11 Advisor jobs in Greater Manchester

Job Title: Welfare Rights & Debt Adviser
Contract Length: One-year fixed term commencing November 2026
Hours: 37.5 hours per week
Line Manager: Advice Service Manager
Location(s): Salford
Salary: £26,400 per annum

About Us

Mind in Salford is an independent, user focused charity providing vital services to make a positive difference to the wellbeing and mental health of local people. We represent the voice of Salford in campaigning to dispel stigma and influence political, social and cultural change around mental health.

This role offers the opportunity to make a direct and practical difference to people in Salford who are experiencing financial difficulty, welfare rights challenges and mental health needs.

The Welfare Rights & Debt Adviser will:

• Deliver high-quality welfare rights advice, debt advice, budgeting support, grant applications and financial capability support to people experiencing mental health difficulties.
• Manage a caseload of clients on a one-to-one basis, ensuring advice is accurate, holistic, person-centred and responsive to individual needs.
• Contribute insight from frontline advice work to service development, partnership working and Mind’s wider campaigning activity.

Main Duties & Responsibilities

• Client advice and casework: provide welfare rights advice, debt advice, grant applications, information and support through appointments, telephone support, drop-ins and community-based settings.
• Quality and compliance: maintain accurate case records, work within agreed case-working standards, meet monitoring requirements and keep knowledge of welfare rights policy, systems and legislation up to date.
• Partnership and team working: work collaboratively with colleagues and external professionals to provide joined-up support for clients across different service settings.
• Service development: contribute to service planning, improvement activity and wider organisational learning based on client needs and service evidence.

The successful candidate will have at least one years’ experience delivering both welfare rights advice and debt advice in a relevant setting and be able to understand the wishes and needs of people using mental health services and advocate appropriately on their behalf. They will be able to engage effectively with vulnerable adults and build positive working relationships with professionals across disciplines, have good negotiation, problem-solving and organisational skills. This role will need the ability to prioritise and manage a caseload while meeting agreed case-working standards, targets and service goals, someone who can maintain accurate and comprehensive records on a client management database and someone with a commitment to equal opportunities, diversity, service user empowerment and reliable team working.

Benefits of working for Mind in Salford:

• We provide face-to-face training to strengthen your knowledge of mental health, alongside access to a learning platform with a wide range of courses across different subject areas.
• The role offers flexible working, agreed in line with service needs.
• Generous annual leave entitlement, including three days leave over Christmas.
• You will receive an additional day of annual leave for your birthday.
• You will also have access to three hours of wellbeing leave each month.

Application deadline: 5PM on Friday 2nd October 2026
Interviews will be held on Thursday 15th October 2026.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to achieving equal opportunities in employment and the service we provide, and welcome applications from people with lived experience of mental health issues. We encourage applications from everyone, irrespective of age, disability, gender reassignment, race, religion or belief, sexual orientation, marriage and civil partnership and pregnancy and maternity.

We work with children and adults who may be at risk of abuse and therefore everyone is subject to a DBS check (level of check is dependent on the nature of the role) and receipt of two satisfactory references.

No agencies please.

Donkey Welfare Adviser

We now have an excellent secondment opportunity for a dynamic and resourceful individual with a proven track record of community-based animal welfare work, excellent decision-making and time-management skills and a strong customer service ethic to join the team as Donkey Welfare Adviser for South Wales.

Position: Donkey Welfare Adviser

Location: Home based (it is preferable that candidates live centrally within region to gain easy access to travel and communication networks. However, locations close to the defined area may be considered if operationally viable)

Hours: Full-time, working an average of 37.5 hours per week on an annualised hours basis.

Salary: £40,389 per annum

Contract: Fixed term maternity cover contract starting on 14 December 2026 until 3 March 2028

Closing Date: Sunday 27 September 2026. Please note this role may close earlier than advertised so apply as soon as possible.

Interview Date: Sidmouth, on Tuesday 27th Wednesday 28th October 2026

About the Role

Donkey Welfare Advisers are professionals in the field of donkey and mule welfare. They play a key front-line role in the work of the Sanctuary: responding to donkeys in need, supporting donkeys in the community, growing and managing a high-quality rehoming scheme, and acting as an ambassador for the charity at all times.

Your principal duties and responsibilities will include:

• Promoting good welfare for donkeys and mules by working proactively to support, guide and educate key audiences and by sharing best practice.
• Communicating effectively with groups from all social, racial, and cultural backgrounds, often in highly emotive and sometimes confrontational circumstances.
• Delivering high quality, impactful training to a range of stakeholders in a style suitable to the audience and the resources available.
• Responding to future care enquiries, working creatively to identify suitable alternatives to sanctuary care where appropriate, and gathering and co-ordinating relevant information to inform donkey placement decisions and help owners make informed choices for their donkeys, including end of life decisions.
• Supporting a good quality rehoming scheme by ensuring donkeys are placed in the most suitable environments for their needs.
• Working proactively to prevent/alleviate suffering, referring to and/or collaborating with enforcement agencies when necessary.
• Providing reliable evidence for welfare investigation cases, including witness statements and other relevant evidence in court compliant formats, and attending court to give evidence as required.

About You

You will be a positive influencer able to promote and model our values in all areas of your work, with a high level of equine knowledge with significant experience of working with equines.

You will also have:

• A working knowledge of legal practicalities and experience of the application of relevant animal welfare legislation.
• An understanding of equine behaviour and demonstrable practical experience in the field.
• Able to influence change and respond appropriately in emotional challenging or confrontational situations.
• Excellent communicator able to deliver advice and training to stakeholder groups with varying experience.
• Strong interpersonal skills, comfortable with making new contacts and able to develop and maintain strong working relationships with internal and external stakeholders.

Before applying, please ensure that if successful in being called to interview, you would be able to attend in person on the specified date, as we cannot guarantee that we will be able to accommodate requests for alternative arrangements.

Benefits include:

• Competitive pension.
• Life assurance – 2 x annual salary
• 31 days holiday (including Bank holidays), rising to 34 will each full year of service pro rata
• Wellbeing team.
• Recorded Pilates and Yoga classes.
• Long service awards.
• Healthshield plan
• Free parking.
• Life assurance.
• Subsidised restaurant and shop.

About the Organisation

Join one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Welfare, Animal Welfare, Equine, Donkey, Animal Welfare Advisor, Donkey Welfare Advisor, Animal Welfare Officer, Donkey Welfare Officer.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

We are looking for three Benefits & Income Maximisation Advisers to join our newly created Income Maximisation team. These vacancies are an opportunity to make a meaningful difference by supporting RBL beneficiaries facing financial hardship, helping them access the benefits, grants and financial assistance they are entitled to.

This role will see you provide high quality telephone and digital advice and guidance, empowering our beneficiaries to maximise their income, planning and manage budgets, and make informed decisions about their future.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

As a Benefits & Income Maximisation Adviser, you will manage a varied caseload, providing expert advice across the full range of welfare benefits and financial support available. You will work closely with beneficiaries to identify opportunities to increase income, reduce financial pressures and access additional sources of assistance. You will stay informed about changes to welfare legislation, benefit systems and financial support schemes, ensuring your advice remains accurate, relevant and impactful.

Reporting to our new Income Maximisation Manager, key responsibilities will include:

- Provide comprehensive welfare benefits advice and support to beneficiaries experiencing financial difficulties
- Complete benefit entitlement checks and calculations, identifying opportunities to maximise income
- Advise on available grants, discretionary support and financial assistance from government bodies, local authorities, energy providers and charitable organisations
- Support beneficiaries with benefit applications, form completion and signposting to appropriate services
- Produce detailed written advice and maintain accurate case records using case management systems
- Carry out budgeting and income maximisation assessments
- Build and maintain effective relationships with internal RBL support services, partner agencies, charities and statutory organisations

You will have proven experience of providing welfare benefits advice and have an in depth knowledge of the UK benefits system, including experience in conducting benefits checks, calculations and budgeting assessments. You will have excellent communication skills, a client focused approach and the ability to build trust with people facing challenging circumstances.

These are truly rewarding opportunities where you can use your expertise to help people navigate financial challenges and improve their quality of life. You will join a supportive and collaborative UK wide, Benefits, Debt and Money Advice Service that is committed to delivering exceptional advice and making a genuine difference every day.

You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for team meetings and training).

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

Interview Dates: virtual interviews week commencing 12th October

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the roles. Interested candidates are encouraged to apply as soon as possible.

At Alzheimer’s Society, we believe no one should face dementia alone. Every conversation, every shared idea and every small moment of reassurance can make a real difference.

We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive team in Central and West Lancashire working 28 hours per week on a permanent basis.

It is important to live in or close to Central Lancashire – eg. South Ribble, Preston, Chorley, and surrounds.

This is a community-based role with a special focus on telephone support, specialising in being the first voice and support to reach people in need of our help. You will be speaking with people from across Lancashire and South Cumbria many of whom may have waited months for a diagnosis, for answers and progress, or been living with new symptoms or challenges for some time before asking for help.

Alongside working from home, the role will also involve regular travel across primarily the Central Lancashire area including local outreach, meetings, direct support, and group activity provisions based on business and community needs.

You will work closely with people living with dementia and those who care about them, providing ongoing support. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes.
Your days will be varied and meaningful. You might be offering calm reassurance over the phone, or working closely with other professionals to make sure the right support is in place. You might be the Dementia Adviser on hand at a Singing for the Brain Group, or representing Alzheimer’s Society by visiting a local partner’s activity or an event on outreach.

We operate a triage system for new referrals and you will play a key part in making sure people are responded to quickly and thoughtfully. You will manage your own caseload, keeping clear and accurate records, while always seeing the person behind the paperwork.

You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you. We provide training and ongoing support.

You don't need previous dementia experience to apply.

Please don't be put off from applying if you don't meet every requirement listed below. We recognise the value of transferable skills, lived experience and potential. Whether your experience comes from work, volunteering, supporting someone affected by dementia, or you're looking for your first professional role, we'd love to hear from you.

About you

You will have:

- An understanding of dementia, personal experience of supporting someone affected by dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them.
- Experience providing information, guidance, advice or emotional support. This could be gained through health, social care, community, voluntary, customer service, education, housing, retail, hospitality or other people-focused roles.
- Confidence building rapport and supporting people by telephone
- You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds.
- The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities.
- Confidence using IT systems to maintain accurate and confidential records.
- A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences.
- The ability to travel independently.
- The confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You may occasionally represent Alzheimer's Society at local events, providing information about dementia and signposting people to further support and resources.

Key Responsibilities:

- Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances.
- Provide personalised information, advice and emotional support that reflects each person’s culture, background, values and preferences.
- Deliver support through telephone contact, partnership working with other professionals, potential for home visits.
- Specialise in triage rota and telephone support, ensuring new referrals are handled promptly, sensitively and equitably – bringing effective first support to people who have needed it for some time
- Manage a defined caseload, maintaining accurate, respectful and confidential records.
- Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support.
- Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement.
- Facilitate and deliver regular peer support groups, creating a safe, inclusive environment where people affected by dementia can share experiences, build connections, and access tailored information and guidance.

Interviews for this role have been provisionally scheduled to take place on Teams on Friday 2 October

About Alzheimer's Society

Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
INDAZ

Salary - Grade 3 - £32,585 per annum

Contract- Fixed term until 30th June 2027 

Location- Blackburn Central Library with outreach work in Lancashire

Hours- Part time - 28 per week

Closing date: Sunday 20thSeptember 2026 at 11:30pm

Do you have experience of providing debt advice and advocacy? Then join Shelter as a Debt Adviser and you could soon be playing a vital role in standing up to the housing emergency.

About the role

Your role will manage a varied caseload providing high quality debt and housing related advice and support. You will need to work flexibly across the Lancashire area, including Blackpool. Working with clients you will do an initial needs assessment and develop support/case plans with aim of maximising their income by reducing outgoings, assessing affordability, setting up budgeting plans, helping to secure a home and repay debts.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

You will need experience of providing debt advice and advocacy and the ability to carry out casework related interviews, maintain detailed case records and deliver group workshops and presentations. You will need the ability to communicate effectively with a wide variety of stakeholders, particularly those with lived experience of homelessness, as well as collaborating with people from other teams and organisations.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the Team

Lancashire hub’s local community priorities are homelessness and temporary accommodation, social housing and private rented sector and individuals and communities living in poverty.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply

Please submit your work history and a supporting statement with responses to the first four 'About You' points outlined in the job description. The supporting statement should be no more than 1500 words in total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

You’ll provide independent, confidential advice to LJMU students, helping them understand their options and navigate university procedures including appeals, complaints, disciplinary matters and mitigating circumstances. 

You’ll also support students experiencing complex or sensitive situations, making sure they are connected with the right specialist support where needed.

You’ll manage your own caseload, support students through formal processes, develop useful guidance and resources, and identify themes from casework that can help improve services and strengthen the student voice.

We’re looking for someone who:

• Has experience of providing confidential, impartial advice, information or support.
• Can manage a varied caseload and maintain accurate records.
• Communicates clearly and compassionately, including around sensitive issues.
• Has strong listening, problem-solving and organisational skills.
• Can work confidently both independently and as part of a team.
• Shares our commitment to equity, diversity and inclusion.

Previous experience in higher education, a Students’ Union or an advice setting is useful, but isn’t essential.

If you enjoy helping people, making sense of complex situations and want your work to have a positive impact on students, we’d love to hear from you.

This is a part-time role averaging 21 hours per week.  We work flexibly but are open to discussion about work patterns. Please note you will be required to work evenings and weekends on occasion to meet the needs of the service.

Interviews will be held on 20th or 21st October 2026.

If you’re looking for a rewarding role helping local people to improve their health and wellbeing, as part of a supportive and award-winning team, then you’re in luck! 

We’re hiring for several roles at Live Well Wakefield, a community-based service that supports adults aged 18+ to improve their health, wellbeing and independence. We’re looking for dynamic, compassionate and motivated people to join the team.

About the roles

As a Social Prescriber, you’ll support people one-to-one to identify their needs, set wellbeing goals, and access community-based solutions.

The Social Prescriber roles we have available are:

• Within the Primary Care Network
• Within our Trailblazer work (employment support)
• Within our Healthy Working Life project (employment support)

All roles are fixed term until 31 March 2027 or 30 June 2027. Please review the Job Descriptions and Person Specifications for information related to each role.

What are we looking for?

We’re looking for people who:

• Have experience working with Primary Care and/or have experience supporting individuals around employment
• Have experience in supporting people to improve their health and wellbeing, including those with complex needs, or from diverse communities
• Are confident working independently and within multi-disciplinary teams
• Are good listeners with strong communication and organisational skills
• Are committed to equality, inclusion, and making support accessible to all
• Have a strong understanding of health inequalities and employment issues
• Has a full driving licence and access to a vehicle

Secondment opportunity

We welcome applications from people who may wish to undertake this role on a secondment basis, and would be happy to have conversations about arrangements with your employer. Please get in touch to discuss.

What do we offer?

“I love my job and am inspired by the people I work with to continually do my best” - from our 2026 staff survey

• 28 days holiday a year plus bank holidays
• 5% salary contribution to a pension scheme
• Access to Occupational Health
• Access to health service discount schemes, including Blue Light Card
• A range of policies and practices to ensure a supportive and inclusive workplace
• Competitive salary and annual pay reviews

Nova Wakefield District is a local charity that supports Voluntary, Community and Social Enterprise organisations in Wakefield District. Nova and South West Yorkshire Partnership NHS Foundation Trust deliver Live Well Wakefield, which is commissioned by Wakefield Council and Wakefield’s seven Primary Care Networks.

We are an equal opportunities organisation and invite applications from all sections of the community. It’s important to us that everyone is welcomed and valued in our workplace, so we support staff and applicants in a number of ways.

How to apply

If you’re ready to support us in achieving our goal of creating healthier, more connected communities across Wakefield District, we’d love to hear from you.

Please note these posts requires an Enhanced DBS Check to be carried out.

To apply, visit our website and complete the online application form.

Closes: Sunday 20 September at 5pm
Interviews: will take place in person in Wakefield District on Tuesday 29 September

About The Role
If you are committed to providing holistic and person-centred support to your clients, and making a real difference in people’s lives, we may be the perfect fit for you!
We have an exciting opportunity to join our fantastic ACN team, as anAdvocacy and Complex Needs Advisor covering Northumberland & Northern Ireland.
The Royal British Legion’s Advocacy and Complex Needs Service operates across the UK, offering holistic support to veterans facing complex and often isolating challenges.
Our Advisors directly support beneficiaries experiencinghomelessness, mental health challenges, issues relating to alcohol and substance use, behavioural addictions, domestic abuse, involvement with the criminal justice system, and other circumstances that may affect the safety and wellbeing of adults, children and their families.
Your work will empower the Armed Forces community to achieve their potential and lead more fulfilling lives.
We have a number of vacancies across our Advisor team as we are delighted to be enhancing our service offering by increasing the size of our team and adding additional Advisor posts to provide more responsive support to our beneficiaries. If you are interested in this role in a different location, please do take a look at our Careers page for more vacancies.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to the Advocacy and Complex Needs Manager for the region, key responsibilities will include:

- Complete effective and efficient case management of circa 20 complex beneficiary cases; ensuring case records are maintained, accurate and up to date.

- Complete visits with beneficiaries in their homes to assess need, build and maintain positive, professional relationships, build engagement, review progress and provide practical, person-centred support.

- Work holistically with beneficiaries to explore their full range of needs, identify and agree their priorities, and develop a clear, person-centred support and action plan.
- Provide specialist advice and advocacy, identify appropriate statutory and external services, including mental health, addiction and substance misuse, and housing services, and support beneficiaries with referrals.
- Work collaboratively with beneficiaries and partner agencies to overcome barriers, coordinate support around agreed priorities, and provide practical and motivational support throughout.

Face to face work with beneficiaries is an important part of the role, and the successful candidate will need to be able to travel across the designated area to meet beneficiaries in their homes or other appropriate community locations (travelling within working hours).You must live within the Northumberland & Northern Ireland.Other periodic travel will be required for team meetings.
The successful applicant will require a DBS check at Enhanced level to be undertaken as part of pre-employment checks.
Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

Role Purpose

Our General Advice Team covers a range of different projects, giving advice over the phone, virtually, face-to-face or in outreach locations. The post holder will need to be self-motivated, organised and flexible, delivering generalist level advice and information.

The role involves advising on all areas of general advice, assisting with the completion of paper and digital forms and making referrals to internal or external services. The post holder will need to be digitally aware and be able to record all client contact and outcomes as well as make referrals electronically.

ADDITIONAL INFORMATION:

As well as a competitive salary CAL also provides access to

• 27 days annual leave plus bank holidays
• Hybrid Working Scheme
• Interest free travel loans
• Employee Assistance Programme
• Pension Scheme
• Cycle to Work Scheme
• Lifestyles Gym Membership (20% corporate discount)
• Enhanced maternity, paternity and adoption leave pay

Please note that we reserve the right to close this vacancy earlier than the advertised closing date if we receive a sufficient number of applications or identify a suitable candidate.

We are looking for an effective and compassionate Children's Independent Sexual Violence Advisor (CHISVA) to support children and young people, and their families, affected by sexual violence. You'll help victims and survivors to cope and recover, as well as understand the criminal justice process and act as their advocate where needed. The role is fixed term maternity cover until Feb 2028, full-time and temporarily based from home, with travel across Lancashire requiring the use of your own vehicle.

For this reason you must reside in Lancashire to apply.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Welcome Bonus: £500 on successful completion of probation period.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

The CYP ISVA will provide a high quality and victim/survivor focused service to children and young people (aged 5 - 18) who have been subjected to rape or sexual assault by penetration; this can be recent or historical. To help them to deal with the aftermath and consequences of violence and abuse.

To develop, deliver, and monitor safety and support plans for those affected by crime, who accept ongoing support. Support will include providing resources, interventions, and information to all service users. In order to:

• support those affected by crime in understanding and asserting their rights and entitlements
• in understanding their journey through the criminal justice and legal systems including the Victims Code of Practice
• facilitating access additional services
• establish healthy coping mechanisms
• provide practical support and information

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.