Immigration caseworker jobs
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Casework is at the heart of everything Medical Justice does. We assist vulnerable people in immigration detention to access medical evidence. The evidence we produce forms the basis of our advocacy work to secure lasting change, including our research into the systemic failures in safeguarding and healthcare provision, the harm caused by these shortcomings, and the harmful effect of immigration detention itself on the health of those who are subjected to it.
As a Caseworker you will have your own caseload and be working directly with people in immigration detention, many of whom may be very unwell, traumatised and experiencing deterioration in their health. You will coordinate with our clinicians and, if clients have legal representation, their lawyers, to organise medical assessments. You will maintain communication with your clients throughout this process, acting as a key point of contact.
We are looking for an experienced caseworker, who can use their compassion and organisational skills to support clients in extremely vulnerable situations. We are looking for someone who has experience dealing with clients in crisis situations, who is resilient and able to manage complex, often traumatic, caseloads in a professional and empathetic way. You will play a key role in striving to ensure clients receive access to adequate healthcare and that they obtain high-quality independent medical evidence to progress their legal cases. As well as working as part of a small, dedicated team of caseworkers dealing with around 500 referrals a year.
Location: North London, the role is hybrid with 3 days based in the office each week following the successful completion of probation and training period.
Reports to: Head of Clinical Evidence & Casework
Salary: £33,000 per year
Contract: Permanent, 37.5 hours per week
About Medical Justice:
Medical Justice works to uphold the health and associated legal rights of people in immigration detention and provides medical evidence, so the devastating health harms of detention are understood and acted on. Our paid and volunteer clinicians visit people held in immigration detention, document scars of torture, assess deterioration in health, and challenge medical mistreatment. We use medical evidence to secure lasting change through research, policy work, and strategic litigation. We work with parliamentarians and the media.
Informal online information sessions
We are holding informal online information sessions to learn more about the role and Medical Justice on:
- Monday 29 June: 13:00 – 14:00
- Friday 3 July: 13:00 – 14:00
Details of how to sign up are in the Candidate Pack.
How to apply:
Please read the candidate pack carefully, you will need to send a completed application form and CV to be considered for this role. The application form can be downloaded from our website by clicking the 'Redirect to Recruiter' button below.
We are actively interviewing for this role.
We will be actively interviewing for this role and encourage interested candidates to apply as soon as possible. Please note that we may close this vacancy ahead of the stated deadline if suitable candidates are identified.
All applications submitted prior to closure will be considered fairly and in line with our recruitment process.
We welcome applications from refugees and other migrants, and from people with lived experience of detention, which could include detention in another country, or in the UK (immigration detention in an IRC or prison or being placed in institutional asylum accommodation such as military barracks).
We are part of the Experts by Experience Employment Initiative. The network supports inclusive recruitment of people with lived experience of the UK asylum or immigration system. If this is your experience, you can find useful resources on their website.
We uphold health rights of people in immigration detention and provide medical evidence, so the devasting health harms are understood and acted on.
The client requests no contact from agencies or media sales.
The International Organization for Migration in the United Kingdom (IOM UK) delivers a range of programming to support migrants, both in the UK and internationally, including projects focusing on labour migration, resettlement, migration and development, migrant protection, and community cohesion. Since 2019, IOM UK has been providing immigration advice and casework support to vulnerable migrants across the UK. IOM UK is a registered Immigration Advice Authority (IAA) Level 3 Immigration and Asylum & Protection organisation.
Under the direct supervision of the Casework Supervisor and the overall guidance of the Project Manager, and Chief of Mission (CoM), the incumbent will provide specialist technical support to IOM UK’s Immigration Advice Team, will undertake specialist legal counselling, IAA regulated casework and representation. The incumbent will also support the Casework Supervisor and Project Manager in liaising with relevant stakeholders on matters related to policy, project development, implementation, and reporting, as well as participate in external forums and meetings.
The caseworker will provide support to Local Authorities and third sector organisations, providing information and technical inputs, second tier support, as well as direct one-to-one casework support to vulnerable individuals to complete applications. This will also involve working with interpreters where necessary. Based on identified needs and vulnerabilities, it is expected the caseworker will support a range of immigration cases, including EU Settlement Scheme (EUSS), MVDAC/SET(DV), Ukraine Permission Extension Scheme (UPE) and Citizenship.
For more details about this role and how to apply, please visit our website: https://unitedkingdom.iom.int/careers
Please note that applicants who do not hold a IAA level 2 or 3 immigation accreditation will not be considered for this position.
The client requests no contact from agencies or media sales.
MAIN DUTIES AND RESPONSIBILITIES
Legal Casework
- Work closely with the Public Law Supervisor, Director of Legal Casework and Asylum Aid Executive Director to develop a public law caseload and drive change through strategic litigation;
- Provide legal advice and representation to clients on asylum and human rights claims, and on judicial review challenges pertaining to asylum and immigration matters and the treatment of asylum seekers and other migrants;
- Identify common problems and issues from the wider team’s caseload which are suitable for strategic challenges;
- Contribute to internal strategy discussions
- Attend external meetings on behalf of AA and contribute to strategy discussions within the wider sector
- Where appropriate, apply for LAA Case Funding through the CCMS, obtain appropriate costs and scope extensions, and submit claims for payment;
- Ensure that legal aid and other income is maximised, and targets are achieved;
- Maintain client files and records in line with file management procedures;
- Provide technical supervision and training in judicial review procedure to other staff where necessary.
APPLICATION PROCESS
The first stage is to complete on our online application form on our website by 9am on Monday 27th July 2026
The website form will ask you to:
- Upload a short covering letter. Please tell us why the position appeals to you, and how your
relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.
- Upload your current CV
- Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional, and this information will not be available to members of the selection panel.
SELECTION PROCESS
We will invite candidates to an initial 15-minute online screening meeting week on 3rd, 4th or 5th August followed by shortlisted candidates attending in-person interview at our office in Old Street on 10, 11th or 12th August. We will also ask you to complete a short exercise on the day.
At Asylum Aid we want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview so we will provide you with your interview questions ahead of the interview. This will allow you time to prepare, and ensure you have your best examples in mind. We will also ask you some questions which you will not have prepared.
We offer a guaranteed interview for refugees, stateless people and others with lived experience of forced migration, provided that they meet at least 50% of the essential criteria, where practical.
EXPERTS BY EXPERIENCE SUPPORT
We are also proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network and access other information and resources. You can also request 121 interview mentoring ahead of your interview from them.
The client requests no contact from agencies or media sales.