Giving services customer support jobs

Are you a skilled and compassionate leader with a passion for making a difference in the lives of others? You will have a key role in helping to serve older Christians and in leading a motivated and committed staff team catering to the residents in Worthing, West Sussex. View our lovely home here.

Our amazing team at Koinonia Christian Care Home provide a loving and caring environment for our residents, whilst maintaining the Christian ethos that is so important to them. The health, well-being and happiness of our residents are of primary importance to us. We are looking for a Business Manager to oversee the operations and ensure the highest standards of care for the people we care for.

As a Business Manager, you will play a pivotal role in managing our day-to-day operations, supporting our dedicated staff, and driving our mission to enhance the well-being of those we serve. Find out more about how we care for our residents: https://youtu.be/Po6md7pq7nI

If you are a dynamic professional with a strong background in business management and a heart for caring, we invite you to apply now.

Have a watch here of "What it means for us, to work in a Christian Care Home like ours:" https://youtu.be/uCa1_BtS34w

For more information, please read the job pack

Responsibilities:

• Lead the Service Team to ensure top-quality service and cleanliness standards.
• Provide leadership in pastoral and spiritual aspects for service users and staff.
• Work alongside the Registered Care Manager 
• Manage the budget and administration of the home in conjunction with the Head Office Team, including administering invoices and invoicing fees, petty cash etc;
• Be responsible for all aspects of people management including administering the recruitment, selection and appointment procedure, maintaining staff records, organising duty rotas, issues relating to supervisions, appraisals, disciplinary, performance management, back-to-work interviews, grievances etc;
• Manage the training and development of staff in line with the Society’s Personnel Policies;
• Prepare monthly reports for Operations Manager, as well as produce other information regarding staff hours for wages to the Head Office Team; 
• Carry out the duties of ‘responsible officer’ for the Home when you are on duty as required under Health and Safety, Public Health and Fire Regulations;
• Engage in the Society's strategic aims, foster community connections, including churches, to promote the Society's work, maximise home occupancy, and improve service users' quality of life.

Skills/Experience:

• Willing and able to take a lead in maintaining the Christian ethos of the home;
• Management experience in a business setting;
• Comfortable with writing business communications to staff and residents as well as authorities etc;
• Ability to communicate effectively at all levels whilst maintaining confidentiality;
• Ability to lead, motivate and encourage staff to give of their best, and have people-leadership and management experience;
• Able to work under pressure and provide calmness in all situations;
• IT literate ( including Microsoft Word, Excel, Outlook and the Internet);
• Willing to be flexible in the working pattern and are prepared to participate in training and attend relevant staff meetings.

*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)

Hours:

40 hours a week, usually worked over 5 days.

“On-call” cover is required on a rotating basis to meet demands. Please get in touch for more information about working patterns. 

Benefits:

• £44,500 to £50,000 per annum
• Relocation support (to be discussed)
• 5 Weeks' paid holiday per year as well as bank and public holidays
• On-going training and support
• Team events
• Pension scheme
• Care Friends referral 
• Medicash
• Perkbox – including an Employee assistance programme.
• Long-standing service rewards
• Birthday rewards

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.

 Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested

Position: Senior Business Intelligence Analyst - Engagement
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, with flexibility to work remotely
Salary: £35,825 per annum plus excellent benefits *
Salary Band and Job Family: Band 2, Profession/Technical

*you’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.

About Us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.

We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on effective and efficient operations, collaboration and continuous improvement in our Technology, Strategy and Business Intelligence teams.

To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”.  We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).

You will be responsible for delivering advanced, accurate, and timely data segments and selections, and supporting data analysis for MS Society’s marketing, engagement, and fundraising initiatives. This role ensures that data-driven insights are readily available to inform decisions and enhance supporter engagement efforts. You will be supporting continuous improvement of data processes and collaborates with various teams to achieve MS Society’s strategy, providing mentorship and guidance and fostering a culture of data excellence.

More information about our job opportunities can be found on our MS Society website.

Closing date for applications: 9am - Friday 23 January 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our recruitment and selection process 

• The first round of our recruitment and selection process includes an interview with competency-based questions.
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.  
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
• You might also be invited for a second interview. We’ll let you know about this during the selection process.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 39 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Construction Youth Trust is seeking Delivery Team Interns to work in London!

Schools and Programme Intern – (London)

Salary: London Living Wage £28,860 p.a. FTE 

Contract: 6-month fixed term contract with the prospect of progression to a permanent Coordinator role

Location:  Main Office - London Scottish House, 95 Horseferry Rd, London SW1P 2DX

Reporting to: Programme Manager/Programme Hub Manager

About the Role:

Here at Construction Youth Trust, we're on the lookout for enthusiastic individuals who are excited to learn and ready to dive into a supported internship. This is a fantastic chance to get a hands-on feel for what it's like to work in the charity sector. You will also have the opportunity to contribute to the wider development of the Trust e.g. participation in strategic working groups.

We are particularly looking for individuals at the start of their career interested in working directly with young people within our Delivery Team. Also, as one of our interns, you'll gain valuable skills to kickstart your career, with the prospect of progressing into a Coordinator role with us. Plus, you'll have an internal buddy to support you and help you settle in throughout your internship.

As a Delivery Team Intern, your key duties and responsibilities could include:

· Supporting the team to deliver fun and engaging programmes and activities for young people (primarily in schools/colleges and with employers) to get them ready for the working world by building on their skills and confidence.

· Supporting the team in the development of effective long-term working relationships with schools and referral partners.

· Supporting the team to enlist, manage and coordinate the support of local industry partners to connect young people with opportunities and employers that match their unique strengths and interests.

· Supporting the team with administrative tasks, helping to register, monitor, and evaluate the young people participating in programmes and activities.

· Please note that you will be required to travel across London regularly

About You

The Construction Youth Trust team works in a fast-paced environment, what we are looking for in our new Intern(s) includes:

· Enthusiastic about connecting young people to opportunities, particularly those facing barriers to work.

· Good organisational skills, detail orientated and proactive in finding solutions.

· Have a ‘can-do’ attitude, as our Intern you will be expected to get involved in a variety of our programmes and activities.

· IT literate and digitally savvy

· Ability to communicate professionally with a range of people including young people, schools, funders, universities, industry representatives, training providers and community organisations.

· A willingness to learn about career opportunities offered by the modern construction and wider built environment sector.

· Ideally educated to Level 3 (BTEC, A- Level, etc) or equivalent experience.

About Us

Make a big impact with a dynamic small charity transforming young people’s lives London.

Construction Youth Trust is an ambitious and innovative charity whose mission to inspire and enable young people to overcome barriers and achieve their full career potential. Social mobility is at the heart of our work, and we prioritise working with young people from low-income backgrounds and those who are facing significant barriers to employment.

We help young people recognise their potential, develop their confidence and skills and discover career opportunities never previously presented to them. Through our long-standing partnerships with employers in the construction and built environment sector (over 200+ across London), we connect young people to relatable role models, world of work experiences and ultimately rewarding jobs and apprenticeships. The built environment is at the forefront of the drive towards achieving net zero and future economic growth, offering young people substantial opportunity for career progression.

At the Trust, we are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We are looking for candidates who share our dedication to this commitment. All roles involve safer recruitment practices therefore an Enhanced Disclosure with Barred List check from the Disclosure and Barring Service (DBS) will be carried out.

We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals from a minority ethnic background and/or those with a lived experience of the young people we support.

You’ll be eligible for many of our benefits including:

· 25 days annual leave per year which increases by a day each year after 2 years’ service up to a maximum annual leave entitlement of 30 days per year

· An additional discretionary “Day for You” (pro rata for part-time)

· Opportunity to take a 6-week sabbatical after 3 years of service

· The Trust’s contributory pension scheme after three months – The charity will match your employee contribution up to 7%

· All travel expenses covered over and above your regular commute to and from work. Any extra travel for work purposes will be reimbursed.

· Access to Workplace Options EAP (a provider of employee support services)

· Opportunity to Work from Home

· Opportunity to take part in the wider team’s wellbeing and social activities

· A supportive Training and Development policy which encourages colleagues to develop as professionals and achieve relevant qualifications (e.g. CIOF’s Certificate in Fundraising).

How to Apply

If you are passionate about improving the life chances of young people, especially those facing disadvantage and exclusion, we'd love to hear from you! Please complete the application form (available via this site page) explaining why you're interested in this role and how you meet the person specification.

Previous applicants need not apply.

Closing date: 9am on 23rd January 2026. However, we reserve the right to close recruitment for these roles ahead of the deadline once we reach a suitable number of applications. We may also interview candidates as we receive suitable applications and close the application deadline earlier if a successful candidate is found.

A second interview may also be required.

You can access the Application Form, Job Description and Person Specification for this role by applying for this role via Charity Jobs.

Role

·Working in close partnership with Macmillan Cancer Support, we have developed the CRT Together initiative, which is dedicated to ensuring that no one faces cancer alone. This programme is designed to connect people who are living with or affected by cancer to the vital support services they need. Currently, CRT Together is active across the Cwm Taf Morgannwg Health Board and Aneurin Bevan University Health Board regions, supporting person-centred care by facilitating access to care, guidance, and a network of support.

·Working collaboratively with partners across the health, social care, and third sector, you will ensure that individuals affected by cancer remain at the heart of the programme. Your leadership will be central to guiding a dedicated team to deliver a high-quality service, consistently monitoring progress and effectively communicating the impact of the programme. Through your efforts, the service will be shaped around the needs and experiences of those it supports, ensuring that outcomes are continually improved and the programme's story is clearly articulated to all stakeholders.

About You

· You have the leadership skills and drive necessary to build partnerships to reach marginalised communities and to meet participant need.

· Strong interpersonal skills and extremely resourceful you may have previous experience of leading health programmes.

· You are someone who can champion and influence change in inequality, in communities in greatest need of support.

· Compassionate and can demonstrate empathy based on people’s experiences.

· You use your excellent analytical skills to prioritise and implement effective and efficient ways of working.

· You want to contribute to the Coalfields Regeneration Trust’s key strategic theme of improving health and wellbeing of people in our former coal mining towns and villages.

Organisation Profile

The Coalfields Regeneration Trust (CRT) is the only community wealth building charity dedicated to the regeneration of Britain’s coalfield communities. For over 25 years, the CRT has worked with communities to deliver a breadth of projects creating opportunities for people, strengthening the role of community organisations and identifying place-based solutions responsive to the challenges still experienced in former coalmining towns and villages. To support delivery, the CRT has developed an innovative community wealth-building model generating sustainable income to deliver both social and economic value. Enabled by engaging key stakeholders, partners and, most importantly the communities, activities delivered are personalised to meet the needs of the people, the organisations and the place.

Foodbank Manager

We are delighted to be working in partnership with Vineyard Community & Richmond Foodbank, a Christian charity in Richmond that is committed to helping people through tough times and giving them the chance to thrive. Whether someone’s facing homelessness, food poverty, escaping abuse, or battling mental health challenges, Vineyard Community & Richmond Foordbank (VC&RFB) is there with care and support. In our busy world, it’s easy to miss those struggling around us, but at VC&RFB, they take the time to listen, connect, and see the person behind the story. By offering kindness and hope, they’re helping people rebuild their dreams and find a brighter future. Together, they are inspiring change and restoring hope.

VC&RFB is seeking a compassionate and strategic Foodbank Manager to lead their Foodbank provision across multiple sites. This is a significant role at the heart of their mission, often serving as the first point of contact for individuals and families at their most vulnerable moments. You'll be responsible for ensuring high-quality delivery, warm relational support, strong volunteer leadership, and a consistent, dignifying experience for every guest.

In this pivotal role, you'll provide leadership and supervision for the Assistant Foodbank Manager, Satellite Foodbank Leaders and volunteer teams, ensuring consistent high-quality standards across all sites. Working closely with the Operations Manager and wider team, you'll oversee all aspects of Foodbank operations including guest provision, volunteer coordination, data management through the Trussell Data Collection System, and product storage across multiple sites. You'll maintain strong relationships with referral partners, churches, schools, businesses and community groups, representing the Foodbank as a positive ambassador for the charity.

A particularly exciting aspect of this role is leading the development, setup and launch of VC&RFB's new Community Essentials Hub. This important initiative will expand the "Hope for Life" aspect of the mission, offering guests access to low-cost food and essentials provision, wider support, and opportunities to participate, volunteer and contribute. You'll help shape this new model, establish operational systems, develop partnerships with organisations such as 'Your Local Pantry', and create opportunities for former guests to be part of the running of the service.

The successful candidate must be able to demonstrate:

• Excellent relationship-building skills with experience supervising staff and/or volunteers
• Strong organisational skills, with experience in organising or coordinating activities, rotas or service delivery
• Experience supporting people facing vulnerability, poverty, or crisis
• Some experience contributing to new or developing services

This is a unique opportunity for a practicing Christian to combine operational leadership with compassionate community support. You'll help nurture an environment of hope, dignity, and stability at the heart of everything Vineyard Community does. Guests often share how transformative it is to feel genuinely seen, welcomed, and supported - to know they are not alone. As Foodbank Manager, you'll be instrumental in creating those moments of connection and care that can change lives.

This role is subject to a Enhanced DBS check, which will be carried out by the employer.

For an informal and confidential discussion about the role, please contact Nick Thomas, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian.

Contract & Hours: Permanent. Part time - 30 hours per week

Location: The Vineyard Community Centre, Richmond on Thames

Closing date for applications: Wednesday 22nd January 2026

Charisma vetting interviews must be completed by close of play on 26th January 2026

Interviews with Vineyard Community & Richmond Foodbank: Week commencing 2nd February 2026

Schools and Programme Coordinator / Senior Coordinator – (London)

Salary: Coordinator/Senior Coordinator £28,860 – £34,500 depending on experience. (Salaries over £29,900 reserved for more senior/experienced candidates only).

Contract: Full time permanent contract

Location: Main Office - London Scottish House, 95 Horseferry Rd, London SW1P 2DX.

We are seeking Coordinators to work in London

Reporting to: Programme Hub Manager

About the Role:

We are seeking to expand our committed team of Programme Coordinators and Senior Coordinators who work directly with young people, supporting them to discover and achieve their best next step on their route to a successful career.

Our Coordinators work with young people studying in schools and colleges who face barriers to higher education and employment. Working closely with Careers Leads, Pastoral Support Workers and Referral Partners this role requires excellent relationship management skills to build trusted relationships with key stakeholders and young people as well as local construction and built environment employers who are fundamental to the successful delivery of inspiring world of work programmes.

About You

What we’re looking for in our new Coordinator(s) includes:

· Enthusiastic about connecting young people to opportunities, particularly those facing barriers to work.

· Have a ‘can-do’ attitude, as a small charity you will be expected to get involved in a variety of our programmes and activities – including development of our programmes and processes

· Be able to work within established programme structures, but still be responsive to the individual needs of employers and young people  

· IT literate and digitally savvy

· Ability to communicate professionally with a range of people including young people, schools, funders, universities, industry representatives, training providers and community organisations.

· A willingness to learn about career opportunities offered by the modern construction and wider built environment sector.

· We would expect Senior Coordinator to be experienced practitioners who can take responsibility for a significant area of work, proactively driving good practice across organisation and demonstrating a constructive and solutions-focussed leadership

· Ideally educated to Level 3 (BTEC, A- Level, etc) or equivalent experience.

Make a big impact with a dynamic small charity transforming young people’s lives London.

Construction Youth Trust is an ambitious and innovative charity whose mission to inspire and enable young people to overcome barriers and achieve their full career potential. Social mobility is at the heart of our work, and we prioritise working with young people from low-income backgrounds and those who are facing significant barriers to employment.

We help young people recognise their potential, develop their confidence and skills and discover career opportunities never previously presented to them. Through our long-standing partnerships with employers in the construction and built environment sector (over 200+ across London), we connect young people to relatable role models, world of work experiences and ultimately rewarding jobs and apprenticeships. The built environment is at the forefront of the drive towards achieving net zero and future economic growth, offering young people substantial opportunity for career progression.

The Construction Youth Trust team works in a fast-paced environment, so we’re looking for someone who is well-organised, detail-oriented and will be proactive in finding effective solutions. You should have excellent communication skills, the ability to build relationships and a willingness to learn.

At the Trust, we are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We are looking for candidates who share our dedication to this commitment. All roles involve safer recruitment practices therefore an Enhanced Disclosure with Barred List check from the Disclosure and Barring Service (DBS) will be carried out.

We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals from a minority ethnic background and/or those with a lived experience of the young people we support.

What we offer:

You’ll be eligible for many of our benefits including:

· 25 days annual leave per year which increases by a day each year after 2 years’ service up to a maximum annual leave entitlement of 30 days per year

· An additional discretionary “Day for You”, (pro rata for part-time)

· Opportunity to take a 6-week sabbatical after 3 years of service

· The Trust’s contributory pension scheme after three months – The charity will match your employee contribution up to 7%

· All travel expenses covered over and above your regular commute to and from work. Any extra travel for work purposes will be reimbursed.

· Access to Workplace Options EAP (a provider of employee support services)

· Opportunity to Work from Home

· Opportunity to take part in the wider team’s wellbeing and social activities

· A supportive Training and Development policy which encourages colleagues to develop as professionals and achieve relevant qualifications (e.g. CIOF’s Certificate in Fundraising).

How to Apply

If you are passionate about improving the life chances of young people, especially those facing disadvantage and exclusion, we'd love to hear from you! Please complete the application form  explaining why you're interested in this role and how you meet the person specification.

Previous applicants need not apply.

Closing date: 9am on 23rd January 2026. However, we reserve the right to close recruitment for these roles ahead of the deadline once we reach a suitable number of applications. We may also interview candidates as we receive suitable applications and close the application deadline earlier if a successful candidate is found. 

A second interview may also be required.

You can access the Application Form, Job Description and Person Specification for this via this Charity Jobs site.

Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.

At Barnardo's we believe in children, the funds we raise in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.

You're an experienced people manager; you are creative and resourceful and can use this to generate customer, donor and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.

In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.

Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

JOB TITLE: Front of House Receptionist/Administrator

REPORTING TO: House Manager

HOURS: 36.25 hours on a shift basis, including weekends

We dream of Waverley Abbey becoming a destination of encounter with God, providing a world-class service in all areas of hospitality, centred around simple excellence. A5-star experience that allows each guest to understand that they are important to us, and we are here to serve them with kindness and excellence in customer service, which guests will feel in abundance. Guests will leave Waverley Abbey feeling restored, revived and refreshed, knowing that they are now part of our connected family.

As a key member of the Waverley Abbey Front of House team, you will provide a warm and friendly welcome to guests, students and visitors at reception, engage with and manage house administration tasks, and support other areas of the house as and

when required.

Key tasks

> Give a 5* welcome to visitors, guests, students and contractors.

> Be well acquainted with all activities and events due to take place in the house each day and be able to act as a central point of communication for our guest experience.

> Liaise with College staff and the House Manager to ensure students ,tutors and other guests stays with us are run smoothly and efficiently from time of booking through to their leaving us.

> Booking of bedroom reservations via telephone and email using CRM

> Ensure relevant staff in the Waverley Abbey team are well briefed with any updates to activities on the day.

> Administrative tasks day to day with speed, accuracy and efficiency.

> Act as Duty Manager for the House at weekends when required – on a rota basis.

> Engage face-to-face, by email and telephone with enquirers to inform them about and promote all that Waverley Abbey offers, signposting them to relevant areas of the organisation as appropriate.

> Ensure the foyer is clean, tidy and well presented at all times.

> Support other Front of House /café/restaurant/Event duties if required.

Main performance assessment criteria-Essential

> Friendly welcome and excellent customer service to all guests.

> Effective communication and liaison with staff at all levels.

> Adaptability and flexibility with respect to the daily needs of the business.

> Excellent IT and administrative skills.

> Highly organised, reliable and able to prioritise.

> Ability to perform under pressure with a “can do” attitude.

This job description is subject to alteration as the needs of the organisation change. Any substantial alterations will be made following consultation with you.

Salary: £41,855 per annum

Hours: Full time or flexible hours considered

Location: Hybrid working - London based twice a week and the rest home working

Sadler’s Wells is a world-leading creative organisation, dedicated to presenting, producing and touring dance made today in all its forms. Sadler’s Wells commissions, presents and produces more dance than any other theatre in the world – from tango to hip hop, ballet to flamenco, Bollywood to cutting-edge contemporary dance. With an innovative, year-round programme of performances and learning activities, this is the place where artists come together to create dance, and where we welcome everyone to experience dance and be inspired.

The Role

The Major Gifts Manager will work closely with the Head of Individual Giving & Major Gifts to provide support on all gifts at £12,000 and above. The role combines face-to-face fundraising of the annual Major Donor levels of Artistic Director’s Circle and Avant Guardians, implementing the strategy to recruit further support at these levels as well as supporting recruitment at the Major Project Support level which begins at £50,000. There is regular and proactive collaboration with development department colleagues and the wider Sadler’s Wells team to deliver a dynamic programme of donor cultivation and stewardship.
 

What are my responsibilities?

Fundraising

• Manage the annual Major Gifts programme (Avant-Guardians and Artistic Director’s Circle), overseeing stewardship, retention and recruitment as well as the implementation of the five-year fundraising strategy of this income area.

• Develop and maintain excellent relationships with own portfolio of major donors as the ‘Primary Worker’

• Work with the Head of Individual Giving & Major Gifts to deliver special fundraising events for cultivating and stewarding Major Project Supporters and annual Major Gifts Supporters.

• Work with the Head of Individual Giving & Major Gifts to identify and cultivate Major Project Supporter prospects from current Sadler’s Wells donors.

• Support on administration of Major Project Support, including writing reports, gift agreements and stewardship touchpoints with donors.

• Along with other team members, support administration of Sadler’s Wells America, our 501 (c)(3) US entity.

• Build strong relationships with other departments and project teams to foster a deep understanding of, fluency with, and confidence in talking about the work and vision of Sadler’s Wells and related disciplines.
• Recognise and exploit key crossovers exist between all income areas (e.g. Individual Giving/Corporate Giving/Sponsorship/Trusts and Foundations) and liaise with colleagues as appropriate to ensure best results.

• Attend regular Development evening events as necessary.

• Network and gain knowledge across the fundraising spectrum.

Management and Administration
 

• Line Management and development of the Major Gifts Officer including carrying out annual reviews and objective setting.

• Ensure the team maintain accurate financial records and cultivation and stewardship plans.

• Ensure compliance with GDPR and other relevant legislation and regulations.

• Keep abreast of developments in fundraising best practice, new funding programmes and legislation and contribute to any changes in procedures and practices as appropriate.

• Represent Sadler’s Wells at external meetings and events.

Who should apply?

The successful applicant will demonstrate the following skills, experience, and personal qualities.

Experience and knowledge
 

• A proven track record in achieving fundraising targets from major donors at the £25,000 and above level

• A personal track record in initiating and securing new gifts and retaining support from individuals

• Experience of creating and developing strong relationships with supporters and stakeholders at all levels

• The ability to work both as part of a team, and autonomously

• Experience of managing expenditure and income budgets and in communicating and presenting financial information

• Thorough knowledge of fundraising database systems

• Experience of Line Management and supporting others within their role/s, with positive performance management

Skills and abilities
 

• Ability to think strategically and creatively and contribute effectively to department strategy

• Ability to work effectively under pressure and to meet challenging targets, multi-tasking and delegating where needed

• Excellent written and oral communications skills with keen attention to detail

• Excellent IT skills; including spreadsheets and presentation packages

• Proactive, entrepreneurial and creative in identifying new income sources

• Diplomatic, with a professional approach to good customer care

• Ambitious, collaborative and enthusiastic

• Available to work in the evenings on a regular basis

• Demonstrable interest in the performing arts

• Must currently hold the right to work in the United Kingdom

Additional, but not essential
 

• Experience of working within an arts organisation / charity

Why Work for Us?

You will be a key part of our mission to make and share dance that inspires us all and delivering our vision to create, through dance, a depth of connection beyond borders, cultures and languages, so we see ourselves in each other.

• You will get 25 days annual leave per annum (pro rata), with an additional 3 days after five years’ service

• You will be enrolled into the Sadler’s Wells Trust Ltd. pension scheme

• You will have access to our Employee Assistance Programme (EAP) to support your wellbeing

• Engage in learning and project opportunities to develop personally and professionally, and support your career journey

• You can access an interest-free Season Ticket Loan and a Cycle to Work salary sacrifice scheme

• You will be eligible for a death in service insurance policy covering twice your annual salary

• You will be encouraged to attend performances at both theatres with a discretionary allocation of tickets to employees (subject to availability), and a staff discount at the Garden Court Café

• We welcome everyone through our doors and encourage and enable people to be the best versions of themselves and to feel confident and capable in their roles

• We celebrate diversity in the dance we share and showcase, and in our workplace. We are working hard to be more inclusive and increasing access both on stage and off and have several anti-racism commitments to make lasting changes in the way we work

Application

To apply, please send Anna Ludeman your CV and a letter (max. 2 pages) letting us know why you would like this role and what you can bring to us here at Sadlers Wells.

Accessibility is incredibly important to us here at Valued Recruitment and at Sadlers Wells. If you would like any accessibility amendments or support throughout the application and interview stage, please don’t hesitate to let us know. No question or request is too big or too small.

We want this process to be comfortable and enjoyable and a chance for you to bring your best self to the process.

Closing date: 26th January 2026

Our client brings joy and laughter to seriously ill children in NHS hospitals and hospices across the country. Through in-person and virtual visits and events, the organisation's entertainers, from magicians to musicians, artists, fairies and therapy dogs, enhance wellbeing and help young patients and their families cope with the pain and anxiety of serious illness and hospitalisation. They are now looking for a Fundraising Database Manager to join their growing, values-led team.
 
Fundraising Database Manager
Permanent, Part-time, (3 days a week, 0.6 FTE)
London (N5) –  2 days a week (Monday, Tuesday, or Thursday).
£40,000-£45,000 FTE 

The Fundraising Database Manager reports to the Chief Executive and will be responsible for managing the charity’s CRM (Donorfy) and work with colleagues to ensure the smooth operational delivery of fundraising processes and activities.

The role will lead on supporter data management and income administration, ensuring accurate and GDPR-compliant records. This includes maintaining supporter and beneficiary databases, managing integrations between systems (including Donorfy, mondayDB and third-party platforms).

You will oversee donation processing and income reconciliation across all fundraising streams, including Gift Aid management, Stripe integration and monthly reconciliations with Finance. You will support effective donor stewardship, alongside collaboration with fundraising team. You will deliver data extraction, reporting and analysis, producing regular income reports, KPI dashboards, forecasts and campaign analysis to support strategic decision-making. You will provide targeted data sets for fundraising and marketing activity, track performance, and support income planning.

You will also support events and campaigns, manage event data, registrations, sponsorship tracking and reporting, including imports from platforms such as JustGiving. Alongside this, you will ensure robust compliance, risk management and due diligence, managing consent, data retention, audits and compliant prospect research. Finally, you will play a key role in operations and stewardship, supporting major donor, corporate and trust relationships through effective systems, templates and processes, managing pipelines and moves management, and embedding fundraising best practice across the team.

To be successful in this role, you will have experience of managing a CRM, either in fundraising or in a business using client and customer data. You will be a problem-solver, with experience of identifying and delivering on improvements for operational systems and processes.

You will have excellent communication and relationship management skills, with the ability to convey complex information to a range of stakeholders and influence at a senior level. You will have excellent IT skills, with experience of using data analytics tools within Microsoft and other software packages. You will have experience of developing and successfully embedding efficient operational processes. You will have a robust understanding of data compliance including GDPR, PECR and the Fundraising Code of Practice. You will have a commitment to the wellbeing of children and to the organisation's vision and mission.

Desirably, you will have experience using Donorfy (CRM database) and/or PowerBi. You will have experience of integrating Donorfy with other platforms (e.g. mondayDB, MailChimp, Microsoft, payment platforms such as CAFDonate or Just Giving). You will have experience of working in a fundraising department and/or on fundraising campaigns.

How to Apply

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact George Cook at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

To apply, please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

We’re looking for a flexible, adaptable and creative Funding expert to join our talented team of Development Managers, supporting local organisations and residents and helping the voluntary, community, faith and social enterprise (VCFSE) sector to grow and thrive.

You will be engaging directly with frontline voluntary and community groups, providing fundraising advice, bid-writing support, bid reviews, funding searches and signposting, and training. You will also develop partnerships with other local agencies to better support the local voluntary sector and influence funders, and identify local funding development needs to help inform our training programme for voluntary groups.

You’ll bring experience in developing fundraising strategies within the VCFSE sector, an understanding of the governance issues that could be barriers to successful funding applications and how to overcome them, and knowledge of funder priorities that groups should be aware of.

In return, we offer flexible, hybrid working options, a free Employee Assistance Programme, and up to 7.5 hours of volunteering leave per year.

For more information about the role, or to apply, please visit our website by clicking the button on this listing.

Job Title: Finance Officer – Accounts Payable

Salary: £28,844 per annum (increasing to £32,047 per annum after 18 months) + £750 per annum Homeworking Allowance

Hours: 35 Hours per week (part time hours will be considered for the right candidate - 28 hours per week minimum)

Contract: Permanent Role

Location: Homebased anywhere in UK 

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.

As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults,  as well as our expanding Education and Health services. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.

In 2024 TACT became one of the top 5 charities to work for in the UK, placing 5th in the UK Best Companies Work For survey results , and a top 25 mid-sized company to work with across the whole of the UK.   97% of our people feel proud to work with TACT and think that TACT cares about their wellbeing, while 92% of our people would say they “ love working for TACT”.

This is an exciting opportunity to join the TACT Finance team.

If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.  

Overall Duties of the Finance Officer – Accounts Payable will include:

• Recording all changes to carer payments on the finance system, on the carer’s purchase ledger account.
• Process carer pay in line with established timescales
• Prepare fee invoices to Local Authorities and other customers
• Manage the processing of children’s savings
• Recording of purchase invoices on the system and process BACS payments to suppliers
• Lead on and review aged creditors report
• Prepare monthly bank reconciliations and monitor unreconciled transactions
• Assist with the monitoring of receipts, remittance and outstanding debtors.

 TACT offer an excellent employee benefits package including:

• 31 days paid holiday plus 8 annual bank holidays.
• Progression to salary target rate upon completion of 18 months service.
• 45p per mile for business travel.
• Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
• Family friendly policies.
• Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
• Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
• An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
• Menopause Policy and free Menopause Clinician Appointments.
• Stakeholder Pension Scheme (salary sacrifice).
• Fantastic learning and development opportunities for all roles.

The Finance Officer – Accounts Payable may be homebased within England, Scotland or Wales but will be required to travel for occasional training and team wellbeing events.

A Standard DBS clearance is required for this role and will be processed by TACT on your behalf.

Closing Date: Sunday 25th January 2026

Interview Date: Wednesday 4th February 2026 (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.

TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.

Starting £30,256 pa + generous benefits 

Full time (flexible working options available)

Permanent 

Islington, London

Closing Date: 19 January 2026

Ref 7236

Save the Children UK has an exciting opportunity for a collaborative, people-focused and commercially minded individual with experience in fashion or charity retail to join us as a Store Manager in our Islington shop in London. In this role, you will lead a vibrant, fashion-conscious volunteer team, shape a distinctive retail offer, and create a welcoming, inclusive space that reflects Islington's diverse community while raising vital funds to change children's lives.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard, delivering lasting results for millions of children, including those hardest to reach.

About the role

As Store Manager for our Islington shop, you will lead the day-to-day running of a medium-sized, high-performing shop, located on a busy and competitive high street with a strong fashion presence. You'll balance retail excellence with local identity, ensuring the shop stands out among neighbouring boutiques and charity shops through its curated fashion offer, inclusive culture and strong community connection.

You'll focus on enabling and inspiring a diverse team of around 30 committed, fashion-conscious volunteers—taking time to understand what motivates them, recruiting for the right skills, and creating an environment where people feel valued, empowered and proud of the impact they're making. Alongside this, you'll drive commercial performance, maximise income opportunities, and act as a passionate ambassador for Save the Children within the Islington community.

In this role, you will:

• Build, lead and inspire a motivated volunteer team, championing volunteer recruitment, engagement and development to ensure the effective running of the shop.

• Deliver retail excellence by managing operational efficiencies, following best practice guidance and maintaining high standards across all areas of the shop.

• Drive income and profitability by understanding financial performance, analysing results and taking action to maximise sales across all product categories.

• Shape and maintain an engaging shop proposition, using your understanding of fashion, local trends and community insight to influence product, layout and offer.

• Act as an ambassador for Save the Children, building strong connections within the local community and promoting the shop and our mission.

• Ensure proactive risk management, safeguarding and compliance with all SCUK policies, procedures and regulatory requirements.

About you

To be successful, it is important that you have:

• Previous leadership experience managing staff or volunteers, ideally within fashion or charity retail.

• A strong understanding of customer service and the ability to create a welcoming, inclusive retail environment.

• Confidence using IT systems, including MS Office and systems for reporting and volunteer management.

• The ability to build and maintain positive working relationships with people from a wide range of backgrounds.

• A self-motivated, resilient and flexible approach, with the ability to work at pace in a fast-moving retail environment.

• A results-driven mindset, with experience of working to targets, reviewing performance and adapting to change.

• Commitment to Save the Children's vision, mission and values.

This role will be based on-site in the Islington, London shop. We're looking for someone able to work 5 days (35 hours) per week to include weekend working.

What we offer you:

Our benefits package is extensive and generous, including:

• Competitive Pay – Our transparent pay policy ensures fair and equitable compensation.

• Generous Holidays – Start with 27 days off per year (pro rata for part-timers) and enjoy up to 32 days after 10 years.

• Pension & Life Assurance – Secure your future with excellent contributions.

• Employee Discounts – Save on groceries, high-street brands, home, tech, gyms, holidays, and more! Over 6,000 deals are available through our benefits platform.

• Maternity/Adoption Benefits – Get 21 weeks of full pay after just six months of employment.

• Paternity/Adoption Leave – Enjoy 10 weeks of full pay (plus statutory 2 weeks) after six months with us.

• Additional benefits: include cycle to work scheme, employee assistance programme, eye care, flu jabs, season ticket loan

Closing date: 19th January 2026

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Do you want your work to influence Parliament, shape public debate and make a tangible difference to people’s lives?

We are looking for a driven, curious and politically savvy External Affairs Officer to join an excellent team that delivers for our members every day. This role offers a genuine opportunity to help build and strengthen our parliamentary engagement and wider external affairs activity at a pivotal time for social care.

You will join a supportive, intelligent and ambitious team that values evidence, collaboration and impact. We invest in our people, encourage professional development and give you real responsibility and exposure from day one. Your work will help shape national conversations and support a sector that matters.

About us

We are the UK’s membership body for over 2,200 homecare providers. Together, we work to ensure society values and invests in homecare so people can live well at home and flourish in their communities. We support our members with practical tools, trusted insight and strong representation, and we speak with authority to government, Parliament, the media and the wider public.

About the role

As External Affairs Officer, you will sit at the heart of our communications and parliamentary work. You will work closely with colleagues and members to raise awareness of the value of homecare and advance the interests of the sector.

You will help grow our profile in Parliament and the media, support campaigns, and strengthen relationships with MPs, journalists and stakeholders. You will also play a key role in translating member experience into compelling external messages and ensuring members feel heard, supported and represented.

This role suits someone who enjoys joining the dots, spots opportunities quickly and wants to build a career in external affairs, public affairs or communications within a respected, mission-driven organisation.

What you will do

• Track parliamentary activity and political developments, summarising key issues for colleagues and members
• Support parliamentary engagement, including drafting briefings, communications and Parliamentary Questions
• Build and maintain relationships with MPs, parliamentary staff and external stakeholders
• Monitor media coverage and help shape proactive and reactive media opportunities
• Draft clear, engaging content for press releases, member communications and external channels
• Plan and deliver social media activity that strengthens reach, engagement and influence
• Work closely with members to capture case studies, insights and lived experience
• Contribute to blogs, publications, events and conferences, including party conferences
• Support the team with coordination, reporting and continuous improvement

About you

You are bright, motivated and organised, with a strong interest in politics, policy and communications. You enjoy writing, relationship-building and working at pace. You take initiative, think critically and care about delivering high-quality work.

You will bring:

• Strong written and verbal communication skills, with an ability to tailor messages to different audiences
• Experience in public affairs, media, communications or campaigning, or a closely related field
• An understanding of UK parliamentary processes and political engagement
• Confidence using social media to inform, engage and influence
• Strong planning skills and the ability to manage multiple priorities
• An interest in social care, health or public services, or a desire to build expertise in this area

Why join us

If you want a role where your ideas count and your work makes a difference, we would love to hear from you.

How to apply

To apply, please submit your CV and a 2-page covering letter outlining how you meet the person specification.

The Homecare Association is an equal opportunity employer. We value diversity and encourage applications from all qualified candidates.

For the full role profile, and person specification, please go to our website and the 'About Us' page.

Closing date for applications

Monday 26 January 2026 at 11.59pm. We reserve the right to close applications early.

Please note that we are not accepting speculative approaches or CVs from recruitment agencies or third-party recruiters.

Interviews

First stage interviews will be w/c Monday 2 February 2026.

These will be held in person, at our office in London. The closest train station is Waterloo.