Jobs in east of england or norfolk

The Supporter-led Fundraising (SLF) Department at Alzheimer’s Research UK (ARUK) is responsible for mass fundraising, enabling individuals, communities and companies to support ARUK through their own talents and passions. As well as driving registrations and income through third party, virtual and mass participation events and managing these relationships to maximise income.

The Online Fundraising Team is key to the success of SLF as they work across Regional, Sporting Events, Marketing and Corporate teams to drive a future focussed department, exploring new technologies, audiences and opportunities for ARUK, testing the potential of these and advising other teams on how to capitalise on these.

The role of Online Fundraising Manager will work with the Senior Central Fundraising Manager to identify the strategy for the team, lead fundraising campaigns, and develop new propositions and ways of working for the team, department and wider organisation. This role will line manage two Online Fundraising Team Officers and one Online Fundraising Executive to support SLF in delivering our strategy and meet our departmental annual income target.

You will work closely with the Marketing and Supporter Engagement Team, Regional Fundraising Team, Corporate Team, Celebrity Team and Digital Team to ensure we are identifying and partaking in the latest, most relevant and time-worthy online fundraising campaigns to ensure maximum income generation for SLF and Alzheimer’s Research UK.

This is a 12-month fixed term contract to cover a period of maternity leave.

Key Responsibilities:

Line Management

· Recruitment, induction, training and ongoing line management of the Online Fundraising Team (OFT); providing direction and support to drive their success to ensure a highly motivated team, equipped to deliver the operational plan and support in reaching SLF’s targets.

· Conduct monthly one-to-ones, quarterly reviews and annual appraisals to ensure high performance and development within the team.

· Responsible for workload distribution among the OFT, ensuring focus on income generation, community engagement and operational priorities.

· Support, encourage and motivate the OFT to hit financial and non-financial targets and to work collaboratively across SLF and the wider charity.

· Responsible for inputting and translating the Team Strategy, executing operational plans and for the operational performance of the team.

· Ensure OFT is fully trained and are competent representatives of ARUK.

Digital Fundraising & Online Communities

· Support and coach the team to generate fundraising through online communities, including Facebook challenges, cryptocurrencies, streaming channels and new tech. You will provide guidance on content, stewardship, and conversion.

· Lead the Facebook Challenge strategy and translate this for all stakeholders. Bringing all relevant teams together to ensure the Challenges are reaching the right audiences, supporters are stewarded appropriately, and the opportunities of these events are maximised.

· Responsibility for managing and delivering c£500k from Facebook challenges p.a

· Develop and oversee strategies for crypto and streaming fundraising, identifying opportunities within Web3 communities and streaming ecosystems.

· Ownership of relationship with external agencies, holding regular check ins and ensuring the skill levels across the team of third-party systems.

· Monitor trends, campaign performance, and supporter behaviour to inform strategy adjustments and post-event improvements.

· Build relationships with other third sector organisations to share ideas, successes and concerns to build robust fundraising challenges and develop direction for new opportunities.

· Lead the creation of a Streaming New Product Development pipeline to test innovative fundraising approaches with content creators and streaming communities.

· Ensure the team effectively engages online communities to amplify ARUK activity and maximises supporter participation.

· Work with internal teams to ensure consistent supporter engagement and stewardship across all online platforms.

New Audiences & Partnerships

· Lead and oversee the development of partnerships with crypto/blockchain companies, gaming developers, industry events, and other relevant networks to expand supporter reach.

· Maximise fundraising opportunities through third-party collaborations and emerging digital channels.

· Work closely with the Celebrity Team to identify potential content creator fundraisers and ensure they are stewarded appropriately.

· Responsible for developing Online Fundraising Corporate strategy, providing guidance to team for developing corporate pipeline, building partnerships and maximising relationships.

· Work with Digital team to identify new potential fundraising platforms and digital methods of fundraising.

Team Management

· Attend relevant sector-wide meetings to understand latest trends to inform strategy and direction of team.

· Undertake evaluation of income area, considering contribution, ROI and long-term potential.

· Stay abreast of competitor activity, particularly in designated areas, to inform strategy.

· Develop a full understanding of ARUK systems including data, finance and compliance in order to support the team in creating well informed processes and use of systems.

· Champion the Online Fundraising Team across SLF and ARUK, sharing knowledge and education teams on the opportunities available.

· Upskill the OFT and team development, with focus on corporate applications and content creator proposals.

· Upskill internal teams (e.g. fundraising, corporate, philanthropy) to embed cryptocurrency and digital fundraising into everyday supporter interactions.

What we are looking for:

· Relationship management experience

· Project management experience

· Experience in fundraising strategy development and delivery.

· Understanding of social media and online platforms

· Line management experience, particularly experience managing a team

· Proven track record of meeting or exceeding financial and non-financial targets.

· Good practice and understanding of GDPR and compliance.

· Experience in creating supporter journeys

· Adept at utilising data strategically for decision-making and achieving organisational goals and using analytics to identify trends and optimise donor engagement.

· Strong financial management and budgeting skills.

· Excellent communication skills, both verbal and written

· Ability to manage a busy and varied workload

· Excellent organisational skills

· Great attention to detail

· A positive and contagious enthusiasm to learn and spot potential

· Skilled at building excellent relationships with internal and external stakeholders.

· An approachable team player who is always seeking opportunities for collaboration

· Effective account, people and performance management skills

· Flexibility to work unsociable hours

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £43,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 7th December 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Job Purpose

• To ensure that the voice of Older People is heard by decision makers across East London and help them to shape areas of public policy affecting older people at a local level.

• Ensure that AUKEL is accountable to older People in the design and delivery of our Strategy and Services
• To co-design and co-produce with older people user involvement projects in Hackney, Newham and Tower Hamlets.

Key Tasks

• To increase OPRG membership and strengthen participation by developing relationships, partnerships and trust with local VCSF groups.
• To support Older People to engage in opportunities to lead, shape services, promote their interests and participate in external forums, events, focus groups, research and surveys etc.
• Represent the interests of members at key stakeholder meetings and groups 
• Support members to access cross cutting AUKEL services e.g. digital inclusion programme, social activities and supporting our integration and internal referral
• Co-ordinate meetings of the OPRGs, including mailings, arranging speakers, convening, minuting, publicity and delivery.
• Measure and report on the delivery of this work and its impact through effective monitoring, reporting and data analysis and narrating client stories.
• To work with colleagues across AUKEL, to promote the OPRGs and other user voice initiatives and to connect our wider services with your project.
• Supervise volunteers to support the delivery of this work 

Experience

Essential

• Of co-production.
• Of developing productive, collaborative relationships with voluntary, faith and community
sector partners. 
• Of working with older people

Desirable

• Of monitoring and evaluation
• Of event management

Knowledge & Understanding

Essential

• Understanding of confidentiality policy and practice.
• Understanding of Equity, Diversity and Inclusion, including the impact of discrimination and disadvantage on our clients, as well as a commitment to investing in increasing your own awareness of EDI issues so you can contribute to making our organisation as equitable and inclusive as possible.
• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.

Desirable

• Knowledge of services available to older people and their carers (e.g. through health service, social services, voluntary sector).
• Of the public policy environment affecting older people. 

Skills/Attributes

• Excellent communication skills both written and verbal. 
• Excellent IT skills 
• Ability to work on own initiative and within a team.
• Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.

Additional Requirements

• This post requires travel across the three boroughs in which we work.
• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)

Additional Info

• This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities
and deliverables for the role.
• In addition to the contents of this role description, employees are expected to undertake all other reasonable and related tasks allocated by line management.
• This JD does not form part of your contract of employment.

My client is a globally recognised cultural and scientific institution welcoming millions of visitors to its sites. It’s work spans public engagement, scientific research and long-term stewardship of a collection of more than 80 million items.

The organisation is currently undertaking a major multi-year investment programme to ensure it can continue to deliver world-leading science, research and public engagement for the future. This includes infrastructure, modernising facilities, and improving how collections are stored, accessed and used.

As such they are looking for a Senior Finance Business Partner to support on the programme. Working closely with project teams, you will provide clear financial insight, modelling, and reporting to guide decision-making.

Key duties will include:

• Lead financial business partnering for programmes, including cashflow management and risk analysis.
• Prepare budgets, forecasts, monthly reporting, and ad hoc financial analysis.
• Produce clear financial reports and variance analysis for internal and external stakeholders.
• Support programme teams with financial oversight of the project portfolio.
• Work with the Development team to support fundraising bids with accurate financial data.
• Share programme updates with the finance team to ensure alignment and knowledge flow.

The successful candidate will be a qualified accountant with strong experience in finance business partnering. Comfortable with working outside of BAU, you will have excellent stakeholder management skills and be a proactive, self-motivated individual. Previous experience of working in the Not-for-Profit sector on capital projects would be an advantage but not essential.

Hours: 37.5 per week (Monday to Friday) 
Salary: £29,765 + £3,000 South East Weighting per annum  
Contract: Full-time, permanent 

We are looking for a motivated and experienced Business & Operations Manager to oversee the efficient and effective running of Carroty Wood’s administrative and business support functions. This is a key leadership role, ensuring excellence across bookings administration, commercial operations, and customer experience, while supporting the Centre Director and Leadership Team to deliver the Centre’s strategic and missional goals. 

Motivated by your Christian faith, you will be able to clearly and respectfully communicate Rock UK’s Christian ethos, mission and values to staff and guests of all faiths and none. 

 You will need to have: 

• Excellent organisational and administrative skills. 

• Experience of leading and motivating a team. 

• Strong interpersonal and communication skills. 

• Good working knowledge of Microsoft Office and familiarity with accounting processes. 

• The ability to work both independently and collaboratively. 

This role is subject to an Occupational Requirement (OR) that the successful applicant is a Christian who is committed to the values, beliefs and behaviours set out in our Statement of Christian Beliefs and Ethos. 

Applications will be reviewed upon receipt. 

We are recruiting for a Housing Advocate to join our team in Hertfordshire; the scope on this job involves….

Job Title: Housing Advocate

Location: Hertfordshire
Salary: £28,857.12 per annum
Contract type: Full-time, Fixed term (until 5 November 2026)

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Housing Advocate to support women and children who are impacted by domestic abuse. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.

As part of this role, you will be required to participate in an out-of-hours on call rota. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Closing date: 9.00am on 8 December 2025

Interview date: 15 December 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Save the Children UK: Telemarketing Strategy Lead

Ready to architect transformational change? Lead one of Save the Children’s most critical fundraising streams—Legacy, Acquisition, and Loyalty—and help secure the future of global children’s rights.

Role: Public Impact – Telemarketing Strategy Lead
Salary: c.£39,000–£42,900
Contract: Fixed-term (6-months, extension to perm on results), Full-time
Location: Remote-first
Deadline: Interviewing on a rolling basis

Save the Children UK is a global powerhouse working tirelessly to build a world where every child is thriving, heard, and valued. From emergency response in Gaza and Ukraine to tackling child poverty in the UK, we address the biggest challenges facing children with proven expertise and unwavering commitment.

Our Public Impact Group is reshaping how millions of people in the UK give, volunteer, and act for children. We're not just building a fundraising operation—we’re galvanising a modern movement that mobilises the nation to protect children’s rights and futures.

The Role

Working across Public Impact, this role focuses on sustainably increasing the quality and value of our telephone fundraising programme by continually testing, learning, and innovating—with safeguarding at its core.

You’ll support squads across Public Income and Engagement, collaborating within a multi-disciplinary team. Success in this role relies on building strong internal relationships and driving ambitious, measurable results.

You’ll bring a deep understanding of the telemarketing landscape to rigorously hold agency partners to account—asking the right questions, overseeing operations, and ensuring campaigns deliver against targets and KPIs. Your analytical insights will inform decisions at every level, turning data into strategic action.

Who We're Looking For

We value proven capability and expertise over long checklists. We’re seeking a results-focused, innovative, and adaptive leader who thrives in complexity and is motivated to apply their professional experience to achieve life-changing outcomes.

Experience 

• Telemarketing Leadership: Experience managing telemarketing delivery within a charity, or leading agency work for non-profit clients.
   

• Agency & Systems Knowledge: Strong understanding of the telemarketing landscape and agency models (e.g. Stratcom).
   

• Compliance: Knowledge of charity marketing regulation, with the ability to embed safeguarding and compliance practices.

Why Join Us?

Immediate Impact: Your expertise directly fuels a global movement for children’s rights, supporting life-changing work in emergencies and long-term programmes.

Supported Leadership: You’ll have the backing of a leadership team that truly understands fundraising, in a well-resourced environment where you can lead with confidence.

Purpose-Led Culture: Join an organisation committed to inclusion, integrity, and meaningful impact.

How to Apply

If this role has grabbed your attention, we’d love to hear from you.

Parkinson’s UK is the UK’s leading charity for people with Parkinson’s.  We're a growing organisation with 605 employees, 4000 volunteers and a projected income of £50m+. Our proud history dates back nearly 60 years, but now we’re on a mission to be fit for the future, ensuring we have the infrastructure, culture, and operating model to drive even more impact for people with Parkinson’s, both now and in the future. 

The Operations team plays a key role in driving that mission. Over the coming years we’ll be modernising our systems and processes to ensure they’re fit for now, as well as in the future. Much of this work is already underway, and we’re now ready to start our exciting new chapter.

We’ve been working to get ourselves in the best shape to deliver that progress over the next few years, and we’re now looking for ambitious, driven, and purpose-led people to join our team of ‘relentless doers’.  To hear more about these exciting new changes and how you can play your part in our story, click to hear from Ben Clarkson, Chief Finance and Operating Officer.

About the role

You’ll play a vital role in ensuring Parkinson's UK is compliant with regulatory standards, charity law, and data protection legislation,

You'll oversee the charity's Risk Management Framework and manage the internal audit contract and delivery plan. You will also support the Chief Finance and Operating Officer and work closely with the Company Secretary to ensure efficient governance and provide expert advice on compliance to support the charity's strategic development and growth. 

As the designated Data Protection Officer for Parkinson’s UK, this role will work with heads of department and the Executive Leadership Team to ensure that staff and volunteers are supported in how to comply with the legislation.

What you'll do

• Offer guidance on risk, governance, data protection, and compliance to Parkinson’s UK, enhancing awareness and developing a compliance culture across the organisation.

• Lead the Risk and Assurance team, including the governance support and compliance functions.

• Manage and improve the Data Protection and Information Governance environment, collaborating with technology teams to ensure infrastructure and tools are compliant, while staying updated on legal changes.

• Lead the internal audit function (outsourced)

• Lead the development of our Risk Management Framework, with clear definition of strategic and operational risks. Report to ELT and trustees on risk management. Ensure appropriate mitigations are in place, including appropriate insurance coverage.

What you'll bring

• Significant experience of advising on charity and data protection law. 

• Experience of advising on data protection in a fundraising charity context 

• Experience of working with regulators such as the ICO, Charity Commission, and Fundraising Regulator

• Experience of creating and implementing organisational policies 

• Experience of developing, implementing and managing a Risk Management Framework 

• Experience of engaging with internal audit providers on developing, delivery and completion of internal audit 

If this opportunity sounds like you, we’d love to hear from you! 

To apply, please submit a CV and a supporting statement that demonstrates how you meet the essential criteria (marked with an 'A') in the 'what you'll bring' section of the job description.

The in person/office attendance expectation for this role will be a minimum of 2 days per week.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

The Senior Supporter Care and Campaigns Manager leads how Action for Pulmonary Fibrosis inspires, engages and grows income from supporters overtime. This role ensures that campaign planning, donor insight and supporter journeys are methodically planned, purposeful and income driven. It brings together storytelling, data, stewardship and timing to retain supporters, create deeper connections with our audience and maximise giving.

The postholder will lead a proactive, organisationwide annual campaign calendar, driving alignment between fundraising and communications, and ensuring APF invites supporters into meaningful opportunities to give throughout the year.

The Role

What we're looking for

What's in it for you

This is an excellent opportunity to work in an organisation which has recently achieved gold accreditation from Investors in People in recognition of its work over the last few years focusing on being an employer of choice for people who want to make a difference.

You'll join an organisation with a reputation for excellence, commitment to EDI, development and wellbeing, and a culture of clarity, trust, and respect.

We offer hybrid working (2 days per week in our London office), a generous flexible benefits package, a positive working environment and the opportunity to develop your career within a professional organisation.

Please note: if you are an internal applicant, Pay Policy will apply.

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

About us 

A world class drama school and educational charity, LAMDA – the London Academy of Music & Dramatic Art – delivers exceptional vocational training in the performing arts. LAMDA’s core aim is to train and develop the best artists regardless of social or financial background. The Academy is at an exciting time in its evolution, paving the way for drama school training in the 21st century and developing multi-skilled creative artists and technicians. In order to ensure that its work is accessible to all, LAMDA is passionately committed to widening participation and operates a robust scholarship scheme, awarding significant support to one in five full-time students each year.

About the role

We are seeking a detail-oriented and proactive Finance Officer for purchases and payments to join our finance team. This role will involve managing automated payment runs, ensuring data integrity, and performing key reconciliations. The successful candidate will have strong experience in high-volume Accounts Payable, along with the ability to analyse payment data for process improvements and cost-saving opportunities.

Contract and hours: Permanent, full-time (35 hours per week).

For further details about the role, please see the job description below.

Application process

We want you to have the opportunity to really tell us about yourself and explain to us why this opportunity is right for you. All applications will be judged on content, not on format.

To apply, please provide:

• A covering letter to tell us a little about yourself and why this position interests you
• Tell us what experience, knowledge and skills you have that meet the person specification outlined in the job description, include any practical examples that you may have
• CV
• Completed Equality and Diversity monitoring form

To be considered for this role, please send the above information by email to the HR Department.

Closing date: 5pm on Wednesday 10th December 2025.

Interviews will be held on 15th December 2025.

Equality, diversity and inclusion are essential values at LAMDA and we are committed to promoting equality of opportunity for all staff and job applicants. We aim to have a diverse and inclusive workforce and value the benefits that a diverse workforce can bring to the Academy. We welcome applications from the Global majority, those with disabilities and from other under -represented groups. we are happy to provide recruitment information in accessible formats and a provision to accept applications in alternative formats.

As a Disability Confident Committed Employer, we are committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations.

LAMDA is committed to safeguarding and protecting the children and adults that use our services and expects all employees and contractors to share this commitment. All LAMDA posts are subject to a safer recruitment process, including background checks and the disclosure of criminal records where applicable. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across all of our activities and services.

Registered Charity No: 312821.

Are you a self-sufficient, organised, and highly enthusiastic individual with a high level of numeracy, attention to detail and technical IT skills? If so, join Shelter as a Finance Systems Assistant and you could soon be playing an integral role within our Finance Systems team.

About the role

This is a wide-ranging role requiring a postholder who can provide 1st and some 2nd line system advice, training, and troubleshooting across the procurement, accounting, common, and expenses modules of Unit4 ERP — Shelter’s financial system. The postholder will also be involved in system administration and managing user permissions for Unit4 FP&A (FABPS), Shelter’s budgeting system. Some testing and communications support on small process improvements or implementations across finance systems may also be required, including work on one of our key integrations with the HR system.

Role specifics

You’ll bring strong numeracy, attention to detail and solid technical IT skills, along with experience supporting customers to agreed SLAs, ideally through a helpdesk. You’ll be confident diagnosing and resolving problems, and able to communicate clearly in both writing and speech, adapting your style for different audiences. Familiarity with accounting software such as Unit4/Agresso is a bonus, as is knowledge of SQL. You should be comfortable using Microsoft Teams, Excel, Word and Outlook, and be organised, self-sufficient, and enthusiastic.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

This role sits within the Finance Systems team, a mostly home-based team. We support and improve Shelter’s financial information systems, helping to make sure that our financial processes are efficient, easy to use, and well controlled.

Any applications submitted without a supporting statement will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

TAG Youth Club, an award-winning charity and a youth club open to children, young people and young adults, whatever their disability. We work hard to accommodate anyone who wants to join and particularly those who have restricted opportunities elsewhere.  We respond to the needs of the communities we serve and cater for those between the ages of 8 – 25 years. 

TAG started almost 25 years ago, as a group of parents who got together to create an inclusive space for their disabled young people to socialise.  From those humble beginnings TAG has now grown to over 250 members and supports over 750 family members.

The club now makes many activities available to young disabled people that would not ordinarily be available to them (such as climbing, skiing, archery, parkour, scootering and skateboarding). Our activities provide members with opportunities to meet new people, make friends, learn social and life skills, and to thrive and grow in confidence and independence.

This exciting new role has been created to support the CEO and Head of Operations, providing administrative support in a wide variety of areas including finance, fundraising, office systems and management, premises, promotion, marketing and communications.  A detailed job description is attached to the bottom of this job ad.  The successful applicant will have experience of business management, fundraising and finance and most importantly, the enthusiasm and the ability to work flexibly with good organizational and communication skills .

Panathlon Operations Manager

Organisation: Panathlon Challenge (Panathlon Foundation)

Location: UK (Office in Stansted/Essex) – hybrid working possible (office, events, travel)

Contract: Full-time, permanent

Reporting to: Chief Operating Officer

Responsible for: Operations team, logistics, event delivery, supplier management, health & safety, systems/processes

About Panathlon Challenge

Panathlon is a registered charity (no. 1072638) providing sporting and volunteering opportunities for young people with disabilities and special educational needs across England and Wales.  The charity delivers over 1,000 external events each year and engages thousands of young leaders to officiate and support its programmes. 

Role Purpose

The Operations Manager will ensure the smooth and efficient delivery of Panathlon’s programmes and events by leading the operations function, managing resources, systems, logistics and suppliers, and ensuring high standards of health & safety, compliance, and participant experience. This role is pivotal in enabling Panathlon to scale its impact, maintain operational excellence and deliver a safe, inclusive sporting experience for children and young people with SEND.

Key Responsibilities

• Lead and manage the day-to-day operations team across event delivery, logistics, venues, equipment, and staffing.

• Oversee the planning, scheduling and execution of events across the UK (both on-site and virtual/hybrid), ensuring budgets, timetables and quality standards are met.

• Develop, implement and maintain operational systems, processes and best practices (e.g., venue booking, transport, catering, equipment hire, staff/volunteer deployment).

• Manage and develop relationships with suppliers, venues, contractors, and third-party service providers.

• Lead on health & safety, safeguarding, risk assessment and compliance for all events and operations (ensuring that the programme is safe, inclusive and meets regulatory standards).

• Work closely with the COO, Event Managers, Finance, Communications, and Fundraising teams to ensure operational alignment with strategy, budgetary constraints and organisational priorities.

• Monitor operational performance, generate metrics/insights (e.g., number of events, participant satisfaction, cost per event, incident reports) and produce reports for senior leadership and trustees.

• Drive continuous improvement: review and refine operations post-event, incorporate stakeholder feedback (schools, participants, young leaders) and introduce efficiencies to enable growth.

• Support the training, development and deployment of young leaders and volunteers involved in Panathlon events.

• Be prepared for travel across the UK, occasional out-of-hours work (event weekends, evenings) and hands-on problem-solving on event days.

Person Specification

Essential skills & experience:

• Proven experience in operations, logistics or event delivery (ideally in the sport, education or charity sectors).

• Strong project planning and organisational skills, able to manage multiple events/streams concurrently.

• Experience of managing budgets, suppliers and operational contracts.

• Excellent communication and stakeholder management skills (working with schools, venues, volunteers, regional teams).

• Strong understanding of health & safety, safeguarding, risk management in events or youth/volunteer settings.

• Ability to analyse operational data, generate insights and drive improvements.

• Ability to travel and to work flexibly (including some weekends/evenings when needed).

Desirable skills & experience:

• Experience working with young people with disabilities or in inclusive sport programmes.

• Commitment to inclusion, equity and the social model of disability (working with children/young people with SEND).

• Experience in virtual or hybrid event formats.

• Familiarity with volunteer management and young-leader programmes.

• Experience working in a charity/third sector environment.

Terms & Benefits

• Salary: £40,000

• Holiday entitlement: 25 days + bank holidays

• A chance to deliver meaningful impact and work with a passionate team across the UK

To enable, enrich and support the mission and ministry strategy of the Forest Circuit by: -

·Supporting the Operations Manager in managing the day-to-day finances of the Forest Circuit

·Providing financial management support to the Forest Circuit trustees (and/or their appointed treasurer) to enable the trustees to govern the Forest Circuit’s finances effectively