Head of product management jobs

Location: Liverpool, Manchester, Newcastle or Leeds (Hybrid working - 40-60% of your time in the office)

1st stage interviews: 07/04 and 08/04

2nd stage interviews: 14/04

We’re looking for a dynamic Head of Philanthropy – North to lead high‑value fundraising and build powerful, strategic relationships that fuel The King’s Trust’s life‑changing work. You’ll drive £100k+ giving from individuals and charitable trusts, shaping a place‑based strategy that directly supports disadvantaged young people to thrive.

In this leadership role, you’ll cultivate a portfolio of prospects, inspire senior volunteers, and craft compelling, bespoke proposals that secure transformational, multi‑year support. Working collaboratively with colleagues across Fundraising, Operations and Finance, you’ll play a pivotal role in our 50th anniversary campaign and the continued growth of philanthropy across the region.

If you’re an exceptional relationship‑builder with a track record of securing major gifts, a strategic mindset, and the confidence to influence at the highest level, we’d love to hear from you. Bring your passion, creativity and drive, and help us create opportunities for young people who need them most.

What happens next?  

Please submit a CV and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Heads of Philanthropy? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of our Heads of Philanthropy!

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Head of IT & AI

Part time - 3 days per week

Based: Hybrid working,1 day per week at our office at Dowgate Hill House, 14-16 Dowgate Hill, London, EC4R 2SU.

Business Disability Forum is the leading business membership organisation in disability inclusion.

We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion.

• We work with over 600 Members and Partners employing over 5 million people in the UK, and a further 16 million people worldwide.
• We advise, support and encourage businesses (many of them global) to become more disability-smart.
• We influence policymakers, informed by the experiences of business and disabled people – as employees and consumers
• We provide evidence-based thought leadership on how business affects the lives of disabled people.
• We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business.

The role

Business Disability Forum is looking for an experienced, strategic Head of IT and AI to review and manage outsourced IT services, work with colleagues to ensure applications are optimised and ensure they comply with best practice data protection. You’ll lead an AI transformation agenda so we can adopt the efficiencies of AI working with colleagues at all levels across the organisation to develop, implement and monitor a plan to embed the benefits of AI while mitigating any risks.

Business Disability Forum outsources IT support to various suppliers covering CRM (Salesforce), Microsoft 365 and Telephony. The Head of IT and AI will review and manage these relationships ensuring users are kept online and active and have the applications best suited to the organisation’s needs with consideration given for compliance with our memberships’ requirements and best practice data protection.

Business Disability Forum needs to adopt the efficiencies of AI, the Head of IT and AI will be responsible for identifying opportunities, developing our use of AI, harnessing the automation and cost savings offered while maintaining security of data and compliance with our memberships’ own compliance needs. The Head of IT and AI will work with members of the leadership team to develop, implement and monitor a plan to embed the benefits of AI throughout the organisation while mitigating the risks.

The requirement

• Experience in managing outsourced IT service desks and multiple suppliers
• Proven experience leading AI transformation initiatives, including implementing organisation-wide‑ technology changes.
• Significant experience in leading the implementation and ongoing development of CRM (preferably Salesforce) in a charity or membership organisation.
• Ability to identify and plan future needs from a digital and technical perspective.

For the full job description and person specification of this role and instructions on how to apply please visit our website below via the button below:

How to apply

Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role sent to jobs @ businessdisabilityforum .org .uk. If you require any adjustments to the application process please contact Barnaby Powell as set out below.

• Closing date for applications: Monday, 6 April 2026.
• First interviews are planned for the 21 & 23 April 2026
• Second interviews are likely to take place in the week commencing 27 April 2026

Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone.

If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at humanresouces @ businessdisabilityforum. org .uk or by telephone on 020-7403-3020.

For further information on Business Disability Forum please refer to our website via the link on this page.

The closing date for application is Monday, 6 Apil 2026

Equal opportunities

We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the criteria will be offered an interview.

Role: Senior Delivery Manager

Directorate:            Standards

Team:                      Workforce Development

Manager:                Director of Standards

Direct reports: Education Network Manager, High Skills Performance Coach and Curriculum Lead (two colleagues)

Role purpose

The Senior Delivery Manager plays a key role in leading high-quality operational delivery across WorldSkills UK’s workforce development products and services. The postholder will be responsible for contract, project and performance management, ensuring all programmes are delivered efficiently, consistently and to a high standard. Working closely with colleagues across the organisation, this role leads operational systems, processes and delivery management to support effective provision for further and higher education and the skills system, raising standards of teaching, learning and assessment.

Key tasks and responsibilities

The postholder will be accountable for ensuring that workforce development programmes and services are delivered efficiently, compliantly and to a high standard, with strong operational oversight and continuous improvement.

Contract and project management

· Lead contract and relationship management with key grant funders, ensuring compliance with funding agreements and timely resolution of delivery issues.

· Ensure timely and accurate reporting, including regular performance updates and financial summaries, to support effective oversight and decision making.

· Maintain strong operational governance by identifying, managing and mitigating risks, and escalating issues appropriately.

· Oversee evaluation activity, ensuring evidence and insights to inform continuous improvement and future programme development.

Operational management

· Oversee data management processes to ensure accurate collection, monitoring and reporting of operational and performance data.

· Lead the development, implementation and continuous improvement of systems and tools that underpin programme delivery (e.g. CRM, dashboards, workflow).

· Design, refine and maintain operational processes that support high‑quality, efficient delivery and a positive customer experience across all workforce development activities.

Delivery management

· Lead the planning, implementation and delivery of workforce development products and services to ensure they meet agreed project objectives, quality standards and stakeholder requirements.

· Plan and oversee high‑impact events and training delivery, managing the full end‑to‑end customer journey from promotion and delegate engagement, through booking and delivery, to post‑event evaluation. Ensure all activity is scheduled and sequenced effectively around the academic year.

· Manage and support the team of trainers and coaches to deliver high‑quality, consistent and impactful training and engagement activity.

· Coordinate internal and external resources to ensure smooth, timely and cost‑effective delivery of programmes and services.

General

In addition to the key tasks and responsibilities set out above, employees at this level are expected to:

· Manage, support and motivate allocated staff to successfully deliver agreed activities and tasks.

· Produce specification requirements in line with procurement processes for outsourced activity.

· Contribute to organisational risk and issues management processes.

· Support delivery of WorldSkills UK’s strategic priorities and annual business plan.

· Ensure resources (staff, suppliers, partners, volunteers) are managed efficiently and effectively.

· Contribute to a performance‑driven culture with robust monitoring, evaluation and reporting.

· Demonstrate WorldSkills UK’s values in all aspects of the role, contributing to a collaborative, inclusive and high-performing organisational culture.

· Promote and comply with WorldSkills UK’s policies, including safeguarding, health and safety, equality, diversity and inclusion.

· Carry out any other duty as may be reasonably assigned that is consistent with the nature of the role and its level of responsibility. Any significant changes will be made in consultation with the post holder taking account of their experience, skills and capability.

Person specification

Key: [E] Essential / [D] Desirable.

Qualifications and experience:

· Experience of operational, project or programme management within education, skills or workforce development [E].

· Experience managing complex projects and multiple stakeholders in publicly funded or grant‑funded environments [E].

· Experience of event management or oversight of outsourced delivery [D].

Knowledge and skills:

· Strong programme and budget management skills [E].

· Ability to lead operational change initiatives and embed new systems and processes [E].

· Strong analytical skills, with the ability to interpret complex information and translate insights into action [E].

· Excellent risk management, problem‑solving and decision‑making skills [E].

· Ability to influence and motivate colleagues and partners, including those working remotely [E].

· Ability to build strong and effective relationships with internal and external stakeholders [E].

Personal qualities and attributes:

· Demonstrates professionalism, reliability and sound judgement [E].

· Organised and methodical, with a structured approach to planning and delivery [E].

· Able to work independently, using sound judgement and initiative, while collaborating effectively with others [E].

· Able to identify practical solutions and improve ways of working [E].

· ideas Adapts positively to changing priorities and ways of working [E].

· Works collaboratively with colleagues and partners to achieve shared goals [E].

· Able to motivate and support others to deliver high quality work [E].

Special circumstances:

· Able to work occasionally outside normal hours where required [E].

· Able to travel within the United Kingdom, where required [E].

· Able to undertake occasional overnight stays where required [E].

Summary of terms and conditions

· Permanent.

· The salary for this role is £50,000.

· WorldSkills UK offers a maximum employer’s contribution to your pension of 6% of your basic salary, on the condition that you make an employee contribution to your pension of at least 3%. You may choose to contribute a higher percentage of your salary to your pension, subject to statutory limits.

· Group Death in Service (Life insurance) 3 x annual salary.

· Health Care Cash plan.

· Normal place of work is Third Floor, 52-54 St John Street, London EC1M 4HF. This role is office based (as above) with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week (a minimum of four days per month).

· Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, with suitable candidates.

· 25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.

· The post is subject to six months’ probationary period with two weeks’ notice during the probationary period and one month thereafter.

· The offer of appointment will be subject to satisfactory references.

· Salaries are paid monthly by direct transfer on or about 21st of the month.

How to apply

WorldSkills UK is committed to making appointments on merit by fair and open processes and use a blind recruitment approach. Please ensure that you submit your application in Word (curriculum vitae and cover letter) to help us in this process.

We recognise that no candidate is likely to meet every criterion in full. If your experience is not an exact match but you believe you can bring relevant skills and experience to the role, we encourage you to apply.

Applications should be by email and must include:

· Curriculum vitae outlining your full career history. Please remove identifying information such as your name, contact details, date of birth, nationality, photographs and links to personal profiles to support our anonymised recruitment process. This includes your name, email address, date of birth, nationality, languages spoken other than English, photographs, and links to personal profiles (e.g. LinkedIn). Applications that contain identifying information in the CV may not be considered.

· Supporting statement outlining your suitability for the role, addressing the points listed in the role description and person specification. Throughout the recruitment process we will be looking for clear examples and evidence of your experience, knowledge and skills.

· Separate document containing your name, contact details (email and phone number) and confirmation of your right to work in the UK.

For the full information on how to apply, read the job pack attached to the advert. 

Interview process and timeline

It is intended that the interview process will have two stages:

· Stage 1 – online via MS Teams. The interviews will be held on Tuesday 7 April 2026.

· Stage 2 – in person. Candidates progressing to the second stage will be invited to attend an in-person interview at our office: Third Floor, 52–54 St John Street, London EC1M 4HF. This stage of the interview process will take place on Wednesday 15 April 2026. Candidates will be asked to complete an interview task as part of this stage of the process, details of which will be provided to those invited to the interview.

Reasonable adjustments will be offered to all candidates during the recruitment process. For further information please contact our Senior HR Manager, Andreea Ojog.

Application deadline

The deadline for applications is Sunday, 29 March 2026 at 17:00. Please note that late or incomplete applications will not be considered.

We are seeking an experienced and commercially motivated Senior Marketing Manager to own the strategy, development and execution of marketing campaigns across our Leisure portfolio.

About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

Benefits: 

• 30 days of annual leave (plus 8 bank holidays)
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Gym Membership

Reports to: Head of Marketing

Based: Battersea Park

Salary: £40-£45k dependant on experience

Contract: Permanent, Full Time

Work Arrangement: 40 hours per week, On-site

Role Overview:

Reporting to the Head of Marketing and working closely with the Head of Leisure, you will take ownership of promoting Enable’s Leisure sites and facilities, driving both revenue growth and brand recognition. This includes leading strategic campaigns across gym memberships (direct debits), Tennis and Padel bookings, and other leisure products at our key sites:

• Battersea Park Millennium Arena

• Barn Elms Sports Centre

• Tooting Bec Athletics Track and Gym

• Barn Elms Boathouse

You will monitor and report on sales performance, using data and insight to inform strategic decision-making and continually optimize results. Alongside delivering high-performing campaigns, you will support and develop junior marketing team members. There may also be opportunities to contribute to other diverse service areas, including Putney School of Art and Design and Battersea Park Venues.

This is an excellent opportunity for a proactive, commercially minded marketer with a strong focus on performance and data, balanced with creativity and a willingness to experiment. The role requires excellent interpersonal and presentation skills, with the confidence to report to senior stakeholders and run regular campaign update meetings. 

The position plays a pivotal role in the continued growth of Leisure Services. You will have genuine creative freedom to drive change, shape campaign direction, and play an active role in brand development, updates and refreshes — evolving the visual identity, tone and positioning of Enable’s Leisure sites.

Central Services ensures the company operates smoothly and assists in working towards Enables strategic direction. Supporting the various services that make up Enable, Central Services consists of small and high output teams including Human Resources, Marcomms, Operations and Finance. Together, these teams make up the foundation of our business, driving our mission and fostering growth and development.

Main Duties/Responsibilities:  

•Develop and deliver a multi-channel marketing strategy to drive brand growth, memberships, bookings and retention.

•Lead end-to-end campaign planning and execution across all channels.

•Set clear, measurable goals and optimise performance through data-driven insight.

•Provide weekly sales and marketing updates to Senior Leadership.

•Produce regular campaign reporting, identifying trends and actionable learnings.

•Re-develop and strengthen the Enable Leisure brand across all customer touchpoints.

•Oversee content across social, email, website and on-site communications.

•Take ownership of creative development, collaborating with designers and external suppliers.

•Write clear campaign plans and briefs to align stakeholders and delivery teams.

•Develop strategic partnerships and local sponsorship opportunities.

•Build strong relationships with internal and external stakeholders.

•Present campaign performance and chair regular update meetings.

• People manage and develop junior marketing team members.

•Oversee campaign coordinators, balancing strategy with day-to-day delivery.

•Manage budgets, timelines and forecasting processes.

•Support wider marketing and organisational objectives.

•Provide event support as required, including occasional weekend work.

•Undertake additional duties as directed. 

Skills and Experience:  

• B2C marketing experience ideally within the Leisure and/or Health industry. 
• Highly organised, with the ability to manage multiple projects simultaneously.
• Experience delivering high-pressure events and product launch campaigns.
• Strong commercial and analytical mindset.
• Skilled presenter with excellent written and verbal communication skills.
• Proven team leadership and stakeholder management experience.
• Calm under pressure, deadline-focused and detail-oriented.

This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts. 

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.

We are delighted to be recruiting for Head of Northern Ireland to be the senior ambassador and strategic leader for Mary’s Meals across Northern Ireland. This role is remote however we require candidates to be based in Northern Ireland.

While playing a key role within the wider Development Directorate, you will guide how Mary’s Meals is seen, understood, and felt in Northern Ireland – shaping our public profile, driving sustained income growth, and building the partnerships and grassroots energy needed to grow our movement.

Key responsibilities include:

• Working cross-directorate to create and deliver a fundraising growth strategy for Northern Ireland, rooted in regional insight, cultural understanding, and community needs, and aligned with the global and national strategy.​

• Working with the Communications team, shape a clear and compelling narrative, respecting the nation’s strong identity.​

• Identify emerging opportunities across Northern Ireland, including diocesan networks, local relationships, and regional giving patterns, adjusting plans quickly to drive maximum impact.​

• Serve as the senior MMUK representative in Northern Ireland, ensuring activity aligns with the national organisational strategy.​

• Act as the leading spokesperson for Mary’s Meals in Northern Ireland, representing the charity to churches, schools, local authorities, individuals, universities, and community or business networks.​

• Spend focused time externally; networking, nurturing partnerships and driving growth through representing the charity at events, meetings, faith gatherings, conferences, and civic forums.

• Proactively cultivate, pursue, and develop fundraising opportunities via networking and outreach with the aim of securing support for our school feeding programme.​

• Develop and maintain a robust national growth pipeline, ensuring proactive identification, cultivation, conversion, and stewardship of opportunities.​

• Significant focus on the growth and development of new Volunteer Fundraising Groups in counties across Northern Ireland.

• Line manage and coach a Regional Development Officer, enabling them to become a confident, high‑performing fundraiser.

• Serve as a trusted media spokesperson for press, broadcast, and faith media when required.​

• Work closely with the Communications team to provide compelling local supporter stories, impactful moments, and local activity to showcase.​

• Shape national to local messaging so that campaigns resonate with audiences across Northern Ireland.

To apply for the role of Head of Northern Ireland based at Mary’s Meals UK, please follow instructions on Charity Job.

Applicants must hold full right to work in the UK.​

We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career.

Closing date for applications is Tuesday, 24 March 2026.

Interviews will commence week commencing 30th March 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

The Salvation Army – Assistant Head of Legacy and In Memory Fundraising
Location: Hybrid working, 2 days in office, London SE5.
Salary: £53.952 – £57,055 per annum.
Contract: Permanent, full-time hours. 

The Salvation Army, the UK’s leading social welfare charity, is seeking an Assistant Head of Legacy and in Memory Fundraising to increase the number of In Memory donors and legacy supporters who will leave a future gift to the charity in their Wills.
The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres, they make a powerful difference to people across the UK who might otherwise be excluded.

The Assistant Head of Legacy and In Memory Fundraising is a senior role in the Legacy and In Memory Fundraising team, working alongside the Head of Legacy and In Memory Fundraising to drive activities after a significant and sustained investment in this area by the organisation.
The role will lead on the delivery of a multi-channel legacy marketing programme and championing legacy giving across the organisation. The post-holder will be responsible for establishing a year on year 10% increase in the number of legacy enquirers, considerers, intenders and pledgers to the charity, as well as establishing a new in memory fundraising programme that will increase annual income.
The successful candidate will have extensive expertise in all aspects of legacy and in memory fundraising and of project managing multiple campaigns across a range of channels, achieving and improving target revenues. You will have a track record in successful strategic planning, management and implementation of strategy and be a highly organised project manager able to work across simultaneous complex projects.

Your excellent leadership and people manager skills working and building high performing teams will be combined with strong financial management and analytical abilities. You will also be skilled in creative development and be an excellent communicator, able to influence at a senior level and to develop strong, successful, collaborative and influential working relationships. Finally, you must be able to work within, and be empathic with, the Christian ethos and values of The Salvation Army Mission.

Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 30th March, 9am

Job Title: Head of Public Fundraising & Engagement

Reporting To: Executive Director of Fundraising

Salary Range: Up to £60,000

Contract Type: Permanent

Location: Hybrid, across London sites. Old Street, Canary Wharf & Poplar.

Working days/hours per week: 35 per week, 9am – 5pm

Our Vision: A UK where “No good food goes to waste”. 

The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.

The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.

The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.

Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.

Why this role and why now?

This is a hugely exciting time to join our organisation.

We have recently brought together two £20m organisations – FareShare UK, a national food redistribution charity, and The Felix Project, our London network partner who has made waves across the capital in recent years. We are in the early stages of shaping our future together, while at the same time, developing our fundraising strategy for the next three years – setting the direction for how we grow income, engage supporters and deliver even more impact across the UK.

Public fundraising and engagement will be central to that strategy, and as Head of Public Fundraising & Engagement, you will play a leading role in shaping it.

We already have strong foundations to build on. Recent testing of private site fundraising for both organisations has exceeded KPIs, showing strong public appetite to support our work. We also have the opportunity to learn from The Felix Project’s success in London and explore how proven approaches can be adapted and scaled nationally.

Alongside this, we have a clear ambition to become a destination directorate for fundraisers across the sector – a place where talented people want to build their careers, test new ideas and do their best work.

This newly created role offers a rare opportunity to build on that momentum: helping to shape our three-year fundraising strategy, embedding a new brand, working creatively with network partners, developing new products and propositions, scaling what works nationally, growing mass-market and legacy fundraising, modernising systems and supporter journeys, and bringing together newly merged teams around a shared direction and culture.

This is a role for someone who enjoys building, experimenting, learning from what works and creating something genuinely transformational. If you’re excited by the idea of leading through change and helping create new ways for people to support our cause, we’d love to hear from you.

About the role

The Head of Public Fundraising & Engagement will lead our public fundraising portfolio. This newly created role will oversee Individual Giving and Legacies, Community Fundraising, Mass Participation and Challenge Events, and Fundraising Operations, with five direct reports.

You will be accountable for public fundraising income and performance, whilst also helping to bring together teams, systems and ways of working following the merger. You’ll sit on both the Fundraising Senior Management Team and the organisation’s Senior Management Team, contributing to organisation-wide strategy, decision-making and culture.

You will play a key role in shaping our three-year public fundraising strategy, ensuring it is ambitious, realistic and rooted in audience insight.

Whilst much of the portfolio is delivered through Senior Managers, there is particular scope and opportunity, to shape the future of Community and Mass Fundraising – where we’ve deliberately protected delivery while leaving space for the new Head to define long-term strategy, growth and resource.

You’ll also play a leading role in embedding a new organisational brand once agreed.

What you’ll be responsible for

•Setting direction and growing income

•Champion the growth of long-term sustainable income that supports the organisation’s 3–5-year income ambitions.

•Strengthen our regular giving proposition and performance, embedding a clear strategy for acquisition, retention and lifetime value growth.

•Shape and deliver the organisation’s three-year public fundraising strategy.

•Set the overall direction for public fundraising and lead its delivery.

•Be accountable for public fundraising income, including planning, budgets, forecasting and performance working alongside your Senior Managers and Managers to achieve this.

•Build on strong early signals of public support, including the face-to-face fundraising pilots.

•Learn from proven success from both legacy organisations, including The Felix Project’s fundraising in London, and explore how this can be scaled nationally.

•Drive sustainable growth across the portfolio, balancing short-term delivery with the need to maximise supporter lifetime value.

•Make clear, confident decisions about priorities, investment and risk.

Leading the public fundraising portfolio

•Lead and support Senior Managers and Managers across Individual Giving, Community and Mass, Legacies and Fundraising Operations.

•Bring different income streams together under a joined-up, supporter-centered approach.

•Encourage collaboration, testing and learning across teams.

•Step in where needed to resolve issues, reset direction or move things forward.

A focus on Fundraising Operations

•Provide strategic oversight of Fundraising Operations, ensuring excellent supporter care, compliant processes and efficient income processing across the portfolio.

•Integrate a ‘best in class’ approach to thanking and supporter stewardship across the portfolio.

•Ensure robust fundraising compliance in line with regulation and sector best practice.

•Champion operational excellence, embedding processes and systems that enable sustainable growth.

•Work closely with the Senior Fundraising Operations Manager to ensure visibility and value of the function across the directorate and wider organisation.

Innovation and new product development

•Work collaboratively with colleagues to shape and embed the organisation’s innovation framework within public fundraising, ensuring disciplined testing, learning and scaling.

•Contribute a public fundraising perspective to cross-organisational and directorate innovation priorities, ensuring opportunities are commercially viable and audience-led.

•Lead the development of new fundraising products, propositions and approaches, from ideas through to testing and scale.

•Explore new ways for people to engage and give – particularly in acquisition-led activity such as face-to-face, digital and mass fundraising.

•Use insight, data and supporter feedback to shape and refine new ideas.

•Balance creativity with a commercial mindset i.e. Stopping what doesn’t work and scaling what does.

Shaping Community and Mass Fundraising

•    Make a hands-on strategic lead in shaping the future direction of Community and Mass Fundraising.

•Build on recent business planning that has protected delivery whilst leaving space for longer-term strategic choices.

•    Identify growth opportunities and test new approaches to help define future operating models.

•Build momentum and organisational confidence in areas with significant untapped potential.

•Increase partnerships with small and medium-sized corporates within Community Fundraising, developing scalable propositions that can grow nationally, working in partnership with network partners.

Working with our network partners

•Play a leading role in shaping how we fundraise with, for and alongside our network partners in the public fundraising space, working closely with the Senior Network Fundraising Manager.

•Work collaboratively to explore ideas, test approaches and unlock opportunities that benefit both the network and the organisation.

•Ensure public fundraising activity reflects the stories and impact of our network partners in a respectful and sensitive way.

Developing high-potential partnerships

•Lead the strategic development of high-profile partnerships including our newly launched three-year partnership with Nectar.

•Work closely with internal teams and external partners to grow reach, impact and value over time.

•Develop and embed a robust a partnership strategy for within public fundraising, to ensure we are maximising opportunities with third party providers.

Shaping our legacy fundraising proposition

•Take a strategic lead in developing our legacy fundraising approach, working closely with the Senior IG & Legacy Manager.

•Shape a compelling legacy proposition linked to our impact, values and volunteer workforce – an area of untapped potential.

•Ensure legacy fundraising asks are integrated into wider supporter journeys and long term planning.

•Build organisational confidence, capability and momentum in this area over time.

Brand embedding and supporter acquisition

•Play a leading role in embedding the new organisational brand across all public fundraising activity once agreed.

•Work closely with colleagues in Marketing & Communications to ensure fundraising needs are reflected in the new brand as it develops over time.

•Support your team to translate brand strategy into practical, high-performing fundraising activity.

Merger transition and CRM

•Play a senior role in the organisation’s merger transition, with particular focus on the Fundraising Transition, working closely with the Fundraising Transition Lead, ensuring that public fundraising’s priorities are reflected in change planning.

•Act as the senior fundraising lead for the implementation of a combined CRM, ensuring public fundraising needs shape system design, data structure, reporting and supporter journeys.

•Work closely with colleagues in digital, data and IT, as well as external partners, to ensure systems support future growth and great supporter experiences.

•Balance business-as-usual income delivery with the demands of transformation and change.

•Help modernise processes and ways of working so the organisation can scale effectively.

Leadership and culture

•Lead and develop Senior Managers and Managers, creating a supportive, inclusive, high-performing and psychologically safe culture.

•Play an active role in shaping organisational culture following the merger.

•Support teams through change with clarity, empathy and pace.

•   Help build our reputation as a great place to work for fundraisers – where people feel supported, challenged, proud and able to grow.

•Role model collaborative, values-led leadership.

Organisation-wide leadership

•   Attend organisation SMT meetings.

•Contribute to organisation-wide strategy, decision-making and problem-solving.

•Work collaboratively with senior colleagues across the organisation.

•Be a strong, credible voice and advocate for public fundraising internally and externally.

The Individual Giving Manager will lead the development of RLSS UK’s first comprehensive individual giving programme, building all activity from the ground up. This includes designing compelling supporter propositions, establishing donor journeys, and creating engaging campaigns that drive acquisition and long-term support.

A key part of the role will be scoping, procuring, and managing external suppliers, agencies, platforms, and partners required to deliver individual giving products and activity. This includes the development and future launch of new income streams for RLSS UK, such as a charity lottery, as well as regular giving, legacy marketing, and in-memory giving opportunities.

The postholder will play a central role in shaping the future of supporter engagement at RLSS UK, introducing best practice, ensuring strong stewardship, and embedding a supporter‑centred culture across the organisation.

JOB PURPOSE

To develop, launch, and grow RLSS UK’s first individual giving programme, building sustainable income streams that support our vital work in water safety education. As the first dedicated individual giving role, you will design the strategy and deliver hands on activity, creating compelling propositions, supporter journeys and campaigns across regular giving, one‑off gifts, lottery, legacies and in‑memory giving.

KEY TASKS AND RESPONSIBILITIES

Planning and Strategy

• Develop RLSS UK’s first Individual Giving strategy, setting clear plans, targets, and opportunities for growth across all giving products.
• Introduce and embed best practice in compliance, data management, supporter care, and ethical fundraising.

Supplier and Partner Development

• Scope organisational needs and procure/manage suppliers, agencies and platforms required to deliver individual giving activity.
• Lead onboarding and manage delivery to agreed standards, budgets and timelines.

Supporter Engagement and Campaign Development

• Design end‑to‑end supporter journeys (acquisition, welcome, nurture, upgrade, reactivation, retention).
• Plan and deliver multi‑channel campaigns (digital, social, email, paid, direct mail) to acquire, retain and engage supporters.
• Build audience understanding through segmentation, insight and experimentation.
• Work closely with Marketing and Communications, Membership, and other teams to embed Individual Giving into the organisation.

Product Development

• Scope and pilot propositions for: Regular Giving, Digital one‑off, Charity Lottery, Legacy Giving, In‑Memory, Appeals/integrated campaigns, and Mid‑value.
• Produce product business cases with KPIs, budgets, phasing and implementation plans.

Reporting and Evaluation

• Establish reporting and monitoring frameworks for Individual Giving activity.
• Use early data and insight to inform decision‑making, future planning, and product development.
• Ensure all activity complies with the Fundraising Regulator’s Code of Practice, GDPR, PECR and Gambling Commission requirements.
• Monitor and report on individual giving performance against KPIs and targets, reporting on performance to the Director of Income Generation and Engagement, Senior Leadership Team and the Board of Trustees. 

Other Duties & Responsibilities

• All other duties reasonably associated with your role, as directed by the Line Manager.
• Act as an ambassador for the Income Generation & Engagement directorate, supporting a culture of collaboration, learning and innovation.
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
• Demonstrate and uphold the Society’s values and behavioural standards at all times.
• Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.

PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes

• Demonstrable experience of individual giving across multiple products, which may include regular giving, one‑off gifts, lottery, legacy giving, in‑memory giving, and appeals.
• Ability to craft compelling supporter propositions and use storytelling to communicate impact and motivate giving.
• Proven track record designing and managing supporter journeys that improve acquisition, retention, and lifetime value.
• Experience of delivering multi‑channel integrated acquisition campaigns, (digital and offline approaches).
• Experience of procuring and managing suppliers, agencies, and platforms, ensuring high‑quality delivery and value for money.
• Data‑driven mindset, comfortable with metrics, segmentation, reporting, insight gathering, and budget forecasting.
• Strong understanding of return on investment (ROI) and the ability to evaluate the effectiveness, sustainability, and value of fundraising activity.
• Strong understanding of CRM systems and fundraising technologies, and how these support effective individual giving programmes.
• Understanding of fundraising regulation, GDPR, and ethical fundraising practices.
• Experience managing budgets and ensuring effective allocation of resources.
• Comfortable working in an environment where systems, processes, and programmes are being built from the ground up.

Desirable Relevant Experience, Skills and/or Aptitudes

• Knowledge and understanding of RLSS UK’s mission, values and strategic priorities.
• Experience of working in a charity or organisation where individual giving programmes have been developed from the ground up.
• Experience of launching new giving products such as lotteries, regular giving propositions, or digital donation platforms.
• Knowledge of fundraising compliance frameworks, including the Gambling Commission requirements (or similar relevant regulation).
• Understanding of digital fundraising trends, including peer‑to‑peer fundraising and integrated digital journeys.
• Understanding of water safety, education, youth engagement, community development or related fields.

ABOUT RLSS UK

The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people enjoy water safely and achieve our vision; communities free from drowning.

WHAT RLSS UK CAN OFFER YOU

RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Medical Scheme*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme via Health Assured
• Life Assurance Scheme
• Howdens Sports Benefits/Perks at Work
• Free RLSS UK Membership
• Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company Events and more!

*Subject to eligibility criteria

YOUR APPLICATION

Please send your CV along with a Cover Letter outlining why you should join our Income Generation and Engagement Team 

Closing Date – 5.00pm, Tuesday 17th March 2026

Interview Date – Thursday 26th March 2026 at our Worcester Head Office (subject to change)

Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.

Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.

Over the past three years, Acorns’ leadership has enhanced collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. They are now seeking a senior corporate partnerships specialist to lead Acorns’ newly formed Partnerships Team, which combines corporate new business, account management and community income streams.

A member of the Fundraising Leadership Team, the role will be responsible for securing and managing high-value strategic partnerships with businesses while simultaneously driving engagement with local community groups, education partners, and faith groups, ensuring clear tiering, structured pipeline progression and robust income performance.

The role will also act as Partnerships lead for the upcoming £5m fundraising appeal, co-canvassing alongside the Head of Philanthropy and executive leadership, and mobilising corporate and community networks around key campaign moments.

As Head of Partnerships, you will:

• Report to the Associate Director of Fundraising and line manage a team of four (Senior Business Development Manager (Corporate), Senior Corporate Partnerships Manager Senior Community Partnerships Manager, Partnership Engagement Officer)
• Form part of the Fundraising Leadership Team, with shared accountability for strategic decision making, compliance and cross-directorate working
• Lead and integrate Corporate and Community fundraising into a cohesive partnerships strategy aligned to the wider Fundraising Strategy
• Design and implement a three-year corporate and community income plan, with full budget and forecasting responsibility
• Conduct an audit of current partnerships activity, pipeline and resource allocation to ensure effort aligns to regional and national potential
• Lead corporate new business acquisition, securing multi-year strategic partnerships, Charity of the Year agreements, cause-related marketing, sponsorship and stock generation partnership

Essential skills and experience:

• Strong corporate fundraising background within a charity setting
• Proven track record of securing six-figure corporate gifts
• Experience managing and motivating teams to deliver robust income targets
• Experience designing strategies, annual plans and budgets and adapting them as required
• Strong knowledge of the corporate landscape, regionally and ideally nationally
• Confidence leading high-value pitches, negotiations and senior stakeholder engagement
• Experience of forecasting, reporting and managing income performance
• Strong working knowledge of CRM systems and fundraising compliance

Desirable:

• Experience across both local AND national corporate partnerships
• Exposure to community fundraising or engagement programmes
• Experience working on appeal boards or high-value campaign activity

Employee benefits include: 

• 27 days annual leave plus bank holidays
• 5 days holiday buyback scheme starting from April 2026
• 7.5% employer pension contribution
• Life assurance scheme (2 x annual salary)
• Retail discounts (including the Blue Light card)
• Cycle to work scheme
• Discounted gym membership
• Access to expert financial health and wellbeing support

Hybrid working with 2dpw at preferred location (Birmingham, Worcester or Walsall). 

The Hub Manager is responsible for the day-to-day leadership of a FSSW hub, ensuring safe, efficient, and compliant operations that maximise the volume of surplus food received, stored, and distributed to our Community Food Members (CFMs). This includes managing a mixed team of staff, FareChance employability participants and volunteers in their operational tasks, maintaining high operational and health & safety standards, and collaborating with colleagues across food & logistics, compliance, and community engagement.

Key Responsibilities
1. Operational Management

• Oversee and manage the safe and efficient daily operation of the hub, ensuring essential tasks are completed to a high standard.
• Ensure the hub is appropriately set up to meet Key Performance Indicators and goods in and deliveries out, working closely with the Head of Operations.
• Use FareShare UK (FSUK)’s digital stock system to manage product movements and maintain stock accuracy. Lead weekly stock takes and investigate discrepancies in collaboration with the compliance and food teams.
• Oversee the smooth intake and dispatch of food, liaising with food donors, FSUK, transport providers, and partners. Ensure food deliveries meet acceptance criteria and report any quality issues promptly.
• Ensure the Hub Operations team maintain positive relationships with CFMs, ensuring high standards of service and communication.
• Play an active role in identifying solutions to operational challenges, in collaboration with the food, membership and volunteer teams.
• Coordinate and manage external contractors for maintenance and repairs.
• Provide procurement support to secure value for money on consumables and equipment.
• With support from the wider FSSW team, meet food waste KPIs to ensure that we effectively maximise food redistribution to CFMs.
• Ensure adequate stock of operational supplies and equipment to support daily operations.
• Responsible for the Hub Operations controllable costs budget. Oversee the management of on-site petty cash in line with financial controls.
• Work with the Head of Operations to improve systems and integrate new processes to support growth and efficiency.
• Carry out analysis of the fleet and its equipment including weekly vehicle checks and basic maintenance duties (e.g. tyre pressures, topping up vehicle fluids). Work with the Fleet Coordinator to ensure the on-site vehicle fleet is well maintained, roadworthy and compliant.
• Contribute to delivery of the Operations Strategy, including key developments for FSSW.
• Carry out other duties as required to support the successful running of the hub.

2. Team Management

• Provide strong day-to-day leadership to a diverse team of staff and volunteers. Delegate tasks, give regular feedback, and maintain an open, inclusive working environment.
• Manage, supervise, and develop Line Reports, including performance management, appraisals, and training.
• Support effective recruitment and onboarding processes, ensuring appropriate support and shift cover. Identify shortfalls in rota cover and respond in effective and timely manner.
• Work with temporary staffing agencies to arrange short term hire drivers, when necessary.
• Collaborate with the Head of Operations and Volunteer Team to ensure effective volunteer induction and ongoing training. Support the Volunteer Manager in the delivery of corporate volunteer days.
• Register and onboard new drivers by delivering volunteer and staff driving assessments and agency driver inductions.
• Foster a positive and productive team culture in line with FareShare South West values.

3. FareChance Employability Programme

• Support the delivery of the FareChance programme by overseeing and supervising participants during operational tasks, ensuring they are actively engaged and contributing to the hub operations team.
• Ensure FareChance participants are effectively trained, supported, and equipped to carry out their allocated duties, with opportunities to build confidence and develop relevant skills, with support from the volunteer and employability teams.
• Foster a positive and inclusive environment that supports the health, safety and wellbeing of FareChance participants and enables them to thrive.
• Provide hands-on mentorship and act as a positive role model during day-to-day operations, supporting participants to build experience and confidence.
• Undertake relevant training to strengthen your ability to support FareChance participants and the wider volunteer team, including safeguarding, inclusive practice, mental health awareness and coaching approaches.
• Collaborate with the volunteer and employability team to ensure effective communication around support needs and progress.

4. Health & Safety (H&S) and Compliance

• Lead and manage safe, efficient, and compliant day-to-day operations of the Hub, ensuring all staff, volunteers, and FareChance participants follow health, safety, and food safety procedures at all times.
• Act as the on-site accountable manager for operational safety, including overseeing food handling, storage, vehicle use, manual handling, and equipment compliance.
• Champion a positive safety culture, modelling safe working practices and encouraging team members and participants to work safely and report hazards or incidents promptly.
• Oversee the supervision, training, and development of FareChance participants, ensuring they are supported to carry out operational tasks safely, build confidence, and develop skills.
• Maintain accurate records of health & safety activity, training, audits, risk assessments, incidents, and corrective actions, ensuring timely follow-up.
• Ensure the Hub complies with FareShare HACCP Food Safety Manual, Warehouse Manual, and all relevant legislation and audit standards.
• Lead on operational audits, internal checks, and reporting to the Head of Operations, ensuring continuous improvement in compliance and safety.
• Manage volunteers and staff effectively by delegating tasks, providing clear instructions, and maintaining a positive, inclusive, and productive environment.

5. Quality Assurance and Continuous Improvement

• Lead on-site delivery of any compliance-related changes introduced by FSUK, ensuring they are followed through to completion and embedded in practice.
• Manage and enhance compliance of the hub premises in line with FareShare’s minimum operating standards and expectations for operational efficiency.
• Work with others to identify and implement improvements to systems, processes and workflows.
• Ensure operational audits and assessments are carried out, actions are followed up, and improvement plans delivered.
• Collaborate cross-functionally with other teams to support service development and innovation.

Person Specification
Essential

• Proven experience in warehouse or logistics operations, with responsibility for delivery of KPIs.
• Strong working knowledge of health & safety legislation and risk management within a warehouse setting and able to champion a safety-first culture while enabling productivity.
• Experience of and confidence in working with clear procedures and compliance requirements such as food safety, hygiene, and auditing processes.
• Can demonstrate supportive, motivational, proactive and structured team leadership, including recruitment, supervision, and performance management.
• Experience of working in a fast-paced, dynamic environment with the ability to manage multiple priorities and respond in a calm, solutions-focused way under pressure.
• Competency in stock control systems and inventory management (e.g. digital stock systems such as GLADYS or similar).
• Clear and confident communicator, both written and verbal, with experience of cross-team and stakeholder communication.
• Able to demonstrate good judgement and decision-making, including escalating issues appropriately.
• Physically able to carry out the role, including manual handling and operating in warehouse conditions.
• Comfortable using basic IT tools (e.g. Microsoft Teams, email, online documents).
• Full UK driving licence, Forklift truck operator’s qualification (or willing to train as an essential part of the role)

Desirable

• Formal training or certification in health & safety, manual handling, or food hygiene.
• Experience of working in a charitable, volunteer-led, or community-based organisation.
• Experience of route planning and/or vehicle logistics coordination.
• Experience of working within a regulated or audited environment
• Experience contributing to or delivering change initiatives.

Attributes & Values

• Committed to FareShare South West’s work to fight hunger and tackle food waste
• Strong team player who supports collaboration and mutual accountability.
• Organised and methodical, with strong attention to detail.
• Reliable, consistent, and takes pride in maintaining high standards.
• Acts with integrity and openness; willing to learn from feedback and take responsibility.
• Enjoys being hands-on and actively involved in operational delivery.

Behaviours

• Leads by example and motivates others through positive, proactive behaviour.
• Calm and solutions-focused in challenging situations.
• Values and supports diversity and inclusion across the team.
• Communicates with respect and clarity, adapting style to suit audience.
• Champions a safety-first culture while enabling productivity.
• Embraces change and drives continuous improvement.
• Confident working within clear procedures and standards.

Additional Information

• Role may involve some manual handling; training will be provided.
• Enhanced DBS check required.

Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.

Over the past three years, Acorns’ leadership has enhanced collaboration and innovation across the charity and embedded an organisation-wide fundraising culture.

With a newly integrated Partnerships Team spanning corporate partnerships and community fundraising, and an ambitious £5m appeal ahead, Acorns is now seeking a Senior Community Partnerships Manager to oversee and deliver the charity’s community fundraising strategy, driving c.£1m of income. The strategic focus will be on building more commercially productive relationships with SMEs, community groups, and associations across the West Midlands.

Reporting to the Head of Partnerships,  you will personally manage a portfolio of key community partnerships while leading and developing a team of three Community Partnerships Managers. While the team operates on a patch basis (Birmingham/Black Country and Worcester), you will take a lead on integration across Acorns, working closely with Retail and Care colleagues.

This is a superb opportunity for someone who has evolved from traditional community fundraising into more commercially-focused, regional partnerships.

About the role

As Senior Community Partnerships Manager, you will:

• Report to the Head of Partnerships and line manage three Community Partnerships Managers, ensuring plans are focused, targets/KPIs are set and met and ROI is prioritised
• Oversee key accounts worth circa £1m across the team, seeking opportunities to uplift/evolve, whilst delivering exceptional donor experience for SME, community group, and association partners
• Be the key account manager for a range of partnerships that have the potential for growth, are higher profile or have a wider geography than one patch alone
• Work closely with the Corporate Team to ensure smooth handover of partners with higher value potential or commercial complexity or in reverse for those that focus more on staff fundraising alone
• Network map and build relationships across key sectors, utilising Acorns senior leaders to open doors
• Contribute to the development of fundraising products and campaigns that appeal to community audiences
• Collaborate with Retail, Care and other fundraising teams to maximise referrals and cross-team opportunities

About you

Essential skills and experience: 

• Proven experience of growing income through regional community engagement, ideally within a charity setting
• Either line management or substantial coaching/mentoring experience
• Experience of working with community leaders
• Experience and evidence of first-class relationship management techniques and donor care
• Experience of organising events, managing volunteers, risk assessments and health and safety requirements
• Track record of cross-team working with examples of impact, ideally this will include collaborating with corporate partnerships teams

Desirable: 

• A blend of regional corporate relationship management and community fundraising experience, reflecting the strategic direction of the role

Employee benefits include:

• 27 days annual leave plus bank holidays
• 5 days holiday buyback scheme starting from April 2026
• 5% employer pension contribution
• Life assurance scheme (2 x annual salary)
• Retail discounts (including the Blue Light card)
• Cycle to work scheme
• Discounted gym membership
• Access to expert financial health and wellbeing support

There when it matters

Sue Ryder is looking for a Digital Fundraising Manager to lead the planning and delivery of innovative digital fundraising activities that grow our supporter base and maximise income.

In this new role, you will develop and optimise multichannel fundraising campaigns across digital platforms while embedding a culture of test, learn and continuous optimisation. Working extensively with colleagues in both our fundraising and digital teams, you will ensure digital channels effectively engage supporters and drive donations.
You will also play a key role in developing a data-led approach to supporter engagement, helping shape how audiences are identified, nurtured and converted into long-term supporters as you collaborate with our data and marketing teams.

Reporting to the Head of Digital, this is an exciting opportunity for an experienced digital fundraising professional to make a measurable impact across campaigns that reach and inspire supporters.

About you:

• Strong communication, relationship, negotiating and influencing skills.
• Experience working with CMS (Wagtail preferable) and a good understanding of donations platforms (iRaiser and Access preferable).
• Knowledge of budgets and experience in reporting financial/KPI performance against targets
• Proven research and analytical skills, with the ability to manipulate data and present data in both statistical and written formats.
• Experience of managing and working with agencies setting up and monitoring SLA’s and experience in staff management duties.
• Ability to assess skill needs and train colleagues in digital fundraising best practice

Essential Criteria
• Project and stakeholder management. Experience in managing parallel workstreams, multiple priorities, and complex stakeholder relationships
• Demonstrable experience of developing digital fundraising strategies and implementation plans to meet targets and KPIs in a role with substantial responsibility for driving supporter growth using a variety of digital channels.
• A proven track record of planning and delivering multichannel digital fundraising campaigns within the charity or not-for-profit sector, including but not limited, to activity across paid social media (Meta, TikTok), email, PPC, display and emerging channels. Experience using GA4 and Google Tag Manager, as well as other native platform analytical tools for tracking, reporting and assisting optimisation.
• Proven knowledge and use of digital marketing tools, including email marketing and automation platforms (DotDigital would be advantageous).
• Demonstratable experience of developing paid social media campaign tracking and an understanding of the changing landscape in social media i.e. current Meta restrictions

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online
• Structured induction programme and learning and development opportunities.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process.

If you want more than just a job, we want you.
Join the team and be there when it matters.

The Finance team provides finance and budgeting support to staff, managers and members of PCS. The department is about to embark on a digital transformation that will modernise how the Finance department operates for the Union. We are looking for a Head of Finance that will drive and lead this project whilst maintaining continuity of service operation to the union, members and staff and, to join a progressive union that values collaboration, integrity, and social impact.

Salary and Location

• Band 5, London Spine points 21-17 or Regional Spine points 23-19
• Starting salary: London £63,279 p.a. rising to £72,098 p.a. or Regional £58,877 p.a. rising to £67,689, in annual increments (pay award pending)
• PCS Clapham or Regional office

Successful candidates for the post of Head of FInance will be able to demonstrate:

You are a qualified accountant (ACA, ACCA, ACMA, CIPFA) and or have an MBA with:

• 5 years proven experience of managing a successful finance team
• Proven experience in strategic financial leadership
• Strong knowledge of financial systems, compliance, and reporting
• Project management and delivery in a financial setting
• Excellent communication and stakeholder engagement skills
• Management of internal and external audit processes
• A commitment to equality, inclusion, and the values of the trade union movement

The main duties of the Head of Finance role include:

• Strong leadership and effective management of the finance team
• Lead and manage the implementation and optimisation of a new finance system to ensure cost-efficiency through service reviews and technology adoption
• Deliver strategic financial advice to senior stakeholders
• Lead the unions financial services, focusing on complex and high-impact areas
• Support medium and long-term financial planning for the Director of Central Services and Senior Management Team
• Oversee management accounts, year-end financial reports, and budget cycles
• Ensure compliance with VAT, Corporation Tax, PAYE, and regulatory reporting (e.g., AR21)
• Provide accurate financial data and strategic insights to decision-makers
• Strengthen audit processes and investment oversight
• Ensure integrity in transaction processing and ledger management
• Maintain compliance with data protection and service level agreements
• Support supplier relationship management

Excellent people and leadership skills combined with strong analytical skills, and problem solving ability, and an understanding of up-to-date finance technology will all be essential requirements for a successful Head of Finance.

Closing date: at 12 midday on Thursday 12 March 2026

Interviews will be held in person at PCS Clapham: Wednesday 25 March 2026

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

JOB DESCRIPTION: HEAD OF FINANCE

Ref: 0326

Grade: Band 5, London or Region

Salary:

London Spine points 21-17

London Starting salary £63,279 p.a. rising to £72,098 p.a.

Regional Spine points 23-19

Regional Starting salary £58,877 p.a. rising to £67,689

Location: PCS Clapham (London) or PCS regional offices

Purpose of the job:

Management and leadership of the PCS Finance Team and the provison of strategic financial advice to the National Executive Committee and other bodies.

Responsible for the management of the compilation and production of all management accounts, PCS annual audit, budgets, cash-flow and financial planning reports and annual reports.

Responsible for the integrity and completeness of the accounting records, ensuring taxation compliance.

To manage the modernisation of PCS finance system and to work with our providers to introduce digital products to support PCS primary financial accounting management system.

To engage stakeholders and drive strategic change to optimise the efficiency of the financial operations and contribute towards PCS overall strategic direction of the PCS Union.

Responsible to: Director of Central Services

Responsible for: Internal Audit & Funding Manager and Finance & Budget Manager

Contacts

External:

PCS members, elected officials and potential members. Employers, Legal, pension and other advisors. TUC, Members of other trade unions and related bodies. Senior Government Officials, Ministers, MPs, pressure groups, campaigning bodies and media, Auditors, financial institutions and Investment Managers.

Internal:

PCS staff and managers across Regions and Departments

Main duties and responsibilities

1.People Management

• Manage work allocation and workflow, future planning and support for Finance Team and Director of Central Services
• Motivate and manage individuals and the team as a whole to provide a high standard of service to develop and improve the skills and efficiency of the Finance team
• Check work standards and maintain consistent quality of delegated tasks
• Seek to continuously improve the effectiveness and efficiency of the team
• Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training for the Finance Team
• Proactively promote diversity and inclusion in line with the wider PCS approach
• Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies
• Provide advice and deal with complex issues related to staff management including disciplinary or grievance in consultation with line manager
• Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
• Work effectively with lay officials. Provide advice to and lead relevant committees including the preparation and presentation of reports
• Deputise for line manager when required

2.Strategy and Advice

• Ensure the provision of strategic financial advice and guidance to a wide range of stakeholders
• Provide leadership in delivering the unions Financial Services, having direct involvement in more complex or strategic areas to support the delivery of the unions objectives
• Prepare and manage delegated budgets in accordance with the Unions overall financial policies and procedures ensuring services are delivered within the agreed budgets
• Provide medium and long term financial planning support to the Director of Central Services and Senior Management team
• Oversee reviews of service prices and providers, making proposals for savings and change, seeking to exploit changing technologies and methods to reduce costs, wherever possible, in line with budgetary and policy constraints
• Oversee statistical systems to produce reports and analyse information within the Finance department
• Monitor and report on issues and initiatives as requested

3. Strategy and Advice

• Ensure the provision of strategic financial advice and guidance to a wide range of stakeholders
• Provide leadership in delivering the unions Financial Services, having direct involvement in more complex or strategic areas to support the delivery of the unions objectives
• Prepare and manage delegated budgets in accordance with the Unions overall financial policies and procedures ensuring services are delivered within the agreed budgets
• Provide medium and long term financial planning support to the Director of Central Services and Senior Management team
• Oversee reviews of service prices and providers, making proposals for savings and change, seeking to exploit changing technologies and methods to reduce costs, wherever possible, in line with budgetary and policy constraints
• Oversee statistical systems to produce reports and analyse information within the Finance department
• Monitor and report on issues and initiatives as requested

4.Finance Systems

• Manage the introduction, implementation and continuous monitoring of a new finance system to provide effective budget management at every level of the union
• Provide detailed financial data and reporting, including management accounts and strategic advice, to the National Executive Committee/Senior Management Team
• Provide straightforward access to budgets for all budget holders to facilitate better planning and cash flow management
• Ensure resources are optimised to enable good decision-making across each command area
• Review and update where necessary current audit processes to ensure compliance with the Trade Union Certification Officer
• Provide investment oversight, forecasting, and asset management to the Director of Central Services, and produce relevant information to support spending and investment decisions
• Ensure controls are in place and adhered to, to manage management override risks
• Maintain professional financial relationships with suppliers and customers

5.Operational Management

• Oversee and ensure the integrity of the unions transaction processing at all times
• Ensure all liabilities are recorded, payments made, receipts banked and ledgers managed in line with best practice
• Ensure all service level agreements are adhered to by the Finance department, and developed where necessary
• Ensure data protection adherence and finance systems are secure
• Assist the Director of Central Services in managing relationships with suppliers

6. Group and Branch Funding

• Oversee PCS work with Special Member Auditors to ensure the completion of union group and branch audit procedures in line with rules and Finance Committee requirements
• Provide assistance to group and branch treasurers, including training courses
• Provide reports as required for the Finance Committee
• Ensure expenses are paid in line with Service Level Agreement requirements

7. Finance Training and good practice

• Participate in the dissemination of financial knowledge across the union. Organise and participate in periodic financial training programmes for budget-holders, treasurers and members

8. Communication

• Draft complex communications including briefs, reports, business cases, for internal and external stakeholders
• Draft papers, policies and regulations in relation to financial management
• Communicate with members by producing circulars and briefings, and by addressing meetings and conferences etc
• Represent PCS where necessary and liaise with outside professional bodies such as auditors
• Provide financial information as required by other areas of the Union, in particular treasurers, or other bodies

9. Team Working

• Proactively promote team working and collaboration
• Initiate, organise, lead and participate in team meetings as appropriate
• Maintain high levels of confidentiality of sensitive issues at all times
• Provide assistance to team members
• Manage and co-ordinate staff on issues arising from new working practises, one off projects, or annual projects such as conference

10.Equality

• Contribute to PCS policies on equal opportunities by developing innovative workplace strategies to tackle inequality and discrimination

11.General

• Contribute to the strategic development of the Unions policy objectives including the PCS planning process
• At all times implement and promote the PCSs equal opportunities policy adhering to the PCS Values
• Take due and reasonable care of self and others in respect of health and safety at work
• Participate in appraisal, training and development systems
• Act in a manner that enhances the work of the PCS and its overall public image
• In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
• Such other duties that may reasonably be required and that are within the level of the responsibility of this post
• Willing to work outside normal office hours and location on occasion. (e.g. attendance at Annual Delegate Conference)

Person Specification: HEAD OF FINANCE

Ref: 0326

Date: January 2026

Location: London or Region

ESSENTIAL FACTORS

QUALIFICATION

• Qualification in Finance and/or Business Management (ACA,ACCA,ACMA,CIPFA,) and/or MBA with minimum of 5 years' proven management experience in finance

EXPERIENCE

• People management including induction, work allocation, appraisal and conduct
• Experience of working at strategic management level in finance
• Management accounts production and compilation of year end accounts, external reports and audit processes
• Management of payroll and pensions administration
• Project management and delivery in a financial setting

TRAINING

(including continuous professional development)

• Evidence of ongoing training and continuing professional development
• Commitment to undertake job-related training
• Commitment to participation in appraisal and development review process
• Commitment to staff development

KNOWLEDGE

• Management Accountancy
• Financial management and taxation including VAT, Corporate tax and PAYE compliance
• Contract and regulatory compliance management
• Impact and use of Financial Digital and IT applications
• An understanding of and a commitment to trade unions

SKILLS

• Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
• Ability to negotiate and form effective working relationships internally and externally
• Ability to provide strategic and policy implementation advice and guidance
• Proficient with Reporting, Data Analytics tools and performance metrics
• Ability to deliver and adapt financial training to audiences without financial knowledge/expertise

OTHER

• Commitment to the application of Equal Opportunities policies and practices at work
• Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
• Flexible approach to work and willing to work outside of normal office hours and location on occasions

Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.

Over the past three years, Acorns’ leadership has enhanced collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. With a newly integrated Partnerships Team and an ambitious £5m appeal ahead, Acorns is now seeking a Senior Business Development Manager to drive high-value corporate new business and secure strategic partnerships that deliver long-term income growth.

Reporting to the Head of Partnerships, this is a senior corporate new business role focused on identifying, cultivating and converting strategic prospects into multi-year partners. You will own and drive a c.£1m new business pipeline, lead senior-level engagement including C-suite conversations, and secure six-figure+ partnerships aligned to Acorns’ strategic priorities.

If you thrive on making things happen, enjoy research and relationship-building, and want to make a big difference quickly, this is the role for you. We’re looking for a proactive, confident fundraiser with a strong conversion rate and the energy to lead Acorns’ new business push.

As Senior Business Development Manager, you will:

• Identify and engage companies for multi-year strategic partnerships, Charity of the Year agreements, sponsorship and cause-related marketing
• Own and manage a robust new business pipeline of circa £1m, ensuring accurate forecasting, progression and conversion
• Secure high-value corporate partnerships, including stock generation and innovative fundraising initiatives
• Build and influence relationships at senior level, including C-suite stakeholders
• Work closely with the Partnerships and Community teams to ensure smooth transition of new partners into account management
• Line manage the Business Development Manager and drive performance against agreed targets

Essential skills and experience:

• Proven corporate fundraising or business development experience within a charity or commercial setting
• Track record of securing six-figure+ corporate partnerships
• Strong negotiation and influencing skills, with experience engaging senior stakeholders and C-suite leaders
• Experience operating in a targeted, commercially focused environment
• Commercial awareness, including experience of budgets, forecasting and ROI analysis
• Experience managing contractual agreements and working within GDPR and fundraising compliance frameworks
• Experience using CRM systems to manage pipeline and reporting
• Line management experience

Desirable:

• Knowledge of the CSR and ESG landscape and corporate partnership trends
• Experience of cause-related marketing and sponsorship activation
• Familiarity with regional corporate networks and fundraising landscape
• Experience supporting major appeals or high-profile campaign activity

Employee benefits include:

• 27 days annual leave plus bank holidays
• 5 days holiday buyback scheme starting from April 2026
• 5% employer pension contribution
• Life assurance scheme (2 x annual salary)
• Retail discounts (including the Blue Light card)
• Cycle to work scheme
• Discounted gym membership
• Access to expert financial health and wellbeing support