Help at home volunteer volunteer roles in birmingham
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for new volunteers all around West Midlands to be Speak out. Stay Safe Volunteers. You would visit primary schools local to you to help us protect a generation of children from abuse and neglect.
We are not currently actively recruiting volunteers living in Birmingham City local authority areas. Please sign up for vacancy alerts on the NSPCC website to update you when these positions become available in future.
For candidates applying in Worcestershire and Dudley please note that visits to schools only take place on Tuesday, Wednesday and Thursday.
For candidates applying in Herefordshire, Shropshire, Telford & Wrekin please note that visits to school only take place Monday to Thursday and applicants must have access to their own transport.
For candidates applying in Staffordshire & Stoke-on-Trent please note that visits to school only take place Monday to Thursday.
For candidates applying in Derbyshire and Staffordshire Moorlands, please note that visits to school only take place Monday to Thursday and applicants must have access to their own transport.
In 2022 the NSPCC's Speak out. Stay safe volunteers returned to primary schools. As a Speak out. Stay safe. volunteer, you will visit primary schools to deliver Speak out. Stay safe. workshops that teach children about the different types of abuse and how they can speak out and stay safe. Our Speak out. Stay safe. workshops are age-appropriate and memorable and need an energetic and enthusiastic person to deliver them. You'll work alongside other Speak out. Stay safe. volunteers to make sure at the end of each session the children feel empowered and know who they can speak out to if they are worried.
If you are interested in volunteering as a Speak out. Stay safe. volunteer and want to find out more about the role, the next step is to attend a Volunteer Information Meeting, which is a fantastic opportunity to:
• Meet with staff as well as volunteers to ask any questions you may have
• Learn more about the application process and your volunteer journey
Our meetings are designed to help you decide whether you want to apply – there's no obligation or expectation that you'll apply if you attend one. At the meeting, you'll also receive information on other ways you can become a supporter of the NSPCC.
For this role, we can only accept people over the age of 16.
Interested in getting involved? Volunteer today and join our fight for every childhood.
The client requests no contact from agencies or media sales.
Do you have a heart of gold? We do, too. Help us build a family of kindness.
Lockdown ended, but loneliness didn't. At SUNSHINE, we believe no one should feel alone. We're a brand-new start-up charity born from those tough times, and we're building a community where everyone feels connected.
Our volunteers are the heart of everything we do. We are after all a 100% volunteer run charity. We need a compassionate and organised team to help us build a joyful and supportive environment for them. We're looking for volunteers to join our first HR & Volunteer Management Committee. This is a chance to use your people skills to create a community of dedicated change-makers, making sure our family feels supported and valued from day one.
What you'll do:
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Pioneer our volunteer programme: Help us create the policies and systems that will allow us to find, train, and support our volunteers.
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Build a culture of kindness: Work with us to make sure every volunteer feels heard, appreciated, and connected to our mission.
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Help our family grow: Use your skills in recruitment and retention to help us build a sustainable and thriving team.
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Create a home for volunteers: Ensure we have the right structures in place to make every volunteer feel like they belong and are making a real difference.
We're looking for people who:
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Are driven by kindness and a love for our mission.
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Have experience in HR, volunteer coordination, or team leadership.
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Are empathetic, organised, and great at building relationships.
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Believe that kindness and connection can truly change the world.
This is a unique opportunity to use your skills for good and make a profound difference.
We don't currently have a website as its being finalised at the moment but we are on social media @SUNSHINEChty
Are you ready to help us lead with heart and be the SUNSHINE in people's lives?
SUNSHINE is London based dedicated to bringing people together, fostering connections, enhancing wellbeing and transforming lives.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: Variable – depending on individual circumstances and what people can do
Location: Variable – we are looking to extend our reach of peer support walks throughout Yorkshire
Main Tasks:
We appreciate any volunteering help that you can offer YBTC and want to make sure that our
volunteers have a positive experience with us. We pledge to support you as much as we can.
We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might
vary depending on your circumstances. However, some typical tasks may include:
· Support our regular wellbeing/peer support walks
· Welcome participants and help them feel comfortable, fostering a friendly and inclusive atmosphere
· Encourage conversations among participants, offering a listening ear
· Be attentive to the well-being of all participants during the walk
· Offer information on YBTC services
· Attending occasional training sessions or volunteer meetings organised by YBTC
We are looking for people who are:
· Are warm and non-judgemental
· Reliability – are punctual and committed to scheduled walks
· Collaborative mindset to work effectively with staff and volunteers
· Basic physical fitness to complete the walks, awareness of the needs of participants with
different mobility/health conditions
We can offer you the following:
· Full induction and ongoing training
· Ongoing support and supervision in your role
· Opportunity to learn new skills and meet new people
· The satisfaction of making a positive impact on those affected by brain tumours
Background
Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support
Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading
brain tumour charity. Offering practical, financial and emotional support to both adult and child
brain tumour patients, together with their families.
We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new
approaches to the discovery and treatment of brain tumours will improve outcomes for patients.
At YBTC we are a small team who are growing to meet the needs of those affected by a brain
tumour in Yorkshire. Around 15 new cases of primary brain tumours are diagnosed in the region
every week.
Our charity values are: Integrity, Compassion, Community & Ambition.
Our Vision/Mission
To improve the lives of people impacted by a brain tumour in Yorkshire through local support and research.
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We appreciate any volunteering help that you can offer YBTC and want to make sure that our
volunteers have a positive experience with us. We pledge to support you as much as we can.
We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might
vary depending on your circumstances. However, some typical tasks may include:
· Asking people you know who might be willing to have a collection box in their business
· Approaching local businesses to display the boxes and collect loose change from their customers
· Building and maintaining relationships with your box holders to inspire loyalty and encourage people to continue giving year after year
· Collecting the boxes in your area as and when required and taking to your YBTC contact
We are looking for people who are:
· Have a warm, friendly and confident outlook
· Willing to learn about the work of YBTC
· Able to communicate with a range of different groups
· Are creative and imaginative – spotting opportunities to boost your distribution
· Are well organised and enjoy meeting new people
· Reliable and able to commit to agreed requirements
We can offer you:
· Induction and ongoing training
· Ongoing support and supervision in your role
· The opportunity to learn new skills
· YBTC commitment to health and safety
Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support
Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading
brain tumour charity. Offering practical, financial and emotional support to both adult and child
brain tumour patients, together with their families.
We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new
approaches to the discovery and treatment of brain tumours, will improve outcomes for patients.
At YBTC we are a small team who are growing to meet the needs of those affected by a brain
tumour in Yorkshire. Around 15 new cases of primary brain tumour are diagnosed in the region
every week.
Our charity values are Integrity, Compassion, Community, & Ambition.
Our Vision/Mission
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and
research.
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Lives was formed over forty years ago by volunteers with the aim of ensuring that all parents had somewhere to turn before they reach crisis point.
We know that the right support at the right time makes all the difference.
Family Lives provides targeted early intervention and crisis support to families who are struggling.
Purpose of the role:
To be part of a flexible team providing empathic, caring and informed support to families, carers and others who use our services.
Our volunteers take calls from parents and carers on a wide range of subjects, whether that might be issues around separation and divorce, isolation, depression, bullying and abuse, dealing with behavioural problems, etc. You can find out more about our services on our website. We are a national service with home-based call takers county wide and a call centre in Old Hatfield Hertfordshire.
Once trained volunteers sign up for a weekly 4-hour shift comprising 3 hours ‘online’ followed by a debrief session with your supervisor which can last around half to one hour.
We recruit volunteers with a range of backgrounds and experiences though we ask that volunteers have experience of parenting or working with children and young people, are good listeners and have a willingness to learn. Being remote it will be very important that you have a PC/laptop, plug in headset with microphone, good Wi-Fi and a private place to work from home. You need to be a UK resident.
Our volunteers often tell us how rewarding their time with us is.
You'll be part of a compassionate community and feel a real sense of pride for what you do. You'll meet new people, gain valuable experience, and develop your skillset. We're passionate about helping people to reach their full potential, so we'll offer you full training suitable for the role, supervision from a named member of staff, including help setting personal development goals, and opportunities to increase skills and input into practice via regular Practice Development Groups.
Our training programme is excellent and will give you the opportunity to develop the skills needed to offer empathic support and guidance to callers whatever their circumstances; all shifts are overseen by a regular shift supervisor who provides ongoing remote support.
We ask our volunteers to make a commitment of 1 year (with time off for holidays), obviously we understand that circumstances sometimes make that an impossibility but can be helpful to know at the outset that is the general expectation.
We have remote call taker training sessions that run over five sessions and is done remotely connecting you via a Microsoft Teams link. Our next training is starting in September 2025.
Module One = Tues 16th Sept
Module Two = Wed 24th Sept
Module Three = Weds 1st Oct
Module Four = Weds 8th Oct
Module Five = Wed 15th Oct
10am to 2pm
You would need to be able to attend all five sessions and be available on four occasions to listen into calls, this can be organised remotely. If you are unable to attend the training however are interested, please do apply as we run training throughout the year.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you help your local SSAFA branch recruit volunteers in your area? You just some basic I.T and admin skills, patience, the ability to get on with a wide range of people and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Recruitment Coordinator?
Recruitment Coordinators help us find local people interested in supporting SSAFA and take them through our recruitment and selection process.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
To offer the best possible service to our clients we need to match the right volunteers to the right role. Could you spare a few hours a week to help recruit new volunteers and welcome them to SSAFA by supporting them through their induction phase? We’d love to hear from you if think you could help with this important role.
When would you be needed and where would you be based?
The role is about recruitment and so will involve attending local recruitment fairs a few times a year as well as meeting volunteers both face-to-face and virtually. As part of your local branch, you might have access to an office, but the administration part of the ole can be done form home.
What would you be doing?
- Be the first point of contact for all volunteering enquiries, ensuring that all potential volunteers receive a timely response.
- Supporting volunteers through the recruitment and induction process and ensuring volunteers are communicated with throughout.
- Arranging informal interviews for new volunteers conducted in-line with SSAFA policies.
- Conducting ID checks (where relevant) so the volunteer can begin the vetting process
- Supporting volunteers to book onto role specific training and ensuring they complete their mandatory training.
- Working with the VDM to ensure branch vacancies are advertised on the branch website and national websites and support any national recruitment campaigns
- Maintaining good relationships with local Volunteer Centres and other local sources of volunteer promotion and attend local recruitment fairs.
- Evaluating volunteer recruitment activity, experimenting with creative ways to recruit volunteers from a variety of sources to create a diverse network of volunteers.
- Treating all potential volunteers inclusively with respect and sensitivity, regardless of age or background
- Supporting any volunteers facing barriers to find a suitable role.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What can you gain from this volunteering role?
- Use your skills, knowledge, and experience to benefit others.
- Appreciate that your role has a positive impact on the quality of service we can provide to beneficiaries as well as providing volunteering opportunities.
- Support and friendship from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role - volunteer management – attracting, recruiting, and inducting volunteers. This training would take approx. 3 hours.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range of e-learning courses.
- Support from the Volunteer Development Manager and Trainer (per region)
- Access to the Volunteer Experience Team based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people, with good listening skills, patience, and a positive attitude
- Good communication skills, both written and verbal
- Good written and spoken English.
- Respectful and non-judgemental with potential volunteers, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and during the role, including accessing and responding to emails and using Microsoft offices software.
- Ability to encourage and motivate all volunteers to undertake training.
- Ability to maintain confidentiality and keep information safely., in line with SSAFA policies.
- Access to public transport or a car to travel to meetings and events and t meet volunteers.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Do you have a heart of gold? We do, too. Help us spread a little sunshine, from anywhere.
Lockdown ended, but loneliness didn't. At SUNSHINE, we believe no one should ever feel alone. We're a brand-new start-up charity born from those tough times, and now we're building a community where everyone feels connected.
We need a few special people to join our family as remote volunteers. This isn't just a role; it's a chance to build something beautiful from the ground up, all from the comfort of your own home. You'll use your skills, experience, and talents to help us behind the scenes, getting us set up and ready to launch.
Here's how you can help:
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Bring your talent: Use your skills in marketing, social media, admin, or design to help us get organised and noticed.
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Be a pioneer: Help us shape the early days of our charity.
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Work with heart: Support us in creating a community of kindness and connection.
We're looking for someone who:
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Is driven by a love for people and community.
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Is creative, organised, and ready to roll up their sleeves.
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Believes that kindness and connection can truly change the world.
We don't currently have a website as its being finalised at the moment but we are on social media @SUNSHINEChty
Ready to join us and be the SUNSHINE in people's lives?
SUNSHINE is London based dedicated to bringing people together, fostering connections, enhancing wellbeing and transforming lives.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are we?
We are Buttons & Bubbles CIC. We are dedicated to increasing inclusion and representation across society for disabled families.
What are we looking for?
We are looking for people who can help us apply and increase our funding. We cannot do our valuable work without funding. This role can be done from home, with no rota system and how much of your time you give up is completely up to you. We truly appreciate whatever time your able to offer.
Who are we looking for?
- May have past experience gaining funding or fundraising in the community sector
- Come from a legal background or training.
- Studying law or similar subjects
- Come from a corporate background
- A willingness to learn is essential, experience isn’t although helpful.
What do we expect?
- Must be willing to undertake our training programme which will be done virtually and at a time to suit you.
- Have a basic DBS check (preferably be on the update system)
- Sign our volunteer contract. (If you disagree with anything in it
- please do discuss it with us and we will be happy to have a
- conversation and make small changes if appropriate).
- A positive attitude to disability and illness. We are happy to answer
- questions on this.
Interested?
Email us and lets chat!
If you have any accommodations you need us to make please speak to us. Any information you provide will be kept in the strictest of confidence.
To increase inclusion and representation across society for disabled families.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Joining this role means you'll be at the heart of providing essential support to families facing the unimaginable; caring for their child who's life will be short.
Many families in Wales are unfortunately facing this challenge alone, without support from others.
As a Practical Family Support Volunteer for Tŷ Hafan, you will assist families in need with various light tasks such as cleaning, tidying up and laundry.
Your contribution will go beyond housekeeping; it's about taking some of the pressure off and giving families the breathing space they need to spend more precious time together.
This role offers the satisfaction of knowing you are making a positive impact on families with a child with a life-shortening condition, by helping them create a tidy, clean and safe home environment that reduces their daily stress and worries.
Most importantly, you will be helping us to ensure that no family faces this challenge, alone.
Considerations:
Age requirement: 21+
Location: Across South & West Wales (in your local area)
Time commitment: Flexible and can be adjusted to accommodate your personal schedule. The support plans designed for referred families are typically structured to span a period of six weeks.
Background checks: Enhanced DBS check, 2 references and induction/training course required before starting.
Due to the nature of the role, we are looking for volunteers with some skills, experience and knowledge of gardening, either as a profession or as a hobby.
Activities include:
Activities include helping families with light housekeeping tasks such as; cleaning, dusting, vacuuming and laundry, giving them the space they need to be there for their child who needs them.
We are looking for volunteers who:
•Can empathise with the families you are helping and show them kindness and respect;
•Are reliable and flexible and committed to volunteering on a longer term basis;
•Will follow our health and safety guidelines, policies and procedures and report any issues or concerns to the Family Support Volunteer Manager;
•Are respectful of the privacy, preferences and needs of the families you are supporting;
•Are polite and friendly;
•Can adapt to different situations and challenges;
•Enjoy making a difference in the lives of others
At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.
We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role.
Training you will receive:
You will receive a comprehensive introduction to Tŷ Hafan and your role, to include an in-person Induction and Training Programme as well as additional e-learning.
You will be a part of a friendly and supportive team who will assist you with any queries or concerns through regular and ongoing meetings.
Other role and organisation specific training is available including both supplementary and mandatory training.
All volunteers must maintain their mandatory training to continue in their role.
The benefits of becoming a Practical Family Support Volunteer in Family Homes:
•Make a positive difference in the lives of children with life-shortening conditions and their families, by helping them to maintain clean spaces for them to enjoy;
•Attend Volunteer Celebration Events throughout the year;
•Meet new people and join a friendly community of volunteers, passionate about helping others;
•Expenses will be provided following discussion about the role.
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
You will be asked to complete an application form and provide two references via our Volunteer Management System, BetterImpact
A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they need.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Have people ever said you're a great listener, or that your calm presence is comforting?
Marie Curie is looking for kind-hearted, everyday people to join our Companion Team as a befriender volunteer within their own local communities across Bournemouth, offering support to those living with a terminal diagnosis.
Make a meaningful difference and visit someone regularly in their home, have a chat, be a friendly face and offer support simply by being there.
What you’ll be doing
- Offer conversation and listen
- Help someone express what truly matters to them
- Pass along helpful information
- Offer kindness and reassurance to family members or carers before and after bereavement
Why you’d be a wonderful fit:
- Patient and a thoughtful listener
- Kind and courteous towards others
- Calm and grounded during sensitive moments
- Happy to give 3 hours a week to make a difference
- Confident using email and completing brief visit notes
What you can expect:
- Encouragement and support every step of the way
- Genuine appreciation for your time
- Travel and expenses reimbursed monthly
- Access to exclusive discounts on retail, travel, entertainment, and more
- Peer Support sessions
Apply now or capture more information by clicking on the blue "Redirect to recruiter" button
Ref: 6233
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're Building a Movement. Want to Help?
Are you tired of the old conversations about what it means to be a man? Do you believe that true strength lies in showing up, being vulnerable, and committing to personal growth? We do, too.
We're a new charity on a mission to redefine men's well-being in the UK. We're not about quick fixes; we're about deep, lasting change. We’re creating a space for men to find community, get the tools they need for self-improvement, and build a life of purpose.
But to get this movement off the ground, we need a team of passionate, remote volunteers to help us get ready to launch. We're looking for big hearts and sharp minds to help us behind the scenes, from your kitchen table, your home office, or wherever you feel most inspired.
We need help with:
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Social Media: Crafting powerful, engaging posts that change the narrative.
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Administration: Keeping our project organised and on track.
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Outreach: Building connections with potential partners and supporters.
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Website: Helping us tell our story online.
And so much more!!!
This isn't just about ticking off tasks; it's about being part of something bigger. Every email you send, every post you write, and every connection you make will help us reach a man who needs a space to be heard.
If you have a few hours a week and a fire in your belly for this mission, we want to hear from you. No fancy qualifications needed - just a belief in a better future for men.
Ready to help us build a community of courage and growth?
Let's build this together.
MINDSET Charity
@MINDSETCharity
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Home-Start Suffolk is seeking an experienced and committed individual to join our Board of Trustees as Treasurer. This is a rewarding opportunity to play a vital leadership role in a well-established and growing charity that supports families across Suffolk. As Treasurer, you will work closely with the Chair, CEO, Finance Sub Committee and wider Board to ensure strong financial oversight and governance.
You’ll help guide our financial strategy, support budget-setting and risk management, and ensure that financial information is clear and accessible to the Board. We are specifically looking for someone with experience in charity finance, ideally with a background in accountancy or financial management. You will bring a solid understanding of financial governance and charity reporting requirements and be confident in offering strategic insight as well as practical advice.
This Treasurer role is part of our wider trustee recruitment, and we welcome applicants who also bring any of the following:
- Experience or knowledge of the local charity or voluntary sector
- Understanding of family support or volunteer management
- Strong networks and connections within local businesses
- Previous involvement with Home-Start Suffolk as a volunteer or someone who has received support
- A passion for making a difference in your community
To empower parents with the skills, knowledge and emotional resilience to raise their children to flourish
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
If you have space in your home and heart, for a guide dog mum who will be bringing the next generation of guide dogs in the world, then this could be the role for you! A role where you can care and nurture for a guide dog mum and plenty of little puppies when they arrive.
What you’ll be doing:
- Providing a loving home for a guide dog mum who will be at least 12 months old, for around six years whilst they are in the breeding programme (with the option to re-home after this, once the guide dog mum retires at around 7 years-old.)
- Giving a guide dog mum the care and support that our canine companions need, like feeding and grooming.
- Creating a safe environment for the guide dog mum when they are giving birth within your home and helping with the birth of future guide dogs, which usually happens once a year. (You don’t need any previous experience of breeding or having dogs – we have expert staff who will help you!)
- Providing care and support for the newborn puppies for at least 6 weeks while they are still in the nest, including socialising them to the new sounds and first-time experiences in your home.
Can I care for a guide dog mum?
If you want to care for a guide dog mum, here's what we ideally look for:
- A loving home with a secure garden.
- Access to a car, to support with any appointments needed for the guide dog mum.
- Live within an hour’s drive of the National Centre in Leamington Spa.
Guide dog mums can happily live with other dogs or children, however we wouldn’t place them with a male dog that has not been neutered. To determine whether you are suitable, we will conduct a home visit as part of the application process.
What you’ll get:
- The opportunity to have a lovable canine companion!
- The satisfaction of knowing you’re supporting people with sight loss to live actively, independently, and well.
- The rewarding experience of bringing the next generation of guide dogs in the world and caring for their mum.
- Our volunteers have access to our bespoke training techniques to implement with their guide dog mum a great bonus for any dog owners!
- The opportunity to be part of the Guide Dogs community, meeting like-minded people in your area.
- A dedicated volunteer manager and fellow peers who will help support you throughout your role.
Training and support
Our volunteers also receive lots of support from their volunteer managers to help them implement the training modules, as well as managing the birth of new-born puppies. If you have questions about the training requirements, we can answer these at your interview along with any other support or accessibility needs you may have.
Volunteering for Guide Dogs should never leave you out of pocket. We’ll make sure we pay any pre-agreed expenses related to the litter or your volunteering with us, including veterinary costs, food costs or any specialist breeding equipment. All you may need to buy is a bed and grooming equipment.
Minimum age of volunteer: 18.
Do you have a heart of gold? We do, too. Help us grow a home for kindness.
Lockdown ended, but loneliness didn't. At SUNSHINE, we believe no one should ever feel alone. We're a brand-new start-up charity born from those tough times, and we're building a community where everyone feels connected.
We've got the passion, but to bring our mission to life, we need a special group of people with a passion for fundraising to join our family. We're looking for volunteers to form our first Fundraising Committee. This isn't just about raising money; it's about building a sustainable future for SUNSHINE and creating a home for kindness.
What you'll do:
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Pioneer our fundraising efforts: Help us create our strategy and bring in the funds needed to get started, grow and develop as a charity.
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Write grants: Use your experience to craft compelling grant applications and secure funding from Trusts and Foundations.
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Inspire others: Work with us to show the world the power of our mission and why they should support it.
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Build a culture: Help us create a compassionate, effective, and joyful organisation from the ground up.
We're looking for people who:
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Are driven by kindness and a love for our mission.
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Have experience in fundraising, grant writing, or corporate partnerships.
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Are creative, empathetic, and excellent problem-solvers.
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Believe that kindness and connection can truly change the world.
This is a unique opportunity to use your skills for good and make a profound difference.
We don't currently have a website as its being finalised at the moment but we are on social media @SUNSHINEChty
Are you ready to help us lead with heart and be the SUNSHINE in people's lives?
SUNSHINE is London based dedicated to bringing people together, fostering connections, enhancing wellbeing and transforming lives.

The client requests no contact from agencies or media sales.