Head of engagement jobs in charing cross, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Head of Fundraising will lead all fundraising activities, overseeing the full spectrum of income generation to support our mission of empowering young people through football and education. This is an extremely exciting opportunity for the successful candidate to lead on fundraising for an organisation which has barely scratched the surface of the fundraising landscape. There is autonomy over the direction of travel with a lot of support from the CEO on ideas and future programmes.
KEY RESPONSIBILITIES
· Strategic Fundraising Leadership
o Develop and execute a comprehensive fundraising strategy to grow income across all streams, aligning with the Foundation’s goals.
o Set long-term targets for income growth, monitoring progress and adapting strategies to capitalise on emerging opportunities.
o Act as a key ambassador, representing the Foundation at senior-level meetings with funders and corporate leaders to secure support.
· Trusts, Foundations, and Statutory Funding
o Lead on securing multi-year grants from major trusts, foundations, and statutory bodies, producing compelling applications and stewardship reports.
o Manage a portfolio of high-value trust relationships, cultivating new leads and ensuring personalised engagement to maximise funding.
o Oversee statutory funding bids, including government departments and local authorities, to support programme.
· Philanthropy, Major Donors, and Individual Giving
o Build and steward a portfolio of major donors and philanthropists, networking to identify prospects and delivering tailored proposals to secure gifts.
o Develop individual giving campaigns, including digital appeals and supporter journeys, to grow recurring donations and engage a broader donor base.
o Foster long-term relationships through personalised stewardship, ensuring high levels of donor satisfaction and retention.
· Corporate Partnerships and Brand Collaborations
o Secure corporate partnerships for sponsorships, employee volunteering, and content production, leveraging the Foundation’s football focus to attract partners.
o Collaborate with the marketing team to align corporate engagement with brand visibility and impact storytelling.
o Negotiate and manage partnerships that provide financial support, in-kind contributions, or co-branded initiatives to enhance programme delivery.
· Events and Community Fundraising
o Plan and oversee fundraising events, such as corporate football tournaments, charity matches, and supporter evenings, to raise funds and build engagement.
o Manage event logistics, budgets, and partnerships to ensure successful delivery and measurable ROI.
· Digital Fundraising and Innovation
o Support digital fundraising strategies, including online campaigns, social media appeals, and email marketing to grow donor acquisition and retention.
o Champion the use of AI and new technologies to optimise fundraising processes, such as personalised donor communications and data analysis.
o Ensure robust data management in CRM systems to track donor interactions, compliance with GDPR, and fundraising performance.
· Team Management and Cross-Team Collaboration
o Work with programme delivery, marketing, and operations teams to create compelling propositions and gather impact data for fundraising materials.
o Ensure all fundraising complies with legal, ethical, and governance standards, mitigating risks and upholding transparency.
· Safeguarding
o Ensure all fundraising activities, events, and donor engagements comply with the Foundation’s safeguarding policies, including DBS checks and risk assessments.
Person Specification
· Essential Skills and Experience:
o Proven track record of securing significant funding across multiple streams, such as trusts, statutory bodies, philanthropy, corporates, and events.
o Experience leading a fundraising team, with strong people management and mentoring skills.
o Exceptional written and verbal communication skills, with the ability to produce compelling proposals, reports, and pitches tailored to diverse audiences.
o Strategic thinker with demonstrated success in developing and implementing fundraising strategies to achieve income growth.
o Strong networking and relationship-building abilities.
o Knowledge of fundraising regulations, governance, and compliance, including GDPR and ethical standards.
o Proficiency in CRM systems, data analysis, and digital fundraising tools.
o Passion for the Kinetic Foundation’s mission, with an understanding of challenges faced by disadvantaged young people in London.
o Commitment to safeguarding and promoting the welfare of young people.
· Desirable Skills and Experience:
o Experience in sport-for-good or youth-focused charities, particularly with football-based programmes.
o Knowledge of AI and digital innovations in fundraising.
o Track record of managing high-profile events or brand partnerships.
o Familiarity with London’s philanthropic and corporate landscape.
· Personal Attributes:
o Ambitious and proactive, with a growth mindset and commitment to continuous learning.
o Collaborative and supportive, able to inspire teams and build positive relationships.
o Resilient and calm under pressure, with strong organisational skills to manage multiple priorities.
o Ethical and transparent, with a focus on delivering measurable impact.
We use football to engage and inspire young people, so that they are empowered to complete post-16 education and achieve their full potential.
The client requests no contact from agencies or media sales.
Head of Communications & Advocacy
Location: Hybrid – 2 - 3 days to be worked from our office in Crayford, DA1
Salary: £41,000–£46,000 per annum (depending on experience)
Contract: Permanent, full-time (35 hours per week)
At Allergy UK, the leading national charity supporting people living with allergic conditions, we are passionate about raising awareness, driving policy change, and providing trusted advice to millions. Every campaign we run and every story we share helps make allergy visible as a serious health issue and we’re looking for a new Head of Communications & Advocacy to help us take this mission even further.
What You’ll Be Doing
As our Head of Communications & Advocacy, you’ll shape and amplify the charity’s voice across the UK. Leading a dynamic team, you’ll drive strategy, lead high-impact campaigns, and ensure that Allergy UK remains a trusted, credible, and influential voice.
You will:
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Develop and deliver integrated communications and advocacy strategies
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Lead creative, impactful campaigns to raise awareness and influence policy
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Guide our media relations and secure high-profile coverage
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Provide expert advice on sensitive and strategic communications issues
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Build strong relationships with policymakers, healthcare leaders, and industry stakeholders
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Act as an ambassador for Allergy UK at the highest levels
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Inspire and lead a skilled communications and advocacy team
What We’re Looking For
We’d love to hear from you if you have:
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A proven track record in strategic communications and advocacy
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Experience leading multi-channel campaigns that achieve real impact
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Excellent stakeholder engagement skills — from media to government to industry
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Strong leadership experience, with the ability to inspire and develop teams
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Outstanding communication skills, both written and verbal
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Confidence in providing senior-level advice on high-profile issues
It would be a bonus if you also bring experience of policy development, the UK health sector, or working with lived experience storytelling.
What We Offer
We believe in looking after our people and helping them thrive. As part of our team, you’ll enjoy:
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£41,000–£46,000 salary (dependent on experience)
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28 days holiday + bank holidays
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Annual pay review in line with market rates
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Flexible hybrid working and free onsite parking
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Pension scheme and employee benefits hub
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Employee Assistance Programme (counselling, GP service, wellbeing support)
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Training and development opportunities
How to Apply
If you’re passionate about using communications to create real social change, we’d love to hear from you.
Please send your CV and supporting statement via Charity Job. Your supporting statement should highlight how your skills and experience meet the role requirements, and what you could bring to our team.
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Closing date: 12pm Sunday, 26th October
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Online interviews: Thursday, 30th October 2025
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In-person interviews: Wednesday, 5th November 2025
We welcome applications from all backgrounds and communities, and are committed to creating an inclusive and supportive recruitment process. If you would like to apply in a different format or need adjustments, please get in touch.
Please note that this role will require a minimum in person presence of 2 -3 days per week in our office in Crayford.
Be part of something impactful. Join us and help shape the future of allergy care.
No one should die from allergy We provide expert advice, and advocate for better healthcare and support for those affected by allergy
The client requests no contact from agencies or media sales.
About Dreams Come True
We deliver moments of magic with lasting impact to children living in poverty who have a serious illness, disability, or life-limiting condition. We are the only wish granting charity focused solely on children living in social deprivation in the UK.
About the Role
Dreams Come True is seeking an ambitious, strategic and highly skilled Head of Fundraising to lead and expand its income generation and manage and drive a high performing team. This senior role prioritises the development and delivery of an ambitious major donor and individual giving strategy - cultivating, stewarding, and upgrading supporters, including high-net-worth individuals and regular donors. Reporting directly to the CEO and working closely with the Senior Leadership Team, you will diversify income streams, maximise philanthropic support, and ensure the charity's long-term sustainability whilst leading, managing, motivating and inspiring the team.
Key Responsibilities
- Develop and implement a growth-oriented fundraising strategy, with a strong focus on major donor fundraising and individual giving (regular giving, donor journeys, legacy giving).
- Build a robust pipeline of major donors, personally managing relationships with high-value supporters, cultivating new prospects, and maximising lifetime value through tailored stewardship.
- Oversee the design and execution of engaging campaigns and supporter journeys for individual and legacy donors.
- Direct and support building other fundraising streams (trusts & foundations, events, digital, community), setting ambitious yet achievable income targets.
- Monitor, analyse, and report on fundraising performance, using data-driven insights to identify opportunities and refine approaches.
- Inspire, manage, and develop the fundraising team, fostering a culture of collaboration, high performance, and innovation.
- Ensure policy, governance and compliance with all relevant fundraising legislation and sector regulation.
- Represent the charity in external meetings, building networks and leveraging senior volunteers and Trustees to extend philanthropic reach.
- Translate complex beneficiary needs into compelling cases for support, proposals, and stewardship reports that resonate with donors and partners.
Person Specification
Essential:
- Demonstrated success in major donor fundraising, including personally securing substantial gifts (five and six figures); proven ability to build from scratch, cultivate and maintain relationships with high-net-worth individuals.
- Proven expertise in individual giving, including donor journeys, donor retention and engagement, and developing bespoke campaigns.
- Strong leadership skills, with a track record of building, motivating, and developing high-performing fundraising teams.
- Up-to-date understanding of the fundraising compliance environment (Fundraising Regulator's Code, GDPR, PECR).
- Outstanding communication, negotiation, and presentation skills, both written and verbal.
- Analytical mindset and the ability to use data to inform strategy, track performance, and drive growth.
- Creative approach to stewardship, recognising, thanking, and meaningfully involving supporters at all levels.
- Passion, resilience, and integrity aligned with the charity’s mission.
- A recognised fundraising qualification (e.g. Certificate/Diploma from the Chartered Institute of Fundraising or equivalent).
- Inspiring and experienced team leader.
Desirable:
- Experience with innovative donor engagement, digital tools, and CRM/database systems.
- Background in a similar scale or mission-driven UK charity.
How to Apply
Apply by submitting a CV and covering letter via CharityJob.
The client requests no contact from agencies or media sales.
Thank you for your interest in the Head of Collaboration Partnership roles (x3) at the Fair Education Alliance
A key part of the new FEA strategy 'Neighbourhood to National' is our work with Combined Authorities, who we believe are an incredible unit for change for children and young people’s outcomes and we are now hiring three Heads of Collaboration Partnership to lead on this work employed by the FEA and working alongside a MCA Partnership Lead in each area. They will provide expert leadership to establish deep partnerships and enable cross-sector collaboration.
You’ll report to our Director of Place-Based Collaboration, within our expanding Place-Based team, drawing on expertise from across the FEA. You will also work with a dedicated lead for the Partnership in the Combined Authority. You will play a key role in ensuring that: learning and evaluation are bedded into the approaches; youth engagement is a key factor driving the work, and what is being uncovered in MCAs is feeding into policy change.
We are looking for a professional who is highly collaborative, committed to systems change, comfortable with working through ambiguity, sees the incredible potential for MCAs, and will be passionate about long-lasting change for children and young people.
We are accepting applications from candidates living and working across the country - so if you live or work in any of the Mayoral Combined Authority areas, then please consider applying.
ImpactEd Consulting is acting as recruitment advisor to the FEA on this appointment.
Key dates
- Applications close: Wednesday 12 November (5.30pm)
- R1 Interviews: Monday 1 – Wednesday 3 December (online)
- R2 Interviews: Wednesday 10 – 12 December (in person - location TBC)
- Start date: early 2026 – as soon as possible (to be agreed with the successful candidate)
If you have any questions based on any aspect of the appointment process or require any additional information, please contact ImpactEd directly
No child’s success should be limited by their socioeconomic background.
The client requests no contact from agencies or media sales.
As the Head of Engagement and Communications, you’ll support the Executive Director in leading AMOSSHE as a senior leader. You’ll also act as the Deputy Director, contributing to operational management, strategic development and stepping in for the Executive Director as needed. You’ll have line management responsibilities for members of the team. As well, you’ll be responsible for shaping and delivering impactful communications strategies that drive member engagement, promote AMOSSHE’s events and initiatives, and elevate the organisation’s profile.
Contract type: Permanent, full time (37 hours a week).
Location: Hybrid. Two days (Tuesday and Wednesday) in the office, central London. This is a requirement of the role.
Salary range: £45,000 to £50,000, with an expected starting salary between £45,000 and £47,000, depending on experience.
Application deadline: 23:55 (BST) on Monday 3 November 2025.
About us
AMOSSHE The Student Services Organisation is a not-for-profit professional membership association for Student Services leaders in higher education. Our mission is to support, inform and empower our community of Student Services leaders to enhance the higher education student experience and help students fulfil their potential. We do this through collaboration and networking, sharing good practice, enhancing professional development and influencing policy and investment. Find out more about our organisation here.
We’re committed to championing equality, diversity, and inclusion, and aspire to have a diverse and inclusive workplace. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join AMOSSHE. Find out more about our commitment to equality, diversity and inclusion on our website.
The client requests no contact from agencies or media sales.
Are you a strategic leader with a passion for member engagement and global growth? Do you thrive on turning data into insight and insight into action? Join the Royal College of Radiologists (RCR) as our new Head of Membership and help shape the future of our global community.
As the Head of Membership, in this critical role you will thrive on creating exceptional member experiences, driving strategic growth, and using data to shape impactful engagement.
You will be a visionary leading our ambitious global membership strategy. This is a unique opportunity to shape the future of our membership offer ensuring that every interaction, event, and service leaves our members feeling valued, supported, and inspired. You’ll be an inspiring leader to a talented team, guiding them through exciting growth while supporting their development and helping them thrive in their roles.
What you’ll be doing:
- Driving global growth: Identify new markets, lead international recruitment campaigns, and build strategic B2B partnerships.
- Championing insight: Use data and CRM tools to understand member needs, behaviours, and trends turning insight into action.
- Enhancing member experience: Ensure world-class service across all touchpoints, from onboarding to renewals and events.
- Innovating membership strategy: Shape our membership categories, pricing, and value proposition to remain competitive and compelling.
- Leading with impact: Manage and inspire a high-performing team, fostering innovation and excellence across the membership function.
What you’ll bring:
- Proven experience leading membership recruitment to grow a membership base globally.
- Experience developing and implementing a B2B membership strategy.
- Experience leading a membership function.
- Expertise in data-driven decision-making and CRM systems.
- Strong leadership and communication skills.
- A passion for member engagement and continuous improvement.
At the RCR, you’ll be part of a forward-thinking organisation that values innovation, collaboration, and excellence. You’ll have the autonomy to shape strategy, the support to lead boldly, and the opportunity to make a real difference to professionals across the globe.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Want to lead a high-impact, mission-driven team supporting over 1,000 young people each year?
Spiral Skills is looking for a dynamic, strategic leader to take on a central role in our growing team.
As Head of Programmes, you’ll oversee and scale our youth services across our school employment programmes, career coaching and Changemaker youth leadership programme.
This is more than a delivery role, it's a chance to influence policy, build partnerships, and help expand our impact.
As our Head of Programmes, you will:
- Shape and oversee our growing portfolio of youth programmes
- Provide strategic leadership across employability, outreach, and advocacy initiatives
- Lead and inspire a talented team of staff and facilitators
- Embed safeguarding and trauma-informed practice across all programmes
- Build strong partnerships with schools, funders, community organisations, and employers
What we’re looking for:
- Track record of leading youth or education-to-employment programmes
- Experience in staff management, safeguarding, and programme development
- Skilled external representative and partnership builder
- Deep commitment to youth voice, equity, and systemic change
You’ll lead a talented team of Programme Managers and youth workers, all working to ensure every young person is motivated, equipped, and excited about their future.
Location: Tulse Hill – hybrid (2 days remote)
Deadline: Monday 27th October
To inspire excitement about the future, motivate young people to achieve their dreams and equip them with the essential skills for success



The client requests no contact from agencies or media sales.
The key aspects of this important new role are supporting membership, championing communications and impact, and overseeing youth engagement, which you will lead on at an organisational level, working closely with senior colleagues.
As a membership organisation, the role of Head of Membership & Impact is crucial to the core mission of our charity, and forms part of our core team, working closely with both our CEO and Head of Partnerships & Grants, with support from your line reports.
Membership: You will oversee our membership process of our 170 members, from new joiners to member training and networking provision. The responsibilities of membership are varied, but include
- Ensuring a rigorous membership onboarding, survey and renewal process
- Designing and facilitating a comprehensive membership and events offer that meets members’ needs and fulfills our commitments from funders;
- Maintaining strong direct relationships with members, and overseeing the work with supplementary schools
Impact & Communications: You will lead YCF’s impactful communications and reporting. Responsibility areas will include:
- Overseeing YCF’s collection and effective use of our CRM and data, including about members
- Developing and writing effective and impactful reporting and storytelling of YCF’s work
- Embedding effective communications across YCF’s team
- Overseeing YCF’s online presence, including social media and our website
Youth engagement: Finally, you will oversee YCF’s youth engagement, via the following areas:
- Overseeing the delivery of our Young Ambassadors programme, in coordination with a leading youth social action provider, in line with best practice
- Facilitate and develop impactful opportunities for young Camdeners to have a say in decisions that impact them
You will also be a key leader at YCF and a core member of the SMT, managing two part-time staff members. You will champion the areas of membership, impact and communications and youth engagement across YCF and with external stakeholders. You will be called upon to represent the organisation in key spaces, including with Camden Council, key funders, and elsewhere.
This post is subject to satisfactory Enhanced DBS check. The successful candidate must have the right to work in the UK.
About YCF
Young Camden Foundation is a registered charity, established in 2017. YCF is supported by a number of important stakeholders, including the John Lyons’ Charity, corporate partners and Camden Council, and is a proud member of the national Young People’s Foundation Trust. YCF works on behalf of our 170+ Camden members, who serve thousands of children and young people across our borough, working regularly with all local stakeholders, from local MPs to community leaders.
Under our new strategy for 2025-28, A Stronger Camden for Young People, we are clear on our strategic objectives for the next three years. Led by our CEO Daisy Srblin, and Chaired by Martin Pratt CBE, our small but mighty team punches above its weight in our borough, supporting our members and the children and young people they serve across our borough.
Essential and desirable criteria
The essential criteria we are looking for are as follows:
- Excellent communication skills, both written and verbal, with experience of report writing
- Confidence and experience in handling data, and generating reports from data
- Experience of using Salesforce, Mailchimp / similar CRM effectively
- Exceptional organizational skills, with the ability to successful manage a busy and diverse workload
- Experience generating and leading on social media / website content
- A commitment to the core values of YCF’s work: collaboration, community, equality and sustainability
- A collaborative approach to work
- Educated to degree level or equivalent experience
It would also be desirable, but not essential, if the candidate has:
- Previous experience working with voluntary and community groups and/or public sector organisations
- Experience working with young people
- Line management experience
- Understanding / professional or lived experience of the lived context of Camden
- Experience planning, facilitating and delivering events
- Experience of design software, such as Canva
We know that skills and experiences come in different forms, so if you’ve got a range of our essential criteria, and a willingness to learn, there are training and education opportunities at YCF to train you up in post.
Please review the attached Job Description for full details of this role and its responsibilities.
What we offer
We firmly believe you’ll be working in one of the best teams in the sector, with a collaborative and supportive culture. But you’ll also benefit from:
- 25 days of annual leave per year
- In addition, your birthday off as paid leave, and office closure between Christmas and New Year
- Access to our Employee Assistance Programme 360 Wellbeing, including free in-person counselling sessions and 24/7 online and telephone GP
- Training and development opportunities throughout the year
- Free gym access and access to free creative and fitness classes as part of our Labs membership
- Access to unlimited tea, coffee, biscuits and fruit each day, and access to on-site showers
- Discount on food and drink in Camden Stables Market
Please click 'Apply now' for details regarding application for this role.
YCF is a membership organisation, supporting 170+ Camden-based charities and CICs that offer services and support to children and young people.



The client requests no contact from agencies or media sales.
At Working Options, we are keenly aware that talent exists in all parts of society, and yet opportunities are not available to all. We aim to help all young people in the UK to transform their career and life chances. In 2024 we delivered in-person activities for 73,000 young people and engaged 2.5 million with digital content. We are proud of the impact our small, dedicated team has, and we can only achieve this success with committed volunteers, schools and funding partners who value the services we offer.
We were founded in Luton in 2012, and in 2024 following a generous grant from the Moondance Foundation we launched our work in Wales. So far, we have supported 20,000 Welsh students in a quarter of Welsh secondary schools. By 2029 we aim to be working in all state secondary schools across the country.
We are looking for a strategic lead to take our work in Wales to the next level. With oversight of our Wales Accelerator, the postholder will develop relationships with funders, media, government, and other key players to open doors for our work across Wales. You will listen and respond to local needs to direct our operational work on the ground.
Success in this role will be measured by our increased profile, new partnerships and income secured to ensure the long-term financial sustainability of our work in Wales.
We are flexible about whether this is a full-time or part-time position. The postholder will work closely with me and our Trustees, our key Advisors and Ambassadors (high-profile and well-connected individuals from a range of sectors), as well as our Head of Programme and delivery team for Wales. Your contribution to our work will be critical to our success, maximising the number of businesses, individuals and schools joining our movement to help all young people in Wales achieve career success.
Sue Maskrey
Chief Executive
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Yn Working Options, rydym yn ymwybodol iawn bod talent yn bodoli ym mhob rhan o'r gymdeithas, ac eto nid yw cyfleoedd ar gael i bawb. Ein nod yw helpu holl bobl ifanc y DU i drawsnewid eu cyfleoedd gyrfa a bywyd. Yn 2024, fe wnaethom gyflwyno gweithgareddau wyneb yn wyneb i 73,000 o bobl ifanc ac ymgysylltu â 2.5 miliwn gyda chynnwys digidol. Rydym yn falch o'r effaith y mae ein tîm bach, ymroddedig yn ei chael, a dim ond gyda gwirfoddolwyr ymroddedig, ysgolion a phartneriaid ariannu sy'n gwerthfawrogi'r gwasanaethau a gynigiwn y gallwn gyflawni'r llwyddiant hwn.
Fe'n sefydlwyd yn Luton yn 2012, ac yn 2024 yn dilyn grant hael gan Moondance Foundation fe wnaethom lansio ein gwaith yng Nghymru. Hyd yn hyn, rydym wedi cefnogi 20,000 o fyfyrwyr Cymreig mewn chwarter o ysgolion uwchradd Cymru. Erbyn 2029 ein nod yw bod yn gweithio ym mhob ysgol uwchradd y wladwriaeth ledled y wlad.
Rydym yn chwilio am arweinydd strategol i fynd â'n gwaith yng Nghymru i'r lefel nesaf. Gyda goruchwyliaeth ein Cyflymydd Cymru, bydd deiliad y swydd yn datblygu perthnasau gydag arianwyr, y cyfryngau, y llywodraeth, a chwaraewyr allweddol eraill i agor drysau ar gyfer ein gwaith ledled Cymru. Byddwch yn gwrando ar ac yn ymateb i anghenion lleol i gyfeirio ein gwaith gweithredol ar lawr gwlad.
Bydd llwyddiant yn y rôl hon yn cael ei fesur yn ôl ein proffil cynyddol, partneriaethau newydd ac incwm a sicrheir i sicrhau cynaliadwyedd ariannol hirdymor ein gwaith yng Nghymru.
Rydym yn hyblyg ynghylch a yw hon yn swydd amser llawn neu'n rhan-amser. Bydd deiliad y swydd yn gweithio'n agos gyda mi a'n Hymddiriedolwyr, ein Hymgynghorwyr a'n Llysgenhadon allweddol (unigolion proffil uchel â chysylltiadau da o ystod o sectorau), yn ogystal â'n Pennaeth Rhaglen a'n tîm cyflawni ar gyfer Cymru. Bydd eich cyfraniad at ein gwaith yn hanfodol i'n llwyddiant, gan gael y nifer uchaf o fusnesau, unigolion ac ysgolion i ymuno'n mudiad i helpu holl bobl ifanc Cymru i gyflawni llwyddiant gyrfa.
Sue Maskrey
Prif Weithredwr
The client requests no contact from agencies or media sales.
Job Title: Head of Communications & Marketing
Reporting to: Director of Marketing, Communications and Campaigns
Contract: 12 month fixed term contract (maternity cover)
Closing date: 23:59pm, Sunday 2nd November 2025.
1st round Interviews: Wednesday 12th & Friday 14th November (in person)
At B Lab UK, you'll be joining an optimistic and values-led team who believe that businesses can be a force for good.
So, this Head of Communications & Marketing opportunity isn’t just about your talent for leading communications, marketing and brand strategies, or your ability to build, mentor and develop teams. It’s also about the way you do it. We believe in bringing trust, inclusiveness, integrity, balance – and a passion for contributing to the long-term wellbeing of people and the planet.
B Lab UK is part of the global B Corp movement, with the mission to inspire and enable people to use business as a force for good. Certified B Corps seek to redefine success in business by putting social and environmental impact on a par with profit. There are now over 10,000 B Corps spanning 102 countries and 160+ sectors, with many well-known brands including Patagonia, The Guardian, Giff Gaff and Divine Chocolate. 2,500 of those businesses are in the UK.
As Head of Communications & Marketing, you’ll play a huge part in getting our message across. You will...
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Lead and manage a high-performing team, with responsibility for shaping, amplifying and protecting our reputation.
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Own and drive our communications strategy, ensuring social media, PR, brand, and marketing efforts are aligned to deliver clear, consistent and creatively impactful campaigns.
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Build awareness and understanding of the organisation’s mission – using stories, learning and impact to demonstrate the effectiveness of B Corp Certification and to position the organisation as a credible thought leader.
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Oversee all communications, brand and marketing functions, ensuring strategic targeting, effective channel use and cohesive messaging to support organisational goals and influence systemic change.
Please refer to the job description attached to this advert for full requirements for this role.
The kind of things we’re looking for…
We understand that some candidates hesitate to apply unless they meet 100% of the criteria. However, we strongly encourage you to apply if you meet some of the key criteria below.
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Ability to develop and deliver communications, marketing and brand strategies across multiple platforms.
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Ability to build, mentor and develop teams – and bring out the best in everyone.
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Ability to lead proactive and responsive marketing, communications and brand initiatives across all channels – driving growth, engagement and brand recognition through impactful campaigns and projects, and pushing boundaries to raise the bar.
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Expertise in the set up and use of KPI’s and reporting to monitor and manage the effectiveness of communications and marketing campaigns.
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Strong communication skills, with the ability to engage, enthuse and build great relationships with diverse stakeholders – so that we can go further together.
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Strong creative judgment, confident decision-making and problem-solving skills, with a willingness to embrace challenges and choose courage over comfort.
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Keen commitment to collaboration and partnerships based on trust and performance.
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Ability to learn our digital platforms (familiarity with G-Suite, Slack and Asana helpful).
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Optimism and passion about sustainability – especially how business can be a force for good.
Candidates must be able to demonstrate their eligibility to work in the UK (we are not able to provide visa sponsorship).
B Lab believes an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We’re not looking for candidates who are “culture fits.” We’re looking for candidates who can expand our culture and challenge business as usual. We strive to foster an environment where all staff can bring themselves to work by their own definition, and we strive to provide all candidates with an equitable and accessible recruitment process.
B Lab is the non-profit network transforming the global economy to benefit all people, communities, and the planet.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Save the Children UK has an exciting opportunity for someone with extensive health and safety leadership experience to join us as our Head of Health and Safety, where you will lead the strategic development and implementation of a robust, sustainable Health & Safety framework, ensuring we fulfil our duty of care to colleagues, volunteers, and visitors across all our offices, retail stores, events, and projects.
Please note: This role is an 18-month Fixed Term Contract.
About us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Head of Health and Safety, you will lead the design and delivery of an organisation-wide health and safety strategy that embeds a proactive, people-centred safety culture across Save the Children UK. You will strengthen governance and compliance, oversee incident and risk management, and ensure our systems and training empower every colleague to play their part in keeping themselves and others safe.
In this role, you will:
• Lead the development and implementation of a comprehensive Health & Safety framework and management system aligned with UK legislation and best practice.
• Embed a proactive, positive safety culture where all colleagues understand and take ownership of health and safety.
• Oversee governance and assurance, ensuring timely, accurate reporting and alignment with SCUK's risk and compliance functions.
• Manage incident reporting, investigation, and learning processes, ensuring continuous improvement and transparency.
• Lead and develop the Health & Safety team, acting as SCUK's “Competent Person” and trusted advisor to senior leaders.
• Design and implement H&S training and competence frameworks to ensure staff, volunteers, and managers are equipped for their roles.
About you
We're looking for a Health & Safety leader with strong problem-solving and decision-making skills who is excited to deliver true impact.
To be successful, it is important that you have:
- Chartered Membership of IOSH (CMIOSH) or equivalent, with demonstrable competence as a Health & Safety leader.
- Significant experience in a senior H&S role, ideally in a complex multi-site organisation (e.g., retail, charity, facilities, or commercial).
- Proven track record of developing and embedding H&S management systems and delivering cultural change.
- Strong knowledge of UK H&S legislation, risk management frameworks, and compliance obligations.
- Experience managing serious incidents, investigations, and regulatory engagement.
- Skilled communicator, able to influence senior leaders and engage volunteers and frontline staff.
- Experience building and leading H&S teams, including developing others' competence.
- Knowledge of security, and safeguarding interactions with H&S.
- Familiarity with ISO 45001 or similar management systems.
- Demonstrable ability to work collaboratively with leaders and influence at all levels.
- Commitment to inclusivity, wellbeing, and a “people first” approach.
What we offer you
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits on our website.
To learn more about the position, please review the Job Description on our website.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact. This role will also require some travel to other offices and retail sites across the UK.
This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
About The Role
We are recruiting for a Head of Audience Strategy to join on a permanent contract. This is a home-based role working full-time, 35 hours per week, with occasional travel required for team and stakeholder meetings and events.
The last few years have seen unprecedented growth in the public profile of dementia, driven in part by the growing size, impact and ambition of Alzheimer’s Society – the UK’s leading dementia charity. We now need to ensure that everyone who needs dementia support today can access it, while improving our ability to attract, engage and retain the donors, volunteers and campaigners who so generously give money, time and voice to deliver enduring change. Crucial to this is strategic audience development: driving growth by being clearer about who we need to engage, why, and how.
As Head of Audience Strategy, you will develop a comprehensive strategy that delivers a step-change in the maturity and effectiveness of audience insight at Alzheimer’s Society. Built on a range of high-quality insight, data analysis and modelling, the strategy will reflect the evolving relationship to dementia and our Society among the public and other key external stakeholders.
You will work to identify the priority groups we need to engage to drive sustainable growth across all areas of engagement. You and your team will support teams to develop acquisition and engagement strategies which feel truly audience-led, orchestrating warm supporter communications and journeys which ensure we’re growing the right audiences to meet our objectives.
A priority will be ensuring that teams have the right tools to understand, segment and target their priority audiences. You will also be responsible for supporting teams to generate high-quality evaluations of activity in relation to audience goals – using these to capture new insights that improve our overall understanding and demonstrate the value of your team. At all times, you’ll act as an articulate champion of the power of audience strategy. You will lead senior conversations across the Society about what we know and wish to achieve with our audiences and constantly seek opportunities for your team to support others to enhance their impact and deepen their engagement.
We have provisionally scheduled the first stage of interviews for this role to take place on Wednesday 19th and Thursday 20th November.
About you
Joining us, you’ll have experience in developing and implementing audience or engagement strategies, and extensive experience of diverse qualitative and quantitative research methods and data analysis. You will also be able to demonstrate proven ability to synthesise these insights and apply them to all levels of the marketing funnel, across cold and warm audiences.
Crucially, you’ll be able to build positive relationships, influence key stakeholders and use your communication and leadership skills to manage and motivate cross-functional teams. You’ll be able to take a holistic view across the areas you manage and use this insight to contribute to organisational strategy through an audience development lens.
You don’t need to have a background in the charity sector, and you may or may not have a connection to dementia, you might be an accomplished Audience Insight professional looking for progression or be an established senior leader in this area already. We’re interested to hear from you if you feel that your skills and experience could be transferred to this role. We hope the Society’s purpose and ambition resonates with you, and you’ll be motivated to help drive significant growth across all our engagement channels in the coming years.
What you’ll focus on:
- Developing and implementing a Society-wide audience strategy that demonstrably helps to drive growth by clearly laying out the key groups that Alzheimer’s Society needs to engage (including how and why) to progress different areas of our activity.
- Supporting senior stakeholders to create sub-strategies that help directorates and departments working on specific activities, campaigns, content and channels to clarify their target audiences for engagement (acquisition and retention) to drive growth and impact.
- Acting as our leading ambassador and spokesperson for audience strategy and insight, representing our audience knowledge and approach in senior forums as well as with key external partners (e.g. media and creative agencies).
- Leading the evaluation of you and your team’s contribution, developing a high-performance culture rooted in continuous improvement and a growth mindset. In addition to demonstrating the benefits of a more strategic approach to audience insight in terms of driving growth and impact.
- Oversee the co-ordinated delivery of high-quality insight, analysis and delivery from your teams, ensuring that their outputs meet the strategic and operational needs of the Society at large, and individual marketing and engagement teams.
- Using your understanding of our audiences and audience strategies to ensure our policies, processes and systems are optimised to grow engagement in line with our ambitions.
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.
Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Sebby’s Corner
Sebby’s Corner is a Barnet-based charity supporting vulnerable families and children living in poverty across London and the South East. We support thousands of families every year with clothing, nappies, formula, school uniforms, birthday gifts and more. In 2024–25, we supported almost 4,000 children and over 2,300 parents, distributing £482,993 worth of essentials.
Sebby’s Corner serves families in crisis, many of whom are experiencing homelessness, fleeing domestic abuse, seeking asylum, or living in poverty. Referrals are made by frontline professionals including social workers, midwives, health visitors, and family support workers so we can ensure we are reaching the most vulnerable.
We believe by meeting immediate material needs, we can help stabilise families, reduce stress, and improve the wellbeing of both parents and children. We believe it is impossible to break free from debt, apply for work, or rebuild your life when you don’t know where your baby’s next nappy is coming from and that’s where our support begins.
About the Role
We are looking for a confident and strategic fundraiser with proven experience in major donor and corporate fundraising. You will lead our income generation, helping us to raise over £400,000 every year, with a focus on building high-value, long-term partnerships with individuals and companies. You will also oversee community fundraising, events and supporter engagement, ensuring every donor feels valued and connected to our mission.
This is a fantastic opportunity for someone who loves cultivating relationships, is commercially minded, and can bring fresh ideas to grow sustainable income for Sebby’s Corner.
Key Responsibilities
MAJOR DONORS
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Take the lead in cultivating, stewarding, and retaining high-value individual donors, ensuring they feel personally connected to Sebby’s Corner and the impact of their support.
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Grow and manage our Patronage Programme, developing tailored stewardship plans and recognition opportunities for different giving levels.
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Work closely with the CEO and trustees to leverage their networks and open doors to new prospects, building a strong pipeline of high-value supporters.
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Host and attend events, briefings, and meetings with donors to deepen relationships and encourage long-term commitment.
CORPORATE PARTNERSHIPS
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Develop and deliver a proactive strategy to secure Charity of the Year partnerships, sponsorships, corporate volunteering, in-kind donations, and payroll giving schemes.
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Build and nurture long-term relationships with local and national businesses, ensuring they are engaged with Sebby’s Corner’s mission and receive excellent stewardship.
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Create engaging fundraising opportunities for companies, such as hub-based volunteering, team packathons, and staff fundraising challenges.
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Work with the Head of Operations and service teams to align corporate partnerships with organisational needs, ensuring mutual benefit and maximum impact.
INDIVIDUAL GIVING & CAMPAIGNS
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Work alongside the CEO to lead Sebby’s Corner’s annual Charity Extra appeal, including developing campaign messaging, recruiting and motivating Champions, and ensuring the appeal delivers maximum income and visibility.
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Lead on Sebby’s Corner’s own fundraising events, working with staff, volunteers, and suppliers to deliver high-quality and financially successful events.
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Lead the growth of regular giving and one-off donations, ensuring donors receive timely, personalised stewardship.
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Design and deliver seasonal appeals (e.g. School Uniform, Christmas, Father’s Day), setting clear targets and analysing results to inform future campaigns.
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Oversee the development of compelling supporter communications, including newsletters, impact stories, and social media content, to inspire donors and demonstrate transparency.
LEADERSHIP & STRATEGY
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Develop and implement a clear fundraising strategy to diversify income streams and grow sustainable, high-value support.
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Line-manage the Volunteer & Community Lead, providing guidance and support across their portfolio, which includes coordinating hub volunteers, managing challenge events (e.g. London Marathon), and supporting community groups and fundraisers.
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Contribute actively to the leadership of Sebby’s Corner, working collaboratively with the CEO and Head of Operations to shape strategy and ensure fundraising is integrated across the organisation.
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Use Salesforce to manage supporter data, monitor campaign performance, and produce accurate, timely reports for the CEO and trustees.
Person Specification
Essential
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Proven success in securing and stewarding high-value income (e.g. major donors, corporates, or significant partnerships)
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Experience planning and delivering successful fundraising campaigns and/or events with clear outcomes
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Strong relationship-building and influencing skills, confident engaging with high-net-worth individuals, trustees, and senior business leaders
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Experience line-managing staff, interns, or volunteers
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Excellent written and verbal communication skills, able to craft compelling cases for support and inspiring donor communications
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Highly organised and adaptable, able to juggle multiple priorities in a fast-paced, growing charity
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Quick learner with the confidence to pick up new systems, processes, and ways of working
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Willingness to occasionally work evenings/weekends as required
Desirable
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Experience contributing to or developing fundraising strategy
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Understanding of community fundraising and volunteer engagement
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Familiarity with Salesforce or another fundraising CRM
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Clean driver’s licence
What We Offer
Salary & Pension
The salary range for this role is £42,000 - £48,000 FTE per annum (gross), dependent on experience and pro-rated if you work part-time. If eligible to join the pension scheme, we will match your contributions by 5%.
Annual Leave
You will be entitled to 25 days of annual leave plus bank holidays (pro-rated for part-time roles). We usually close between Christmas and New Year without this time coming off your annual leave allowance.
Sebby's Corner believe no child should go without the essentials they need to thrive. We support vulnerable families across London and the South East.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to delivering safe, high-quality homes and support that enables independence, dignity, and well-being for those who have served their country.
Role purpose:
A member of the Senior Management Team providing management and direction to the Support Services to deliver The Stoll Foundation’s strategic objectives. This role is to provide operational oversight of tenant support and engagement services, ensuring vulnerable veterans are empowered, well-supported, and actively involved in shaping the services they receive. The role is central to fostering inclusive communities, improving tenancy sustainment, and enhancing resident wellbeing through collaborative, person-centred approaches.
To manage all Support Services across Soll, plus outreach services with partners.
Key responsibilities:
· Responsible to the Director of Support and Tenant Engagement for providing leadership and management of the Support Team in the provision of person-centred services, plus ensuring tenants are actively engaged in line with our Beneficiary Involvement policy.
· Implemented strategic objectives that align with our organisational goals. Ensuring that agreed outcomes are met, while actively monitoring progress.
· Present regular management information and detailed reports on key performance indicators, providing insights to guide decision-making and enhance service delivery. Foster a culture of accountability and continuous improvement, driving our mission to provide quality supported housing solutions for the community.
· Act as Safeguarding Lead.
· Deputise for the Director as required.
Management of Support Services
· Take on a strategic lead with other agencies including housing, health and social care professionals as required.
· Manage and maintain services in accordance with the principles and practice of equality and diversity.
· Ensure Support Plans and Risk Assessments are undertaken in line with Stoll’s policies and procedures.
· Ensure that there is a menu of health and wellbeing services provided, in consultation with beneficiaries.
· Ensure beneficiaries are involved in the design, delivery, and monitoring of services.
· Support the Director in undertaking a review of Support Services.
· Oversee the assessment of applicants on the waiting list for housing and support at Stoll. This includes monitoring progress.
· Ensure that each scheme is well managed, and staff cover is provided when necessary.
· Ensure any risks or significant concerns are escalated as required.
· As a member of the Senior Management Team contribute to the strategic vision and direction of Stoll, working proactively to ensure that services meet the changing needs and demands of the ex-Service community.
Person Specification
Head of Support and Tenant Engagement
- Significant experience of managing and leading Support Services at a senior level, working with adults.
- Significant experience in the involvement of beneficiaries.
- Experience of managing staff, including dispersed staff teams.
- Track record of developing teams and services.
- Experience of performance monitoring of the key performance indicators related to Support.
- Proven experience in Budget management and financial oversight.
- Experience with safeguarding responsibilities and the ability to act as the Safeguarding Lead.
- Experience/knowledge of the issues facing the ex-Service community.
- Excellent communicator.
- Aptitude and ability to work under pressure.
Closing date for applications: Friday, 24th October 2025 , 5pm
Stoll strives to be an equal opportunities employer and welcomes applications from all sections of the community. We particularly welcome applications from ex-Service personnel.
Stoll appointments are subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
The communications specialists in the PCS campaigns and communications team are dedicated to delivering the most up to date services for our members. We are looking for a Head of Communications to lead the team, using up to date tech, design systems and social media engagement to provide the best communications at all times for a diverse audience.
Salary and Location
- Band 5, London Spine points 21-17 or Regional Spine points 23-19
- Starting salary: London £63,279 p.a. rising to £72,098 p.a. or Regional £58,877 p.a. rising to £67,689, in annual increments
- PCS Clapham or Regional office
Successful candidates for the post of Head of Communications will be able to demonstrate:
- Professional experience of working in a communications field
- Problem-solving ability in crisis or challenging situations
- Understanding of different communications media and how to use them effectively
- An interest in developing communications technology
- A record of positive collaboration, building strong working relationships
The main duties of the Head of Communications role include:
- Leading on internal and external communications strategies that align with the union's overall goals
- Maintaining quality of all communications, ensuring consistent and positive messaging to promote the aims and objectives of the union
- Motivational management and development of the team
- Liaising with departmental heads, senior lay officials and other colleagues on a range of communications
- Budget management, bid preparation and liaising with suppliers
Excellent people skills combined with problem-solving ability and an understanding of up to date communications technology will all be essential requirements for a successful Head of Communications.
Closing date: 12 midday on Monday 20 October 2025
Interviews will be held by Zoom: Tuesday 4 November 2025
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: HEAD OF COMMUNICATIONS
Ref: 1025
Grade: Band 5, London or Region
Salary
London Spine points 21-17
London Starting salary £63,279 p.a. rising to £72,098 p.a.
Regional Spine points 23-19
Regional Starting salary £58,877 p.a. rising to £67,689 p.a.
Location: PCS Clapham or Regional Office
Purpose of the job:
Develop, lead, implement, and ensure internal and external communications strategies are maintained and in line with PCS policy.
Lead on the strategic direction of the unions communications and oversee delivery, digital strategy, membership engagement and internal communications.
To advise and work alongside the National Management Team, National Executive Committee and partners to devise and implement communications campaigns and projects.
To assist in maximising the potential for union growth, development and success, and to encourage membership participation through robust communication strategies.
To undertake a management role with direct responsibility for staff ensuring that the work of the communications team is in line with the wider objectives of the union.
Responsible to: Head of Campaigns & Communications
Responsible for: Band 4 officers and Support staff
Contacts
External:
PCS members, elected officials and potential members. Employers, Legal and other advisors. TUC, members of other trade unions and related bodies. Senior government officials, Ministers, MPs, pressure groups, campaigning bodies and media.
Internal:
PCS staff and managers across regions, Senior Management Team, National Management Team and other PCS departments.
Main duties and responsibilities
1. Key areas
- Lead on, develop and implement internal and external communication strategies that align with the union's overall goals
- Create and oversee communication materials such as the creation of promotional and informative materials, digital campaigns, print materials, social media, audio and video
- Conduct quality controls on all communications, ensuring that all union communications and materials have consistent and positive messaging and branding
- Responding to crises or challenging situations quickly and professionally
- Contribute to the strategic development of the Unions policy objectives including the PCS planning process
- Provide support and have direct involvement through the National Management Team (NMT) in the unions bargaining, organising, campaigning, equality, learning and digital agendas
- Manage people and resources in the communications team
- Represent PCS at external meetings
- Provide advice to and lead relevant committees including the preparation and presentation of reports
- Monitor and report on issues and initiatives as requested
- Provide input into budgetary processes including bid preparation, monitoring and control where relevant
2. People Management
- Manage work allocation and workflow, future planning and support for officer team/line manager
- Motivate and manage individuals and the team as a whole to provide a high standard of service
- Check work standards and maintain consistent quality of delegated tasks
- Seek to continuously improve the effectiveness and efficiency of the team
- Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training
- Proactively promote diversity in line with the wider PCS approach
- Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies
- Provide advice and deal with complex issues related to staff management including disciplinary or grievance in consultation with line manager
- Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
- Work effectively with lay officials
- Deputise for line manager when required
3. Communication
- Ensure digitalisation, information and communications methods are effectively implemented and used to generate improvements
- Draft complex communications including briefs and reports to staff and members
- Communicate with members by producing circulars and briefings and by addressing meetings and conferences when required
- As necessary, represent PCS and liaise with outside bodies
4. Team Working
- Proactively promote team working and collaboration across the organisation
- Initiate, organise, lead and participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
5. Equality
- Contribute to PCS policies on equal opportunities by developing innovative workplace strategies to tackle inequality and discrimination
6. General
- Participate and input information into PCS planning and budgeting processes
- At all times implement and promote the PCSs equal opportunities policy and adhere to the PCS Values
- Take due and reasonable care of self and others in respect of health and safety at work
- Participate in appraisal, training and development systems
- Act in a manner that enhances the work of the PCS and its overall public image
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required
- Such other duties that may reasonably be required and that are within the level of the responsibility of this post
- Willing to work outside normal office hours and location on occasion (e.g. attendance at Annual Delegate Conference, where required)
Person Specification: HEAD OF COMMUNICATIONS
Ref: 1025
Date: September 2025
Location: PCS Clapham or Regional office
ESSENTIAL FACTORS
QUALIFICATIONS
- Bachelors degree in communications, marketing, public relations, journalism, English or a related field or equivalent demonstrable experience
EXPERIENCE
- 5 years experience in communications field within a complex membership organisation
- People management including induction, work allocation, appraisal and conduct
- Leading committees and teams
- High level project management, problem solving and decision making
- Responding to crisis or challenging situations
TRAINING (including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to undertake job-related training
- Commitment to participation in appraisal and development review process
- Commitment to staff development
KNOWLEDGE
- Understanding of the political processes in the UK and the role and work of trade unions
- Budget monitoring and control processes
- Employment rights, equality legislation, discrimination law and working practices, in a communications context
- Impact and use of Digital and IT applications in a trade union
- Methods and techniques for bargaining, campaigning and organising
SKILLS
- Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
- Ability to negotiate and form effective working relationships internally and externally
- Ability to identify and set standards and priorities
- Ability to provide strategic and policy implementation advice and guidance
- High standard of organisational ability
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions