Area marketing manager jobs
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ROLE PROFILE: Carers Service Manager - Herefordshire Carer Links
Responsible to: Director of Governance and Charitable Services
Responsible for: Operational team operating across Herefordshire
Location: Hybrid Home / Office Based – Fred Bulmer Centre, Hereford (minimum two days in the office)
Salary: £30,000
Hours of Work: Full Time – 37.5 hours per week
Key Purpose / WHY?
The Carers Services Manager will play a vital role in leading a team to assist unpaid carers to connect with their communities and access the support they need within Herefordshire. The role will support the Herefordshire team, who deliver the ‘what matters’ assessment to carers and provide bespoke, person-centered information, advice and guidance to people accessing our services. Support includes but is not limited to; one-to-one support, events and activities, as well as signposting and referring to relevant agencies for additional support helping people on their caring journey. The role will work alongside internal teams and external partners to create community connections, develop an outreach support program, linking people to community resources with a focus on preventing the need for escalation to statutory services.
Key accountabilities & responsibilities
1. Service Leadership and Delivery
· Oversee day to day delivery of our commissioned Information, Advice and Guidance service for unpaid Carers in Herefordshire
· Facilitate the application, review and distribution of small grants to unpaid carers across the region as required
· Monitor service quality and delivery and report monthly Key Performance Indicators and quarterly monitoring reports to Local Authority Commissioners. Ensure reporting demonstrates the scale, impact, and quality of our services.
· Meet with commissioners to review service performance quarterly
· Ensure the service is visible and accessible to carers from all communities
· Support carer self-identification and address barriers to engagement, including those faced by underrepresented groups of carers
· Help raise the profile and recognition of TuVida to assist with recruitment, service-user and partner engagement and financial sustainability by contributing to social media presence and the website
2. Service Development
· Work collaboratively with senior colleagues, identifying opportunities for sustainable growth, and working to execute commercial opportunities, including
supporting and/or leading on tendering,
· Bidding, and negotiating new business as well as business retention strategies and mobilisation of new business.
3. Team Management
· Lead and develop a team to deliver person-centered outcomes for unpaid carers across Herefordshire providing practical support and guidance as required
· Provide exemplary leadership and management for the team, including regular team meetings, 121’s and objective setting, caseload management, performance reviews and promoting professional development and well-being
· Create development plans for team members, identifying training needs and growth opportunities within the team and wider organisation
· Foster a collaborative team environment that promotes knowledge sharing, continuous improvement, and high-performance standards
· Delegate effectively while maintaining oversight of service quality and manager satisfaction
· Oversee recruitment and inductions of new staff
· Manage leave and staff absence
· Act as designated safeguarding lead for the team, maintaining hight standards of safeguarding practice. Support the team through the process of raising safeguards and following up on safeguarding concerns complying with internal and external agencies policies and procedures.
4. Partnership and Stakeholder Engagement
· Ensure the services work collaboratively with partners and community services, manage the delivery of a program of support and services that help improve the wellbeing of carers and which respond to their needs and aspirations.
· Lead on increasing the awareness of TuVida’s services in the county, including development of marketing materials, attending events, stakeholder meetings and increasing recognition of and support available for unpaid carers.
· Build and maintain effective relationships with local authority, health services, and other stakeholders and third sector organisations involved in supporting carers
· Represent the service at multi-agency meetings and network meetings
· Promote awareness of carer rights and needs within the community through talks and training
General
As a carers services manager the post holder will be a key brand ambassador and a custodian of our values and our reputation. The post holder will lead by example in every area of their work and will work in accordance with the organisation’s policies and procedures.
We are an organisation led by our culture and values. Our expectation is that all employees will adhere to behaviors that demonstrate these values in everything they do and all decisions they make. No matter what role an employee holds in the organisation, we expect them to operate with compassion for our clients and for each other; to fiercely protect and promote the brand and the reputation of the organisation; and to work in a spirit of openness and trust…always challenging practice or behavior that compromises the reputation or values in any way.
Vision Values
A society where every person who is ill or
disabled and every carer can live well and
enjoy life Pioneering – we will continuously try new approaches and ideas, challenging the status quo. Uncompromising – we will do what we say we are going to do and when we are going to do it. Compassionate – we are committed to enabling people to have choice over their care and support.
Person Specification
Essential Experience Required Desirable Experience Required
· Experience of leading or managing
frontline services.
· Experience of managing staff and/or
volunteers.
· Experience of safeguarding
responsibilities. · A network of contacts within local authorities, the health sector and voluntary sector organisations in Herefordshire. · Experience of working with unpaid carers or people with care/support needs. · Experience of business case development and bid writing/contract tendering. · Experience of managing Health & Safety risks. · Knowledge of the Care Act and carers rights
Essential Skills and Abilities Required Desirable Skills and Abilities Required
· Strong leadership and team building
skills.
· Able to look at the bigger picture and
devise plans and priorities that are clearly
aligned to achieving an agreed strategy.
To also contribute to decision-making
and future strategy development.
· Ability to enact and/or manage change.
· Excellent communication and
relationship building skills, able to
communicate effectively with service
users, external partners, funders and
professionals.
· Ability to work co-operatively and
effectively with colleagues across the
organisation.
· Ability to obtain and provide insight and
analysis to ensure funders fully
understand the value of our services and
that we are meeting contract
requirements with a focus on meeting
targets and demonstrating outcomes.
· Capacity to resolve complex and/or
challenging situations with the ability to
influence actions and appropriately and
positively respond to constructive
criticism or challenge.
· Ability to maintain professional
boundaries, including appropriate levels
of confidentiality and the requirements
of GDPR.
Qualifications Required Other Desirable Criteria
· Good working knowledge of Microsoft Office applications · Ability and willingness to travel as part of the role and wider organisational requirements. · A commitment to continual professional development · Positive attitude toward carers and committed to equality, diversity and inclusion. · Knowledge of using CRM systems. · ILM Level 5 or above
NB: This role profile is not intended to be an exhaustive list of duties and responsibilities, but to give an indication of the main areas of activity and involvement
This role profile is an outline of the key tasks and responsibilities of the post, and the post holder may be required to undertake additional duties appropriate to the pay band. The post may change over time to reflect the developing needs of the Charity and its services, as well as the personal development needs of the post holder.
This post is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.
About Rockinghorse Children’s Charity
Rockinghorse Children’s Charity supports sick and disabled children across Sussex. We support babies, children, and young people, along with their families, at The Royal Alexandra Children’s Hospital and The Trevor Mann Baby Unit in Brighton and all the specialist children’s wards and baby units throughout Sussex.
We deliver and fund projects that enable doctors and nurses to do more. All of projects are led by the needs of children and young people and their families – the lifesaving medical equipment, the support for parents and families, the toys for children spending time in hospitals across Sussex, the environments and spaces that help children feel more at home when they are in hospital and additional staff to make sure children get the best possible care when they are unwell.
Originally set up in 1967 by Dr Trevor Mann, we have been supporting children for more than 55 years, and in that time, we have supported nearly a million children and their families. As the official fundraising arm of the Royal Alexandra Children’s Hospital, including the Trevor Mann Baby Unit, we work with the NHS, charity partners, and the Sussex community to ensure children can be children no matter now sick they are.
We do not receive any government, statutory or local authority funding and so we rely on the generous support of individuals, community groups, companies, and trusts: people like you, who care about children and want Sussex to be a safe place for children to grow up.
About the role
Rockinghorse delivers more than 70 impactful projects each year to support sick and disabled babies, children, and young people across Sussex. As our programmes grow, we are seeking a highly organised and proactive Project Coordinator to support the day‑to‑day delivery of our projects and services.
Reporting to the Senior Projects Manager, this role will play a vital part in ensuring our projects run smoothly on time and on budget. You will work closely with NHS Champions (doctors, nurses, and healthcare professionals), internal colleagues and external partners to help coordinate activities, gather information, maintain accurate records, and support the successful delivery of all our projects.
This is a hands‑on, operational role, offering an opportunity to develop project management skills within a friendly and impactful children’s charity. You’ll play an important part in ensuring our projects make a meaningful difference to children and families across Sussex.
Duties of the role
Delivering incredible projects that save and improve lives.
Rockinghorse delivers and funds around 70 projects per year – supporting sick and disabled children in hospital.
Project Delivery & Day‑to‑Day Coordination
· Support the administration, coordination, and delivery of Rockinghorse projects across Sussex.
· Maintain project schedules, trackers, documentation, and communication logs.
· Organise meetings, site visits, check‑ins, project reviews, and installations.
· Coordinate logistics for small projects, including ordering items, liaising with suppliers, and arranging deliveries.
· Ensure accurate filing and record‑keeping across all project documentation.
· Prepare project reports for internal use.
· Support the Senior Projects Manager on the scoping out, development and implementation of new areas of work and projects for the charity.
· Maintain records on the projects database ensuring all records are accurate and up to date.
· Co-ordinate seasonal projects (e.g. Easter, Christmas) including collections and deliveries with supporters and beneficiaries.
Working with NHS Staff & Project Champions
· Support NHS staff and Rockinghorse Champions and NHS staff to develop and submit project proposals.
· Be a point of contact for day‑to‑day project enquiries.
· Organise and deliver our biannual Projects Days, including scheduling, logistics, communication and follow‑up.
· Build positive working relationships with doctors, nurses, and healthcare teams to support smooth project development and delivery.
Monitoring, Evaluation & Impact
· Collect data, feedback, photos, and evaluation information for all projects.
· Support the Senior Projects Manager with implementing the charity’s impact and evaluation frameworks.
· Help prepare impact summaries for fundraising, communications, and reporting purposes.
· Maintain accurate monitoring records for project KPIs and outputs.
Internal Communication & Cross‑Team Support
· Provide regular updates to colleagues across Fundraising, Communications and Operations.
· Assist in preparing content and information for marketing and donor stewardship.
· Coordinate seasonal projects (e.g. Easter, Christmas) including packing, delivery, and volunteer support.
Operational & Administrative Support
· Assist with central office admin tasks related to project delivery.
· Support the organisation of project‑related events.
· Help maintain project files, compliance records, and data protection requirements.
· Assist with volunteer coordination for project‑related activities where required.
Person specification
Essential experience, skills, and knowledge for the role:
- Experience supporting the coordination or administration of projects, programmes, or multi‑stakeholder activities.
- Strong organisational skills with the ability to manage multiple tasks and deadlines.
- Excellent communication and interpersonal skills, with confidence working with a range of stakeholders.
- Ability to work proactively, use initiative and solve problems as they arise.
- Good attention to detail and strong record‑keeping skills.
- Competence with Microsoft Office (Word, Excel, Outlook) and willingness to learn new systems.
- Ability to handle confidential and sensitive information appropriately.
- A commitment to the mission and values of Rockinghorse Children’s Charity.
- Knowledge of safeguarding and safe working practices.
Desirable experience, skills, and knowledge:
- Experience working in a charity, NHS, or healthcare environment, with a knowledge of paediatrics, neonates, youth work or other healthcare services working with children and young people.
- Understanding of project evaluation, monitoring, or impact measurement.
- Experience supporting finance, HR, operations, or volunteer functions.
- Familiarity with compliance and data protection (GDPR) requirements.
- Experience with project management or CRM systems (Rockinghorse uses e-tapestry).
Benefits of working for Rockinghorse Children’s Charity:
· 25 days annual leave (prorated for part-time) plus bank holidays.
· An additional day of annual leave on your birthday.
· Christmas closure days (prorated for part-time) – up to three additional days of annual leave.
· Cycle to work scheme.
· Competitive pension scheme.
· Employee and dependants’ health cash plan including access to an online GP and counselling.
· Family leave including maternity, adoption, shared parental and paternity leave.
· Ongoing opportunities for learning and professional development for staff.
· Quarterly reward and recognition days for all staff.
· Opportunity for flexible, hybrid and part-time working.
· Access to Enterprise Car Club.
Rockinghorse is committed to building an inclusive workplace, with equity for all, whilst embracing and championing inclusion and diversity. We welcome applications from all.
Application Process
To apply, please send your CV and covering letter outlining how you fulfil the nine essential elements of the person specification.
Your covering letter must address your experience, skills, and knowledge against the eight essential elements of the person spec. Applications without a covering letter will not be considered. If you also have any of the four desirable criteria, please outline these too.
If you need any support with the process or application, please get in touch. We can also talk to through the role and answer any questions you may have informally.
All applicants will be shortlisted (to go to interview) based on their ability to demonstrate they have, or can gain, most of the essential criteria for the role – as demonstrated in the covering letter.
Estimated Timeframes:
· Application Deadline: midnight 5th April 2026
· Shortlisting: w/c 6th April 2026
· Interviews will be the: 15th or 16th April 2026
Interviews will be with the Senior Projects Manager and the Head of Philanthropy and Development and will consist of a series of set questions (the same for each candidate) about your skills, experience and knowledge relating to the post (Essential, Work and Desirable skills).
The interview will also be an opportunity to ask any questions you may have about the role, the charity, and the process of recruitment.
The role will be available from 1 April 2026 (depending on post holder’s availability).
The client requests no contact from agencies or media sales.
Location: Hybrid working - Part London office-based (E14) and part home working. The post holder will work a minimum of one day a week in the office.
Salary: £43,425 per annum
Hours: 35 hours per week
Closing date: Tuesday 17 March 2026
Interview date: Tuesday 24 March 2026 over video with a possible second stage in person on Friday 27 March 2026
This is a permanent role.
Who we are looking for
Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we’re looking for a Data and Insight Manager to help us build on this momentum.
Data and Insights are core to our new and ambitious organisational strategy, enabling us to deliver meaningful, high-quality engagement with our audiences and maximise insight to drive impact as we work to find cures for type 1 diabetes (T1D) and support the community to live well until the day that cures are found.
You’ll lead our data strategy, working collaboratively with teams across fundraising, marketing, digital, and supporter care, and ensuring we are making the most of our CRM, analytics, and automation tools to drive engagement and income.
It's an exciting time - we want to make a step change in our approach to data to maximise value.If you bring high levels of experience in data management and database oversight, an ability to build reports and analysis to inform activity and a passion for embedding quality data governance, we'd love to hear from you.
This role presents a real opportunity to make your mark.Have you got the curiosity for data and to help us make an ambitious shift? If so, apply for this exciting role.
Experience required
You’ll have previous experience of:
- Turning data into clear, actionable insights that drive business decisions.
- Collaborating across teams to develop and embed insight into planning and delivery.
- Using data to support delivery of supporter journeys and donor segmentation.
- Improving data quality and reliability through cleansing and validation.
- Ensuring strong data governance and GDPR compliance.
- Managing a SQL database and supporting integrations.
- Streamlining processes through automation tools like Power Automate.
About Breakthrough T1D
Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
- Hybrid working arrangements
- Flexible working and will consider compressed hours
- Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
- Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
- Season ticket and cycle loan
- Pension scheme
- Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
- Personalised training to suit your career aspirations and professional development
Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
Improving lives today and tomorrow by accelerating life-changing breakthroughs to treat, prevent, and, ultimately, cure T1D and its complications
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Key information
Salary: £50,000 – £55,000 depending on experience (plus benefits)
Contract: Full time, 12-month fixed term contract, with potential for extension (part-time considered for the right candidate).
Location: UK based (remote); occasional UK travel for team meetings and events
Reports to: CEO
Closing date: Friday 10 April, 5pm
Right to work in the UK required
About FutureDotNow
FutureDotNow is a charity uniting business to close the UK workforce’s essential digital skills gap. We are the leading authority on workforce essential digital skills, with hundreds of organisations signed up to the Workforce Digital Skills Charter and direct reach to more than 2 million people. Yet over 22 million working-age adults still lack at least some digital basics. Closing that gap requires coordinated, high-quality delivery at scale.
FutureDotNow is bringing focus to the digital upskilling needs of working age adults, raising awareness and bringing specificity to the action required whatever sector or role people might work in. We work with business and government to surface and solve systemic issues and provide scalable solutions every organisation can use.
This new senior role sits at the intersection of marketing, communications and commercial development, owning the propositions, pipelines and channels through which we engage and support businesses. You’ll work closely with our CEO and COO and play a significant role shaping and delivering the organisation’s business model and financial sustainability.
Why this role matters
This is an exciting time for FutureDotNow as we enter a new phase of growth and delivery. We’re a small but mighty organisation with a reputation for making a difference. Our 5-year strategy is called Routes to 20 million for good reason. That’s the number of people of working age in the UK that don’t currently have all the essential digital skills and we are working to reach them at scale through their employers and other routes.
This new role will own and deliver FutureDotNow’s growth programme, increasing membership numbers, expanding Charter signatories and building a stronger, more diverse funding base. Ultimately, it’s all about action designed to increase the number of business helping people build their essential digital skills.
You’ll design and deliver strategies to raise awareness of what we call ‘the hidden middle’ among businesses and organisations in the UK. You’ll help businesses see the relevance, inspire them to want to help people of working age build the digital essentials, sell the benefits of being part of the FutureDotNow coalition and provide them with solutions that make doing that as easy as possible.
Key responsibilities
This role’s primary focus is developing our member value proposition and driving growth in both membership and Workforce Digital Skills Charter signatories.
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Charter & Membership Growth. You will design and execute strategies to significantly grow the number of companies who are signatories to the Workforce Digital Skills Charter and / or FutureDotNow members, alongside strategies that retain and engage the existing community.
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Membership management. You’ll own and manage the membership pipeline end-to-end, from inbound interest through to conversion, onboarding and retention. You will drive self-service into our processes so it’s easy for organisations to see the value and sign up as members and charter signatories, minimising the need for calls and meetings. For some organisations that extra bit of hand holding to get them over the line will be necessary and, in these circumstances, you’ll act as the front face of FutureDotNow.
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Member Value Proposition. You will shape and refine our value proposition to members, bringing the features and benefits to life in new and compelling ways that talk to the needs of business in their language. Effectively, you’ll be responsible for ‘productising’ our bank of reports and other resources into tools and solutions and identifying value that may have been overlooked. As part of this, you’ll maintain and develop the FutureDotNow’s training directory so it’s easy for employers to find high-quality training content that already exists.
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Organisational Maturity Framework Mapping. You’ll lead our work to position the Organisational Maturity Framework as a new way for businesses to understand the journey they may be on and position against peers (ideally creating FOMO along the way). You’ll own the first mapping of existing FutureDotNow tools and solutions to the Organisational Maturity Framework, prioritising quick wins that unlock member action, and developing this into a BAU process.
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Members Area. You will lead the strategy and delivery of our Members’ Area on the FutureDotNow website, defining the information architecture and content governance. You’ll use WordPress to add new content and keep existing content up-to-date and relevant. You’ll work closely with our Communications and Campaigns Manager to improve both the UX and value offer of the Member’s Area on our website, working with a third-party web development agency when required.
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Digital Strategies & Campaigns. You will be responsible for setting digital strategies to engage existing members and grow the pipeline of new members and Charter signatories. You’ll create and deliver digital content and campaigns (website, social, email etc.) that drive membership engagement and growth, working with our Communications and Campaigns Manager.
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Partner Engagement & Storytelling. You will establish efficient ways to engage with partner businesses and key stakeholders. You will work closely with our Communications and Campaigns Manager to create and deliver content that showcases what works and raises the profile of members, including case studies and other compelling content.
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Data, Insight & CRM. You’ll own our CRM (HubSpot). You’ll use our CRM data, website analytics and member feedback to manage and enhance our value proposition, track engagement, segment the audience, and drive continuous improvement. This will include setting KPIs and monitoring campaign performance and reporting.
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Empowering others. We have a significant community of influential organisations and individuals, and you’ll be responsible for developing and delivering content that enables us to work through them, making it easy for them to be advocates and encourage their peers to be part of the FutureDotNow coalition.
Skills, experience & attributes
We don’t have big budgets to play with, but we do have creative licence, huge energy for our mission and a powerful community of leading businesses on which to draw. So, we’re looking for an experienced growth-minded marketer, a self-starter with bundles of energy, who thinks strategically and can make things happen.
In return, we’ll offer you a brilliant platform to make a huge impact on a mission of national importance, with your work directly shaping national progress on digital skills.
Essential
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Strong marketing and sales skills, gained in an environment where success was measured by growth, uptake or revenue, not just outputs, (ideally in a coalition, charity, or industry body).
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Proven ability building acquisition and retention programmes. You’ll love getting to grips with all the content we have available, translating it into user journeys for our members, slicing and dicing it in new ways that speak to business challenges, and using it to create compelling messaging and campaigns.
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Strong stakeholder management skills including experience owning commercial conversations, influencing decisionmakers and converting interest into commitment.
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Strong CRM skills - ideally Hubspot as that’s the platform we use - and you’ll be comfortable using web and other analytics to drive improvement.
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Confident using a content management system (CMS), ideally WordPress to add and maintain website content.
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Strong end-to-end project delivery skills, including planning and reporting. You’ll be very organised and methodical, able to balance competing priorities and multiple streams of activity.
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You’ll be a clear communicator, adept at turning complex ideas into clear, motivating messages in line with brand voice.
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Experience working with senior leaders from a variety of industries and sectors.
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And of course you’ll have strong digital capabilities!
Desirable
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Experience of HubSpot and WordPress.
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Experience curating or product managing a content directory or learning catalogue.
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Knowledge of UK digital skills policy and employer led upskilling.
Mindset & values
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A self-starter; someone that drives for impact and results at pace.
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Enjoy working in a small, fast-paced organisation, with evolving priorities. Ambiguity won’t phase you. And because we don’t have big budgets (unless you really knock it out of the park and grow our member numbers even faster than we hope!) you’ll like getting stuck in and making a little go a very long way.
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Collaborative and purpose driven, relentlessly focused on practical action that drives FutureDotNow’s mission forward and helps employers make progress now.
Equality, diversity & inclusion
We’re committed to building a team that reflects the diversity of the UK workforce and to creating an inclusive culture where everyone can thrive. If you’re excited by this role but don’t meet 100% of the criteria, we’d still love to hear from you.
Application Process
Our application process is designed to be straightforward and proportionate, while giving candidates a clear opportunity to demonstrate their skills.
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Stage 1: Submit a CV and short cover note outlining your interest in the role and relevant experience.
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Stage 2: Shortlisted candidates will be invited to a short initial interview.
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Stage 3: Candidates progressing from the first interview will be asked to complete a short practical task, reflecting the type of work involved in the role.
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Stage 4: A final shortlist will be invited to a final interview.
We aim to keep the process clear, fair and respectful of candidates’ time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cross-Channel Marketing Officer
We are looking for an enthusiastic and motivated individual to join the Communications team.
This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.
Position: CE393 Cross-Channel Marketing Officer
Location: Homebased, UK. However occasional travel will be required as part of this role, this may include team meetings or other work-related meetings
Hours: 35 hours per week
Salary: Circa £30,000 (inner London weighting £3,950 per annum or outer London weighting £2,457.00 per annum may be applied in accordance to where you live)
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 22 March 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: 30 March 2026
The Role
Reporting to the Cross-Channel Marketing Manager, the Cross-Channel Marketing Officer will design and deliver digital communication strategies across email and SMS, helping to maximise supporter engagement, retention, loyalty and income. This role will play a vital part in building seamless supporter and customer journeys that strengthen relationships, enhance experiences, and deliver measurable results.
Key responsibilities include:
- Plan, implement, and deliver targeted email and SMS campaigns and automated journeys to maximise income, steward events, provide beneficiary support, inspire actions, and increase retention.
- Creating, editing and optimising digital communications.
- Supporting colleagues by providing training, sharing best practice, and offering expert advice.
- Ensuring digital communications are aligned across all online and offline touchpoints.
- Monitoring and reporting on campaign performance using analytics tools, providing insights and recommendations for continuous optimisation.
- Staying up to date with digital marketing practices, sector trends and competitor activity, using insights to enhance campaign effectiveness.
- Working closely with the Cross-Channel Marketing Manager and key stakeholders to ensure consistent messaging and impactful content creation.
- Continuously testing and refining journeys, content and engagement strategies to improve supporter and customer experience and increase lifetime value.
This role requires some travel for team away days. Candidates must be able to demonstrate how they can meet this requirement of the role.
About You
You will have experience of:
- Testing, optimisation, and automation to improve communications effectiveness.
- Using AI tools to enhance customer engagement, such as content generation, predictive analytics, or automation.
- Using an email platform. Desirable experience using Dot Digital.
- Using analytics tools and analysing data to inform decision-making.
- Evaluating the successes and providing recommendations of email, SMS and paid digital campaigns using Google Analytics and social media monitoring tools.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work.
You may also have experience in areas such as Communications, Direct Marketing, Digital Marketing, Marketing and Engagement, Communications and Engagement, Digital Engagement, Communications Officer, Direct Marketing Officer, Digital Marketing Officer, Marketing and Engagement Officer, Communications and Engagement Officer, Digital Engagement Officer. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.
Over the past three years, Acorns’ leadership has enhanced collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. With a newly integrated Partnerships Team and an ambitious £5m appeal ahead, Acorns is now seeking a Senior Business Development Manager to drive high-value corporate new business and secure strategic partnerships that deliver long-term income growth.
Reporting to the Head of Partnerships, this is a senior corporate new business role focused on identifying, cultivating and converting strategic prospects into multi-year partners. You will own and drive a c.£1m new business pipeline, lead senior-level engagement including C-suite conversations, and secure six-figure+ partnerships aligned to Acorns’ strategic priorities.
If you thrive on making things happen, enjoy research and relationship-building, and want to make a big difference quickly, this is the role for you. We’re looking for a proactive, confident fundraiser with a strong conversion rate and the energy to lead Acorns’ new business push.
As Senior Business Development Manager, you will:
- Identify and engage companies for multi-year strategic partnerships, Charity of the Year agreements, sponsorship and cause-related marketing
- Own and manage a robust new business pipeline of circa £1m, ensuring accurate forecasting, progression and conversion
- Secure high-value corporate partnerships, including stock generation and innovative fundraising initiatives
- Build and influence relationships at senior level, including C-suite stakeholders
- Work closely with the Partnerships and Community teams to ensure smooth transition of new partners into account management
- Line manage the Business Development Manager and drive performance against agreed targets
Essential skills and experience:
- Proven corporate fundraising or business development experience within a charity or commercial setting
- Track record of securing six-figure+ corporate partnerships
- Strong negotiation and influencing skills, with experience engaging senior stakeholders and C-suite leaders
- Experience operating in a targeted, commercially focused environment
- Commercial awareness, including experience of budgets, forecasting and ROI analysis
- Experience managing contractual agreements and working within GDPR and fundraising compliance frameworks
- Experience using CRM systems to manage pipeline and reporting
- Line management experience
Desirable:
- Knowledge of the CSR and ESG landscape and corporate partnership trends
- Experience of cause-related marketing and sponsorship activation
- Familiarity with regional corporate networks and fundraising landscape
- Experience supporting major appeals or high-profile campaign activity
Employee benefits include:
- 27 days annual leave plus bank holidays
- 5 days holiday buyback scheme starting from April 2026
- 5% employer pension contribution
- Life assurance scheme (2 x annual salary)
- Retail discounts (including the Blue Light card)
- Cycle to work scheme
- Discounted gym membership
- Access to expert financial health and wellbeing support
To apply, please upload your CV, making sure it reflects the essential skills and experience outlined above. You can use the notes/cover letter section to share any additional relevant information. Suitable applicants will be contacted and given full support with formal application process.
Round 1 interviews – w/c 30 March (TBC)
Round 2 interviews – Thursday 9 April
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
The British Association of Aesthetic Plastic Surgeons (BAAPS) is dedicated to advancing patient safety, professional development, education and standards within aesthetic surgery. We are seeking a driven and proactive Business Development Manager to help grow our partnerships, revenue streams, and membership community.
The Role
This is an exciting opportunity for an ambitious business development professional to take ownership of revenue generation and strategic relationships across BAAPS Charity and BAAPS Support. You’ll work closely with the internal team and senior leadership to deliver strong commercial results while supporting impactful work within the sector.
Key Responsibilities
Partnerships & Sponsorships
- Identify, develop and nurture revenue generating partnerships through meetings and proposal development
- Manage sponsorship packages, ensuring delivery of benefits and strong relationship management
- Maintain accurate lead tracking and report monthly performance against KPIs
- Generate and implement new commercial opportunities
Finance & Reporting
- Oversee financial elements of sponsorship and partnership agreements, including chasing payments
- Ensure accurate financial documentation via Xero/CRM
- Support responsible budget management and revenue forecasting
Membership Growth & Engagement
- Drive membership recruitment for BAAPS Support
- Work collaboratively to enhance membership benefits, communications and retention
- Ensure effective promotion of all member-related services and offers
Marketing & Communications
- Support the planning and execution of campaigns across multiple channels
- Promote events, partnerships, products and other business activities
- Assist in creating marketing assets including collateral and digital content
- Maintain strong links with relevant Associations for cross-promotion and collaboration
Administration & Operations
- Prepare and manage proposals, sponsorship agreements, invoicing and document handling
- Provide support with meeting coordination and general office administration
- Assist with stock and marketing material ordering and organisational upkeep
- Maintain compliance with data protection policies
Technology & Systems
- Support updates and maintenance across BAAPS websites and CRM
- Confidently handle remote meeting systems and internal software tools
Who We’re Looking For
You will:
- Be commercially minded with proven business development experience
- Have excellent relationship building, communication and negotiation skills
- Show creativity in identifying new revenue streams and engagement opportunities
- Be organised, proactive and capable of managing multiple priorities
- Bring strong IT literacy (CRM, MS Office; knowledge of Xero advantageous)
- Appreciate the professionalism and sensitivity required in a healthcare related organisation
What We Offer
- Opportunity to contribute to a respected national organisation making a positive impact
- Supportive and collaborative team culture
- Professional development and growth opportunities
- Flexible & hybrid working with central London office at The Royal College of Surgeons.
Applications will be reviewed on a rolling basis; we encourage early submission.
The client requests no contact from agencies or media sales.
The Salvation Army – Assistant Head of Legacy and In Memory Fundraising
Location: Hybrid working, 2 days in office, London SE5.
Salary: £53.952 – £57,055 per annum.
Contract: Permanent, full-time hours.
The Salvation Army, the UK’s leading social welfare charity, is seeking an Assistant Head of Legacy and in Memory Fundraising to increase the number of In Memory donors and legacy supporters who will leave a future gift to the charity in their Wills.
The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres, they make a powerful difference to people across the UK who might otherwise be excluded.
The Assistant Head of Legacy and In Memory Fundraising is a senior role in the Legacy and In Memory Fundraising team, working alongside the Head of Legacy and In Memory Fundraising to drive activities after a significant and sustained investment in this area by the organisation.
The role will lead on the delivery of a multi-channel legacy marketing programme and championing legacy giving across the organisation. The post-holder will be responsible for establishing a year on year 10% increase in the number of legacy enquirers, considerers, intenders and pledgers to the charity, as well as establishing a new in memory fundraising programme that will increase annual income.
The successful candidate will have extensive expertise in all aspects of legacy and in memory fundraising and of project managing multiple campaigns across a range of channels, achieving and improving target revenues. You will have a track record in successful strategic planning, management and implementation of strategy and be a highly organised project manager able to work across simultaneous complex projects.
Your excellent leadership and people manager skills working and building high performing teams will be combined with strong financial management and analytical abilities. You will also be skilled in creative development and be an excellent communicator, able to influence at a senior level and to develop strong, successful, collaborative and influential working relationships. Finally, you must be able to work within, and be empathic with, the Christian ethos and values of The Salvation Army Mission.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 30th March, 9am
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.



Sheffield Cathedral stands at the heart of the city as both an iconic Christian landmark and a living centre of prayer, worship, and mission. Guided by our commitment to be “A Place for All People,” the Cathedral is investing in new forms of sacramental mission across the Diocese of Sheffield.
The Community of St Paulinus (CsP) is a pioneering, non-residential community focused on resourcing sacramental church planting, forming disciples, and strengthening partnerships across the diocese.
This newly created role of Marketing & Content Lead reflects a strategic investment in building the public voice, identity and reach of CsP. We are seeking a creative and strategically minded marketing professional who will establish and grow CsP’s digital platforms from the ground up, developing a distinctive brand voice and presence that is rooted in Sheffield Cathedral while clearly expressing the unique identity of the Community of St Paulinus.
The postholder will shape CsP’s emerging communications strategy, build audiences, develop campaigns, and contribute to wider marketing thinking within the Project Resource Team.
The Marketing & Content Lead will sit within the Project Resource Team (PRT), alongside the Project Manager, Administration Assistant, and Fundraising Officer. The postholder will be line managed by the Project Manager and will be a key part of the agile Project Resource Team, which serves the CsP. The postholder will also collaborate with the Cathedral Marketing and Communications Team, where appropriate, to ensure alignment and shared opportunity, with the wider Cathedral communications strategy and work.
[This is a post which is funded by a grant from the National Church currently up to the end of 2028. There will be further opportunity for us to review and extend the role if further funding is available with the current expectation that this could be until 2031. Regular reviews on this will take place. We have a strong record for applications and grants, but we are not in a position to give guarantees.]
£27,278 per annum (4 days per week or 30 hours per week) - Flexible working arrangements available by negotiation
A full job information pack is available from Sheffield Cathedral website. Please visit.[A CsP Explainer document forms part of this job pack.]
Applications must be made on the Cathedral's own application form (which is also available on the Cathedral website).
Applications must be submitted by 12 noon on Thursday 9 April.
Short-listing by the panel will take place on Monday 13 April 2026.
Interviews will take place at Sheffield Cathedral Thursday 30 April 2026.
For an informal chat about this role, please email or telephone Paul Trathen, Project Manager, Community of St Paulinus. [Details through Cathedral website.]
We’re looking for an inspiring Individual Giving Manager to shape the future of our donor experience and help drive vital income to fund hospice care for children and adults in Bedfordshire, Hertfordshire and Milton Keynes.
In this pivotal role, you’ll lead our individual giving programme, leading integrated fundraising campaigns, creating engaging supporter journeys and championing gold‑standard stewardship. You’ll innovate with digital fundraising, optimise donor retention and grow our successful lottery and appeals programmes.
Working closely with passionate colleagues across Fundraising, Marketing and Data, you’ll use insight, creativity and strategic thinking to bring fresh ideas to life and deliver meaningful results.
The client requests no contact from agencies or media sales.
Join our Team
Relationship Giving Manager
Hours: 37.5 hours per week (Flexible working will be considered)
Salary: £29,008 - £36,778 FTE (Subject to ongoing upward pay review)
Department: Fundraising
Location: 1 Northgate Road, Middlesbrough, TS5 5NW
The Relationship Giving Manager plays a leading and hands on role in designing and implementing the supporter acquisition, retention and development plans. Focusing on growing reach, engagement and ultimately income across Individual Giving, Legacy and In Memory activity.
The postholder will manage, coordinate and deliver a variety of donor acquisition, conversion and retention campaigns and communications that make up the donor acquisition and supporter development programmes to deadline and within budget across various mediums including print, digital, face-to-face and direct marketing etc.
The postholder will also.
• Track the performance of campaigns and monitor performance metrics, including campaign results against agreed KPIs
• Ensure continuous testing, collate learnings and make recommendations to guide future activity
• Ensure effective maintenance and retention of active, lapsing and lapsed supporters
• Work with the wider fundraising team to design and implement supporter journeys for all individual donors and supporters including legacy prospects and pledgers
• Contribute to the development of the legacy marketing plan, implementing annual and ongoing initiatives to build a sustainable legacy pipeline
• Identify new channels and audiences to promote activities and products amongst existing donors/contacts and new prospective donors
• Develop strong relationships with external third parties promote the charity as a local beneficiary
If your goal is to develop your career in fundraising in a rewarding role with plenty of opportunities to make a difference to the lives of local people, then we want to meet you.
At Teesside Hospice, we believe in making every moment count. Our team is dedicated to providing exceptional, specialist care and support to patients and their families during challenging times.
People are at our core. We offer a supportive environment with opportunities for professional growth and development and are always aiming for the highest standards and working environment. Our teams work positively together, collaborating to ensure our patients get the best care, and staff enjoy a fulfilling career knowing they make a real difference in people's lives.
Our values are Compassionate, Skilled, Accountable, Trustworthy and Principled - working here means being part of a community that focuses on empathy, respect and teamwork. We're there for everyone who needs us and are on a mission to change the way society and healthcare systems care for people.
Join us at Teesside Hospice and be part of a place where your skills and compassion can truly shine!
Closing date for applications is 16th March 2026, but we reserve the right to close the advert earlier if we have a high volume of applications.
Teesside Hospice is committed to eliminating discrimination and values diversity in the workplace.
This role requires a DBS check. We will do this for you.
The client requests no contact from agencies or media sales.
Context
Our vision is to bring hope to every one of our patients across London, when they need us most, where they need us most. Our mission is to use everything we know, our specialist skills and unmatched experience to save lives and ensure the best outcomes for every one of our patients and their families. We’re a charity that works alongside the NHS and our life-saving service is made possible by our supporters.
This is an exciting time to join London’s Air Ambulance Charity. In early 2025, we launched our new 15-year strategy, setting the direction for the service to our 50th anniversary in 2039. This strategy gives us the opportunity to tell the unique story of the service – we see more incidents requiring life-saving care at the scene than any other air ambulance service. London brings unique challenges and our new strategy requires us to tell a broader story of what we do and the impact we have.
Alongside this, we’ve developed an ambitious Engagement Strategy to put the people of London at the heart of our fundraising and marketing. Legacy giving is a critical part of our long-term sustainability, and this role is central to embedding a culture of legacies across the organisation. We’re at the early stages of our legacy programme, so this role presents a real opportunity for someone to grow and develop a successful income stream, as well as ensuring our supporters have meaningful opportunities to make a lasting impact.
About the role
The Senior Legacy Manager will lead the development and delivery of London’s Air Ambulance Charity’s legacy programme, ensuring legacy giving is embedded across fundraising and marketing activity and is front of mind across the organisation.
This role is responsible for managing our legacy marketing programme, working closely with the marketing team to deliver compelling, sensitive and effective activity. The postholder will also oversee our outsourced legacy administration partner, ensuring legacy gifts are processed efficiently, compliantly and in line with best practice, through regular performance monitoring and review.
Working across the Fundraising and Marketing Directorate, the Senior Legacy Manager will champion legacies as a vital form of support, collaborating closely with all teams in the directorate. This will include working with the major donor team to identify and develop high-value legacy opportunities and supporting the community engagement team to integrate in-memory and legacy messaging into the community talks programme and engagement activity within the community.
The role also plays a key part in connecting our legacy and in-memory programmes, working with the community engagement team and the Deputy Director to develop a joined up in-memory strategy that ensures a coherent and compassionate supporter experience.
About the person
You’ll be an experienced and confident legacy fundraising professional with a passion for building long-term impact. You’ll be a strong collaborator who can influence across teams and seniority levels, and a persuasive advocate for the importance of legacy giving. You’ll combine strategic thinking with hands on delivery, ensuring legacy activity is well planned, insight led and supporter centred. Comfortable working across disciplines and a self-starter, you’ll play a key role in embedding a culture of legacies across London’s Air Ambulance Charity.
To bring hope to every one of our patients across London, when they need us most, where they need us most.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THE ROLE
We are looking for a creative and dynamic person with a proven track record in creating, delivering and managing digital content across social media platforms to develop, implement and manage strategies to grow our online presence and raise our profile.
You’ll have demonstrable experience across a wide range of social media platforms with the ability to craft engaging content to build a rapport with your audience while continuing to uphold our brand and professional values. You will be managing multiple accounts held by the charity.
You will have experience of using third party management tools to create, plan and schedule content, analysing reach and engagement, and using analytical tools to help make informed decisions about our digital marketing strategies. You will regularly report back to the management team feeding into our wider strategy discussions, making recommendations on future campaigns.
You will be part of a wider communications team, working alongside the PR & Communications Manager, reporting to one of the trustees, fostering an organisation-wide approach working with all colleagues to ensure a planned, structured and collaborative approach to our communications and marketing planning.
As a small charity, flexibility is key to meet the needs of our shifting priorities and in between delivering and managing social media content – your primary focus – you will additionally support wider marketing activities with creation of digital content to support charity advertising, support the development of our online (web) content and more general activities across the communications team. While there will be some level of existing experience, training will be provided for anything bespoke.
As part of the role, you will help our UK-based volunteers to develop local social media activities and support them as required. This may involve making recommendations in their approach, supporting content creation and upskilling them to gain confidence in using social media.
The role is remote and the successful applicant can work from a location of their choice, making optimum use of video conferencing and online collaboration tools to connect with the wider communications team.
Some UK travel within the role is expected with the charity reimbursing reasonable UK travel costs where agreed up front and on behalf of the charity.
KEY RESPONSIBILITIES
- Own and lead social media execution, from planning through to delivery across multiple accounts and multiple platforms
- Develop content and strategy for new (to IA) and new-to-market platforms
- Develop and deliver relevant content that drives awareness, engagement and conversation in line with IA’s aims and objectives
- Work closely with communications peers, wider staff and volunteers to deliver meaningful campaigns which aligns to IA’s purpose and support model
- Upholding brand and culture in everything you do
- Co-develop policies relating to your area of responsibility to ensure the management of online risks, suitability to content, data protection and safeguarding
- Develop partnerships with key individuals, ensuring strong social amplification and storytelling
- Oversee social content calendars, asset production and approvals aligned to wider communications strategies
- Review and manage marketing assets, ensuring brand consistency and compliant content
- Adapt quickly to shifting priorities and confidently jump into new projects in a fast-moving
- environment
- Support with the development/management of wider digital content (web, digital advertising)
- prioritising the needs of the charity
- Monitoring all socials, reacting to/moderating follower engagement and questions as part of our wider support model
- Supporting volunteers with local branch social media engagement, advising on use, upholding IA’s wider values and policies and monitoring content/engagement suggesting changes where relevant
- Management reporting on social media interactions, successes, areas for development, improvements and making recommendations to the Management team/Board
PERSON SPECIFICATION
ESSENTIAL
- Experience in developing and implementing social media strategies and content in a similar role for at least 12 months
- A thorough working knowledge of a wide range of social media platforms
- Third-party applications to manage social media content across a range of platforms in addition to regular reporting and provision of management information to help the team make informed decisions to support the wider charity’s wider digital marketing strategy.
- Development of engaging and creative digital content
- Experience in social media moderation
- Working with and maintaining effective stakeholder relationships including our trustees, staff, volunteers and external medical professionals
- Digital marketing experience
- Team player
- Familiarity with UK data protection regulation
DESIRABLE
- Working knowledge of the Wordpress platform
- Advertising opportunities across social media to expand reach including cost models and budgetary management
- Basic understanding of AI and the benefits of using it within the not-for-profit sector
- Experience of working on sensitive content for people who have experienced acute and chronic illness, been through life changing surgery or those who may be feeling vulnerable or exposed at a difficult time
- Experience across the not-for-profit sector
- Experience of A/B testing
SKILLS & QUALITIES
- Excellent communication and interpersonal skills
- Flexible, adaptable in approach, creative thinker
- Commitment to equity, diversity and inclusion
APPLICATION PROCESS
To apply, please submit:
1. Your CV (up to 3 pages)
2. A covering letter outlining your suitability to the role (max 500 words)
Interviews will be two-stage for successful candidates. Initial interviews will be held via video conferencing (such as Zoom) discussing previous experience and role fit with successful candidates going through to a second round. This includes alignment to IA’s values. Please allow up to 1 hour for this stage.
Second round interviews are expected to be via video conference. Successful candidates will, at least one week in advance of the second round, be given a short brief and asked to provide sample content (or a clear idea of their marketing strategy) and share their ideas at least 48hrs before the interview. Candidates should be prepared to present their social media ideas at interview and answer any questions from the interview panel.
Additionally second stage applicants will be asked to provide examples of their own previously created content, at least 48hrs prior to the interview. You should be comfortable sharing past content that you have created previously which will be treated with the strictest confidence. Please allow up to 1 hour for this stage.
Applications should be submitted via the advertising platform including your CV and covering letter. See attached role profile for recruitment timetable and further details about us/the role, including contact details for an informal chat, if required, before applying. Applicants are encouraged to ensure availability in line with the recruitment timetable in the attached job specification.
While IA recognises the value of AI technology in the current climate, IA reserves the right to ignore applications where we have reason to believe that they have been wholly produced using generative AI tools.
Please let us know if you require any additional support to attend or undertake an interview or if there is anything we should consider as part of the interview process
The client requests no contact from agencies or media sales.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Centre Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
Reporting to the Head of Retail Property and Estates, as Centre Manager, you will lead a multiskilled team that delivers a consistently positive visitor experience at our flagship Yorkshire Cancer Research Centre at Hornbeam Park, Harrogate. This team provides a high level of customer service to the public across face-to-face interactions, email and telephone, while also creating a supportive working environment for employees and volunteers. This includes ensuring that the right resources, refreshments, and a clean, well maintained workspace are always available.
As part of the visitor experience, you will be accountable for the safe and legally compliant operation of the Hornbeam Café and for ensuring it provides a comfortable and pleasant environment for customers. This includes managing the Café Manager and offering an appropriate balance of support and challenge in what is a high activity, high impact role
You will be responsible for all health and safety elements within the Centre, including weekly fire alarm tests, routine checks and food preparation audits. The team also manages a range of consumables, so the role requires strong cost control, effective stock usage, and regular feedback on Yorkshire Cancer Research materials.
Specifically, you will:
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Ensure that all Health, Safety Fire and COSHH checks are carried out as required diligently, regularly and to the required standard.
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Work closely with the Café Manager to maintain high standards of food safety through appropriate compliance adherence and regular audits.
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Report any maintenance issues to facilities through the Yorkshire Cancer Research platform EVERY.
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Line manage a Café Manager and a team of Centre Support Assistants and ensure they offer a positive, professional and warm welcome to all visitors. Manage the Centre Support Assistants ensuring cover on the Welcome Desk across key operating hours.
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Develop a volunteer team with potential new role profiles to enhance the Centre Team.
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Represent the Yorkshire Cancer Research brand positively, role modelling a professional appearance and presence in line with our values.
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Support the team to maintain high standards at the centre with and in the Welcome Area.
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Lead the team to provide visitors with up-to-date Yorkshire Cancer Research literature, offering the marketing team feedback on the documents provided.
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Lead the team to ensure all working spaces including, meeting rooms and the kitchen area are well stocked and maintained.
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Conduct recruitment processes when required and provide thorough induction and training for new recruits, ensuring new team members are well integrated into their roles and team.
About You
To be considered for this role, you will need:
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Proven experience of working in a similar role at a similar level.
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Experience of leading, building and developing a team.
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Experience of creating, developing and streamlining operational and administrative processes and procedures.
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Proven experience of implementing systems and conducting training as necessary.
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Proven experience of monitoring budgets and tracking progress.
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Proven experience of delivering tangible process improvement.
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Experience of proactively working to advance skills through continued professional development relevant to the role and level.
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Experience of basic Health and Safety and Fire training in previous roles alongside an awareness of GDPR, Cyber Security and Safeguarding or can demonstrate awareness of the above. Good understanding of Data Protection principles and food safety
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Experience of working in the hospitality sector. In terms of budget management and good practice.
This is an onsite, hands on and demanding role, requiring someone who can remain calm under pressure and knows when to escalate issues.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 17 March 2026. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer.We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be the spark that turns creativity into impact.
Help Age Exchange grow arts & heritage programmes that change lives in social care.
Age Exchange—embedded in social care and powered by the arts—is hiring a Business Development Manager to ignite partnerships and funding that deliver innovative programmes across the UK. If you come from museums, galleries, archives or cultural organisations and can spot opportunities, craft compelling bids and open doors fast, this is your stage. Lead the growth of projects that boost health, wellbeing, learning and social connection—so creativity reaches the people who need it most.
The role will require someone who can work from our head office in Blackheath and the role will include some national travel as and when required so the ideal candidate will be based within an hours commute of the Community Hub in Blackheath, London.
What is The Deal for you?
- Flexibility! You will be working 35 hours per week over 5 days with some weekend work.
- Location: You need to be based within a commutable distance to our Community Hub in Blackheath, London.
- Benefits: retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app
- Best Lives Possible: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives possible
- Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people!
- Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life
This role will design and secure a portfolio of national and local strategically aligned, market-relevant and impactful programmes which use arts, culture and creativity to achieve a positive impact on our target audiences. These programmes will empower the health, wellbeing, learning, social mobility and social connection of people supported by Age Exchange and Community Integrated Care. The role holder will play an essential role in leading the growth, reach and sustainability of Age Exchange by generating funding and commercial revenue and new partnerships.
What You'll do (list not exhaustive):
- Win funding & partnerships that fuel our programmes and core costs—trusts & foundations, corporates/sponsorships, individual giving, and earned income.
- Build and manage a high-quality pipeline—prospect, cultivate, write compelling bids/proposals, negotiate, and steward partners.
- Collaborate across the delivery team—aligning with colleagues so proposed projects and tenders are fundable, impactful, and on-brand.
- Report outcomes & learn—own quarterly KPI reporting and iterate approaches to hit clear income and partnership targets.
Our ideal Candidate:
- Degree-level education or equivalent experience.
- Proven success in bid writing and securing projects/tenders of £250k+.
- Strong experience in fundraising, commercial development, and project management within a funded environment.
- Creative thinker with the ability to design innovative programmes aligned to strategic objectives.
- Excellent relationship-building and influencing skills, with experience engaging stakeholders at senior levels.
- Skilled communicator and presenter, able to craft compelling proposals and pitches.
- Proficiency in MS Office and project management tools (e.g., MS Project, Smartsheet).
- Bring proven success in the arts or heritage sector (e.g., museums, galleries, performing arts, creative health, community arts) with a track record of securing grants and/or sponsorships.
- Are a confident storyteller and bid writer who can turn creative ideas into fundable, strategically aligned propositions.
Why join us ?
- Be part of a nationally recognised charity making a real difference in people’s lives.
- Lead ground-breaking projects that combine creativity and social impact.
- Work in a collaborative, values-driven environment with opportunities for professional growth.
Success in this role means:
- Meeting funding and growth targets.
- Delivering a diverse portfolio of innovative programmes.
- Enhancing the charity’s profile through impactful projects and partnerships.
Ready to make a difference ?
Apply now and help us shape a future where arts and creativity empower communities across the UK.
Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.
We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.
In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.
The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.
The client requests no contact from agencies or media sales.





