

We accompany our partners for the long term, solidarity with our partners and their communities is at the core of how we work. This means we have developed relationships over the years, based on mutual respect, reciprocity and transparency. We are not governed by donor funding cycles and agendas but are led by our partners and the needs they identify and are committed to shared learning and collaboration. We keep our UK costs to a minimum with core staff and rely on an active and engaged set of Trustees, volunteers and supporters.  Both staff and Trustees of Action Village India have relationships with staff from our partner organisations, created through ongoing dialogue, partner and community visits and participation in learning forums.

Key details

• Salary: £30,000 pro rata
• Hours: 14 hours per week (2 days), ideally Wednesday and Thursday
• Strong possibility of increasing to 21 hours (3 days) in future
• Option to work up to 8 additional paid event days per year (e.g. WOMAD), reviewed annually
• Reports to: Executive Director
• Contract: Permanent, subject to successful 6-month probation
• Annual leave: 25 days (pro rata)
• Pension: Auto-enrolment after 6 months, with 3% employer contribution
• Right to Work check required

Accessibility

We regret that due to the office being on the second floor with a narrow staircase and no lift, this role is not currently suitable for applicants with additional accessibility needs. We will update this if circumstances change.

Key responsibilities

Fundraising and donor management

• Research, develop and submit fundraising proposals to trusts, foundations and major donors
• Maintain accurate fundraising trackers for applications and reporting deadlines
• Coordinate partner inputs for monitoring and donor reports
• Support the Executive Director with fundraising and reporting to trusts and individuals

Events

• Plan and manage Action Village India events across the year
• Attend fundraising events (including evenings and weekends, as agreed)
• Attend WOMAD festival and support delivery of Action Village India’s stall and presence

Individual giving

• Plan and deliver regular appeals and supporter communications
• Develop new ways to engage supporters and grow individual giving income
• Build strong supporter journeys to retain and deepen engagement

Communications and development

• Create compelling fundraising and supporter communications
• Contribute to newsletters, annual reports and appeals
• Coordinate content for events and exhibitions, including WOMAD
• Work with partners to generate stories, updates and visual content
• Manage organisational content such as leaflets, webpages and reports
• Work closely with the Communications and Administrative Officer on social media and CRM content

Person specification

Essential experience

• Minimum three years’ experience in fundraising (trusts and foundations, events and individual giving)
• Proven success securing funding from UK trusts and foundations
• Strong proposal and report writing skills
• Experience co-organising fundraising events

Knowledge and skills

• Knowledge of UK trusts, foundations and institutional funders
• Understanding of the international development and solidarity sector
• Knowledge of Charity Law, Data Protection and the Fundraising Code of Practice
• Excellent written communication skills for diverse audiences
• Proficiency in Excel

Personal qualities

• Passion for social justice and supporting marginalised communities in India
• Highly organised, self-motivated and able to manage competing priorities
• Comfortable working independently in a small team
• Strong interpersonal and cross-cultural relationship-building skills

Desirable

• Experience working with NGOs, particularly in Asia and India
• International development experience
• Photoshop and InDesign skills
• Clean driving licence

Other requirements

• Willingness to work some evenings and weekends and attend WOMAD (late July)
• Ability to travel to rural India if required
• Strong commitment to equality, diversity and inclusion and to Action Village India’s values

How to apply

Please email:

• Your CV (with two contactable references)
• A supporting statement or cover letter (around two sides of A4, maximum three)

Closing date: Sunday, 8 February 2026

Do you enjoy building meaningful connections and supporting people to achieve their goals?

We have a fantastic opportunity for a Community Relationship Fundraiser to join our Fundraising Team at the Motor Neurone Disease (MND) Association. You will be helping people to raise money which will go towards our vital work supporting the MND community. You will ensure our supporters feel valued while helping to maximise income for the Association. A home-based role which supports our north region including Lancashire, Greater Manchester, Yorkshire, County Durham, Tyne and Wear, Cumbria and Northumberland. The Community Relationship Fundraiser will play a vital role in building strong relationships and delivering excellent supporter care.

Key Responsibilities:

• Remotely steward fundraisers in your area, working with internal teams to provide the best experience.
• Deliver excellent supporter care, ensuring fundraisers feel engaged and motivated.
• Collaborate with the wider community team to ensure consistent processes and accurate records.
• Ensure funds raised are received correctly and within agreed timescales.
• Make sure all fundraising activities comply with law, best practice, and internal policies.

About You:

• Experience in fundraising, sales, or account management.
• Experience coaching and motivating people to achieve goals.
• Experience of working to income targets.
• Excellent communication skills across phone, email, and face-to-face.
• Respectful of diverse backgrounds and committed to inclusivity.
• Able to build and maintain positive relationships.
• Good time management skills with the ability to prioritise and multitask.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

As a Community Relationship Fundraiser, you will help ensure supporters feel valued and inspired, while contributing to the long-term success of the Association. If you are ready to take on this rewarding role, we would love to hear from you.

Depaul UK is exclusively partnering with Robertson Bell in their search for a new Financial Controller to join their team on a permanent basis. Depaul UK is a national charity that delivers a wide range of support and housing services for young people and adults at risk of homelessness.

Reporting into the Executive Director of Finance & IT, this Financial Controller role at Depaul UK is a rare opportunity to take a pivotal leadership position in a fast-moving, high-impact charity. You will lead a busy finance team, embed a new finance system, and ensure robust financial controls, while gaining exposure to both the charity’s consolidated operations and its rapidly expanding housing subsidiary. This role offers exceptional potential for growth and a clear pathway into broader finance leadership.

The organisation:

Depaul UK has worked for 30 years to support people facing homelessness. Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with, and energise opportunities for employment, education, training and volunteering in the communities in which we work. Our service provision reaches from Newcastle to Greater Manchester to London - with plans to grow our business in response to increasing need. 

Homelessness is a complex and constantly evolving challenge. There is no ‘one-size fits all’ solution and Depaul UK believe no one should have to sleep in an unsafe place or be held back from achieving their potential. Each year, they support and empower thousands of young people to find a safe place to call home, a chance to thrive and a brighter future.

The key duties of the Financial Controller will be as follows:

• Lead on the preparation of year-end financial reporting across the group
• Support the preparation of Depaul UK Trustees report and lead on the annual statutory audit process
• Develop and maintain a full set of financial policies and procedures which support the charity to deliver its aims
• Review and streamline controls and processes, including greater automation/ integration with other business systems
• Act as a finance subject matter expert, providing accounting advice to the team and wider organisation
• Prepare monthly management accounts for Depaul Housing Services
• Ensure the interests of the function are represented at internal committees
• Supervise the processing of all financial transactions and payroll, ensuring adequate documentary support, correct coding and appropriate authorisation
• Ensure month end timetable is adhered to, making sure that all bank and control account reconciliations have been carried out
• Ensure all income and expenditure is appropriately analysed and restricted and designated funds are correctly accounted for

The successful candidate will have:

• A full, recognised accounting qualification, or be in the final stages
• Ideally, a background working in the charity or social housing sectors, but this is by no means essential
• Demonstrable experience working in a strong internal control environment and driving effective month and/or year-end routines
• The ability to lead and develop a high performing team
• Excellent relationship management skills, and the ability to work within a cross-functional Leadership Team to continuously improve the service

Candidates who are looking to make their first move from practice into industry are also strongly encouraged to apply!

This role can be based in either London, Manchester or Whitley Bay, with hybrid working policies in place, requiring only two days per week to be worked from the office, with the rest from home. Please note that salary differs by location:

• London: £64,282
• Manchester: £63,782
• Regional: £60,782

Applications are open until Sunday 18^th January, with first stage interviews due to take place the week commencing 26^th January. CVs will be under continuous review in advance of this date so please submit your application today to make sure you don’t miss out!

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

As the Senior digital insight analyst, you’ll lead on our digital analytics to ensure we have high quality, reliable insight that drives better user experience across all our digital products and improves our digital performance.

You’ll take ownership of Google Analytics 4 (GA4) and Google Tag Manager (GTM) , ensuring our tracking and reporting is accurate, insightful, and aligned with our broader data strategy. Working closely with internal teams and external agencies, you’ll embed robust tagging, maintain clear measurement standards and develop accessible dashboards that inform decision-making across the organisation.

A key part of your role will be turning data into actionable insight. You’ll analyse user journeys, identify friction points from ecommerce tracking, run A/B tests, and identify opportunities for growth, your work will help us connect more meaningfully with our audiences. You’ll help us make the most of our digital data, combining it with data from our CRM and other sources to generate joined-up, actionable insights.

Your work will support website optimisation, content decisions, product development and user experience improvements.

About you 

You bring strong hands-on experience in digital analytics and a passion for using data to improve user experience and drive meaningful change.

You are confident in:

· Implementing and debugging GA4 and GTM

· Analysing website performance and user journeys

· Building clear dashboards in Looker Studio

· Running A/B or multivariate tests to improve conversion and engagement

· Presenting complex findings clearly into stories that influence decisions

· Supporting others to build their confidence in data

Whether your background is in the charity sector or elsewhere, you’re curious about emerging digital trends and motivated by the opportunity to make digital experiences more inclusive, engaging, and impactful.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date  19 January 2026 9am

Interview date First interviews: w/c 19 January 2026

                         Second interviews: w/c 26 January 2026 

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.