Jobs in Kings langley

We're looking for a kind, compassionate and resilient Head of Risk and Assurance located at our Head Office in Islington.

£60,000.00 - £65,000.00 (depending on experience) per annum, working 35 hours per week.

Want to feel in control of your career? You'll feel at home here.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Working with the senior leadership team, Board and CEO office functions to ensure that the organisation has a high standard of compliance with regulatory and legal frameworks, risk management and assurance. This role will also deputise for the Director of Governance and Assurance and Company Secretary.

What you'll do:

1. Manage and develop, as appropriate, systems for identifying, checking and demonstrating effective controls and compliance with all legal and regulatory responsibilities relating to the governance and management of Look Ahead's services, including health and safety, data protection and security, and financial and regulatory reporting.
2. Be Look Ahead's expert on compliance and business assurance, working collaboratively with Directors and Senior Managers to provide support and advice.
3. Keep up to date with legislative, regulatory, and best practice requirements and changes, assessing the risks and potential impact on Look Ahead and advising staff and Board members as appropriate.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

• Positive and proactive approach with a friendly, flexible and approachable manner.
• Diplomatic and works co-operatively with others to get things done, willingly giving help and advice to colleagues

What you'll bring:

Essential:

• Educated to degree level
• Good knowledge of compliance and business assurance processes

Knowledge and Skills

• Demonstrable experience of advising senior leaders and non-executive directors within a regulated environment
• Knowledge of the housing sector and its statutory and regulatory environment
• Experience of embedding risk management frameworks, driving cultural change, managing or working with a risk and assurance function

Experience

• Compliance and business assurance, or related experience such as business improvement, internal audit or legal
• Experience of working in a regulated environment

About us:

We have a strong social purpose and we live and work by our values

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Music24 is looking for an organised, adaptable Operations Support Officer to help keep our charity running smoothly day to day. You’ll be central to our admin, referral processes, and financial administration—plus light communications and event support.

• Hours: Full-time (35 hours/week)
• Location: Hybrid – minimum 1 day/week in our Luton office
• Reporting to: Operations Manager
• Key areas: admin & operations support, referral system support, bookkeeping/finance admin, stakeholder/event admin

We’d love to hear from you if you have: experience in admin/operations support, basic bookkeeping/finance admin, strong organisation and attention to detail, and confident communication. If you like a varied workload, please apply - we need you! 

Role purpose
The Operations Support Officer is a central support role responsible for the smooth day-to-day running of Music24. The role combines administrative coordination, bookkeeping support, and operational assistance, alongside light communications and event support. You will be a key point of contact for enquiries and referral process, maintaining accurate systems and records; you'll assist with bookkeeping activities, processing invoices and payments; and contribute to our internal and external communications through our social media platforms and website. You will also support a handful of events that the charity runs per year - activites include researching and booking venues, commuications and promotion of events, scheduling volunteers.

Key responsibilities

• Provide day-to-day administrative and operational support across the charity.
• Act as a first point of contact for enquiries via phone, email and online channels.
• Support and maintain our referral system and organised digital filing.
• Assist with scheduling, logistics and general operational coordination.
• Process invoices, expenses and financial records accurately; support basic reporting preparation.
• Manage Gift Aid processing via our database; record and track income and expenditure.
• Support counting and banking of cash payments (in line with protocols).
• Assist with preparing and scheduling social media or website updates (as directed).
• Provide administrative support for small events, meetings and community activities, including partner follow-up and record-keeping.

Essential skills & experience

• Experience in an administrative or operations support role.
• Basic bookkeeping or financial administration experience.
• Strong organisational and time management skills, with high attention to detail.
• Confident written and verbal communication skills.
• Ability to manage multiple tasks and priorities.
• Good proficiency with office software and digital systems.

Combine your financial expertise with real-world impact by joining Parkinson’s Europe (PE) as our Senior Finance Manager. We’re seeking a proactive professional with heart and passion to safeguard our financial health and empower the Parkinson’s community across Europe, offering a role with significant autonomy and clear room for professional growth within our evolving organisation.

Job specification

Location: Remote working (but note that occasional travel – to attend quarterly team meetings in the UK and other ad hoc meetings/conferences – is required)

Salary: £17,200 – £20,000 per annum, dependent on experience (£43,000 – £50,000 FTE).

Annual leave: 13.5 days per annum (inclusive of pro-rata statutory bank holidays, based on a full-time equivalent of 25 days). 

Contract: This is a permanent, employed role

Responsible to: Director General

Collaboration with: Operations Director and Partnerships Director, plus the wider team

Job description

Main purpose of role

To oversee the charity’s financial management, ensuring accurate reporting, effective budgeting and robust controls. The Senior Finance Manager provides insight to support strategic decision-making, maintains compliance with statutory and regulatory requirements, and manages day-to-day finance operations to safeguard the organisation’s financial health.

In addition, as part of a small team, the Senior Finance Manager provides light-touch HR support to assist with processes – such as appraisals, payroll and staff records — helping to ensure smooth operations in the absence of a dedicated HR function.

Key tasks – finance

• Ensure accurate recording of information of various funding (industry, donations, memberships etc), spending, banking 

• Manual bookkeeping and liaising with Accountants in the UK and in Belgium to ensure data is uploaded correctly to Sage (or similar software) 

• Monthly month end checks on Sage and accurate nominal coding, working with PE’s appointed accountants 

• Raise invoices and credit control

• Accounts payable & expenses process including employee and freelance pay

• Managing all aspects regarding employee pay – working with PE’s appointed payroll agent, pension provider and insurance broker

• Year-end work – including checks and liaising with PE’s appointed accountants

• Charity Commission – completion of annual return

• Donations – check and manage paypal and other donation platforms accordingly

• Management of all PE bank accounts and all aspects regarding bank matters – i.e unknown payments, bank applications for new card holders, transaction queries etc

• Financial reviews with Director General and Operations Director, and to provide accurate information in regards to forecasting, funding, spending, general P&L and other financial matters

• Perform monthly cash-flow forecasting to ensure the 4-month reserve policy is maintained at all times

• Annual budgeting

• Liaising with Treasurer, dealing with any queries he/she may have; assist with AGM reporting 

• Join Board/AGM meetings as required, and deal with any finance-related queries the Board members may have

• Keeping abreast of UK national regulatory and budgetary developments

Key tasks – HR and other

• Support and liaise with the Operations Director and Partnerships Director with all treatment industry/funding agreements 

• Maintain the organisation’s Contract Register, ensuring all agreements (i.e., treatment iindustry partnerships) are tracked for payment milestones

• Keeping and maintaining employee/freelance agreements up to date 

• Holiday and sickness tracking

• Liaise and support the Operations Director with regards to various policies (i.e expenses, bereavement)

• Supporting the Director General and Operations Director with the appraisal process

Person specification

Essential skills and experience

• Minimum five years’ professional experience in an accounting or finance role, supported by a relevant accounting qualification or significant demonstrable experience. Prior experience within the charity or not-for-profit sector is highly desirable. Experience or comfort managing cross-border EU-UK financial complexities is a plus.

• Experience of preparing management accounts, budgets, forecasts and year-end reporting

• An understanding of charity finance requirements (e.g. charity accounting, Charity Commission obligations)

• Proficiency in accounting software (Sage or similar) and MS Office (especially Excel) 

• Experience of basic HR processes (e.g. recruitment, contracts, record-keeping, employee/er taxes and pension obligations)

• Understanding of payroll administration 

• Ability to interpret and explain financial information to non-finance colleagues and Board directors

• Strong organisational skills with the ability to manage multiple priorities

• High level of accuracy, attention to detail and integrity

• Excellent communication and interpersonal skills, with a collaborative approach

Personal qualities

• Commitment to the values and mission of the charity

• A proactive, hands-on approach suited to a small organisation

• Ability to work independently and take initiative

• Flexibility and willingness to adapt to changing needs

• Discretion and respect for confidentiality

Application process 

To apply for this role, please submit your CV and a cover letter outlining your suitability via the CharityJob portal. The deadline is officially 27 May; however, please note that applications will be reviewed on a rolling basis, and we reserve the right to begin the interview process or close the vacancy early if a suitable candidate is found. Therefore, early applications are strongly encouraged.

Parkinson's Europe is an inclusive employer committed to diversity, equity and inclusion. We use an anonymous recruitment process to prevent unconscious bias, and welcome applications from all qualified candidates, regardless of age, disability, gender identity or expression, race, religion, sexual orientation, or any other characteristic. We believe that a diverse team enriches our work and strengthens our ability to serve the entire Parkinson's community across Europe. Please let us know if you have any accessibility requirements we can provide to support you during the application process. 

We are pleased to invite applications for the following opportunity:
Borough Service Manager - Ealing
Hours: 37.5 hours per week (Saturday and Sunday mandatory)
Salary: £33,845 p.a.
A rare opportunity to join a unique service user charity working with individuals who have, or have had substance use issues, Build on Belief is looking for a Borough Service Manager to run the 7 days a week service in Southall and the weekend service in Acton.
We are particularly interested in recruiting someone who has direct working or lived experience of substance use problems.
Closing date: Wednesday, 13th May 2026

JOB DESCRIPTION: BOROUGH SERVICE MANAGER
TITLE: Borough Service Manager - Ealing
SALARY: £33,845 p.a.
HOURS: 37.5 hours per week (Saturday and Sunday mandatory)
BASED AT: Southall and Acton – Ealing Borough
REPORTS TO: Operations Manager
JOB PURPOSE: To manage and develop the Weekend Social Club on behalf of the organisation within the agreed business plan.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES:
1.Running a Service
The Borough Service Manager is responsible for ensuring that the running of a service is done in line with Build on Belief mission to offer a place where clients users and volunteers can get on-going peer support from others with similar experiences through a range of activities, in line with Build on Belief Core Values and abiding by the Policies and Procedures of Build on Belief and the Build on Belief Standards of Practice and Operational Guidelines (hereafter referred to as SOPOG).
2. Staff Management
The Borough Service Manager will be responsible for a small team and will be in charge of ensuring that their Service Support Workers, Team Leaders, Facilitators and Volunteers work within the Policies and Procedures applicable to them and the SOPOG.
They will be responsible for the supervision of their Service Support Workers and the Team Leaders. The remaining volunteers will be supervised by Build on Belief Service Support Workers.
The Borough Service Manager will be accountable for ensuring their Service Support Workers complete accurate timesheets, comply with the Annual Leave policy, report absence, and keep accurate financial records and petty cash and supervise volunteers in accordance with the SOPOG.
The Borough Service Manager will support the Service Support Workers in ensuring that all required reporting and paperwork is submitted on time and to acceptable levels of competency.
3. Finance
The Borough Service Manager is responsible for all financial accounting and reporting related to the day to day running of their service in accordance with the SOPOG.
The Borough Service Manager will be accountable for all petty cash activities in the service centre ensuring the following:
• All financial matter relating to petty cash and vouchers are undertaken in line with the guidelines set down in the SOPOG.
• For the reporting of all financial matters to the Chief Operating Officer within the timelines set down in the SOPOG.
• For accurate and immediate reporting of any financial irregularities to the Chief Operating Officer within 24 hours of them coming to notice.
4. Training
While the in-house training programme will still be delivered centrally, or on-line the Borough Service Manager is accountable for ensuring that they, and/or their Service Support Workers deliver the following workshops to their volunteer teams three times per calendar year:
• Boundaries and Confidentiality
• Safeguarding
• Communication Skills
• Dealing with Difficult Behaviour
• Diversity & Discrimination
5. BoB Policies and Procedures
As per their contract of employment, Borough Service Managers are responsible for abiding by all Build on Belief Policies and Procedures and to make sure Service Support Workers and Volunteers also comply with the policies that are applicable to them. This includes the Standards of Practice and Operating Guidelines.
In addition to compliance with the Serious Incident Policy, all Team Leaders and Service Support Workers are responsible for reporting all incidents occurring in their service as detailed below. The Borough Service Manager is accountable for ensuring the guidelines below are adhered to without exception.
6. Incident Reporting
The Borough Service Manager will be responsible for ensuring Incident Reporting is done within both the guidelines and timelines set out in the SOPOG.
•All incidents, including those that may be considered minor, persistent, and abusive language being and example, will be reported in writing within 24 hours of their occurrence.
•Incidents that take place on-line or through other digital activity will also be reported in writing within 24 hours.
•Incidents will be recorded on the Build on Belief incident report form and sent to the Chief Executive. They will be password protected.
•It is expected that the Chief Executive will be notified by telephone of serious incidents on the day of their occurrence. When the Chief Executive is unavailable, through sickness or annual leave, it is expected that the incident will be reported by telephone to the Head of Services.
•Where applicable, incidents will be uploaded onto Datix within 24 hours of their occurrence.
•Any incident that results in an individual being excluded from a service, however short a period, will be considered an incident and must be reported in writing within 24 hours of its occurrence. It should be noted; there are no exceptions to the above.
7. Relationship Management
The Borough Service Manager will be accountable to work in partnership with the service providers ensuring an effective and constructive relationship with them as well as engagement with the local community, in compliance with the SOPOG rules and the Code of Conduct making sure all issues and incidents are reported to the Chief Executive.
8. General
•To promote and represent the BoB Social Club to service users and service professionals in the Borough, ensuring access to any service user who might benefit from the project.
•To ensure the services provided by the Social Club are run in a safe, supportive, and non-discriminatory fashion in line with Build on Belief Core Values and abiding by the Policies and Procedures of Build on Belief and the Build on Belief Standards of Practice and Operational Guidelines.
•To ensure the Social Club meets the needs of the service user community in the Borough, and to carry out development work to the service when necessary.
•To ensure the Service Support Workers, Team Leaders, Facilitators and Volunteer work within the Policies and Procedures applicable to them and the SOPOG, and receive supervision as detailed in those policies.
•To ensure that incidents are dealt with effectively and within the guidelines set down in the Policies and Procedures and SOPOG, and that all such incidents are reported in writing as detailed in those policies.
•To work with the Operations Manager regarding the development of the weekend service and the management of volunteers.
•To record statistical data relating to service users attending the Social Club and submit monthly reports to the Operations Manager. To provide end of year statistical reports and analysis of said data, working with the Operations Manager.
•To promote Social Club services and events to service users and service professionals within the Borough in conjunction with the other Managers of BoB services.
•To work with other members of staff to ensure the service is run in line with the Standards of Practice and Operational Guidelines for the charity.
•To attend Build on Belief Management Committee Meeting in the role Borough Service Manager, and other such meetings as may be deemed necessary, and to work within those meetings for the best interests of the Social Club and the local partnership.
•To prepare for and attend monthly supervision session with the Operations Manager.
•To abide by all the policies and procedures of Build on Belief as given to you at the start of your contract with the organisation.

NOTE WELL: This job specification covers the basic aspects of the post only and is subject to change upon the instruction of the Chief Executive Officer and if necessary, the Board of Trustees.
This post is subject to a Disclosure & Barring Service check at an enhanced level and the right to work in the UK.

PERSON SPECIFICATION CRITERIA
Required Experience
Experience of working with service users and/or volunteers in the substance misuse treatment and recovery field or those with complex needs.
Knowledge and Skills
Proven people management skills (i.e.: motivate, engage, supervise a team to improve the service delivery.)
Knowledge of the range of services and activities available and necessary to improve the quality of life for people who have substance use issues, eligibility criteria and practical ways to develop recovery capital.
Demonstratable skills and ability to establish and maintain effective working relationships with a range of partners within both the statutory and voluntary sectors.
Excellent verbal and written communication skills, with a focus on record keeping, monitoring, case supervision, and report writing.
Good computer skills in the use of Word, Excel and Power-point.
Personal qualities:
The ability to maintain safe professional boundaries with professionals, colleagues, and volunteers/service users at all times.
Demonstrable ability to work under pressure, adapt to changing environments and to balance competing demands.
Employ a flexible, empathetic, and non-judgmental attitude towards those with substance use issues.
Empathy with staff and volunteers who themselves may well be in treatment/recovery (lived experience of addiction or dependency is not essential but would be valued.)
Build on Belief, 2026

Salary: £49,217
Contract: 18-month FTC
Location: London Hybrid
Closing date: 5^th May
Benefits:  Hybrid working, 25 days annual leave (bank holidays) increasing one day each year up to 33 days, up to 10% pension contribution, enhanced maternity/paternity/adoption leave

We are thrilled to be looking for an Individual Giving Manager to join the amazing team at Imperial Health Charity on an 18-month FTC. This is an exciting opportunity to build and shape a growing Individual Giving programme, taking ownership of face?to?face fundraising, direct marketing, and supporter journeys to deliver sustainable unrestricted income.

As Individual Giving Manager, you will lead the development and delivery of a multi?channel Individual Giving programme, manage all aspects of face?to?face fundraising, work closely with external agencies and internal stakeholders, and use insight and testing to continuously improve performance.  This is a newly created role, offering the chance to put plans into action, embed best practice and make a tangible impact from day one.

To be successful as the Individual Giving Manager you will need:

• Demonstrable experience in Individual Giving fundraising within the charity sector, including managing face?to?face fundraising programmes
• Proven track record of planning and delivering successful multi?channel fundraising campaigns, managing budgets and meeting income targets
• Experience managing agencies and suppliers, with a strong understanding of fundraising compliance, regulation and best practice

If you would like to discuss this role with us please contact us and quote the reference 2949JP.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.

 

Corporate Partnerships Lead - Focussing on New Business
St John Ambulance
1 day a month in the London office (minimum, but more up to you), plus meetings with partners
Salary: £51,000 to £55,000

St John Ambulance is entering an exciting new phase, with corporate partnerships at the heart of our growth strategy. This is a newly created leadership role with a clear focus on new business and the ambition to grow significant, long-term voluntary income.

We are looking for someone who genuinely enjoys winning new partnerships. This is a hands-on role where you will lead from the front, build a strong pipeline, develop compelling propositions and secure high-value, multi-year corporate partnerships that deliver real impact.

What you will do

• Drive new business activity and build a robust, proactive corporate pipeline
• Lead, support and develop a team of three partnership fundraisers
• Create and deliver strong, commercially focused partnership propositions
• Secure and grow six-figure and multi-year partnerships
• Work across the organisation to unlock opportunities and maximise value
• Balance excellent stewardship with a clear priority on growth

What we are looking for

• A strong record of winning new corporate partnerships
• Confidence operating at senior level internally and externally
• Commercial curiosity, resilience and the ability to spot opportunity
• Someone who can put process in place and adapt it as things change

Why join us
You will have the freedom to shape this role, influence strategy and help grow a corporate partnerships portfolio with significant headroom. You will be trusted, supported and encouraged to bring energy, ideas and ambition to the role, while contributing to our mission to put the power of first aid into everybody’s hands.

Hybrid working with regular external meetings and a minimum of one day a month in the London office, very open to more often if you would like.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Our Vacancy

Advice & Wellbeing Specialist - Make a real difference every day.

We’re looking for an Advice & Wellbeing Specialist to provide high-quality, holistic support to residents, helping them sustain tenancies and improve their wellbeing. This is a 12‑month secondment/fixed term contract covering North West London and is a community‑based role. You will need to feel confident and comfortable visiting residents in their homes, with one day per week based in an office.

Your typical day could start by working with residents in their homes and neighbourhoods to understand their immediate needs. Later, you might deliver advice and wellbeing support in a community wellbeing hub before engaging with external stakeholders to build a strong network of support for our residents.

As an Advice & Wellbeing Specialist, you’ll deliver proactive and trauma-informed support tailored to residents’ needs. You’ll work closely with them to understand wellbeing concerns and agree an action plan to enable them to sustain their tenancies and feel connected to their community. You’ll empower residents through positive engagement, helping them develop skills and resilience to lead independent and fulfilled lives.

Your key responsibilities

You’ll deliver personalised, trauma-informed advice and wellbeing support in the community, taking a holistic approach to tenancy, health, and social needs. You’ll manage safeguarding cases with care, build strong relationships with internal teams like Neighbourhood Managers, Financial Inclusion, and Repairs, and collaborate with external partners such as local authorities, mental health services, and advice agencies. Alongside this, you’ll support wellbeing hubs and community events, keep accurate records, manage cases effectively, and use CRM systems to track and report outcomes.

About you

• Experience delivering a range of advice and wellbeing advocacy in outreach, face-to-face settings.
• Extensive experience managing a large and varied caseload.
• Highly organised, able to prioritise effectively.
• Self-motivated, resilient, with a successful track record of engaging and supporting people in vulnerable and complex circumstances.
• Backgrounds may include: social services, family support, drug & alcohol services, Citizens Advice, homelessness charities.
• Awareness of the client group and ability to work empathetically.
• Confident using IT systems and collaborating with partners.
• Excellent written and verbal communication skills.
• Ability to travel across London (licence helpful but not essential).
• Qualifications in advice, wellbeing, or related fields (e.g., counselling, coaching, welfare rights).
• Committed to our values: Be kind, Do the right thing, Keep our promises, Get things done, Do what you say you’re going to do.

Why join us?

You’ll be part of a team that’s committed to making a real difference. We work simply, safely and smartly, always putting our customers first. We support each other, learn together, and celebrate success. We believe in creating a workplace where everyone feels supported, included, and empowered.

Here’s what you’ll get when you join us:

• Flexible and hybrid working
• 30 days' annual leave, plus bank holidays
• Up to 10% pension contribution, matched 1:1
• Two additional paid volunteering days each year
• Flexible benefits scheme, including options for healthcare, dental care, and more

What to expect from our recruitment process

We’re committed to a fair, inclusive, and transparent recruitment process.

Closing date: 10 May 2026

Interviews/assessment will be held in person on the 26 May at our offices in Waterloo.  

Please read before you apply

• You must have the right to work in the UK; we are unable to provide visa sponsorship.
• We reserve the right to close this advert early if we receive a high volume of suitable applications.
• This role will require an Enhanced DBS check.
• Travel will mainly be across London using public or own transport.

If you’re a proactive, values-led professional who thrives on building relationships, solving problems creatively, and delivering results for residents, we’d love to hear from you. You’ll need experience delivering advice and wellbeing support in outreach settings, managing complex caseloads, and working confidently with partners. Strong communication skills, resilience, and the ability to support vulnerable people are essential, along with a commitment to our values.

Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for the Advice & Wellbeing Specialist role.

Colleagues who are at risk of redundancy need to state this on their application as they will be given priority consideration above other applicants.

Please note, if you are currently on legacy Aldwyck or legacy Catalyst Terms & Conditions, and are successful in your application, you will automatically be transferred to the new Peabody Terms & Conditions. Additionally, if you move to a Peabody role on a secondment basis, your Terms & Conditions will not change.

 Fundraising Executive

YES deliver mental health and wellbeing support to children and young people in the Wycombe area.  This includes counselling, mentoring and sexual health support.

YES believes that all young people should have access to the mental health support they need, whenever they need it.

To enable this, we provide a range of early-intervention mental health support and wellbeing services for young people. All of our services are free and easy to access, and are open to any young people living, working, or studying, in High Wycombe and the surrounding areas.

We strive to consistently deliver services which are:

• Non-judgemental, supportive and empowering

• Professional, independent and confidential

• Inclusive and accessible

We are seeking a dynamic Fundraising Executive to lead on securing income from trusts and foundations. In this pivotal role, you will identify funding opportunities, craft compelling and persuasive applications, and build strong, lasting relationships with funders.

You will also play a key role in supporting wider fundraising activity, including developing corporate partnerships and exploring diverse income streams. Working closely with an experienced and supportive CEO, you will help drive the organisation’s long-term sustainability and growth.

Our organisation benefits from fantastic local support and is highly valued by the young people we serve. We are committed to sustaining our therapeutic services while expanding and diversifying our offer — including social groups for LGBTQ+ young people and mentoring programmes.

With the energy of a new CEO and a clear strategic plan, we are focused on delivering high-quality early intervention that nurtures and empowers young people to reach their full potential.

If you are an experienced fundraiser with a passion for making a meaningful difference, we would love to hear from you. Flexible work options.

 #Fundraising Executive # Fundraising #Fundraising activities #Corporate Fundraising 

Charity People is delighted to be partnering with The Justice Together Initiative to recruit an Influencing and Grants Manager.

The Justice Together Initiative was launched in 2020 with a decade-long vision that people who use the UK immigration system can access justice fairly and equally, enabling them to get on with their lives. It is a unique and ambitious collaboration of several funder partners who have pooled more than £15 million of new funding to strategically invest in legal advice, strengthen immigration sector organisations over the long term, and local and national influencing to support the lawful and fair functioning of immigration, nationality, and asylum processes. It is hosted by Justice Collaborations which is an independent charity and wholly owned subsidiary of LEF.

As Influencing and Grants Manager you will work with colleagues, funder partners, sector experts and directly affected communities to lead the implementation of Justice Together's influencing strategy.

Primarily an influencing role, the postholder will also be responsible for managing a small number of influencing grants and will work closely with the Grants Manager and Grant Partner Community Manager to ensure that the process for grant renewals runs smoothly.

Contract: Permanent position, offered on either a full-time (35 hours) or part-time (28 hours) per week basis
Salary: £45,000 per annum full-time salary (£36,000 pro rata for four days per week)
Location: Hybrid role between home and London office, with one day per week in the London office
Closing date for applications: 9am on Friday 15th May
Interviews: First stage interviews will be held remotely week commencing 25th May, with potential for second round interviews week commencing 1st June

Justice Together has entered a new phase and is investing in influencing work to harness the organisation's partnerships, expertise, information and connections, both as a funder collaboration but also alongside grant partners and directly affected communities. This coupled with a change in government presents new opportunities to influence change in the way immigration advice is funded and delivered, and the broader functioning of the immigration system and how people access justice.

This is an exciting role, which offers the opportunity to work with a wide variety of stakeholders to develop and implement Justice Together's influencing strategy

Core responsibilities within the role will be as follows:

• Work with colleagues, funder partners, sector experts and directly affected communities to lead the implementation of Justice Together's influencing strategy
• Lead the day-to-day delivery of Justice Together's influencing work, identifying opportunities to shape policy, public debate and practice
• Build and maintain relationships with key external stakeholders including parliamentarians, policymakers, sector bodies, campaigners and funders
• Monitor political, policy and sector developments relevant to migration, racial justice, access to justice and the advice sector, and advise colleagues on emerging opportunities and risks
• Coordinate responses to consultations, policy developments, parliamentary opportunities and external calls for evidence
• Manage consultants or external specialists engaged to support influencing activity
• Convene and facilitate meetings, briefings and events with grant partners, funders and other stakeholders to support shared influencing priorities
• Work with colleagues and partners to capture learning from influencing activity and use this to strengthen future work
• Manage a small caseload of grants, building positive and constructive relationships with grant partners
• Work closely with the Grants Manager and colleagues on grant renewals, recommendations and decision-making processes including preparation of papers and summaries for the Grants Committee and other internal decision-making meetings
• Contribute to the ongoing development of Justice Together's strategy, priorities and ways of working

We would love to see applications from candidates with the following skills and experience, and are interested in examples of your skills and experience from voluntary as well as paid work.

• Experience of delivering influencing, policy or campaigning work that has contributed to positive change
• Experience of building relationships with policymakers, funders, community organisations or other external stakeholders
• Experience of managing grants, partnerships, programmes or equivalent relationships
• Understanding of the UK migration, racial justice, legal aid or advice sectors (or comparable social justice fields)
• Experience of coordinating projects with multiple stakeholders and competing priorities
• Strong written communication skills, including drafting briefings, reports or external communications
• Commitment to Justice Together's values and mission
• Strong interpersonal skills with the ability to build trust across different groups
• Able to work collaboratively while also managing your own workload independently
• Good judgement, political awareness and sensitivity when handling relationships and external issues
• Organised, proactive and able to manage multiple priorities
• Willingness to learn, adapt and work in a fast-changing environment

We're particularly interested to receive applications from candidates who have the below, although this is not essential:

• Lived experience of the UK immigration system

If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
In the same way, Justice Together is committed to making recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you have any access requirements or would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please let Alice Wood know.
As part of the Disability Confident Scheme, we guarantee to interview all applicants with a disability (as defined in the Equality Act 2010) who meet the minimum requirements of the person specification.

30 hours per week / £30,150 per annum pro rata / fixed term until 31 March 2028 / working four days a week, working pattern to be discussed at interview.

The role involves frequent travel across Surrey to schools and joining colleagues at key meetings, with occasional travel further afield. Therefore, a full UK driving licence and access to a car are essential.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

YMCA WiSE (What is Sexual Exploitation) is our specialist project supporting children and young people across Sussex and Surrey who are affected by, or at risk of, exploitation. Through education, awareness‑raising and empowerment, we help young people understand healthy relationships, recognise harmful behaviours, and build safety and resilience.

Unlike statutory services, WiSE has a youth focussed offer that is voluntary to engage in. Our team understand young people, lived experience and trauma, and how this shapes their understanding of the world.

We have an exciting opportunity to join the WiSE team as an Early Intervention CSE Worker. In this role, you will deliver preventative and early intervention work across Surrey, supporting young people, schools, and professional networks to recognise and respond to the risks of sexual exploitation and harmful sexual behaviours.

Key responsibilities are:

• Deliver a programme of targeted group sessions aimed at preventing sexual exploitation and addressing emerging harmful sexual behaviours (complementing the universal and enhanced RSE offer delivered by the Sex Ed Forum).
• Build professional relationships with Surrey education providers, arranging and delivering group sessions across a range of settings.
• Maintain accurate case notes and monitoring data, contributing to timely reporting for the service and funders.
• Work collaboratively with key partners including Children’s Services, Public Health, Police, LSCB, the Sex Ed Forum, and Community Safety teams.
• Support the development and delivery of awareness‑raising campaigns targeting young people, parents and carers, professionals, and the wider community.
• Work closely with WiSE staff and wider professionals to identify young people at higher risk and refer them to WiSE project workers for specialist intervention.

We recognise the emotional weight of this work and prioritise a reflective, supportive environment for all team members. To ensure you feel supported and able to deliver high‑quality practice, you will receive regular line management supervision focused on wellbeing and supportive weekly team meetings.

If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we’re looking for.

Qualifications, experience and knowledge:

• Qualification in Youth Work/Social Work or equivalent, or comparable experience working with vulnerable young people
• Proven experience in safeguarding young children
• Experience providing casework support young people aged 10 to 25 years old
• Group work experience with young people
• Safeguarding children and young people at risk of serious harm
• Delivering and risk assessing outreach work with young people
• Knowledge of risks posed to vulnerable young people through sexual exploitation and harmful sexual behaviour

CLOSING DATE: Sunday 10 May 2026 at midnight. 

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.

Role Purpose

This new role within the Advice & Training team will support the development, coordination, and growth of the organisation’s training provision. We are proud to be a respected and trusted source of information for our members and international students, and the work undertaken by this role will seek to strengthen these relationships.

You will be responsible for the recruitment and administration of freelance trainers to work alongside the Advice & Training team in developing and delivering world-class training. You will play a key role in identifying trends in the needs of our membership and international students, contributing to the direction and growth of our training output. You should be able to convey UKCISA’s values and methods to potential freelance trainers and embed processes to ensure quality assurance of any training output.

Engaging with diverse stakeholders, negotiation, and being able to represent UKCISA with integrity and passion should be in your repertoire of excellent communication skills. You are confident in your administrative skills and will lead on writing and standardising contracts for and establishing workflows for new freelance trainers. The role will involve different strands of work, and so you will be required to balance concurrent tasks confidently, seeking advice and guidance where needed. You will work towards and seek to surpass targets and be willing to proactively assess and review those targets as you progress in the role. You will have an initiative-taking approach and make recommendations for the direction of targets and key performance indicators to the Advice Officer and Training Lead as you progress in the role.

In your first few months, you will have:

• Developed good working relationships with UKCISA’s wider team.
• Analysed our current training offer and begun to identify opportunities for growth.
• Begun to identify and recruit freelance trainers.
• Scoped out how quality assurance processes between freelance trainers and the Advice & Training team can be implemented.

Core responsibilities

Training recruitment and administration

• Recruitment of freelance trainers to broaden the capacity of UKCISA’s training provision.
• Writing, standardising, and administering, standardising contracts for freelance training staff in conjunction with Finance and HR.
• Liaison with the Finance team to standardise invoicing procedures for freelance training staff.
• Key liaison point between existing and new freelance trainers and UKCISA staff.

Analysis and trend mapping

• Seek to identify gaps in UKCISA’s training offer and the delivery of new services to meet those unmet needs.
• Expanding UKCISA’s offer of new training opportunities, including relating to Student Sponsor compliance, to ensure members have the technical knowledge and support needed to carry out their roles and responsibilities towards international students.
• Collaborate with freelancers and in-house staff to develop training content, in line with UKCISA quality and expectations as the UK’s main provider of training relating to supporting international students.
• Gain a deep understanding of current core training to ensure seamless integration of new courses to support learning journey of members.
• Support the Advice Officer and Training Lead in responding to trends, identifying potential improvements to the training workflow, and supporting UKCISA trainers.

Quality assurance

• Working with UKCISA’s in-house trainers to establish and embed processes to ensure quality assurance of freelance delivery and the delivery of course aims and objectives.
• Collaborate with current freelance trainers and newly recruited trainers to establish robust quality assurance processes with the Advice & Training team.
• Facilitate and monitor quality assurance of UKCISA training output.
• Coordinate the production of resources to inform and support UKCISA trainers to ensure consistent delivery in line with UKCISA values and expectations.
• Monitor the effectiveness of new training and adapt as appropriate.

Key criteria

Essential

• Excellent communication skills with a focus on negotiation, interpersonal skills, and clarity.
• Ability to form excellent relationships with diverse groups.
• Ability to plan, strategise, and deliver against key performance indicators.
• A proactive approach to seeking improvements in workflows and identifying opportunities to broaden our training output.
• Highly organised and able to work independently, while knowing when to seek guidance and support
• Confidence to lead on contract administration for freelance trainers.
• Ability to collate, analyse, and present data clearly and confidently.
• Proficient in SharePoint and other cloud-based Microsoft apps
• Experience supporting the delivery or coordination of training and/or events.
• A commitment to UKCISA’s vision and mission; representing and communicating these to external stakeholders.

Desirable

• Project management experience or qualifications.
• Student route/Tier 4 compliance experience.
• Previous experience working in a charity or membership organisation
• Previous experience working with international students in the UK.
• Experience working with CRM systems (ideally MS Dynamics).

Working for UKCISA

UKCISA offers a supportive, reflective work culture where all the staff team are active participants in the shaping of the organisation. Our values are quality, innovation, collaboration and trust. We’re a charity in an exciting period of transition, offering a unique opportunity to be part of meaningful change for us and the sector. We are currently working on a hybrid basis. Our staff mainly work from home, but we have an office in London for collaborative work and for staff who want access to an office space. We also meet in person for regular all staff days in London. We welcome applications from throughout the UK, as long as you are able to join us in London for one day every month. Travel to member and student events across the UK, including overnight travel, is occasionally required and can be expensed. Ongoing training and development opportunities will be provided, and attendance may be required to contribute towards an ever-changing comms skillset needed for this role. We are unable to sponsor visas for this role, so you must have the right to work in the UK. We encourage and welcome candidates on the Graduate route visa.

Staff benefits include:

• Pension - UKCISA participates in a defined benefit pension scheme (USS)
• Training & development - In addition to maintaining a budget for relevant professional development, UKCISA also offers 3 days of personal development leave
• Additional leave - UKCISA employees are entitled to 25 days annual leave + bank holidays. In addition to this, there are concessionary days between Christman and New Years. Staff also receive an extra day of leave for every year of service, up to a maximum of 5 days. 
• Flexible working - we operate as a remote office and there is currently no mandate on minimum number of days in the officer. We do maintain a small office in Woburn House, allowing for vital collaborative working. 
• Health & wellbeing - UKCISA offer an Employee Assistance Programme to support health and wellbeing as well as a My Healthy Advantage app to access a wide range of tools to support wellbeing.

About Us:

Girl Guiding and Girl Scouting is the world’s only movement for every girl and any girl because we believe that each of them deserves to be the best they can be. Girl Guides and Girl Scouts learn by doing, make friends and have fun. In brave, local spaces, girls develop the skills and attitudes to change themselves, their communities and our world. The World Association of Girl Guides and Girl Scouts supports 153 national Girl Guide and Girl Scout organisations around the world to be united, thriving and growing.

Job Purpose: 

The WAGGGS Centenary Project Manager is responsible for planning, coordinating, and delivering the WAGGGS Centenary programme from design through to execution and evaluation. This role ensures the WAGGGS Centenary vision is translated into clear plans, realistic timelines, and high-quality delivery across multiple workstreams, stakeholders, and geographies.

Working closely with internal teams, volunteers, and external partners, the WAGGGS Centenary Project Manager plays a central role in keeping the WAGGGS Centenary work aligned, on track, and impactful. 

About You:

You are a confident and highly organised project manager with a track record of delivering complex, multi-stakeholder projects. You bring structure, clarity, and momentum, and know how to turn ambitious ideas into realistic plans and high-quality delivery. 

You are skilled at coordinating across teams, volunteers, and partners, and can navigate different priorities, perspectives, and geographies with ease. You communicate clearly, build strong relationships, and keep people aligned and accountable. 

Key Responsibilities:

• Project Planning & Delivery 
• Stakeholder & Volunteer Management 
• Reporting & Risk 
• Quality, Learning & Legacy 

Please refer to the attached Job description for the detailed key responsibilities.

To apply for this role, please submit your CV and a Cover Letter.

In your Cover Letter please demonstrate how your skills and experience meet the following criteria;

1. Translating Vision into Delivery (Max 300 words)

Describe a complex, multi-stakeholder project you have led from concept to delivery.

Explain:

• how you translated an initial vision into a structured plan
• how you managed competing priorities across stakeholders
• what you personally did when the project risked going off track

Important: Be specific about your own actions, not just the team’s.

2. Navigating Global or Diverse Stakeholders (Max 250 words)

This role involves working across different cultures, time zones, and perspectives. Share an example where you had to align stakeholders with differing expectations or priorities.

• What was the tension or challenge?
• How did you approach communication and decision-making?
• What would those stakeholders say about your leadership?

3. Purpose, Ownership, and Delivery Mindset (Max 200 words)

The World Association of Girl Guides and Girl Scouts Centenary is a once-in-a-generation programme.

• What motivates you to deliver this specific project?
• What would success look like after 12 months in role?
• What is one risk you foresee, and how would you mitigate it?

The Hampstead Garden Suburb Trust protects, maintains and enhances the unique character of Hampstead Garden Suburb - an internationally important example of early 20th-century town planning and architecture.

The Architectural Support Officer plays a central role in this work. You will support the day-to-day operation of the Trust’s consent process, helping applicants and their advisers with applications, maintaining accurate records, and ensuring decisions are communicated clearly, professionally and with authority.

This is a varied role combining administration, public-facing work and exposure to architecture and conservation. It would suit someone with an interest in the built environment and heritage who enjoys detailed work and engaging with the public.

The role supports a high volume of applications across the Suburb and is central to the Trust’s day-to-day operation.

MAIN RESPONSIBILITIES

Architectural and technical support

• Support the architectural team in reviewing applications, including preparing summaries and assisting with research and policy.
• Maintain a strong working understanding of the Trust’s Design Guidance and relevant policies.
• Assist applicants in understanding how proposals align with the Trust’s requirements while being clear about the Trust’s role and the limits of advice that can be provided.
• Attend occasional site visits with colleagues to view properties and proposals.
• There will be opportunities to contribute to talks and events, depending on interests and experience.

Application and consent process

• Manage the administration of applications for Trust consent, ensuring they are registered, validated and processed efficiently.
• Act as a first point of contact for applicants and their advisers, providing clear guidance on process and requirements.
• Calculate and process application fees; raise invoices and maintain accurate financial records.
• Notify neighbours and manage consultation processes in line with Trust procedures.
• Prepare and issue decision letters and consent documentation.
• Track applications through each stage of the process, ensuring deadlines and actions are monitored and progressed.

Committee and governance support

• Prepare and circulate papers for Plans Committee and Trust Council.
• Take clear and accurate minutes and support follow-up actions.
• Assist in the preparation of reports and recommendations.

Records and systems

• Maintain accurate and up-to-date records of applications, decisions and property information.
• Support ongoing improvements to record-keeping, processes and digital systems.
• Ensure documentation is well organised, accessible and compliant with Trust requirements.

Team and office contribution

• Respond to general enquiries from residents by phone, email and in person.
• Work collaboratively with colleagues to support the smooth running of the Trust office.
• Undertake any other duties relevant to the role as required.

We are pleased to invite applications for the following opportunity:

Volunteer Coordinator

Hours:  37.5 hours per week

Salary: £38,000 per annum

A rare opportunity to join a unique service user charity working with individuals who have, or have had substance use issues, Build on Belief is looking for a Volunteer Coordinator to work with our team across our London services.

We are particularly interested in recruiting someone who has lived experience of a substance use disorder, either direct or associative.

PLEASE NOTE: This role includes weekend working.

Closing date: Sunday, 10th May 2026

JOB DESCRIPTION: Volunteer Coordinator

TITLE: Volunteer Coordinator

SALARY: £38,000 per annum

HOURS: 37.5 hours per week

BASED AT: BoB Head Office (69 Warwick Road, Earls Court, London, SW5 9HB). The role will involve regular visits to our London services both during the week and at the weekend. There is the option for one day of hybrid working per week.

REPORTS TO: Head of Services

JOB PURPOSE: To cultivate, sustain and manage a volunteer pipeline to help with the effective delivery of our face-to-face services in London; enhance the development and wellbeing of our volunteer team(s), and support the volunteers in the facilitation of activities for our beneficiaries, supporting those who wish to do so to become ready for potential employment within the charity.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES:

1. Volunteer management & development

· Support service managers to recruit, induct and train a cohort of volunteers from the local treatment and recovery community, as well as other local community members, ensuring they are trained and supported to undertake their roles safely and with confidence.

· Develop a range of volunteering pathways, with a focus on supporting those who identify as being in recovery as well as those still in structured treatment, creating opportunities that enhance social connectivity, build personal and professional skills, and provide meaningful activity.

· Work with service managers to ensure volunteers receive regular and appropriate supervision, and their wellbeing is monitored and supported.

· Work with service managers to ensure individuals are encouraged and supported to deliver a range of creative and socially based activities within our services, based upon their interests and life skills.

· Work with service managers to ensure volunteer inductions are conducted according to the policies of the charity and that accurate records of their volunteering are kept on our case management system.

· Deliver the five core training workshops in person at the services to the volunteer team(s) and work with the CEO to ensure the training is relevant, accurate and up to date.

· Support and encourage those volunteers who wish to do so to progress through the volunteer programme, attend the relevant training, and undertake the role of team leader, with a focus on potential employment within the charity and elsewhere.

· Work with the Senior Leadership Team to develop and enhance the volunteer offer across all of our London services.

· Support individuals with interview preparation and CV writing, with a focus on both job opportunities within the charity, peer support roles within the wider treatment systems, and other relevant opportunities as they arise.

2. Programme delivery & coordination

· Collaborate with local community organisations and partners to establish and deliver a programme of cultural, physical, and wellbeing activities that support social connection, encourage participation in safe social networks and help to improve mental and physical health.

· Plan, coordinate and evaluate activities with the wider staff team to ensure high-quality, trauma-informed opportunities for volunteers that support sustained recovery where appropriate.

· Work closely with local service managers to ensure referrals to other service providers where necessary to support the wellbeing of volunteers.

· Work with service managers to identify opportunities in the wider community that would support the development, wellbeing and social integration of volunteers where appropriate.

· Work with the senior leadership team to regularly review and revise the development of the volunteer programme to ensure its effective delivery.

· Work with the senior leadership team to ensure the programme delivers measurable outcomes that improve the life chances of the individuals accessing the programme.

3. Outreach & community inclusion

· Coordinate outreach sessions in the community with service managers and the volunteer team to increase the visibility of our services and develop wider partnership working and stakeholder management where appropriate.

· Identify external training sources that may be of benefit to the members of the volunteer team, and support individuals to access such training where appropriate.

· Work with our stakeholders and local drug and alcohol treatment providers to ensure that volunteering opportunities within the charity are available to anyone who wishes to apply, and individuals are supported to do so.

· Work with our stakeholders and local drug and alcohol treatment providers to ensure our volunteers are supported to access peer mentoring and volunteer opportunities within the wider treatment system where appropriate and required.

· Work with local volunteer centres and relevant local organisations, such as universities, to ensure volunteering opportunities within Build on Belief are advertised and available to any members of the wider community to wish to undertake them.

4. Project & financial administration

· Manage project goals and expenditure in line with set budgets, working with colleagues to ensure accurate monitoring, and reporting.

· Support service managers and support workers to ensure volunteer records are up to date and in line with policy and procedures.

· Ensure volunteering data is accurately recorded on our case management system and work with members of the senior leadership team to ensure relevant data is available for our partners, the Board of Trustees and other stakeholders when required.

· Work with service managers to ensure data is collected from our volunteer teams and service users for impact evaluations and case studies as required.

5. General

· Organize annual volunteer events as agreed with the Senior Leadership Team.

· To work with the Operations and Training Managers, Innovation and Development Manager and the Head of Services supporting the development of the weekend services and the management of volunteers.

· To contribute content for social media channels, the organisation’s website, and newsletter.

· To abide by all the policies and procedures of Build on Belief as given to you at the start of your contract with the organisation.

· To work with the Build on Belief staff team and the service providers where appropriate, to create a series of borough-wide volunteer pools to develop and improve the delivery of recovery orientated services in those locations.

NOTE WELL: This job specification covers the basic aspects of the post only and is subject to change upon the instruction of the Chief Executive Officer and if necessary, the Board of Trustees.

This post is subject to a Disclosure & Barring Service check at an enhanced level and the right to work in the UK.

PERSON SPECIFICATION CRITERIA

The successful candidate will be able to demonstrate the following (E - Essential, D - Desirable):

· Experience of working or volunteering with service users and/or volunteers in either drug and alcohol services, the wider recovery field, associated areas such as homelessness or mental health and supporting those with complex needs (E)

· Experience of recruiting, supporting, or managing volunteers in a charity or community setting (E)

· Experience of planning, coordinating and delivering group activities or community events (E)

· Knowledge of barriers faced by people struggling with substance use and social isolation (E)

· Ability to build supportive relationships with volunteers and service users, particularly those with lived experience (E)

· Understanding of safeguarding, confidentiality and trauma-informed practice (E)

· Experience of partnership working with statutory or voluntary organisations (D)

· Experience of managing budgets or project resources, including monitoring expenditure and tracking outcomes (D)

· Experience of delivering presentations or training (D)

· Experience of working collaboratively within a wider staff team. (E)

Knowledge and Skills

· Proven people skills (i.e.: motivate, engage, supervise a team of volunteers and service users to deliver on the key aspects of the role.)

· Knowledge of the range of services and activities available and necessary to improve the quality of life for people who have substance use issues, and practical ways to develop recovery capital.

· Demonstrable skills and ability to establish and maintain effective working relationships with a range of partners within both the statutory and voluntary sectors.

· Excellent verbal and written communication skills, with a focus on record keeping, monitoring, case supervision, and report writing.

· Good IT skills, including proficiency in Microsoft Office and internal systems.

Personal qualities:

· The ability to maintain safe professional boundaries with professionals, colleagues, and volunteers/service users at all times.

· Demonstrable ability to work under pressure, adapt to changing environments and to balance competing demands.

· Employ a flexible, empathetic, and non-judgmental attitude towards those with substance use issues.

· Empathy with staff and volunteers who themselves may well be in treatment/recovery (lived experience of addiction or dependency is not essential but would be clearly valued.)

PLEASE NOTE: We especially encourage applications from individuals with direct or associative experience of a substance use disorder.

Build on Belief, April 2026.